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Job Description Department: Community Prevention Services Position Type: Full-Time FLSA: Non-Exempt Job Summary: Join us and be a part of Trillium—a mission driven team committed to expanding access to high quality, compassionate care for everyone we serve. The Hepatitis C Care Coordinator works collaboratively with Trillium Health staff and outside agencies to promote linkage, retention, and treatment adherence for patients infected with hepatitis C, supporting Trillium Health’s patient-centered, integrated medical and behavioral model within the Hepatitis C Program. The Hepatitis C Care Coordinator provides education, testing, treatment adherence services, and overall care coordination for patients with Hepatitis C. Duties/Responsibilities: Linkage • Ensure individuals who screen preliminary positive for hepatitis C are linked to medical care and receive confirmatory testing., • Provide intake to medical care including opening charts in the EMR, completing releases, assessing barriers to linkage and retention, coordinating records requests, and scheduling appointments., • Accept and coordinate internal and external referrals for hepatitis C management., • Orient patients to available services within Trillium Health and to the organization’s mission. Patient Education • Meet with all hepatitis C patients prior to treatment initiation to provide disease‑specific education, review treatment options, and outline program expectations., • Meet with patients completing treatment to provide education on hepatitis C and risk‑reduction counseling to prevent reinfection., • Deliver opioid overdose prevention training and facilitate access to naloxone. Treatment Adherence • Meet with all hepatitis C patients prior to treatment to provide adherence education and assess readiness to engage in treatment., • Meet with patients on treatment to provide continued adherence education and support., • Complete quantitative assessments of antiviral adherence for patients receiving treatment., • Provide telephone support to remind patients of appointments or medication schedules., • Assist patients with pillbox setup when needed., • Collaborate with internal and external pharmacies to ensure medication is available when needed. Care Coordination • Ensure patients are scheduled for all appointments required by the Hepatitis C Program., • Collaborate with hepatitis C providers to ensure laboratory tests and referrals are ordered and completed., • Follow up with patients who miss appointments or other program requirements., • Provide referrals to appropriate internal and external resources, including insurance navigation, care management, partner notification, health education, housing, and harm‑reduction services., • Assist patients with applications for coverage of medical visits, laboratory fees, and medications (e.g., NYS HepCAP, Trillium Health Sliding Fee Scale, patient assistance programs, and prior authorizations through third‑party payers)., • Serve as liaison with internal staff, pharmacies, home care services, and community agencies to promote linkage, retention, and treatment adherence. Testing • Provide rapid hepatitis C testing, dried blood spot confirmatory testing, and Gene Xpert Cepheid testing when necessary., • Discuss risk‑reduction strategies and assist clients in developing practical, client‑centered risk‑reduction plans., • Connect clients to services and care., • Provide condoms and other risk‑reduction supplies., • Demonstrate developing knowledge of HIV, HCV, STIs, substance use‑related factors, health disparities, and other health‑related issues relevant to Trillium Health’s mission and vision., • Document testing services as required by funders. Programming • Present culturally competent educational and risk‑reduction programming and hepatitis C prevention and treatment education to clients, patients, staff, volunteers, and community members., • Ensure hepatitis C prevention is integrated into outreach and programming activities., • Distribute current and appropriate educational and service materials during outreach, one‑on‑one encounters, and programming., • Demonstrate developing knowledge of hepatitis C, priority populations, and related health issues., • Learn and implement Evidence‑Based Interventions and structured programming., • Serve as an ambassador of all Trillium Health and The MOCHA Center services during community‑based outreach, education, and testing. Administrative Services • Document all services provided in accordance with funder and program protocols., • Enter, compile, and report program data as required by program and funders., • Maintain inventory of tools, patient education materials, and incentives., • Participate in a minimum of 30 hours of training and continuing education annually., • Prepare for and participate in monthly meetings to review caseload and quality data with the hepatitis C team., • Participate in Hepatitis C QAPI meetings and complete quality improvement initiatives as assigned., • Assist the Manager with tasks requested by Trillium Health leadership and/or the AIDS Institute, including monthly narratives and required documentation. Miscellaneous: • Requires the ability and commitment to respect and support patients, other employees and visitors with various lived experiences., • Requires individual demonstration of commitment to the mission, vision, One Trillium values, behaviors and modeling them in the organization., • Responsible for maintaining confidentiality of all patient, client, employee, protected and proprietary information., • Employees are accountable for meeting the performance standards of their departments and must participate as requested in compliance audits and quality improvement plans., • Required to participate in continuous improvement of job responsibilities and organizational or work processes to advance the organization or department., • Other specific duties as assigned. Required Skills/Abilities: • Experience in a community health role related to hepatitis C and familiarity with general health guidelines preferred., • Experience in community health settings with direct patient care interaction required., • Excellent communication and teaching skills., • Bilingual preferred., • Proficiency in word‑processing and spreadsheet software required., • Valid driver’s license and reliable transportation required. Education and Experience: • Applicants must meet one of the following:, • High school diploma and five (5) years of related experience; or, • Associate’s degree and three (3) years of related experience; or, • Bachelor’s degree in Public Health, Psychology, Science, Health Education, Social Work, or a related field. Physical Requirements: While performing the duties of this job, the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms; talk; and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Employment Opportunity: Trillium Health promotes Equal Employment Opportunity for all, respecting diverse backgrounds, cultures, races, ages, experiences, and opinions. Employees must meet department performance standards and participate in compliance audits, process improvement, and quality improvement plans.

Job Description SCHEDULE: Monday-Thursday 11am-7pm & Friday 8am-4pm "As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to restore hope and change lives of Rochester's men, women and children. Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are you looking to provide more meaning in the life of someone who is experiencing homelessness, addiction, or trauma while working for an employee-voted Rochester Top Workplace? Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards dental and vision plans, 65%-70% contribution towards several medical plans, and an employee assistance program that provides 8 counseling sessions to each of our employees and their families. In addition to the normal compensation and benefits, we offer career development in a Christian work environment. DEPARTMENT: Women and Children's Program The Coldwater House, located at 240 Coldwater Rd provides case management, life skills, spiritual enrichment and housing to 6-11 families (women and children only). This role reports to the Director of Programs. This program is in development to include transitional housing for up to 2 women who are non-custodial parents. SUMMARY OF POSITION: This onsite supervisor is responsible for providing day-to-day direction to staff, clients and volunteers for the Coldwater House Program, that is in alignment with the mission "Restoring hope and changing lives". As the Supervisor in the residential programs this leader should reflect the core values of Open Door Mission which Faith, Family, Compassion, Community, Stewardship. Position will supervise the onsite staff by training and orienting new hires and performing bi-monthly supervision meetings with each staff member, escalating performance concerns to the Manager. This position provides oversight to case management for families who are homeless with mental health, substance abuse, and/or experiencing other co-morbid disorders. This position will lead weekly House Meeting, oversee and rotate leading Bible Study and Life Skills classes. At times this may include overseeing the children and implementing activities with them while staff lead class. DUTIES & RESPONSIBILITIES: Administrative/Supervisorial: • Leads each shift in a respectful manner and according to ODM policies and in alignment with Coldwater House Program goals, • Ensure proper staff scheduling, filling in as needed or required to ensure 24/7 coverage, • Communicates clearly and thoroughly with staff on shift and incoming shift regarding resident and community issues, • Responsible to report any staff or resident issues using documentation systems, • Responsible to promptly report emergency concerns to appropriate personnel, • Responsible to place food orders, supply requests and maintenance orders through appropriate departments, • Oversee volunteer activities and delegate task when necessary, • Provides training to new staff during probationary periods, and continual coaching to existing staff, • Provides input to Manager for performance reviews, corrective actions, hiring or separation decisions, • Facilitate weekly house meetings and monthly supervision with all staff, • May facilitate group prayer, devotional etc. within the agency, • Facilitate weekly Bible study and Life Skills classes as needed and in rotation, • Oversee and facilitate children activities/ministry Case Management • Lead intake and assessments of incoming clients, ensures documentation is accurately completed and filed, this will also include maintaining a relationship with community for networking and building network., • Responsible to calculate and collect program fees, • Responsible to complete FHLS monthly sheet and submit to Manager, • Facilitate groups on substance use and/or behavioral health needs, • Ensures completion of room inspections or drug screens as needed or required of clients for both sites, • In collaboration with client, identify goals for client while in program, • Ensure completion of referrals for clients seeking permanent housing, employment, social services, etc, • Responsible for all aspects of client projects and outings, or delegate and supervise appropriately as needed, • Provide encouragement to residents that is in accordance with the direction established by the Program Manager and the values of Open Door Mission, • Provide direct client care with children on an as-needed basis which may include but not limited to clients struggling with physical, spiritual, emotional or mental illness, alcoholism, drug abuse and other conditions that contribute to their homelessness, • Utilize designated software to enter resident information and case notes, • Communicate and reinforce program guidelines to residents and staff COMPETENCIES • Ministry minded Christian with a commitment to and a passion for Changing Lives and Restoring Hope, • Progressive and current experience with case management in trauma services or residential program, • Proven ability to use initiative, judgement and resourcefulness and ability to make decisions and to lead shift successfully, • Strong Interpersonal skills - exercise compassion and discernment, • Experienced group facilitator, • Levelheaded, with demonstrated proficiency in mediation and conflict resolution, • Able and willing to honor the leadership, chain of command, standards and ministry objectives of ODM, • Able to complete documents, reports and accurately record information via email and/or client database systems, • Willing to continue education as needed or required, • CPR and First Aid, • Valid New York state driver's license, with driving record acceptable to insurance carrier EDUCATION OR EXPERIENCE: College degree or Certification related to behavioral health industry (addiction, mental health, trauma) with a minimum of 2 years directly related experience.

Job Description POSITION Property Director of Marketing & Public Relations for The Mall at Greece Ridge (1.6M SQ FT) Reports to Chief Marketing Officer and Property General Manager On-Site position in Greece, NY ABOUT Wilmorite is a leading commercial real estate development and management company based in Rochester, NY. The company operates four shopping centers in the Rochester market, including Eastview, The Mall at Greece Ridge, and Pittsford Plaza. Wilmorite has diverse experience developing state-of-the-art shopping centers, academic facilities, standard dormitories, apartment-style student housing suites, mixed-use complexes, large first-class hotels, casinos, resorts, and detailed renovations. It is a company devoted to being an active community member and forming alliances with other businesses and organizations that share these principles. Wilmorite has been a family-owned business for 70+ years, with the third generation of family members on the senior management team. DESCRIPTION We seek a highly organized, energetic, and creative marketing professional to implement the strategic marketing plan. The ideal candidate will be an experienced, self-motivated individual with skillful writing skills, creativity, and ability to multi-task. This position requires leadership and the ability to see what needs to be done. Planning and organization are crucial to success. The Director of Marketing and Public Relations will work closely with the on-site management team for projects specific to the individual property(s) and the Wilmorite marketing team on joint campaigns and for consistency and branding compliance. DUTIES & RESPONSIBILITIES • Execute strategic marketing plan and budget as approved and rebuild annually, • Regular posting and updates to social media platforms, website, and email blasts weekly, • Keeping mall signage, directories, and printed collaterals continually current, • Plan and execute mall promotional events to drive traffic and sales to mall tenants (2-3/month) (Requires some nights & weekends). Maintain mall events calendar. • Work with not-for-profit organizations on events and fundraisers, • Write and distribute press releases for new store openings, events, and newsworthy happenings. Establish a relationship with local media and be prepared to respond to crisis situations with the Chief Marketing Officer. Measure all PR generated., • Utilize new advertising campaign with agency of record to fit the season by making minor changes, writing radio copy, and adjusting digital ads, • Book advertising through established media buyers in advance and work with the Chief Marketing Officer on approvals, • Maintain social media advertising plan and generate posts 1-2 times a week, • Be a team player and work with the marketing team on joint mall advertising and sharing the responsibilities of holiday execution, • Oversee the customer service manager and staff to ensure gift card protocols are followed, the booth is staffed during required hours, and paperwork is completed thoroughly and timely. Assist manager with hiring and scheduling. Approve paperwork and serve as back-up to the manager when needed (i.e., vacation, sick), • Establish relationships with mall tenants by visiting stores, talking to managers, tracking sales, and responding with marketing support and ideas (spend 25% of the time in the mall with tenants), • Become an on-site expert on the mall and report to corporate as needed or at meetings on sales performance and tenant’s point of view, • As part of the on-site management team, assist with the office duties as needed – be a team player! With a small team of four, you will need to fill in and help others in a busy office, • Serve as community relations representative by attending local chamber meetings, becoming involved in visitor’s associations and trade organizations that relate to the position/industry or have a regional benefit to the company LOCATION/HOURS • Office located at The Mall at Greece Ridge Monday-Friday, • Requires travel within Rochester for meetings *Must have a car and valid driver’s license, • Requires attendance at all events *nights/weekends, • Some extra hours/weekends may be required during the holiday season when extra management staff is needed at the malls, • Due to public relations responsibilities, cell availability is needed in off hours/ as needed. QUALIFICATIONS • Baccalaureate Degree in business, marketing, or a related degree, • Five+ years of experience as marketing director, public relations/communications manager, or events planner., • Graphic Design or experience with Adobe Creative Suite required, • Event planning and social media experience a plus This description is not meant to be an all-inclusive list of duties and responsibilities but constitutes a general definition of position scope.

