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  • Floor Manager
    Floor Manager
    hace 3 días
    Jornada completa
    London

    Our story Back in 2019 in Paris, two friends, Charles and Victor, opened a brasserie together - the kind of place Parisians disappear into for a 3 hour lunch. They called it La Nouvelle Garde: a promise to eat and drink the French way, done properly, 100% homemade, cooked from scratch from the highest quality seasonal ingredients. They served classic French dishes prepared with care, generosity and excellence in beautiful, relaxed spaces full of energy. Guests loved it! So they opened another one, and then another one. And 9 brasseries later, it was finally time to bring it to London. In July 2026 in Sloan Square, Brasserie Olivia was born. This is just the beginning of our London story, and we'd love you to help write the next chapter. The role As a Floor Manager, you'll lead every shift ensuring exceptional service from the moment guests arrive until the last table leaves. You'll work closely with the Assistant General Manager and General Manager, and oversee the day-to-day front of house operation. You'll lead and support the team during service ensuring smooth collaboration between the FOH and the kitchen. You'll set the standard through your organisation, communication and attention to detail, ensuring every guest enjoys an outstanding experience. What success looks like • You'll ensure the restaurant is fully prepared for service, with opening and closing duties completed to the highest standard., • You'll deliver an exceptional guest experience by building strong relationships with guests and confidently resolving any issues that arise., • You'll organise and lead shifts ensuring seamless communication between the front of house and kitchen teams throughout service., • You'll coach, develop and support your team, helping build a confident, engaged and high-performing restaurant., • You'll maintain exceptional service, cleanliness and operational standards throughout every shift., • You'll support recruitment by coordinating trial shifts and identifying candidates who will strengthen the team., • You'll drive commercial performance by maximising bookings, average spend per guest and every opportunity to enhance the guest experience. What you'll bring • You're already working as a Floor Manager, or you're an experienced Supervisor or Assistant Manager ready for the next step., • You're confident leading busy services while keeping your team organised, motivated and focused., • You have excellent knowledge of restaurant operations, guest service and front of house standards., • You're a natural leader who enjoys coaching people, giving feedback and helping others develop., • You're calm under pressure, make confident decisions and know how to resolve guest concerns professionally., • You lead by example, communicate clearly and take pride in delivering exceptional hospitality. What we offer: • Annual salary from £48000 to £50000 (inclusive of Tronc), • 50% discount across all Nouvelle Garde restaurants., • A freshly prepared staff meal on every shift., • Employee benefits platform (Hospitality Rewards), • The opportunity to join a brand-new restaurant at the beginning of its journey and make a genuine impact from day one., • The chance to help shape a high-performing team and culture from the early stages., • Real opportunities for career progression as the business grows, with future restaurant openings already planned., • A supportive management team that values high standards, teamwork and continuous development. La Nouvelle Garde is an equal opportunities employer. We welcome applications from people of all backgrounds and are committed to creating an inclusive workplace where everyone can thrive. Please note you must have a right to work in the UK.

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  • Night Porter
    Night Porter
    hace 10 días
    Jornada completa
    London

    Summary North Gate is a happy place to work and live; porters, caretakers, cleaners and security guards all make a significant contribution in creating this atmosphere. Reporting to the Head Porter, working closely with estate office, cleaner, caretaker, and back porter colleagues Night Porters provide a highly professional, smooth and seamless service to North Gate residents and their visitors. Porters should always be polite and respectful towards, colleagues, trades and delivery people and anyone else they encounter while performing their duties. Uniform should be clean and well pressed. RESPONSIBILITIES Reporting to the Head Porter, Night Porters work a 12-hour shift pattern, 4 days ON 4 days OFF of 8pm to 8am. • Arrive at North Gate shortly before shift start so you are ready to start work at 8pm, • Check porters’ lodge for any notices, • Get briefing from departing Duty Porters to enable a smooth transition, • Open block doors to residents and visitors, • Monitor Blocks 1 and 9 at least once an hour, check lifts and record visits on notice boards, • Ensure there is cover for blocks 1-4 and 5-9 and that one of you stays visible on the front drive, • Regulate parking on front drive to maximise space, • Keep contractor vehicles off front drive, • Help residents with shopping and luggage, • Accompany delivery people to block destination and ring delivery destination doorbells. Wait until delivery has been made. Take any undeliverable items to store and record on time sheet, • Check blocks, entrance halls, lifts and lift alarms are clean and working, that entrance doors and gates are opening and closing properly, • Talk to anyone wanting to access the site before letting them on, eg ask how can you help, where they are going and direct them to their destination, • Report trades people to Head Porter if they are working outside of allowed hours or not abiding by North Gate rules, • Distribute notices to blocks and residents as required by the Estate Office, • Keep paths and drives well gritted as and when necessary, • Sign flat keys in and out to people who have written permission to take them, using the record book in the Estate Office, • Follow the Night Schedule rota, • External and internal Lighting to be turned ON / OFF, • Full North Gate Uniform to be always worn, • Report any faults and issues as they arise, to Head Porter (or Deputy in the Head’s absence), • Call the Head Porter should anything unusual occur ASAP, or if he is unreachable, then the Deputy Head Porter, or finally the Estate Manager

