Trabajos 1st line support en DroylsdenCrear alertas

Director of Enterprise Risk opportunity for a Senior Risk Manager with 7-10 years+ experience within Retail Banking to join a growing and forward-looking Retail Bank with Operations across Manchester and the North East of England. \n \n \n Previous experience of leading Risk functions in the UK Retail Banking sector is essential. Alongside this, strong Technology/change & Transformation backgrounds are highly desirable. \n \n The role is hybrid with 2 days per week being the expectation in the office in either Manchester or the North East. \n \n This is a pivotal role designed for a transformative leader who can modernize frameworks, influence the Board, and safely navigate a changing technological landscape. A background in Enterprise Risk would be required, with previous or current first line of defence experience highly regarded and second line experience in a UK Retail Banking environment being essential. \n \n Key Dimensions of the Role: \n \n\n • Responsibility for the development and implementation of the risk oversight framework.\n, • Maintain and report against relevant Strategic risk appetite statements.\n, • Ensure effective reporting is in place for risk events and that mitigation plans are robust and clear.\n, • Support Leadership in effective management of risk, feeding in best practice & learning to support development of a robust response in the 1st line and promote a risk-aware culture.\n, • Lead stress testing & scenario analysis of operational risks whilst ensuring policies, procedures, recovery plans and resolution packs are maintained.\n, • Develop, and maintain the Risk Management Strategy with peers in conjunction with the 1st and 2 line risk functions.\n, • Play an active role in risk governance committees and forum by effectively presenting and addressing key oversight priorities.\n, • Proactively seek to develop technical and leadership skills through active personal development and deputise as appropriate for the CRO.\n\n \n All applicants must be authorised to work in the UK, Sponsorship not available for this opportunity.

Financial Crime Manager - 1LOD \n \n Location: Manchester (Office-based, 5 days per week) \n \n We're looking for a Financial Crime Manager to lead our clients 1st Line of Defence (1LOD) financial crime function, ensuring robust customer due diligence, effective financial crime controls, and exceptional operational delivery. \n \n This is a hands-on leadership role where you'll work closely with the MLRO and Compliance team to ensure their financial crime framework operates effectively while supporting the business to deliver excellent customer outcomes. You'll play a key role in protecting the organisation from financial crime risks while leading and developing a high-performing team. \n \n This is an office-based role, with the successful candidate expected to work five days per week from the Manchester office. \n \n The Role \n As Financial Crime Manager, you'll be responsible for overseeing the day-to-day delivery of our first-line financial crime operations, ensuring all activities are completed in line with regulatory requirements and service level agreements. \n You'll act as the subject matter expert across financial crime, customer onboarding and ongoing due diligence, supporting the business across their savings and commercial lending products. Alongside managing operational processes, you'll coach and develop your team while continuously improving controls, efficiency and customer experience. \n \n Key Responsibilities \n\n • Lead the delivery of First Line Financial Crime operations, ensuring all activities are compliant and completed within agreed SLAs.\n, • Manage Customer Due Diligence (CDD), Ongoing Due Diligence (ODD) and Enhanced Due Diligence (EDD) processes.\n, • Oversee customer onboarding and periodic reviews, ensuring all KYC information is complete, accurate and maintained.\n, • Perform and approve customer risk assessments and risk grading.\n, • Review and investigate PEP, sanctions and adverse media screening alerts, escalating internal suspicious activity reports where appropriate.\n, • Oversee transaction monitoring activities across AML and fraud, investigating alerts and escalating suspicious activity when required.\n, • Work closely with the MLRO and Compliance function to identify, assess and mitigate financial crime risks.\n, • Provide expert guidance to Customer Service, Operations and Mortgage teams on KYC, AML and financial crime matters.\n, • Identify opportunities to strengthen financial crime processes and controls while improving operational efficiency and customer outcomes.\n, • Produce management information and support reporting on financial crime performance and key risk indicators.\n, • Lead, coach and develop the Financial Crime team, creating a culture of accountability, continuous improvement and high performance.\n, • Act as the first-line financial crime subject matter expert, sharing knowledge across the wider business.\n\n \n About You \n We're looking for someone with a strong operational financial crime background who enjoys combining technical expertise with people leadership. \n \n You'll bring: \n\n • Proven Financial Crime experience within Financial Services, ideally with exposure to Commercial SME Lending.\n, • Strong knowledge of KYC, AML and Customer Due Diligence requirements, including CDD, ODD and EDD.\n, • Good understanding of UK financial crime legislation, regulation and industry best practice.\n, • Experience investigating sanctions, PEP and adverse media alerts.\n, • Experience overseeing transaction monitoring and financial crime investigations.\n, • Experience using financial crime screening and case management systems.\n, • Excellent analytical skills with the ability to make sound, risk-based decisions.\n, • Experience managing operational performance against SLAs and quality standards.\n, • Strong leadership skills with experience coaching, developing and motivating teams.\n, • Excellent communication skills and the confidence to influence and support stakeholders across the business.\n, • A proactive mindset with a passion for improving controls, processes and customer outcomes.\n\n \n If this is of interest and you are comfortable being in the Manchester office 5 days per week, please get in touch. \n \n Candidates must be UK based and have full RTW status \n \n

