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L2 Software Support Analyst - Financial Services / SQL / SaaS\n Location: BlackburnSalary: £35,000-£38,000 \n We're recruiting an L2 Software Support Analyst to take ownership of complex application issues and work closely with customers, developers and QA teams to get them resolved. \n Previous experience working within financial services is essential for this position. This could include mortgages, lending, banking, wealth management or another regulated financial-services environment. \n This is a strong opportunity for someone with experience supporting a SaaS platform or bespoke software product who enjoys properly investigating problems rather than simply logging and escalating tickets. \n You'll join a close-knit team that values strong customer service, collaboration and people who are looking to build something long term. What you'll be doing\n\n • Investigating and resolving second-line software and application support tickets\n, • Running approved SQL scripts and making basic database amendments\n, • Using RDP to access client environments and diagnose issues\n, • Reproducing reported problems and identifying potential defects\n, • Working directly with developers and QA teams to resolve technical issues\n, • Supporting the deployment and testing of fixes in test environments\n, • Communicating technical issues clearly to financial-services customers\n, • Keeping customers updated throughout the investigation process\n, • Recording resolutions and maintaining clear technical documentation\n, • Identifying recurring issues and helping improve the product and support processes\nWhat we're looking for\n\n, • Previous professional experience within financial services\n, • Experience in software, application or SaaS support\n, • An understanding of financial-services processes, terminology and customer expectations\n, • The ability to investigate issues beyond a standard first-line checklist\n, • Basic SQL knowledge, including running scripts and querying databases\n, • Experience supporting users remotely and troubleshooting client environments\n, • Confidence managing tickets from initial investigation through to resolution\n, • Strong customer service and communication skills\n, • Experience working alongside software developers or QA teams\n, • A genuine interest in finding a stable, long-term position\nDesirable experience\n\n, • Experience within mortgages, lending or financial-adviser software\n, • Previous QA, software testing or UAT experience\n, • Jira or another ticket-management platform\n, • AWS or another cloud-hosted software platform\n, • Splunk or similar logging and monitoring tools\n, • Experience supporting browser-based applications\n\n You don't need to be a developer or an advanced SQL specialist. What matters is that you understand the financial-services environment, are technically curious and can confidently investigate application issues while communicating with customers and technical teams. \n If you have experience supporting software within financial services and want greater ownership of complex issues, apply now for further information.L2 Software Support Analyst \n Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this vacancy. \n To understand more about what we do with your data please review our privacy policy in the privacy section of the Oscar website.

To succeed in this role, you will be responsible for: Acting as the first point of contact for customers in branch or over the phone Assisting with day-to-day transactions, queries and servicing Answering customer calls into our contact centre Building relationships and finding solutions* Develo

We want our people to thrive - at work and at home - while delivering the best outcomes for our customers and supporting each other to grow. Support for every life stage - from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing supp

Credit Support Administrator- £27,500 plus bonus (17% annually) Blackburn | Hybrid Working 1-2 days max per week | Monday to Friday | 9:00am – 5:00pm (flexible) Excellent Benefits Package and generous annual bonus scheme Looking for your next career move? If you're an organised administrator who loves keeping things running smoothly, enjoys working with people and has a great eye for detail, this could be the opportunity you've been waiting for. I'm working exclusively with a successful and growing financial services organisation that is looking to add a Credit Support Administrator to its friendly and supportive team. This is a fantastic opportunity to join a business that genuinely invests in its people, offers hybrid working, excellent benefits and real opportunities to develop your career. What you'll be doing As part of the Credit Support team, you'll play a key role in ensuring finance proposals are processed efficiently and accurately. Working alongside a collaborative team, you'll support the credit process from initial administration through to completion while delivering an excellent service to customers, brokers and internal stakeholders. Your day-to-day responsibilities will include: Preparing finance proposals ready for credit assessment Carrying out initial checks to ensure applications are complete and within company policy Completing credit searches and reviewing supporting information Liaising with internal teams regarding asset valuations and finance requests Supporting ongoing credit automation projects Identifying and escalating compliance or fraud concerns where required Processing amendments to live applications quickly and accurately Working closely with colleagues across multiple departments to provide a seamless customer experience Supporting wider administration teams when required Assisting with training and sharing knowledge across the team What we're looking for You'll thrive in this role if you have: Previous administration experience, ideally within financial services, banking, lending or a regulated environment Excellent organisational and time management skills Outstanding attention to detail Strong communication and relationship-building skills Confidence prioritising a busy workload and meeting deadlines A positive, team-focused attitude A passion for delivering outstanding customer service What's in it for you? This role offers much more than just a great job. You'll also benefit from: Hybrid working Monday to Friday working hours (9:00am – 5:00pm)- Flexible from 8:30am Company pension scheme 25 days annual leave plus bank holidays Death in Service cover (4x salary) Income Protection Healthcare Cash Plan Employee benefits platform Health assessments YuLife wellbeing programme Birthday lunch for you and your team every year Regular company social events Ongoing learning, training and genuine career progression opportunities Your future starts here This is an excellent opportunity to build a long-term career within a business that promotes from within and supports personal development. You'll gain valuable experience within the finance industry, develop commercial knowledge and have the opportunity to progress into more senior roles as your career grows. If you're looking for a role where your hard work is recognised, your development is encouraged and no two days are the same, I'd love to hear from you. Apply today Send your CV to (url removed), including your current salary, salary expectations and notice period. For a confidential discussion about the role, call Victoria O'Connor on (phone number removed). INDBSO

Part-Time Legal Cashier Location: Blackburn Salary: £30,000 - £35,000 FTE (pro rata) Job Type: Permanent, Part-Time - 2-3 days per week Working Pattern: Office-Based with Flexible Core Hours Client Details Michael Page have partnered with an established and well-respected law firm in Blackburn who are looking to recruit an experienced Legal Cashier to join its friendly and supportive team on a permanent, part-time basis. This is an excellent opportunity for an organised and detail-oriented individual with legal finance experience to play a key role in the day-to-day financial operations of the firm. The position offers flexible core working hours and can accommodate candidate looking to work 2 or 3 days per week. Description The key responsibilities of a Legal Cashier will include: Processing client and office account transactions in accordance with the SRA Accounts Rules. Managing daily banking activities, including receipts, payments and bank reconciliations. Processing electronic payments and CHAPS transfers. Posting and reconciling client and office account transactions. Handling purchase ledger invoices and supplier payments. Raising office invoices and processing receipts. Monitoring client balances and ensuring compliance with regulatory requirements. Liaising with fee earners, suppliers and clients regarding financial queries. Maintaining accurate financial records and supporting audit requirements. Assisting with general finance administration as required.Profile The successful Legal Cashier will have: Previous experience working as a Legal Cashier within a law firm. A strong understanding of the SRA Accounts Rules. Experience managing client and office accounts. Excellent attention to detail and a high level of accuracy. Good working knowledge of legal accounting software and Microsoft Excel. Strong organisational skills with the ability to manage multiple priorities. Excellent communication skills and a collaborative approach to work. Job Offer A salary between £30,000 - £35,000 FTE (Pro rata) Part time, full time office based working Annual bonus Flexible core hours Free car parking Generous annual leave + birthday off Private health care Company pension / life assurance Social events