Job Description Care Manager (Children’s Health Homes) Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Care Manager POSITION GRADE: 80 DEPARTMENT/PROGRAM: Children’s Case Management SUPERVISOR: Program Manager JOB SUMMARY: Under the general direction of the Program Manager, provides Care Management services to youth who have a mental health diagnosis, complex trauma, or chronic conditions that affect their daily functioning. The Care Manager will work with youth between the ages of 5-21 who reside in Monroe County who are Medicaid eligible. This work will be done in a community based setting and will consist of regular home-visits. Regular collaboration with family and team members is required. The Care Manager must have strong communication and written skills, and the ability to form and maintain positive relationships. The Care Manager carries out all job responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Values, Guiding Principles and Strategic Plan. ESSENTIAL FUNCTIONS: • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual youth and family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular case management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each youth on their caseload., • Facilitates the development of a Care Team and carries out and individualized and strength-based Plan of Care., • Assists families in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, recreational, and housing/basic needs, etc., • Inform and educate families and clients around a psychiatric diagnosis and its impact on home, school, and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete the CANS-NY assessment for all youth. Assessments include a comprehensive view of the client/family strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency. POSITION SPECIFICS: Education: • A Bachelor’s of Arts or Science degree with two years’ related experience, or, • A Master’s degree with one year of related experience; or equivalent experience in lieu of education., • A strong knowledge of Children’s Mental Health preferred. Experience: • Valid NYS driver’s license in good standing and has use of an automobile., • Ability to work evening hours as needed. Skills: • Ability to develop strong working relationships with clients, families and service providers., • Ability to engage, plan, communicate and understand youth and families., • A strong understanding of children’s Mental Health issues. Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. • Ability to drive, • Ability to walk short distances, • Ability to use stairs, • Ability to leave a location quickly COMPETENCIES: Leading Self • Character and Courage (Integrity and Trust)-, • Do the right thing, because it is the right thing, even when no one is looking. Truth to Power., • Customer Focus, • Build positive relationships through communication and collaborative problem solving., • Commitment to Diversity, Inclusion, Justice and Equity, • Believe in the dignity and humanity of all people to reach their full potential. Staff Signature: Date Signed:

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Crisis Care Manager II at Affinity Place Crisis Residence plays a crucial role in assisting and empowering our guests during their time of crisis. Key responsibilities include delivering comprehensive case management services and coordinating integration of direct care and support services. As a part of our commitment to individualized person-centered care, Crisis Care Manager II takes an active part in devising post-discharge continuity of care plans. Our ultimate goal is to facilitate our guests' journey towards recovery, empowering them to lead self-directed lives and realize their full potential. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities Services That Address Client Goals · Comprehensive Care Management, Care Coordination, Integration of Direct Care and Support Services, Assistance with Basic Needs, Continuity of Care Provides appropriate interventions based on guests' goals and documents guest progress. · Partners with guests in creating/pursuing individualized service plan goals which are based on guest-identified goals and objectives. The service plan is accessible and reflects patient and supports preferences (if applicable), education and support for self-management, self-help recovery, and other resources as appropriate. Maintains the safety of guests and the facility through regular environmental monitoring and crisis response. · Completes comprehensive guest assessments including mental health and substance use disorder assessments, risk assessments, health screenings, and crisis planning. · Collaborates with guests to build a psychiatric advanced directive, ensuring their wishes are known and can be followed in times of crisis. Conducts check-in and check-out activities and facilitates groups and activities. · Coordinates client services in an extensive community network; advocates for client’s mental health, chemical dependency, medical, financial, legal, social, career, housing and recreational services; coordinates transportation as needed. Provides outreach to guests to encourage participation and support. · Develops and maintains positive and effective relationships with landlords, community groups, referral sources and service agencies. · Participates in regular case reviews in order to track progress of care plan goals and initiate changes in the care plan as needed. · Maintains a body of knowledge regarding best/evidence-based practices and community centered resources; receives training/higher education to augment skill set. · Design and conduct a weekly group meeting tailored to address current guest needs. Applies a holistic approach to consider the entirety of the client's situation, providing well-rounded, comprehensive support. · Design and implement in-house guest enrichment activities tailored to foster peer connections and promote community integration. This aims to enhance the guest experience and encourage mutual support and social engagement. Clients are Supported Through Effectively Coordinated Functions · Coordinates activities and maintains appropriate schedules for location. · Collaborates with community agencies to identify resources. · The role involves actively connecting guests to pertinent community resources and coordinating with both new and existing healthcare providers. Individual enrichment skills also assists guests with securing basic needs like food, clothing, and housing. · Maintains organized resources within the facility. · Maintain an active Resource for others to utilize while assisting guests during crisis. · Facilitates various trainings, workshops, groups and activities, as needed. · Engage Guest in enrichment groups such as life skills, Community Resources, Conflict Resolution, and Self-Resiliency. · Provides outreach to clients. · Ensuring they receive continuous support post-discharge. Daily Living Skills · Assists in the daily operation of the residence (e.g., light housekeeping, cooking, food and supply purchasing, etc.). · Supervises and coaches clients in working toward functional skills necessary with independent living (i.e. cleaning, meal preparation, and safe and sanitary conditions within the group home/apartment, etc.) Safely Managed Medications · Provides supervision of clients in managing their medications. · Adheres to East House medication policies and procedures. · Medication documentation and supervision meets East House standards 100% of the time · No medication errors Documentation Standards Met · Maintains documentation to the standards defined by regulators, funders and East House policies and procedures · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews Other Duties · Follows all applicable policies, federal and state laws, and East House compliance standards. · Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. · Meets documentation standards as evidenced by audits, chart reviews, and recertification reviews · Demonstrated ability to assess, monitor and evaluate needs and progress in program. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Minimum Education/Experience • High School + 2-5 yrs. Exp; OR,, • Associates + 1-3 yrs. Exp; OR,, • Bachelors + 0-1 yr. Exp Licensure/Certifications • NYS motor vehicle license, safe driving record and availability of personal vehicle for work., • Qualified Mental Health Staff as defined by OMH Residential regulations required for work in OMH licensed programs., • Provisional Qualified Health Professional Status or CASAC-T per OASAS Operating Regulations required in OASAS licensed programs. Counselors hired as Provisional QHP Status must obtain their CASAC or other QHP status within 3 years., • Narcan training (required for OASAS licensed/funded programs) Other Skills/Knowledge/Experience • Effective written and oral communication skills, • Ability to work cooperatively and effectively with culturally diverse clients, staff and community service providers., • Basic Computer Literacy as evidenced by the ability to go online and conduct basic searches on the Intern, check his/her email account, create and send email with an attachment and use simple email features. Can open spreadsheets and word processing documents to read and make simple edits., • Basic Microsoft Word skills as evidenced by the ability to produce basic business letters and simple tables and charts; as well as check spelling, set tabs, change page orientation, sort, save, open and organize electronic files. Physical Demands • Job frequently requires sitting, handling objects and paperwork, work with a computer and communicating with others both verbally and in written format., • Job involves occasional lifting of up to 30 lbs., walking, standing and reaching., • Finger dexterity to a level that allows the ability to operate a telephone and computer keyboard., • Hearing needed to a level that enables one to hear normal conversation., • Visual requirements to the level of being able to read documents and a computer screen., • Ability to read and interpret policies, procedures and various other information., • Ability to maintain emotional control under stressful situations. Working Conditions/Work Environment Traditional office environment. Occasionally subjected to pressure due to time demands. Travel within the greater Rochester area. Potential for travel outside of Monroe County. Physical Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionAbout Us SWBR is a nationally recognized design firm with expertise in architecture, interior design, structural engineering, landscape architecture, graphic design, planning and civil engineering. Since our founding in 1969, the focus of our expertise and most of our current work supports education, housing, and workplace design. We are proud of the diverse range of backgrounds, personalities, and passions that make up our team. But for all our differences, we’re united by a core mission: to positively impact lives through meaningful design. With 120+ professionals, we are headquartered in Rochester, New York with offices in Syracuse, Buffalo and Troy, New York. We are currently accepting applications and portfolios for full-time Architectural Project Designers in our four New York offices. This position works specifically in our Architecture teams. At this time we are not actively recruiting, but we are always taking resumes and on the look out for exceptional talent. Duties: • Responsible for design/manage/produce (drafting) of Architectural materials, • Assist Project Architect and Project Manager in client meetings by taking notes, preparing agendas, preparing handouts, etc., • Provide coordination between consultant groups by scheduling meetings and making sure each group has backgrounds for the work, • Assist the Project Architect and Project Manager by performing the following duties: site visits to document buildings and the existing conditions, • Assist with miscellaneous office management and administrative activities Skills: • Possess a 4-year or 5-year degree from an accredited program in Architecture, • Designer I: 0-3 years of architectural experience, Designer II: 4-6 years of architectural experience, • Have previous professional experience – and be proficient – using Autodesk Revit, AutoCAD, and Photoshop Base Salary Information: • Project Designer I: $59,582 - $69,501, • Project Designer II: $67,424 - $78,900, • The above salary ranges represent a good faith range for incumbents of these positions. Actual offers will be based on experience, education level, and demonstrated skills and will be at the discretion of the employer. We actively support professional development, including steps towards licensure and/or related accreditations, as a benefit of employment. SWBR offers an outstanding compensation and benefits package and provides a creative environment. Applicants interested in joining a progressive, energetic and family-friendly firm that rewards hard-working team players and offers unlimited growth potential in a multi-studio design setting should view our website at www.swbr.com/career/ to apply. SWBR is an Affirmative Action/Equal Opportunity Employer. Veterans and Individuals with disabilities are encouraged to apply.

Job DescriptionDescription: Supervising Staff Attorney or Supervising Senior Attorney, Consumer Rights (Hybrid) Albany or ROC – Telesca Center Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Staff Attorney or Supervising Senior Attorney for Consumer Rights! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: You’ll lead our Education Debt Consumer Assistance Program (EDCAP) advising, representing, and advocating for student loan and education debt borrowers, provide advice and legal representation to clients, and supervise the Student Loan Paralegal. You’ll also enjoy: · True work-life Balance: A flexible and hybrid 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can pay off student loans using this program. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Requirements: · Travel to and work in the Albany or Rochester Telesca Center office is required as needed to meet client and organizational needs. o Hybrid. This position is eligible for a hybrid work request under the organizational policy. · Oversee and manage the student loan and education debt assistance program, ensuring compliance with program policies, procedures, and grant requirements (including grant reporting and meeting deliverables). · Serve as student loan and education debt subject matter expert, developing an in-depth knowledge of the law. · Provide advice and counsel to student loan borrowers. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Lead and participate in student loan and education debt coalitions. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State legal community through CLEs, presentations, and other methods. · Provide comprehensive technical assistance to other attorneys, advocates, and grantees on complex cases and questions. · Undertake legislative and policy advocacy aimed at improving access to justice for those with student loans/education debt under the supervision of the Director of Policy and Communications. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Supervise the Student Loan Paralegal, any future student loan/education debt program employees, and other practice group members as needed. · Participate in the leadership of Empire Justice Center as a member of the management team. · Demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Experience and Attributes: · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 3 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent advocacy, written, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. · Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. · Proficiency utilizing Adobe and other document management systems, with the ability to schedule appointments, manage calendars, documents, and collaborative workflows. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact our Human Resources and Compliance Manager at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. The salary range for a Supervising Staff Attorney with 3-6 years of experience is $91,659-$94,329. The salary range for a Supervising Senior Attorney with 7-8 years of experience is $104,700-$111,000.

