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Job Description CLIENT CARE COORDINATOR We are excited to invite a passionate and experienced Client Care Coordinator to join our team! Homes for the Homeless (HFH) is searching for an experienced Client Care Coordinator for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Client Care Coordinator, you will play a pivotal role in our organization by providing mental health and related services for homeless families. Our ideal candidate will enhance existing services to include a thorough assessment of families’ long-term goals at intake and collaborate with the case management staff to set achievable goals and establish linkages within the community to ensure the family’s success. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each family to understand strengths and service needs., • Monitor, lead and coordinate social service and counseling support including appropriate and timely interventions., • Ensure focus on effective social services delivery to clients, including integration of models and best practices (such as trauma informed and family centered care)., • Monitor and document client progress toward service plan goals., • Ensure that families are receiving full support in shelter and, when necessary, refer families for counseling or other services., • Supports the Family Services department by working alongside the Case Manager and supporting staff when dealing with challenging clients., • Improve linkages to mental health, education, and community-based services., • Strengthen the overall permanency outcomes for families with children in shelter., • Manage record keeping, data collection, and evaluation on the effectiveness of services for families., • Assists with unit inspections when needed., • Support the Family Services department by conducting trainings., • Promote and model best practices for Family Services staff., • Complete 2010E applications for Supportive Housing as needed., • Conduct workshops for the residents. QUALIFICATIONS: • Applicants must hold an LMSW (Licensed Master Social Worker) or LMHC (Licensed Master Health Counselor) in the state of New York., • Must have a master’s degree in Social Work or Mental Health Counseling., • Familiarity with substance use disorders and addiction treatment services, domestic violence, child abuse and maltreatment, trauma, and mental health conditions., • Sensitivity and awareness of working with homeless and vulnerable populations is a plus., • Bilingual is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $74,000

Job Description JOB DESCRIPTION JOB TITLE: SENIOR CASE MANAGER DIVISION: SERVICES FLSA: NON-EXEMPT REPORTS TO: SHELTER DIRECTOR LOCATION: NYC SUMMARY: The Case Manager Supervisor/Senior Case Manager will provide day-to-day supervision to the case management team in a men’s homeless shelter. He/She will need to work collaboratively with other on-site departments to develop effective problem-solving methods and align strategies. DUTIES & RESPONSIBILITIES: • Manages intake and develops a comprehensive assessment for all new participants., • Develops systems to guarantee the quality and efficiency of casework services., • Ensures that staff appropriately identify clients' needs, provide appropriate referrals, and ensure case managers follow up with resources to promote the program participant’s achievement of the service plan goals., • Ensures assessments, service plans, and client interactions are appropriately documented., • Reviews all required case management documentation and any data collection tool in use., • Responsible for the supervision of service staff., • Ensures clear, concise, and professional interventions consistent with the Agency’s policies and procedures and evidence-based practices., • Responsible for building collaboration with community service providers., • Maintains all required documentation/reports and submits all promptly., • Provides crisis intervention and stabilization as needed., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Proof of Education required. Bachelor's Degree Preferred. Fluency in Spanish is highly desirable. Ability to work some evenings and occasional weekends as needed. Excellent and demonstrated writing ability. Strong assessment, direct practice, counseling, supervision, community outreach, group leadership, and program development experience preferred. Advanced knowledge of MS Word, Excel, and database management skills. Experience with CARES and DHS protocols. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rule,s and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Must have shelter experience PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place. This role is responsible for working at our Union Hall location in Jamaica, Queens to enable the successful relocation of families to permanent housing. MINIMUM QUALIFICATIONS: • Bachelor’s degree is preferred, and at least an Associate’s degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice, or Human Services is required, • At least one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services, or housing services is required, • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and/or family dynamics treatment experience is required, • Bilingual language ability is preferred, • Excellent written and verbal communication skills ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) Client Assistance and Re-housing Enterprise System (CARES), complete family’s intake assessments, service plans/independent living plans, housing plans, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), review accessible information from the Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), ensure that all information is updated in the system and documented in a timely fashion as required by DHS, • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements, and services, thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless, • Coordinate services to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting, and financial management skills so the goal of permanent housing may be realized, • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document