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Job Description Bagel Chef (Shop Manager) Reporting to: Regional Operations Manager for NYC Position type: Salaried, Exempt About PopUp Bagels PopUp Bagels is not just a bagel company—we’re a cultural movement. Our stores are small, our vibes are loud, and our energy is contagious. From signature neon and iconic bullhorns to our “Not Famous but Known” mirror, we’ve reimagined not just how a bagel is created, but how it’s enjoyed: Grip, Rip and Dip! With a cult-like following, massive social presence, and unparalleled collaborations with top companies, partners and Brand Ambassadors PopUp Bagels is defining a new food lifestyle brand. We keep things simple, but we do them really, really well. And our customers agree. About the Role: The PopUp Bagel Chef is responsible for building a team driven by culinary excellence and leading performance in our scratch-based kitchen. This role manages full shop operations and oversees all front- and back-of-house ops. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new daily skills and showing up as your best self. This role requires a results-oriented leader with strong operational experience. Our operation is centered around innovation and quality, and this role will operate strategically and systematically to set the team and shop up for success. The Bagel Chef will balance organization, logistics, and process improvement to optimize customer experiences. This role must effectively manage, delegate, and train teams to ensure all can handle new opportunities within the shop. You will communicate and uphold culinary standards, roll out new projects/initiatives, and keep up with all DOH guidelines, all while inspiring your team to work towards a better food future. Essential Responsibilities: Shop Operations & Financial Performance • Own full shop operations, including P&L accountability, food cost management, labor optimization, inventory controls, and sales performance., • Monitor daily and weekly KPIs and take corrective action to drive profitability and operational efficiency., • Ensure consistent execution of culinary standards, recipes, portioning, and quality across all products., • Oversee all systems and technology, including POS, digital ordering platforms, delivery integrations, and scheduling tools; proactively troubleshoot issues., • Manage and execute new initiatives, product launches, and operational rollouts within the shop. Leadership & Team Management • Recruit, interview, hire, onboard, and retain top talent for all shop roles., • Build effective staffing plans and schedules aligned with business needs, labor targets, and employee availability., • Lead, coach, and develop the Bagel Sous and leadership team to create a strong bench and succession pipeline., • Conduct performance management processes, including goal setting, feedback, coaching, corrective action, and terminations in partnership with HR., • Foster a positive, inclusive, and high-performance culture aligned with PopUp Bagels’ values. Training, Development & Communication • Ensure all team members are properly trained on stations, food safety, hospitality standards, and operational procedures., • Lead pre-shifts, leadership meetings, and ongoing training sessions to reinforce priorities and standards., • Communicate clearly and consistently across digital platforms and in person to align the team on goals, updates, and expectations., • Partner with Field Leadership on development plans and leadership readiness for future growth. Guest Experience & Brand Representation • Serve as the face of hospitality for the shop by actively engaging with guests, delivery partners, and the local community., • Address guest feedback and operational challenges promptly, converting insights into actionable improvements., • Uphold and model PopUp Bagels’ brand standards, energy, and service philosophy at all times. Compliance, Safety & Employee Relations • Ensure strict adherence to Department of Health regulations, food safety standards, and internal policies., • Maintain required certifications and ensure team compliance with training and documentation., • Uphold PopUp Bagels’ anti-discrimination, anti-harassment, and workplace conduct policies., • Maintain accurate documentation for employee relations matters and operational compliance., • Maintain operations in compliance with Federal, state, and local regulations, as required. Education, Experience, and Skills: • High school diploma or equivalent required, • Culinary training or coursework preferred but not required, • Active Department of Health and/or ServSafe certification (or ability to obtain within required timeframe), • 3–5 years of restaurant management experience, including full operational ownership, • Prior experience managing both front- and back-of-house operations, • Proven experience with hiring, scheduling, performance management, and employee relations, • Experience with inventory management, food costing, and labor optimization, • Experience working in fast-paced, high-volume, scratch-based kitchens preferred, • Strong leadership and people management capabilities, • Ability to motivate, coach, and develop high-performing teams, • Excellent organizational, time-management, and prioritization skill, • Strong business acumen with the ability to analyze financial and operational data, • Exceptional communication skills (verbal and written), • High attention to detail and commitment to consistency and quality, • Strong problem-solving and decision-making skills in dynamic environments, • Comfort navigating multiple technology platforms and digital systems, • Ability to adapt, learn quickly, and lead through change, • Passion for food, hospitality, and brand-driven experiences Physical Requirements • Ability to stand and walk for extended periods, • Frequently lift and carry up to 25 pounds, • Occasionally lift up to 50 pounds, • Ability to bend, reach, twist, and