Job DescriptionDescription: Supervising Staff Attorney or Supervising Senior Attorney, Consumer Rights (Hybrid) Albany or ROC – Telesca Center Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Staff Attorney or Supervising Senior Attorney for Consumer Rights! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: You’ll lead our Education Debt Consumer Assistance Program (EDCAP) advising, representing, and advocating for student loan and education debt borrowers, provide advice and legal representation to clients, and supervise the Student Loan Paralegal. You’ll also enjoy: · True work-life Balance: A flexible and hybrid 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can pay off student loans using this program. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Requirements: · Travel to and work in the Albany or Rochester Telesca Center office is required as needed to meet client and organizational needs. o Hybrid. This position is eligible for a hybrid work request under the organizational policy. · Oversee and manage the student loan and education debt assistance program, ensuring compliance with program policies, procedures, and grant requirements (including grant reporting and meeting deliverables). · Serve as student loan and education debt subject matter expert, developing an in-depth knowledge of the law. · Provide advice and counsel to student loan borrowers. · Help student loan borrowers apply for relief through cancellation, forgiveness, or discharge programs. · Represent student debt borrowers in court and administrative proceedings at all stages of litigation, including but not limited to excellent research and written advocacy, discovery, witness preparation, representation in hearings and at trial, and settlement negotiations. · Lead and participate in student loan and education debt coalitions. · Provide legal education and substantive law training on education debt/student loan-related legal issues to the New York State legal community through CLEs, presentations, and other methods. · Provide comprehensive technical assistance to other attorneys, advocates, and grantees on complex cases and questions. · Undertake legislative and policy advocacy aimed at improving access to justice for those with student loans/education debt under the supervision of the Director of Policy and Communications. · Conduct outreach and engage in publicity to increase awareness of the EDCAP program. · Identify systemic issues for advocacy and opportunities for pursuing impact litigation. · Supervise the Student Loan Paralegal, any future student loan/education debt program employees, and other practice group members as needed. · Participate in the leadership of Empire Justice Center as a member of the management team. · Demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Please note that all positions will supervise other practice group members if needed. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Experience and Attributes: · Juris Doctorate Degree from an accredited US law school or international equivalent. · Admission to the New York State Bar and in good standing as a member of the NYS bar. · Minimum of 3 to 8 years of experience as an attorney. · Supervisory or management experience is required. · Excellent advocacy, written, and verbal communication skills. · Ability and willingness to mentor, supervise, and train legal staff in all Empire Justice Offices through video conferencing/communication and travel when necessary. · Strong leadership skills. · Litigation experience and/or experience in litigating in administrative hearings. · Knowledge of student loan work. · The ability to provide legal advice to clients who do not speak English via an interpreter. · Demonstrated proficiency in Microsoft 365 (Outlook, Word, Excel, SharePoint, PowerPoint), with the ability to learn and adapt to other applications quickly, including but not limited to file management applications, calendar applications, and virtual meeting applications. · Must demonstrate strong analytical skills. · Ability to shift priorities while working in a fast-paced environment with multiple competing objectives. · Effective decision-making skills that balance overall organizational and leadership objectives with employee needs. · Effective interpersonal skills and the ability to cultivate partnerships. · Experience in working with diverse clientele, including those who have experienced poverty. · Commitment to improving the lives and circumstances of those who have experienced poverty and discrimination. · Proficiency utilizing Adobe and other document management systems, with the ability to schedule appointments, manage calendars, documents, and collaborative workflows. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact our Human Resources and Compliance Manager at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations. The salary range for a Supervising Staff Attorney with 3-6 years of experience is $91,659-$94,329. The salary range for a Supervising Senior Attorney with 7-8 years of experience is $104,700-$111,000.

Job DescriptionDescription: Do you want an impactful career AND quality time with your family or to pursue your hobbies? You can have both by joining Empire Justice Center as a Supervising Senior Litigation Attorney! About Empire Justice Center Empire Justice Center is a diverse, highly respected statewide legal services organization that fights for marginalized low-income individuals and families across New York. We succeed through direct legal representation, high-impact litigation, legislative advocacy, and training the next generation of advocates. Our team is passionate, determined, and committed to justice for communities facing poverty, housing insecurity, immigration issues, domestic violence, disability discrimination, and civil rights violations in schools. What makes this role unique: As a member of Empire Justice Center's litigation team, the Supervising Senior Litigation Attorney will lead and conduct impact litigation and class action cases, develop new litigation initiatives, and collaborate with practice group attorneys and external partners to advance systemic change. They will provide legal supervision, mentorship, and training to attorneys and paralegals and will contribute to the organization's strategic vision to expand access to justice for low-income New Yorkers. Their work will focus on practice areas including, but not limited to, public benefits, civil rights (with a focus on disability, LGBTQ, and special education), health care, and/or tenants' rights. This individual carries a litigation caseload and reports to the Director of Litigation. You’ll also enjoy: · True work-life Balance: A flexible 35-hour full-time work week (true work-life balance)! · Loan Repayment Assistance: Eligible employees can use this program to pay off student loans. · A comprehensive health insurance plan for you AND your family! · Additional benefits include: 13 paid holidays and office closure between Christmas Day and New Year's Day, generous vacation, sick, and personal time, group term life insurance, 403(b) with employer contributions (eligible after 12 months), and a $2,000 bilingual salary enhancement for qualifying employees. Responsibilities: · Travel to and work in the Rochester Telesca Center or Albany office is required to meet client and organizational needs. o This position is eligible for a hybrid work request under the organizational policy. Impact Litigation and Class Action Leadership: · Lead and/or support all phases of complex civil impact litigation and class action cases, including case development and investigation, pleadings, discovery, depositions, motion practice (including oral argument), witness development and preparation, trial preparation, trial, and appellate practice. · Support litigation needs throughout the organization, serving as a versatile attorney who fills needed gaps in staffing for litigation work. · Serve as lead, co-counsel, or litigation team attorney supporting high-profile, precedent-setting litigation designed to achieve systemic improvements in law and policy for low-income clients. · Draft and oversee the preparation of complex briefs, motions, pleadings, and other court submissions that reflect the highest standards of legal advocacy. · Prepare for and conduct oral arguments in state courts, federal courts, and administrative agencies. Team Supervision and Mentorship: · Supervise and provide feedback to attorneys, paralegals, and interns’ work product to ensure quality, accuracy, and strategic effectiveness. · Support litigation staff’s professional development by mentoring, modeling effective litigation practices, and providing constructive coaching. · Collaborate with the Director of Litigation and Managing Attorneys to ensure coordinated and consistent supervision across litigation matters. Strategy Development and Collaboration: · Generate innovative ideas for new impact litigation initiatives that address legal barriers facing low-income New Yorkers in coordination with Managing Attorneys and the Director of Litigation. · Work with policy staff to coordinate external messaging and media relations for pending litigation. · Partner with other civil legal aid organizations, law school clinics, private law firms, and pro bono partners. · Contribute to the development of organizational priorities for legal issues relevant to Empire Justice Center's mission. Case Management and Administrative Responsibilities: · Maintain a litigation caseload. · Utilize Legal Server and other case management systems to maintain accurate and complete case records, time entries, and outcome data, and supervise others’ use of the same. · Comply with all organizational policies and procedures and the New York Rules of Professional Conduct governing litigation, case approval, and attorneys’ fees. · Identify and pursue attorneys’ fees as available. Technology and Innovation. · Leverage legal technology tools, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software to increase efficiency and quality in litigation practice. · Stay current on developments in legal technology and contribute and implement ideas for improving organizational use of technology in litigation. · Maintain data security practices in handling sensitive client information consistent with Empire Justice Center policies and professional obligations. Organizational Responsibilities: · Participate in meetings and organizational planning as appropriate. · Represent Empire Justice Center in external coalitions, bar association activities, and community settings to advance the organization's reputation and mission. · Contribute to grant reporting, funding proposals, and communications regarding litigation outcomes and impact as requested. · Develop and/or participate in staff trainings and professional development activities. · Must demonstrate a high level of comfort and commitment to working with people from marginalized communities. · Working closely with your assigned supervisor and participating in regular supervision meetings, including work plan development and grant deliverable management. · Due to limited resources, all staff are expected to perform administrative and other support-related duties to serve our clients and fulfill our mission as a non-profit legal services organization. · Other duties as assigned by your supervisor and/or to meet the organization’s needs. Requirements: Skills · Demonstrated excellence in all phases of complex civil litigation, including class action and impact litigation in state and federal courts. · Superior legal writing and research skills, including the ability to draft and edit complex briefs, motions, pleadings, and appellate submissions. · Strong oral advocacy skills, including proven ability to conduct oral arguments in trial and appellate courts. · Effective supervisory and mentorship skills with the ability to lead, motivate, and develop the skills of attorneys, paralegals, and legal staff. · Ability to generate creative, forward-looking litigation strategies and identify systemic legal issues appropriate for impact litigation. · Strong interpersonal and collaborative skills with the ability to build and maintain partnerships with co-workers, co-counsel, clients, community organizations, and advocacy partners. · Demonstrated proficiency with legal technology, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software. · Ability to manage multiple cases and priorities simultaneously in a fast-paced, mission-driven environment. · Commitment to client-centered advocacy. Qualifications · Juris Doctorate from an accredited law school or equivalent degrees from countries outside the U.S. · Admission to practice law in New York, or eligibility for admission to the New York Bar at the time of hiring (admission required within one year of hire). · A minimum of 10 years of relevant litigation experience, with substantial experience in complex civil litigation. · Demonstrated experience leading class action litigation as lead attorney or co-counsel; · Significant experience practicing in both New York state courts and federal courts, including the U.S. District Courts for the Northern, Southern, Eastern, and/or Western Districts of New York; experience in appellate practice before the Second Circuit or New York appellate courts strongly preferred. · Demonstrated commitment to expanding the rights of low-income persons and advancing social justice through individual and systemic litigation. · A demonstrated history of seeking positive systemic change through class action, major impact, or other systemic litigation. · Experience supervising attorneys and/or legal staff in a litigation context. · Proficiency with legal technology tools, including Microsoft 365, e-discovery platforms, legal research databases, document management systems, artificial intelligence tools, and litigation support software. · Ability and willingness to travel to Empire Justice Center's statewide offices and court locations as necessary, and to collaborate effectively with colleagues via video conferencing and remote communication tools. TO APPLY: Applications will be accepted until the position is filled. If interested, please visit our “Work With Us” employment page on our website at www.empirejustice.org. Please submit a complete application, including a resume, writing sample, and contact information for three professional references (one supervisor is required). Please refrain from making phone calls or sending hard copies. Incomplete applications will not be considered. Empire Justice Center is an Equal Opportunity/Affirmative Action employer and strongly desires a diverse and inclusive workforce. Empire Justice Center provides equal employment opportunities to all employees and applicants. It prohibits discrimination and harassment of any type, specifically - race, color, religion, age, sex (including pregnancy and gender identity), national origin, disability status, genetics, neurodiversity, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If reasonable accommodations are needed, please contact Mercedece Love, Human Resources and Compliance Manager, at HRSupport@empirejustice.org. Empire Justice Center is committed to the full inclusion of all qualified individuals. As part of this commitment, Empire Justice Center ensures that persons with disabilities and/or communication barriers have reasonable accommodations. Salary The referenced pay range/scale represents this job's estimated minimum and maximum compensation. Individual annual salaries/hourly rates will be set within the job's compensation range and determined by factors including, but not limited to, education, experience, qualifications, the individual's expertise, market data, and internal equity considerations.

