Customer care en jobs in Santa Coloma De GramenetCreate job alerts

Actualmente buscamos incorporar un/a Field Sales Representative / Area Sales Manager ( Cataluña y Aragón) para unirse a una compañía internacional líder en soluciones y servicios financieros dirigidos al sector transporte, movilidad profesional y gestión de flotas La empresa opera a nivel europeo y trabaja diariamente con transportistas, operadores logísticos y compañías de flotas, ofreciendo soluciones integrales orientadas a optimizar la operativa, eficiencia y rentabilidad de sus clientes. Su actividad combina tecnología, servicios financieros, soluciones de movilidad y acompañamiento comercial dentro de un sector altamente dinámico y con un fuerte componente relacional. Tu Misión Como Area Sales Manager, serás responsable de gestionar el ciclo comercial completo dentro de tu territorio, desde la identificación de oportunidades hasta la firma de contratos y el posterior desarrollo de las cuentas. Trabajarás principalmente con empresas de transporte y operadores logísticos con flotas medianas y grandes (11 o más vehículos) , convirtiéndote en un/a interlocutor/a de referencia capaz de entender sus retos operativos y aportar soluciones de valor añadido. Tendrás una misión claramente orientada al desarrollo de negocio , impulsando la penetración de mercado en tu zona asignada y contribuyendo directamente al crecimiento de la compañía en una región con un elevado potencial comercial. Tus responsabilidades Desarrollar y ejecutar la estrategia comercial de tu territorio asignado Identificar, prospectar y captar nuevos clientes dentro del sector transporte y logística Generar oportunidades comerciales mediante prospección en frío, networking, referencias e inteligencia de mercado Aprovechar leads, bases de datos y acuerdos comerciales proporcionados por la compañía, complementándolos con generación propia de negocio Gestionar de forma autónoma todo el ciclo de venta : prospección, contacto inicial, detección de necesidades, presentación de soluciones, negociación, cierre y seguimiento Construir relaciones sólidas y duraderas con propietarios de flotas, responsables de operaciones, gerencia y otros tomadores de decisión Actuar como asesor/a de confianza para los clientes, entendiendo sus desafíos operativos y proponiendo soluciones adaptadas a sus necesidades Garantizar un onboarding fluido y una correcta activación de los servicios contratados Impulsar la adopción y utilización de los productos y servicios contratados por parte de los clientes Gestionar y desarrollar la cartera existente, identificando oportunidades de cross-selling, up-selling y crecimiento Mantener actualizado el CRM y realizar seguimiento continuo de la actividad comercial, pipeline y forecasting Analizar tendencias de mercado, detectar oportunidades y monitorizar la actividad de la competencia Colaborar estrechamente con Customer Care, Operaciones y Dirección Comercial para garantizar una excelente experiencia de cliente Lo que buscamos en ti Buscamos una persona con una clara orientación comercial y fuerte mentalidad Hunter , acostumbrada a trabajar sobre el terreno y con capacidad para generar negocio de forma autónoma . Mínimo 3-5 años de experiencia en posiciones comerciales B2B de campo Experiencia gestionando ciclos completos de venta Clara orientación a hunting y desarrollo de negocio Alta autonomía y capacidad de autogestión Perfil resolutivo, dinámico y orientado a resultados Experiencia trabajando con visitas comerciales presenciales y movilidad frecuente Capacidad para construir relaciones comerciales sólidas y de confianza Buenas habilidades de comunicación, negociación e influencia Capacidad para identificar oportunidades comerciales y desarrollar estrategias de penetración de mercado Acostumbrado/a a trabajar con CRM y seguimiento de actividad comercial Carnet de conducir y disponibilidad para desplazamientos dentro de la zona asignada Experiencia en sectores relacionados con: Transporte, Gestión de flotas, Servicios al transportista, Logística, Movilidad profesional, Fuel cards, Peajes, Servicios auxiliares para flotas, Soluciones B2B para empresas de transporte Conocimiento previo del ecosistema de transporte y operadores logísticos Experiencia en venta consultiva y desarrollo de relaciones comerciales a largo plazo Experiencia previa trabajando con clientes medianos y grandes Capacidad para desenvolverse en entornos de alta actividad comercial y crecimiento Qué te ofrecemos Contrato indefinido Compensación fija: hasta 37.500€ brutos/año, según la experiencia y el know-how que traigas contigo Variable anual de hasta el 30% , abonado trimestralmente según resultados comerciales Coche de empresa Seguro médico privado Beneficios de movilidad y combustible Tarjeta corporativa tras el periodo inicial Gastos de desplazamiento, dietas y alojamiento cubiertos por la compañía Posibilidades reales de desarrollo profesional dentro de una organización internacional Incorporación a una compañía internacional sólida y en continuo crecimiento Proyecto estratégico con alto impacto dentro del negocio Amplio nivel de autonomía y capacidad de decisión sobre tu territorio Formación inicial completa y acompañamiento durante el onboarding Nuestro proceso de selección Step 1: Video Entrevista con Recruiter Step 2: Video Entrevista / Entrevista Presencial con Line Manager Step 3: Video Entrevista con Country Manager En Babel Profiles, creemos en el talento sin etiquetas. Esta oferta de empleo está abierta a todas las personas que cumplan con el perfil requerido, garantizando la igualdad de oportunidades independientemente de su género, identidad o procedencia.

Logistic & Supply Chain Specialist Empresa Voilàp Ibérica, S.A. Ubicación Sant Quirze del Vallès - Barcelona Greater Area Rango salarial 29.000,00 - 32.000,00 EUR Perfil del puesto Buscamos un/a Logistic & Supply Chain Specialist con experiencia en la gestión y optimización de procesos logísticos, capaz de coordinar eficazmente las actividades a lo largo de toda la supply chain, desde la recepción de materiales hasta la entrega del producto terminado. La persona será responsable del correcto funcionamiento de los flujos logísticos y contribuirá activamente a la mejora de la eficiencia operativa, la reducción de costes y la optimización continua de los procesos empresariales. Principales responsabilidades • Gestión de los flujos logísticos inbound y outbound., • Planificación y coordinación de transportes y expediciones., • Gestión de la relación con proveedores logísticos, transitarios y transportistas., • Seguimiento, análisis y reporting de KPI logísticos., • Material planning y gestión de aprovisionamientos, tanto internos como externos a la filial, incluidos los productos terminados., • Optimización de los procesos de manipulación y distribución de mercancías., • Coordinación de las actividades de recepción, almacenamiento y picking., • Implementación de iniciativas de mejora continua en el ámbito logístico., • Gestión de los procedimientos y de la documentación relativa a transporte, logística y procesos aduaneros., • Uso de los sistemas de información corporativos, con especial referencia a SAP ERP. Requisitos Experiencia y competencias técnicas • Experiencia mínima de 3 años en roles de Logística, Supply Chain o Warehouse Management., • Experiencia en entornos productivos, manufactureros o de distribución, preferiblemente internacionales., • Buena capacidad de análisis de datos logísticos y seguimiento del rendimiento., • Sólida orientación a la eficiencia operativa y a la mejora continua., • Conocimiento de procesos aduaneros y de la normativa relativa a transporte y logística., • Buen conocimiento de SAP ERP; el conocimiento de CRM se valorará positivamente. Idiomas • Español: lengua materna., • Inglés: buen nivel escrito y hablado., • Italiano y/o portugués: se valorarán positivamente. Competencias transversales • Marcada capacidad de colaboración y trabajo en equipos multidisciplinares., • Elevada flexibilidad y capacidad de adaptación a entornos dinámicos y en evolución., • Mentalidad innovadora y orientada al cambio., • Creatividad para identificar soluciones eficaces y eficientes., • Fuerte orientación a objetivos y pasión por el trabajo., • Excelentes capacidades de resolución de problemas y gestión de incidencias operativas., • Enfoque proactivo hacia la mejora continua., • Buenas capacidades organizativas y de gestión de prioridades., • Orientación a resultados y fuerte sentido de la responsabilidad. Qué ofrecemos La persona se incorporará al equipo de Back Office de Voilàp Ibérica, S.A., filial española del Grupo Voilàp, líder y referente en su sector. El lugar de trabajo será Sant Quirze del Vallès - Barcelona Greater Area. El rango salarial previsto es de 29.000,00 - 32.000,00 EUR. En el puesto, será un punto de referencia para las actividades de su competencia, colaborando diariamente con el equipo para garantizar altos estándares de servicio y una gestión eficiente de todo el proceso logístico y de customer care. La posición prevé una interacción constante con las diferentes funciones de la empresa y ofrece la oportunidad de trabajar en un entorno internacional, dinámico y orientado a la mejora continua. La persona ideal se caracteriza por su precisión, fiabilidad, espíritu de equipo y fuerte orientación a resultados, junto con excelentes capacidades organizativas y relacionales. La incorporación está prevista con contrato de trabajo full-time. Se valorará positivamente la disponibilidad para realizar desplazamientos esporádicos, orientados a favorecer la alineación con el grupo y el contacto directo con los principales interlocutores internos.

Logistic & Supply Chain Specialist Empresa Voilàp Ibérica, S.A. Ubicación Sant Quirze del Vallès - Barcelona Greater Area Rango salarial 29.000,00 - 32.000,00 EUR Perfil del puesto Buscamos un/a Logistic & Supply Chain Specialist con experiencia en la gestión y optimización de procesos logísticos, capaz de coordinar eficazmente las actividades a lo largo de toda la supply chain, desde la recepción de materiales hasta la entrega del producto terminado. La persona será responsable del correcto funcionamiento de los flujos logísticos y contribuirá activamente a la mejora de la eficiencia operativa, la reducción de costes y la optimización continua de los procesos empresariales. Principales responsabilidades • Gestión de los flujos logísticos inbound y outbound., • Planificación y coordinación de transportes y expediciones., • Gestión de la relación con proveedores logísticos, transitarios y transportistas., • Seguimiento, análisis y reporting de KPI logísticos., • Material planning y gestión de aprovisionamientos, tanto internos como externos a la filial, incluidos los productos terminados., • Optimización de los procesos de manipulación y distribución de mercancías., • Coordinación de las actividades de recepción, almacenamiento y picking., • Implementación de iniciativas de mejora continua en el ámbito logístico., • Gestión de los procedimientos y de la documentación relativa a transporte, logística y procesos aduaneros., • Uso de los sistemas de información corporativos, con especial referencia a SAP ERP. Requisitos Experiencia y competencias técnicas • Experiencia mínima de 3 años en roles de Logística, Supply Chain o Warehouse Management., • Experiencia en entornos productivos, manufactureros o de distribución, preferiblemente internacionales., • Buena capacidad de análisis de datos logísticos y seguimiento del rendimiento., • Sólida orientación a la eficiencia operativa y a la mejora continua., • Conocimiento de procesos aduaneros y de la normativa relativa a transporte y logística., • Buen conocimiento de SAP ERP; el conocimiento de CRM se valorará positivamente. Idiomas • Español: lengua materna., • Inglés: buen nivel escrito y hablado., • Italiano y/o portugués: se valorarán positivamente. Competencias transversales • Marcada capacidad de colaboración y trabajo en equipos multidisciplinares., • Elevada flexibilidad y capacidad de adaptación a entornos dinámicos y en evolución., • Mentalidad innovadora y orientada al cambio., • Creatividad para identificar soluciones eficaces y eficientes., • Fuerte orientación a objetivos y pasión por el trabajo., • Excelentes capacidades de resolución de problemas y gestión de incidencias operativas., • Enfoque proactivo hacia la mejora continua., • Buenas capacidades organizativas y de gestión de prioridades., • Orientación a resultados y fuerte sentido de la responsabilidad. Qué ofrecemos La persona se incorporará al equipo de Back Office de Voilàp Ibérica, S.A., filial española del Grupo Voilàp, líder y referente en su sector. El lugar de trabajo será Sant Quirze del Vallès - Barcelona Greater Area. El rango salarial previsto es de 29.000,00 - 32.000,00 EUR. En el puesto, será un punto de referencia para las actividades de su competencia, colaborando diariamente con el equipo para garantizar altos estándares de servicio y una gestión eficiente de todo el proceso logístico y de customer care. La posición prevé una interacción constante con las diferentes funciones de la empresa y ofrece la oportunidad de trabajar en un entorno internacional, dinámico y orientado a la mejora continua. La persona ideal se caracteriza por su precisión, fiabilidad, espíritu de equipo y fuerte orientación a resultados, junto con excelentes capacidades organizativas y relacionales. La incorporación está prevista con contrato de trabajo full-time. Se valorará positivamente la disponibilidad para realizar desplazamientos esporádicos, orientados a favorecer la alineación con el grupo y el contacto directo con los principales interlocutores internos.

