Intake coordinator jobs in New Rochelle, New YorkCreate job alerts

Job Description Do you work for a company that no longer aligns with your core values? Have you dreamt of working in a “true” team environment, where collaborating and working together for the greater good of the company are the expectation? Are you tired of giving 100% everyday, only to feel undervalued and unappreciated? If so, YOU DESERVE BETTER… and our families and our patients deserve better! We’re on a mission to bring together the best, most talented and caring, authentic individuals to create a world-class mission-centered behavioral health organization, focused on doing it the right way... If you really want to make a difference in addiction treatment and be a happier, healthier version of yourself, we’d love to align with you! BriteLife Recovery strives to be the preeminent provider for those living with substance use and co-occurring disorders. Our mission is to create the strongest foundation possible, built on empathy, safety and trust, in a picturesque environment, for our clients and their families to begin the healing process. BriteLife Recovery currently operates detox and residential treatment centers in Hanover, PA and Hilton Head Island, SC., and we are excited to announce the opening of our newest facility in beautiful upstate New York. Overview of the Position: BriteLife Recovery is seeking a dedicated substance use disorder and mental health Admissions Coordinator responsible for ensuring the admission of clients into our programs and facilities. This involves maintaining adherence to appropriate admitting criteria through pre-admission evaluations. The role entails processing essential client information, determining eligibility based on BriteLife Recovery's standards, and coordinating with relevant personnel for transportation, arrangements, and pre-intake requirements. Current position is remote, with ability to travel to on-site visits if needed. Primary Tasks: Handle incoming calls from prospective clients or their families seeking treatment. Coordinate and facilitate the Admission Evaluation process. Provide Utilization Review with all required documentation for admission support. Complete patient charts/EMR with pertinent information. Perform essential data entry and computer-based tasks. Input relevant patient data into databases. Offer administrative support as necessary. Coordinate Evaluation and Admission in collaboration with facility staff, Admission Nurses, and Medical Staff. Requirements: Job Type: Full-Time High school diploma or equivalent. Minimum of two years of experience in the Substance Use field (required). Preferred understanding of substance use and the recovery process. Preferred experience with Salesforce CRM. Preferred previous call center/sales experience. Qualifications: Excellent customer service skills, interacting professionally with staff and clients. Ability to assess, plan, and deliver services to individuals in need of substance use treatment. Capability to establish rapport, gather data, determine readiness for treatment, apply accepted diagnostic criteria for substance use disorders, and screen for related issues. Proficiency in analyzing and interpreting data for treatment recommendations. Capacity to formulate agreed-upon, measurable treatment goals. Adherence to ethical and behavioral standards. Participation in continuing Professional Development. Understanding of toxicology testing procedures. Knowledge of strategies for treating alcohol, cocaine, and other drug use. Familiarity with medication-assisted therapy. Skilled in meeting client needs in line with state-mandated ratios. Ability to provide education to individuals and groups about substance use. Capability to identify client needs that require external support. Knowledge of client record management principles. Physical ability to lift up to 25 pounds and navigate stairs. Performs other assigned duties. Working Schedule: This position will require evening hours and flexible weekend availability. Benefits: Health, Dental, Vision, and Life insurance. Paid time off. Opportunity to impact clients' lives and the recovery community. Comprehensive Staff Development Program. Independence and the chance to drive change in the recovery community. Positive working environment. Growth opportunities. And more. EEO Statement: All BLR subsidiaries are committed to a respectful environment where equal employment opportunities are extended to all applicants and teammates. We wholeheartedly support and practice unbiased recruitment, selection, placement, promotion, and compensation irrespective of race, color, religion, age, sex, genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by law. We firmly believe that diversity and inclusion are integral to our success. Keywords: Sales, Marketing, Admission Coordinator, Substance Use, Remote

Job Description Job Description JOB TITLE: Case Manager/SOAR DEPARTMENT: Supportive Housing Services FLSA: Non-Exempt LOCATION: Windham REPORTS TO: Service Coordinator SALARY: $45,000.00 - $50,000.00 SUMMARY: The Case Manager is responsible for providing comprehensive case management and supportive services to individuals residing in supportive housing and transitional-based programs. The Case Manager conducts intake/annual assessments, develops individualized service plans, coordinates care, and connects clients to essential services and benefits. This position works collaboratively with internal staff and external service providers to promote housing stability, self-sufficiency, health and wellness, and overall quality of life for clients experiencing homelessness, mental health challenges, substance use disorders, physical health conditions, and other barriers. This position requires a 24/7 work phone availability in case of any emergency. DUTIES & RESPONSIBILITIES: • Responsible for managing then entire building’s caseload., • Ability to work with various contracted programming and a diverse population., • Responsible for completing lease packets and collecting rent., • Provide ongoing case management, supportive counseling, crisis intervention, advocacy, information and referral services., • Responsible for completing CE and CHAT Assessments for the Transitional Clients., • Responsible for assisting transitional and permanently housed clients with educational trainings, employment and housing referrals., • Assist clients in accessing medical care, mental health treatment, substance use treatment, vocational services, educational opportunities, transportation, legal services, and other community resources., • Support clients in obtaining identification documents, public assistance, disability benefits, Social Security benefits, and other entitlements. Must have the ability to attend DSS and other meetings with clients as needed., • Build and maintain positive working relationships with clients through engagement, goal setting, and strengths-based interventions., • Works closely with various departments at Westhab to ensure compliance and program safety., • Complete HMIS and other intake assessments, admissions, annual assessments and exit assessments., • Conduct regular room and unit inspections and address resident concerns related to housing stability and program compliance., • Report maintenance and property deficiencies to appropriate departments and follow up as needed., • Maintain accurate, timely, and comprehensive client records, case notes, assessments, service plans, and required reports. Monitor client progress toward established individualized goals and document outcomes appropriately., • Attends various internal training meetings and client related meetings. Ability to work independently and in a group., • Assists with the monitoring of monthly rent payments, delinquent accounts and appropriate follow-ups under the direction of the Service Coordinator., • Work collaboratively with other colleagues to ensure the proper documentation is in case records for each client to meet the requirements of our funders and agency compliance., • Other work-related duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: A Bachelor’s Degree in Social Work, Psychology, or related field with prior social service experience preferably working with substance abuse, mental health and homeless populations. Bi-lingual (Spanish) a plus. Position requires a valid driver’s license and own vehicle. Ability to drive a Westhab vehicle to transport client as needed or to pick up donations. Detail oriented to complete requirement of files and contract compliance packets. Excellent written and communication skills. Possess strong organizational skills with the ability to meet a demanding workload. Some evenings and weekends as needed. Must have excellent written/verbal communication skills. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is the premier organization of our kind in our region, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

