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  • Quality Process Owner
    Quality Process Owner
    5 hours ago
    Full-time
    Inwood

    We’re looking for motivated, engaged people to help make everyone’s journeys better. Job Summary The Local Quality Process Owner is responsible for overseeing and sustaining quality initiatives at the unit level, ensuring alignment with global and regional standards while tailoring practices to local operational needs. Reporting directly to the General Manager, this role plays a key part in embedding a culture of quality across all functional streams. The position also ensures that customer requirements are consistently met through proactive monitoring, training, and collaboration. The Local Quality Process Owner leads local quality projects, supports continuous improvement efforts, and fosters cross-functional engagement to enhance overall performance and customer satisfaction. Annual Salary Range: 105-120k Location: 30 Inip Dr, Inwood NY 11096 Benefits: • 401(k), • Dental insurance, • Disability insurance, • Health insurance, • Paid time off, • Vision insurance, • Daily meals, • Parking Main Duties and Responsibilities Quality Management and Adherence: • Oversee that all agreed customer requirements are consistently met within the local operations., • Coordinate efforts to uphold internal quality standards and specifications., • Define and establish local quality standards and processes to address specific unit needs., • Implement and maintain local Quality Management System (QMS) aligned with global standards., • Support execution of the Quality Roadmap milestones and strategic initiatives. Performance Monitoring and Reporting: • Implement mechanisms to monitor quality performance, identify trends, and report deviations or risks to relevant stakeholders., • Analyze quality metrics to drive data-informed decisions and corrective actions., • Drive local governance and auditing activities to ensure compliance and identify areas for enhancement. Continuous Improvement and Problem Solving: • Lead local quality projects aimed at improving product and service delivery., • Support root cause analysis of quality issues and lead the implementation of preventive and corrective actions., • Identify and facilitate opportunities for continuous improvement within local operational processes. Cross-Functional Collaboration and Support: • Collaborate across departments to ensure seamless integration of quality practices within daily operations., • Act as a liaison between the unit and regional/global quality teams to support alignment and consistency., • Lead the investigation of customer complaints and trends, delivering timely and precise reports to commercial and customer service teams. Quality Culture and Capability Building: • Promote and instill a culture of quality awareness across all levels of the unit., • Develop and deliver quality training to operations teams to support understanding and execution of standards., • Lead local quality awareness campaigns and initiatives to engage staff and reinforce best practices. Education • Minimum of bachelor’s degree in related field or equivalent field experience; advanced degree in related field desirable. Master’s degree preferred. Work Experience • Must have a minimum of 2 years of professional experience in quality management, with demonstrated career growth., • Experience in implementing and maintaining quality systems, standards, and audits, • Preference for experience in airline catering and/or multi-site manufacturing environment., • A proven track record of successful results. Technical Skills • Strong computer literacy and good knowledge of Microsoft Office including Word, Excel, PowerPoint., • Proficiency in quality assurance tools and methodologies., • Excellent interpersonal, influencing, verbal and written communication skills required., • Exemplary English writing skills, with reading and writing proficiency in multiple languages., • Proven teamwork experience in a fast-paced environment., • Passionate and self-motivated., • Detail orientated, flexible and responsive., • Ability to handle multiple tasks and meet tight deadlines. Core Competencies Required • In addition to the previously outlined qualifications:, • Strong understanding of ISO 9001 requirements, including risk-based thinking, process approach, and continual improvement., • Exceptional communication and influencing skills, with the ability to engage and align stakeholders at all levels of the organization., • Strong analytical and problem-solving capabilities, coupled with a results-oriented mindset and a commitment to continuous improvement across various security domains., • Visionary thinking and a passion for pushing the boundaries of what's possible in quality strategy and execution, with a focus on developing innovative solutions., • Strategic Thinking and Execution-ability to translate global strategy into local actions plans., • Stakeholder Engagement – Skilled in aligning priorities across regional and senior stakeholders., • Data & Systems Proficiency – Familiarity with FACs, OTP, and AI tools for quality management., • Customer-Centric Mindset – Experience with VoC programs and customer satisfaction initiatives., • Change Management & Communication – Proven ability to lead transformation and foster quality culture., • Innovation & Technology Awareness – Ability to assess and integrate emerging technologies into processes. gategroup Competencies Required to be Successful in the Job: • Thinking – Information Search and analysis & problem resolution skills, • Engaging – Understanding others, Team Leadership and Developing People, • Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively, • Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus Demonstrated Values to be Successful in the Position Employees at gategroup are expected to live our Values of Excellence, Integrity, Passion and Accountability. To demonstrate these Values, we expect to observe the following from everyone: • We treat each other with respect and we act with *integrity*, • We communicate and keep each other informed, • We put our heads together to problem solve and deliver *excellence* as a team, • We have *passion* for our work and we pay attention to the little details, • We foster an environment of *accountability*, take responsibility for our actions and learn from our mistakes, • We do what we say we will do, when we say we are going to do it, • We care about our coworkers, always taking an opportunity to make someone’s day better The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. gategroup is an equal opportunity employer committed to workforce diversity. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status or other category under applicable law. We anticipate that this job will close on: 08/17/2026 *For California Residents, please click here to view our California privacy notice.* If you want to be part of a team that helps make travel and culinary memories, join us!

