Bartender - HRC Nashville
2 days ago
Nashville
Job Description Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits Job Description: The Bartender is the stepping stone…the first area of service for the guests before arriving at their tables. It is essential to provide the guests with a positive experience before they step out of the bar. As a Hard Rock Cafe bartender, you will be assuming the role of tour guide, communicator, showman, decision-maker, memorabilia curator and musician (at heart). • Making drinks to spec recipe., • Demonstrating responsible alcohol service., • Serving food., • Handling cash & other forms of payment., • Making proficient sales transactions - using a point-of-sale system., • Properly checking I.D.s – for guests who appear to be under 30 years old., • Maintaining proper cash drawer balances., • Directing guests to areas/restrooms., • Demonstrating impeccable product knowledge., • Suggestive selling - using proven techniques., • Maintaining a clean and organized bar area., • Maintaining proper product pars – through bar pulls & inventories., • Stocking liquor, beer, wine and glassware throughout the shift., • Properly labeling, dating, covering and refrigerating prepped items for the bar., • Maintaining a proper 3-compartment sink – properly sanitizing equipment, utensils, and glassware., • Performing opening, closing & side duties – setting up/breaking down the bar, cleaning glass/countertops, sweeping the floor, etc., • Answering questions - accurately and politley., • Creating memorable experiences., • Entertaining guests to create “Raving fans". This job description reflects the position’s essential functions; it does not encompass all of the tasks that may be assigned. EXPERIENCE, EDUCATION, CERTIFICATION • High School diploma or GED equivalent., • 2 plus years of high volume bartending experience is required., • In some U.S. States, a food safety certification program is required to be completed before being able to serve food or alcohol, which may include a food handlers card (i.e., California law requires this). SKILLS • Remaining calm in a hectic, fast-paced atmosphere., • Demonstrating a high level of organization, attention-to-detail and a sense-of-urgency., • Displaying a positive and outwardly friendly attitude toward guests. PHYSICAL DEMANDS • Ability to move throughout the corporate office and cafes during visits (standing, walking, kneeling, bending) for extended periods of time., • Ability to sit for extended periods of time., • Ability to make repeating movements of the arms, hands, and wrists., • Ability to express or exchange ideas verbally and perceive sound by ear., • Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders., • Ability to occasionally, regularly, frequently move objects (lift, push, pull, balance, carry) up to 10 pounds., • Ability to turn or twist body parts in a circular motion., • Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment., • Ability to travel via auto or airplane for long periods of time. ADDITIONAL REQUIREMENTS • In some U.S. states, a legal minimum age is required to serve food & alcohol – check with the person interviewing you to ensure you meet these requirements., • Follows all food safety & sanitation procedures., • Practicing all general safety standards., • Performing duties which require bending & reaching., • Maintaining a well-groomed appearance (“having a plan”)., • Following all uniform guidelines., • Practicing all safety & sanitation standards., • Recycling products, where possible., • Maintaining HRC’s 5 core Values and Mission Statement.