The Child Program Director/Intake Coordinator manages the day to day operations for the Child and Adolescent Program and oversees Intake Department. Ensures clinical documentation meets the standards of NYSOMHS Part 599. Participate in clinical evaluation of clients ensuring TPR's are reviewed and s

Job Description About Synergy HomeCare of Westchester Synergy HomeCare of Westchester is a leading provider of personalized home care services for individuals and families. We are dedicated to improving the quality of life for our clients, promoting independence, and providing compassionate care. We’re seeking an experienced and visionary LPN Clinical Coordinator to join our leadership team and help drive clinical excellence, grow our census, and foster relationships within the healthcare community. Position Overview The LPN Clinical Coordinator supports the delivery of quality patient care by balancing administrative responsibilities with occasional fieldwork. This role serves as a liaison between patients, families and caregivers while ensuring compliance with New York State Department of Health regulations. The Clinical Coordinator is responsible for maintaining accurate documentation, timely communication and consistent coordination of patients needs including but not limited to coordinating with providers, supporting caregivers, assisting with audits and reinforcing agency policies to promote safe high-quality, compassionate care. Qualifications: Current Licensed Practical Nurse (LPN) license in good standing Minimum (2) two to (3) three years of verifiable clinical experience in homecare, long-term care or similar setting preferred Prior experience in a supervisory or care coordination role strongly preferred Willing to meet with and speak with patients, their family, and their medical professionals to develop, update and maintain proper care plans. Experience with electronic health records (EHR) and care management systems is preferred. Able to manage both field and office responsibilities Strong communication and PC skill Responsibilities Performs or supervises case management activities for the individual patients, including but not limited to, assessments, patient/family teaching and development and updating of the care plan or paraprofessional task sheet under RN supervision. Assist with intake of new patients including but not limited to confirming demographics, emergency contacts and provider information Coordinates with home office staff to ensure the appropriate assignment of personnel to meet the specific need of an individual client. Answer incoming phone calls from prospective clients and perform initial care assessments of incoming client as needed under RN supervision Build and maintain relationships with clients, community agencies, and professional organizations. Audit and review patient charts for compliance and obtain the necessary physician orders for the home care cases as required by State regulations. Ensures that changes in the patient’s medical or mental condition are reported to the attending physician and to Agency employees involved in the patient’s care. Coordinates arrangements with other health care and equipment providers to assure continuity of care and adherence to the patient’s care plan. Maintains compliance to all agency clinical and administrative policies, procedures and regulatory requirements. Assist with evaluating and supervising all professional and ancillary homecare staff for conformity with Agency policies and procedures, professional standards of home health care, state health statutes and home care requirements. Maintains clinical records in accordance with Agency policy as well as state and federal regulations. Participates in quality improvement activities and evaluations of the Agency. Key Competencies: Leadership: Ability to inspire, and lead while fostering a culture of compassion and care excellence. Business Acumen: Understands how to drive business growth through relationship-building, strategic planning, and operational efficiency. Clinical Expertise: Deep knowledge of home care, geriatric care, and chronic condition management. Communication: Excellent communication skills, able to present ideas and build relationships with both office staff and healthcare professionals. Client-Centered Focus: Demonstrates a strong commitment to improving client outcomes and satisfaction. Problem Solving: Ability to analyze clinical and operational challenges and develop creative solutions. Benefits: Competitive salary and bonus opportunities tied to agency growth and performance. Health, dental, and vision insurance. Paid time off and holidays. Opportunities for professional development and continuing education. A dynamic, supportive, and collaborative work environment.

Job Description The Mobility Program Counselor will provide information and resources to the Mobility Counseling families to prepare them for a move in a range of neighborhoods. The Mobility Counselor will provide motivational counseling to program participants and ensure that all participant information is entered in Share Point. In addition, this position will also include general admin support tasks, including, but not limited to data entry, office organization, filing, copying, printing, mailing, and other duties as required. ESSENTIAL DUTIES • Assists with recruiting families and owners to participate in the Mobility Counseling program., • Brief interested families and potential owners on the requirements and goals of the Mobility Counseling program., • Enter intake survey data into SharePoint and schedule intake assessments., • Provides pre counseling, apartment search assistance to assist families to move into opportunity areas., • Prepares files for review and scanning., • Assists tenants in developing Personalized Action Plan (PAP) and make referrals based on identified needs., • Monitors tenant’s PAP for goal completion and update Share Point., • Effectively communicates with Mobility Counseling Program Director and Coordinator regarding any participant related concerns., • Regularly updates the record-keeping system regarding family attributes., • Participate in regular meetings to provide updates on progress, challenges, and successes., • Safeguards confidential and sensitive information as required by program rules., • Additional duties as assigned. Qualifications • Bachelor’s degree in Psychology, sociology, social services, human services, education, or a closely related field with similar course curriculum; OR, • High School Diploma and four years of full-time paid experience, working in human services in a capacity involving the delivery of direct services to clientele KNOWLEDGE, SKILLS & ABILITIES • Reads, interprets, and applies program documents, including applicable regulations and statutes., • Knowledge and understanding of Mobility Counseling, • Communicates effectively both written and verbally. Must have the willingness to present information to groups of people., • Possesses strong interpersonal skills with a focus on quality and attention to detail., • Works under critical time deadlines and has the ability to re-evaluate priorities as necessary., • Interacts well with all levels of personnel., • Possess strong organizational, and interpersonal skills., • Proficient in Microsoft Office Suite., • Exercises sound and ethical judgment when acting on behalf of the organization.Company Description CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients. CVR is a multi-disciplinary team of affordable housing industry leaders that specialize in program administration and community redevelopment. Since 1995, CVR has been a leader in the affordable housing industry with clients across the United States, as well as on the islands of Puerto Rico and the U.S. Virgin Islands since 1995. CVR has over 400 employees and offices in Chicago, New York, Atlanta, San Francisco and Tampa. CVR provides program management of more than 46,000 Housing Choice Vouchers and has provided oversight in excess of $2.5 billion in affordable housing development for multiple clients.

