1st line support jobs in Cheadle HulmeCreate job alerts

Head of Commercial \n Upto £74,000 + Car Allowance \n Stockport \n Permanent, Full-Time (40 Hours Per week) \n \n This role is initially based onsite but there may be the opportunity to transition to a hybrid working arrangement, subject to business needs and performance \n As part of Stockport Homes Group, we are the innovative construction and trading business known as Three Sixty SHG Ltd. We have formed and grown since inception back in 2016, with a pipeline of capital works projects, new build and other external refurbishment & alterations projects. Three Sixty has the vision to design, build, refurbish and regenerate places to improve economic and social outcomes for people. \n Three Sixty is seeking an experienced Head of Commercial to lead our commercial and business support functions, supporting the effective delivery of maintenance and construction services that meet the organisational goals. \n This senior leadership role is responsible for overseeing business administration, supply chain engagement, quantity surveying, procurement, compliance, stores, fleet management, customer liaison, and works scheduling to maximise efficiency. You will lead and develop a multi-disciplinary team, champion continuous improvement, and ensure strong commercial performance across the business. \n The Role \n As Head of Commercial, you will be responsible for ensuring that the business’s support services operate efficiently, effectively, and in line with organisational goals. \n Key responsibilities include: \n\n • Leading and developing high-performing commercial and business support teams.\n, • Overseeing quantity surveying, estimating, procurement, and commercial disciplines across the business.\n, • In association with group support services you will manage business administration processes, compliance documentation, and supplier payments.\n, • Ensuring effective materials management through the Stores function and various procurement framework relationships.\n, • Lead the scheduling team to maximise operational efficiency.\n, • Driving quality management, service improvement, and digital transformation initiatives.\n, • Managing contractor compliance, including health and safety and customer service requirements.\n, • Managing fleet, plant and waste contract operations across the business.\n, • Working closely with Finance to support budget management, forecasting, and financial controls.\n, • Building strong relationships with stakeholders, suppliers, and operational teams to deliver excellent customer outcomes.\n\n About You \n We're looking for a commercially minded leader with a passion for operational excellence and customer service. \n You'll bring: \n\n • Significant commercial management and leadership experience.\n, • A strong understanding of maintenance and construction contracts arrangements.\n, • Experience managing budgets, forecasting, procurement, and contract performance.\n, • Confidence in the application of ICT systems.\n, • A track record of leading change and implementing new ways of working.\n, • Excellent communication, stakeholder management, and decision-making skills.\n, • The ability to motivate and develop multi-disciplinary teams.\n\n Qualifications \n Essential: \n\n • HNC, BTEC level 4 qualification in Surveying, Construction Management, Procurement, Business, Commercial Management, or a related discipline.\n\n Desirable: \n\n • Degree or professional qualification in Surveying, Construction Management, Business, Commercial Management, or a related discipline.\n, • Relevant health and safety, procurement, or commercial qualifications.\n, • Holding, or willing to work towards, qualifications and training required under the Regulator of Social Housing's Competence and Conduct Standard.\n\n The SHG “Be You” approach sums up our belief that everyone has the right to be who they are, and to be that person at work, in line with SHG’s Values. We’re always looking to improve diversity within our teams to enhance this culture and to be truly representative of the communities we work in. \n This role will be on Three Sixty terms and conditions. \n Please note that we do not accept applications through third-party websites. To ensure your application is reviewed, please apply directly through our careers page. \n \n Closing Date: Friday 11th September 2026 \n Interview Date: Tuesday 29th September and Thursday 1st October 2026

My client has implemented Business Central and are looking to appoint an experienced Business Central 1st Line Support person to join the business to assist end users with day-to-day operations. Provide 1st line support for Microsoft Dynamics 365 Business Central users via phone, email, and support