Head of Commercial \n Upto £74,000 + Car Allowance \n Stockport \n Permanent, Full-Time (40 Hours Per week) \n \n This role is initially based onsite but there may be the opportunity to transition to a hybrid working arrangement, subject to business needs and performance \n As part of Stockport Homes Group, we are the innovative construction and trading business known as Three Sixty SHG Ltd. We have formed and grown since inception back in 2016, with a pipeline of capital works projects, new build and other external refurbishment & alterations projects. Three Sixty has the vision to design, build, refurbish and regenerate places to improve economic and social outcomes for people. \n Three Sixty is seeking an experienced Head of Commercial to lead our commercial and business support functions, supporting the effective delivery of maintenance and construction services that meet the organisational goals. \n This senior leadership role is responsible for overseeing business administration, supply chain engagement, quantity surveying, procurement, compliance, stores, fleet management, customer liaison, and works scheduling to maximise efficiency. You will lead and develop a multi-disciplinary team, champion continuous improvement, and ensure strong commercial performance across the business. \n The Role \n As Head of Commercial, you will be responsible for ensuring that the business’s support services operate efficiently, effectively, and in line with organisational goals. \n Key responsibilities include: \n\n • Leading and developing high-performing commercial and business support teams.\n, • Overseeing quantity surveying, estimating, procurement, and commercial disciplines across the business.\n, • In association with group support services you will manage business administration processes, compliance documentation, and supplier payments.\n, • Ensuring effective materials management through the Stores function and various procurement framework relationships.\n, • Lead the scheduling team to maximise operational efficiency.\n, • Driving quality management, service improvement, and digital transformation initiatives.\n, • Managing contractor compliance, including health and safety and customer service requirements.\n, • Managing fleet, plant and waste contract operations across the business.\n, • Working closely with Finance to support budget management, forecasting, and financial controls.\n, • Building strong relationships with stakeholders, suppliers, and operational teams to deliver excellent customer outcomes.\n\n About You \n We're looking for a commercially minded leader with a passion for operational excellence and customer service. \n You'll bring: \n\n • Significant commercial management and leadership experience.\n, • A strong understanding of maintenance and construction contracts arrangements.\n, • Experience managing budgets, forecasting, procurement, and contract performance.\n, • Confidence in the application of ICT systems.\n, • A track record of leading change and implementing new ways of working.\n, • Excellent communication, stakeholder management, and decision-making skills.\n, • The ability to motivate and develop multi-disciplinary teams.\n\n Qualifications \n Essential: \n\n • HNC, BTEC level 4 qualification in Surveying, Construction Management, Procurement, Business, Commercial Management, or a related discipline.\n\n Desirable: \n\n • Degree or professional qualification in Surveying, Construction Management, Business, Commercial Management, or a related discipline.\n, • Relevant health and safety, procurement, or commercial qualifications.\n, • Holding, or willing to work towards, qualifications and training required under the Regulator of Social Housing's Competence and Conduct Standard.\n\n The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. \n This role will be on Three Sixty terms and conditions. \n Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. \n \n Closing Date: Friday 11th September 2026 \n Interview Date: Tuesday 29th September and Thursday 1st October 2026