Logistic & Supply Chain Specialist Empresa Voilàp Ibérica, S.A. Ubicación Sant Quirze del Vallès - Barcelona Greater Area Rango salarial 29.000, ,00 EUR Recuerde revisar su CV antes de enviar la solicitud. Además, asegúrese de leer todos los requisitos relacionados con este puesto. Perfil del puesto Buscamos un/a Logistic & Supply Chain Specialist con experiencia en la gestión y optimización de procesos logísticos, capaz de coordinar eficazmente las actividades a lo largo de toda la supply chain, desde la recepción de materiales hasta la entrega del producto terminado. La persona será responsable del correcto funcionamiento de los flujos logísticos y contribuirá activamente a la mejora de la eficiencia operativa, la reducción de costes y la optimización continua de los procesos empresariales. Principales responsabilidades • Gestión de los flujos logísticos inbound y outbound., • Planificación y coordinación de transportes y expediciones., • Gestión de la relación con proveedores logísticos, transitarios y transportistas., • Seguimiento, análisis y reporting de KPI logísticos., • Material planning y gestión de aprovisionamientos, tanto internos como externos a la filial, incluidos los productos terminados., • Optimización de los procesos de manipulación y distribución de mercancías., • Coordinación de las actividades de recepción, almacenamiento y picking., • Implementación de iniciativas de mejora continua en el ámbito logístico., • Gestión de los procedimientos y de la documentación relativa a transporte, logística y procesos aduaneros., • Uso de los sistemas de información corporativos, con especial referencia a SAP ERP. Requisitos Experiencia y competencias técnicas • Experiencia mínima de 3 años en roles de Logística, Supply Chain o Warehouse Management., • Experiencia en entornos productivos, manufactureros o de distribución, preferiblemente internacionales., • Buena capacidad de análisis de datos logísticos y seguimiento del rendimiento., • Sólida orientación a la eficiencia operativa y a la mejora continua., • Conocimiento de procesos aduaneros y de la normativa relativa a transporte y logística., • Buen conocimiento de SAP ERP; el conocimiento de CRM se valorará positivamente. Idiomas • Español: lengua materna., • Inglés: buen nivel escrito y hablado., • Italiano y/o portugués: se valorarán positivamente. Competencias transversales • Marcada capacidad de colaboración y trabajo en equipos multidisciplinares., • Elevada flexibilidad y capacidad de adaptación a entornos dinámicos y en evolución., • Mentalidad innovadora y orientada al cambio., • Creatividad para identificar soluciones eficaces y eficientes., • Fuerte orientación a objetivos y pasión por el trabajo., • Excelentes capacidades de resolución de problemas y gestión de incidencias operativas., • Enfoque proactivo hacia la mejora continua., • Buenas capacidades organizativas y de gestión de prioridades., • Orientación a resultados y fuerte sentido de la responsabilidad. Qué ofrecemos La persona se incorporará al equipo de Back Office de Voilàp Ibérica, S.A., filial española del Grupo Voilàp, líder y referente en su sector. El lugar de trabajo será Sant Quirze del Vallès - Barcelona Greater Area. El rango salarial previsto es de 29.000, ,00 EUR. En el puesto, será un punto de referencia para las actividades de su competencia, colaborando diariamente con el equipo para garantizar altos estándares de servicio y una gestión eficiente de todo el proceso logístico y de customer care. La posición prevé una interacción constante con las diferentes funciones de la empresa y ofrece la oportunidad de trabajar en un entorno internacional, dinámico y orientado a la mejora continua. La persona ideal se caracteriza por su precisión, fiabilidad, espíritu de equipo y fuerte orientación a resultados, junto con excelentes capacidades organizativas y relacionales. La incorporación está prevista con contrato de trabajo full-time. xqysrnh Se valorará positivamente la disponibilidad para realizar desplazamientos esporádicos, orientados a favorecer la alineación con el grupo y el contacto directo con los principales interlocutores internos.

About us Leica Geosystems, part of Hexagon, is a world-renowned Swiss precision instrument company with over 200 years of experience in measurement and survey technology. Headquartered in Heerbrugg, Switzerland, Leica Geosystems develops and manufactures products for surveying, geographical measurement, and construction, and is the global market leader for geodetic instruments. Trusted by professionals across engineering, construction, mining, and public safety, Leica Geosystems combines a legacy of Swiss craftsmanship with cutting-edge digital innovation. Hexagon is a global leader in sensors, software, and autonomous solutions with approximately 21,000 employees across 50 countries. Hexagon's Geosystems division provides a comprehensive portfolio of digital solutions that capture, measure, and visualize the physical world, enabling data-driven transformation across industry ecosystems. ¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en "solicitar" para ser considerado. Role & purpose of the position • To provide efficient and courteous customer care to existing and potential customers based in the Nordic Region (Finland/Sweden)., • To provide the required office support for sales and support personnel, • Handling general enquiries from customers, sales Duties & responsibilities • Manage the sales order process through to billing using SAP status reports, ensuring that corporate guidelines on the method of shipment are adhered to., • Ensure that sales orders are processed within agreed deadlines and that customers and the sales team are informed of delivery dates and any subsequent changes., • Liaise with Sales and Technical Support to ensure that all deliveries are carried out in line with customer expectations., • Liaise with Purchasing, Warehouse, Sales and Support to ensure timely dispatch of orders., • Ensure that quotations are raised by the sales team for any order to be processed., • Assist with the prompt resolution of customer queries and credit notes to aid the cash collection process., • Ensure that all Sales Representatives and/or customers receive a confirmation of order and that all details are checked to minimise errors in invoicing., • Assist with customer complaints and warranty issues to ensure customer satisfaction., • Ensure that subscriptions are invoiced timely and efficiently., • Ensure that all issued information, whether written or verbal, is both accurate and authorised., • Ensure that all work is carried out in accordance with the company's quality system., • Maintain a comprehensive filing system in SAP., • Archiving and disposal of aged records in accordance with company policy., • Other duties as may be required by the Team Leader or Operations Manager Education/ Qualifications/ Experience • Ability to build and maintain relationships with key customers., • Experienced in using SD, MM and Supply Chain SAP modules (R/3 or HANA)., • Excellent communication skills, both verbal and written., • Excellent PC skills including MS Office suite., • Confidence to work on own initiative., • Organised and thorough with strong attention to detail., • Ability to work under pressure and meet deadlines., • Adaptable to meet the dynamic and changing needs of the business. Language requirements • Finnish (fluent written and verbal) is a prerequisite., • Swedish (fluent written and verbal) is a strong advantage., • English (fluent written and verbal) is a prerequisite., • Any additional language is a further advantage. Why join us? • Stable employment: permanent contract., • Ticket Restaurants benefit (€2,420 net per year)., • Life insurance paid by the company., • Option to enrol at any time in private medical insurance with Adeslas., • Modern office in Sants, Barcelona, • Friendly and international working environment with a collaborative spirit – our Barcelona office includes employees from 33+ nationalities! xqysrnh, • Remote work policy: €250 gross per year provided to cover internet and home-office expenses., • Hybrid teleworking model, • Flexible benefits programme

Join Impress – Europe's Leading Health-Tech Innovator! Cualquier información adicional que necesite para este trabajo se encuentra en el texto a continuación. Asegúrese de leerla detenidamente y luego envíe su solicitud. We are the largest chain of orthodontic clinics with fully digital processes in Europe. We have revolutionised the invisible orthodontic sector with the best team of professionals specialised in making people smile and using the latest technology for the diagnosis, treatment, and follow-up of all cases. Job Overview We're seeking a dynamic and results-oriented Care Operations Professional with Dutch who will be an important part of a hard-working, fast-growing team. This is your opportunity to experience a #1 health-tech scale-up where both your work and your results are highly tangible and matter to the business. Location This position is based 100% on-site at our headquarters in Barcelona (Spain). What You'll Do • Lead and coach a team of Patient Care Specialists., • Monitor and improve team performance through KPIs and feedback sessions., • Ensure high-quality patient interactions across multiple communication channels., • Optimize workflows and processes to enhance efficiency., • Handle escalations and provide solutions for complex patient cases., • Collaborate with other departments (Sales, Operations, Clinical teams, Logistics) to ensure seamless patient care., • Create up to date training materials with clear processes and procedures., • Measure customer satisfaction and design improvement mechanisms as required. Always ensure world-class NPS., • Ensure call, chats, emails volume forecasts and planning requirements are built to manage peak volume periods to ensure delivery of all KPIs., • Analyze statistical service data with QA to review metrics and quality results, establish goals/targets, and focus on areas of opportunity and development., • Handle escalations of customers and patients., • Supervise that the standard of patient care department is delivered and maintained in all aspects of the Customer/Patient Care Service function, including (but not limited to): inbound and and outbound call management, complaints, appeals, grievances processes, etc., • Self-motivation and a hunger for success. Never accept results lower than "Impressive"., • Lead by example and never stop improving. What You'll Bring • +4 years of experience in a similar position within Customer Service working in an international environment., • Must-have: Native level of Dutch and full professional level of English, • You are recognized for your team spirit, your interpersonal and writing skills, • A proactive attitude and inclusive behaviour. What we offer: • Internacional team! You will work with people from all over the world, at our Barcelona headquarters in the Eixample district., • Fixed compensation range: €24., • Variable based on KPI achievement: €5.000, • Working hours: 40h/week, 09:00 to 18:00., • Work days: Monday to Saturday (one Saturday/month), • Teeth aligner and whitening benefits., • Real growth opportunities., • We are an inclusive company., • Fresh fruit & coffee every morning. At Impress we cultivate a culture of inclusion and diversity. We celebrate our employees' individual strengths, views, and experiences and we encourage all candidates to apply, without regard to race, color, religion, gender identity, sexual orientation, age, national origin, disability, or any other factor. xqysrnh Our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better results.

We are seeking a hands‑on, strategic Senior Product Manager – Ops Automation & Enablement (OAE) with a passion for building the intelligence and systems behind world‑class banking operations. This is a true builder’s role: you will lead the strategy, design, delivery, and enterprise‑scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control‑intensive Banking Operations are executed. You will work cross‑functionally with product managers, engineers, data scientists, and operational leaders to ensure N26 can scale aggressively across markets and product offerings without proportional headcount growth—all while maintaining the strict regulatory and quality standards our customers expect. • Architect AI Workflows: Design, deploy, and govern E2E, multi‑step Agentic AI solutions and automations that target high‑volume processes, cross‑team friction, and manual back‑office tasks., • AI Champion: Act as the primary AI Champion for Banking Operations: translating complex ML/AI concepts into practical, working systems rather than just talking about them., • Change Management & Value Realization: Identify structural and behavioral barriers to adoption; design frameworks that embed new AI capabilities into day‑to‑day operations and team decision‑making., • Process Mining Re‑Engineering: Lead structured process capture, process mining, and workflow mapping. Evaluate opportunities to completely redesign end‑to‑end workflows rather than merely automating existing inefficiencies., • Core CRM & Platform Integration: Partner with Conversational Banking and Platform owners to optimize Salesforce (our core case‑management backbone) and integrate AI agents with our central architecture and AWS infrastructure., • Operational Efficiency & ROI: Define and track clear metrics for every initiative (FTE impact, handling times, error rates, cost‑per‑unit, and time saved) to ensure high business value and ROI., • Bridge Tech & Operations: Work directly with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into clear product specs, PRDs, and prompt configurations., • Regulatory Excellence: Collaborate with Data Protection, Legal, and Compliance teams to build resilient workflows that comply strictly with GDPR, the EU AI Act, and internal governance standards., • Operational Readiness: Own product readiness for launches: ensuring changes in one pod do not disrupt downstream processes, control environments, or customer outcomes., • Product Management Experience: 5+ years in Product Management, Process Engineering, or Operational Transformation, ideally in a fast‑moving tech, digital, or fintech environment., • AI & Automation Track Record: Demonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 (or significantly scaling them) with measurable, quantified operational savings., • Hands‑On & Technical Curiosity: Comfortable working with APIs, prompt engineering, agentic frameworks, and orchestration tools. You are hands‑on enough to build/configure the first version yourself, but strategic enough to design the long‑term vision., • Process Improvement Mindset: Proven expertise in workflow mapping, failure demand analysis, and structured waste‑reduction methodologies (Lean, Six Sigma, or equivalent)., • Regulated Environment Experience: Background in banking or fintech, navigating compliance, legal, and risk sign‑offs in a control‑heavy environment., • Analytical & Data‑Driven: Proficient in using data to model impact before building and measure results after (Power BI, SQL, or similar)., • Stakeholder Management: Exceptional communication skills with a track record of presenting complex trade‑offs to senior leadership (EXCO/SteerCo) and influencing cross‑functional teams without direct authority., • Structured by default: You write things down, build systems, and actively retire processes that no longer serve the organization., • AI‑First Instinct: You inherently see how agents can augment human teams and make work faster, smarter, and cleaner., • Pragmatic & Outcome‑Focused: You care deeply about results, operational quality, and scalable growth, not just deploying shiny tools., • Accelerate your career growth by joining one of Europe’s most talked about disruptors., • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation., • Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in‑office presence., • As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members., • Additional day of annual leave for each year of service., • A high degree of autonomy and access to cutting‑edge technologies – all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses., • A relocation package with visa support for those who need it. At N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages. We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you! Discover more about Diversity & Inclusion at N26: https://n26.com/en-eu/diversity-and-inclusion #J-18808-Ljbffr

Sales Manager- Personal Care Must be based in: Spain Remote with Regional Travel Haga clic en "Solicitar" a continuación para enviar su candidatura. Asegúrese de que su CV está actualizado y de que ha leído primero las especificaciones del puesto. This position will be responsible for driving revenue growth, expanding market presence, and developing strong customer relationships within the assigned region. This is a strategic and hands-on sales leadership role, ideal for someone with a proven track record in personal care actives and specialty ingredients, who thrives on building partnerships and uncovering new opportunities. Key Responsibilities • Drive revenue growth for Personal Care Actives and related ingredients across assigned territories., • Identify, qualify, and secure new business with formulators, contract manufacturers, and brand owners., • Expand business opportunities and share of wallet with existing GPI/RNL customers., • Provide market intelligence and insights on emerging trends, technologies, and competitor activity., • Support the introduction of new products and active ingredients into the portfolio., • Collaborate with internal teams on sales strategy, marketing campaigns, and technical presentations., • Represent GPI at industry events, trade shows, and conferences., • Maintain detailed customer records and report on progress, forecasts, and key performance indicators. Requirements • Minimum 1-3 years of experience in Personal Care Actives or related specialty ingredients within Europe., • Strong network of relationships with formulators, manufacturers, and brand owners., • Proven success in business development, sales strategy, and revenue generation., • Bachelor's degree in science, Chemistry, Business, or related discipline (required)., • Willingness to travel frequently throughout the territory (25%)., • Excellent communication, negotiation, and presentation skills., • Strategic thinker with an entrepreneurial mindset and the ability to work independently. Why Join Us • Lead commercial growth in a dynamic and fast-evolving market segment., • Represent a portfolio of high-performance, science-backed ingredients., • Collaborate with a passionate, global team driving innovation in personal care. xqysrnh, • Competitive compensation, travel opportunities, and strong career development potential.