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  • Supervisor
    Supervisor
    hace 19 días
    £31000–£33000 anual
    Jornada completa
    London

    Job Summary We seek a dedicated and experienced Supervisor to oversee operations in our dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for culinary excellence, ensuring that our team delivers exceptional service and maintains high food safety standards. As Supervisor, you will be crucial in supervising staff, managing daily operations, and fostering a positive work atmosphere. Skills and Qualifications • Leadership and Management: Proven ability to lead, manage, and develop a team. • Customer Focus: Passion for delivering exceptional guest experiences. • Communication: Strong written and verbal communication skills. • Problem-Solving: Ability to quickly identify and address issues that arise in a fast-paced environment. • Industry Knowledge: Understanding of industry trends, regulations, and best practices. • Creativity: Ability to suggest new ideas and processes to improve operations. Key Responsibilities • Operational Oversight: Assist in managing the day-to-day operations of the establishment, ensuring all aspects from food and beverage service to housekeeping and front desk run smoothly. • Staff Management: Recruit, train, schedule, and evaluate staff, providing guidance and support to ensure high standards of service and a positive team environment. • Customer Service: Serve as a direct point of contact for guests, handling inquiries, resolving issues, and ensuring a high standard of guest experience. • Quality Control: Monitor and uphold hygiene, health, and safety standards, as well as quality standards for food production and presentation. • Event Coordination: Support the planning and execution of special functions and events, ensuring they are organized effectively. • Leadership: Lead by example, motivating the team in order to achieve the goals proposed by the Company. Job Types: Full-time, Permanent Salary - 31k - 33k including Tronc Expected hours: Between 40-45h / week Benefits: • Company pension, • Discounted or free food, • Employee discount, • Sundays off Schedule: Day shift / Night shift Saturday availability Sunday Closed Ability to commute/relocate: Old Street EC1V 9HL: reliably commute or plan to relocate before starting work (preferred) Work Location: In person Expected start date: ASAP

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  • Waiter / Waitress
    Waiter / Waitress
    hace 28 días
    £15–£18 por hora
    Jornada completa
    London

    Blanchette Soho is a French bistro serving simple, classic and inventive French food. Our concept is based on the idea of sharing, from smaller snacks such charcuterie and cheese, to larger traditional dishes with a Blanchette twist. A fine selection of drinks, including a variety of wines and classic cocktails, are also available. Founded in 2013 by brothers Maxime, Malik and Yannis, the quintessentially Parisian restaurant is named after their mother. Maxime and Yannis have, between them, almost 30 years of experience in hospitality having worked in top restaurants across London, New York and Paris. Music also plays a big part at Blanchette, with Malik, founder of sound design company La Musique du Faubourg, providing the soundtrack to ensure a buzzing and convivial atmosphere. General: Candidate must be over 18yrs. Requirements: • To be punctual and dressed appropriately attire and ready to start work 10 minutes before rota time, • To carry out all set up duties whilst maintaining clean premises at all times. Including clean polished crockery, cutlery and glasses, • To work professionally at all times with other members of staff to ensure efficiency of tasks completed within time limits. Service: • To carry out service using the thirteen points of service at all times with every customer you serve in a calm and friendly manner. • To work together as a team, which includes liaising with the chef and other kitchen staff, • To report any issues that may arise to the manager on duty, • To ensure checkout is correct with the correct money given. To make sure the manager double checks to sort out any problems that may have arisen., • To not finish up and leave unless instructed to do so by the manager on duty Job Types: Full-time, Part-time, Permanent Salary: £15.00-£18.00 per hour Benefits: • Employee discount, • Flexitime, • Sick pay Salary: £15.00-£18.00 per hour Schedule: 8 hour shift Supplemental pay types: Tips

