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  • Customer Service con Alemán
    Customer Service con Alemán
    14 hours ago
    €24000 yearly
    Full-time
    Barcelona

    ¿Buscas estabilidad y un entorno internacional donde crecer profesionalmente? Desde Randstad estamos buscando un/a Customer Care con alemán, con energía, compromiso y orientación al cliente para unirse al equipo. Si tienes buen nivel de alemán y te motiva trabajar en proyectos a largo plazo dentro de una estructura sólida, ¡esta oportunidad es para ti! Nuestro cliente Nuestra empresa cliente es un grupo internacional líder en mediación de seguros y servicios financieros, con más de 3.500 millones de euros en primas gestionadas y más de 15 millones de contratos de seguros de vida. Con una trayectoria de más de 30 años en Francia y más de 15 años en el mercado ibérico, cuenta con presencia en varios países europeos como Italia, Alemania, Bélgica y Austria. La compañía ofrece una cobertura paneuropea y una sólida experiencia en toda la cadena de valor del sector asegurador, desde el diseño de productos hasta la gestión de siniestros, destacando por su conocimiento del mercado y su enfoque integral. Tus funciones • Atender llamadas entrantes ofreciendo información, soporte y asesoramiento a clientes., • Gestionar la apertura de nuevos siniestros de forma telefónica., • Apoyar en la organización y gestión de la documentación recibida., • Redactar y enviar comunicaciones a clientes (solicitudes, seguimiento y confirmaciones)., • Colaborar en diferentes tareas administrativas del día a día. Requisitos del puesto Formación: Ciclo Formativo Grado Superior Idiomas: Alemán: C2, Castellano: C1 Conocimientos: alto grado de orientación al cliente y ventas • Alemán nativo/bilingüe ( prueba oral y escrita), • Español/ Inglés avanzado, • Experiencia en atención al cliente y administración, • Buenas habilidades de comunicación Tus beneficios • Contrato indefinido desde inicio, • Calendario de festivos alemanes, • Jornada completa: De lunes a Jueves de 9h a 18h y viernes intensivos de 9 a 14h, • Teletrabajo en modalidad híbrida (pasado período de prueba), • Salario competitivo: 24.000 euros brutos anuales, • Incorporación inmediata ¿por qué con randstad? Randstad, tu mejor elección Trabajar con nosotros es poder elegir entre una amplísima variedad de ofertas de los mejores empleos y en las mejores empresas. Es elegir que te contraten con todas las garantías legales. Es poder firmar el contrato en remoto con todas las garantías y acceder a tu documentación de una manera rápida y sencilla, gracias a nuestra innovadora tecnología. Siempre cerca de ti, realizamos un seguimiento personalizado de tu incorporación para facilitarte la adaptación a tu nuevo puesto de trabajo. Y cómo queremos que sigas creciendo, contaremos contigo para futuras oportunidades de empleo. Elige trabajar con Randstad y te ayudaremos a encontrar ese empleo que mejor se adapta a ti. somos empleo sostenible La ambición de Randstad es ser la compañía de talento más equitativa y especializada del mundo. Ayudamos a las personas y a las organizaciones a desarrollar su verdadero potencial, buscando oportunidades que impulsen la sostenibilidad económica y prioricen el bienestar de las personas y el planeta. empleo inclusivo Nuestra convicción de que todas las personas, independientemente de su procedencia, tienen las mismas oportunidades de éxito se demuestra en nuestros procesos, donde promovemos la equidad laboral a través equipos diversos e inclusivos. compromiso NetZero Reforzamos nuestro compromiso ambiental para lograr la neutralidad de carbono en 2050 a través de la iniciativa Science Based Targets (SBTi).

