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Job Description Inside Sales Representative Kansas City, MO | Full-Time | Onsite | $20/hour + Commission Build a Sales Career Around Something You're Actually Passionate About We're partnering with a leading national retailer in the music industry that's expanding its Kansas City sales organization and hiring multiple Inside Sales Representatives. This is a unique opportunity for someone who brings together professional sales ability and genuine knowledge of music, instruments, recording, or audio gear. You'll work in a structured inside sales environment where you'll develop your own book of business, build long-term customer relationships, and become a trusted resource customers return to as their musical needs evolve. This isn't simply about processing transactions. It's about consultative selling, relationship development, and turning customers into long-term clients. What You'll Do As an Inside Sales Representative, you'll take ownership of customer relationships and individual sales performance. You'll: • Build, manage, and grow your own book of business, • Develop long-term relationships and become a trusted advisor to customers, • Consult with customers to understand their goals and recommend the right instruments, equipment, and solutions, • Manage inbound, outbound, and relationship-driven sales activity, • Proactively follow up with customers and develop repeat business, • Work toward defined sales targets, conversion goals, and performance metrics, • Identify opportunities for upselling, cross-selling, and complete product solutions, • Utilize CRM platforms and digital tools to manage customer relationships and opportunities, • Maintain strong productivity across calls, follow-ups, and outbound activity, • Participate in hands-on product and vendor training, • Continuously develop your sales skills and product expertise What We're Looking For The strongest candidates combine sales discipline with real music and gear credibility. We're looking for: • Approximately 2–3+ years of sales experience and/or relevant professional music-industry experience, • Experience working toward sales goals, quotas, or measurable performance targets, • Strong consultative selling and relationship-building skills, • Confidence communicating extensively with customers over the phone, • Experience with CRM systems, customer follow-up, or pipeline management, • Strong accountability, reliability, and follow-through, • Ability to thrive in a structured, metrics-driven sales environment, • Genuine knowledge of musical instruments, recording equipment, pro audio, live sound, DJ equipment, or related gear, • Comfort learning and utilizing new technology, digital tools, and AI-enabled resources You Don't Need to Know Everything We're not looking for someone who is an expert in every instrument or product category. Maybe you're a guitarist who has built a career in sales. Maybe you've worked in audio production or live sound and also have a strong commercial mindset. Maybe you're a drummer, producer, bassist, DJ, recording engineer, or gear enthusiast who knows how to build relationships and sell. What matters is that you have enough legitimate product knowledge to credibly connect with musicians, combined with the discipline and communication skills required to succeed in professional sales. Training & Development You'll receive extensive training designed to strengthen both your product expertise and sales capabilities. Training includes: • Hands-on musical instrument and product training, • Vendor-led product education, • Sales and consultative selling development, • CRM, digital tools, and technology, • Customer relationship development, • Ongoing coaching and performance development You'll have the opportunity to continually expand your knowledge while building a professional sales career within the music industry. Compensation & Employment Base Pay: $20/hour Additional Compensation: Commission / performance incentives Employment: Full-Time, Direct Hire Location: Kansas City, MO – 100% onsite This position requires consistent onsite attendance and the ability to succeed within a structured, performance-driven sales environment. Why Consider This Opportunity? For the right person, this role offers something that's difficult to find: the ability to combine sales, relationship building, and music into one career. Instead of selling a product you have no connection to, you'll spend your days talking with customers about instruments and gear you understand while building relationships that can continue for years. If you're a salesperson who happens to be a serious musician or gear enthusiast or you're already working around music and have the sales ability to turn that expertise into customer relationships, we'd like to talk with you. Apply today to learn more.

Sales Rockstar Wanted! Are you a passionate musician with a talent for sales and leadership? We're on the lookout for a new member to join our team of dynamic Sr. Sales Associates! Who We Are: At Guitar Center, we're not just selling instruments; we're creating experiences. Sales Associate: Customer