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  • Commercial Cleaner
    Commercial Cleaner
    hace 1 mes
    £12–£13 por hora
    Jornada parcial
    London

    Self-Employed Public Toilet Cleaner – Islington Borough (7 Public Toilet Units) Location: Islington, LondonEmployment Type: Self-Employed 3 Days Per Week We are seeking a reliable, self-motivated, and professional self-employed cleaner to maintain seven public toilet facilities across the Borough of Islington.This is a self-employed contractor position, initially offering 3 days per week, with the opportunity for the workload to increase to 7 days per week as the contract develops and operational requirements grow.The successful candidate must be comfortable working independently, travelling between multiple sites, and maintaining consistently high standards of cleanliness, hygiene, and safety. We are looking for someone who can use their initiative, take ownership of their work, and represent our company professionally in public-facing environments. Key Responsibilities Clean and sanitise toilets, urinals, sinks, mirrors, floors, walls, doors, and all associated fixtures. Replenish toilet rolls, hand soap, hand towels, and other consumable supplies. Empty bins and dispose of waste safely and responsibly. Carry out routine inspections of facilities and identify areas requiring attention. Complete cleaning records and site checklists where required. Report maintenance issues, vandalism, graffiti, damage, or health and safety concerns promptly. Ensure facilities remain clean, safe, hygienic, and presentable for public use. Follow all health and safety procedures and safe working practices.Maintain a professional and courteous manner when interacting with members of the public.Travel between multiple locations within the borough as part of the daily schedule. Working Environment & Additional Responsibilities This role involves cleaning public toilet facilities that are accessible to the general public and may occasionally be subject to misuse, anti-social behaviour, vandalism, or hazardous waste. The successful contractor must be comfortable working independently and using their own initiative when identifying and responding to safety or cleanliness concerns. Additional responsibilities may include:Safely identifying and disposing of discarded drug paraphernalia, sharps, and other hazardous waste in accordance with training and company procedures.Reporting incidents of anti-social behaviour, vandalism, damage, or suspicious activity. Escalating maintenance and safety issues promptly. Ensuring facilities remain safe and accessible for public use. Making sensible decisions when issues arise on site and communicating concerns effectively. Full PPE, training, and guidance on the safe handling of hazardous waste and sharps will be provided. RequirementsEssentialPrevious commercial cleaning experience. Ability to work independently with minimal supervision. Reliable, trustworthy, and punctual.Strong attention to detail and commitment to high standards. Good communication skills.Right to work in the UK. Ability to travel between sites within Islington. Comfortable working in public-facing environments. DesirableExperience cleaning public toilets, parks, transport facilities, or other high-footfall public spaces.Knowledge of COSHH regulations. Health and Safety training.Experience handling or reporting hazardous waste.DBS check (preferred but not essential). Self-Employment Requirements. Applicants must: Be registered as self-employed or willing to register as self-employed. Be responsible for their own tax and National Insurance contributions. Be able to provide invoices for completed work if required. Maintain appropriate public liability insurance. Skills & AttributesExcellent time management. Ability to work alone and use initiative. Strong work ethic and reliability. Safety-conscious and observant.Good problem-solving skills. Professional and respectful when dealing with members of the public. Flexible and willing to take on additional days as the contract expands. What We OfferConsistent, ongoing work. Opportunity to increase from 3 days per week to up to 7 days per week.Full induction and site-specific training. PPE and guidance on safe working practices. Ongoing management support. Opportunity to work with an established cleaning contractor. Working Hours role will initially be 3 days per week, with the expectation that additional days may become available as the contract grows. Candidates should ideally have some flexibility to increase their availability in the future.

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