    Immediate start!
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  • Asst Mgr-Banquets
    Asst Mgr-Banquets
    24 hours ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Entry level management position that leads the banquet staff while personally assisting in executing events based on requirements and standards. Develops and directs team to provide consistent, high quality service. Communicates performance expectations and trains staff in processes. Responsible for managing financial and administrative duties. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area. CORE WORK ACTIVITIES Supporting Management of Department Operations and Inventories • Manages departmental inventories and assets including par levels and maintenance of equipment. • Conducts monthly department meetings with the Banquet captains and employees. • Maintains attendance log for banquet employees. • Maintains and enforces established sanitation levels. • Adheres to and reinforces all standards, policies, and procedures (SOPs, LSOPs, etc.). • Ensures employee awareness of the event phase portion of the Meeting Planner Survey and Guest Satisfaction Scores. • Orders supplies for the department (e.g., china, glass, silver, buffet presentations, props, and other service equipment needs). • Uses banquet beverage “Use” records to guide banquet beverage supervisor in controlling liquor costs, managing the banquet beverage perpetual inventory and requisitioning liquor. • Understands the impact Banquet operations has on the overall success of an event and manages activities to maximize customer satisfaction. • Schedules banquet service staff to forecast and service standards, while maximizing profits. Participating in and Leading Banquet Teams • Attends and participates in all pertinent meetings. • Leads shifts and actively participates in the servicing of events. • Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine, and overall event presentation. Providing and Ensuring Exceptional Customer Service • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. • Responds to and handles guest problems and complaints. • Empowers employees to provide excellent customer service. • Strives to improve service performance. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Reviews quarterly Meeting Planner Survey and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction. Conducting Human Resources Activities • Interviews and hires Banquet captains and employees with appropriate skills. • Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. • Ensures employees understand expectations and parameters. • Observes service behaviors of employees and provides feedback to individuals. • Reviews comment cards and guest satisfaction results with employees. • Participates in the development and implementation of corrective action plans. • Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    No experience
    Easy apply
  • Operations Assistant (Receptionist) - Barcelona Residences
    Operations Assistant (Receptionist) - Barcelona Residences
    14 days ago
    €1800 monthly
    Full-time
    Barcelona

    Join us in delivering a great first living experience to more than 21.000 students Xior is the largest owner & operator of student accommodation in continental Europe. Our mission is to give as many students as possible a great first living experience. We offer a second home to more than 21.000 students in Belgium, the Netherlands, Germany, Poland, Spain, Portugal, Denmark and Sweden. A place where they can live, study, connect and relax. We want to do more than just provide infrastructure for our students. We believe we play a fundamental role in students' journey to independence. The right people are essential in this. Would you like to contribute to this as Operations Assistant in one of our Residences in Barcelona? We are looking for a dynamic, versatile operations assistant, who is eager to join two of our best student residence with more than 200 rooms combined and the activity this entails. You will be working in an educational environment, with an exclusive package of services and accommodation in an exceptional location. Your responsibilities: • You are the (first) face of our reception at the student residence, • You take care of our customer service; you help students at the counter, by mail, and over the phone, • You manage reservations and therefore the check-in and check-out process. You provide our students with the necessary keys and cards, • You accompany visitors and future clients during open days, a tour of the facilities, etc., • You support the administration office, • You monitor the building and take care of coordination between the different departments (cleaning, catering, maintenance & gardening), • You apply the necessary protocols in emergencies Your working conditions: • Permanent contract - 40h a week., • Rotating morning or afternoon shifts from Monday to Sunday, with 2 days off per week., • Salary of 1.800€ gross per month, • You will be working in one of our residences in Barcelona (Paseo de Gracia, Collblanc or Diagonal-Besòs. Your skills: • Studies in relation to Hospitality Industry, Tourism, and Business Administration (formative degrees, diplomas…) will be positively valued, • You speak Spanish, as well as English, • You know how to work with MS Office, • You have some interest and knowledge of costumer service, social networks and new technologies What we offer: • The opportunity to make an impact in a fast-growing, dynamic company that is the leader in the student accommodation sector in continental Europe., • You will help build the future by working with and for the student generation., • Opportunities for further development and (international) growth., • Pleasant workplaces in Barcelona with a fun, dynamic team, • An attractive, competitive salary complemented by numerous additional benefits

