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  • Operations & Customer Service Executive / Manager
    Operations & Customer Service Executive / Manager
    6 hours ago
    £30000–£37000 yearly
    Full-time
    London

    Location: Waterloo, London Hours: 4:00am–1:00pm, plus one Friday night shift per fortnight Salary: £30,000–£40,000, depending on experience Company Overview Butcher & Edmonds Ltd is an independently family run catering butchers located in Central London, supplying many of London’s finest restaurants, hotels and gentleman’s clubs. Having been in operation since 2004, we pride ourselves on providing high-quality meats and exceptional service to some of the best chef’s in London. Our commitment to sourcing the best products and delivering outstanding service sets us apart in the industry. The role We are looking for a highly organised and adaptable person to join our small office team at a busy London food wholesaler. This is a crucial hybrid role sitting between operations, customer service, sales administration and basic finance. It is not a traditional sales account-management position. You will help ensure that customer orders are processed accurately, deliveries run smoothly and the day-to-day operation of the business remains organised. The role could suit an operations or administrative professional who would like to become more customer-facing. It could equally suit someone from a sales or customer-service background who enjoys detail, systems and operational responsibility. We are open to candidates at different stages of their careers. A more junior candidate could join as an Operations & Customer Service Executive and develop into the position, while an experienced candidate could take ownership of the role at manager level. You will join a small office team consisting of the General Manager/Sales Director and a Credit Controller/Customer Service Executive. As a result, you will need to be comfortable taking responsibility, switching between priorities and helping wherever required. Key responsibilities Order processing and customer service • Take customer orders by telephone, email and other ordering channels., • Enter orders accurately and efficiently into our ERP system., • Provide telephone customer service to chefs and hospitality customers, particularly during the busy period between 8:00am and midday., • Respond to product, availability, pricing, delivery and order queries., • Resolve routine problems quickly and escalate more complex issues when required., • Build strong, helpful relationships with customers through reliable day-to-day service., • Support customers with additions, amendments, shortages and urgent requirements. Operations and delivery coordination • Act as a link between the office, customers, warehouse and delivery team., • Help coordinate our five delivery drivers throughout the morning., • Communicate delivery instructions, changes and customer requirements clearly., • Respond to delivery queries and help resolve delays or other issues., • Ensure relevant information is passed accurately between customers, drivers and the wider team., • Support the smooth running of daily sales and delivery operations. Systems and administration • Maintain accurate customer, order, pricing and product information., • Carry out regular data entry and general sales administration., • Support the business through its move to a new ERP system., • Help test processes, identify issues and ensure information is transferred accurately., • Contribute to improving administrative and operational processes., • Produce basic reports and information when required. Bookkeeping support • Undertake basic bookkeeping and finance administration., • Assist with invoices, credits, account queries and record keeping., • Work closely with the Credit Controller to ensure customer information is accurate., • Investigate straightforward discrepancies and ensure supporting information is properly recorded. Night-team cover • Work one Friday night shift per fortnight as part of the normal rota., • Provide holiday cover for the Night Sales Operations Manager for approximately 24 shifts per year., • Manage night-time order processing and sales operations confidently when providing cover., • Ensure a clear and accurate handover between the night and daytime teams. General responsibilities • Provide flexible support across the business as priorities change., • Complete ad hoc administrative and operational tasks., • Help maintain high standards of accuracy, communication and customer service., • Take ownership of problems and follow them through to resolution. About you You will be practical, dependable and comfortable working in a fast-moving environment where customer requirements can change quickly. You should have: • Strong organisational skills and excellent attention to detail., • A confident, friendly and professional telephone manner., • Experience in operations, administration, customer service, sales support or a related role., • The ability to enter and manage data accurately., • Confidence using business software and learning new systems., • The ability to prioritise several competing tasks., • A calm and solutions-focused approach to problems., • The confidence to communicate with customers, drivers, warehouse colleagues and managers., • A willingness to take responsibility within a small team., • Flexibility around the early-morning hours, Friday-night rota and holiday-cover requirements., • Experience of foodservice, hospitality, wholesale, logistics, order processing, bookkeeping or ERP systems would be useful, but is not essential for the right candidate. What we offer • A salary of £30,000–£37,000, depending on experience and the level of responsibility assumed., • The opportunity to occupy a central and influential position within a growing business., • Broad exposure to customer service, sales operations, logistics, finance and business systems., • The chance to play an important role in the implementation of a new ERP platform., • Genuine scope for the position to develop as the business grows., • A supportive, close-knit working environment where individual contributions are visible and valued., • Annual 4 weeks' holiday, • Discretionary Christmas bonus, • Company Pension, • Discounted Staff Meat, • A supportive & collaborative working environment, • This is an excellent opportunity for someone who enjoys both people and processes: a capable operator who wants more customer contact, or a customer-facing professional who would like to develop broader operational experience.