perform repetitive motions, • Ability to work in a kitchen environment with exposure to heat, cold, noise, and cleaning agents Additional Role Note: The duties of this position may change from time to time. PopUp Bagels reserves the right to add or delete duties and responsibilities at the discretion of PopUp Bagels or its managers. This job description is intended to describe the general work level. It is not intended to be all-inclusive. PopUp Bagels is proud to be an Equal Opportunity Employer. We do not discriminate based on race, age, ancestry, creed, color, religion, gender, sexual orientation, pregnancy, childbirth, breastfeeding or related condition, unemployment status, gender identity or expression, transgender status or gender dysphoria, marital status, domestic violence, sexual violence or stalking victim status, national origin, citizenship, disability, covered veteran and/or military status, genetic information or predisposing genetic characteristic, familial status as that term is described under other protected statuses or any other characteristic as protected under applicable federal, state and local law. We use eVerify to confirm U.S. Employment eligibility

Job Description About us: From innovative menus and striking design to impeccable service and critical attention to detail, at Great Performances, we weave our mission into all we do. Serving New York City for over four decades Great Performances has evolved from a waitress staffing agency to the leading catering, events, and hospitality companies in the greater New York area. We provide food services in an array of celebrated New York City cultural institutions including Jazz at Lincoln Center, Brooklyn Museum, Brooklyn Academy of Music, Wave Hill, and The Apollo Theater. We are known for full-service catering and events, corporate workplace dining and amenity programs, and large-scale event and festival production. Great Performances is the nation’s first caterer to own and operate an organic farm, Katchkie Farm located in Kinderhook, NY. Progressive from the start, we consistently set the pace for industry best practices. We are seeking highly motivated and talented individuals to join our team and to support our vision, mission, and values through everything they do. If you share our passion and want to make a meaningful impact, we invite you to apply. Our Vision: Building Community to Better Our World Our Mission: Unleash Joy through Genuine Hospitality Our Core Values: Craftsmanship: developing new menus, designs, and moments to deliver engaging experiences to our clients and guests. People: creating fair access, opportunity, and advancement for everyone. Our employees are our greatest asset. Sustainability: upholding and elevating standards for sustainable behaviors that support our planet. Collaboration: aligning with our clients’, colleagues’, and community’s visions to execute a successful experience. Doing Good through Food: engaging in action around food access, health and wellness, education, and philanthropy. We are seeking a talented, organized, and experienced Chef de Cuisine to lead our kitchen operations at Wollman Rink and deliver exceptional culinary experiences. The ideal candidate is a strong leader who thrives in a fast-paced environment and is passionate about food quality, team development, and operational excellence. This role is responsible for overseeing kitchen staff, maintaining the highest food safety and quality standards, managing inventory and purchasing, and ensuring every dish is prepared and presented with excellence and consistency. ResponsibilitiesCulinary Excellence & Kitchen Operations • Ensure the timely preparation, freshness, quality, and consistency of all dishes served., • Maintain high standards for food presentation, plating, and execution across all services., • Assist with menu development, recipe creation, and seasonal culinary initiatives., • Monitor kitchen operations to ensure efficiency, organization, and smooth daily service. Leadership & Team Development, • Lead, motivate, and develop a high-performing kitchen team in a fast-paced environment., • Recruit, hire, train, coach, and mentor cooks, food preparation staff, and dishwashers., • Coordinate staff schedules, assignments, and daily workflow to meet operational needs., • Establish and maintain performance standards that promote accountability, consistency, and teamwork. Food Safety & Sanitation, • Maintain strict compliance with all food safety, sanitation, and health department regulations., • Implement and enforce hygiene, cleanliness, and workplace safety procedures., • Monitor kitchen equipment and workspaces to ensure cleanliness, functionality, and operational efficiency. Inventory, Purchasing & Administrative Management, • Manage inventory levels and oversee the ordering of food, supplies, and kitchen equipment., • Submit purchase orders and maintain accurate inventory and cost controls., • Purchase products from company-approved vendors while ensuring quality and budget expectations are met., • Support operational and financial goals through effective labor and resource management. Collaboration & Guest Experience, • Partner closely with the General Manager and front-of-house leadership to ensure strong communication and seamless service execution., • Address guest or client concerns related to food quality and service in a professional and timely manner., • Continuously seek feedback to improve culinary offerings and the overall guest experience. Qualifications, • Minimum of 2 years of restaurant management experience in a high-volume hospitality environment., • Strong culinary background with professional references required., • Knowledge of food safety, sanitation standards, and kitchen operations best practices., • Proficiency in Microsoft Office, including Microsoft Excel., • Strong leadership, coaching, and team development skills., • Excellent organizational, multitasking, and