Are you an experienced HR professional who is passionate about making a difference? We are looking for a HR Business Partner to provide strategic and operational HR support across the College, helping managers deliver excellent people management practices and contributing to our ambition of being an employer of choice. Key Responsibilities You will coach and support managers on a wide range of people matters, including recruitment, employee relations, attendance, performance management, organisational change and workforce planning. You will also play a key role in developing HR initiatives, policies, manager training and organisational development projects across the College. Skills, Knowledge and Expertise We are looking for someone with a CIPD Level 5 qualification, at least two years' HR advisory experience, strong employment law knowledge and excellent communication skills. Experience of managing complex casework and supporting managers through employee relations matters is essential. In return, you'll join a supportive and forward-thinking HR team, where you'll have opportunities to influence change, contribute to key projects and support colleagues across a values-driven college community. Hopwood Hall College is committed to safeguarding and promoting the welfare of children and vulnerable adults. We are proud to be an inclusive employer and welcome applications from all sections of the community. About Hopwood Hall STAFF BENEFITS Career average pension scheme Free gym membership at our Middleton Campus Sports Arena Purchase loans for computers and bikes Staff discount at the Colleges Riverside Salon, Sports Arena and Holiday Clubs On-site nursery (Rochdale Campus) Credit union for savings, low cost loans and life assurance Free on-site parking On-site Dog Kennels (spaces not guaranteed) An electric and hybrid car salary sacrifice scheme (with charging points on site) A cycle to work scheme Discounted public transport tickets Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 35 days (From 1st August 2026) plus bank holidays Christmas/New Year closure and the opportunity to buy additional holidays Two Health and Wellbeing days per year Subsidised bistro and refectory We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester. We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process. We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies). This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020. TPBN1_UKTJ