Job Description Overview Who we are: With over 1400 employees strong across 16 states and numerous clinics, we are on a mission to provide compassionate and high-quality care to our pediatric patients. Our promise is to foster an inclusive and impactful work environment where every team member can thrive both professionally and personally. If you are passionate about making a difference and want to contribute to a team that values dedication and compassion, join Golden Steps ABA in our commitment to excellence in patient care and team success. Why You’ll Love Working with us: Unmatched Culture • Connection is at the heart of who we are. Whether we’re sharing laughs at team outings, enjoying monthly lunches, or celebrating milestones together, we make time to connect, have fun, and grow as one team. Diversity & Inclusion • We thrive on different perspectives. Our strength lies in the unique experiences of our team — fostering a collaborative, inclusive space where everyone’s voice matters. Growth & Advancement • We don’t just hire — we invest. With a “hire-to-retire” mindset, we offer clear career paths, professional development, and advancement opportunities at every stage. Support for Continuing Education • Your goals matter. That’s why we provide tuition discounts, CME libraries, RBT training, university discounts, ongoing mentorship and paid training. We’re helping you level up your skills and chase your career dreams. Responsibilities A day in the life: • Respond to new inquiries and manage intake pipeline, • Schedule and confirm initial assessments, • Educate families on ABA services and company offerings, • Close new cases and drive service starts, • Track performance metrics and conversion rates, • Collaborate with clinical and operations teams to ensure smooth onboarding, • Other tasks as assigned. Qualifications What You’ll Bring: • Strong sales or admissions background, • Enjoy high-volume phone outreach (50–100 calls per day), • Personality-first communicator with high emotional intelligence, • Worked in commission-based or performance-driven roles, • Comfortable handling objections and guiding difficult conversations, • Organized and able to manage multiple leads simultaneously, • Healthcare experience preferred but not required

Job Description Why Epicured? Epicured is on a mission to combat and prevent chronic disease by translating scientific research into high-quality, medically tailored food solutions. Our evidence-based approach brings together clinical nutrition and culinary innovation to improve access, reduce health disparities, and support patients managing chronic conditions. By joining our team, you will play a critical role in advancing Food as Medicine initiatives under New York’s Section 1115 Medicaid Waiver program—supporting members with unmet nutrition and social care needs. Role Overview Epicured is seeking a Social Care Coordinator (Remote) to support Medicaid members through referral coordination, screening, and care navigation services within the Social Care Network (SCN). Reporting to the SVP of Customer Service, this role is responsible for managing high-volume inbound and outbound call center activity, coordinating referrals, supporting member assessments, and ensuring seamless engagement in Epicured’s nutrition services. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping people navigate healthcare services, and is detail-oriented with strong communication skills. Key Responsibilities Manage inbound and outbound member communications within a virtual Five9 contact center environment (phone and email) in accordance with established service levels and quality standards Conduct referral intake and eligibility screening aligned with NYS 1115 Waiver and DOH guidelines Schedule and support completion of non-clinical assessments and ensure timely follow-up Provide navigation to medically tailored nutrition services and other HRSN supports Coordinate referrals across internal teams and external community-based organizations (CBOs) and Social Care Network (SCN) partners Maintain accurate, timely, and compliant documentation within the SCN platform and internal systems Support closed-loop referral processes, including tracking, follow-up, and confirmation of service delivery Respond to member inquiries related to services, participation, and billing coordination Adhere to all applicable Medicaid, HIPAA, and NYS DOH privacy, compliance, and documentation standards Qualifications High school diploma or GED equivalent required; associate’s or bachelor’s degree preferred. Experience working in a virtual contact center environment (Five9 preferred) Familiarity with NYS Medicaid, Social Care Networks (SCNs), and HRSN frameworks preferred Strong communication, documentation, and organizational skills Ability to manage high-volume interactions in a compliance-driven environment Bilingual (English/Spanish) preferred Preferred Qualifications Experience in healthcare, care coordination, or patient navigation. Language skills preferred (Spanish, French, Hindi, Georgian, Cantonese, or Mandarin Chinese). Familiarity with Medicaid programs, social determinants of health (SDOH), or Section 1115 Waiver initiatives. Priority will be given to applicants with a Community Health Worker or Licensed Clinical Social Worker qualification. Compensation & Benefits Hourly Rate: $20.00–$22.00/hour (based on experience) Benefits include: Health, Dental, and Vision Insurance 401(k) Paid Time Off (PTO) Employee meal discounts Professional growth opportunities within Epicured’s expanding healthcare engagement team Equal Employment Opportunity Epicured is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of age, race, creed, color, national origin, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, or any other protected status under federal, state, or local law. How to Apply Apply via job board, should you have any questions please feel free to email careers@getepicured.com.