problem-solving abilities., • Ability to communicate and collaborate effectively with kitchen, service, and leadership teams., • Professional demeanor with a positive attitude and strong work ethic., • NYC Food Handler’s Certificate preferred. Location: Wollman Rink, 830 5th Avenue, New York, NY 10065 Position Type: Full-Time, On-Site Base salary: $85,000 – $90,000 year, based on experience Benefits: PTO, 401(k), medical, dental, and vision insurance, transit benefits, paid safe and sick leave, and an FSA (Flexible Spending Account). Must be able to provide valid documentation that you are legally eligible to work in the United States. Great Performance is an equal-opportunity employer. At Great Performances, we employ qualified individuals based solely on their ability, training, and experience. Great Performances does not discriminate against any employee or applicant for employment or promotion based on race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Job Description The shift supervisor role can be the gateway to broader leadership roles! If you are eager to lead and learn restaurant management this role provides an introduction into leadership for you! Shift Supervisor Responsibilities: • As a Shift Supervisor, you will have direct ownership of the results of your team and how you can impact the guest experience and the restaurant’s success, • Support the Restaurant General Manager in restaurant goals related to building and developing the team, operations metrics and profitability, • Effectively communicate goals, promotions, business updates, etc, • Provide a top-notch guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals, • Lead the overall positive and collaborate family environment Success Factors: • Takes absolute pride in everything you do, • Goal-oriented leader that enjoys a fast-paced environment, • Leads through motivating and mentoring others, • High accountability for results and leading a team, • Desire to learn and grow into broader management positions, • Values customer service and positively impacting our guest’s experience, • Practices high quality food and cleanliness standards Additional Info: • You must be 18 years old with a valid driver’s license and reliable, personal transportation, • Keep in mind that this is just basic information. You’ll find out more after you apply. Independently –owned franchised or licensed locations may have different requirements, and are solely responsible for setting the terms and conditions of employment for their restaurants., • If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation any time by contacting the location nearest you. This job posting is for a position in a restaurant that is independently owned and operated by a KFC franchisee. This means your application will be reviewed only by the franchisee who is solely responsible for any hiring decisions. If hired, the franchisee will be your only employer and is alone responsible for any and all employment related matters.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionAbout Ghirardelli Are you ready to make your mark in one of the most iconic landmarks of New York City? We're seeking an enthusiastic and dynamic Store Manager to lead the launch and management of our new store in the legendary Empire State Building! Join the Ghirardelli team! Scope of Responsibilities The General Manager is most directly responsible and accountable for all aspects of managing our store and upholding the high standards of the Company and its reputation. The General Manager ensures that the store operates in a way that delivers excellent customer service, maximizes financial return, and fosters an environment that makes Ghirardelli a great place to work for our employees. Store Management • Ensures the well-being of store and its employees through effective management of safety and risk, including prevention, escalation, and response, • Effectively and timely communicates with all levels of the organization by following company standards of team-building, recognition, and professionalism, • Works closely with store personnel, store and division management teams, and Ghirardelli corporate liaisons, such as human resources, finance, and payroll, • Actively operates with excellence, maximizing sales driving opportunities and actively planning to increase effectiveness within the store Restaurant and Retail Operations • Establishes and effectively prioritizes daily store activities for quality operations, • Upholds the values of exemplary customer service by modeling behavior and leadership, • Monitors sales and labor cost issues daily with a goal to maximize profitability without sacrificing customer service, • Responds in a timely manner to all escalated customer service issues, • Maintains high standards of cleanliness, food/product safety, and branding requirements, • Properly uses POS, SAP and ADP systems in all its functionality, including payroll, inventory management, cost of goods sold, gross profit, and customer service, • Works in tandem with district manager to establish store plans that are attainable and growth-oriented, • Works in conjunction with regional manager and finance department to establish profit and loss for the store, • Maintains inventory levels at optimum efficiency through order placement via vendors and appropriate corporate personnel People Management • Performs payroll, scheduling, interviewing, selection, in-service training, and separation management in conjunction with the human resources and payroll departments, • Develops store personnel, especially the management team, using coaching, mentoring, and empowerment practicesSpecific Knowledge & Skills, • 3+ years experience in store operations management, • Experience and accountability for financial statements including Profit & Loss, • Minimum Bachelor's degree in Business or Hospitality or equivalent experience preferred Other Job Requirements • Occasional to Constant Repetitive Fine Manipulation (keyboarding, ten key, writing), • Rare to Occasional Simple Grasping, • Rare to Occasional ability to lift and carry up to 50 pounds, • Occasional to Constant Sitting, • Occasional to Constant Walking, • Occasional to Constant Standing, • Rare to Occasional twisting of the neck and waist, • Rare to Occasional Reaching at or below the Shoulder level, • Ability to travel to various locations across the country, • Occasional to Frequent usage of verbal communication equipment (telephone, radio, cellular), • Rare to Occasional Squatting/Bending/Stooping/Stretching Salary range: $62,593 - $78,266 annually Powered by JazzHR 0qJUU8FkQU