Curriculum Manager - Health and Social Care Are you passionate about shaping the future of Health and Social Care education? We are seeking a dynamic and experienced Curriculum Manager to lead and inspire our dedicated team within the Health and Social Care department. About the Role: As Curriculum Manager, you will be responsible for providing effective leadership and operational management of your teams. You will work closely with the Centre Director to ensure the department contributes to and achieves the Colleges strategic objectives of becoming an outstanding, innovative, and customer-focused provider. Your leadership will drive growth in student recruitment, enhance the quality of teaching and learning, and ensure service excellence across all aspects of curriculum delivery. Key Responsibilities To oversee leadership of the programmes delivered within the curriculum area ensuring highly effective delivery of teaching, learning and assessment. Is this your next job Read the full description below to find out, and do not hesitate to make an application. To lead and support curriculum innovation within the programme team to ensure the curriculum offer is effective in meeting the needs of learners and employers in line with national, regional and local government agenda. Ensure all targets set for recruitment, attendance, punctuality, retention, achievement and progression are regularly reviewed and monitored with programme teams. To promote excellence in all aspects of the curriculum, management development and Innovation, and facilitate the sharing of best practice. Effectively manage the programme teams to ensure all aspects of the Colleges quality assurance processes are fully implemented. Lead the team to effectively engage with, and produce a robust self-assessment report. Co-ordinate internal and external verification processes, liaising with awarding bodies, external verifiers and the Colleges exams team Support the Centre Director to ensure that programme teams are consistently high performing through effective use of the Colleges performance management system, including conducting performance review meetings. Lead, motivate and support programme teams so that they can make a full and valued contribution to the development of the programme area. To deliver 324 hours per year of scheduled teaching Support and lead the team to fully prepare for external/internal inspection and all audits. Effectively manage all cost centre budget allocations in line with the Colleges financial regulations. Be responsive to internal and external college initiatives Be an active member of the cross college teaching and learning observation team. Work with marketing and others partners to raise the profile of the area. Any other duties of a similar level of responsibility as may be required. Skills, Knowledge & Expertise Qualifications Essential Criteria Teaching Qualification Desirable Criteria Degree and/or relevant professional qualification How Identified: Application Experience Essential Criteria Recent experience of curriculum development within FE Academic/industrial/commercial experience in one of the areas of the curriculum work. Experience of using college wide systems. Desirable Criteria Management experience including responsibility for quality, staff and curriculum How Identified: Application/Interview Specialist Knowledge Essential Criteria Knowledge of the curriculum portfolio Ability to teach on programmes within the curriculum How Identified: Application/Interview IT Skills Essential Criteria Intermediate user of Microsoft applications Ability to use technology to generate information and improve efficiency How Identified: Application/Interview About Hopwood Hall STAFF BENEFITS Career average pension scheme Free gym membership at our Middleton Campus Sports Arena Purchase loans for computers and bikes Staff discount at the Colleges Riverside Salon, Sports Arena and Holiday Clubs On-site nursery (Rochdale Campus) Credit union for savings, low cost loans and life assurance Free on-site parking On-site Dog Kennels (spaces not guaranteed) An electric and hybrid car salary sacrifice scheme (with charging points on site) A cycle to work scheme Discounted public transport tickets Generous holiday entitlement (Teaching staff: 53 days, Business Support staff: 35 days (From 1st August 2026) plus bank holidays Christmas/New Year closure and the opportunity to buy additional holidays Two Health and Wellbeing days per year Subsidised bistro and refectory We are a Further Education College and University Centre offering a range of full and part time courses employing over 600 staff on our campuses in Rochdale and Middleton situated to the north-east of Manchester. We are committed to being a great place to work and have membership status of the Greater Manchester Good Employment Charter. We are a Living Wage employer and an accredited Disability Confident Employer. Our Equality, Diversity & Inclusion statement is designed to ensure that unfair discrimination does not take place in any part of our recruitment process. We are committed to safeguarding and promoting the welfare of all learners and colleagues and we expect all colleagues and volunteers to share this commitment. The college complies with Safer Recruitment guidance in line with Keeping Children Safe in Education and all successful applicants are required to undertake a DBS check and other pre-recruitment checks in line with our Safer Recruitment policy. xrnqpay It is an offence to apply for a regulated role at the College if you are barred from working with children (or vulnerable adults if in a role where this applies). This role is exempt from the Rehabilitation of Offenders Act 1974 and exemption orders 1975, 2013 and 2020.

Housing & Enforcement Specialist Please double check you have the right level of experience and qualifications by reading the full overview of this opportunity below. Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At Great Places the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, youll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. You will provide expert advice on housing law matters relating to housing management and ASB, and work to ensure compliance with our policies and processes, ensuring that we provide a high quality, customer focused service which also meets best practice and achieves value for money. What youll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What youll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Great people skills and able to collaborate effectively with a range of stakeholders and colleagues. Effective communicator across a range of audiences. Flair for liaising, negotiating, and influencing. Good commercial awareness and insight. Not afraid to challenge the status quo / takes a balanced approach to risk. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Self-reliant and resilient. Effective problem solver. Professional and value led with integrity, inclusivity and respect for diversity. Ability to maintain an effective network to support service development and the application of good practice in housing and property law related matters.. Highly organised with an ability to plan, prioritise and manage deadlines Ability to work under pressure. Ability to travel between sites and to meet external commitments, and work flexibly and when needed outside normal working hours. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. xrnqpay Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work.

