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The Head of Digital Growth Squad leads a team of Digital Solutions Sales Specialists to sell banking software to C-level decision-makers.

Customer Sales Advisor - Uxbridge Are you passionate about building rapport with customers and delivering the highest levels of Customer Service? If so, read on to find out about this superb opportunity to work for a fun and friendly employer, in a fast growing and secure industry. Our client welcome applicants from all different types of retail sales and customer service backgrounds. Job Purpose: This is a great opportunity to work as part of a small, friendly team, promoting high-end, self-storage services to customers; whilst providing excellent customer service and maintaining superb standards. The job holder will benefit from a broad range of exposure; covering sales, customer services, administration and operational management experience. The role offers a great base salary, with potential for further salary enhancements and super benefits package. Principle terms: • Working a day shift pattern, to include some weekend and bank holiday working (Working 40 hours per week), • Starting salary: £29,528 p.a + EOY bonuses (First year ote £33,071), • Great bonus scheme;, • 30 days holiday, which includes Bank Holidays;, • Contributory pension scheme; Additional Benefits • Perkbox - employee 'free perks' scheme, which includes discounts on many high street retailers, cinema tickets, super markets, gyms and much more., • Staff discount on storage and retail products (30% discount on storage and 50% discount on retail packaging);, • Training and development programme;, • Additional benefits after qualifying period, including: length of service award and a generous maternity and paternity package. Core Responsibilities: Sales/Customer Service • Sell space (dealing with inbound calls only - no cold calling involced) via phone, email and face to face); ensuring the customer has all relevant information to make an informed decision, by explaining the features and benefits and price solutions., • Achieve sales targets by maximising all sales opportunities. This will include responding and following up on customer enquiries, challenging objections, upselling retail products and closing sales wherever possible. Administration/Banking • Reviewing and prioritising the tasks for the day, dealing with new enquiries, completing contracts and debt chasing., • Reconcile cash, credit card, Direct Debit and BACS payments. Complete petty cash float checks on a daily basis. Cleaning and General Maintenance • Take pride in the site and maintaining excellent standards Banking and Petty Cash • Reconcile cash, credit card, Direct Debit and BACS payments Charity Participation • We’ve committed to Corporate Social Responsibility, meaning we all dedicate 1% of our working time to volunteering or raising funds for charity. Please apply now for immediate consideration. Full, paid training is provided in the role

Branch Administrator Location: Feltham Position: Full-Time, Permanent Salary: £24,000-£26,000 pa Are you organised, customer-focused and confident managing a busy range of administrative tasks? We are looking for a Branch Administrator to provide an effective and efficient administrative function at our friendly Feltham branch and support the Branch Manager with a variety of administrative, clerical and managerial tasks. This is a varied role where you will work closely with colleagues across the branch, other branches and departments, as well as customers and suppliers. You will play an important part in keeping day-to-day branch operations running smoothly. Working Hours • Monday to Friday: 7:00am – 3:00pm (with 45-minute unpaid lunch break) What We Offer You • Competitive Salary based on your skills., • 28 Days Holiday to rest and recharge., • Life Assurance & Employee Assistance Programme (EAP) for your peace of mind., • Discretionary Bonus scheme to reward your hard work., • Cycle to Work Scheme for a healthier, greener commute., • Long Service Awards because we value loyalty. What We Are Looking For Organisation: Able to manage, organise and update administrative systems and databases effectively. Communication: Confident liaising with staff, other branches and departments, customers and suppliers. Customer Focus: Professional and helpful when dealing with customer queries, quotations, orders and after-sales calls. Attention to Detail: Accurate when handling invoices, supplier queries, stock information, customer accounts and banking. Teamwork: A reliable team player who is happy to assist other departments when required. Approach: Able to work within Company Policy and Procedures, including Health & Safety guidelines. The Role at a Glance This is a varied branch administration role covering a broad range of responsibilities. Key duties include: Administration: Implementing and monitoring procedures and administrative systems, arranging meetings, filing data and completing other administrative tasks. Customer & Supplier Liaison: Answering telephone calls, dealing with invoices, supplier and customer queries, chasing quotes and making after-sales calls. Database & Accounts: Managing and updating relevant database applications, including quotations, creating and managing Trade Cash Card customer accounts and setting customer discounts. Stock & Logistics: Managing stock counts, adjustments and reporting, dispatching goods, booking goods in and dealing with supplier returns. Office Support: Ordering and maintaining office supplies and staff uniform. Finance & Records: Handling banking and monthly mileage and fuel logs where applicable. Marketing Support: Assisting with branch social media posts. Branch Support: Assisting the Branch Manager and other departments with tasks as required. Key Relationships You will work closely with the Branch Manager, other employees, other branches and departments, customers and suppliers. Important Information The successful candidate will be expected to work within Company Policy and Procedures, including Health & Safety guidelines, and to undertake any other duties that may be deemed necessary or required by the Company. All applicants must be eligible to live and work in the UK. Documented evidence will be required during the recruitment process. How to Apply If you are organised, proactive and enjoy a varied administrative role, we would love to hear from you. Apply today to join the team