Job Description "Urgently Hiring!! Looking to fill as soon as possible!!" Leadership Positions in Special Education The salary range for these positions is $70,000-$90,000 annually. Job Summary QSAC is seeking various leadership positions in our preschool & school age programs for children with Autism in Queens and the Bronx. The programs operate in accordance with current laws and regulations of the Bureau of Day Care, the State Education Department, and NYC Department of Education. We use the principles of Applied Behavior Analysis (ABA) as the primary teaching methodology to achieve academic success for students. Positions include: • Curriculum Coordinator, • Special Education Teacher, • Speech Language Pathologists - CFs Welcome!, • Adaptive PE Teacher RESPONSIBILITIES INCLUDE • Provide the daily management of program operations and staff, • Assist in identifying children who are eligible for the program via Intake procedures., • Coordinate student enrollment with school district., • Process new student materials (CPSE, CBST, DOT)., • Ensure that staff are evaluated on a regular basis, including ongoing written feedback., • Ensure there is a training curriculum for all staff and new staff/substitutes receive necessary training regarding student rights, protection and incident reporting., • In-Service staff on educational, behavioral and administrative procedures as necessary., • Create and improve programs based on the needs of students and set up evaluative procedures to measure the effects of programming on each student‘s performance., • Ensure parent involvement in student planning., • Ensure that students have appropriate transition goals in place in accordance with regulations., • Review progress reports, program changes, IEP’s and data books., • Follow curriculum development to ensure that school curriculum appropriately integrates ABA principles with educational requirements., • Promote LRE., • Interview and hire qualified staff and related service providers. GENERAL MINIMUM QUALIFICATIONS • Certification as a NYS Special Education Teacher or related Master’s Degree. ( Depending on position), • SAS/SBL Preferred. ( Depending on position), • 1-5 years of supervisory experience. ( Depending on position), • Significant experience with Autism and Applied Behavior Analysis., • Strong communication, interpersonal and problem solving skills. Mission QSAC is a New York City and Long Island based nonprofit that supports children and adults with autism, together with their families, in achieving greater independence, realizing their future potential, and contributing to their communities in a meaningful way by offering person-centered services. QSAC pursues this mission through direct services that provide a supportive and individualized setting for children and adults with autism to improve their communication, socialization, academic, and functional skills. Benefits QSAC benefits are some of the best and go beyond health and retirement. You will be joining a passionate community of professionals and staff who support each other in a challenging and rewarding work culture. • Medical, Dental and Vision Insurance have very low out of pocket costs (for FT staff), • Medical can be as low as $10 dollar per paycheck / $26 dollars a year for full medical coverage ( for FT staff), • Generous Paid Time Off policy (for full time staff)., • Group Life Insurance and Long Term Disability (for FT staff), • Flexible Spending Accounts (for FT staff), • Pre-Tax Commuter Benefits, • 403(b) Retirement with Employer Discretionary Match (for FT staff), • Opportunities for career advancement, • Qualifications are subject to change in accordance with government regulations. Qualifications are subject to change in accordance with government regulations. QSAC is an Equal Opportunity Employer (EOE) Mission-Oriented. Results-Driven. Collaborative. Passionate. We Are QSAC. QSAC12 To Apply: Please send resume to Jobs@qsac.com

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex to other locations within the market to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Description About Us One Medical is a primary care solution challenging the industry status quo by making quality care more affordable, accessible and enjoyable. But this isn't your average doctor's office. We're on a mission to transform healthcare, which means improving the experience for everyone involved - from patients and providers to employers and health networks. Our seamless in-office and 24/7 virtual care services, on-site labs, and programs for preventive care, chronic care management, common illnesses and mental health concerns have been delighting people for the past fifteen years. In February 2023 we marked a milestone when One Medical joined Amazon. Together, we look to deliver exceptional health care to more consumers, employers, care team members, and health networks to achieve better health outcomes. As we continue to grow and seek to impact more lives, we're building a diverse, driven and empathetic team, while working hard to cultivate an environment where everyone can thrive. The Opportunity As a One Medical Phlebotomist/Administrative Assistant (internally known as Lab Services Specialist/Member Support Specialist) at one of our offices, you'll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers. You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect. What you'll likely work on: • Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative, and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary, • Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location, • Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, and vitals, • Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization, • Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting, • All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc, • Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc., • Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization, • Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management. What you'll need: • At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment, • Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions, • Strong written and verbal communication skills, • A High School Diploma or equivalent, • Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously, • Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus), • A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care, • A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks One Medical is committed to fair and equitable compensation practices. The range for this role is $25.75 to $27.75 per hour based on a standard full-time schedule. Total compensation packages may be based on factors unique to particular candidates, such as skill sets, depth of experience, and work location. The total compensation package for this position may also include benefits. For more information, visit https://www.onemedical.com/careers/ This is a full time role (40 hours/week) with 8 hour shifts generally taking place between 7:30am-7:00pm. This role is based out of our Mamaroneck office and will flex Scarsdale, Elmsford, and White Plains office locations to support as needed. One Medical offers a robust benefits package designed to aid your health and wellness. All regular team members working 24+ hours per week and their dependents are eligible for benefits starting on the team member's date of hire: Taking care of you today • Paid sabbatical for every five years of service, • Free One Medical memberships for yourself, your friends and family, • Employee Assistance Program - Free confidential services for team members who need help with stress, anxiety, financial planning, and legal issues, • Competitive Medical, Dental and Vision plans, • Pre-Tax commuter benefits, • PTO cash outs - Option to cash out up to 40 accrued hours per year Protecting your future for you and your family • 401K match, • Credit towards emergency childcare, • Company paid maternity and paternity leave, • Paid Life Insurance - One Medical pays 100% of the cost of Basic Life Insurance, • Disability insurance - One Medical pays 100% of the cost of Short Term and Long Term Disability Insurance In addition to the comprehensive benefits package outlined above, practicing clinicians also receive • Malpractice Insurance - Malpractice fees to insure your practice at One Medical is covered 100%., • UpToDate Subscription - An evidence-based clinical research tool, • Continuing Medical Education (CME) - Receive an annual stipend for continuing medical education, • Rounds - Providers end patient care one hour early each week to participate in this shared learning experience, • Discounted rate to attend One Medical's Annual REAL primary care conference One Medical is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities. One Medical participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Please refer to the E-Verification Poster and Right to Work Poster for additional information.