My client has implemented Business Central and are looking to appoint an experienced Business Central 1st Line Support person to join the business to assist end users with day-to-day operations. Provide 1st line support for Microsoft Dynamics 365 Business Central users via phone, email, and support

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Senior Test Engineer Location: Bristol, Swansea, Leeds, Nottingham, Newcastle, Oldham (Chadderton), Birmingham(Garretts Green) or Uxbridge. Salary: £44,241 per annum (Plus an additional Government Digital and Data Profession allowance (non-pensionable) up to £14,756.) Vacancy Type: Permanent,Flexible working, Full-time, Job share, Part-time Closing Date: 1st of September 2026 The central responsibility of this role is for delivering excellent, scalable automated and manual testing capability and providing overall direction and management of software testing, while ensuring that technology standards are defined and followed to meet users’ needs efficiently and reliably. You will perform gap analysis on current testing processes, competencies and capacity and implement plans to remove identified gaps, while keeping abreast of new technology patterns and trends to lead the evolution of test standards, tools, and processes. The focus will be on building in quality from the start and testing throughout development phases. Joining our department comes with many benefits, including: Employer pension contribution of 28.97% of your salary. 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the King’s birthday Flexible working options where we encourage a great work-life balance. Job description Your responsibilities will include, but aren’t limited to: 1. Managing all test processes, including test plans, resources, costs, timescales, test deliverables and traceability. 2. Coordinating, managing, and communicating the planning of the system and/or acceptance tests within a development or integration project / programme. 3. Providing authoritative advice and guidance on any aspect of test planning and execution. 4. Building tests to a standard that allows multiple use. 5. Serving as coach and mentor to individuals in the service assurance team to ensure that the team is appropriately trained and up to speed regarding methodologies, policies, and tools. 6. Providing input to the environment requirements, setup, manage, maintain, and ensure test data & environments are available to satisfy project and/or work package test requirements. Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. For further information on the role, please read the role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process. Person specification To be successful in this role you will need to have the following experience: 1. Experience in testing within a large-scale ICT estate, including integrating new and legacy products. 2. Experience building test frameworks and detailed knowledge of at least one programming language (we use a range of languages including Java, JavaScript, Groovy and Scala) and awareness of front-end web development (CSS/HTML). 3. Ability to quickly research and learn new programming tools and techniques, learn by proof of concepts and iteration. 4. Ability to mentor and coach other QA & testing colleagues. Additional Information Working hours, office attendance and travel requirements Full time roles consist of 37 hours per week. Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. Occasional travel to other offices will be required, which may involve overnight stays. This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements. To Apply If you feel you are a suitable candidate and would like to work for DVSA, please click apply to be redirected to our website to complete your application

Temporary BTEC Chemistry Lecturer (Full-Time) Greater Manchester September Start - Until Christmas 2026 in the 1st instance Rate: £30-£40 per hour - 36 hours per week paid Eden Brown are seeking an enthusiastic and dedicated BTEC Chemistry Lecturer to join a successful sixth form college in Greater Manchester on a full-time temporary basis from September until the Christmas break. The successful candidate will: • Deliver engaging and high-quality BTEC Chemistry lessons. Plan, prepare and assess work in line with the BTEC curriculum and assessment requirements. Support and inspire students to achieve their full academic potential. Maintain high standards of teaching, learning and classroom management. Work collaboratively with the Science department to support student success and progression. Requirements: Qualified Teacher Status (QTS), a recognised teaching qualification, or relevant further education teaching qualification. Experience teaching Chemistry within a BTEC or vocational setting. Strong subject knowledge and excellent classroom practice. Good understanding of BTEC assessment and internal verification requirements. Enhanced DBS on the Update Service (or willingness to obtain one). Eligibility to work in the UK. If this is of interest, please apply now to avoid disappointment. Eden Brown Synergy is an equal opportunities employer. Eden Brown Limited is a limited company registered in England and Wales with registered number (phone number removed). Our registered address is 5th floor 4 Coleman Street, London, EC2R 5AR, part of nGAGE Specialist Recruitment Limited T/A nGAGE Talent. Please consider the environment before printing this e-mail. This message is intended solely for the addressee and may contain confidential information. If you have received this message in error, please send it back to us, and immediately and permanently delete it. Do not use, copy or disclose the information contained in this message or in any attachment. We take reasonable precautions to ensure no viruses are present in this email but cannot accept responsibility for any loss or damage sustained as a result of computer viruses and the recipient must ensure that the email (and attachments) are virus free