Jobtailor is seeking a customer support professional in Barcelona, Spain to respond to inquiries via email and phone, troubleshoot issues, and document interactions. You will own incoming requests, create internal tickets, and track incidents to resolution for European customers.Fluency in English and French is required, with finance/accounting knowledge considered a strong plus. The role emphasizes a structured, detail-oriented approach and the ability to handle high volumes of inquiries and#J-18808-Ljbffr

Location: BarcelonaLanguages: Dutch + English (mandatory)Salary: 19,494 yearly gross + up to 3,000 yearly gross bonus + private medical insuranceAbout the RoleThis on-site Dutch-speaking Customer Service position offers the opportunity to represent a leading high-tech environment while living and working in the vibrant city of Barcelona. The role is ideal for individuals who enjoy helping users, solving problems, and working in a fast-paced, multicultural service environment. You will be part of a dynamic support team where you can build your career, receive continuous coaching, and develop essential skills within customer experience.What You Will Do- Assist Dutch-speaking users with product questions, troubleshooting needs, and general support requests- Deliver accurate information and empathetic customer care through phone, email, and chat- Follow established service procedures while also showing initiative in providing solutions- Record and update all interactions in the internal system- Identify recurring issues and elevate when needed- Work collaboratively with your team to meet service goals- Participate in coaching sessions and skill-building workshopsRequired Skills & Profile- Fluent Dutch and confident English- Strong communication and problem-solving abilities- Ability to work on-site in Barcelona- Customer-oriented mindset and patience- Adaptability in a high-volume support environment- Basic computer and typing skills- Eligibility to work in the EUWork Conditions- On-site in Barcelona- 39h/week, Monday to Friday, 9:0018:00Relocation Support (for candidates moving to Portugal)- Free flight ticket- Airport pick‑up on arrival- Accommodation provided- Assistance with all documentation (AFM, AMKA, bank account)- Continuous relocation supportBenefits- Private health insurance from day one- Paid training and ongoing coaching- Internal mobility and long-term career opportunities- Discounts on gyms, restaurants, shops, and local services- Multicultural and international working environment- Wellness and engagement activitiesDUTCHOver de FunctieIn deze on‑site functie in Barcelona sta je dagelijks in contact met Nederlandstalige gebruikers die ondersteuning zoeken bij een modern en technologisch product. Je biedt hulp bij vragen, geeft technische uitleg en zorgt voor een klantgerichte afhandeling. Deze rol is perfect voor kandidaten die willen groeien binnen klantenservice, energie halen uit probleemoplossing en graag werken in een internationale werkomgeving.Je Dagelijkse Taken- Ondersteunen van Nederlandstalige klanten via telefoon, e-mail en chat- Beantwoorden van vragen over functies, instellingen en productgebruik- Registreer iedere klantinteractie zorgvuldig in het systeem- Identificeren van veelvoorkomende vragen en indien nodig escaleren- Meewerken aan het behalen van servicetargets- Deelnemen aan trainingen, coaching en ontwikkelingsprogrammasJouw Profiel- Vloeiend Nederlands, goede beheersing van Engels- Ervaring met klantenservice is een plus, maar niet verplicht- Bereidheid om op locatie in Barcelona te werken- Empathisch, geduldig en oplossingsgericht- Je voelt je comfortabel in een hoog tempo met veel interactie- Basis pc‑vaardigheden- EU‑burgerschap of volledige EU‑werktoestemmingWerkomstandigheden- Op locatie in Barcelona- 39 uur per week, maandag t/m vrijdag, 09:0018:00Relocatievoordelen (voor kandidaten die naar Portugal verhuizen)- Gratis vliegticket- Ophalen van de luchthaven- Georganiseerde accommodatie- Ondersteuning bij AFM, AMKA en bankrekening- Extra begeleiding voor soepel vestigenVoordelen- Privé zorgverzekering vanaf dag één- Betaalde training en voortdurende coaching- Kansen voor doorgroei en interne mobiliteit- Kortingen in winkels, restaurants, sportscholen en diensten- Internationale werkomgeving met veel cultuuruitwisseling- Wellnessactiviteiten en teamprogrammas#J-18808-Ljbffr

About the opportunityWe are seeking a hands‑on, strategic Senior Product Manager – Ops Automation & Enablement (OAE) with a passion for building the intelligence and systems behind world‑class banking operations.This is a true builder’s role: you will lead the strategy, design, delivery, and enterprise‑scale adoption of Agentic AI, hyperautomation, process mining, and internal tooling to reshape how complex, control‑intensive Banking Operations are executed.You will work cross‑functionally with product managers, engineers, data scientists, and operational leaders to ensure N26 can scale aggressively across markets and product offerings without proportional headcount growth—all while maintaining the strict regulatory and quality standards our customers expect.In this role, you will:Lead Enterprise Transformation & Agentic AI Adoption- Architect AI Workflows: Design, deploy, and govern E2E, multi‑step Agentic AI solutions and automations that target high‑volume processes, cross‑team friction, and manual back‑office tasks.- AI Champion: Act as the primary AI Champion for Banking Operations: translating complex ML/AI concepts into practical, working systems rather than just talking about them.- Change Management & Value Realization: Identify structural and behavioral barriers to adoption; design frameworks that embed new AI capabilities into day‑to‑day operations and team decision‑making.End‑to‑End Operating Model & Process Intelligence- Process Mining Re‑Engineering: Lead structured process capture, process mining, and workflow mapping. Evaluate opportunities to completely redesign end‑to‑end workflows rather than merely automating existing inefficiencies.- Core CRM & Platform Integration: Partner with Conversational Banking and Platform owners to optimize Salesforce (our core case‑management backbone) and integrate AI agents with our central architecture and AWS infrastructure.- Operational Efficiency & ROI: Define and track clear metrics for every initiative (FTE impact, handling times, error rates, cost‑per‑unit, and time saved) to ensure high business value and ROI.Execution, Governance & Cross‑Functional Alignment- Bridge Tech & Operations: Work directly with Banking Ops leads, Data Science, AI Enablement, and Engineering to turn operational pain points into clear product specs, PRDs, and prompt configurations.- Regulatory Excellence: Collaborate with Data Protection, Legal, and Compliance teams to build resilient workflows that comply strictly with GDPR, the EU AI Act, and internal governance standards.- Operational Readiness: Own product readiness for launches: ensuring changes in one pod do not disrupt downstream processes, control environments, or customer outcomes.What you need to be successful- Product Management Experience: 5+ years in Product Management, Process Engineering, or Operational Transformation, ideally in a fast‑moving tech, digital, or fintech environment.- AI & Automation Track Record: Demonstrated experience taking ML, RPA, or Agentic AI products from 0 to 1 (or significantly scaling them) with measurable, quantified operational savings.- Hands‑On & Technical Curiosity: Comfortable working with APIs, prompt engineering, agentic frameworks, and orchestration tools. You are hands‑on enough to build/configure the first version yourself, but strategic enough to design the long‑term vision.- Process Improvement Mindset: Proven expertise in workflow mapping, failure demand analysis, and structured waste‑reduction methodologies (Lean, Six Sigma, or equivalent).- Regulated Environment Experience: Background in banking or fintech, navigating compliance, legal, and risk sign‑offs in a control‑heavy environment.- Analytical & Data‑Driven: Proficient in using data to model impact before building and measure results after (Power BI, SQL, or similar).- Stakeholder Management: Exceptional communication skills with a track record of presenting complex trade‑offs to senior leadership (EXCO/SteerCo) and influencing cross‑functional teams without direct authority.About You- Structured by default: You write things down, build systems, and actively retire processes that no longer serve the organization.- AI‑First Instinct: You inherently see how agents can augment human teams and make work faster, smarter, and cleaner.- Pragmatic & Outcome‑Focused: You care deeply about results, operational quality, and scalable growth, not just deploying shiny tools.What’s in it for you- Accelerate your career growth by joining one of Europe’s most talked about disruptors.- Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation.- Come together with your team in the office for a dedicated day of teamwork each week, plus another day of your choice, and enjoy the flexibility of remote work the rest of the time. Some roles may require additional in‑office presence.- As an N26 employee you will have access to a Premium subscription on your personal N26 bank account. As well as subscriptions for friends and family members.- Additional day of annual leave for each year of service.- A high degree of autonomy and access to cutting‑edge technologies – all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses.- A relocation package with visa support for those who need it.Equal opportunities for allAt N26, we believe our strength lies in our people and the varied perspectives they bring. We strive to build diverse teams that drive innovation and business success. We actively seek talent from all backgrounds and welcome applications from all genders, cultures, sexual orientations, abilities, neurodiversities, and ages.We are committed to providing an excellent and accessible candidate experience. If you require any accommodations to make this process work for you, please let us know. We’re here to support you!Discover more about Diversity & Inclusion at N26: https://n26.Com/en-eu/diversity-and-inclusionDo you see yourself thriving in this role? We’d love to see your application even if you don’t meet 100% of the criteria. You may just be the right fit for this or other roles!#J-18808-Ljbffr

YfirlitÞessi staða sem þjónustufulltrúi krefst reiprennandi íslensku, góðrar samskiptafærni og hæfni til að leysa mál á faglegan og skilvirkan hátt. Vinnufyrirkomulagið er að mestu leyti fjarvinna, með föstum vinnutíma, þjálfun frá fyrsta degi og alþjóðlegu starfsumhverfi. Engin sérstök menntun er nauðsynleg, en reynsla í þjónustu, ferðaþjónustu eða bókunarkerfum er kostur.Lýsing á starfiÍ þessu hlutverki munt þú aðstoða viðskiptavini sem leita upplýsinga, óska eftir breytingum á bókunum eða þurfa lausn á vandamálum sem tengjast ferðaþjónustu. Þú munt svara símtölum, netspjalli og tölvupósti á íslensku, skrá atvik, fylgja verklagsreglum og veita nákvæmar upplýsingar á kurteislegan og skýran hátt.Þú munt hjálpa viðskiptavinum að finna réttar lausnir, stýra væntingum og sjá til þess að hver fyrirspurn sé afgreidd á skilvirkan og jákvæðan hátt. Mikilvægt er að geta unnið undir álagi, haft góða samskiptahæfni og sýnt þolinmæði og fagmennsku í samskiptum við fjölbreyttan hóp viðskiptavina.Starfsumhverfið er fjölmenningarlegt og býður upp á fræðslu, stuðning og tækifæri til áframhaldandi starfsþróunar. Þjálfun er greidd og miðar að því að gera þig fullkomlega tilbúinn í öll ferli, kerfi og aðstæður sem kunna að koma upp.FlutningsaðstoðFólk sem flytur erlendis frá fær endurgreidda flugmiða, móttöku á flugvelli, húsnæði eða ráðgjöf um húsnæðismál, aðstoð við pappírsvinnu og viðbótarstuðning.FríðindiEinkasjúkratrygging frá fyrsta degiGreidd þjálfun og fræðslaStarfsframa og hreyfanleiki innan fyrirtækisinsAfslættir á líkamsrækt, veitingastöðum og verslunumFjölþjóðlegtvinnuumhverfiHeilsuefling og starfsmannaviðburðirEnglish VersionSummaryThis Icelandic-speaking Customer Service Representative role offers remote work, structured hours, full paid training and an international work environment. Fluency in Icelandic is required along with strong communication skills and the ability to handle customer inquiries with professionalism. Experience in travel booking or customer care is helpful but not essential.Job DescriptionYou will assist customers with booking-related requests, provide accurate information, resolve issues, and ensure a smooth support experience. Daily communication will take place via phone, email, and chat, and you will follow established processes to record case details and provide high-quality service.Your responsibilities include identifying customer needs, offering solutions, guiding users through travel policies, and ensuring timely resolution. You will maintain a calm and supportive tone, even under pressure, and work effectively with teammates across a multicultural environment.Training is provided to help you master support tools, communication techniques, and platform-specific knowledge. This role suits individuals who enjoy helping others, solving problems and maintaining a positive attitude in fast-paced situations.Relocation SupportIncludes flight reimbursement, airport pickup, accommodation or free housing consultation, assistance with legal documentation and additional guidance throughout relocation.BenefitsPrivate health insurance from day onePaid training and continuous coachingCareer development opportunitiesDiscount programs for gyms, restaurants and shopsInternational team environmentWellness and engagement activities#J-18808-Ljbffr