    Immediate start!
    Easy apply
  • Security Director - W Barcelona
    Security Director - W Barcelona
    4 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Manages security/loss prevention operations on a daily basis. Areas of responsibilities include protection of property assets, employees, guests and property, accident and fire prevention and response. Ensures that all areas of the property are safe and secure. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Strives to continually improve guest and employee satisfaction while maximizing the financial performance of the department. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the security/loss prevention or related professional area. OR • 2-year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area. CORE WORK ACTIVITIES Managing Security/Loss Prevention Operations • Assists in the development and implementation of emergency procedures. • Conducts investigation of all losses of property assets and refers to proper management for disposition. • Deploys security staff to effectively monitor and protect property assets. • Comply with all Corporate Loss Prevention safety and security management guidelines and procedures. • Conduct periodic patrols of entire property and parking areas. • Recognize success across areas of responsibility. • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. • Identifies and makes recommendations for minimizing physical hazards and unsafe work practices. • Implements action plans to monitor and control risk. • Maintains required reports and documentation regarding patrols of property and parking areas. • Provides means for obtaining necessary medical attention on a timely basis. Leading Security/Loss Prevention Teams • Attends pre- and post-convention and weekly forecast meetings to understand group needs and gather critical information to communicate to Loss Prevention officers. • Celebrates successes by publicly recognizing the contributions of team members. • Communicates the importance of safety procedures, detailing procedure codes, ensuring employee understanding of safety codes, monitoring processes and procedures related to safety. • Encourages and builds mutual trust, respect, and cooperation among team members. • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. • Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. • Serves as a role model to demonstrate appropriate behaviors. • Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. • Strives to improve service performance. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Ensuring Exceptional Customer Service • Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations. • Empowers employees to provide excellent customer service. • Meet quality standards and customer expectations on a daily basis. • Incorporates guest safety and satisfaction as a component of departmental meetings with a focus on continuous improvement. Conducting Human Resources Activities • Assists in minimizing cost of accident claims through aggressive claims management. • Brings issues to the attention of Human Resources as necessary. • Completes proper documentation and reports all employee accident and general liability incidents to Claims Reporting Service. • Conducts hourly employee performance appraisals according to Standard Operating Procedures. • Complete disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. • Administer property policies fairly and consistently. • Maintain first aid and CPR certifications required for Loss Prevention officers. • Handles guest problems and complaints. • Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. • Provides services that are above and beyond for customer satisfaction and retention. Additional Responsibilities • Analyzes information and evaluating results to choose the best solution and solve problems. • Develops and maintains a working relationship with local law enforcement authorities. • Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner. • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

    Easy apply
  • Ayudante de Camarero/a
    Ayudante de Camarero/a
    23 days ago
    Full-time
    Barri Gotic, Barcelona

    he place… Located in the Gothic Quarter, opposite Port Vell, the House has a private Club for our Members. The Health Club offers innovative options for taking care of our bodies and minds. We also have 56 rooms, a private cinema room, and our signature Cecconi's restaurant. Main Duties • Bring food/drink quickly from the kitchen/bar to its respective location in the restaurants and deliver to members., • Maintain a spotless, pristine work environment, • Provides service to and is accountable for an assigned section., • Develop relationships with members in order to provide personalized service., • Polishing cutlery ensuring they are ready for service., • Preparing any additions to tables in advance (preparing lemon wraps, condiments, butter portions etc), • Perform opening and closing procedures including but not limited to the set up and break down of stations., • Maintain a spotless and pristine working environment., • Attending regular trainings with front and back of house teams to learn about any menu changes and specials alongside daily tastings., • Wiping down tables after members have left resetting the restaurant so we can welcome reservations and accommodate walk ins., • Resolve member complaints, handling all member interactions with the highest level of hospitality and professionalism., • Take action in all matters related to safety, security, satisfaction and wellbeing of employees and members., • Assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality., • Supporting the team with any of their needs on an ad-hoc basis., • Learn the table plan and table numbers of your site. MEASURES OF SUCCESS • Positive feedback from member service surveys., • Mystery guest responses., • Member retention., • Overall financial performance of the house., • Punctuality., • Feedback from management team., • Weekly and monthly knowledge tests What We are looking for... • Passion for Food, drink and hospitality, • Strong attention to details, • Excellent customer service, • Fluent in English or Spanish, • Organised and reliable, • Ability to handle feedback to achieve member satisfaction, • Ability to multitask and work in a fast-paced environment, • Ability to understand and follow written and verbal instructions Benefits... • Team meal whilst on shift prepared by our chefs, • Soho Friends Membership, • 50% Team discount on Food & Drink, 7 days a week, • Staff Room Rates, • Birthday Day Off, • Discount on Cowshed products and Soho Home (up to 20%), • Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate., • Continuous training to develop yourself personally and professionally, • Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more.