Senior Service Desk Analyst / Service Desk Team Leader– Based in Manchester- Mon – Fri, needed to provide end user support. Are you strong with 1st Line Support and want to get involved in supporting team members and getting yourself on a managerial path? As Senior Service Desk Analyst / Service Desk Team Leader you should have some of the following skills: Microsoft Windows 10/11, Microsoft Office 365 troubleshooting, Active Directory, and awareness of Group Policy, SCCM / Intune, DFS folder permissions in SharePoint, as well as an understanding of Networking triaging. Successful Senior Service Desk Analyst / Service Desk Team Leader needs to have excellent communication skills, strong and logical troubleshooting / diagnostic’s ability, be resourceful, with a growth mindset, able to take on constructive criticism to better themselves and be driven and have ambition to progress yourself, as well as coming across very professional. Senior Service Desk Analyst / Service Desk Team Leader would ideally have previously contributed to Knowledge Banks (KB’s) and acted as a Senior member in a technical capacity and used to setting good standards! Can you add value to a team? Apply now we are waiting to invest in your career

Microsoft 365 Support Engineer We are seeking a highly organised and detail-oriented Microsoft 365 Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will have a strong technical background paired with excellent client-facing communication skills, demonstrating initiative and ownership throughout technical processes. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and SharePoint configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint access). Liaise between clients and development teams to escalate and resolve technical matters. Provide best practice advice on Microsoft 365 tenancy setup. Assist with data imports into SharePoint and resolve migration issues. Execute PowerShell scripts for automation and bulk changes. 1. Technical Support & Automation Act as an escalation point for 1st Line Support on Microsoft 365-related queries. Collaborate with support teams to resolve complex technical issues. Automate repetitive tasks to improve team efficiency. 1. Documentation & Knowledge Management Maintain and update internal knowledge bases and troubleshooting guides. Document client tenancy configurations and technical implementation notes Key Requirements Strong client service mindset with excellent attention to detail. Comfortable working independently and in collaborative teams. Able to prioritise and perform under pressure in fast-paced environments. Strong communicator – both written and verbal – with confidence in client meetings. Analytical mindset with excellent troubleshooting capabilities. Essential Experience Microsoft SharePoint – Advanced understanding of configuration and permissions. Microsoft Entra ID – Experience with access and identity management. PowerShell – Proficient in scripting and automation tasks. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical and dental insurance Life assurance Central Manchester office (3 days office-based) Interested? Click Apply Now to join a growing, collaborative team supporting clients through their Microsoft 365 journey. Microsoft 365 Support Engineer