Job Title: Memory Care Program Coordinator Hourly Rate: $40 - $43 Location: 1200 Waters Place Bronx New York 10461 United States Position Summary: The Memory Care Program Coordinator provides direct supervision and oversight of staff to ensure the effective delivery of Memory Care services and programming. This position coordinates case management, care coordination, entitlements, and supportive services for Memory Care clients while ensuring all social work documentation complies with Department of Health (DOH) requirements. The Coordinator provides social work support to clients and caregivers, manages referrals, intake, and attendance for the GUIDE/Respite Program, and ensures timely completion of all required screenings, coordination activities, and documentation. The position also maintains ongoing communication with the Administrative Manager regarding all aspects of daily program operations. Responsibilities: Schedule /Shift • Full Time, • M-F 8am - 5pm Key Duties Program Coordination • Coordinate all aspects of the Memory Care Program, including:, • Intake evaluations and admission of new clients, • Attendance monitoring and follow-up, • Problem resolution, • Activity evaluation, • Staff oversight and supervision, • Staff scheduling Client Assessment and Care Management, • Complete initial and ongoing Social Work and Memory Care screenings and assessments for all clients enrolled in the Memory Care and Respite Programs., • Ensure client attendance is maintained according to authorized schedules and service plans., • Collaborate with Community Case Managers, respite referral agencies, and community mental health providers to address barriers to program participation., • Manage referrals, intake processes, and attendance tracking for GUIDE/Respite Program participants. Staff Supervision and Development, • Ensure staff and aides carry out assigned responsibilities effectively and in a timely manner., • Report staff performance concerns to the Clinical Supervisor and Administrative Manager., • Monitor completion of daily documentation related to staff duties and client services., • Provide or coordinate orientation and training for new staff, recreation interns, and volunteers., • Review job responsibilities and program services with staff or designate appropriate personnel to do so., • Coordinate clinical staff coverage and assignments in collaboration with the Clinical Supervisor., • Provide in-service training for staff serving Memory Care clients, as needed., • Demonstrate leadership by evaluating workloads and motivating staff to perform efficiently and effectively. Program Operations, • Maintain professional competence through participation in continuing education, seminars, and training opportunities., • Collaborate with Transportation staff to ensure safe, efficient, and reliable transportation services for clients., • Review transportation schedules to optimize pick-up and arrival times., • Ensure staff assignments are developed and reviewed regularly., • Ensure monthly activity schedules are prepared, posted, and distributed to clients., • Review activity schedules daily to verify adequate staffing and program resources., • Report any gaps in program delivery to the Clinical Supervisor and Administrative Manager. Care Planning and Coordination, • Coordinate, facilitate, lead, and participate in care planning meetings for Memory Care clients., • Ensure care plans are person-centered, individualized, and support continuity of care with community healthcare providers., • Schedule care planning meetings in a timely manner and prepare comprehensive meeting summaries., • Distribute care plan summaries to Community Case Managers and healthcare providers, as appropriate. Emergency Response and Discharge Planning, • Respond promptly and appropriately to participant emergencies., • Work collaboratively with interdisciplinary team members during emergency situations, including the ADHCP Nurse and other relevant staff., • Conduct comprehensive reviews of participant health records upon discharge., • Ensure all required documentation is completed to support safe and appropriate discharge planning. Communication and Community Relations, • Maintain regular communication with the Administrative Manager regarding census, participant engagement, transportation concerns, staffing issues, and emergencies., • Serve as a team leader and collaborate effectively with interdisciplinary staff., • Establish and maintain professional relationships with community agencies and social service organizations., • Represent the Memory Care Program in community and professional settings, as needed., • Perform other duties related to ADHCP operations as assigned. Requirements: Licenses/Certifications • Licensed Master Social Worker (LMSW) required. Experiences Needed, • Minimum of five (5) years of experience working with caregiver support programs., • Minimum of five (5) years of clinical experience in Memory Care services., • Minimum of five (5) years of experience in a community health program setting, • Minimum of five (5) years of experience as a Social Work Supervisor or in a related supervisory role. Physical Demands:, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising resident, patient, or client care. Skills, • Strong knowledge of dementia care, care coordination, and community-based support services., • Excellent leadership, organizational, communication, and problem-solving skills., • Demonstrated understanding of the needs of older adults, individuals with cognitive impairment, and their caregivers., • Bilingual preferred. Benefits, • Comprehensive benefits that include medical, dental, and vision, • Company-paid Basic Life/AD&D and Long-Term Disability for employees working 30+ hours/week, • Paid sick leave may be available based on hours worked and state laws, • Benefit offerings are subject to legal requirements, eligibility status, and work location, • Employees 21+ can participate in the 401(k) Savings Plan About Us RCM Healthcare Services works with professionals across schools, healthcare, and community-based settings nationwide. We support both contract and direct hire opportunities, connecting people early in their careers and experienced professionals to roles that align with their experience and preferences. With more than 50 years of staffing experience, our team understands the environments you’re stepping into and what it takes to be successful in them. We stay closely involved from first conversation through placement, with consistent communication, a reliable point of contact, and follow-through at every step. We’re committed to caring for the professionals we work with and the communities they support, and offer competitive pay and benefits designed to support your well-being. RCM Healthcare Services is Joint Commission certified, reflecting a commitment to quality, compliance, and a consistent experience. Equal Employment Opportunity & Reasonable Accommodation RCM Technologies is an equal opportunity employer and values diversity. We are committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state laws. If you require reasonable accommodation to apply for or perform this role, please contact us and we will engage in an interactive process to support your needs. #AC1 #ACNYN

Job Description Home Care Intake Specialist Job Summary: Rockaway Home Care, a division of Foundation For the Elderly, is seeking a dedicated and compassionate Home Care Intake Coordinator to join our Inwood office. As a Home Care Intake Coordinator, you will play a critical role in processing patient referrals and ensuring a smooth transition into home care services. If you have a passion for helping patients and families navigate the start-of-care process, we encourage you to apply for this rewarding opportunity. Role Overview: As a Home Care Intake Coordinator, you will be responsible for receiving and processing referrals from referral sources, contacting patients and families to explain services and gather required information, verifying patient insurance and determining eligibility, and educating patients and families on home care services. You will also work closely with referral sources, MLTC plans, Medicaid assistance resources, and internal teams to ensure each case moves forward properly. Key Responsibilities: Receive and process referrals from referral sources Contact patients and families to explain services and gather required information Verify patient insurance and determine eligibility Educate patients and families on home care services Send referrals to MLTC plans for potential enrollment or Medicaid assistance Follow up on insurance approvals and determine which services were approved Ensure Rockaway Home Care receives proper authorization for MLTC cases Provide case details and updates to the Coordination Department Communicate with referral sources, patients, families, and community partners Maintain accurate records and follow up on pending cases Help ensure a smooth start-of-care experience for each patient Requirements: Minimum 1 year of home care intake experience Understanding of MLTC requirements and home care intake processes Experience with Medicare, Medicaid, or MLTC insurance preferred Strong communication skills with patients, families, employees, and referral partners Computer-efficient and comfortable learning new systems Highly organized, punctual, and detail-oriented Strong written and verbal communication skills Strong analytical, investigative, and critical thinking skills Self-motivated and able to work with minimal supervision Able to take initiative and follow up consistently Professional, reliable, and team-oriented What We Offer: Competitive salary range of $22 - $28 HOURLY Paid time off Sick days Paid legal holidays Health insurance offered Dental insurance offered Vision insurance offered Flexible Spending Account (FSA) Weekly direct deposit Daily pay available Why Join Rockaway Home Care? At Rockaway Home Care, we are dedicated to helping patients receive the care and support they need at home. Our intake team plays a key role in making that possible by guiding patients, families, and referral partners through the process with professionalism, compassion, and attention to detail. If you have home care intake experience and are looking to grow with a supportive team, we would love to hear from you. Apply Today: If you are a motivated and compassionate individual with a passion for home care intake, we invite you to apply for this exciting opportunity. Join our team and help make a difference in the lives of our patients and their families. Learn more about our company culture and benefits by applying today! Apply today to join Rockaway Home Care as a Home Care Intake Specialist. #Sponsor1234

Intake And Scheduling Coordinator. The Intake And Scheduling Coordinator plays a key role in ensuring a seamless experience for our clientsfrom the first referral to ongoing service coordination.

