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  • Reservation Internship
    Reservation Internship
    9 hours ago
    Full-time
    Eixample, Barcelona

    Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. The main responsibilities include: • Customer care through phone and email demands. • Manage individual and group (accommodation) reservations. • Use of reservation programs: Opera (PMS) and Resaweb. • Follow up of any reservation no matter the shop channel making them all feel “spoiled”. • Revise all the reservations on the books to check their validity and details.

    No experience
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  • Customer Service con Alemán
    Customer Service con Alemán
    3 days ago
    €24000 yearly
    Full-time
    Barcelona

    ¿Buscas estabilidad y un entorno internacional donde crecer profesionalmente? Desde Randstad estamos buscando un/a Customer Care con alemán, con energía, compromiso y orientación al cliente para unirse al equipo. Si tienes buen nivel de alemán y te motiva trabajar en proyectos a largo plazo dentro de una estructura sólida, ¡esta oportunidad es para ti! Nuestro cliente Nuestra empresa cliente es un grupo internacional líder en mediación de seguros y servicios financieros, con más de 3.500 millones de euros en primas gestionadas y más de 15 millones de contratos de seguros de vida. Con una trayectoria de más de 30 años en Francia y más de 15 años en el mercado ibérico, cuenta con presencia en varios países europeos como Italia, Alemania, Bélgica y Austria. La compañía ofrece una cobertura paneuropea y una sólida experiencia en toda la cadena de valor del sector asegurador, desde el diseño de productos hasta la gestión de siniestros, destacando por su conocimiento del mercado y su enfoque integral. Tus funciones • Atender llamadas entrantes ofreciendo información, soporte y asesoramiento a clientes., • Gestionar la apertura de nuevos siniestros de forma telefónica., • Apoyar en la organización y gestión de la documentación recibida., • Redactar y enviar comunicaciones a clientes (solicitudes, seguimiento y confirmaciones)., • Colaborar en diferentes tareas administrativas del día a día. Requisitos del puesto Formación: Ciclo Formativo Grado Superior Idiomas: Alemán: C2, Castellano: C1 Conocimientos: alto grado de orientación al cliente y ventas • Alemán nativo/bilingüe ( prueba oral y escrita), • Español/ Inglés avanzado, • Experiencia en atención al cliente y administración, • Buenas habilidades de comunicación Tus beneficios • Contrato indefinido desde inicio, • Calendario de festivos alemanes, • Jornada completa: De lunes a Jueves de 9h a 18h y viernes intensivos de 9 a 14h, • Teletrabajo en modalidad híbrida (pasado período de prueba), • Salario competitivo: 24.000 euros brutos anuales, • Incorporación inmediata ¿por qué con randstad? Randstad, tu mejor elección Trabajar con nosotros es poder elegir entre una amplísima variedad de ofertas de los mejores empleos y en las mejores empresas. Es elegir que te contraten con todas las garantías legales. Es poder firmar el contrato en remoto con todas las garantías y acceder a tu documentación de una manera rápida y sencilla, gracias a nuestra innovadora tecnología. Siempre cerca de ti, realizamos un seguimiento personalizado de tu incorporación para facilitarte la adaptación a tu nuevo puesto de trabajo. Y cómo queremos que sigas creciendo, contaremos contigo para futuras oportunidades de empleo. Elige trabajar con Randstad y te ayudaremos a encontrar ese empleo que mejor se adapta a ti. somos empleo sostenible La ambición de Randstad es ser la compañía de talento más equitativa y especializada del mundo. Ayudamos a las personas y a las organizaciones a desarrollar su verdadero potencial, buscando oportunidades que impulsen la sostenibilidad económica y prioricen el bienestar de las personas y el planeta. empleo inclusivo Nuestra convicción de que todas las personas, independientemente de su procedencia, tienen las mismas oportunidades de éxito se demuestra en nuestros procesos, donde promovemos la equidad laboral a través equipos diversos e inclusivos. compromiso NetZero Reforzamos nuestro compromiso ambiental para lograr la neutralidad de carbono en 2050 a través de la iniciativa Science Based Targets (SBTi).