Buscamos un/a Connectivity Expert para incorporarse al equipo Smart Machines, responsable de la experiencia digital y de conectividad de las máquinas de café conectadas de Nespresso. La posición está orientada a perfiles técnicos con experiencia en conectividad, dispositivos IoT y soporte operativo de productos conectados, trabajando de forma transversal con equipos de desarrollo, calidad, mercados y soporte postventa. La persona seleccionada participará en la gestión y resolución de incidencias de conectividad, despliegue de nuevas funcionalidades y versiones firmware, validación técnica, documentación y mejora continua de productos conectados en entornos internacionales. • Analizar y resolver incidencias relacionadas con onboarding, pairing y comunicación de dispositivos conectados., • Investigar incidencias técnicas reportadas por equipos de soporte, customer care y mercados., • Actuar como referente técnico en problemas de conectividad en producción., • Soporte en despliegues de nuevas versiones de aplicaciones móviles, firmware y funcionalidades de conectividad., • Gestión de tickets, consultas técnicas y escalados de mercados internacionales., • Seguimiento y soporte técnico a equipos locales., • Elaboración y mantenimiento de guías técnicas y troubleshooting., • Actualización de contenido técnico para herramientas de soporte y chatbot IA., • Generación de documentación funcional y técnica para equipos internos., • Colaborar con equipos de desarrollo mobile y firmware en incidencias y mejoras de conectividad., • Participar en revisiones de soluciones técnicas y nuevos casos de uso., • Soporte al Business Analyst en definición y documentación de requisitos., • Participar en definición de estrategias de testing de conectividad., • Ejecución y soporte de pruebas funcionales y de aceptación., • Validación de funcionalidades relacionadas con dispositivos conectados., • Soporte en validación de KPIs y métricas de conectividad., • Colaboración con equipos de datos en dashboards y monitorización., • Detección proactiva de anomalías y tendencias., • Experiencia mínima de 4 años en entornos técnicos relacionados con conectividad, IoT o infraestructuras., • Conocimientos sólidos en:, • Bluetooth, • Wi‑Fi, • Cellular IoT, • MQTT, • FOTA / OTA, • Experiencia trabajando con dispositivos conectados y resolución de incidencias técnicas., • Capacidad de análisis y troubleshooting en entornos distribuidos., • Buen nivel de inglés y habilidades de comunicación técnica., • AWS y plataformas cloud de conectividad., • Edge Computing y Edge AI., • Redes Mesh y protocolos de comunicación., • Chatbots y tecnologías IA conversacionales., • Plataformas de monitorización y reporting., • Experiencia con equipos de calidad, soporte o postventa., • Contrato indefinido con estabilidad y desarrollo profesional a largo plazo., • Incorporación a Métrica Consulting, compañía especializada en consultoría tecnológica y proyectos IT de alto nivel., • Participación en proyectos internacionales e innovadores dentro del ámbito IoT, conectividad y dispositivos inteligentes., • Modalidad híbrida en Barcelona con flexibilidad laboral., • Acceso a tecnologías punteras relacionadas con cloud, conectividad, automatización y plataformas IoT., • Entorno colaborativo y dinámico, trabajando junto a equipos multidisciplinares y clientes líderes del sector., • Plan de crecimiento profesional y acompañamiento continuo., • Formación y aprendizaje constante en tecnologías emergentes y metodologías ágiles., • Excelente ambiente de trabajo orientado a la innovación, la calidad y la mejora continua. #J-18808-Ljbffr

Job title: Commercial Project Manager Dietary Supplements EMEA (HNC)Location: Copenhagen, Denmark / Sofia, Bulgaria / Barcelona, Spain.Introduction A brand owner has an idea. The terms get agreed, and then nothing happens, unless someone makes it happen. That is you, the Commercial Project Manager, holding customer, project manager, formulation, regulatory and supply together until the product hits the shelf (and a happy customer).In this role, you will help bring dietary supplement solutions to market within our Health, Nutrition & Care (HNC) business, playing a key role in turning commercial opportunities into successful product launches. Your key responsibilitiesOwn the commercial outcome. Once a brief, price, timeline and volume are agreed, the opportunity is yours to convert through to first commercial shipment.Take the customer relationship over from the Business Development Manager and represent dsm-firmenich in every conversation that follows.Hold both sides together when things move. Customers change their minds, teams hit constraints, questions surface late. You re-set expectations in both directions and keep the opportunity standing.Mobilise the technical, quality, formulation, regulatory and supply people you need, without line authority over any of them, and keep every live opportunity current in CRM and ERP.Lead the improvements you can see. You sit where customer expectation meets our process, so you meet the friction first and you are expected to fix & improve it, not report it.Sharpen what we offer. You learn what customers actually need on the way to launch, so you shape where our value proposition, our next innovations and services should go.We offerUnique career paths across health, nutrition and beauty - explore what drives you and get the support to make it happen.A chance to impact millions of consumers every day – sustainability embedded in all we do.A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next.Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership.A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on.A community where your voice matters – it is essential to serve our customers well. You bringMinimum 5 years of experience owning projects or accounts in supplements, nutrition, food or pharma, ideally alongside brand owners, tollers or CDMOs. A degree in life sciences, food science, pharmacy or a related field is preferred.You have taken at least two products all the way to market, and at least one of them changed shape along the way.A strong sense of accountability. You take initiative, speak up, and see things through. You are responsible and focus on what matters.Curiosity and an open mind, because you believe progress starts with asking, “Is there a better way?”A collaborative spirit. You are at your best when working across teams, functions and countries.An AI driven way of working. You already use AI to work faster and sharper, and you look for where it can lift the whole team.About dsm-firmenichAt dsm-firmenich, we don’t just meet expectations – we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions – every single day. Whether it’s fragrance that helps you focus, alternative meat that’s better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere.And while you’re making a difference, we’ll make sure you’re growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They’re essential to our future. Because real progress only happens when we go beyond, together.Application processInterested in this position? Please apply on-line by uploading your resume in English via our career portal. Due to data privacy reasons, we do not handle any applications sent by email. Please be so kind to use the link provided https://careers.Dsm-firmenich.Com/en/careers.Html.Pre-employment screenings are part of our recruitment process. You will be informed during the process what is expected of you.Inclusion, belonging and equal opportunity statementAt dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong.We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve.We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you.And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work.Agency statementWe’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.

This year marks 10 years since we launched the idea that simplifying our customers' lives is possible by offering an innovative solution that allows them to easily subscribe to, manage, and switch all types of contracts through a unique and intuitive platform. In that time, we have supported more than 2 millions customers in France, Spain, and Italy, while investing in new verticals and positioning ourselves as a highly efficient, innovative, and competitive scale‑up in a rapidly growing market. With over 900 employees across 3 locations, we are solidifying our position as a market leader in Europe. We are always on the lookout for talent ready to join a dedicated and motivated team driven by a meaningful project. Working with us means embracing a culture of excellence, innovation, and real impact. As a Junior Data Engineer you will be the guardian of data quality and lineage. You’ll be assigned to a squad where the complexity of data flows is high. You won't just move data; you will design the logic that ensures our BigQuery data lake remains a "Single Source of Truth". • Advanced ETL/ELT: Design and implement data processing flows using Python and Airflow., • Data Lineage: Help develop tools that track data from source to destination, ensuring transparency for all users., • Reporting & Quality: Perform daily reporting on the health of customer and internal data flows., • Custom Tooling: Build internal Data Engineering tools to replace manual tasks—no SaaS "black boxes" here., • Engineering school background in Software Development., • Tech: Mastery of Python (OOP) and strong SQL (BigQuery is a plus)., • The Edge: You love designing complex systems and have a high attention to detail regarding data integrity. Thrive in an international and inclusive environment: everyone has a place at papernest. With over 46 different nationalities, it’s not uncommon here to start a sentence in English and finish it en français or en español. Compensation : a plan for Subscription Warrants for Company Creators (BSPCE) in accordance with company regulations, as well as a Pluxee card to manage your tax level through a voluntary compensation system across different services (transportation, dining, and childcare). Benefits : as a home insurance provider and a supplier of green electricity and gas, we offer attractive deals to our employees. After all, there’s no reason why things should only be simpler for our customers! 🩺 Health : medical insurance through Alan or Sanitas to manage your healthcare expenses in an ultra‑simple, paperless way, with up to 50% coverage by papernest (after 6 months in the company). ️ Meals & partnerships : a healthy breakfast offered every Tuesday, as well as partnerships with various services in Barcelona (restaurants, sports, leisure, and care centers). Training : the development of our employees is essential. You will have access to ongoing training tailored to your goals, whether it involves technical, language, or managerial skills. Career Development : numerous opportunities are available for you to grow, whether by deepening your expertise or exploring new paths. We support you in your professional ambitions. ✨ Remote Work : enjoy 2 days of remote work per week to optimise your focus and efficiency. • 1st call with Talent Acquisition, • Interview with a team member, • Technical Case, • Interview with Alex - Head of Data Engineering Interested in this challenge? 🙂 Don’t hesitate any longer—we look forward to meeting you! Regardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs. We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success. Not Applicable Full‑time Information Technology Technology, Information and Internet #J-18808-Ljbffr

Since 2015, papernest has been transforming the way people manage their contracts, making subscription, management, and switching simple through one smart, intuitive platform.We have supported more than 2 million customers across France, Spain, and Italy. Along the way, we have continued to invest in new verticals, establishing papernest as a high-performing, innovative, and competitive scale-up in a fast-growing market.With over 900 employees, we are strengthening our position as a European market leader.As a job title, you lead and develop the Customer Experience team to deliver premium service in line with Papernest’s standards, values, and CX strategy. You will ensure operational excellence, drive performance improvements, and support team leaders in creating a consistently outstanding customer journey.Key responsibilitiesCustomer Experience:- CX transformation: Implement the CX roadmap at team level by translating business strategy into clear KPIs and action plans.- Customer Feedback analysis: Analyse customer feedback and survey data to identify trends and opportunities for service improvement.- Issue resolution: Act as a point of escalation for complex customer issues, ensuring quick and effective resolution.Quality Assurance:- Quality monitoring: Perform and evaluate customer interactions using the quality form, ensuring adherence to Papernest’s service standards and achievement of KPIs.- Analysis & Insights: Analyse quality results, identify trends, and surface opportunities for improvement in customer interactions and processes.- Collaboration with Enablement: Partner with Quality, Training and CX team to translate insights into training, coaching, and process enhancements that elevate service quality and customer satisfaction.Performance Metrics Analysis:- Performance Monitoring: Track and report on team-level KPIs to ensure service standards and business objectives are consistently met.- Action: Partner with Team Leaders to implement targeted action plans that drive measurable improvements in service quality and efficiency.Operational excellence:- Workflow optimisation: Continuously assess and optimise customer service workflows to enhance efficiency and quality of service.- Technology: Identify and implement technology improvements to streamline customer care processes.- Operational Engagement: Hands-on approach, readily engaging in direct customer interactions and operational tasks if required.- SOPs and templates: Ensure teams maintain up-to-date operational resources (e.G., Notion pages, dashboards, policies) to provide accurate, accessible tools for efficient customer service.Team Leadership :- Lead the leaders: coach Team Leaders & Senior Experts, facilitate best practices and upskill- Team Schedule: Monitor and optimise shift schedules in order to guarantee coverage and quality of service.- Recruitment and training: Execute talent strategy: hiring, succession planning, leadership pipeline- Performance reviews: Conduct weekly meetings with team leaders to review performance, set goals and provide feedback.- Payplan Management: Management of the payplan for team members.Culture & Recognition:- Lead cultural change towards customer‑centricity; shape the internal branding of CX team (reactive to proactive)- Drive incentive and recognition frameworks to reinforce excellence and high‑performance habits.Stakeholder Communication:- Cross-department collaboration: Work closely with other departments like production, papernest providers, sales ops etc, to ensure a seamless customer experience.- Regular reporting & deck creation: Prepare and present regular reports and/or decks to senior management, highlighting performance metrics, challenges and achievements.Requirements- Proven experience of at least 3/4 years in a customer care management role, with a track record of creating and implementing premium customer care initiatives.- Excellent communication and interpersonal skills in both French and Spanish, English will be a strong advantage.- Strong leadership and team management abilities, with a focus on fostering a culture of premium customer care within the team- Ability to analyse data and extract actionable insights to drive premium customer care strategies.- Exceptional problem solving and ability to handle difficult situations while maintaining a focus on providing premium customer care service.- Knowledge of customer service software and CRM systems- Hands on approach for a deep understanding of day-to-day customer dynamicsWhat we offer:Thrive in an international and inclusive environment: everyone has a place at papernest. With over 46 different nationalities, it’s not uncommon here to start a sentence in English and finish it en français or en español ¡- Compensation: a plan for Subscription Warrants for Company Creators (BSPCE) in accordance with company regulations, as well as a Pluxee card to manage your tax level through a voluntary compensation system across different services (transportation, dining, and childcare).- Benefits: as a home insurance provider and a supplier of green electricity and gas, we offer attractive deals to our employees. After all, there’s no reason why things should only be simpler for our customers!- Health: medical insurance through Alan or Sanitas to manage your healthcare expenses in an ultra-simple, paperless way, with up to 50% coverage by papernest (after 6 months in the company).- Meals & partnerships: a healthy breakfast offered every Friday, as well as partnerships with various services in Barcelona (restaurants, sports, leisure, and care centers).- Training: the development of our employees is essential. You will have access to ongoing training tailored to your goals, whether it involves technical, language, or managerial skills.- Career Development: numerous opportunities are available for you to grow, whether by deepening your expertise or exploring new paths. We support you in your professional ambitions.- Remote Work: enjoy 2 days of remote work per week to optimize your focus and efficiency.Hiring process:- A Call with Aurore, Talent Acquisition- An Interview with Nawelle,your future manager- Business CaseRegardless of your age, gender, background, religion, sexual orientation, or disability, there’s a place for you with us. Our selection processes are designed to be inclusive, and our work environment is adapted to everyone’s needs.We particularly encourage applications from women. Even if you feel that you don’t meet all the criteria outlined in this job posting, please know that every application is valuable. We strongly believe that diverse and varied backgrounds enrich our team, and we will carefully consider your application. Parity and diversity are essential assets to our success.#J-18808-Ljbffr