The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Home Care. The coordinator's direct job function would allow for a patient to receive the proper care they need and confirm all information about said patient

The Private Pay Intake Coordinator is responsible for managing the intake process for prospective private pay clients and families, from initial inquiry through service initiation. Private Pay Intake Coordinator Pay: $62,000. Private Pay Intake Coordinator.

The Intake Coordinator will directly educate a prospective patient through the intake process leading to enrollment with Always Compassionate Home Care. This candidate will be handling intake for our White Plains, NY. Answers phones from referral sources for intakes.

The Case Aide Intake Coordinator works closely with the Program Director, Case Planners, and supervisory staff to ensure appropriate program utilization, accurate and timely documentation, and full compliance with ACS and agency standards. The Case Aide Intake Coordinator plays a critical role in th

As a Patient Intake Coordinator, you'll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey. Manage the patient intake process, including completion of electronic or paper forms and accurate data en

Health-Dental-Vision-Disability-Life / 401(k) savings plan / Pension plan / PTO / Paid parental leave / EAP / Tuition reimbursement / Many other Wellness Benefits & Incentives - As a Intake Coordinator, you will: Build and maintain relationships with healthcare providers; Communicate with patients t

Intention Healthcare is seeking a detail-oriented and highly organized Scheduling Coordinator to support the coordination of primary care provider (PCP) home visits. This role is responsible for scheduling patient appointments, optimizing provider routes, and ensuring seamless communication between patients, caregivers, and clinical staff. The ideal candidate thrives in a fast-paced healthcare environment and is committed to delivering excellent patient service. This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group. • Coordinate and schedule in-home visits in alignment with provider availability, patient needs, and geographic considerations, • Conduct outbound and inbound scheduling calls while maintaining a high level of professionalism and patient-centered communication, • Confirm, reschedule, and cancel appointments as necessary, ensuring minimal disruption to provider schedules and continuity of care, • Identify and appropriately escalate urgent or high-priority patient needs in accordance with clinical guidelines, • Monitor real-time schedule changes (e.g., delays, cancellations, provider availability) proactively adjust to maintain workflow efficiency, • Collaborate with dispatch and clinical teams to resolve scheduling conflicts and ensure timely patient care delivery, • Perform preliminary insurance eligibility checks and flag discrepancies for appropriate teams, • Partner with billing, intake, and care coordination teams to support seamless patient onboarding and service delivery, • Serve as a primary point of contact for patients regarding appointment logistics, including visit windows, preparation requirements, and general inquiries, • Deliver clear, accurate, and empathetic communication, particularly when working with elderly or high-risk populations, • Address and de-escalate patient concerns related to scheduling delays, cancellations, or service issues Ensure all patient interactions align with organizational standards for customer service and care experience, • High school diploma or equivalent required; associate or bachelor's degree in healthcare administration, business, or a related field preferred, • 1-2 years of direct Customer Service Experience, • Familiarity with Electronic Health Records (EHR), • Prior experience coordinating in-home services, field operations, or provider scheduling strongly preferred, • Bilingual: Fluent in Spanish, Mandarin, Russian (Preferred), • Excellent communication and public speaking skills, • Ability to work independently and travel to Bronx, • Strong organizational and time management skills, • Cultural sensitivity and ability to work with diverse, underserved populations, • Proficiency in motivational interviewing and health coaching techniques Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family's service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. Minimum Qualifications: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe Primary Responsibilities: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned Client Charts / Staff Compliance: • Manages, reviews, and monitors Client Care Coordinators' maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff, • Collects and analyzes data provided on client services to evaluate team success in service delivery Measurable Areas: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report Secondary Responsibilities: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attends CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid Principal Relationships: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services Other Requirements (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a

Lantern Community Services is seeking an experienced and dependable Shift Supervisor for Hudson Bay, an all-female adult shelter in the Bronx serving 200 women aged 55 and older. The Shift Supervisor is responsible for overseeing shelter operations during assigned shifts and supervising a team of Residential Aides. This role works in close coordination with Social Services, Maintenance, and Security staff to ensure safe, consistent, and client-centered service delivery. The Shift Supervisor reports to the Director of Program Operations and is expected to have prior experience in site management, staff supervision, and supporting clients experiencing mental health challenges. Essential Functions: • Oversee daily shelter operations during assigned shifts, including bed sign-ins, curfew checks, supply distribution, meal rosters, dorm inspections, logbooks, and incident reporting., • Supervise and support Residential Aides to ensure safe, consistent, and client-centered service delivery., • Ensure residents have timely access to essential services such as meals, laundry, toiletries, and medications., • Respond to emergencies and critical incidents using Safe Crisis Management practices., • Ensure accurate intake and documentation for new and returning clients, including DHS submissions and bed assignments., • Monitor CARES for bed sign-ins, vacancies, and curfew compliance., • Coordinate with Maintenance, Security, vendors, and emergency responders as needed., • Monitor safety systems, including video surveillance and fire prevention/detection alarms., • Complete required documentation, including shift logs, incident reports, and DHS reporting., • Conduct regular facility rounds to identify safety hazards, cleanliness issues, and unauthorized activity., • Perform other duties as assigned by supervisory staff. Required Education and Experience: • High School Diploma, HSE, or GED required; Bachelor's degree preferred., • Minimum of three (3) years of shelter experience in a Residential Aide, Case Management, or similar role., • At least one (1) year of supervisory experience in a DHS shelter or supportive housing setting., • Strong crisis management skills and ability to work effectively in a fast-paced environment., • Computer proficiency, including Microsoft Word and Excel, with the ability to learn new systems and databases., • F-80 Fire Safety Coordinator certification required or ability to obtain., • NYC Food Handler's Certificate required or ability to obtain within three (3) months of employment., • Strong interpersonal and written communication skills, with demonstrated empathy for vulnerable populations., • Bilingual (English/Spanish) preferred; CPR/First Aid certification a plus. Work Environment: This job operates in a shelter environment and works with a population who experiences mental illness, addiction, disability, HIV, and other chronic illnesses. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, sit, stoop, climb stairs and/or kneel. Occasionally, the employee will have to lift and/or move up to 10 pounds. Note: Lantern Community Services provides equal employment opportunities to all employees and applicants for employment. Lantern Community Services (Lantern) values the diversity of all our clients, staff, Board of Directors, and partners. By bringing diverse individuals and viewpoints together, we create more vibrant, healthy, and just communities.