the progress of service plans, and document all significant interactions with/on behalf of clients to ensure the effective delivery of service to families while ensuring compliance with State, City, and Agency regulations, • Develop and maintain appropriate helping relationships with clients to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals, • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement, • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services, • Facilitate groups to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing, • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State, City, and Agency regulations, • Facilitate effective communication among staff, both within the Casework Unit and with other staff members; ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and/or discharge, and changes in public assistance cases, in order to ensure the smooth functioning of the family and compliance with regulatory agencies, • Perform other duties and special projects as assigned, including serving on-call for a one-week period each quarter, • Assist in transferring clients in and out of the program when required OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Tuesday to Saturday 9 AM to 5 PM, One Late Day Sunday to Thursday 9 Am to 5 PM, One Late Day Jamaica, Queens

Job Description Summary: Case Managers provide comprehensive services to individual clients and families residing in cluster apartments. Services provided by Case Managers include assessment, case planning, developing an Independent Living Plan, case facilitation and management, counseling, referrals, information workshops and support groups. The Case Managers coordinates with other program staff and local agencies to provide short and long term care necessary to meet the needs related to moving families to permanent housing. Essential Job Functions: The Case Manager is responsible for managing a caseload of families and children residing in the shelter. Provides counseling intervention services to residents and coordinates all client services as identified in the Independent Living Plan (ILP). Major Duties and Responsibilities: • Intake and assessment for families referred to the shelter., • Manage a caseload of families referred to the shelter by DHS., • Conduct homes visits at least twice a week to meet and discuss resident’s Independent Living Plans., • Conduct bi-weekly progress meetings with residents to assess progress., • Provide crisis intervention and short-term individual counseling., • Providing information and counseling to families on services and planning to move into permanent housing., • Advocate on behalf of clients for public assistance and entitlements with city agencies., • Case management, preparation of case records, prepare monthly and quarterly statistical reports., • Mediation for internal conflicts in the living quarters., • Group facilitation and conducting of educational presentations for communities., • Provide updates as appropriate and assist clients in reporting any challenges to moving to permanent housing., • Serve as an advocate and liaison between the family and various agencies, such as HRA and ACS., • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining, files, mail, email, and telephone., • Perform related tasks as requested. Knowledge and Skills: Required: • Clear and concise verbal and written communication skill, • Excellent interpersonal skills, be assertive and well organized, • Demonstrate the ability to work independently Education: • Master's degree in Social Work preferred or related field and a minimum of one year of case management, • experience; or Bachelors Degree and a minimum of two years of case management experience., • Experience with homeless families and knowledge of issues of homelessness and/or residential services, • preferred., • Strong interpersonal skills required., • Computer proficiency required including, but not limited to Excel, PowerPoint and Publisher., • Bilingual (English/Spanish) preferred., • Salary: $42,000 - $47,000/annual commensurate with experience. Disclaimer: The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Job Description WHO WE ARE The Children's Rescue Fund's core purpose is to serve individuals and families experiencing homelessness with our critical services, empowering them to become independent. We support people on their journey to become self-sufficient, motivated, and productive in obtaining permanent housing. Our core purpose is to effectively assess, support and ensure sustainable permanent housing transition for individuals and families experiencing homelessness. Our aim is to protect the health and safety of our clients by partnering with community resources as part of a continuum of care to meet the individual and family's medical, educational, and employment needs. PRIMARY FUNCTION/PURPOSE: Provide direct case management services including assessment, counseling, crisis intervention, referral, and advocacy to ensure an effective social service support plan is in place to enable the successful relocation of families to permanent housing. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Utilizing the Department of Homeless Services (DHS) - Client Assistance and Re-housing Enterprise System (CARES) complete family’s intake assessment, service plan/independent living plan, housing, next step conferences/transfers, incident reports, progress notes, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES), Review accessible information from Human Resource Administration, Administration for Children Services, Department of Probation, Department of Homeless Services, etc., • Utilizing the DHS Client Assistance and Re-housing Enterprise System (CARES) ensure that all information is updated in system in a timely fashion as required by DHS., • Provide advocacy and referral services to ensure clients receive appropriate benefits, entitlements and services thereby enhancing their transition to permanent housing while minimizing the length of time families are homeless., • Coordinate services, as needed, to stabilize the family unit, deal with problems of substance abuse, or improve