GENERAL MANAGER PUB Position: General Manager Location: London / Greater London Employment: Full-Time Salary: Competitive dependent on venue and experience ROLE OVERVIEW We are looking for an experienced, commercially focused and passionate General Manager to take full ownership of one of our busy pub venues. This is a hands-on leadership role with responsibility for the complete day-to-day operation of the business, including sales, profitability, people, customer experience, licensing, stock, labour control and operational standards. We are looking for someone who treats the venue as their own business driving sales, developing their team, maintaining excellent standards and constantly looking for opportunities to improve performance. KEY RESPONSIBILITIES COMMERCIAL PERFORMANCE & SALES Take full ownership of the financial and operational performance of the venue. Drive weekly sales and identify opportunities to grow the business. Understand the venues local market, customers and competitors. Develop initiatives to increase footfall, frequency of visits and customer spend. Maximise opportunities around sport, entertainment, events and key trading dates. Monitor weekly sales performance against targets and previous periods. Understand and manage controllable costs. Deliver agreed labour, stock and profitability targets. Take action quickly when performance falls below expectations. PEOPLE & LEADERSHIP Recruit, train, motivate and retain a strong venue team. Lead from the front and maintain a visible management presence. Create clear expectations and accountability throughout the team. Produce effective rotas based on forecast sales and business requirements. Control labour costs without compromising service or operational standards. Conduct team inductions, training, reviews and performance management. Develop Assistant Managers and future leaders within the business. Deal professionally and consistently with performance, conduct and attendance issues. Create a positive working environment where employees understand what is expected of them. CUSTOMER EXPERIENCE Ensure customers receive consistently excellent service. Maintain a welcoming, safe and professional environment. Deal with customer feedback and complaints quickly and appropriately. Develop strong relationships with regular customers and the local community. Maintain a strong management presence during peak trading periods. STOCK & FINANCIAL CONTROL Take responsibility for stock management and stock results. Ensure deliveries, transfers, wastage and stock movements are correctly controlled. Investigate stock discrepancies and implement corrective action. Maintain strong cash-handling and banking procedures. Monitor discounts, refunds, voids and other till activity. Protect the business against unnecessary loss, waste and theft. Understand weekly financial performance and take action to improve results. STANDARDS & COMPLIANCE Maintain exceptional front-of-house, back-of-house, cellar and external standards. Ensure opening and closing procedures are consistently completed. Maintain excellent cellar management and product quality. Ensure all food safety, health & safety and fire safety requirements are followed. Ensure the venue operates in accordance with its Premises Licence. Maintain Challenge 25 and responsible alcohol retailing procedures. Ensure required checks, records and compliance documentation are completed accurately. Identify maintenance issues and ensure they are reported and followed through. MARKETING & BUSINESS DEVELOPMENT Actively promote the venue within the local community. Maintain an engaging and consistent social media presence. Promote live sport, entertainment, food, drinks and events effectively. Develop relationships with local businesses, residents and community organisations. Identify opportunities for private bookings, parties, functions and group reservations. Work with senior management to develop the venues longer-term business plan. WHAT WERE LOOKING FOR The successful candidate should demonstrate: Previous General Manager, Deputy Manager or senior pub management experience. Strong leadership and people-management skills. A proven ability to drive sales and improve business performance. Strong commercial awareness. Understanding of labour %, stock %, margins and controllable costs. Excellent operational standards. Strong communication and organisational skills. Confidence managing a busy late-night and/or high-volume operation where applicable. Ability to recruit, develop and retain a strong team. A proactive approach to problem solving. Flexibility to work evenings, weekends and key trading periods. A Personal Licence is desirable, or the successful candidate must be willing and eligible to obtain one. THE PERSON Were looking for more than someone who can simply run shifts. We want a General Manager who is prepared to take ownership of the business . You should be commercially ambitious, passionate about hospitality and comfortable being accountable for results. You will understand that great pubs are built through strong teams, excellent standards, consistent customer service and active involvement in the local community. You should constantly be asking: How can we improve? How can we increase sales? How can we improve the customer experience? How can we develop our people? KEY MEASURES OF SUCCESS Performance will be measured across areas including: Sales growth Labour performance Stock results Profitability and cost control Customer feedback Operational and compliance standards Team recruitment and retention Staff development Local marketing and social media activity Events and entertainment performance Overall venue presentation WHAT WE OFFER Competitive salary and package dependent on venue and experience. Opportunity to manage an established pub business. Support from an experienced senior operations team. Training and development. Genuine opportunities for career progression. The opportunity to make a real impact on the direction and performance of your venue. PEOPLE STANDARDS FUN Our General Managers are at the heart of our businesses. We want leaders who develop great teams, maintain excellent standards and create pubs that customers genuinely enjoy visiting. TPBN1_UKCT

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When someone needs help with their banking, the quality of the support they receive can make all the difference.