Division: Supportive Housing Services Location: Bronx, NY Reports To: Director Supportive Housing Services Salary: $65000.00 - $75,000.00/ Annual Summary: The Coordinator will oversee the day to day operation of services at Gouverneur Apartment Building which consists of 63 low income units, that include 50 units for previously homeless individuals with severe mental illness. The Coordinator will need to work collaboratively with other on-site staff from other departments to facilitate effective methods of problem solving and the alignment of strategies. Duties & Responsibilities: • Coordinates with the Facilities and Security staff to ensure all apartments operate safely, comfortably, in compliance with state and county regulations and policies., • Meets regularly with Property Management regarding leases, rent calculations, etc., • Meets with the service staff, security staff, and property management staff and clients to ensure quality assurance of services and compliance., • Screens referrals and reviews supporting documentation for all supportive housing potential clients., • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identifies the needs of the clients, provide appropriate referrals and ensures case manager follow up with resources to promote the program participant's successful achievement of the service plan goals., • Ensures that all assessments, service plans and interactions with the clients are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Intervenes or ensures that other staff intervenes effective with clients in crisis situations, while remaining respectful of the client's concerns., • Responsible for the supervision of service staff. Observes program participants and staff interactions and incorporates observations and feedback into supervision sessions with staff., • Identifies potential areas for growth in case management staff and provides coaching and training to the staff as needed to improve on potential areas., • Provides on-going staff education and counseling regarding clear, concise and professional interventions consistent with the Agency's policies and procedures and evidence-based practices., • Responsible for building collaboration and networking with community service providers., • Responsible for maintaining and updating all data information systems required for this project., • Maintains all required documentation/reports and submits all in a timely manner., • Provides crisis intervention and stabilization as needed. May require some after hour/weekend follow-up to emergency situations., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. Experience, Education and Special Requirements: Must have MSW with 3 years of relevant experience and supervisory experience. LMSW and LMHC is preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability, with strong spelling, grammatical and punctuation skills, and strong oral communication skills. Experience in crisis intervention techniques and strength-based interventions. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership and program development experience preferred. Advanced knowledge of MS Word, Excel, PowerPoint and database management skills. Must have own car and valid NYS driver's license required. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE)

Housing Solutions of New York is looking for a Senior Residential Aide to join the team! About the Company: Housing Solutions of New York (HSNY) is committed to making a difference in solving the housing problem in New York City by transforming lives and creating holistic paths to employment so that individuals and families can secure safe, clean, affordable, and permanent housing. Our Mission? End Homelessness. PRIMARY FUNCTION/PURPOSE: SRA will provide direct oversite to assigned cluster of RA's on duty. The SRA must be able to delegate tasks, resolve problems, and make sure that everything goes smoothly for everyone during a given work shift. DUTIES AND RESPONSIBILITIES • Provide direct oversite and leadership of Residential Aides during the shift., • Under direction of RA Manager, oversees how RAs perform during their shift ensuring tasks are completed and that staff are motivated to work effectively., • Train and integrate new workers., • Provide guidance and feedback to employees on a continuous basis., • Under the direction of the RA Manager, helps resolve problems and troubleshoot issues as they arise for team members to complete their tasks effectively., • Responsible for conducting unannounced inspections during overnight shifts at their assigned sites, at a rotated basis, as directed by RA Manager., • Facilitates food distribution, • Communicate daily shift concerns to RA Manager., • Complete shift report at the end of assigned shift and send to site leadership., • Model courtesy and professionalism when assisting clients, staff or other officials., • Communicates and ensures that all Priority 1/Level 1 incidents are reported within 24 hours., • Organize and facilitate new client intakes when applicable., • Monitor the security of the entire facility implementing the surveillance system and rounds., • Ensure the safety of all residents and staff, • Document all residents, staff and visitors entering and exiting the building; complete census forms, report all incidents, and ensures all events are logged in the Facility Logbook., • Generate shift reports at the end of all shifts., • Generate and submit applicable paperwork to senior leadership and/or funding sources., • File all paperwork relating to shift coverage., • Oversees the process of client intake by RAs., • Completes intakes as needed., • Provide a professional greeting to all visitors and callers., • Generate and submit all incident reports, which include detailed information of the incident and names of the first responders (i.e. police, ambulance, fire department, ACS, political parties, news)., • Ensure the lobby and front of the building is always cleared., • Prevent loitering in all areas within and surrounding the building., • Assist with fire drills/emergency evacuations., • Assist custodial and security staff with the maintenance of the facility when directed., • Distribute mail to clients, • Enforce the curfew regulation and facilitate room check and hourly rounds and disposal of trash. Implement all programmatic needs as necessary and outlined by the Director and Funding Sources., • Assists with conducting partial Intake Assessment and move outs as instructed by site leadership using Intake documents provided., • Provides emergency coverage where applicable, as needed., • Assists with holding staff meetings, supervisory and in-service training sessions., • Performs other duties as assigned by the RA Manager and/or Program Director. Qualifications Education: High school diploma or the equivalent combination of education and experience. High School Diploma/ GED Certifications Required: (F-02) NYC Fire Guard for Shelters (MUST be completed within the first 90 days of hiring.) Additional certifications: NYS Security License, Eight and Sixteen Hour. NYC Fire Safety Coordinator (F02), First Aid and CPR Certificate. NYS Food Handlers License Experience: • 1 to 2 years of progressively responsible professional work experience in a social services agency required. Direct client/participant services preferred., • 1 to 2 years of supervisory experience., • Ability to multitask., • Excellent communication skills written and verbal., • Leadership and conflict-management skills. Related Skills or Knowledge: Computer literacy-skills in Microsoft Suite. Good writing and communication skills. Employee must be proficient in written and oral English; written and oral Spanish proficiency is preferred. What We Offer: • Health Insurance, • Dental Insurance, • Vision Insurance, • Flexible Spending Account (FSA), • Generous PTO, • Pet Insurance, • Employee Assistance Program (EAP), • Employee Discount Program, • Tuition Reimbursement, • Student Loan Forgiveness, • Employee Referral Program, • Professional Development, • Employer Paid Life Insurance, • 403b Plan, • 403b Employer Match, • An opportunity to positively impact the lives of the thousands of clients we serve!