Job DescriptionEssential Duties and Responsibilities: • Station master of both the front and back of house, • Effectively train and mentor Crew Members, • Effectively manages the restaurant, including administration of policies and guidelines of the company, ensuring 100% customer satisfaction at all times, • Maintains fast, accurate service, positive guest relations, and ensuring products are consistent with company quality standards, • Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met, • Must maintain an “A” health inspection rating at all times, • Controls day-to-day operations by scheduling labor, ordering food and supplies, and developing the restaurant team, • Assists profit & loss, by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions, • Manage Food and Labor Costs, keeping them to the level specified by management., • Conducts performance appraisals, takes disciplinary action, motivates and trains, • Ensures maintenance of equipment, facility, and grounds through the use of a preventative maintenance program, • Ensures food quality at all times, • Ensures a safe working and customer experience environment by facilitating safe work behaviors of the team, • Trains to gain the skills and experience necessary for promotion to General Manager, • Performs day-to-day responsibilities such as using cash register, operating the grill, taking customer orders, etc., as needed, • Other duties and responsibilities as assigned by your supervisor Qualifications - Knowledge, Skills and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ● Education/Experience: Successful Candidates/Employees of this position must have a High School Diploma or GED. A college or university degree is preferred. In addition, 1-2 years of supervisory experience in either a food service or retail environment is required with responsibility for restaurant/store profit and loss. Experience in providing customer service and a desire to grow in the food industry is strongly preferred. You must have a very hands on management style and be actively involved in all daily functions of the store. • Certifications: A NYC Food Handlers License is required to be considered for this position., • Language Ability: Good communication and interpersonal skills are required. The successful candidate/employee will use communication skills to build an exceptional team, supervise others, give detailed instructions and training, and resolve conflicts. The ability to read and comprehend simple instructions, short correspondences, and memos is necessary. The position also requires the ability to write simple correspondences and the ability to effectively present information one-on-one, in small group situations and to other employees of the organization as well as customers. It also requires the ability to read, analyze, and interpret general business memos, including financial data. This position requires that you are able to proficiently speak, read, and write the English language, • Math Ability: The position requires the ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. It also requires basic business math and accounting skills., • Reasoning Ability: The position requires the ability to solve practical problems and deal with a variety of situations and people. Strong analytical and decision-making skills are needed., • Computer Skills: Basic personal computer literacy is required, with proficiency in Word, Excel, PowerPoint, Internet, and other appropriate software. Must be able to operate cash register., • Supervisory Responsibilities: Supervises Shift Leaders and Crew Members. Requires strong skills and experience in management, delegation, training, creating a positive work environment, and taking disciplinary action, as needed., • Physical Demands: The position’s physical demands require work in a restaurant/kitchen environment with moderate to loud noise levels, varying temperature conditions and possible direct exposure to hazardous substances, such as hot oil. While performing the duties of the job, the employee is regularly required to sit, stand, travel and react quickly to deadlines, sometimes with little notice. The employee is often required to stand for long periods; walk, bend, kneel, and reach with hands boxes or food containers typically weighing 50 pounds or less, without restrictions. May be required to use stepladder. Finger dexterity is required for use of cash register. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Must be able to travel as needed., • Hospitality: Actively look for ways to help customers, provide as much information as requested. Infer possible customer needs, as it may be their first experience at the restaurant. Knowledge of, quality standards of service, store policies regarding customer interaction, assessment of customer needs and customer satisfaction are all necessary., • Active Listening: Give full attention to what customers are saying, be able to listen to and process the customers’ order without losing track., • Social Perceptiveness: Be aware of customers’ reactions, both verbal and nonverbal, and understand why they are reacting this way. Understand the boundaries of appropriateness., • Integrity-must be honest and possess an immense code of ethics as the cashier is the primary receiver in the cash flow.