About Rob Surgical Rob Surgical is a Barcelona-based MedTech company dedicated to transforming minimally invasive surgery through advanced robotic technology. Over the past years, our multidisciplinary engineering teams have developed a robotic surgical platform that integrates robotics, software, electronics, mechanics, systems engineering and clinical expertise into a single surgical ecosystem designed to support surgeons and improve patient care. Today, we are proud to announce a defining milestone in our journey. ¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación. Our robotic surgical platform for Urology has officially obtained CE Mark certification. This achievement represents much more than regulatory approval. It reflects years of innovation, technical excellence and the collective effort of an extraordinary team committed to advancing surgical robotics. But for us, this milestone is not the destination. It marks the beginning of our next chapter. As we move into commercialization across Europe and continue advancing our platform into new surgical specialties, we are looking for an exceptional R&D Director to join our Executive Leadership Team. THE OPPORTUNITY This is not a traditional R&D leadership role. This is an opportunity to help shape the future of Rob Surgical during one of the most important moments in our history. As R&D Director, you will define our R&D strategy, lead our multidisciplinary engineering organization and ensure that engineering execution remains aligned with the company's strategic objectives. You will lead the transition from late-stage product development to commercial readiness while continuing to drive the evolution of our current platform and future technologies. Working closely with Operations, QA/RA, Medical Affairs and Commercial teams, you will help ensure successful commercialization while strengthening the engineering capabilities required to support our long-term growth. Beyond technology, you will play a key role in developing our engineering organization, empowering future leaders and building a culture of collaboration, accountability and execution excellence. THE LEADER WE'RE LOOKING FOR We're looking for a leader who has already lived the journey we're about to begin. Someone who understands that obtaining CE Mark is not the finish line—it is where the real challenge starts. You've successfully led engineering organizations through the transition from product development to commercial reality. You know what happens when the first systems reach hospitals, when customer feedback begins to shape product evolution, and when engineering must support manufacturing, clinical teams and commercial operations without losing the pace of innovation. You have built and scaled multidisciplinary engineering organizations developing complex medical technologies, creating environments where robotics, software, electronics, systems engineering and mechanics work seamlessly together to deliver products that improve patient care. More importantly, you've transformed organizations. You know how to evolve an R&D team from a product-focused development organization into an engineering function capable of supporting an international commercial business—balancing innovation, execution, product lifecycle management and continuous improvement. You're equally comfortable discussing technology strategy with engineers, product roadmap with executive leadership and market needs with commercial and clinical teams. You believe that engineering excellence alone is not enough. You build organizations where accountability, ownership, speed of execution and collaboration become competitive advantages. Ideally, you've developed your career within surgical robotics or similarly complex capital medical equipment, where multidisciplinary engineering, regulatory excellence, clinical validation and commercialization must coexist seamlessly. However, we also welcome exceptional leaders from the broader MedTech industry who have successfully led the commercialization of highly regulated, technologically sophisticated medical devices. WHAT YOU'LL BRING - 15+ years of progressive R&D leadership experience within the MedTech industry, including executive responsibility for multidisciplinary engineering organizations. - Proven experience leading engineering teams through the transition from product development to commercialization. - Hands-on experience supporting CE Mark and/or FDA-approved medical devices through industrialization, commercial launch and post-market product evolution. - Demonstrated success scaling engineering organizations during periods of rapid company growth. - Strong technical background across complex electromechanical systems integrating software, robotics, electronics and mechanical engineering. - Deep understanding of engineering's role across the full product lifecycle, including design, manufacturing transfer, field support, product improvements and next-generation platform development. - Outstanding leadership skills with a proven ability to attract, develop and retain high-performing engineering talent. - You hold a Master's degree in Engineering (Mechanical, Electronics, Robotics, Biomedical Engineering or a related discipline). An MBA and/or PhD would be considered an advantage. - Fluent English. Spanish is a plus. WHY JOIN ROB SURGICAL? - Few engineering leadership opportunities offer the chance to join a company at such a defining moment. - You'll become part of the Executive Leadership Team immediately following CE Mark certification, at the beginning of our commercial journey and as we prepare the next generation of our technology. - You'll influence our technology roadmap. - You'll shape our engineering organization. - You'll help define how we scale our business internationally. - And ultimately, you'll contribute to bringing innovative robotic technology to surgeons and patients across Europe. If you're looking for an opportunity where your leadership can have a lasting impact on both technology and the future of a growing MedTech company, we'd love to start a confidential conversation. Barcelona, Spain If this opportunity resonates with you—or someone in your network—we'd be delighted to connect. xqysrnh The first chapter of Rob Surgical has been written. We're looking for the leader who will help write the next one.

Customer Care Specialist – Quality ¿Te apasiona definir estándares y garantizar que la experiencia cliente se entregue con excelencia y coherencia en todos los mercados? En Oysho buscamos una persona especialista en Customer Care – Quality que lidere los estándares de calidad y criterio, asegurando su correcta definición, implementación y cumplimiento. Si desea saber un poco más sobre esta oportunidad, o está considerando presentar su candidatura, por favor, lea la siguiente información del puesto. ¿Qué harás en tu día a día? - Definir los estándares de calidad del servicio de Customer Care. - Liderar las calibraciones con los Contact Centers, asegurando alineación en el criterio de evaluación. - Diseñar y hacer seguimiento de los KPIs de calidad y del marco de evaluación del servicio. - Definir, revisar y actualizar procedimientos operativos, asegurando coherencia con los KPIs asociados. - Gestionar casos N2 sensibles y excepcionales, garantizando criterio, coherencia y protección de la marca. - Detectar oportunidades de mejora en procesos y procedimientos, impulsando acciones correctivas. - Organizar y coordinar formaciones de producto y criterio para los equipos de atención al cliente. - Validar que el modelo de calidad definido se implemente correctamente y se mantenga en el tiempo. ¿Cómo te imaginamos? - Tienes experiencia mínima de 3-5 años en Customer Care, Quality Assurance o Service Excellence. - Experiencia en definición de marcos de calidad y calibraciones en entornos de Contact Center. - Conocimiento sólido en definición y seguimiento de KPIs de calidad. - Experiencia en revisión y optimización de procesos y procedimientos. - Capacidad para gestionar casos sensibles con criterio y orientación a marca. - Perfil analítico, estructurado y con alta capacidad de toma de decisiones. - Habilidad para influir y alinear a equipos internos y proveedores externos. - Experiencia en organización de formaciones o trainings operativos. - Nivel alto de inglés. ¿Qué te aportamos? Trabajar en Oysho es formar parte de un equipo donde la experiencia cliente y la excelencia son pilares estratégicos de la marca. The sky is the limit: oportunidades reales de desarrollo interno. Always Learning: acceso a nuestra plataforma TRA!N. Ambiente internacional: diversidad real en el día a día. Wellbeing: comedor subvencionado, servicios médicos y fisioterapia. Easy Move: transporte o parking con cargadores eléctricos. Fit & Fun: gimnasio y clases dirigidas. Fashion for You: 25% de descuento en todas nuestras marcas. Relocation: apoyo en mudanzas nacionales e internacionales. Ready to go? Si quieres ser quien defina el estándar de calidad de la experiencia cliente en Oysho y asegurar que se entregue con coherencia y excelencia, este es tu lugar. xqysrnh ¡Te esperamos!

Are you interested in the sports fashion industry? Do you have a constant desire to challenge yourself? Do you like helping people? If you speak Norwegian at a Bilingual proficiency or equivalent and you live in Barcelona, then this is an amazing professional opportunity for you!Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.ASICS is a multinational and world-famous sports brand that manufactures clothing and equipment for both professional athletes and sports lovers. They are looking for a Customer Service Advisor with a sporty and positive attitude to join their team in Barcelona. Together with their young and dynamic team, you will offer the best possible experience for customers all over the EMEA region.Key languages:Bilingual proficiency or equivalent in NorwegianFull Professional level of EnglishOther languages will be a plusMain responsibilities:Delivering a best-in-class consumer experience attending consumers in all sort of questions or issues regarding their orders, services etc. through different channels (issues during pre-sales, mid-sales and after-sales)Data entry and maintenance of data related to the consumers at a local market level into the CRM platformManaging cases and E-commerce questions using the software tools providedCore skills/experience:Able to work from BarcelonaEnjoy taking care of and helping peopleKnowledge of Social Networks would be highly valuedTeam player who is also able to work independentlyAttentive, empathetic, flexible and proactiveGood communication skillsPassionate about sportsEager to learnWhat's on offer:Monday to Friday 09:00 - 18:00Base Salary + BonusHybrid working model (50% from home)Permanent contractEmployee discount on ASICS productsPrivate health insuranceTicket restaurant (10€ per day)Free gym at the office + laundry servicesModern working environmentJoining an international company that is a premium True Sports Performance brandPremium meditation subscriptionFree sessions with a physiotherapistOur recruitment process:Step 1: Interview with our Recruiter to get to know you betterStep 2: Interview with the Hiring ManagerStep 3: Interview with other team membersStep 4: Reference checkAt Babel Profiles, we believe in talent beyond labels. xhfqzwm This opportunity is open to all qualified candidates, and we are committed to ensuring equal opportunities regardless of gender, gender identity, background, or origin.

Experteer Overview En Moeve, integrarás el área de Mobility para impulsar la venta de tarjetas y servicios en tu zona. Serás la conexión entre clientes, oportunidades y el portfolio de productos, buscando crecer la cartera y asegurar soluciones de pago. Trabajarás de forma proactiva con visitas, prospección y seguimiento para transformar oportunidades en resultados. Contribuyes a nuestra misión de acelerar la transición energética mediante ventas de alto impacto y servicio al cliente de calidad. Buscamos a alguien orientado a resultados, con iniciativa y ganas de crecer en un entorno internacional. Compensaciones / Beneficios • Visitas presenciales a clientes asignados y prospección de nuevas oportunidades • Gestión y seguimiento de la cartera de clientes asignada • Prospección, negociación y captación de nuevos clientes • Imputar ventas de todos los productos del Portfolio • Venta de Medios de pago de Crédito y Débito • Venta de productos Non Fuel (servicios Adicionales) • Seguimiento de incidencias con Customer Care para detectar insatisfacción • Presentaciones a Tenders de Grandes Cuentas Responsabilidades • Titulación media • Manejo de Office y CRM • Experiencia comercial (preferentemente en medios de pago, entorno petroleras y flotas) • Carnet de conducir • Disponibilidad para viajar Requisitos principales •