housekeeping, parenting and money management skills so the goal of permanent housing may be realized., • Assess and identify the clients' needs, formulate appropriate plans of service, monitor and document progress of service plans and document all significant interactions with or on behalf of the clients to ensure the clear, effective delivery of service to families and the provision of high-quality social services that are in compliance with the State, City and Agency regulations., • Develop and maintain appropriate helping relationships with the families to assist them in making the most of their residency at the facility and facilitate their active involvement in the achievement of service goals., • Provide appropriate individual counseling and crisis intervention services to families to help stabilize and minimize the negative impact of the family's displacement., • Maintain familiarity with off-site and on-site program resources for homeless families and refer families to appropriate resources to ensure that they receive the most beneficial services., • Facilitate groups, as designated, to address family issues, enhance life skills, and assist families in achieving self-sufficiency and a successful transition to permanent housing., • Coordinate client services provided by other social services staff to ensure that families receive the necessary and appropriate services in a timely fashion and to ensure compliance with State and City regulations., • Facilitate effective communication among staff, both within the Casework Unit and with other staff members. Ensure the timely and accurate transfer of relevant information to administrative staff, such as client admission and discharge and changes in public assistance cases to ensure the smooth functioning of the family and compliance with numerous regulatory agencies., • Perform other duties and special projects as assigned and required including serving on-call for a one-week period each quarter., • Assist in the transferring clients in and out of the program, when required. SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures., • Participate in training and staff-development activities to acquire and maintain both interpersonal and operational skills necessary for successful job performance., • PRINCIPAL RELATIONSHIPS:, • Frequent interaction with diverse clients to assess and respond to their needs., • Collaborative working relationships with and guidance to, volunteers who provide assistance in the facility., • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services. MINIMUM QUALIFICATIONS: • Education: Bachelor’s degree preferred and/or an Associated degree in Social Work, Sociology, Psychology, Counseling, Criminal Justice or Human Services., • Experience:, • a) Bachelor’s degree (preferred) with a minimum of one (l) year of experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • b) Associate degree (considered) with a minimum of two (2) experience in social services, counseling, crisis intervention, family services, preventive services or housing services preferred., • Experience facilitating groups for homeless adults, specialized knowledge of substance abuse issues and treatment, and family dynamics treatment is necessary., • Bilingual language ability highly desirable., • Excellent written and verbal communication skills., • Excellent interpersonal and computer literate in Microsoft-Office. OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule. • Travelling throughout various locations in the New York City area., • Climatic issues of temperature variance and ventilation association with resident facility impact delivery of services., • Lifting and moving objects weighing up to 30 pounds several times a week., • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, citizenship or immigration status, military or veteran status, gender identity, sexual orientation, or any other characteristic protected by applicable law. #IND1

Job Description CASE MANAGER We are excited to invite a passionate and dedicated Case Manager to join our team! Homes for the Homeless (HFH) is searching for a Case Manager for our Families w/ Children facility in the Jamaica area of Queens, NY. As the Case Manager, you will play a pivotal role in our organization, assisting families in providing them with the necessary care and resources needed. Join us and be a part of an organization that values your contribution and cares deeply for the community we serve. ABOUT HOMES FOR THE HOMELESS: Homes for the Homeless operates shelters for families experiencing homelessness in NYC. Our family residences are more than just a place to sleep. Families can make the most of their stay through accessing an array of onsite programs. Many of these programs are also available to people living in the local community. Our goal is to have a positive impact so families can thrive long after they leave our shelters. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintains and updates digital and physical records of all families as required by governing agencies., • Collaborate with clients to develop service plans based on an assessment of each family’s needs., • Assist families with referrals to outside agencies for employment, education, parenting, legal, medical, mental health services, and any other services the family may need., • Maintain and update case files bi-weekly to document progress., • Assist families with moving into permanent housing., • Ensure that clients maintain an open public assistance case., • Adhere to all city and state guidelines for maintaining documents., • Complete all assigned staff trainings., • Conducts unit inspections. QUALIFICATIONS: • Bachelor’s or Associate Degree., • Familiarity with case management., • Knowledge of Outlook, Word, and Excel., • Bilingual in Spanish or other language is a plus. COMPENSATION/EEO: In order to attract and retain a high-performance workforce, Homes for the Homeless offers a dynamic and rewarding work environment, with a focus on ensuring an appropriate work-life balance. In addition to a competitive salary, full-time permanent employees are eligible for excellent benefits including comprehensive health