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionCompany Description Store Management Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards. Opportunities! Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace. Great Pay! Our General Manager are paid a salary of $1275.00. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance. Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required. Job Description PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Walking For short distances for short durations Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Sitting Paperwork is normally completed in an office at a desk or table Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Qualifications • Valid U.S employment authorization that allows you to work in the United States of America., • Friendly, • Works well with others., • Works well under stress of high paced environment., • Organized, • Efficient in time management., • Must work weekends, • Preferred restaurant experience., • Ability to multitask., • Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable, • Motivational skills, • Enthusiastic, • Possess the ability to train and develop a team., • Able to make employee schedules, • Able to place stores food orders/maintain inventory., • Able to keep the store employees in proper image., • Able to respond to customer concerns., • Must be able to follow Team Sharma Domino’s Policies., • Must be able to work together as a team., • Must understand all store calls must be answered after the first ring, • Exceptional product above all. Additional Information All your information will be kept confidential according to EEO guidelines.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description ABOUT BATHHOUSE Bathhouse is where the sauna meets the social scene. Thermal pools, steam rooms, and elite hands-on treatments — all in a sleek, high-energy space. We're the intersection of wellness and social. Equal parts sanctuary and scene. We build spaces where anyone, with any body, can show up and feel better leaving than they arrived. JOB DESCRIPTION Bathhouse is seeking a thoughtful and experienced Shift Manager to help oversee the operations of the facility. This role includes day-to-day oversight of multiple departments — including guest services, amenities, therapies, restaurant, and housekeeping — ensuring everything runs smoothly and consistently throughout the shift. The Shift Manager leads and supports the team on the floor, ensures that service standards are upheld, and helps create a positive experience for both guests and employees. The role reports to the General Manager. RESPONSIBILITIES • Manage daily floor operations across all departments to ensure smooth, safe, and efficient service flow., • Be a visible leader on the floor — support the team and resolve issues in real time., • Direct the work of daily staff and ensure that they are consistently meeting service standards so that every guest has a warm, seamless experience., • Open and/or close the facility, including cash handling, walk-throughs, checklists, and reporting., • Oversee department leads and support them on various tasks such as scheduling, labor management, and break coverage to stay within targets., • Monitor cleanliness, safety, and maintenance needs; escalate and follow up on issues promptly., • Handle guest questions, feedback, and complaints with professionalism and care — turn moments of friction into recovery opportunities., • Create and maintain written protocols and training procedures in accordance with our Culture of Documentation (CoD), • Coach team members during shifts — provide real-time feedback, guidance, and encouragement., • Help interview, hire, onboard, and train new team members, reinforcing culture, systems, and expectations., • Maintain awareness of inventory levels for key areas and communicate needs to the appropriate teams., • Partner with the GM to provide team member feedback and evaluation, and if necessary, discipline., • Prepare and submit end-of-shift notes, incident logs, and updates so the next team is set up for success., • Support health, safety, and compliance standards — ensure policies are followed at all times. QUALIFICATIONS • 2–4+ years of experience in hospitality, wellness, spa, fitness, hotel, restaurant, or retail leadership., • Experience supervising and managing teams during active shifts (opening, closing, floor management, or similar)., • Strong people leadership skills — able to motivate, support, and hold teams accountable., • Calm under pressure, with excellent problem-solving and decision-making skills., • Comfortable being highly visible on the floor as needed., • Proven ability to handle guest issues with empathy, composure, and follow-through., • Familiarity with scheduling, labor management, and daily reporting preferred., • Comfortable using POS systems, scheduling tools, and basic Google/Office tools., • Organized and detail-oriented, with the ability to manage multiple priorities at once., • Commitment to cleanliness, safety, and operational standards., • Able to work evenings, weekends, and holidays as needed., • Ability to stand/walk for extended periods and lift up to ~25–30 lbs as needed. COMPENSATION & BENEFITS • Total compensation: $67,000 + monthly bonus, • Medical, Vision, and Dental insurance available for full-time employees., • Complimentary unlimited admission to Bathhouse., • Three "Plus One" guest passes per month., • 50% discount on services, retail products, and restaurant offerings.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job Description WHY YOU'LL LOVE WHAT YOU DO AT PLANTA: Medical, Dental, Vision & Life Insurance offered for PLANTA employees. Work/life balance is a priority — annual PTO starts 90 days after date of employment. No limit on referral bonuses for sending Leadership and Team Members our way, paid after 180 days of successful employment. 