Technical Sales Manager – Asia PacificBarberà del Vallès (Barcelona) | Trabajo híbridoEn PROVITAL nos dedicamos a la investigación, desarrollo, producción, promoción y venta de ingredientes activos naturales y extractos botánicos para la industria cosmética. Creamos de forma conjunta con nuestros clientes para satisfacer sus necesidades, anticipando tendencias y desarrollando fórmulas innovadoras con agilidad y eficacia.Estamos buscando un/a Technical Sales Manager para ampliar nuestro equipo dedicado a la región Asia Pacific.MisiónRealizar la promoción, venta técnica y gestión consultiva de clientes y/o distribuidores para alcanzar o superar los objetivos comerciales en la zona global asignada.Funciones- Gestionar, planificar y realizar el seguimiento de las ventas, así como de otros indicadores y políticas comerciales, en el área geográfica asignada.- Definir, junto con su responsable directo/a, la estrategia comercial y el plan de acción adecuado para sus clientes: plan de visitas, comunicaciones, reuniones y presentaciones, asegurando su ejecución.- Elaborar previsiones de ventas en sus mercados y valorar la acción de la competencia.- Incrementar la satisfacción del cliente y la retención de cuentas clave mediante una venta consultiva y técnica con los clientes y distribuidores existentes y potenciales de su área.- Coordinar nuevos lanzamientos, promociones y servicios.- Representar a la empresa en ferias, conferencias y eventos.- Preparar y negociar propuestas de colaboración: condiciones de venta, precios y otras condiciones contractuales, realizando su seguimiento.- Garantizar una postventa fluida mediante la resolución de incidencias, así como el cumplimiento de las condiciones de venta pactadas.- Colaborar en la formación de todos los distribuidores y sus equipos de ventas en la zona.- Gestionar el equipo de Technical Sales Representative para APAC.- Preparar informes comerciales, reportando necesidades de los clientes y productos, ventas logradas, análisis de desviaciones y acciones correctivas, efectuando las respectivas propuestas.- Mantener el CRM y el ERP con datos completos y actualizados, asegurando la higiene del pipeline y una cualificación rigurosa.- Trabajar de forma transversal con otros departamentos, como Marketing, Customer Care e I+D, para mejorar la propuesta de valor, la disponibilidad y el servicio.Experiencia y conocimientos- Estudios universitarios en Ciencias de la Vida y afines: Biología, Biotecnología, Farmacia o similares. Se valorará especialmente contar con posgrado o PhD.- Experiencia previa mínima de 5 años en la industria cosmética o en ingredientes para cosmética.- Experiencia o habilidades para el liderazgo de equipos de ventas internacionales, actuando como referente y mentor/a de campo.- Gestión de equipo directo: 1 persona. Gestión indirecta: distribuidores.- Idiomas: inglés nivel C1, escrito y hablado. Se valorarán otros idiomas extranjeros.- Otros conocimientos valorados: uso de CRM y ERP; nivel avanzado de Excel/Sheets; nociones de BI; dermocosmética, formulación galénica o similar; y marketing.Competencias valoradas- Buena capacidad de análisis y planificación, priorización y disciplina de ejecución.- Orientación al cliente y negociación ética.- Corresponsabilidad y colaboración transversal.- Innovación.- Comunicación excelente.- Trabajo en equipo, adaptabilidad e integridad.Beneficios y otras condiciones- Proyecto internacional.- Estabilidad y crecimiento en una empresa sólida y líder en el sector.- Formación 100 % subvencionada.- Excelente ambiente profesional.- Seguro médico, dental y de vida.- Plan de ahorro.- Jornada intensiva en verano.- Trabajo híbrido.- Ubicación: Barberà del Vallès (Barcelona).Compromiso con la igualdad y la transparenciaEn Provital promovemos la igualdad de oportunidades, la diversidad y la inclusión, garantizando procesos de selección objetivos.#J-18808-Ljbffr

Technical Product Manager page is loaded## Technical Product Managerremote type: Hybridlocations: Castellbisbal: Vilafranca del Penedés (FAB y R&D): Barcelona HQ: Vilanova i la Geltrú (HQ HIPLUS): Apeldoorntime type: Full timeposted on: Meer dan 30 dagen geleden geplaatstjob requisition id: R102503Introduction Your Global Job Profile has been selected by your responsible management and outlines the purpose and high-level responsibilities of your role in the organization; it is used as a reference and may not detail additional and/or specific activities you may perform.Global Job Profiles are assigned to have at least a 60% match to your local responsibilities; therefore, It is also normal or expected that the title of your Global Job Profile has a different name from your business title. With Global Job Profiles we are building transparency in how we classify all the jobs we have throughout our company and will be the basis for your career development.Global Job Profile General Product Management is responsible for: - Managing the entire product life cycle for certain product(s) (e.G., hardware, software, wireless, web products, etc.) from planning to execution in support of organizational strategy and objectives. - Researches and analyzes market conditions, and identifies key consumer trends and opportunities for product innovation/enhancements. - Determines product features and functions, and oversees product development liaising with cross functional teams. - Prepares product documents and supports sales and marketing with the necessary product knowledge and technical expertise. - Uses market feedback to evaluate product functionality and drives present/future product direction.Behavioural expectations linked to our values: Next to the global reference profile, the following behavioural expectations are linked to our company values. Please take these into account when setting your performance and developmental goals for the year: - One Team: Prioritise team over individual interests, treat everyone equally and with respect, share information openly, instill trust; are honest and straightforward and behave with integrity and follow through on commitments. - Customer Focus: Take the interest of the (internal) customer at heart, care for and listen to our customer, anticipate future needs, and develops new products and offerings through customer insights - Sustainable Future: Be resourceful to minimise waste; share ideas to improve current ways of working, processes and/or solutions, develop lean ways of working, be open to new ways of working, tools and techniques and hold self and others accountable for conserving resources.Bij BDR Thermea Group geloven we dat diversiteit, gelijkheid en inclusie (DE&I) essentieel zijn voor ons succes. We zijn toegewijd aan het creëren van een werkomgeving waar elke potentiële toekomstige collega zich gewaardeerd, gerespecteerd en in staat voelt om hun volledige zelf te zijn op het werk. Bekijk onze DE&I-beleid op onze website om meer te weten te komen.At BDR Thermea Group, we don't just talk about making a difference - we live it every day. As a member of our team, you will be part of a company that is leading the way in the global energy transition, shaping the future of sustainable heating and hot water systems. You will have the opportunity to work alongside passionate colleagues who share our core values: One Team, Sustainable Future and Customer Focus and commitment to making a positive impact on the world.We believe that our employees are our greatest asset, and we are committed to supporting your growth, development, and well-being. As a possible future employee, you can expect to be part of a purpose-driven environment that encourages creativity, innovation, and collaboration. Take the first step towards your exciting career with BDR Thermea Group and join us on our journey towards a sustainable future.#J-18808-Ljbffr

Supply Chain Key Account SpecialistApplylocations: Spain - Barcelonatime type: Full timeposted on: Posted Todaytime left to apply: End Date: August 21, 2026 (30+ days left to apply)job requisition id: JR113513# Who we are ?The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise. A pharmaceutical group with a strong positioning: medical and natural The second largest dermocosmetic laboratory in the world The second largest French private pharmaceutical group Market leader in France for products sold without a prescription in pharmacies. We believe in inclusive workplaces, where the differences between people are respected, valued and cared for to develop talent in equal opportunities.# Your missionEn Laboratories Pierre Fabre buscamos un/a Supply Chain Key Account Specialist para impulsar la colaboración con nuestros clientes estratégicos y contribuir a una cadena de suministro más eficiente, conectada e innovadora. Si te motiva liderar proyectos, trabajar de forma transversal y generar un impacto directo en la experiencia del cliente, queremos conocerte.### ¿Cuál será tu misión?Ser el referente de Supply Chain para nuestros clientes estratégicos, desarrollando relaciones de confianza y liderando iniciativas que mejoren la planificación de la demanda, la eficiencia operativa y la integración digital, contribuyendo a una experiencia de cliente excelente.### ¿Qué harás? Construir relaciones de colaboración con clientes clave, trabajando conjuntamente con los equipos comerciales. Diseñar e impulsar modelos colaborativos de Forecast utilizando información de sell in, sell out y herramientas como VMI. Liderar proyectos de mejora continua y transformación de la cadena de suministro con clientes estratégicos. Analizar KPIs de servicio, identificar oportunidades de mejora y coordinar planes de acción. Gestionar proyectos de integración digital mediante soluciones EDI, ERP y VMI. Coordinar equipos multidisciplinares para garantizar una gestión integral de las necesidades del cliente.* Impulsar iniciativas de automatización, digitalización y optimización de procesos.# Who you are ?#### ¿Qué buscamos? Grado en Ingeniería, Supply Chain, Logística, ADE o disciplinas afines. Entre 3 y 5 años de experiencia en Supply Chain, Demand Planning, Customer Service, Logistics o posiciones similares. Experiencia gestionando proyectos transversales y colaborando con clientes estratégicos. Se valorará experiencia en sectores FMCG, Healthcare o Pharma.* Nivel alto de español e inglés. Francés valorable. Dominio avanzado de Excel, Power BI o herramientas de análisis de datos. Conocimientos de ERP (SAP u otros), EDICOM/EDI, VMI y herramientas de planificación de la demanda. Perfil analítico, orientado a resultados, con capacidad para influir, liderar proyectos y trabajar de forma transversal.We are convinced that diversity is a source of fulfillment, social balance and complementarity for our employees, which is why our offers are open to all, without restriction.*### About usPierre Fabre Laboratories is the world’s second-largest dermo-cosmetics company and one of Europe’s leading pharmaceutical laboratories. Our Dermo-cosmetics & Personal Care portfolio includes international brands such as Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow and Elgydium. The Medical Care activity covers 5 main therapeutic fields: oncology, dermatology, rare diseases, primary care and family health care.By choosing Pierre Fabre Laboratories, you will join a company where the human dimension is essential, where excellence and innovation are valued, within passionate teams united by common values, committed to pushing the boundaries of science to unite health and beauty for the benefit of all, because every time we care for a single person, we make the whole world better.#J-18808-Ljbffr

The Mind Hub Company en Barcelona busca un/a CRM Specialist para diseñar, implementar y optimizar pipelines en HubSpot y otros CRMs, apoyando a los equipos de New Business, Onboarding, Customer Loyalty y Customer Care. Se buscará automatizar procesos y mejorar la eficiencia operativa a nivel transverso. Ofrecemos contrato temporal por sustitución de maternidad, jornada de 37.5 horas semanales, oficina en el centro de Barcelona y opción de teletrabajo tras la fase de adaptación. #J-18808-Ljbffr

Supply Chain Key Account SpecialistPostulerlocations: Espagne - Barcelonatime type: Temps pleinposted on: Offre publiée il y a 7 jourstime left to apply: Date de fin : 21 août 2026 (Il reste 27 jour(s) pour postuler)job requisition id: JR113513# Qui sommes-nous ?The Pierre Fabre Group, of the Pierre Fabre Foundation, is a global company with a unique position: the alliance of pharmaceutical and dermocosmetic expertise. A pharmaceutical group with a strong positioning: medical and natural The second largest dermocosmetic laboratory in the world The second largest French private pharmaceutical group Market leader in France for products sold without a prescription in pharmacies. We believe in inclusive workplaces, where the differences between people are respected, valued and cared for to develop talent in equal opportunities.# Votre missionEn Laboratories Pierre Fabre buscamos un/a Supply Chain Key Account Specialist para impulsar la colaboración con nuestros clientes estratégicos y contribuir a una cadena de suministro más eficiente, conectada e innovadora. Si te motiva liderar proyectos, trabajar de forma transversal y generar un impacto directo en la experiencia del cliente, queremos conocerte.### ¿Cuál será tu misión?Ser el referente de Supply Chain para nuestros clientes estratégicos, desarrollando relaciones de confianza y liderando iniciativas que mejoren la planificación de la demanda, la eficiencia operativa y la integración digital, contribuyendo a una experiencia de cliente excelente.### ¿Qué harás? Construir relaciones de colaboración con clientes clave, trabajando conjuntamente con los equipos comerciales. Diseñar e impulsar modelos colaborativos de Forecast utilizando información de sell in, sell out y herramientas como VMI. Liderar proyectos de mejora continua y transformación de la cadena de suministro con clientes estratégicos. Analizar KPIs de servicio, identificar oportunidades de mejora y coordinar planes de acción. Gestionar proyectos de integración digital mediante soluciones EDI, ERP y VMI. Coordinar equipos multidisciplinares para garantizar una gestión integral de las necesidades del cliente. Impulsar iniciativas de automatización, digitalización y optimización de procesos.# Qui êtes-vous ?### ¿Qué buscamos? Grado en Ingeniería, Supply Chain, Logística, ADE o disciplinas afines.* Entre 3 y 5 años de experiencia en Supply Chain, Demand Planning, Customer Service, Logistics o posiciones similares. Experiencia gestionando proyectos transversales y colaborando con clientes estratégicos. Se valorará experiencia en sectores FMCG, Healthcare o Pharma.* Nivel alto de español e inglés. Francés valorable. Dominio avanzado de Excel, Power BI o herramientas de análisis de datos. Conocimientos de ERP (SAP u otros), EDICOM/EDI, VMI y herramientas de planificación de la demanda. Perfil analítico, orientado a resultados, con capacidad para influir, liderar proyectos y trabajar de forma transversal.Nous sommes convaincus que la diversité est une source d’épanouissement, d’équilibre social et de complémentarité pour nos collaborateurs, nos offres sont donc ouvertes à toutes et tous sans restriction.*### A propos de Pierre FabreLes Laboratoires Pierre Fabre sont la 2ème entreprise dermo-cosmétique au monde et l’un des principaux laboratoires pharmaceutiques européens. Notre portefeuille Dermo-Cosmétique & Personal Care est composée de marques internationales dont Eau Thermale Avène, Ducray, Klorane, A-Derma, René Furterer, Même Cosmetics, Darrow et Elgydium. Notre activité Medical Care couvre 5 domaines thérapeutiques principaux : l’oncologie, la dermatologie, les maladies rares, les maladies chroniques et la santé familiale.En nous rejoignant, vous intégrez une entreprise riche de sens, où la dimension humaine est essentielle. Vous devenez acteur du « We Care Movement », un mouvement qui valorise l'excellence et l'innovation au sein d'équipes passionnées. Ensemble, nous repoussons les limites de la science pour unir santé et beauté au bénéfice de tous, car à chaque fois que nous prenons soin d’une seule personne, nous rendons le monde meilleur.#J-18808-Ljbffr

