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  • Front Desk Receptionist
    Front Desk Receptionist
    hace 4 días
    $25–$26 por hora
    Jornada parcial
    Port Washington

    OVERVIEW As a Front Desk Associate, you are the first point of contact for people when they enter the building. Your role requires a flair for hospitality and customer service, providing the best possible experience for customers as you check them in, process credit card and cash payments, and assist with any questions they might have. You will need to handle questions and problem-solve effectively while making guests feel welcome, heard, and valued. YOUR MISSION To assist customers (whether residents, members, or guests) with checking in, booking classes and lessons, making payments, and any other membership or amenity related questions they have, while providing excellent customer service and maintaining the URBN Playground reputation. WHAT YOU’LL DO • Deliver amazing customer service by having a hospitality-focused, customer-first mindset, • Set up / pack down equipment (e.g. cash registers / boxes, devices) at open / close times, • Check members in as they arrive to use the amenities or for classes / lessons, • Assist residents with the URBN Playground app to make their reservations and purchases, • Utilize URBN software to manage reservations and bookings, handle messaging through the app., • Ensure security of cash registers / cash boxes at all times during shift, • Count starting amount of money at the start of shift, • Balance cash at the end of the shift and complete cash drop form, • Process guest passes or current promo codes from periodic marketing campaigns, • Answer phone calls and e-mails and escalate queries as needed, • Supervise other staff on shift as needed (e.g. porters) to ensure amenities run smoothly, • Hold a set of keys and open and lock gates and doors as needed, • Know what events or lessons are going on and be able to answer questions about them, • Liaise with key people (e.g. trainers, event planners, Lifestyle Director, pool operator) to ensure smooth operations of all the above YOU’RE GOOD AT • Getting things done, • Keeping track of many things at once and paying attention to detail, • Remembering customers’ names and making them feel welcome, • Diffusing customer complaints and solving problems, • Working independently with minimal supervision, • Handling phone calls and e-mails in a professional and efficient manner, • Building relationships with customers and key vendors BROWNIE POINTS • Prior experience in a sales-related job, • Prior experience in a hospitality position, • Familiar with property management software

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  • Legal Secretary
    Legal Secretary
    hace 16 días
    $18–$23 por hora
    Jornada completa
    Hewlett

    We are seeking a dedicated and organized Legal Secretary to provide comprehensive administrative and secretarial support to our attorneys. The ideal candidate will be an integral part of our small, dynamic team, ensuring the smooth operation of daily legal activities. Responsibilities include: • Preparing, formatting, and proofreading legal documents, correspondence, and pleadings., • Managing attorneys' calendars, scheduling appointments, and coordinating meetings., • Organizing and maintaining both physical and electronic case files and documents., • Assisting with court filings, including e-filing., • Handling incoming and outgoing communications, including phone calls and emails., • Performing general office duties such as ordering supplies, managing mail, and maintaining office equipment., • Assisting with billing and expense reports as needed. Qualifications: • Proven experience as a Legal Secretary or in a similar administrative role within a law firm., • Proficiency in legal terminology and legal document formatting., • Excellent organizational and time management skills., • Strong written and verbal communication abilities., • Proficient in Microsoft Office Suite (Word, Excel, Outlook)., • Ability to handle confidential information with discretion., • A proactive attitude and ability to work effectively in a fast-paced environment., • Bilingual language required. (SPANISH & ENGLISH)

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