Job DescriptionDescription: Job Status: Regular Full-Time Reports to: Divisional Director, Housing Schedule: 35+ hours a week Pay: $21 to $25 per hour (based on experience) The Urban League Economic Development Corporation is a not-for-profit development and management company that assists low- and moderate income families and seniors to secure suitable housing across upstate New York. The Full-time Leasing Agent assists the Site Manager to oversee the daily activities of the property including financial results, legal and compliance adherence and resident satisfaction. • Assists the Site Manager to manage all aspects of a building’s occupancy., • Answers phone calls, messages, and email promptly; within a few hours but never exceeding 24 hours., • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner., • Meets with prospective tenants to show properties, conduct interviews, receive rental applications, and explain terms of occupancy., • Processes applications and assists the Site Manager and maintains the waitlist., • Contributes to team efforts by accomplishing related tasks as needed., • Performs or assists with any operations as required to maintain workflow and to meet schedules., • Complies with anti-discrimination laws regarding housing, renting, and advertising., • Performs other duties as assigned. Location: Onsite Requirements: Education & Experience • High school diploma or general education degree (GED); Associate or Bachelor’s degree preferred., • Minimum 1 year of related experience and/or training in the property management field., • Valid Class D driver’s license required. Knowledge, Skills & Abilities • Excellent time management and communication skills are necessary., • Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry., • Proficient with a tablet or similar device for daily tasks., • Ability to read and comprehend simple instructions, short correspondence, and memos., • Ability to write correspondence and fill out completed spreadsheets., • Ability to speak Spanish is highly preferred, but not required., • Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out detailed instructions., • Ability to deal with problems involving issues that may arrive in the day to day operations. Physical Demands & Work Environment While performing the duties of the job, the employee is: • Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear., • Frequently required to reach with hands and arms., • Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell., • Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds., • May be exposed to moving mechanical parts, fumes or airborne particles,, and outside weather conditions., • May be exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration., • The noise level in the work environment may become loud. Urban League of Rochester is an Equal Opportunity Employer. We provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, gender identity, age, sex, pregnancy, disability, national origin, sexual orientation, citizenship, veteran status, or any other characteristic protected by law.

Job DescriptionThe Center for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. Overview: The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including prevention counseling, two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.The RHY Prevention Counseling Program Manager is responsible for the management and supervision of the RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. The Manager plays a leadership role in planning, prioritizing and evaluating services, team outreach activities and linkages with other providers/collaboratives/committees. The Manager will be responsible for the on-going assessment of the team's service, identify expansion potential, assess community or catchment area needs and formulate possible responses. The Manager attends weekly Case Review and works closely with the other RHY Managers. Schedule: Full Time. Must participate in the On-Call Supervisor rotation (1 week, every 5-6 weeks). This emergency response system is intended to provide after-hours and weekend support to the 24-hour residential and crisis programs.Responsibilities:Review and Monitor OASAS contract objectives, as well as maintaining the New York State Safe Harbour database.Ongoing planning and program development specific to assessment, counseling, and outcomesPromote and develop effective linkages with community resources, providers, and systemsAssesses the needs of youth and families servedAssures compliance with record keeping, reporting, and evaluation requirements of the agency and fundersSupervises, provides guidance, mentors, and evaluates the performance of Counselors and AdvocatesHires, trains, orients, and mentors new counseling staffCoordinates and leads the team outreach activitiesRequired Qualifications: Master's Degree in Counseling, Human Services or related field AND 5 years' human service experience with supervisory experience OR equivalent CPP/ ICPS/ CASAC certification or advanced training in chemical dependency prevention preferred A valid drivers license Skills: Strong knowledge of Chemical dependency and problem gambling prevention counselingStrong management and supervisory techniques Crisis intervention, case management, advocacy, and strength-based problem solving and decision-making modelsStrong knowledge of Adolescent development including: positive youth development, asset development, risk reduction and protective factorsKnowledge of community resources Strong literacy and communication skillsPay Rate: $28.50- $29.75 per hour *All Offers may be contingent on a Background check and Driving record & Automobile insurance that meets agency insurance carrier requirements. The Center for Youth Provides Equal Employment Opportunities

Job DescriptionDescription: Summary: Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager is responsible for supporting migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed to achieve stability and self-sufficiency. The Migrant Case Manager will work closely with community-based organizations, service providers, landlords, schools, healthcare systems, and other community partners to help families access safe and affordable housing, healthcare, education, employment resources, transportation, financial assistance, and other critical services. The position also assists families in navigating life in the Rochester area while addressing immediate needs and promoting long-term community integration and well-being. Essential Functions: Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. • Reports to the Housing Initiatives Supervisor., • Support migrant families arriving in Monroe County by providing a positive introduction to the community and available resources., • Assist migrant families in securing safe, sanitary, stable, and affordable housing within the Rochester and Monroe County area., • Coordinate emergency and supportive financial assistance to address immediate family needs, including transportation, food, clothing, household items, and other essential resources., • Connect families to community-based services and support, including healthcare, mental health services, public benefits, schools, childcare, employment programs, legal services, and language access resources., • Provide ongoing case management services to support family stabilization, community integration, and progress toward self-sufficiency., • Coordinate housing-related assistance, including rental subsidies, security deposits, first month’s rent, utility assistance, and landlord communication as applicable., • Assist families with navigating immigration-related appointments, applications, notices, and referrals to appropriate legal or advocacy services when needed., • Conduct community orientations to educate families on transportation, school systems, healthcare access, tenant rights and responsibilities, public safety, and available community resources., • Support participants in obtaining employment, vocational training, educational opportunities, and workforce development services to encourage long-term stability and independence., • Maintain accurate and timely case notes, documentation, service plans, referrals, and reporting requirements in accordance with program standards and funding guidelines., • Ensure consistent compliance with agency policies, procedures, and regulatory requirements., • Maintain regular communication and follow-up with assigned families, including home visits, housing stability assessments, and wellness checks as required., • Advocate on behalf of migrant families to reduce barriers related to housing, language access, transportation, healthcare, and access to community resources., • Serve as a cultural and linguistic liaison between migrant families, service providers, landlords, schools, volunteers, faith-based organizations, and community partners., • Participate in community meetings, collaborative partnerships, outreach efforts, and interagency coordination to strengthen services available to migrant families in Monroe County., • Maintain flexibility to support occasional evening and weekend activities, appointments, or emergency family needs., • Perform other duties as assigned by the Ibero-American Action League President & CEO or designee.?? Authority: This position holds some degree of independence within the framework of the agency’s policies and procedures. The individual must be resourceful and able to display initiative and understanding of management systems and interpersonal relations. Must keep immediate supervisor abreast of issues and concerns which merit intervention from higher level management staff. Requirements: Requirements Position Qualifications: Competency Statement(s)? • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Analytical Skills - Ability to use thinking and reasoning to solve a problem., • Accuracy - Ability to perform work accurately and thoroughly., • Customer Oriented - Ability to take care of the customers’ needs while following company procedures., • Detail Oriented - Ability to pay attention to the minute details of a project or task., • Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, sexual orientation or job type., • Ethical - Ability to demonstrate professionalism conforming to a set of values and accepted standards., • Interpersonal-Ability/desire to understand others’ attitudes/interests/needs/nonverbal behavior, listening skills, and understanding strengths/limitations of others., • Reliability - The trait of being dependable and trustworthy., • Communication, Oral - Ability to communicate effectively with others using the spoken word., • Communication, Written - Ability to communicate in writing clearly and concisely Skills and Abilities: • Diploma or GED preferred., • A minimum of 2 years’ experience engaging in community-based services., • Valid driver’s license, ability to provide your own transportation and travel to various locations., • Experience working with community human services providers., • Experience working with migrant populations preferred., • Bilingual in English and Spanish required., • Must be able to perform all functions with minimal supervision., • Perform other duties as assigned by supervisor, • A combination of training and experience other than the specified, if judged to be adequate for the job, may be considered.? Physical Demands: Physical Demands: The position does require occasional standing, squatting, and lifting of up to approximately 20 lbs.? By signing below, I hereby acknowledge receipt of my job description. I am aware that continued employment with Ibero-American Action League, Inc. is contingent on my adherence to the policies outlined in the employee handbook and my ability to function within the parameters of the job description. Furthermore, I acknowledge that any questions regarding this job description will be brought to the attention of my immediate supervisor. Employee Signature: Date: The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. Ibero American Action League is committed to the policy of equal employment opportunity. This policy expressly prohibits discrimination on the basis of sex, race, color, religion, creed, national origin, age, marital status, sexual orientation, disability, genetic predisposition, gender identity or expression, carrier status, domestic violence victim status, veteran status or status as a member of any other protected group or activity.

Job Description Adult Care Manager Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. JOB TITLE: Care Manager DEPARTMENT: Adult Care Management SUPERVISOR: Program Manager Position Grade: 80 Salary Range: $20-$25 ESSENTIAL FUNCTIONS: • Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures., • Maintains confidentiality and security for all client and staff related materials and/or records., • Regularly practices adherence to the Program/Agency standards, and ensures documentation/policy requirements are being followed., • Demonstrates, promotes and practices cultural competency towards clients through respect and understanding., • Recognizes and embraces the diversity of teams, supports and develops the strengths of each individual adult and their family., • Consistently maintains positive relationships with clients/families and other service providers in the community., • Provides regular care management services to assigned caseload, which includes face to face visits per month based on expectations and need., • Maintains the required amount of billable services for each adult on their caseload., • Facilitates the development of a Care Team and carries out an individualized and strength-based Plan of Care., • Assists clients in managing and planning for safety needs and creating individualized safety/support plans., • Makes independent decisions and recommendations regarding immediate risk factors presented in the home based sessions., • Assures that clients and families obtain the services they need to assure their physical and mental health and the ability to live safely in their home community. Will provide linkage/referrals to community resources for mental health, social, physical, and housing/basic needs, etc., • Inform and educate clients and their families around a psychiatric diagnosis and its impact on home and community., • Arranges own schedule to be available to clients and families in their homes/community including working evenings if needed., • Will complete assessments of all clients, including HARP if applicable. Assessments include a comprehensive view of the client’s strengths, challenges, skills, supports, etc., • Documents all client contacts and assumes responsibility for maintaining clinical records in accordance with Agency Standards., • Ensures documentation is accurate and completed on time., • Participates in regular weekly supervision., • Remains current in the field, and supports best practice models within the program., • Participates in ongoing training and professional development provided by the agency. COMPTENCIES: Leading Self -Character and Courage (Integrity and Trust) Leading Others -Customer Focus Leading the Organization -Commitment to Diversity, Inclusion, Justice and Equity MINIMUM QUALIFICATIONS: A Bachelor’s of Arts or Science are preferred, Or An Associate’s Degree with 1 year relevant experience in the Human Service, Health Care, or Mental Health fields. A strong knowledge of Adult Mental Health preferred. SPECIAL SKILLS: Valid NYS driver’s license in good standing and has use of an automobile. Flexibility to meet with clients during evening hours if needed. PHYSICAL REQUIREMENTS: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs. Ability to drive Ability to walk short distances Ability to use stairs Ability to leave a location quickly

Job DescriptionDescription: East House is a dedicated non-profit organization committed to supporting individuals on their journey to recovery. We provide comprehensive services, including residential support, counseling, peer support and community outreach to empower individuals to overcome mental health and substance use disorders and lead fulfilling lives. Our mission is to foster a supportive environment that promotes healing and long-term recovery, while upholding our humanistic, optimistic, progressive, and collaborative values rooted in integrity. The Financial Case Manager assists clients in establishing and maintaining eligibility for financial and medical assistance and provides education about benefit entitlements and money management. This position also supports OASAS-licensed program clients in linking to needed community services while ensuring funding is secured and maintained for agency services. In compliance with NYS's Pay Transparency Act, the salary range for this position is listed above. East House considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. The hiring process for this position may require a criminal background check and/or motor vehicle records check. Any verbal or written offer made is contingent on satisfactory results, as determined by Human Resources. Responsibilities • Assesses clients’ needs and assists in obtaining and maintaining financial and medical benefits., • Educates clients on benefit entitlements and money management skills, tailored to individual capability., • Assists clients in establishing Social Security Representative Payeeships when appropriate., • Coordinates funding efforts with the Admissions team, Finance, and program staff to ensure timely service initiation., • Develops and manages sliding scale or repayment agreements as needed and follows up on balances., • Assists OASAS program clients in accessing housing, legal support, healthcare, and other services., • Maintains documentation to meet regulatory, funder, and agency standards. Other Duties • Follows all applicable policies, federal and state laws, and East House compliance standards., • Collaborates with the Office of Ethics, Compliance & Quality to address non-compliance, and document corrective actions. Note: This job description may not cover all job duties and is subject to change without notice. Job duties, responsibilities, and/or activities may change at any time with or without notice. Requirements: Qualifications Required Education & Experience • High school diploma or GED required and 4 years of paid human services experience, • Bachelor's degree in a human service-related field with 2 years of experience. Other Skills/Knowledge/Experience • Knowledge of community resources including Social Security, public assistance, and Medicaid., • Effective written and oral communication skills., • Ability to work cooperatively with culturally diverse clients, staff, and service providers., • Basic proficiency in Microsoft Word and Excel., • Basic computer literacy for email use, internet research, and simple document formatting., • Valid NYS driver’s license in good standing and access to a personal vehicle for work-related tasks. Alignment with East House Values • Humanistic, Collaborative, Optimistic, Progressive, Integrity., • Represents the organization professionally and aligns with its mission., • Performs work with integrity and in compliance with established processes, procedures, and regulations. Accountability • Takes responsibility for all work activities and personal actions., • Follows through on commitments; implements decisions that have been agreed upon., • Maintains confidentiality with sensitive information., • Acknowledges and learns from mistakes without blaming others., • Recognizes the impact of one’s behavior on others. Commitment to Belonging, Respect, and Building a Supportive Community • Values and appreciates the unique backgrounds, experiences, and perspectives of every individual., • Actively includes others in conversations and decision-making, fostering connections by learning about others' interests, and celebrating achievements to make individuals feel valued., • Listening without judgment, communicating and interacting politely and civilly, and acknowledging others' contributions to show appreciation and build trust., • Offering help, encouraging collaboration, and creating safe spaces where everyone feels comfortable sharing ideas and concerns Working Conditions/Work Environment Traditional office and/or residential environment. Occasionally subjected to pressure due to time demands. May have to travel to various program locations which may not be accessible for individuals with reduced mobility. Physical/Mental Demands The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, ability to reach above or below shoulders, use hands to type and/or perform light lifting (up to 25 lbs.), and occasional stair-climbing. Reasonable Accommodation East House provides reasonable accommodations to applicants with disabilities under the Rehabilitation Act, the Americans with Disabilities Act, the New York Human Rights Law, or similar applicable law. If you need reasonable accommodation for any part of the application and hiring process, please contact the Human Resources office at 585-238-4800 or email your request to HRTeam@easthouse.org. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. EEO Statement East House provides equal opportunity to all qualified individuals and does not discriminate on the basis of race, color, creed, age, marital status, sex, gender, religion, sexual orientation, gender identity, gender expression, national origin, veteran status or disability, or any other protected statuses in its hiring, promotions, and other employment activities.