Descripción del Trabajo: ⚡We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world?🌳 If you are up to challenge your creativity and make an impact, we are excited to welcome you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. The DCR AI Operations team is premised on a fundamental insight: deploying AI tools is not enough. The processes, ways of working, and delivery frameworks that govern how DCR teams operate must be reinvented alongside the technology. The Transformation & Change stream drives this reinvention across all DCR capabilities. Its mandate covers current-state process mapping, co-design of AI-enabled future states with domain teams, definition of the digital delivery framework, and tight integration of process redesign with pilots being validated in H2 2026. The E2E Process Reinvention Partner is the expert who translates these ambitions into executable process transformation — engaging with DCR capability teams to produce the Reinvention Vision per capability, define new ways of working, and build the delivery artefacts that allow the organisation to scale what it learns from pilots. What will you do? Key Responsibilities The E2E Process Reinvention Partner leads process transformation design, ensuring AI is embedded into reinvented ways of working, not layered onto existing ones. Scope: DCR capabilities: Customer Support | Services | Pricing & Quotation | Customer Experience | Platform & Data | Cybersecurity 1. Map current processes & design AI-enabled future states – Process design role - For each DCR capability, map the current-state process landscape and define the impact of AI on roles, workflows, and team structures. - Facilitate reinvention workshops with domain SPOCs to co-design AI-enabled future-state ways of working, grounded in the programme's use case portfolio. - Produce the Reinvention Vision per DCR domain, capturing transformation ambitions, AI agent integration points, and anticipated capacity reallocation; maintain it continuously as pilots deliver evidence. 1. Define new ways of working & support pilot delivery – Transformation integration role - Define new WoW frameworks: how AI agents integrate into daily operations, how human-AI collaboration is structured, and how accountability is maintained across each domain. - Coordinate with Delivery teams to translate process redesign into actionable agent specifications and acceptance criteria; support pilot execution and lead post-pilot WoW validation. - Integrate pilot learnings into the Phase 3 deployment playbook; perform process feasibility assessments for priority use cases. 1. Build the digital delivery framework & programme artefacts – Framework development role - Design and update the end-to-end SDLC adapted for Agentic AI, covering agent development, skills definition, artefact libraries, and delivery guidance (including BMAD methodology). - Collaborate with EIT and the AI Hub to embed process design standards, quality gateways, and compliance controls within the SDLC. - Build the programme's library of reusable process templates and delivery assets to accelerate and standardise Phase 3 scaling. (External) Spanish Qualifications: What qualifications will make you successful? Qualifications: - Business or Engineering Degree - 8+ years in Process Design, Business Transformation, Digital Operations, or Management Consulting - Demonstrated experience redesigning end-to-end processes in the context of digital technology deployments (ERP, AI, automation, CRM) - Experience with SDLC frameworks, Agile delivery methods, or digital product lifecycle management - Prior exposure to AI, Agentic AI, or automation platforms (e.g. Microsoft Copilot Studio) is a strong advantage - Experience navigating complex and multicultural organisations Skills: - Process analysis and future-state design - Facilitation and structured workshop management - Documentation, synthesis, and artefact development - Cross-functional collaboration - Fluent in English What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Bring your expertise to a team that values innovation and execution — apply today! Local Benefits (Spanish): Grade 8 (External) Spanish Company Boiler Plate: Buscando causar un IMPACTO con tu carrera? Al considerar unirte a un nuevo equipo, la cultura es importante. En Schneider Electric, nuestros valores y comportamientos son la base para crear una cultura de excelencia que apoya el éxito empresarial. Creemos que nuestros valores IMPACT – Inclusión, Maestría, Propósito, Acción, Curiosidad, Trabajo en Equipo – comienzan con nosotros. IMPACT también es tu invitación para unirte a Schneider Electric, donde puedes contribuir a convertir la ambición de sostenibilidad en acciones, sin importar el papel que desempeñes. Es un llamado para conectar tu carrera con la ambición de lograr un mundo más resiliente, eficiente y sostenible. Estamos buscando IMPACT Makers; personas excepcionales que convierten las ambiciones de sostenibilidad en acciones en el cruce de la automatización, la electrificación y la digitalización. Creemos que todos tienen el potencial para ser un IMPACT Maker y los celebramos todos los días. ¡Conviértete en un IMPACT Maker en Schneider Electric – ¡inscríbete hoy! Ingresos mundiales de 40 millones de euros +9% de crecimiento orgánico 150 000 empleados en más de 100 países Para ser considerado como candidato para nuestras posiciones debes enviar tu solicitud en línea. Esta posición permanecerá abierta hasta que se complete el proceso de selección. Schneider Electric aspira a ser la empresa más inclusiva y solidaria del mundo, ofreciendo oportunidades equitativas a todos, en todas partes, y garantizando que todos los empleados se sientan valorados de forma única y seguros para aportar lo mejor de sí mismos. Reflejamos la diversidad de las comunidades en las que operamos y "aceptamos lo diferente" como uno de nuestros valores fundamentales. Creemos que nuestras diferencias nos hacen más fuertes como empresa y como individuos, y nos comprometemos a defender la inclusión en todo lo que hacemos. En Schneider Electric, mantenemos los más altos estándares de ética y cumplimiento, y creemos que la confianza es un valor fundamental. Nuestra Carta de Confianza es nuestro Código de Conducta y demuestra nuestro compromiso con la ética, la seguridad, la sostenibilidad, la calidad y la ciberseguridad, respaldando todos los aspectos de nuestro negocio y nuestra disposición para actuar y responder con respeto y buena fe a todos nuestros grupos de interés. Puede obtener más información sobre nuestra Carta de Confianza aquí. Schneider Electric es un Empleador de Igualdad de Oportunidades. Nuestra política es proporcionar igualdad de oportunidades en el empleo y el avance en áreas de reclutamiento, contratación, capacitación, transferencia y promoción a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica o conducta legalmente protegida.

Descripción del Trabajo: ⚡We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world?🌳 If you are up to challenge your creativity and make an impact, we are excited to welcome you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. The Lead, Digital Customer Experience Communication & Governance Specialist is responsible for driving the communication, engagement, and governance agenda across the Digital Customer Experience (DCX) organisation. The role ensures that strategic priorities, business outcomes, portfolio progress, and leadership messages are translated into clear, compelling, and actionable communications that strengthen alignment, collaboration, and execution across DCX. The role is directly responsible for creating, producing, and delivering content/assets that increase awareness, transparency, and recognition of both people and business achievements. What will you do? Key Responsibilities Communication Strategy & Leadership Engagement - Design, execute, and continuously evolve the DCX communication and engagement strategy aligned with business priorities and transformation objectives. - Build and maintain an integrated communication roadmap for DCX leaders, stakeholders, and teams. - Produce and drive consistent messaging across DCX, DCR, CXCT, and Schneider Digital organisations. - Deliver content/assets that Support leadership visibility through executive communications, presentations, campaigns, thought leadership content, and strategic storytelling. - Ensure communication assets, guidelines, and key messages are accessible, understood, and consistently applied across teams. Executive Communications & Strategic Storytelling - Transform complex business, portfolio, customer experience, and digital transformation topics into clear executive-level narratives, working in close collaboration with Digital Streamleads. - Support Monthly Reviews, Quarterly Business Reviews, leadership meetings, and strategic business updates through impactful communication materials. - Showcase business impact, outcomes, successes, and lessons learned through data-driven storytelling. Governance, Portfolio Visibility & Business Reviews - Support governance processes and communication readiness for Monthly Reviews, DCR Reviews, QBRs, H1/H2 Business Reviews, and leadership forums. Establish communication governance standards, templates, and best practices across the organisation. - Improve transparency around roadmaps, priorities, milestones, risks, and achievements. Employee Engagement & Organisational Visibility - Manage and continuously improve DCX communication channels, including newsletters, Bi Monthly team meetings, internal communities, and leadership communications. Lead the planning and delivery of DCX bi-monthly team meetings and organisation-wide communication events. - Increase visibility of DCX talent, products, platforms, and strategic outcomes through engaging communication campaigns. - Promote Schneider Electric IMPACT values through storytelling and people-centred communications. AI-Driven Communication Excellence - Leverage Artificial Intelligence tools to improve communication effectiveness, efficiency, reporting, content creation, and governance activities. - Identify opportunities to automate repetitive communication and reporting tasks. - Promote AI adoption and best practices within the team and broader DCX community. Business Acumen & Strategic Alignment - Stay informed on Schneider Electric strategy, customer experience trends, digital transformation priorities, and industry developments. - Translate business strategy into meaningful communication that creates understanding, alignment, and action. - Ensure communications support organisational objectives and long-term business outcomes. Success Measures The role is successful when: - A clear DCX communication strategy and narrative drive alignment across leadership teams and streams - Executive communications, reviews, and business updates effectively connect strategy, KPIs, priorities, and outcomes - DCX communications (meetings, newsletters, videos, and posts) achieve strong engagement, visibility, and participation - AI-enabled tools and compelling storytelling enhance productivity while continuously elevating the visibility and impact of DCX achievements, people, and transformations (External) Spanish Qualifications: What qualifications will make you successful? Profile & Experience - 5+ years of experience in Communications, Marketing, Digital Transformation, or PMO/Governance roles - Proven experience supporting senior leaders, executive communications, and stakeholder engagement in global, matrix organisations - Strong business acumen with exposure to Digital, CX, Transformation, Portfolio Management, or Product-driven environments - Hands-on experience creating high-impact communications and marketing assets using PowerPoint, photography, video production and editing, AI-enabled content creation, and digital marketing tools Education - Bachelor’s or Master’s degree in Finance, Business, Economics, Engineering or equivalent - MBA or financial certifications considered a plus Location and ways of working - This role is based in Barcelona, Spain, a major Digital hub for Schneider Electric. The position is designed to operate in a global, virtual, and multi-country environment, working closely with international stakeholders across regions and time zones. - Occasional travel may be required based on business needs. What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Bring your communication expertise to a team that values your voice — apply today! Local Benefits (Spanish): Grade 6 (External) Spanish Company Boiler Plate: Buscando causar un IMPACTO con tu carrera? Al considerar unirte a un nuevo equipo, la cultura es importante. En Schneider Electric, nuestros valores y comportamientos son la base para crear una cultura de excelencia que apoya el éxito empresarial. Creemos que nuestros valores IMPACT – Inclusión, Maestría, Propósito, Acción, Curiosidad, Trabajo en Equipo – comienzan con nosotros. IMPACT también es tu invitación para unirte a Schneider Electric, donde puedes contribuir a convertir la ambición de sostenibilidad en acciones, sin importar el papel que desempeñes. Es un llamado para conectar tu carrera con la ambición de lograr un mundo más resiliente, eficiente y sostenible. Estamos buscando IMPACT Makers; personas excepcionales que convierten las ambiciones de sostenibilidad en acciones en el cruce de la automatización, la electrificación y la digitalización. Creemos que todos tienen el potencial para ser un IMPACT Maker y los celebramos todos los días. ¡Conviértete en un IMPACT Maker en Schneider Electric – ¡inscríbete hoy! Ingresos mundiales de 40 millones de euros +9% de crecimiento orgánico 150 000 empleados en más de 100 países Para ser considerado como candidato para nuestras posiciones debes enviar tu solicitud en línea. Esta posición permanecerá abierta hasta que se complete el proceso de selección. Schneider Electric aspira a ser la empresa más inclusiva y solidaria del mundo, ofreciendo oportunidades equitativas a todos, en todas partes, y garantizando que todos los empleados se sientan valorados de forma única y seguros para aportar lo mejor de sí mismos. Reflejamos la diversidad de las comunidades en las que operamos y "aceptamos lo diferente" como uno de nuestros valores fundamentales. Creemos que nuestras diferencias nos hacen más fuertes como empresa y como individuos, y nos comprometemos a defender la inclusión en todo lo que hacemos. En Schneider Electric, mantenemos los más altos estándares de ética y cumplimiento, y creemos que la confianza es un valor fundamental. Nuestra Carta de Confianza es nuestro Código de Conducta y demuestra nuestro compromiso con la ética, la seguridad, la sostenibilidad, la calidad y la ciberseguridad, respaldando todos los aspectos de nuestro negocio y nuestra disposición para actuar y responder con respeto y buena fe a todos nuestros grupos de interés. Puede obtener más información sobre nuestra Carta de Confianza aquí. Schneider Electric es un Empleador de Igualdad de Oportunidades. Nuestra política es proporcionar igualdad de oportunidades en el empleo y el avance en áreas de reclutamiento, contratación, capacitación, transferencia y promoción a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica o conducta legalmente protegida.