Job Description Customer Service Representative Kansas City, MO | Full-Time | Onsite | $20–$22/hour Turn Great Customer Service Into a Career You Can Get Excited About We’re partnering with a leading national retailer in the music industry that is expanding its Kansas City customer support team and hiring multiple full-time Customer Service Representatives. This is a great opportunity for someone who enjoys helping people, communicates well, and wants to join an established organization with extensive training and opportunities to develop professionally. Previous contact center experience is not required. Strong candidates may come from customer service, retail, hospitality, restaurants, sales, or other customer-facing environments. And while an interest in music is a plus, you do not need to be a musician or gear expert to be successful. What You'll Do As a Customer Service Representative, you'll be one of the first points of contact for customers and play an important role in creating a positive experience. You'll: • Support customers through phone, email, and chat, • Listen to customer needs, answer questions, and resolve concerns, • Take ownership of customer issues and work toward effective first-contact resolutions, • Help customers navigate products, orders, musical instruments, gear, and accessories, • Recommend additional products when they genuinely fit a customer's needs, • Process customer transactions accurately and efficiently, • Maintain accurate notes and customer information within systems such as Salesforce, • Learn about products, promotions, and industry trends through ongoing training, • Collaborate with teammates to continually improve the customer experience What We're Looking For We're looking for people who are dependable, personable, and genuinely enjoy working with customers. Ideally, you'll bring: • Experience in customer service, retail, hospitality, restaurants, sales, or another customer-facing environment, • Strong verbal and written communication skills, • Confidence communicating with customers over the phone, • A customer-first approach and ability to build rapport quickly, • Ability to navigate challenging customer situations professionally, • Reliability and a strong work ethic, • Comfort learning new technology, systems, and processes, • Ability to work effectively in a fast-paced environment, • An interest in music and musical products Experience in a contact center, music retail, audio production, music technology, or sales environment is helpful, but not required. Training & Development You'll receive extensive training designed to help you succeed. Initial training includes approximately 6–8 weeks of development covering products, systems and processes, customer interactions, and role-specific expectations. You don't need to walk in knowing everything — we're looking for people with the communication skills, reliability, and willingness to learn. Schedule This position is 100% onsite in Kansas City, Missouri. Initial training is expected to take place Monday–Friday, approximately 8:00 AM–5:00 PM Central. Following training, assigned schedules may include: • Weekday hours approximately 11:00 AM–8:00 PM, • Saturday availability, including potential 7:00 AM–4:00 PM hours Candidates should be comfortable with the required schedule before applying. Compensation & Employment • $20–$22/hour, • Full-time, • Direct-hire opportunity, • Onsite in Kansas City, MO Why Consider This Opportunity? You'll have the opportunity to join an established national organization while working in an environment centered around music, customers, and products people are genuinely passionate about. If you're a strong communicator who enjoys helping people and you're looking for an opportunity to develop your career in a unique industry, we'd like to hear from you. Apply today to be considered for the upcoming hiring class.

Job Description School of Rock is a growing, passionate community dedicated to enriching lives through performance-based music education. With over 450 schools, and a strong internationally recognized brand, School of Rock is the largest after-school music education provider in the world. We put on shows to teach music! Our Music Instructors enjoy a flexible schedule and have access to other benefits including: 401(k) retirement plan with company match Free Employee Assistance Program Instruments/Gear Discounts Growth Opportunities Daily Pay Available Ticketsatwork.com As a Music Instructor you will be responsible for all music education-related elements within the lessons and rehearsals, creating a dynamic experience to ensure students are challenged and inspired. The Music Instructor positively embodies rock and roll and is responsible for creating a valuable student experience that helps our students learn music and life skills. We teach five core areas at School of Rock - keys, vocals, guitar, bass and drums. Many of our instructors have broader musical talent as well which we do our best to engage. Music Instruction: Maximize the quality of music instruction including private lessons and shows Be sure the students are learning the fundamentals of music, not just songs Create and document thoughtful lesson plans Customer Connection: Communicate regularly with parents on progress of students after lessons Interact with parents and students regularly by being visible and accessible in the school Pitch in during canceled lessons in the overall execution of the program Assist in rehearsals and basic maintenance in school Adheres to the SOR Code of Conduct, safety policies, including the Monitoring and Supervision policy. Skill Requirements: 4 + years’ experience teaching and/or performing music professionally Knowledge of music theory and curriculum design Excellent ability to deal well with a wide range of customers and other people Strong organizational skills Very strong customer relations skills Resourceful and good problem-solver Works well under pressure Ideal candidate is a working musician who also has formal music school training Enthusiastic, flexible, patient, and positive demeanor Good judgment a must Passion for teaching It is the policy of the School of Rock to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. School of Rock complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. School of Rock expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of School of Rock's employees to perform their expected job duties is absolutely not tolerated.