Job DescriptionSchedule: Tuesday-Saturday 8am-4pm"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to restore hope and change lives of Rochester's men, women and children.Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are you looking to provide more meaning in the life of someone who is experiencing homelessness, addiction, or trauma while working for an employee-voted Rochester Top Workplace?We believe the value we provide to our community is highlighted by the strength of our employees. Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate the value in our employees through a generous 5-week time off policy, 100% contribution towards basicdental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance program that provides 8 counseling sessions to each of our employees and their families. Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter. If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!DUTIES & RESPONSIBILITIES:Direct Service ResponsibilitiesProvide day-to-day supervision and support to shelter guestsAssist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showeringPerform any duties necessary for effective and efficient operation of community residenceComplete tasks assigned by leadership that maintains cleanliness and safety standards Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needsObserve all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as neededAdministrative ResponsibilitiesDocument shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission TrackerAs needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibilityAssist case management in application process for program eligible guests for housing, utilizing HMISAs needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housingAttend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guestRegularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followedUtilize Spero, HMIS, and email to record, report, and communicate client information Maintain appropriate and timely communication with staff and management, especially regarding critical incidents Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed. Pay range starts at $18.00 per hour.

Job Description To provide resident satisfaction by maintaining the property units in a clean and safe fashion. What You’ll Do: • Preparing vacant units for occupancy as necessary. Ensure a professional appearance at all times., • Cleaning the leasing office, amenity areas, laundry facilities and other common areas on a daily basis, or as scheduled by the Manager., • Maintaining inventory, supplies, and equipment owned by the property and/or the management company., • Providing courteous, efficient response to resident and management requests. Reporting unusual or extraordinary circumstances regarding the property or residents., • Adhering to OSHA (Occupational Safety & Health Act) standards and company safety policies at all times., • Other duties as assigned. What You’ll Need: • High school diploma or equivalent., • Ability to read a limited number of two and three syllable words and basic numbers. Ability to speak simple sentences. Physical Activities Requires frequent lifting and moving of up to 75 pounds when using machinery and equipment for essential maintenance tasks, including but not limited to installing outside air conditioning units. Requires frequent bending and/or stooping to access equipment and machinery necessary for essential maintenance tasks. Must be knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools. Our Mindsets • People Matter Most, • Do the Right Thing, • Create Moments, • Own It, • Evolve What You’ll Get (Peak Perks): • 401(k) Match, • Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell program, • Housing Discount (varies by property), • Commitment to leadership training and growth opportunities *The anticipated pay range for this role is $17.00–$18.00 per hour, with final compensation determined based on experience, skills, and internal equity. Who We Are PeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful. PeakMade Real Estate is an Equal Employment Opportunity employer.

Job DescriptionDescription: Basic Functions: Responsible for the successful day-to-day operation, financial management and maintenance of the property, according to the goals and objectives of the property owners and Baldwin Real Estate Corporation. Provide a welcoming and safe property, which conforms to all health and safety laws and regulations. Manage property in accordance with all housing and employment laws. Ensure staff compliance with all company policies and procedures, maintaining high standards of conduct whenever performing company or property business. Relationships:· Reports directly to the Sr. Regional Manager of Baldwin Real Estate Corporation.· Works collaboratively with the Site Maintenance Supervisor, and outside vendors· Maintains positive relations with residents, staff and vendors· Maintains supportive relations with community, fire, police, housing and government agencies Key Goals: • Maintain long-range planning approach for leasing, budgeting, and rental income, • Maximize resident-retention while increasing revenue, • Maintain and implement property's emergency and risk management plan, • Assist in creating and operate within approved budget plans, • Update marketing plan and survey quarterly, • Implement and monitor efficient turnover program to ensure high resident satisfaction and retention, • Maintain good recordkeeping system, • Reduce liabilities, both physical and financial Description of Responsibilities and Typical Work Activities (Not limited to:)A. Maintaining the Physical Asset • Assist Site Maintenance Supervisor to prioritize maintenance service requests and work assignments, if needed, and follow-up with Site Maintenance Supervisor to assure proper completion., • Conduct and document periodic inspections of each building and common grounds (minimum weekly), • Evaluate maintenance operations periodically to determine cost-efficiency, • Conduct annual apartment inspection, record results, and coordinate all required repairs with Site Maintenance Supervisor B. Marketing and Leasing • Lease units quickly and efficiently. Vacancies should be filled within 15 days from moving out., • Review all applications for completeness and then process the rental application, including securing credit report, previous landlord references, and income and asset verifications for each applicant. Advise applicants of acceptance or denial accordingly, in compliance with fair housing laws., • Maintain and update waiting list., • Assist in preparation of advertising and marketing programs., • Maintain efficient resident and property files in site office., • Oversee the completion of initial lease preparation and lease renewal C. Tenant Management • Educate staff and residents concerning health, safety, police and fire issues, • Monitor compliance with all turnover and make-ready procedures D. Financial Reporting and Control • Receive all invoices, review, approval, and invoices from the Sr. Regional Manager every week., • Prepare payroll reports for Sr. Regional Manager approval every week, • Implement purchases required for day-to-day operation under guidelines established by Sr. Regional Manager, and within owner-approved budget guidelines, • Deposit rents and security deposits in bank in a timely fashion (min. weekly). Provide detailed deposit records to main office accounting department, • Prepare purchase orders and authorize them within budget constraints (any purchase order over $250 requires Sr. Regional Manager signature), • Record monthly utility usage and implement cost-efficiency wherever possible, • Maintain petty cash funds, and provide proper receipts for all expenditures E. Administration • File reports and maintain communication with Sr. Regional Manager on matters affecting property issues, • Track receivables, send notices of delinquency, and work with Sr. Regional Manager regarding collections/evictions, • Participate in annual employee review, • Assist in preparation of the annual operating budget, • Maintain polite, professional, and informative telephone manner, • Maintain professional personal appearance and presentation Requirements:

Job DescriptionDescription: We are Hiring! Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York. Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: 40 hours Monday-Friday 8-4:30 Salary: $25-27/hr Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: High School Graduate Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: 3 years of experience with affordable housing programs desired General Description Day-to-day management of property or properties as assigned. Essential Duties and Responsibilities Coordinates the activities of an on-site rental property management office, including but not limited to: • Supervises administrative and maintenance staff and monitor workflow; approve timesheets and complete annual performance reviews of staff, • Interviews prospective tenants to complete housing applications and collect eligibility information and documentation, • Effectively communicates to applicants and tenants the property and/or program guidelines, eligibility requirements and lease restrictions, and the rules and regulations applicable to the property and/or program, • Conducts recertification of housing eligibility for current tenants, • Verifies accuracy of information provided by tenants or prospective tenants in accordance with regulatory requirements, • Recommends eligibility and suitability of tenants and prospective tenants for residency, • Computes income and expenses to determine applicants’ and tenants’ rental charges according to one or more applicable funding agency regulations, • Inspects rental units to assess housekeeping habits of tenants and identify repair and maintenance needs, status of safety equipment and need for any corrections and tenant notification, • Manages tenant complaints such as poor housekeeping habits, insect infestations, landlord/neighbor relations, noise, etc.; prepare and deliver oral and written lease enforcement notices when necessary, • Observes and addresses needs of tenants as they age in place, • Refers tenants to appropriate social service agencies, when necessary, • Recommends eviction of tenants when necessary and prepare initial eviction documents, • Prepares work orders for required repairs and maintenance, • Collects rents and other tenant charges, makes deposits and prepares appropriate documentation, • Writes letters, memos, reports, and complete a variety of forms and ledgers on computer, • Keeps Regional Property Manager/Director of Asset Management informed of activities and property status, • Ensures rents are collected according to the lease agreement, • Prepares late and 3-day notices in accordance with company policy. Execute eviction process for tenants delinquent with their rent, • Process accounts payable in accordance with company procedures, • Assists with the annual property budget preparation and monitors financial performance monthly, • Keeps apprised of all rules, regulations, statutes, laws, required to maintain a low-income housing property, • Compiles reports on a monthly, quarterly, semi-annual and/or annual basis, as required by PHDC and funders, • Participates in appropriate neighborhood associations, • Ensures compliance with all policies, procedures and regulations, including fair housing regulations, • Ensures safety of building, employee(s) and tenants, • Provides positive marketing efforts for PHDC and property, including preparation and distribution of monthly tenant newsletters, • Ensures accuracy of all marketing materials, • Responsible for ensuring all information in systems is accurate and complete, • Mentors/trains new staff, • Performs other related duties as determined by the Regional Property Manager KEY PERFORMANCE MEASURES • 100% compliance with fair housing regulations and regulatory requirements, • Achieve targeted cash flow for property(ies), • Maintain an overall annual occupancy rate of 97% or more, • Ensure units do not remain vacant for more than 30 days, • Collect 95% of all scheduled rents by the 5th day of each month and a minimum of 98% by the end of the month in which they are due, • Ensure that 100% of tenants with unpaid rent either have a written payment plan or eviction process started by the 15th of each month, • 100% of tenant recertifications are completed at least 30 days prior to the effective date, • Friendly, helpful, courteous interactions with tenants, vendors and co-workers, • Ensure overall tenant satisfaction Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job DescriptionProperty Manager Reports to: District Manager Location: Rochester, NYUnits: 132 units total Salary: $56,160 per year + bonus (Subject to adjustment for onsite living)Housing Benefit: 100% rent discount for onsite living Dorsey Gardens Apartments has an excellent opportunity for a seasoned Property Manager to oversee both our 132-unit residential apartment community in West Seneca, NY.The ideal candidate should have experience in residential property management along with excellent people, managerial, supervisory, organizational and computer skills. Benefits:Multiple Level monthly bonus planSemi-annual bonuses401(k) & 401(k) matchingHealth / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical IllnessPaid time offPaid Holidays Responsibilities:Adheres to the highest standards of performanceCollection of rents, expense controls, and handling resident issues.Coordinate vendor scheduling as well as communicate with vendors effectively.Responsible for resident retention & social events monthlyInspect and arrange maintenance to meet standardsNegotiate lease/contracts with contractors in a timely and reliable mannerDevelop and manage annual budgets by forecasting requirements and analyzing variances, data, and trendsOversee properties' personnel and evaluate its performanceConduct safety meetings monthly, enforce safety rules, and make sure staff is following safe work practicesMust comply with state and federal fair housing regulations. Skills:Leads, trains, coaches, and motivates all team membersIn depth knowledge of all rules and regulations surrounding property managementCompetency in MS Office and relevant databases and softwareStrong communication, interpersonal, and presentation skillsStrong attention to detailWell organized with excellent time management skillsExperience with MRI and Nexus software a plus! #NYIND