Job DescriptionBenefits: • Paid time off Benefits/Perks Paid Time Off Career Growth Opportunities Annual performance-based bonus opportunity Job Summary We are seeking a motivated, organized, and professional Office Manager / Office Coordinator to join our tax and accounting office. In this role, you will provide administrative, clerical, and client service support to ensure the office runs smoothly and efficiently. The ideal candidate has experience in a tax, accounting, bookkeeping, finance, or professional services office and is familiar with tax return documents, client paperwork, confidential records, and filing deadlines. This person should be detail-oriented, dependable, comfortable communicating with clients, and able to manage multiple priorities in a fast-paced environment, especially during tax season. Responsibilities Develop, update, and maintain office procedures Create and maintain an organized filing system for client records, tax documents, correspondence, and office files Greet clients and visitors in a professional, friendly manner Answer incoming calls, take messages, and route calls to the appropriate team member Schedule client appointments and maintain the office calendar Assist with client intake by collecting, organizing, scanning, and tracking tax return documents Maintain the confidentiality of client records, tax information, financial documents, and sensitive personal information Follow up with clients regarding missing documents, signatures, completed returns, and appointment reminders Organize meetings and take accurate notes or minutes as needed Write emails, memos, letters, and other correspondence, and distribute them appropriately Perform basic bookkeeping or administrative accounting tasks as needed Assist with preparing company reports and internal office tracking Coordinate office supplies, mail, scanning, printing, copying, and other day-to-day office operations Address and resolve client questions or concerns professionally Support accountants, tax preparers, and staff during tax season and other filing periods Qualifications High school diploma or GED required; an associate’s degree, administrative training, or related office experience preferred Previous experience as an Office Manager, Office Coordinator, Administrative Assistant, Receptionist, or similar role Experience in a tax, accounting, bookkeeping, financial, legal, or professional services office preferred Experience handling tax return documents, client financial records, or confidential paperwork is strongly preferred An understanding of basic bookkeeping principles is preferred Strong attention to detail and accuracy in handling client documents and meeting deadlines Familiarity with standard office equipment, including printers, scanners, copiers, and fax machines Excellent computer skills, including Microsoft Word, Outlook, and PowerPoint Experience with document management, scanning, filing, or tax/accounting software is a plus Highly organized with excellent time management skills and the ability to prioritize multiple tasks Excellent written and verbal communication skills Friendly, professional demeanor and strong client service skills Ability to maintain confidentiality and handle sensitive information with discretion Schedule and Availability Extended hours are required during tax season. Candidates must be able to work overtime during peak filing periods, including evenings and weekends as needed. Availability and flexibility during tax season are essential for this role.

Job Description About the Opportunity Rockaway Home Care is looking for an organized, professional, and compassionate PCA Coordinator to join our home care team. This role is ideal for someone who enjoys working with caregivers, supporting clients, and helping ensure smooth day-to-day coordination of care. At Rockaway Home Care, we understand the importance of providing reliable, compassionate care to patients in their homes and communities. The PCA Coordinator plays a key role in supporting both caregivers and clients by helping match the right aide to the right case, maintaining communication, and ensuring care is properly coordinated. Key Responsibilities: Coordinate PCA/HHA schedules and client assignments Communicate with caregivers, clients, families, and office staff Help fill open shifts and address schedule changes Support caregivers with questions, updates, and assignment details Ensure clients receive reliable and consistent care Track caregiver availability, attendance, and call-outs Assist with onboarding and placement of new caregivers Maintain accurate records and update scheduling systems as needed Work closely with nursing, intake, HR, and administrative teams Help resolve day-to-day scheduling and care coordination issues professionally Provide a supportive and respectful experience for caregivers and clients Requirements: Prior home care coordination, scheduling, or administrative experience preferred Strong communication and customer service skills Ability to multitask and work in a fast-paced environment Comfortable speaking with caregivers, clients, and families Organized, detail-oriented, and reliable Basic computer skills and ability to learn scheduling systems Professional, patient, and solution-focused Must meet all company hiring and onboarding requirements Preferred Qualifications: Experience working with PCA/HHA caregivers Knowledge of home care, Medicaid, MLTC, or community-based care Bilingual skills are a plus Prior experience in staffing, scheduling, HR, or healthcare administration Strong problem-solving and follow-up skills Benefits of Working With Us: Competitive compensation Health insurance Dental insurance Vision insurance Paid time off 401(k) plan Supportive team culture Opportunities for advancement Why Rockaway Home Care? Rockaway Home Care is a nonprofit 501(c)(3) home care agency dedicated to providing high-quality, compassionate care to patients in their homes and communities. Our coordinators help make that care possible by supporting caregivers, clients, and families every step of the way. If you are organized, caring, and looking to grow in the home care field, we would love to hear from you. Apply today to join Rockaway Home Care as a PCA Coordinator. #Sponsor123

The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals.The Client Care Coordinator will enhance existing services to include a thorough assessment of clients' long-term goals at intake and collaborate with t

The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals.The Client Care Coordinator will enhance existing services to include a thorough assessment of clients' long-term goals at intake and collaborate with t

Child Program Director/Intake Coordinator.The Child Program Director/Intake Coordinator manages the day to day operations for the Child and Adolescent Program and oversees Intake Department.Ensures compliance with SBH policies and procedures as well as applicable regulatory agencies.Ensures clinical

Proven experience as a Staffing Coordinator, Scheduler, Care Coordinator, or similar position. The Private Pay Staffing Coordinator will work closely with Private Pay leadership, intake, scheduling, recruitment, caregivers, clients, and families to ensure staffing needs are addressed efficiently and