Housing & Enforcement Specialist Location: Can be located from any Regional Office: - Didsbury, Oldham, Sheffield, or Blackpool At Great Places the Housing & Enforcement Specialist is a key expert role working within the Housing & Enforcement team; providing a comprehensive, cross tenure, housing management, housing law, ASB and tenancy enforcement service across the Customer Services Directorate. You will work within the principles of our Service Delivery Framework to ensure sustainable outcomes for both customers and the business. You will have responsibilities ranging from dealing with legal and technical advice queries from front line housing colleagues, undertaking case reviews, providing complex case support to frontline officers on a range of subjects including ASB, breaches of tenancy, residential leasehold and enforcement matters generally. Managing a caseload of the most complex cases across the business, youll train and upskill frontline teams to deliver a high level of service to customers, whilst preparing and managing legal cases to resolution. You will provide expert advice on housing law matters relating to housing management and ASB, and work to ensure compliance with our policies and processes, ensuring that we provide a high quality, customer focused service which also meets best practice and achieves value for money. What youll be doing Providing expert advice and support for housing law and housing policy matters, preparing and expediting legal cases to court, presenting cases in court, where necessary in conjunction with legal services partners. Supporting, advising and working collaboratively with key partners and frontline teams to resolve (either directly or by supporting colleagues) customer demands around ASB, harassment, other breaches of tenancy or leases such as tenancy fraud, trespass or more complex housing management issues. Undertaking case reviews with relevant colleagues relating to ASB/Tenancy Management demands which have evolved, drifted or become more complex in nature and need a fresh set of eyes to achieve resolution, providing specialist advice and case management support where required. To case manage the most complex cases identified through case reviews beyond the knowledge, expertise and support of neighbourhood teams, and which require specialist case management or enforcement action, including legal work as required, maintaining clear communications with colleagues and customers throughout. Where legal intervention is necessary take forward all housing related legal processes; ensuring all case work is fully compliant with policy, processes and regulation, that customers are clear on actions being taken and their responsibilities, and feel fully supported through the process. Facilitate opportunities for shared learning across frontline teams to strive towards a culture of continuous improvement, improved customer service and value for money, identifying gaps in knowledge and specialist skills for training programmes for front line teams and the HUB. Provide training, coaching and support to frontline teams as necessary to develop skills and competencies that will support them in case management and facilitate legal escalation as required. To promote, develop, maintain and ultimately be responsible for effective working relationships with Great Places colleagues and key external partners, ensuring that respective roles and responsibilities are clearly communicated, understood and implemented. To keep up to date with any legislative, policy, best practice and regulatory changes, assessing the impact on the business and our customers, communicating as required to the Housing & Enforcement Manager. Using this knowledge to contribute to the development and amendment of relevant policies, procedures and IT support systems. What youll need A commitment to understand the challenges and opportunities that exist in the communities in which we work. We particularly value lived experience in social housing A passion to advocate on behalf of people and communities Ideally you will have some legal training and experience of managing a demanding specialist case load. Excellent working knowledge of housing law in relation to contractual and statutory provisions relevant to Registered Providers. Have a good working knowledge of all aspects of ASB and enforcement legislation and regulation. Ability and commitment to keep abreast of legislative changes and a sound foundation for further learning. Proven relationship builder and influencer with stakeholders. The ability to motivate, inspire and influence a large and diverse workforce by example and persuasion. Experience of training, coaching and skills development and the ability to communicate complex information effectively. Excellent written and oral skills. An ability to recognise, develop and effectively promote new opportunities for Great Places. Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment;this role is subject to a basic DBS check What we need from you Great people skills and able to collaborate effectively with a range of stakeholders and colleagues. Effective communicator across a range of audiences. Flair for liaising, negotiating, and influencing. Good commercial awareness and insight. Not afraid to challenge the status quo / takes a balanced approach to risk. Ability to complete tasks in an accurate and timely manner when working under pressure and maintain attention to detail. Self-reliant and resilient. Effective problem solver. Professional and value led with integrity, inclusivity and respect for diversity. Ability to maintain an effective network to support service development and the application of good practice in housing and property law related matters.. Highly organised with an ability to plan, prioritise and manage deadlines Ability to work under pressure. Ability to travel between sites and to meet external commitments, and work flexibly and when needed outside normal working hours. What we give you in return for your hard work and commitment PensionDC Scheme (up to 10% contribution from both colleague and Great Places) WPAHealthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Placehigh street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual LeaveStart at 26 days annual leave, increasing up to 30 days + Bank Holidays Lottery Monthly draw with 1st @ £250, 2nd @ £75 and 3rd @ £50 Savings Club You can put aside money each month for 11 months to help you save for that special something (pays out in Novembers salary) Sharing Greatness Our colleague incentive scheme where colleagues can earn £300 by helping the business achieve business targets. Help with transport We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates . At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. TPBN1_UKTJ