Job DescriptionDescription: Associate District Property Manager Join the Cook Properties Team! Overview At Cook Properties, we believe our success starts with our people. We value teamwork, accountability, and creating an environment where employees can grow while maintaining a healthy work-life balance. We are currently seeking an Associate District Property Manager to support our growing operations and assist in managing our manufactured housing communities. This position offers a flexible schedule with a 4-day in-office workweek and a half-day Friday remote schedule, providing flexibility while maintaining strong collaboration and support within our teams. Cook Properties is New York State’s largest owner and operator of manufactured housing communities, proudly managing 100+ communities with more than 7,000 home sites. Our diverse portfolio also includes 200,000+ square feet of commercial, retail, and office space, along with 2,000 self-storage units. The Associate District Property Manager plays an important role in supporting daily community operations, providing exceptional customer service to residents, maintaining accurate records, assisting with leasing activities, and partnering with District Property Managers to ensure our communities remain successful. Responsibilities As an Associate District Property Manager, you will: • Serve as a primary point of contact for residents by answering phone calls, responding to inquiries, and returning voicemails in a timely manner., • Provide excellent customer service while addressing resident concerns and requests., • Enter, track, and coordinate service requests while working closely with the Service Coordinator and maintenance teams., • Maintain accurate documentation of resident communications, service requests, and account information within company systems., • Upload, organize, and maintain important documents and records., • Prepare and distribute community-wide communications and resident notices as needed., • Assist with new resident account setup and ensure all required documentation is completed accurately., • Manage the in-park home sales process, including applications, approvals, and lease execution., • Process and review water meter readings to ensure accuracy prior to billing., • Generate and distribute monthly rent and water statements., • Conduct lease audits to ensure accurate charges, proper billing setup, and timely lease documentation., • Monitor lease expirations and assist with maintaining accurate community schedules., • Assist with lease enforcement, including tracking and addressing lease violations., • Support collection efforts and assist with managing resident delinquencies., • Partner with District Property Managers on community initiatives, projects, and operational needs., • Perform other related duties as assigned. The responsibilities listed above represent the primary duties of this position but are subject to change based on business needs. This job description does not constitute a contract of employment. Qualifications We are looking for someone who has: • High school diploma or equivalent required., • 1-2 years of experience in property management, real estate, customer service, or a related field preferred., • Strong organizational skills with the ability to prioritize and manage multiple tasks., • Excellent verbal and written communication skills., • Strong attention to detail and the ability to maintain accurate records., • Ability to work independently while also collaborating effectively with a team., • Proficiency with Microsoft Office Suite., • Experience with property management software, specifically Rent Manager, is preferred.What We Offer, • Excellent Medical, Dental, and Vision Insurance, • 401(k) with Company Match, • Paid Time Off, • Flexible Schedule, • Employee Assistance Program (EAP), • Life Insurance, • Opportunities for Growth and Advancement Cook Properties is an equal opportunity employer committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any Requirements:

Job Description Part-Time Office & Property Operations Coordinator Rochester, NY | 20 Hours/Week | Starting at $28/Hour TES Staffing is leading the search for a growing, entrepreneurial Rochester-based organization seeking a sharp, dependable, and highly self-sufficient Office & Property Operations Coordinator. This is a great opportunity for someone who loves being the person who keeps things moving. You don't need someone standing over your shoulder or reminding you three times that something needs to get done. You take good notes, figure things out, follow through, and know when to ask a question versus when to simply handle it. The role is approximately 20 hours per week, with a flexible and consistent schedule during normal business hours. You'll spend much of your time supporting the day-to-day operations of a historic professional office building in Rochester, while also providing administrative, billing, and operational support to a small, busy team. This position has the potential to grow over time for the right person. What You'll Own Property & Tenant Support You'll help keep a professional office building with approximately five commercial tenants running smoothly. That means: • Serving as a point person for tenant needs and day-to-day building issues, • Coordinating vendors, maintenance, janitorial needs, repairs, and preventative maintenance, • Responding when something unexpected happens, whether that's a maintenance issue, vendor question, or tenant concern (Only during scheduled hours, not required to be available outside of the normal schedule.), • Collecting rent checks, making deposits, and helping maintain accurate tenant records, • Supporting leasing and other property-related administrative needs, • Keeping an eye on the details so small issues don't become big ones In short: if something needs attention, you're comfortable figuring out the next step and getting it moving. Billing & Financial Administration You'll also take ownership of several recurring financial and administrative processes, including: • Preparing and sending monthly invoices, • Supporting tenant rent billing, • Participating in monthly team billing meetings and preparing client invoices, • Assisting with bookkeeping and accounts receivable, • Tracking payments and maintaining accurate records, • Completing basic administrative forms and recurring project documentation, • Supporting additional financial and project administration as needed Experience with QuickBooks is highly preferred. Office & Team Support You'll be an important behind-the-scenes resource for a small team, helping with things like: • General administrative and operational support, • Maintaining files, reference materials, vendor information, and internal records, • Updating procedures, manuals, and SOPs, • Helping coordinate vendors, IT, and other outside resources, • Occasional website, marketing, or social media updates, • Assisting with scheduling, office supplies, and other administrative needs, • Providing backup support when team members are out of the office, • Jumping into projects and figuring out what needs to happen next Who Will Thrive Here The biggest requirement isn't a particular degree or job title. It's how you work. We're looking for someone who is: Independent. Once you're shown how something works, you can take it from there. Self-sufficient. When you encounter a question, your first instinct is to look for the answer, use the resources available to you, and problem-solve. Reliable. If you say something will get done, it gets done. Your manager doesn't need to keep it on her mental to-do list. Detail-oriented. You catch the missing number, incorrect invoice, forgotten follow-up, or incomplete form. Organized. You can have ten different things on your list and keep track of what needs to happen now, next week, and next month. Comfortable wearing different hats. One hour might involve QuickBooks and invoices; the next could involve coordinating a plumber or answering a tenant question. A quick learner. There are established processes and SOPs to follow, but you'll also be expected to learn systems and become increasingly autonomous. What We'd Love to See • Previous administrative, office management, operations, bookkeeping, or property management experience, • Approximately 2+ years of relevant professional experience, • Experience with QuickBooks, • Strong Microsoft Office/Office 365 skills, particularly Excel and Outlook, • Comfort learning and working in systems such as Adobe, Wix, and Canva, • Strong written and verbal communication skills, • Excellent follow-through and attention to detail, • Confidence communicating professionally with tenants, vendors, clients, and colleagues, • Commercial property management or affordable housing experience is a plus, but not required, • Valid driver's license and ability to travel locally or to project sites when needed, • Ability to successfully complete required background and reference checks Schedule & Compensation Hours: Approximately 20 hours per week The schedule offers flexibility, but this is primarily an in-person position. Ideally, you'll work a consistent schedule across several weekdays during regular business hours. For example, approximately four hours per day, four to five days per week. There is additional flexibility around exactly when those hours are worked, with the exception of certain recurring responsibilities such as beginning-of-the-month billing. Compensation: Starting at $28/hour, based on experience. Benefits include health insurance, paid time off, paid holidays, and additional benefits available based on eligibility. Why This Role? If you're someone who likes autonomy, variety, and being trusted to manage your responsibilities, this could be a great fit. You'll join a small, mission-driven organization where your work has an immediate impact. You'll have the opportunity to learn multiple sides of the business, take real ownership of your responsibilities, and potentially expand your role over time. Most importantly, we're looking for someone who takes pride in being the person the team can count on. TES Staffing is leading this search. Qualified candidates will begin with an interview with the TES Staffing team, followed by an in-person conversation with the client. \nCompany Description TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together! TES Staffing is a regional staffing and HR services company. We work with Western NY's top companies to offer our applicants a wide variety of choices when looking for their next career opportunity. We will work with you to identify your strengths and try to match you up with the right job opening we have at that point in time. We look forward to working with you and cannot wait for you to create your future together!

Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Service Director will provide supervision of program staff, program development and ongoing quality improvement strategies. The Service Director will oversee our In-Community and Housing Services in the Finger Lakes Region. The schedule will be Monday-Friday, 8:00am-4:30pm. Pay: $105,000.00 - $115,000.00 per year. In addition to Helio Health's comprehensive benefits package, this position is eligible for a Sign-On Incentive between $3,000 or $8,000 depending upon licensure! • Assures on-going staff, volunteer/student intern development utilizing internal and external training opportunities based on individualized performance evaluation., • Develops and manages program budget for program/ building/staff management., • Implements quality improvement strategies to include establishment of outcome standards and utilization management., • Responsible for clinical care, bed utilization and fiscal management which includes all tasks performed by Revenue Cycle Management, the Utilization Case Manager, and all other responsible parties., • Implements Helio Health policies and develops related practice documents to support policy., • Participates in management and clinical committees as assigned., • Maintains appropriate program records and statistical accountability., • Represents program to the community., • Manages program grants and makes suggestions for funding and grant opportunities., • Other tasks as assigned by supervisor., • Must hold a valid professional License (including but not limited to LMSW, LCSW, LMHC, etc.) or Credential (CASAC)., • Minimum Bachelors Degree, Master's degree in a related human service field strongly preferred., • Minimum of five years clinical experience appropriate to the program setting., • Minimum of two years management and supervisory experience in appropriate program setting., • Must have a valid NYS Driver's License. Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local Law. Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Job DescriptionDescription: The full-time Site Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, and resident satisfaction. • Collect 100% of the rent every month, and manage delinquencies as necessary., • Maintain and increase occupancy., • Maintain and process application waiting lists., • Resident selection and certification to ensure all required paperwork, financial and program eligibility is completed accurately and timely., • Pass INSPIRE and MOR inspections, as well as maintaining required housing and company qualify standards., • Conducts initial lease process with certification and annual recertification for affordable housing compliance (HUD and Tax Credit)., • Ensures all affordable housing regulations, HUD, Section 8, and Tax Credit are adhered to at all times., • Handle tenant complaints and emergencies promptly., • Provide excellent customer service with professionalism and ethical considerations., • Ensure work orders are created and processed promptly., • Conduct anneal unit inspections on an as needed basis., • Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments., • May fill in for other staff., • Complies with anti-discrimination laws regarding housing , renting and advertising., • Performs other duties as assigned. Location: On-site Requirements: Education & Experience • High school diploma or GED; associate or bachelor's degree preferred., • Minimum 3 years of related experience and/or training in the property management field., • Valid Class D driver's license, required. Knowledge, Skills & Abilities • Excellent time management and communication skills are necessary., • Ability to write simple correspondence, understand work orders and fill out completed spreadsheets., • Effectively present information in one-on-one and small group situations to customers, vendors, and other employees., • Ability to speak Spanish is highly preferred but not required., • Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals., • Ability to apply common sense understanding to carry out detailed instructions., • Ability to problem solve issues that may arise in the day to day operations., • Ability to delegate tasks to specialized vendors and deliver quality workmanship in an efficient timeframe., • Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry., • Employee should be trained in the use of a tablet or similar device for daily tasks Physical Demands & Work Environment While performing the duties of the job, the employee is: • Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear., • Frequently required to reach with hands and arms., • Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell., • Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds., • May be exposed to moving mechanical parts, fumes or airborne particles,, and outside weather conditions., • May be exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration., • The noise level in the work environment is usually loud. The company is an Equal Opportunity Employer, drug free workplace and complies with ADA regulations as applicable.