insurance (including medical, dental, and vision), an employer-funded 403(b) retirement plan, commuter benefits, life insurance, Work/Life Assistance Program, 3 weeks paid vacation, 10 sick days, 3 personal days and 12 paid holidays. Homes for the Homeless is committed to promoting an inclusive organizational environment of dignity and respect. We are an Equal Opportunity Employer (EEO) committed to equal treatment, and prohibit any form of discrimination or harassment based on age, race, religion, creed, color, national origin, sexual orientation, veteran or military status, sex (including pregnancy, childbirth, and related medical conditions), gender (including gender identity and gender expression), disability, predisposing genetic characteristics, marital status, arrest or conviction, domestic violence victim status, familial status, or any other basis that would be in violation of any applicable federal, state, or local law. TIME SHIFT: 9am-5pm, Monday-Friday SALARY: $46,350

Job Description JOB TITLE: CASE MANAGER DEPARTMENT: SERVICES REPORTS TO: SENIOR CASE MANAGER FLSA: NON-EXEMPT LOCATION: NYC & WESTCHESTER SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links clients to services, and monitors the progress of clients and residents in their program. The Case Manager ensures that clients receive appropriate information and referrals to obtain and maintain housing. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with clients to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff, and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer-generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups, and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules, which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION, AND SPECIAL REQUIREMENTS: Bachelor's Degree in Social Work or Human Services Field preferred. Proof of Education is Required. At least 1 year of case management experience working with the homeless, mentally ill, substance abuse, and/or low-income populations. Bilingual a plus. Strong relationship-building skills required. Ability to work independently but know when to raise issues to the supervisor. Excellent organizational and time management skills are necessary. Ability to effectively multitask and follow up on a timely basis. Strong PC skills required, including Word and Excel. CARES experience preferred. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description JOB DESCRIPTION JOB TITLE: CASE MANAGER FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: CASE MANAGER SUPERVISOR LOCATION: BRIARWOOD (QUEENS) SALARY: $38,000 TO $52,000 PER YEAR SUMMARY: The Case Manager assesses clients’ needs, plans a course of action, links client to services and monitors progress for residents in a homeless shelter. You must assure clients receive appropriate information and referrals to obtain and maintain housing. Proof of COVID-19 vaccine required. DUTIES & RESPONSIBILITIES: • Conduct intake and assessment process to orient client to the program and develop individual service plan reflecting assessment needs and goals., • Meet weekly with client to assist with the achievement of individual service plan goals., • Coordinate services with Housing Specialist, other staff and external partners, • Provide advocacy for individual clients around entitlements and services., • Provide crisis intervention, aggressive and supportive counseling to strengthen clients’ ability to make appropriate life decisions., • Document case management activities in accordance with agency and funding source guidelines and procedures., • Complete Housing applications (both written and computer generated) for clients based on their individual needs and functioning., • Achieve monthly placement quota, as assigned., • Facilitate workshops, groups and escort clients as applicable., • Attend staff meetings and trainings to enhance skills that are related to job function., • Must be able to work flexible, alternate schedules which may include evening and weekend shifts., • Perform other related duties. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: MSW preferred, Bachelor Degree in Social Work or Human Services Field considered with 5 years of case management experience working with the homeless, mentally ill, substance abuse and/or low income populations. Bilingual a plus. Strong relationship building skills required. Ability to work independently but know when to raise issues to supervisor. Excellent organizational and time management skills necessary. Ability to effectively multi-task and follow-up on a timely basis. Strong PC skills required including Word and Excel. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR DxyvOKeiIO

Job Description JOB DESCRIPTION JOB TITLE: SHIFT SUPERVISOR FLSA: NON-EXEMPT DIVISION: SERVICES - SECURITY REPORTS TO: SECURITY MANAGER LOCATION: BRIARWOOD (QUEENS) SALARY: $24 PER HOUR SUMMARY: The Shift Supervisor is responsible for performing work involving a variety of specialized assignments, and security systems in a 200+ bed men’s homeless shelter. Shift Supervisor reports to the Security Manager. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Train new security/residential aide employees in all aspects of the facility., • Supervise and delegate tasks assigned to SSO/residential aides, drivers and kitchen staff working on assigned shifts, • Monitor access control, and ensure effective use of the magnetometer and x-ray machine, • Respond to incidents and utilize crisis management to protect the safety of the staff and clients, • Make rounds throughout the facility, and external premises to prevent, detect, deter, and report of hazardous situations, trespassers, and illegal activities., • Respond to emergencies in person throughout the building, and provide guidance and support to line staff and subordinates., • Complete monthly security reports, • Create incident reports and disseminate as appropriate, • Document in CARES and other Westhab protocols, • Facilitate process when EMS and NYPD are on site, • Conduct daily security and fire safety system inspections, • Fulfill all job responsibilities of a Client Care Monitor in their absence., • Adjust