IT Service Desk Analyst About the Role We're looking for a customer-focused IT Service Desk Analyst to join our busy and fast-paced IT team. As the first point of contact for over 1,600 users, you'll provide high-quality 1st line support, ensuring IT incidents and service requests are resolved efficiently while delivering an outstanding customer experience. This is an excellent opportunity for someone with previous IT Service Desk experience who enjoys troubleshooting technical issues and working with a wide range of technologies. Key Responsibilities Provide 1st line technical support for Windows 11 devices, Microsoft 365, Outlook, Teams and iOS devices via phone, service portal and face-to-face. Diagnose and resolve user issues relating to Active Directory, password resets, user accounts, Microsoft 365 applications, hardware and software. Log, prioritise and manage incidents and service requests using ITSM tools, ensuring all tickets are updated and resolved within agreed SLAs. Support and troubleshoot laptops, desktops, mobile devices, printers and peripheral hardware. Take ownership of user issues through to resolution, keeping customers informed throughout the support lifecycle. Escalate complex technical issues to 2nd and 3rd Line Support and third-party vendors where appropriate. Assist with Microsoft Defender, SharePoint and remote support tools such as GoTo Assist to investigate and resolve incidents. Maintain accurate IT asset records, user documentation and technical knowledge articles. Provide support across multiple office locations, with occasional travel between sites. What We're Looking For Previous experience in an IT Service Desk or IT Support role. Excellent customer service and communication skills. A proactive approach with strong problem-solving abilities. Confidence supporting users with varying levels of technical knowledge. Excellent attention to detail and organisational skills. Technical Skills Experience with some or all of the following is desirable: Windows 11 Microsoft 365 Active Directory ITSM tools Microsoft Outlook Microsoft Teams Microsoft Defender SharePoint GoTo Assist iOS (iPhone & iPad) PC hardware and peripheral troubleshooting Working Hours Monday to Friday Shift rota covering 8:00am - 6:00pm Occasional travel to other office locations as requiredIf you're passionate about technology, enjoy helping people and want to develop your career within a supportive IT team, we'd love to hear from you

Apply today and start your journey into cyber security.

Providing day-to-day 1st Line support to internal users. If you are looking for a company that will genuinely invest in your development and support your career progression, then this is the opportunity for you. This role is well suited to someone in the early stages of their IT career, who has a so

Our client based in East Sussex is currently looking for a 1st Line Support Engineer to join the team, you will act as the. Guide users through step-by-step fixes where appropriate. Resolve first-line queries relating to:.

In this customer-focused role, you will provide application and service support for Management Information Systems used by schools and other supported customers, ensuring a high-quality experience from initial contact through to resolution. Key Responsibilities Provide first-line support for custome

Why Join Us? ✅ Competitive salary & benefits: Up to 10% bonus ✅ Generous time off: 25 days holiday ✅ Exclusive discounts: Up to 60% off for you, your partner, and loved ones ✅ Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance ✅ Career development: Fantas

Provides IT support (remote and on-site), troubleshooting, and infrastructure maintenance.

A small number of posts require a Standard or Basic Disclosure check and the majority of all other posts will complete a Criminal Convictions Form. To request an alternative application pack or require further assistance to attend and/or participate in an interview, please contact the HR Recruitment

Any information that is disclosed on a PVG membership or update check, if relevant to the post being applied for, will be discussed with the applicant and investigated prior to any formal offer being made. You must ensure you meet every 'essential' criteria stated on the Person Specification to be c

Support mobility using appropriate equipment (hoists, wheelchairs, walking aids) where trained. Support palliative or end-of-life care sensitively where required. Job Title:Care Home Support Worker.

We are looking for a compassionate, positive and creative individual to join our supportive and dedicated team at our supported living service in Westwood, Leek. Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs.

We offer high-quality, specialist care to some of the most disadvantaged and vulnerable children in society. Every young person in our care is supported by a team of experienced, empathetic staff within warm, welcoming homes. Our approach is built around emotional safety, trust, and consistent daily

We are looking for a motivated, caring Relief Support Worker to provide person-centred support 12 service users with learning disabilities and complex needs in Wythenshawe. This is a fantastic service which enables great outcomes for the people we support. The best thing about working here is the ra

We are looking for enthusiastic and dedicated Recovery Support Workers to become part of our Supported Accommodation services in Atherton. Our staff play a vital role in ensuring that positive mental health and housing related support is delivered to all of our service users in a personalised way. W

Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking for Support Worker to join our Extra Care team at Reddish in Stockport. This is part of our Stockport Extra Care Service, which enables

The Move On & Activities Support Worker for South Manchester mental health services primarily based in our Lone parent service in Wythenshawe, plays a key role in supporting people to move on successfully from supported or temporary accommodation into sustainable, independent housing, while promotin

The Supported Housing Worker / Floating Support Worker will play a crucial role in assisting young people in securing and maintaining safe, stable housing while providing emotional support and guidance. Manchester - community based so the role will involve travel across Manchester and Greater Manche

Responsibilities include building trusting relationships, supporting a range of activities, ensuring physical well-being, and addressing frustrations. We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently receiv

Embracing all aspects of the role, from providing personal care and domestic support to helping individuals access work, education, and social opportunities you will provide valued support via the unique personal skills and interests you bring in order to enrich the lives of those we support. Creati

PMVA certified(BILD aggregated), at least 6 months of UK work experience as mental health support worker, Enhaced DBS(Child & Adult)- registered on update service, valid right to work in UK.