50% off delicious plant-powered food at all full-service PLANTA concepts: PLANTA, PLANTA Queen, and PLANTA Cocina. Exciting career growth & development opportunities as part of an ever-expanding company: new restaurants and new positions are always on the horizon. PLANTA is building a team of inclusive, strategic, and dynamic individuals who lead with a focus on equity, productivity, and workplace satisfaction. Our mission is to FUEL THE FUTURE and we do this across every corner of the hospitality industry, from creative and marketing to culinary, beverage, and beyond. Together, we craft exceptional guest experiences that leave a lasting impression. At PLANTA, our passion for hospitality runs deep. It goes beyond delivering outstanding experiences for our guests; it's about nurturing and developing our team to become the next generation of industry leaders. We are committed to sourcing the finest ingredients and embracing our social responsibility to create a more sustainable organization each day. What you'll find at PLANTA is a culture fueled by our core values: Determined—we stand for change, and together, we plan to win. Humble—we make mistakes, but we own them and learn from them. Intentional—we genuinely care about the people and the world around us. Nourishing—we aim to leave our guests, communities, and team members in a better place. Evolving—we embrace change and champion flexibility as we grow together. FOH Shift Supervisor A multifaceted role, the Shift Supervisor works in conjunction with the General Manager to oversee the daily operations of the restaurant. Focusing on staff training, generation of top line revenue and management of labour and cost of goods, the Shift Supervisor will be involved in all aspects of the restaurant. WHAT'S ON YOUR PLATE: • Champion the brand’s vision and values and ensures alignment amongst the concept team, • Support a culture of positivity and high standards where all staff CHASE perfection in everything they do, • Lead by example, create an environment that is warm, welcoming and filled with positivity for guests and employees, • Executes standard operating procedures, coordinates restaurant operations during each shift, determines and implements operating improvements, • Supporting Leadership Team in developing and implementing creative and effective staff training initiatives, • Executing efficient operations and keeping guests satisfied and coming back to build sales, • Assist in creating department schedules as per business levels to ensure budgeted labour costs are met, • Assist in ordering food, beverages, and supplies to ensure all items are in-stock, • Monitors adherence to health, safety and hygiene standards within location, ensure compliance with restaurant security procedures, inclusive of alcohol regulations, ensure a safe working environment by facilitating safe work behaviors of the team and guests, maintains safe, secure, and healthy facility environment by establishing, following, and enforcing sanitation standards and procedures; complying with health and legal regulations; maintaining security systems, • Maintains restaurant cleanliness and upholds esthetics standards of CHG, • Monitor inventory reports and order when necessary, • Resolving in-service guest complaints, • Identifying and following up on tasks related to repairs, cleaning and maintenance to ensure restaurant cleanliness standards are always met, • Attendance and contribution to Banquet Event Order (BEO) and Operations Team meetings INGREDIENTS YOU WILL BRING TO THE TABLE: • 2+ years in a Supervisory role with high volume exposure in a full-service restaurant, • Experience with sales projections, expense budgets, analyzing profit and loss statements, • Focused on building and promoting the company’s vision and values, • Ability to learn and bring "out of the box" ideas to the team, • Self-starter with the ability to motivate and recognize all levels of staff, • Genuine enthusiasm and aptitude for serving people to ensure WOW factor, • Excellent verbal and written communication skills, • High level of business acumen, • Demonstrates strong problem solving skills through ability to diagnose and implement solutions At PLANTA we do not tolerate any form of discrimination in the workplace, including during the recruitment stages. As such, all applications are viewed by our diverse recruitment team that uses a holistic and equitable approach. PLANTA is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations in accordance with the Americas with Disabilities Act during the application process are available upon request. This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Job Description Shift Leader Our first Smashburger restaurant opened in 2007 with one single notion in mind; to serve a better burger! Better burgers takes better service, support and teamwork. That's why we treat our team members fairly in a diverse and safe environment. With an average of 10 restaurants opening each year, we invest in building internal opportunities for our teams’ learning and growth.” We just build better. Better Burgers. Better Teams. Better Experiences. Better Benefits: Build a better experience work & lifestyle! • Tip share-earn up to $2/hr. extra in tips, • Get Paid $ to Refer your Friends*, • RGMs, RMs, & SLs are entitled to one (1) free meal each shift they work *, • Flexible schedules in a fun, family friendly, team environment, • Medical, Dental and Vision Options**, • Paid time off – vacation and sick**, • 401K match (21 and older), • Employee Assistance Program, • Fast track for career opportunities and management experience, • Free uniform **Eligibility based off of time in position and average hours worked *Referred Employees Must Be in Good Standing & Referee must be employed with Smashburger at time of payout. Bonus is paid in two distributions Shift Leader Responsibilities • Reporting to the Restaurant General Manager, our Shift Leaders are the champions of better burgers! In this