    No experience
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  • Front Desk Receptionist
    Front Desk Receptionist
    5 days ago
    $18–$30 hourly
    Full-time
    Manhattan, New York

    We are looking for a Front Desk Receptionist, Ukrainian & English Speaking. To join our Jewelry company in New York City`s Diamond District. This role offers an exciting opportunity to combine exceptional customer service skills with creative content development. The ideal candidate will be highly organized, tech-savvy, and passionate about engaging with clients both in person and through digital platforms. As a key member of our team, you will ensure smooth front desk operations and elevate our brand visibility through compelling social media content. This paid position is perfect for someone eager to grow their administrative and digital marketing skills in a vibrant environment. Duties • Welcome every client with warmth and professionalism., • Answer multi-line phone systems promptly with professional phone etiquette, • Manage front desk operations including scheduling, mail handling, and office supplies inventory, • Create engaging social media content across platforms such as Instagram, Facebook, and LinkedIn to promote our services and events, • Maintain an organized reception area that reflects a professional image, • Assist with clerical tasks such as data entry, proofreading documents, and word processing using Microsoft Office tools, • Support administrative functions by managing appointments, client communication, and basic office management tasks Skills • Strong English communication skills., • Excellent computer literacy including Microsoft Office (Word, Excel, PowerPoint) and social media platforms, • Organizational skills with the ability to prioritize tasks efficiently, • Customer service expertise with a focus on client communication and support, • Fast typing speed combined with proofreading skills for accurate document handling, • Time management skills to handle multiple responsibilities seamlessly, • Personal assistant or office experience preferred to support daily operations effectively

    No experience
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  • Personal Assistant (PA)
    Personal Assistant (PA)
    8 days ago
    $37.5–$41.25 hourly
    Full-time
    Manhattan, New York

    Job Overview We are seeking a highly organized and proactive Personal Assistant to provide comprehensive administrative and executive support to Confidential Client. This dynamic role requires a detail-oriented professional who excels in managing schedules, coordinating projects, and handling confidential information with discretion. The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication skills, technical proficiency, and a passion for streamlining operations. Join our team and play a vital role in enhancing executive productivity while contributing to the overall efficiency of our organization. Responsibilities • Manage and coordinate complex calendars, including scheduling meetings, appointments, and business travel arrangements using tools like Microsoft Outlook Calendar and Google Workspace., • Prepare, review, and organize correspondence with excellent typing and transcription skills., • Facilitate internal communication among teams by organizing meetings, taking minutes, and ensuring timely follow-up on action items., • Assist with event planning and organizing company events or meetings to ensure seamless execution., • Support project coordination efforts by tracking deadlines, updating project management tools, and collaborating with teams across departments., • Maintain confidentiality when managing sensitive information and practicing professional phone etiquette during internal and external communications., • Use video conferencing software to facilitate virtual meetings while ensuring all technical aspects run smoothly., • Coordinate business travel logistics including transportation, accommodation bookings, and itinerary planning using preferred platforms Experience • Proven experience as a Personal Assistant or Executive Assistant supporting C-suite executives or senior management in a fast-paced office environment., • Demonstrated proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, productivity software, and multi-line phone systems., • Strong organizational skills with the ability to prioritize tasks effectively while managing multiple projects simultaneously., • Excellent written and verbal communication skills coupled with professional phone etiquette., • Familiarity with event planning, project management tools, video conferencing platforms (e.g., Zoom or Teams), and office management procedures., • Ability to handle confidential information discreetly while maintaining high levels of accuracy in all tasks performed. Please submit a current resume with a professional photo resume.

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  • Administrative Assistant
    Administrative Assistant
    28 days ago
    $25–$35 hourly
    Full-time
    North Arlington

    Admin Support Specialist - Food Manufacturing Location: North Arlington, NJ (On-Site) Compensation: $25/hour - $35/hour (40 hours per week) | Based on experience Schedule: Full-Time | Monday-Friday We are seeking a highly organized and detail-oriented Admin Support Specialist to join our team in a fast-paced food manufacturing environment. This position is ideal for someone with administrative coordination experience who enjoys supporting multiple departments and keeping projects moving. You will play a key role in supporting commercial buyers by ensuring accurate product information, efficient order processing, and professional sales materials. If you thrive in a deadline-driven environment and have strong skills in PowerPoint, Adobe Creative Suite, and administrative coordination, we want to hear from you. What You'll Do: Sales Support & Marketing Coordination • Create and update customer-facing sales materials, including:, • Sell sheets, • Product catalogs, • Pricing sheets, • Sales presentations, • Support seasonal promotions, holiday programs, and new product launches., • Assist with product introductions by preparing launch materials and presentations., • Create and revise packaging mockups and marketing assets using Adobe Illustrator and Photoshop., • Take and edit basic product photos for internal presentations and customer materials., • Ensure all sales collateral remains accurate, professional, and brand consistent. Administrative Support: • Process purchase orders and sales orders accurately and efficiently., • Maintain customer, pricing, and product information within company systems., • Update and manage product documentation, including:, • Item numbers, • Pricing, • Nutritional information, • Product specifications, • Generate quotes and assist with customer requests as needed., • Communicate daily with sales, purchasing, production, and operations teams to ensure orders and projects stay on track., • Support cross-functional initiatives and maintain smooth workflow between departments. Qualifications: Required 2 years of experience in one or more of the following: • Sales support, • Sales coordinator, • Buyer support, • Administrative coordinator, • Strong Microsoft PowerPoint skills., • Experience using Adobe Illustrator and Adobe Photoshop., • Excellent organizational skills with strong attention to detail., • Ability to manage multiple tasks and deadlines in a fast-paced environment., • Strong written and verbal communication skills., • Ability to work independently and as part of a team. Preferred but not required: • Experience/knowledge in food manufacturing, consumer packaged goods (CPG), wholesale, distribution, or related industries., • Experience with order entry systems, generating quotes, and maintaining product documentation., • Bilingual English/Spanish is a plus, • Basic photography and photo editing experience.

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