Insurance Account Handler
24 days ago
Hove
Insurance Account Handler \n Salary: £28k -£33k DOE + great benefit package \n Location: Hove \n Hours: Mon-Fri 9am-5pm \n Hybrid Working: Following the successful completion of a six-month probationary period, you'll have the opportunity to work on a hybrid basis, with three days in the office and two days working from home each week. \n Are you an experienced Insurance Account Handler looking to join a supportive and growing brokerage where your contribution is genuinely valued? \n An exciting opportunity has arisen to join a well-established and highly respected insurance business specialising in a niche sector. This is a fantastic opportunity for someone who enjoys providing first-class customer service, building strong relationships and ensuring clients receive an exceptional level of support throughout their insurance journey. \n Working alongside an experienced team, you'll play a key role in servicing clients, liaising with insurers, preparing quotations and ensuring policies are administered accurately and compliantly. \n Key Responsibilities \n\n • Managing insurance policies from inception through to renewal.\n, • Liaising with insurers to obtain quotations for both new business and renewals.\n, • Preparing professional quotations and policy documentation.\n, • Processing mid-term adjustments (MTAs) and policy amendments.\n, • Issuing policy schedules, certificates and renewal documentation.\n, • Raising invoices and assisting with premium collection and credit control.\n, • Responding to client enquiries by telephone and email, providing an exceptional level of customer service.\n, • Maintaining accurate records using the company's CRM system.\n, • Supporting Account Executives and the wider broking team with day-to-day administration.\n, • Ensuring all work is completed in line with FCA regulations and company procedures.\n\n Skills & Experience \n The successful candidate will ideally have: \n\n • Previous experience as an Insurance Account Handler, Broker Support or Insurance Administrator.\n, • Excellent administration and organisational skills with strong attention to detail.\n, • Outstanding communication skills, both written and verbal.\n, • The ability to manage multiple priorities within a busy environment.\n, • Experience using Acturis or another insurance broking platform would be advantageous.\n, • Strong IT skills, including Microsoft Office.\n, • A proactive, positive and team-focused approach.\n, • A willingness to learn and develop within a specialist insurance sector.\n\n What's on Offer? \n\n • Salary of £28,000 - £33,000, depending on experience.\n, • Monday to Friday working hours (9:00am-5:00pm).\n, • Hybrid working available in line with company policy.\n, • Excellent benefits package.\n, • Ongoing training and development, including professional study support where appropriate.\n, • The opportunity to join a friendly, collaborative team within a growing and successful business.\n, • A company culture that values teamwork, continuous learning, delivering quality and making a positive difference.\n\n This is an excellent opportunity for someone looking to build a long-term career within a forward-thinking insurance business that genuinely invests in its people. If you're organised, customer-focused and passionate about delivering an exceptional service, we'd love to hear from you. Please submit your up-to-date CV ASAP!