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  • Accounting Technician
    Accounting Technician
    9 days ago
    £33000–£50000 yearly
    Full-time
    London

    TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. TENGFEI INTERNATIONAL LTD – Oxford Salary: £33,000 per annum Hours: 37.5 hours per week Full-time TENGFEI INTERNATIONAL LTD is an accounting, tax and business consultancy firm providing accounting, payroll, VAT, company compliance and business support services to UK and overseas clients. We are looking for an Accounting Technician to join our growing accounting team. The role will support both UK businesses and overseas companies establishing and operating businesses in the United Kingdom. Key Responsibilities · Maintain accounting records and prepare journals and reconciliations. · Assist with management accounts, year-end accounts, VAT and payroll records. · Review financial information and investigate accounting discrepancies. · Support overseas clients with UK accounting and financial compliance requirements. · Communicate with clients to obtain records and resolve accounting queries. · Work closely with the Financial Director and other internal professional teams. Candidate Requirements · Degree, professional training or relevant experience in accounting, finance or a related field. · Previous accounting, banking, fund accounting or financial services experience would be advantageous. · Good knowledge of bookkeeping, financial reporting and accounting procedures. · Strong numerical, analytical and organisational skills. · Good written and verbal communication skills in English. · Mandarin language skills would be advantageous due to the company’s growing portfolio of Chinese-speaking corporate clients. · Experience working with international or cross-border clients would be advantageous. Work location: Oxford, United Kingdom

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  • Business Development Representative
    Business Development Representative
    10 days ago
    £50000–£75000 yearly
    Full-time
    London

    The Opportunity Freelance / Self employed. ​This is a 100% flexible, freelance role suited for an experienced outbound sales specialist, recruitment consultant, or healthcare business developer looking to leverage their network and closing skills. ​You control your schedule, manage your pipeline, and earn competitive commission for every dental practice you successfully onboard and convert into active staffing clients. ​Key Responsibilities • ​Targeted Outreach: Identify, contact, and engage dental practice managers, clinical directors, and dental group decision-makers., • ​Service Promotion: Introduce Evergreen’s flexible locum and permanent dental staffing solutions, highlighting reliability and quality., • ​Practice Onboarding: Secure staffing agreements and onboard new practice accounts onto the Evergreen platform., • ​Relationship Management: Nurture initial client relationships to ensure initial locum shifts and staffing bookings are placed smoothly. ​What We’re Looking For • ​Proven background in freelance B2B sales, cold outreach, or healthcare/recruitment business development., • ​Existing contacts or familiarity within the UK dental or healthcare sector is a strong advantage., • ​Independent, proactive mindset—you are comfortable managing your own leads, follow-ups, and conversions., • ​Exceptional communication and consultative closing skills., • ​Registered (or able to operate) as a self-employed professional in the UK. ​What’s in It for You? • ​Lucrative Commission: Uncapped earning potential with clear milestone payouts per signed and active practice., • ​Total Autonomy: Complete freedom over your working hours, outreach strategy, and location., • ​Strong Service Offering: Clear value proposition backed by an experienced clinical staffing foundation.

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    No experience
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