    No experience
    Easy apply
  • Chef de Partie - Hotel Arts Barcelona
    Chef de Partie - Hotel Arts Barcelona
    4 days ago
    Full-time
    Eixample, Barcelona

    JOB SUMMARY Assists the Sous Chef in ensuring the quality, consistency and production of areas of responsibility in kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area. OR • 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area. CORE WORK ACTIVITIES Ensuring Culinary Standards and Responsibilities are Met • Supervises the preparation and production of all hot or cold food items for buffet and a la carte menu to ensure that they are in compliance with the prescribed recipes and specifications. • Supervises kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures. • Maintains food preparation handling and correct storage standards. • Recognizes superior quality products, presentations and flavor. • Plans and manages food quantities and plating requirements for the food operation (e.g., restaurant, banquet, pastry shop). • Communications production needs to key personnel. • Produces production prep list. • Assists in developing daily and seasonal menu items. • Ensures compliance with all applicable laws and regulations (e.g., HACCP, OSHA, ASI and Health Department). • Assists in estimating daily restaurant production needs. • Prepares and cooks foods of all types, either on a regular basis or for special guests or functions. • Checks the quality of raw and cooked food products to ensure that standards are met. • Determines how food should be presented and creates decorative food displays. Leading Kitchen Team • Supervises and coordinates activities of cooks and workers engaged in food preparation. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. • Leads shift teams while personally preparing food items and executing requests based on required specifications. • Supervises and manages restaurant kitchen employees. Understanding employee positions well enough to perform duties in employees’ absence. • Encourages and builds mutual trust, respect, and cooperation among team members. • Serving as a role model to demonstrate appropriate behaviors. • Ensuring and maintaining the productivity level of employees. • Ensures employees are cross-trained to support successful daily operations. • Ensures employees understand expectations and parameters. • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Assumes duties of the Sous Chef in his/her absence. • Assists Chef in daily line up and conducts in his/her absence. Establishing and Maintaining Kitchen Goals • Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc. • Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work. • Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. • Effectively investigates, reports and follows-up on employee accidents. • Knows and implements company safety standards. Ensuring Exceptional Customer Service • Provides services that are above and beyond for customer satisfaction and retention. • Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis. • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed. • Sets a positive example for guest relations. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. • Empowers employees to provide excellent customer service. • Handles guest problems and complaints. • Interacts with guests to obtain feedback on product quality and service levels. Managing and Conducting Human Resource Activities • Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. • Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes. • Manages employee progressive discipline procedures. • Participates in the employee performance appraisal process, providing feedback as needed. • Uses all available on the job training tools for employees. • Assists as needed in the interviewing and hiring of employee team members with appropriate skills. Additional Responsibilities • Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. • Analyzes information and evaluating results to choose the best solution and solve problems. • Attends and participates in all pertinent meetings. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests. Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with. In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

    No experience
    Easy apply
  • Barista
    Barista
    1 month ago
    €1100–€1500 monthly
    Full-time
    Sarrià-Sant Gervasi, Barcelona