Application Support Engineer We are seeking a highly organised and detail-oriented Application Support Engineer to join our team. This role focuses on providing expert-level support across Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting. The ideal candidate will combine technical support capabilities with strong client-facing communication, showing initiative in solving problems and managing processes from start to finish. Key Responsibilities 1. Customer Onboarding & Implementation Support initial setup of client environments, including user accounts and site configurations. Troubleshoot onboarding issues (e.g. Entra ID permissions, SharePoint configurations). Act as liaison between clients and development teams to escalate and resolve issues. Advise on Microsoft 365 tenancy best practices. Assist with data import into SharePoint, resolving any issues that arise. Execute PowerShell scripts for bulk changes across customer environments. 1. Technical Support & Automation Serve as an internal escalation point for 1st Line Support queries. Collaborate with the Support team on resolving complex Microsoft 365-related issues. Automate routine or repetitive tasks to improve operational efficiency. 1. Documentation & Knowledge Management Maintain internal knowledge bases and troubleshooting documentation. Ensure accurate recording of client tenancy configurations and technical notes. Key Requirements Strong client service orientation and attention to detail. Ability to work independently and as part of a collaborative team. Proven ability to perform under pressure in a fast-paced environment. Self-starter with a proactive, hands-on approach to tasks. Experience managing multiple concurrent projects to tight deadlines. Excellent written and verbal communication skills. Confident in leading meetings and presenting solutions to clients. Solid analytical and troubleshooting skills. Essential Experience Microsoft SharePoint – Advanced understanding of site configurations and permission management. Microsoft Entra ID – Experience with identity and access management and tenant setup. PowerShell – Proficient in scripting and task automation. Desirable Knowledge Microsoft Exchange Online Microsoft Purview Microsoft Teams Microsoft Copilot Benefits 25 days annual leave + public holidays + your birthday off Professional development opportunities Private medical insurance Dental insurance Life assurance 3 days office based - Manchester City Centre Office Interested? Please Click Apply Now! Application Support Engineer - Manchester - Microsoft 365 services—particularly Entra ID, SharePoint, and PowerShell scripting

Providing day-to-day 1st Line support to internal users. If you are looking for a company that will genuinely invest in your development and support your career progression, then this is the opportunity for you. This role is well suited to someone in the early stages of their IT career, who has a so

In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. Umbrella Location: East Sussex with some travel to Brighton

Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the. Deliver excellent customer service and maintain strong client relationship. Resolve first-line queries relating to:.

Our prestigious manufacturing client are now recruiting a full time and permanent warehouse operative to join their growing team and provide a business-critical service within a fast moving and successful company. Employee Benefits Platform/Employee Assistance Programme & 24/7 GP Access.

We pride ourselves on supporting our residents and service users to live their best lives to the fullest. A charity based in Sale, just south of Manchester City Centre, we have over 70 years experience supporting people with learning and physical disabilities. We have five 'luxury' style homes in Sa

The first step is completing a selection of professional, accredited and industry recognised IT Technician courses by CompTIA, Microsoft and Cisco. Are you looking to kick-start a brand new career in IT?. The best part is you will not need any previous experience as full training will be provided.

Providing 1st and 2nd line support across desktops, laptops, mobiles, printers and peripherals. IT Support Engineer (1st / 2nd Line). This is a hands-on 1st and 2nd line role supporting users across a multi-site environment.

Your energetic approach and commitment will inspire positive change and foster a sense of stability and trust within the home. Job post summary Date posted: August 4, 2026 Pay: £39,000. Maintain clear, open communication with children, colleagues, families, and external professionals to ensu

However, we strongly favour applicants with more substantial experience or those already operating at a senior level, demonstrating leadership, initiative and confidence in supporting both children and colleagues. To apply, you must have a minimum of one year’s experience working as a Resident

Contribute to the successful delivery of the local authority contract, supporting organisational objectives and key performance indicators (KPIs) related to efficiency, quality, and customer service stan. We are looking for an enthusiastic, passionate, and caring person to support survivors of domes

We are looking for someone calm, gentle and confident who can provide consistent, reassuring support. WEB:e6fecb42-6c45-416e-8da8-2fed5b3f90e3-6" data-testid="conversation-turn-14" data-scroll-anchor="true" data-turn="assistant">. Access to employee assistance program.

You will be expected to have a good working knowledge of the needs of people struggling with their mental health and substance misuse, housing law, debt support and issues related to the persons ability to live independently. We support individuals to develop and maintain independent living skills t

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number. Offer respectful personal care, as well as practical and emotional support to older adults. Enhance clients’ quality of life by promoting their independence and encouraging an ac

Creative Support's Development Pathway offers a structured induction and values-led traini. We are seeking warm-hearted, adaptable, and driven Extra Care Support Workers to join our brand new Stalybridge, Tameside Extra Care Service. Benefits of working with Creative Support include a probationary b

Requirements: · At least 6 months experience working with children and young people in a support role · Strong understanding of safeguarding and child protection principles · Ability to work flexibly across different settings · Excellent communication and interpersonal skills · Please note: We