role you will:, • Manage the performance of both FOH & BOH employees, • Promote a fun and positive work environment, • Manage the effectiveness of people focused processes and systems, • Provide initial and ongoing training to all employees within the unit utilizing SmashConnect, LMS, and 4 step method of training, • Reward and recognizes employee performance that exceeds company standards, • Manage with integrity the daily completion of operational check lists to include, • Line checks and uniform standards, • Opening/closing check lists, • Safe and deposit logs, • Manage the guest experience metrics (NPS and OSAT), • Manage FSC operational standards daily, • Ensure all food safety standards are followed & in compliance with local health depts., • Exemplify guest service on each shift of the day and communicates SIZZLE service standards to the employees, • Manage the successful onboarding and training for all new employees, • Follow COGS management procedures for food ordering and inventory, • Follow company cash policies to ensure minimal losses through theft or shortages, • Manage daily labor Shift Leader Requirements • Previous Shift Leader Experience, • 90-day completion of train the trainer course, • Flexible to work nights, weekends, and holidays, • Follow Smashburger uniform standards, • Ability to follow all guidelines and procedures set forth by Smashburger, local, state, and federal employment regulations, • Must successfully complete Smashburger training program, • Possess strong communication skills, both written and verbal, to effectively communicate with restaurant management, front line employees and corporate support teams, • People management skills to effectively select, assess, coach/counsel, develop, motivate, and lead restaurant teams, • Excellent attention to detail, • Proven time management, consistency, and organizational skills, • Highly motivated, self-directed, and results driven, • Physical ability to stand for extended periods of time and to move and lift boxes of food/ supplies up to 50 lbs., • Ability to work in high temperatures All applicants and employees have an equal opportunity for employment and advancement within Smashburger. Smashburger is dedicated to the principles of equal employment opportunity. We prohibit unlawful discrimination against applicants, prospective applicants, or employees on the basis of age 40 and over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, gender identity, military or veteran status, or any other applicable status protected by state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of substantially interfering with an individual’s work performance or creating an intimidating, hostile, or offensive work environment. We maintain a workplace free of racial slurs and bias. This policy applies to all employees, including managers, supervisors, co-workers, and non-employees such as customers, clients, vendors, consultants, etc. Any conduct in violation of these company policies is also a violation of the law. Employees who engage in, ratify, or perpetuate discrimination, harassment or retaliation will be subject to disciplinary action, up to and including immediate discharge. We use eVerify to confirm U.S. Employment eligibility. https://smashburger.com/job-applicant-privacy-policy We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job DescriptionJob Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: Run shifts confidently and ensuring smooth operations from open to close Coach and train Team Members on food prep, barista skills, guest service, and Pret standards Give real-time feedback to help team members improve and grow Conduct team pre-shifts to keep everyone aligned on daily goals and priorities Create a positive, energized environment where people want to work hard Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display Ensure all food and drinks are prepared to Pret's quality standards throughout your shift Maintain proper food temperatures, freshness, and availability of all menu items Oversee hot food production, barista station, and food prep areas Monitor that all stations are set up correctly and stocked appropriately Deliver excellent guest service and coach your team to do the same Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too Execute new product launches and promotions on time Keeping the Shop Safe & Clean: Ensure all health & safety and food safety standards are followed throughout your shift Complete required safety checks, temperature logs, and equipment tests Keep the shop clean, organized, and ready for inspections at all times Address any safety or cleanliness concerns immediately Ensure the shop looks great through the guest’s eyes Managing Shop Operations: Open or close the shop following Pret procedures Monitor equipment and report maintenance issues to your Manager Help manage waste and stock levels for food, drinks, and supplies Handle guest concerns professionally and escalate when needed Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: Work closely with Assistant Managers and the General Manager to hit shop goals Help drive sales through great service, product knowledge, and team engagement Identify opportunities to improve efficiency or guest experience Attend leadership meetings and training courses Be a role model for Pret's values Requirements 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments Experience supporting operational performance and service standards in a fast paced and high volume settings Strong communication and problem-solving skills NYC Food Handlers Card Available to work in person +30 hours Led a shift of greater than 5 employees Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) Tips when Good Service is Provided Paid Time Off Free breakfast and lunch when working – including generous discounts when you’re not Health, Dental and Vision Benefits (Available for Full-Time Employees) 401K retirement plan (Available for Full-Time Employees) Child Bonding Leave The Pret Academy, which supports the training and development for our wonderful people A friendly, fun, and fast paced environment with passionate teams to work with Transit program, FSA and HSAs available Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $21.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.