Descripción del Trabajo: ⚡We are your Energy Technology Partner. We electrify, automate, and digitalize every industry, business, and home, driving efficiency and sustainability for all. At Schneider Electric, our values – IMPACT (Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork) – are the foundation of everything we do. Becoming an Impact Maker means turning sustainability ambitions into actions at the intersection of automation, electrification, and digitization. Are you ready to lead the digital transformation to create a more sustainable world?🌳 If you are up to challenge your creativity and make an impact, we are excited to welcome you! Schneider Digital is the digital department of Schneider Electric, leading the digital transformation in the company by giving support globally to our internal teams and our clients. Schneider Digital consists of 6 Digital Hubs worldwide which are strategically located to ensure a 24/7 support across the company (France, China, India, USA, Mexico and Spain). Our Digital Hub in Barcelona is formed by +450 employees working in strategic projects and different roles such as Data, Cybersecurity, ERP, Cloud, Infrastructures, IT Project Management or Digital Marketing. The Data & Performance (D&P) organization drives the Company’s agenda to delivered Trust Data @ Scale. As part of this, it also owns the company’s data security strategy and initiatives to ensure proper data guardrail is in place. Aligned to our Code of Conduct, the Trust Charter, and the regulatory landscape, we are seeking an experienced Data Risk Lead with an innovative, agile and pragmatic mindset to secure data flows, architecture, bolster regulatory compliance and future-proof our Data Strategy for existing and emerging threats. The role will suit you if you have: - External or internal consulting / advisory experience - Experience in data risk and data privacy in other parts of SE such as product or digital - Able to distill complexities into a succinct story for executive (e.g. 1-pager PowerPoint) - Able to collaborate with vendors, digital, business/ functions, etc. - Have data analytics, security, or data access knowledge and experience What will you do? Duties and responsibilities - Lead the Data Risk management activity (inc. focus on Data privacy and protection), governing the rollout of policies, controls, standards and maturity measurement. - Lead key Data Risk & Security Portfolio initiatives, such as our data privacy and protection program. - Support Data Risk governance topics such as data risk assessments, privacy reviews, DPIA, data residence or data localization - Proactively engage the network of Data Officers & Data Domains with respect to Data Risk while providing guidance and mentoring to Data Offices as needed - Animating innovation and knowledge exchange on data risk best practices, education and awareness initiatives - Using data and learnings from incidents, assessments and audits to drive our strategy - Provide dashboard to management visibility of data risks - Manage ISO 27710 to achieve compliance and drive maturity - Collaborate and work as a team (internal and external) to achieve team objectives - Develop and deliver training education and awareness initiatives - Provide guidance and ensure Business Data Offices’ continuous compliance to Schneider Electric security, legal and data privacy policies and standards. (External) Spanish Qualifications: What qualifications will make you successful? Experience The candidate is expected to have achieved an industry recognized privacy certification (e.g. CIPT or CIPP/E) and/or an academic university degree. - External or internal consulting / IT advisory experience is valuable - Experience in data security in other parts of Schneider Electric such as product or digital is relevant, including topics such as data classification, or data leakage. - Able to distil complexities into a succinct story for executive (e.g. 1-pager powerpoint) - Risk Assessment & Management skills / Audit capabilities: certifications, crown jewel evidence, BCP on track, postmortem on security incidents for gov adherence, overall reporting on security platform incidents - Experience in developing security policies & processes - Experience in OneTrust privacy solutions (Privacy Automation) - Some experience in M&A assessments would be desirable. Professional Experience and Competences - Four (4) to six (6) years related professional experience in the privacy field, including previous performance of privacy reviews - Law Degree can be relevant, although we will evaluate candidates with different backgrounds. - Privacy and/or Information Security certification (e.g. CISSP, CISM, CIPP, CIPM) and knowledge of applicable privacy regulations and frameworks (e.g. GDPR, CCPA, NIST CSF) desirable - Relevant education or external accreditation in the areas of data protection, security, audit, quality or risk management would be a plus. - Strong communication (incl. in a technical manner) and collaboration skills are required - Ability to handle complex information, solve problems, and manage multiple tasks - Strong organizational skills are required Soft Skills - “Customer first, Innovation Oriented” ways of working (flexible, personable, approachable, creative, bias-to-action and pragmatic) - Strong problem-solving skills. - Strong written and verbal communication skills to effectively communicate security principles, policies and procedures into actionable designs and simple to follow mitigation steps for team members - Ability to work under tight deadlines and self-prioritize responsibilities. - Innovative, creative, entrepreneurial - Team player & relationship builder - Corporate – understanding company strategy and how it relates to our Data Strategy What will you get? We adapt to you: 🕓 With our flexible schedule, you'll have the freedom to adjust your work hours to accommodate your personal needs and responsibilities. 💻 We know how great it is to work from home. With our hybrid work plan, you can enjoy working from the comfort of your home. 🏝 Need more time to relax and disconnect? With our Holy Pack, you can purchase additional vacation days to recharge when you need it most. 📅 Celebrate holidays your way! With Floating Holidays, you can exchange holidays for other days that better suit your plans and personal preferences. 🧘Need additional time to explore new experiences or focus on personal projects? With the Sabbatical Pack, you can request up to 2 months of extra leave (unpaid). 💞 We value the importance of family and want to support you in all aspects of your life. Our Global Family Leave Policy provides flexible paid conditions for when you need it most, whether you're about to be a parent, need time to overcome a loss, or to care for a loved one. We take care of you: 📱 With access to the health and wellness platform Wellwo, you and up to 5 people of your choice can enjoy access to wellness content, nutrition counseling, fitness classes, and more! 🏄From dance classes to booking a hotel spa, we offer an agreement with Wellhub so you can access a network of thousands of gyms and sports centers to keep your body active in the way you like best. 🩺 Your well-being is our priority. You will have medical service at your workplace for close attention to any medical needs. We empower you: 🎯 With Career Hub, our AI-driven professional development platform, you can connect with job opportunities, projects, and mentors at Schneider Electric globally. 🤑 We offer you the opportunity to be a shareholder of Schneider Electric and share in our achievements with our stock ownership program. 🙌 We celebrate everyone's talent and success with our recognition program, through which you can give and receive points for your achievements and redeem them for gift cards at your favorite stores. 💗 You will have life insurance for your protection. 💰 We offer you a Flexible Remuneration Plan in which you can choose from a variety of options, such as health insurance, meal vouchers, childcare vouchers, transportation vouchers, training, and more. 🎁 With Club Schneider, you will enjoy special discounts at your favorite stores, restaurants, travel agencies, and other external services. 💚 Participate in company-subsidized volunteer programs to contribute to our community and have a positive impact on your environment. Bring your risk management expertise to a team that's building the future responsibly—apply today! Local Benefits (Spanish): Grade 8 (External) Spanish Company Boiler Plate: Buscando causar un IMPACTO con tu carrera? Al considerar unirte a un nuevo equipo, la cultura es importante. En Schneider Electric, nuestros valores y comportamientos son la base para crear una cultura de excelencia que apoya el éxito empresarial. Creemos que nuestros valores IMPACT – Inclusión, Maestría, Propósito, Acción, Curiosidad, Trabajo en Equipo – comienzan con nosotros. IMPACT también es tu invitación para unirte a Schneider Electric, donde puedes contribuir a convertir la ambición de sostenibilidad en acciones, sin importar el papel que desempeñes. Es un llamado para conectar tu carrera con la ambición de lograr un mundo más resiliente, eficiente y sostenible. Estamos buscando IMPACT Makers; personas excepcionales que convierten las ambiciones de sostenibilidad en acciones en el cruce de la automatización, la electrificación y la digitalización. Creemos que todos tienen el potencial para ser un IMPACT Maker y los celebramos todos los días. ¡Conviértete en un IMPACT Maker en Schneider Electric – ¡inscríbete hoy! Ingresos mundiales de 40 millones de euros +9% de crecimiento orgánico 150 000 empleados en más de 100 países Para ser considerado como candidato para nuestras posiciones debes enviar tu solicitud en línea. Esta posición permanecerá abierta hasta que se complete el proceso de selección. Schneider Electric aspira a ser la empresa más inclusiva y solidaria del mundo, ofreciendo oportunidades equitativas a todos, en todas partes, y garantizando que todos los empleados se sientan valorados de forma única y seguros para aportar lo mejor de sí mismos. Reflejamos la diversidad de las comunidades en las que operamos y "aceptamos lo diferente" como uno de nuestros valores fundamentales. Creemos que nuestras diferencias nos hacen más fuertes como empresa y como individuos, y nos comprometemos a defender la inclusión en todo lo que hacemos. En Schneider Electric, mantenemos los más altos estándares de ética y cumplimiento, y creemos que la confianza es un valor fundamental. Nuestra Carta de Confianza es nuestro Código de Conducta y demuestra nuestro compromiso con la ética, la seguridad, la sostenibilidad, la calidad y la ciberseguridad, respaldando todos los aspectos de nuestro negocio y nuestra disposición para actuar y responder con respeto y buena fe a todos nuestros grupos de interés. Puede obtener más información sobre nuestra Carta de Confianza aquí. Schneider Electric es un Empleador de Igualdad de Oportunidades. Nuestra política es proporcionar igualdad de oportunidades en el empleo y el avance en áreas de reclutamiento, contratación, capacitación, transferencia y promoción a todas las personas calificadas, independientemente de raza, religión, color, género, discapacidad, origen nacional, ascendencia, edad, estado militar, orientación sexual, estado civil o cualquier otra característica o conducta legalmente protegida.

Hace 4 años comenzamos con un equipo pequeño y muchas ganas de transformar la logística. Hoy, convertidos en una scale-up, somos más de 150 personas unidas por la misma ambición: innovar, aprender y crear impacto real. Nuestra core business es la plataforma tecnológica que permite a los e-Commerce externalizar y digitalizar su logística. Impulsamos el crecimiento de nuestros clientes gestionando eficazmente su logística como si de nuestro propio producto se tratara. Agilizamos las entregas, reducimos costos y permitimos que nuestros clientes se concentren en lo más importante: hacer crecer sus negocios. Nuestra misión Nuestra misión es apoyar el crecimiento de clientes y operaciones mediante soluciones tecnológicas que optimicen procesos logísticos. Como especialista en integraciones te dedicarás al desarrollo de nuevas integraciones, creando soluciones eficientes y escalables para conectar nuestra plataforma con distintos operadores logísticos nacionales e internacionales. • Frontend con Vue.JS en múltiples aplicaciones., • Diseñar, desarrollar e implementar integraciones con nuevos transportistas y partners logísticos., • Trabajar con arquitectura basada en eventos y bases de datos NoSQL para garantizar la escalabilidad y eficiencia del sistema., • Colaborar estrechamente con equipos internos (Producto, Operaciones, Customer Care) para entender necesidades y ofrecer soluciones técnicas efectivas., • Documentar y mantener código limpio y eficiente., • Proporcionar soporte técnico y resolver incidencias relacionadas con las integraciones implementadas., • Contrato indefinido., • 8h diarias de lunes a viernes, horario aproximado de 9h a 18h con una hora para comer, aunque con flexibilidad horaria., • Posibilidad de teletrabajar 1 día a la semana., • 24 días laborables de vacaciones al año., • Aportación de la empresa de 100€ mensuales en Cobee para restauración., • El resto hasta el máximo legal a modo de retribución flexible., • Cobee para transporte, como retribución flexible., • Apostamos por la formación y el crecimiento profesional., • Espacio de trabajo adaptado para facilitar la movilidad en silla de ruedas., • 60' entrevista presencial con el equipo de Tech con resolución de un caso práctico., • 4 años de experiencia desarrollando Backend web (preferiblemente con Python)., • Conocimientos en arquitecturas basadas en eventos y sistemas de alto rendimiento., • Experiencia previa con bases de datos., • Pasión por diseñar arquitecturas Backend, capacidad analítica y ganas de aprender., • Buenas habilidades comunicativas para coordinarse con diferentes áreas., • Capacidad para trabajar en equipo con orientación a resultados. #J-18808-Ljbffr

Una empresa líder en servicios financieros busca un Agente de Customer Care en Barcelona.El candidato ideal debe ofrecer atención personalizada a clientes, resolver incidencias y comercializar productos proactivamente.Se requiere dominio de catalán y español, así como habilidades en Microsoft O

Experteer Overview En Moeve, serás parte del área de Mobility para impulsar la venta de tarjetas y productos del portfolio en tu zona. Gestionarás visitas a clientes, prospección y captación de nuevas cuentas, y asegurarás la satisfacción a través del seguimiento de incidencias. Colaborarás estrechamente con Customer Care y participarás en presentaciones a grandes cuentas. Si te motiva transformar la energía y la movilidad, este rol te ofrece impacto directo y crecimiento en un entorno con crecimiento sostenible. Compensaciones / Beneficios • Visitas presenciales a clientes y prospección en función de necesidades • Gestión y seguimiento de la cartera de clientes asignada • Prospección, negociación y captación de nuevos clientes • Implantar ventas de todos los productos del Portfolio • Gestión de la venta de Medios de pago de Crédito y Débito • Venta de Productos Non Fuel (servicios asociados) • Seguimiento de incidencias con Customer Care para detectar insatisfacción • Presentación a Tenders de Grandes Cuentas Responsabilidades • Office y CRM • Experiencia comercial (preferentemente en medios de pago, entorno petroleras y flotas) • Carnet de conducir • Disponibilidad para viajar • Localización en Madrid (Zona centro y sur) Requisitos principales •