Job Description Administrative Receptionist Position Summary The Administrative Receptionist serves as the first point of contact for residents, applicants, visitors, and vendors. This position provides administrative and customer service support to the Property Manager and site team to ensure efficient day-to-day operations of the community. The Administrative Receptionist assists with resident communications, document processing, rent collections, compliance support, and general office administration while maintaining a professional and welcoming office environment. Essential Duties and Responsibilities Resident Relations & Customer Service • Greet residents, applicants, vendors, and visitors in a professional and courteous manner. Answer office inquiries. • Assist residents with general questions regarding their accounts, rent payments, and community policies., • Review resident ledgers and explain account balances, charges, and payment activity., • Handle routine resident concerns and complaints, escalating complex issues to management., • Prepare and issue simple lease violations and resident notices as directed by management., • Schedule appointments and meetings between residents and the Property Manager. Administrative Support • Prepare and distribute resident correspondence, notices, and community communications. Process outgoing mail and coordinate mass mailings. Occupancy & Compliance Support • Accept housing applications and assist applicants with the application process., • Process landlord verification requests and landlord statements., • Assist with reasonable accommodation requests and maintain supporting documentation. Support compliance and occupancy functions through document collection and communicating to the manager. • Track and maintain required resident documentation as directed by management. Rent Collection & Financial Support • Accept resident rental payments in accordance with company policies., • Issue receipts and maintain payment documentation., • Assist residents with payment-related questions and account inquiries. Maintenance Coordination • Receive resident maintenance requests and enter work orders into the property management system., • Assist with communication between residents and the maintenance team. Qualifications • High School Diploma or GED required., • Previous administrative, receptionist, customer service, or property management experience preferred., • Affordable housing experience (LIHTC, HUD, Section 8, PBV, or similar programs) preferred., • Strong customer service and interpersonal skills., • Excellent organizational and time management abilities., • Proficiency with Microsoft Office, including Outlook, Word, and Excel., • Ability to maintain confidentiality and handle sensitive resident information., • Strong written and verbal communication skills. Knowledge, Skills, and Abilities • Ability to interact professionally with residents, vendors, housing agencies, and team members., • Ability to prioritize multiple tasks in a fast-paced environment., • Ability to maintain accurate records and complete administrative tasks with attention to detail., • Ability to resolve routine resident concerns while exercising sound judgment regarding escalation., • Commitment to providing exceptional customer service and supporting the mission of affordable housing. Physical Requirements • Ability to sit, stand, walk, and perform routine office duties throughout the workday., • Ability to occasionally lift and carry office supplies and files up to 25 pounds. Reporting Relationship Reports directly to the Property Manager.

The Housing Choice Voucher (HCV) & Project-Based Voucher (PBV) Housing Manager III is a working supervisor responsible for the daily operations of assigned staff and caseloads within the Housing Choice Voucher Program, including project-based voucher units and reports directly to the Assistant Direc

The Property Manager is responsible for the day-to-day business operations and the management of those policies, procedures and programs that will assure a well-managed, well-maintained community within the Affordable and Subsidized Senior Communities' portfolio.

Ibero American Action League in Rochester is seeking a Migrant Case Manager to support migrant families by ensuring a positive integration into the community and access to essential resources.

Overview Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager supports migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed to achieve stability

Summary Under the supervision of the Housing Initiatives Supervisor, the Migrant Case Manager is responsible for supporting migrant families in Monroe County by ensuring they are welcomed into the community, informed about available resources and services, and connected to essential support needed t

Job DescriptionCenter for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.Overview: The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.The Transitional Living Program Assistant Manager is a full-time 12-month position that includes weekend, evening, and holiday shifts. The Transitional Living Program (TLP) includes a group living environment at the Arnett House and an apartment model at Devonshire. The Assistant Manager assists program staff as they strive to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strengths- and asset-based perspective, and partnerships are formed with them to help identify issues, concerns, and needs. The goal of the TLP team is to provide care and support to youth in a safe and respectful environment, and to work with them to build their independent skills and address the issues that led to their homelessness, so they can ultimately secure and maintain a stable living environment.The Assistant Program Manager assists the Transitional Living Program Manager in overseeing operations and programming. Duties include staff supervision and training; administrative assignments, life skills training, and direct client care.Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programsResponsibilities:Staff orientation and trainingIndividual supervision and documentationFacilitation of weekly group supervisionProgram quality assuranceCase consultationProgram and Staff schedulingAssist in oversight of Case Managers, Life Skills Specialists, and Relief Counselors' professional development and supervisionOversight of petty cash, monthly fire drills, and volunteer tracking.Maintenance of a caring and cooperative environmentMaintenance of client confidentiality consistent with agency policiesSupervision of daily routine and structureCrisis prevention/intervention and conflict resolutionIntake, assessment, and referral.Transportation of clients via agency vansRequired Qualifications: Bachelor's Degree in Human Service or related field AND 5 years' relevant experience with 1 year management or supervisor experience OR equivalent combination / Master's Degree preferredDriver's licenseSkills: Strong Knowledge of child and adolescent developmentKnowledge of youth serving systemsStrong time management and multi-tasking skillsExcellent literacy and communication skillsKnowledge of community resourcesAdvanced knowledge of Microsoft OfficePay Rate: $22-$25 per hour The Center for Youth Provides Equal Employment Opportunities

Job DescriptionCenter for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.The Chrysalis House Program Manager oversees a group-home environment providing transitional living services to pregnant/parenting homeless and runaway young moms ages 16 – 21. Chrysalis House staff strive to engage and establish mutually respectful, trusting relationships with the youth we serve. Clients are approached from a strengths- and asset-based perspective, and partnerships are formed with them to facilitate the identification of issues, concerns, and needs. The ultimate goal of the Chrysalis House team is to provide care and support to youth and their dependent child(ren) in a safe and respectful environment and to work with them to increase their parenting skills and to resolve the issues that led to their homelessness so they can ultimately secure and maintain a stable living environment. This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills Specialists, and Relief Staff) with professional development, including competency in trauma-informed interventions that foster mutually respectful relationships with residents in the program. This is a twelve (12) month, full-time position.The Chrysalis House Program Manager also participates in the On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programs. ESSENTIAL FUNCTIONS AND EXAMPLE OF DUTIES:Oversight of outreach, service delivery, utilization, and efficacy, including data collection, outcome measurement, record keeping, and report generation;Personnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planning;Monitors facility conditions and works with the Facilities Director to address maintenance issues; Networking/partnering with other youth-serving agencies to coordinate the effective use of resources; Maintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics and/or other professional code of conduct, as appropriate;Crisis response and intervention; Client Screening, Intake, and Assessment; Oversight of the development, implementation, ongoing assessment, and coordination of client case management needs, services, and plans;Client advocacy, as needed and appropriate;Transportation of program participants, as required and consistent with agency policies; Participation in On-Call rotation; andOther duties as assigned. GUIDELINES:Candidates must be:Youth friendly and positiveCalm and objective in crisis situationsSensitive to the cultural issues and needs of youth from diverse backgrounds Able to establish and maintain positive working relationships with key stakeholders (i.e., youth, peers, referral sources, law enforcement) Able to work evenings, weekends and holidays, as needed and assigned Candidates must possess significant knowledge of and skills related to:Program management and supervisory methods and techniquesTeam building and team dynamicsProgramming outcomes and evaluationPositive youth developmentCounseling approaches and techniques Adolescent development and issuesGroup facilitation and training methods Community resourcesCrisis prevention, intervention skills, and resolution Verbal and written communicationTime management and multi-taskingResidential services including meal preparation, housekeeping, maintenance needs of facility In addition to the above, it is mandatory that prior to hire a candidate have or be willing to obtain:A valid driver's license and a driving record acceptable to agency insurance carrierRegular access to a motor vehicle and automobile insurance at the level of $300,000 per accident/$100,000 per person Bodily Injury and $50,000 Property DamageProof of a satisfactory physical exam within the last 12 months including a PPD and annually thereafter. QUALIFICATIONS:A minimum of a Bachelor's degree in human services, education, or a related field, or (5) five years of qualifying experience; and at least (1) one year of management/supervisory experience. A Master's degree is preferred. The Center for Youth provides equal opportunities for employment

Job DescriptionCenter for Youth: Started BY YOUTH FOR YOUTH. We partner with youth to realize their full potential, by creating opportunities, removing barriers and promoting social justice. The Center ensures understanding and values differences in people of diverse cultures, ethnic origins, sexual orientation, disabilities and beliefs.Overview: The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of essential services to the most vulnerable youth in our community, including two crisis nurseries, an emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.The Transitional Living Program Manager oversees the administrative responsibilities and the program development of two of The Center's transitional living programs (TLP) for homeless young adults ages 16-24: an apartment-based independent living program (Devonshire) and a group-living environment (Arnett House), as well as non-residential case management services. The goal of TLP is to provide care and support to youth in a safe and respectful environment, to work with them to build their independent skills, and address the issues that led to their homelessness so they can ultimately secure and maintain a stable living environment. This position supervises and supports program staff (Assistant Manager, Case Managers, Life Skills Specialists, and Relief Staff) with professional development, including competency in trauma-informed interventions that foster mutually respectful relationships with residents in the program. This is a twelve (12) month full-time position.Schedule: Full Time 35 hours per week. On-Call RHY Supervisor rotation (for 1 week, every 6-7 weeks). This emergency response system is intended to provide after-hours and weekend support to several residential programsResponsibilities:Oversight of outreach, service delivery, utilization, and efficacy, including: data collection, outcome measurement, record keeping, and report generationPersonnel recruitment, screening, hiring, orientation, training, and support through supervision and professional development planningMonitors apartments/office conditions and works with the Facilities Director to address maintenance issuesNetworking/partnering with other youth-serving agencies to coordinate the effective use of resourcesMaintenance of appropriate therapeutic relationship, including compliance with the agency's Code of Ethics and/or other professional code of conduct, as appropriateCrisis response and interventionClient Screening, Intake, and AssessmentOversight of the development, implementation, ongoing assessment, and coordination of client case management needs, services, and plansClient advocacy, as needed and appropriateTransportation of program participants, as required and consistent with agency policyRequired Qualifications: Bachelor's Degree in Human Service or related field AND e years' management or supervisor experience OR equivalent combination / Master's Degree preferredDriver's licenseSkills: Strong Knowledge of child and adolescent developmentKnowledge of youth serving systemsStrong time management and multi-tasking skillsExcellent literacy and communication skillsKnowledge of community resourcesAdvanced knowledge of Microsoft OfficePay Rate: $29-$32 per hour The Center for Youth Provides Equal Employment Opportunities

Assistant Community / Property Manager Affordable Housing | Rochester, NY. At Conifer Realty, being an Assistant Community Manager means being at the heart of what makes our affordable housing communities thrive. What You Bring as an Assistant Community Manager.

Required to secure certification as a Housing Manager from an Approved Certifying Organization as detailed in the rules and regulations of the Department of Housing and Urban Development within one year of appointment. While not fully responsible for departmental strategy or long-term planning, the

Job DescriptionDescription: We are Hiring! Providence Housing develops, finances, and manages affordable housing for seniors, individuals with special needs, and families. Providence Housing is a not-for-profit corporation affiliated with the Roman Catholic Diocese of Rochester, New York. Providence Housing’s mission is to strengthen families and communities by creating and providing access to quality affordable housing enriched by the availability of supportive services. If you're looking for more than just a job, if you're passionate about making a meaningful impact on the lives of others, join a team that changes lives every day. Be a part of something truly special. Employment Type: Full-Time Schedule: 40 Hours a week Salary: $23-$25 an hour Top Benefits and Perks: • Competitive salary and 403b retirement plan, • Generous time off package and work-life balance, • Comprehensive benefits package, • Supportive and collaborative environment, • Opportunities for growth and development, • Intrinsic reward of truly making a difference in people's lives Qualifications Education: High School Diploma or Equivalent Credentials: Valid NY State Driver License and access to a reliable vehicle Experience: One or more years of building and grounds maintenance experience Trade-specific training desirable. General Description Provide day-to-day janitorial and maintenance services to the assigned property(ies) Essential Duties and Responsibilities • Is responsible for common area care including: lawn mowing, raking, weeding and hedge trimming. Snow removal from and salting of common areas (in season), • Cleans common areas according to maintenance calendar and approved procedures. Polices area for trash and debris, • Performs service requests and schedule outside technical staff, upon request, to make additions, changes or repairs to building systems, • Assists with scheduling, coordinating and monitoring of the performance of laborers, vendors and contractors providing services on site as assigned by the Property Manager, • Performs basic and intermediate skill assembly and maintenance tasks on plumbing and electrical components, window and door hardware, mechanical services, carpentry, painting and drywall, • Maintains an inventory of tools, equipment and supplies for the operation of the property. Place routine orders for supplies, from approved vendors, to maintain appropriate inventory, • Periodically repaints and repairs of walls, doors, trim in common areas, vacant apartments, and exterior of building(s), • Moves packages, furniture and equipment as required. Use mechanical aids as appropriate for moving or lifting heavy or awkward loads, • Responds to calls from the Property Manager or monitoring company for fire, security or other alarms or tenant emergencies at the property. Search, correct fault(s) and secure the building as required and report to Property Manager, • Provides written reports of activities or other documentation to the Property Manager or others as required, • Adheres to property maintenance schedule, • Completes on-call services as scheduled, • Attends periodic training for Fair Housing, HVAC, Building Systems or other relevant topics, • Completes other duties as assigned Key Performance Indicators • 100% compliance with fair housing regulations., • Friendly, helpful, courteous interactions with tenants, vendors and co-workers., • 100% of scheduled preventative maintenance completed monthly., • Ensure that a minimum of 95% of work orders are completed with 24 hours., • Ensure that apartment make readies do not exceed 4 days for apartments and 8 days for single family homes., • Maintain properties to limit potential health and safety issues., • Provide mentoring/training to Maintenance Assistant if applicable. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required. Requirements: Physical Demands/Work Environment: The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet. Compliance: Adheres to all applicable federal and state laws and regulations including, but not limited to, those governing confidentiality, privacy, program, billing and documentation standards. All duties must be performed in accordance with CCFCS’s corporate compliance & ethics program. Any offer of employment will be contingent upon successful completion of a background check. CCDOR considers all background check information in accordance with applicable law. Join us and help make a positive impact on our community! *Catholic Charities and Providence Housing are committed to leveraging the talent of a diverse workforce to create great opportunities for our agency and our people. EOE/AA Disability/Vet