Job Description Job Title: Team Leader Pay: $23.00 per hour + Mystery Shopper Bonus + Tips About the Company: We’re proud makers of delicious food, organic coffee and big ideas across 750+ shops in 20+ countries. Whether you’re making our guests’ days with the perfect latte or leading your team to success, roles in Pret shops come with huge opportunities for growth. Together, we’re doing the right thing and growing fast – it’s an exciting team to hop on board! About the Role: At Pret, Team Leaders are the backbone of our shops. You're the person who makes everything work, coaching your team, keeping standards high, and creating the kind of energy that makes both guests and team members want to come back. This is your first step into a leadership role. If you can run a good shift, you can eventually run a good shop. Whether you're working toward managing your own business one day or becoming an entrepreneur, this is where you'll learn how to lead people, drive sales, manage costs, and make decisions that directly impact the bottom line. Many of our General Managers and multi-unit leaders started right here as Team Leaders. As a Team Leader, you'll run shifts, lead by example, and help your team grow. You'll ensure the shop is running smoothly during peak rushes and quiet moments alike. You'll solve problems on the spot, champion Pret's values, and be the go-to person your team can count on. This isn't just about managing tasks, it's about building a team culture where people do their best work and guests feel the Pret difference. If you're ready to step up, take ownership, and develop the skills to run your own business someday, we want you on our leadership team. Key Responsibilities Leading the Team: · Run shifts confidently and ensuring smooth operations from open to close · Coach and train Team Members on food prep, barista skills, guest service, and Pret standards · Give real-time feedback to help team members improve and grow · Conduct team pre-shifts to keep everyone aligned on daily goals and priorities · Create a positive, energized environment where people want to work hard · Address team concerns and communicate with the Manager about performance or development needs Delivering Pret Standards: · Keep retail langers restocked and looking picture perfect, guests should always see a full, beautiful display · Ensure all food and drinks are prepared to Pret's quality standards throughout your shift · Maintain proper food temperatures, freshness, and availability of all menu items · Oversee hot food production, barista station, and food prep areas · Monitor that all stations are set up correctly and stocked appropriately · Deliver excellent guest service and coach your team to do the same · Serve Barista Prepared Drinks within the 60-second standard and ensure your team does too · Execute new product launches and promotions on time Keeping the Shop Safe & Clean: · Ensure all health & safety and food safety standards are followed throughout your shift · Complete required safety checks, temperature logs, and equipment tests · Keep the shop clean, organized, and ready for inspections at all times · Address any safety or cleanliness concerns immediately · Ensure the shop looks great through the guest’s eyes Managing Shop Operations: · Open or close the shop following Pret procedures · Monitor equipment and report maintenance issues to your Manager · Help manage waste and stock levels for food, drinks, and supplies · Handle guest concerns professionally and escalate when needed · Complete administrative tasks like scheduling support, inventory checks, and shift reports Supporting Shop Success: · Work closely with Assistant Managers and the General Manager to hit shop goals · Help drive sales through great service, product knowledge, and team engagement · Identify opportunities to improve efficiency or guest experience · Attend leadership meetings and training courses · Be a role model for Pret's values Requirements · 1+ years of supervisory experience or equivalent leadership experience in restaurant, retail, or hospitality environments · Experience supporting operational performance and service standards in a fast paced and high volume settings · Strong communication and problem-solving skills · NYC Food Handlers Card · Available to work in person +30 hours · Led a shift of greater than 5 employees · Ability to stand and walk for extended periods; lift, carry, push, pull, or move objects up to 50 pounds; bend, reach overhead, squat, kneel, and go up and down stairs as needed; safely maneuver through tight or compact spaces; operate restaurant equipment and handle tools such as tongs, pots, and pans with dexterity; work in environments ranging from hot to cold, including near open flames and occasional outdoor conditions; maintain close, distance, and peripheral vision; communicate continuously with team members; and work in a constant state of alertness while maintaining safe operations Benefits: · Weekly Mystery Shopper bonus plan (Up to an extra $1.00 per hour) · Tips when Good Service is Provided · Paid Time Off · Free breakfast and lunch when working – including generous discounts when you’re not · Health, Dental and Vision Benefits (Available for Full-Time Employees) · 401K retirement plan (Available for Full-Time Employees) · Child Bonding Leave · The Pret Academy, which supports the training and development for our wonderful people · A friendly, fun, and fast paced environment with passionate teams to work with · Transit program, FSA and HSAs available · Pet Insurance We use eVerify to confirm U.S. Employment eligibility.