    Immediate start!
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  • Operations Assistant (Receptionist) - Barcelona Residences
    Operations Assistant (Receptionist) - Barcelona Residences
    18 days ago
    €1800 monthly
    Full-time
    Barcelona

    Join us in delivering a great first living experience to more than 21.000 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21.000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in one of our Residences in Barcelona? We are looking for a dynamic, versatile operations assistant, who is eager to join two of our best student residence with more than 200 rooms combined and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working conditions: • Permanent contract - 40h a week., • Rotating morning or afternoon shifts from Monday to Sunday, with 2 days off per week., • Salary of 1.800€ gross per month, • You will be working in one of our residences in Barcelona (Paseo de Gracia, Collblanc or Diagonal-Besòs. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • Pleasant workplaces in Barcelona with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

    Immediate start!
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  • Ayudante de Camarero/a
    Ayudante de Camarero/a
    27 days ago
    Full-time
    Barri Gotic, Barcelona

    he place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. Main Duties • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members., • Maintain a spotless, pristine work environment, • Provides service to and is accountable for an assigned section., • Develop relationships with members in order to provide personalized service., • Polishing cutlery ensuring they are ready for service., • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc), • Perform opening and closing procedures including but not limited to the set up and break down of stations., • Maintain a spotless and pristine working environment., • Attending regular trainings with front and back of house teams to learn about any menu changes and specials alongside daily tastings., • Wiping down tables after members have left resetting the restaurant so we can welcome reservations and accommodate walk ins., • Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism., • Take action in all matters related to safety, security, satisfaction and wellbeing of employees and members., • Assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality., • Supporting the team with any of their needs on an ad-hoc basis., • Learn the table plan and table numbers of your site. MEASURES OF SUCCESS • Positive feedback from member service surveys., • Mystery guest responses., • Member retention., • Overall financial performance of the house., • Punctuality., • Feedback from management team., • Weekly and monthly knowledge tests What We are looking for... • Passion for Food, drink and hospitality, • Strong attention to details, • Excellent customer service, • Fluent in English or Spanish, • Organised and reliable, • Ability to handle feedback to achieve member satisfaction, • Ability to multitask and work in a fast-paced environment, • Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Staff Room Rates, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    No experience
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  • Barista
    Barista
    1 month ago
    €1100–€1500 monthly
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    ¡Hola, futuro barista de Hagen! ¿Te apasiona el café de especialidad y estás listo para aportar mucha energía a una de nuestras animadas cafeterías de Londres? Estamos creciendo rápidamente y buscamos baristas con talento que se unan a nuestro equipo para servir café de primera calidad con auténtico encanto escandinavo. En Hagen, servimos un café excepcional con estilo escandinavo y la calidez de un barrio. Nos preocupamos profundamente por la calidad, la comunidad y por crear espacios donde tanto los clientes como los miembros del equipo se sientan como en casa. Damos mucha importancia al desarrollo de nuestro personal: tanto si tu objetivo es convertirte en barista sénior como si quieres dar el salto a la gestión, en Hagen hay oportunidades reales de crecer. Tus funciones: Preparar un café excelente de forma constante, en todo momento Ofrecer un servicio al cliente cálido, amable y profesional Mantener la barra limpia, organizada y funcionando sin problemas Apoyar al equipo en la apertura y el cierre, así como en las operaciones diarias Mantener la curiosidad, seguir aprendiendo y ayudar a los demás a hacer lo mismo Lo que obtendrás: 28 días de vacaciones pagadas Plan de pensiones de la empresa Café ilimitado (por supuesto) y descuentos en comida Una trayectoria clara de crecimiento y progresión Un ambiente de equipo solidario, divertido y dinámico Horario de trabajo: Los turnos son de 6:00 a 22:00 La flexibilidad es imprescindible Lo que buscamos: Más de un año de experiencia como barista Pasión por el café de especialidad y la hostelería Capacidad para trabajar en equipo con una actitud positiva y proactiva Disponibilidad para desplazarte o trasladarte a Londres Permiso para trabajar en el España ----------------------------------------------------------------- Hey future Hagen Barista! Are you passionate about specialty coffee and ready to bring great energy to one of our buzzing London espresso bars? We're growing fast and looking for talented baristas to join our team and deliver top-tier coffee with genuine Scandinavian charm. At Hagen, we serve exceptional coffee with Scandi style and neighbourhood warmth. We care deeply about quality, community, and creating spaces where both customers and team members feel at home. We’re big on developing our people — whether you're aiming to become a Senior Barista or step into management, there are real opportunities to grow at Hagen. What You’ll Do: Make beautiful coffee consistently, every time Deliver warm, friendly, and professional customer service Keep your bar clean, organised, and running smoothly Support the team with opening/closing and daily operations Stay curious, keep learning, and help others do the same What You’ll Get: £12.71 / h 28 days paid holiday Company pension Unlimited coffee (obviously) & food discounts Clear path for growth and progression A supportive, fun, and fast-paced team environment Working Hours: Shifts fall between: 6 am– 10pm Flexibility is a must What We’re Looking For: 1+ year of experience as a Barista A passion for speciality coffee and hospitality A great team player with a positive, can-do attitude Able to commute or relocate to London Right to work in the Spain

    Immediate start!
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