Benefits of working with Creative Support include. We are seeking warm-hearted, adaptable, and driven Extra Care Support Workers to join our brand new Hattersley, Tameside Extra Care Service. Our mission is to enable older adults to enjoy a vibrant and independent lifestyle.

We pride ourselves on delivering compassionate, reliable care while supporting our staff to grow and develop in their careers. We are looking for dedicated and compassionate Health Care Assistants to join our team in the Tameside areas You will support individuals with complex health needs, helping

Requirements: · At least 6 months experience working with children and young people in a support role · Strong understanding of safeguarding and child protection principles · Ability to work flexibly across different settings · Excellent communication and interpersona

This service in Stockton-On-Tees provides consistent, person centred support to individuals with a learning disability and/or mental health support needs. Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are

Are you an experienced Support Worker passionate about making a real difference in the lives of children and young people? Muve Healthcare is looking for caring and resilient Support Workers with experience supporting children with: Mental Health Needs Learning Disabilities * Complex N

Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Implement behaviour support plans and positive behaviour strategies in line with care plans. You will play a vital role in helping young people feel safe, understood, and suppo

The senior leadership team are committed to developing staff to become the best they can be and promote and expect high standards of themselves and their staff throughout school. Academics, a leading education recruitment agency are currently supporting an OFSTED "Good" rated primary schoo

Requirements: · At least 6 months experience working with children and young people in a support role · Strong understanding of safeguarding and child protection principles · Ability to work flexibly across different settings · Excellent communication and interpersona

We are looking for enthusiastic and dedicated Female Recovery Support Workers to become part of our Supported Accommodation services in Tameside. As a Recovery Support Worker, your role may include visiting the people we support in their own home or within other settings and offering them practical

Youth Support Worker - Wiltshire We have an exciting opportunity for a compassionate and dedicated Youth Support Worker to join a specialist school in Wiltshire supporting students aged 5 to 11 with Social, Emotional, and Mental Health (SEMH) needs, many of whom also experience behavioural challeng

Are you looking for a diverse role that is fun, stimulating and rewarding every day? Creative Support is looking for a warm, reliable and proactive Support Worker to join our friendly staff team in Ashton-under-Lyne, Tameside. Here we provide quality care and support to older people with a range of

As a Housing Support Worker, you will play a critical role in supporting individuals affected by trauma and who have experienced homelessness, helping them to develop their skills and independence to move on into long term, stable accommodation. Support individuals within the supported housing servi

The Move On & Activities Support Worker for South Manchester mental health services primarily based in our Lone parent service in Wythenshawe, plays a key role in supporting people to move on successfully from supported or temporary accommodation into sustainable, independent housing, while pro

Strong attention to detail and ability to follow instructions accurately. Conduct quality checks to ensure products meet company standards. Ability to work in a fast-paced environment and handle physical tasks.

Our client is a well-established and growing manufacturing and distribution business based in Leeds. The role will include warehouse duties alongside learning to operate specialist saw machinery used to cut materials to customer specifications. Picking customer orders accurately from warehouse stock

We are looking for enthusiastic and dedicated Female Recovery Support Workers to become part of our Supported Accommodation services in Tameside. As a Recovery Support Worker, your role may include visiting the people we support in their own home or within other settings and offering them practical

You will provide practical, emotional, and personal support to help the individuals we support live fulfilling, independent, and meaningful lives across our Hampshire services. Are you looking for flexible care work that fits around your lifestyle, while still making a genuine difference every day?.

The best thing about working here is the range of activities I get to do, today I am supporting Sam to go to the Zoo. The service supports individuals with learning disabilities and is located in Wythenshawe, Manchester with excellent public transport by bus and tram. We are a passionate, inclusive,

We are looking for a motivated, caring Relief Support Worker to provide person-centred support 12 service users with learning disabilities and complex needs in Wythenshawe. This is a fantastic service which enables great outcomes for the people we support. The best thing about working here is the ra

Provide consistent emotional support and reassurance to children experiencing anxiety, distress, or behavioural challenges. Implement behaviour support plans and positive behaviour strategies in line with care plans. You will play a vital role in helping young people feel safe, understood, and suppo

Your Care are seeking experienced Children's Residential Support workers, to join our amazing team, in and around the Manchester area, this is agency work so of course its excellent rates of pay, free ongoing training, holiday pay, pension and weekly pay. You must have a minimum of 12 months experie

You must be willing to embrace all aspects of the Support Worker role including, but not limited to, providing support with personal care and domestic tasks and supporting individuals to access work, education and social opportunities. You will support individuals with learning disabilities and ment