Job Description Lead Maintenance Technician Location: Rochester, NY Reports To: Property Manager Unit Count: 132 Salary: $26.00 per hour (Subject to adjustment for onsite living) Housing Benefit: 100% rent discount for onsite living Position Summary We are seeking an experienced and reliable Lead Maintenance Technician to oversee maintenance operations at our residential apartment community. This role is responsible for ensuring the property is maintained in excellent condition, supervising maintenance staff, coordinating repairs, and delivering outstanding service to residents. Benefits • Health, dental, and vision insurance, • Voluntary benefits such as Disability/ Accident / Critical Illness, • Paid time off, • Paid holidays, • 401(k) with company match Key Responsibilities • Lead and supervise the maintenance team, including scheduling and training, • Monitor and inspect work being performed by the maintenance staff, • Perform and oversee general maintenance and repairs (plumbing, electrical, HVAC, carpentry, appliances), • Troubleshoot and repair HVAC systems (EPA Certification required), • Ensure timely completion of resident work orders, • Conduct routine property inspections and preventative maintenance, • Coordinate with vendors and contractors as needed, • Obtain bids on special projects, • Work with Property Manager to maintain supply budget, • Maintain a clean and organized shop and keep inventory of tools, equipment, and supplies, • Ensure compliance with safety regulations and company policies, • Participate in on-call responsibilities as assigned by Property Manager Qualifications • 3+ years of apartment or residential maintenance experience, • 1+ year of supervisory or lead experience preferred, • EPA Certification required, • Strong working knowledge of plumbing, electrical, HVAC, and general repair, • Working knowledge of tools, common appliances and devices, • Valid driver's license and reliable transportation, • Manual dexterity, strong problem-solving and communication skills, • Good Physical condition and strength, • Ability to lift 50+ lbs and work in various weather conditions #NYIND

Job Description The Temporary Turn Associate will provide temporary assistance during turnover at a student housing apartment community. This position will be responsible for performing a variety of administration and maintenance tasks to ensure that established quality standards are met upon move-in. Our ideal candidate thrives in a fast-paced environment and has excellent customer service skills. This is a temporary position that will have a set end date once a candidate is selected. What You’ll Do: • Assist with necessary repairs and improvements to vacant student apartments prior to move-in., • Perform touch up painting as directed by Maintenance Supervisor or Property Manager., • Assist in maintaining the grounds, common areas, and amenities by performing general cleaning and other duties as needed., • Support expense control programs by fixing rather than replacing parts when possible and practicing the correct use for tools and equipment., • Ensure adherence to the company's safety and hazard communications programs, policies and procedures., • Demonstrates excellent customer service skills by treating residents, vendors and other team members with respect., • Ability to maintain an excellent customer service attitude., • Perform miscellaneous duties as assigned. What You’ll Need: • No specific level of education is required. High school diploma or equivalent preferred., • Ability to work in a fast-paced environment with a sense of urgency, • Must have reliable transportation Physical Activities: • Frequent lifting and moving of up to 50 pounds when using machinery and equipment for essential tasks., • Frequent bending and/or stooping., • Frequent use of ladders and stepladders to access equipment and machinery necessary for essential maintenance tasks., • Inside/outside including working in inclement weather. *The anticipated pay range for this role is $16 per hour, with final compensation determined based on experience, skills, and internal equity.

Job Description Position Title: Life Skills Specialist (LSS) Program: Permanent Supportive Housing (PSH) Cooper Union Status: Full-Time / Non-Exempt Reports To: Program Manager or Designee M-F or T-Sat 12pm – 8pm Position Summary The Life Skills Specialist (LSS) provides consistent, structured, and hands-on support to residents within a Permanent Supportive Housing (PSH) site-based program. This position focuses on strengthening residents’ ability to maintain stable housing through direct coaching in daily living skills, unit upkeep, routine development, coping strategies, and independent living skills. The LSS serves as a key on-site stabilizing presence, working collaboratively with Case Managers and Resident Assistants (RAs) to ensure coordinated, practical, and goal-oriented support across all areas of resident need. This role emphasizes skill-building in real-time within the residential environment to promote long-term housing stability and independence. Essential Duties and Responsibilities • Provide ongoing, hands-on coaching in daily living skills, including cleaning, organization, meal preparation, personal hygiene, and household management, • Support residents in establishing, maintaining, and strengthening consistent daily and weekly routines, • Conduct in-unit support visits focused on skill-building, modeling, and reinforcing independent living skills, • Assist residents in developing and utilizing coping strategies to manage stress, triggers, and daily life challenges, • Work directly with residents to set realistic, measurable goals related to housing stability and independent living, • Provide immediate, practical guidance and coaching within the residential setting as needs arise, • Collaborate closely with Case Managers to align service plans, goals, and ongoing interventions, • Partner with Resident Assistants (RAs) to ensure consistent reinforcement of routines, unit upkeep, and skill development strategies, • Participate in coordinated team efforts to support follow-through on appointments, referrals, and service engagement, • Maintain timely, accurate documentation of resident progress, interventions, and observed needs in accordance with program requirements, • Participate in multidisciplinary team meetings, case conferences, and service coordination activities, • Contribute to a supportive, trauma-informed, and recovery-oriented residential environment, • Other duties as assigned. Collaboration and Team-Based Service Delivery The Life Skills Specialist functions as part of an integrated service team alongside Case Managers and Resident Assistants. This collaborative approach ensures residents receive consistent, reinforced support across all service touchpoints. • Case Managers lead service planning and coordination of all Service Plan goals, • Resident Assistants provide expanded on-site, day-to-day practical support and engagement, • The LSS bridges these supports by providing structured skill-building, modeling, and hands-on coaching within the home environment Together, the team ensures continuity of care, shared accountability, and consistent follow-through on resident goals, appointments, and housing stability plans. EXPERIENCE AND EDUCATION QUALIFICATIONS • Associate's Degree in Human Services, Social Work, or related field plus 1 year relevant experience or an equivalent combination of education and employment., • Clean NYS Driver’s License, • Availability to evenings and weekends on a set schedule, • Strong organizational skills., • Working knowledge of MS Office products VOA provides comprehensive benefits for eligible employees including: • Competitive Pay, • Paid Time Off, • Health, Dental, Vision Insurance, • Company Paid Life & LTD Insurance, • 403(b), & more! Volunteers of America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. Company DescriptionAt Volunteers of America, we are dedicated to creating lasting change in the community through safe housing, comprehensive human services, enriching education, and access to quality healthcare. By focusing on long-term solutions to poverty and homelessness, we strive to restore hope, dignity, and a sense of belonging for people facing challenges. Together, we can build a brighter future by addressing the root causes of inequality and foster self-reliance and stability.At Volunteers of America, we are dedicated to creating lasting change in the community through safe housing, comprehensive human services, enriching education, and access to quality healthcare. By focusing on long-term solutions to poverty and homelessness, we strive to restore hope, dignity, and a sense of belonging for people facing challenges. Together, we can build a brighter future by addressing the root causes of inequality and foster self-reliance and stability.

Job DescriptionMaintenance AssociateReports to: Property Manager & Lead Maintenance Location: Rochester, NYUnits: 132Salary: $20.00 per hour (Subject to adjustment for onsite living)Housing Benefit: 50% rent discount for onsite living Dorsey Garden Apartments is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 132-unit residential apartment community. Benefits:401(k) & 401(k) matchingHealth / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical IllnessPaid time offPaid Holidays Responsibilities:Prepare units for occupancy.Complete make ready work and general work ordersPerform maintenance of general maintenance including the areas of; electrical, HVAC, & PlumbingPerform manual repairs when necessary (fix locks, replace windows etc.)Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenanceComplete daily paperworkOn call responsibilities as assigned by property manager Skills:Proven experience as maintenance technicianStrong working knowledge of electrical, plumbing, & HVAC.General knowledge of maintenance dutiesWorking knowledge of tools, common appliances, and devicesManual dexterity and problem-solving skills #NYIND

Job DescriptionMaintenance TechnicianReports to: Property Manager & Lead Maintenance Location: Rochester, NYUnits: 132Salary: $24.00 per hour (Subject to adjustment for onsite living)Housing Benefit: 50% rent discount for onsite living Summary:Dorsey Garden Apartments is looking for a service minded maintenance professional to undertake the responsibility of upgrading & preserving the good condition and functionality of our 132-unit residential apartment community. Benefits:401(k) & 401(k) matchingHealth / Dental / Vision insurance with company contribution Voluntary benefits such as Disability/ Accident / Critical IllnessPaid time offPaid Holidays Responsibilities:Prepare units for occupancy.Complete make ready work and general work ordersPerform maintenance of general maintenance including the areas of; electrical, HVAC, & PlumbingPerform manual repairs when necessary (fix locks, replace windows etc.)Conduct general upkeep procedures (e.g., landscaping) and other tasks as assigned (painting, carpentry etc.) and pool maintenanceComplete daily paperworkOn call responsibilities as assigned by property manager Skills:Proven experience as maintenance technicianStrong working knowledge of electrical, plumbing, & HVAC.General knowledge of maintenance dutiesWorking knowledge of tools, common appliances, and devicesManual dexterity and problem-solving skills #NYIND

Job Description HumanEdge is currently filling a Contract position available with our client in Rochester, NY for a ICU - Intensive Care Unit Physician Assistant. Join us in Rochester, NY, where you can visit the stunning George Eastman Museum, dedicated to photography and film. On your days off, take a leisurely walk along the Genesee Riverway Trail, soaking in the local scenery and fresh air. Experience Rochester's unique charm firsthand! • Location: Rochester, NY, • Start: 09/14/2026 - 01/09/2027, • Shift: Variable Minimum Requirements: • Physician Assistant License for NY or Compact as applicable, • Applicable recent experience in this ICU work setting, • Commitment to quality care and adherence to client legal and client protocols, • Certifications: BLS, PALS, • Equipment/Procedures: Pediatric Cardiac ICU, congenital heart disease management, post-operative cardiac surgical care, open chest management, arrhythmia management, vasopressor support, external and internal pacemakers, • Weekend/Call: Weekend = None stated; Call = Required, • Experience: 2 years Why Providers prefer HumanEdge At HumanEdge our mission is simple: Connect great healthcare professionals with the best clients in the Healthcare industry. We work diligently for you to adhere to the highest quality outcomes on each and every assignment and provide the Benefits and outstanding service you deserve at every step! Benefits Designed for Travelers We deeply value your commitment to quality healthcare and that's why we provide industry best Employee Benefits to fit your life! • Accurate, Timely Pay because that's how it should be, • Full Medical Benefits, • Personal Recruiter: Your primary point of contact available by text, phone or email, • Competitive Referral Bonuses, • Housing and Meals Stipends as applicable on Travel Assignments, • Travel & License Reimbursement Apply here today for further details and to be connected with the hiring manager ASAP! Job Reference Code 33-809151. Physician Assistant, ICU Jobs, Critical Care PA Opportunities,

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services. Reporting to the Program Manager the Case Manager will be responsible for but not limited to conduct

Through a congregate residence at 27 Winthrop and the apartments in the community we provide transitional housing case management support and housing readiness training in a supportive environment which will help clients develop the skills to find and maintain permanent stable housing. These activit

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing healthcare HIV prevention and treatment among other lifesaving services. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Wor

Knowledge of the Department of Housing and Urban Developments (HUD) and the Housing Authority's capital budgeting process, procedures, and reporting requirements. Attend pre-bid meetings with prospective contractors on behalf of the Housing Authority to address questions regarding projects up for bi

Perform other related duties as assigned by supervisor or manager.

The Project Manager has responsibility for the planning and execution of events and/or entertainment projects in theatrical production.