As a Mobile IT Support Analyst, you'll travel regularly between campuses providing onsite technical support to staff and students, while also supporting remote requests when offsite activities allow. You'll be supported by a wider team of Mobile IT Support Analysts and colleagues based at our Region

Prince Regent House is a bespoke residential service set in the heart of Newham, providing proactive support for up to 9 adults with Autism Spectrum Disorder who have stepped down from secure settings. Providing the best support possible in a challenging environment. Must be flexible to work both sh

Real understanding of what it means to support a young person through crisis, complexity and the moments where others may have walked away. We're looking for people who are ready to use their people skills to make a lasting difference in a rewarding new career, whether you've worked in retail, hospi

Strong communication skills are a key requirement of this role, as is the ability to demonstrate unconditional positive regard towards the people we support. As a Support Worker, your role will focus on making a positive impact on the lives of those we support, while building warm and trusting rela

Implement behaviour support plans and positive behaviour strategies in line with care plans. Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Assist with daily living activities, including personal care, mealtimes, hygiene, a

Embracing all aspects of the role, from providing personal care and domestic support to helping individuals access work, education, and social opportunities you will provide valued support via the unique personal skills and interests you bring in order to enrich the lives of those we support. Creat

Hold an enhanced child barred list DBS certificate registered with the online update service or be willing. Are you a kind and compassionate support worker, seeking a new role?? We are currently working with a large SEN provision in Stockport to recruit support workers to join their team from Septem

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside. Providing personal care, administering medication and lone working• Enc

Are you a Support Worker looking to make a meaningful difference? Join us at Transforming Support, where you'll help change lives and ensure quality care for those who need it most. Transforming Support, Coulson Chichester, PO19 7NU. Support Worker - Male Only (GOR).

Creative Support is seeking warm, reliable, and proactive Support Workers to join our friendly team in Manchester. Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. Your role will include encouragin

SEMH Behaviour Support Worker Role and Responsibilities: Provide 1:1 and small group support for pupils with SEMH and behavioural needs Assist the class teacher with lesson delivery, behaviour support, and interventions tailored to individual needs Promote positive routines, emotional regulation, a

Monitor, record and report progress, support plans, case notes and outcomes using an online CRM system. Provide person-centred, strengths-based support tailored to individual needs and circumstances. Support service users who have experienced homelessness or rough sleeping to develop the skills requ

Children's Complex Care Support Worker - Leeds, Maidstone. Being listened to, understood, and engaged with. Administration and support with medications.

Job Title: Behaviour Support Worker Location: Leeds Start Date: September Start Salary: £90 - £110 per day Are you passionate about supporting children and young people with behavioural needs to achieve their full potential? Do you have the confidence to provide personal care, manual ha

Our Intensive Support Service is dedicated to empowering three individuals with support needs arising from learning disabilities or physical disabilities to regain their independence, build essential daily living skills, and establish a healthy routine. With our outstanding training and supportive e

As a Senior Support Worker, you will be leading the team whilst you are on shift, acting as a role model to deliver the highest standards of care. You will develop strong relationships with the team and the people we support to ensure the best possible outcomes. You will get to know each individual,

Supporting individuals with their hobbies, interests and social activities. As a Support Worker, you will provide person-centred support to individuals with a range of needs, which may include learning disabilities, autism, mental health conditions, physical disabilities and complex care needs. Assi

Keeping the store clean and organised. Must be reliable, punctual, and have a good work ethic. If you're available to start on.

This role would suit someone with previous IT Service Desk or Desktop Support experience, or someone with a strong IT foundation looking to develop their career in a fast-paced support environment. This is an opportunity to join a collaborative IT team providing technical support across the business

Candidate must be able to pass English and Drug&Alcohol test. Exclusive Staff Discounts – enjoy savings at a wide range of popular shops and brands. Supportive Agency Team – friendly consultants who are always on hand to help.