    ¡Hola, futuro barista de Hagen! ¿Te apasiona el café de especialidad y estás listo para aportar mucha energía a una de nuestras animadas cafeterías de Londres? Estamos creciendo rápidamente y buscamos baristas con talento que se unan a nuestro equipo para servir café de primera calidad con auténtico encanto escandinavo. En Hagen, servimos un café excepcional con estilo escandinavo y la calidez de un barrio. Nos preocupamos profundamente por la calidad, la comunidad y por crear espacios donde tanto los clientes como los miembros del equipo se sientan como en casa. Damos mucha importancia al desarrollo de nuestro personal: tanto si tu objetivo es convertirte en barista sénior como si quieres dar el salto a la gestión, en Hagen hay oportunidades reales de crecer. Tus funciones: Preparar un café excelente de forma constante, en todo momento Ofrecer un servicio al cliente cálido, amable y profesional Mantener la barra limpia, organizada y funcionando sin problemas Apoyar al equipo en la apertura y el cierre, así como en las operaciones diarias Mantener la curiosidad, seguir aprendiendo y ayudar a los demás a hacer lo mismo Lo que obtendrás: 28 días de vacaciones pagadas Plan de pensiones de la empresa Café ilimitado (por supuesto) y descuentos en comida Una trayectoria clara de crecimiento y progresión Un ambiente de equipo solidario, divertido y dinámico Horario de trabajo: Los turnos son de 6:00 a 22:00 La flexibilidad es imprescindible Lo que buscamos: Más de un año de experiencia como barista Pasión por el café de especialidad y la hostelería Capacidad para trabajar en equipo con una actitud positiva y proactiva Disponibilidad para desplazarte o trasladarte a Londres Permiso para trabajar en el España ----------------------------------------------------------------- Hey future Hagen Barista! Are you passionate about specialty coffee and ready to bring great energy to one of our buzzing London espresso bars? We're growing fast and looking for talented baristas to join our team and deliver top-tier coffee with genuine Scandinavian charm. At Hagen, we serve exceptional coffee with Scandi style and neighbourhood warmth. We care deeply about quality, community, and creating spaces where both customers and team members feel at home. We’re big on developing our people — whether you're aiming to become a Senior Barista or step into management, there are real opportunities to grow at Hagen. What You’ll Do: Make beautiful coffee consistently, every time Deliver warm, friendly, and professional customer service Keep your bar clean, organised, and running smoothly Support the team with opening/closing and daily operations Stay curious, keep learning, and help others do the same What You’ll Get: £12.71 / h 28 days paid holiday Company pension Unlimited coffee (obviously) & food discounts Clear path for growth and progression A supportive, fun, and fast-paced team environment Working Hours: Shifts fall between: 6 am– 10pm Flexibility is a must What We’re Looking For: 1+ year of experience as a Barista A passion for speciality coffee and hospitality A great team player with a positive, can-do attitude Able to commute or relocate to London Right to work in the Spain

    Immediate start!
    Easy apply
  • Reservation Internship
    Reservation Internship
    4 days ago
    Full-time
    Eixample, Barcelona

    Upscale, 5-star hotel in Barcelona, Port Olympic, being in the city center, but only a few meters from the beach. With an unbeatable location overlooking the sea and close to the beach, it is ideal for business and leisure travelers. It has comfortable rooms, two pools and a gym. For meetings, it has fully equipped rooms that can hold up to 800 people. Our dedication and commitment are centered on meeting the needs of our guests, ensuring they have an exceptional and fulfilling stay in Barcelona. Barcelona, the city of Gaudí, is one of the most vibrant and innovative destinations in the country. It is no surprise that major technological events, such as the Mobile World Congress are hosted here. However, beyond its forward-thinking spirit, Barcelona is deeply rooted in culture and history, essential to understanding its unique character. Sofitel Barcelona Skipper enjoys a privileged location, right across from Barceloneta, the city's most iconic beach. Just a short walk away, guests can explore the enchanting Gothic Quarter, one of Barcelona’s most renowned cultural and historical landmarks. Additionally, the hotel offers excellent connectivity to both the airport and the main train station, ensuring seamless travel for all visitors. The main responsibilities include: • Customer care through phone and email demands. • Manage individual and group (accommodation) reservations. • Use of reservation programs: Opera (PMS) and Resaweb. • Follow up of any reservation no matter the shop channel making them all feel “spoiled”. • Revise all the reservations on the books to check their validity and details.

    No experience
    Easy apply
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