staff schedules due to sick calls, and unexpected staff shortages, • Maintain safety and security of clients and staff., • Provide crisis intervention when needed., • Assist Security Manager in preparing and executing fire drills., • Review log book entries, incident reports, and critical administrative responsibilities on assigned shift, checking for errors and ensuring accuracy, • Attend and conduct various meetings and trainings as needed., • Check inventory of all assigned equipment daily, and investigate any discrepancies., • Perform all related duties as assigned. EXPERIENCE AND QUALIFICATIONS: Associates Degree in social services, criminology or related field; or equivalent experience required. A valid N.Y.S Security Guard License, Fire Guard License, and certified in Nonviolent Crisis Intervention (CPI). Must possess a general knowledge of security systems. Ability to solve problems; ability to make decisions based on factual information a must. Knowledge of video surveillance and fire detection / alarm notification system a must. Shift Supervisor must own their own vehicle and have knowledge of public transportation system. A home phone number is mandatory. Must be flexible on days and hours of availability. Must have shelter knowledge and be familiar with CARES and DHS shelter protocols AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR P1MQmCKwuZ

Job Description JOB OVERVIEW The shift supervisor plays a prominent and visible role, necessitating a mature demeanor and thoughtful approach to problem-solving, communication, and follow-up. They are tasked with championing the environment and upholding the performance standards set by the director of operations, ensuring objectives are met even in their absence. The shift supervisor provides direction, guidance, and training to shelter staff in collaboration with the director of operations. The shift supervisor is responsible for leading and overseeing operational, security, and maintenance personnel. They will also conduct training for new staff and ensure compliance with operational policies and procedures. Overtime shifts may be necessary. EXPECTATIONS OF ALL EMPLOYEES The employee is expected to demonstrate unwavering commitment to upholding Midway Living’s policies and procedures, serving as a model of compliance both within and beyond the organization. They embody the values and standards of Midway Living, acting as a role model for colleagues. With a diligent approach to workload management, tasks are completed promptly and efficiently. Attendance and dependability are exemplary, as the employee consistently reports to work on time and rarely misses work, ensuing assignments are carried out with timeliness, accuracy, and thoroughness. Effective communication, both verbal and written, is a hallmark of their interactions with superiors, colleagues, and external parties. Building and nurturing relationships is a priority, as the individual fosters productive collaborations with superiors, and colleagues, always maintaining professionalism and constructive engagement. ESSENTIAL JOB FUNCTIONS • Demonstrate courtesy and professionalism when assisting clients, staff, or other officials., • Ensure the safety of all residents and staff members., • Assist the Director in creating work schedules and assignments for staff., • Conduct regular rounds to ensure staff are present in their designated areas., • Compile and submit shift reports via logbook and Midway Living portal throughout shift., • Act as a liaison with external agencies and attend relevant meetings as required., • Record the entry and exit of all residents, staff, and visitors; complete census forms; and ensure all events are logged in the logbook and Midway Living portal., • Maintain accurate and up-to-date daily census records, ensuring CARES is updated daily and nightly rosters are submitted., • Enforce curfew regulations and implement all necessary programmatic requirements as outlined by the program director and DHS., • Monitor recreational rooms, laundry facilities, and cafeteria to ensure residents adhere to schedules., • Ensure the security of the facility by overseeing the surveillance system., • Ensure thorough, complete, and timely incident reporting in the absence of the director., • Document and respond to incidents, client issues, and complaints, including implementing crisis intervention procedures., • Assist with intake processes for new and returning clients, submitting them for approval as required., • Create shift reports at the conclusion of each shift., • Maintain records of safety, fire, and building inspections., • Ensure all fire and safety equipment is always functional through regular monitoring., • Supervise staff and assign tasks as needed to maintain operations., • Support the shelter program director in developing and implementing new unit procedures., • Assist staff in making appropriate referrals and resolving conflicts between residents and staff., • Regularly update progress on the Midway Living portal., • Assume duties of Residential Aides when necessary., • Fulfill other duties aligned with the scope and responsibilities of the position. EDUCATION & EXPERIENCE • A minimum of two years of experience working with homeless families and/or residential services, • High School Diploma or equivalent, • Valid F02, • Valid F80 [required within 90 days of hire], • Ability to effectively interact with facility staff and clients QUALIFICATIONS & PREFERRED SKILLS • Professionalism, • Fluency in both English and Spanish is preferred, • Proficient attention to detail, • Proficient in respectful and effective communication, • Interpersonal skills, • Leadership and administrative skills, • Proficiency in time management, • Ability to work independently, as well as collaboratively with a team, • Proficient in organizing information, • Proficient in Microsoft Office Suite with ability to adapt to software applications, • Knowledge of food/cafeteria service, • Food Handlers [preferred, dependent on worksite Physical & Environmental Requirements • Ability to lift, push, and carry up to 50 lbs., as needed., • Ability to stand, walk, bend, and kneel for extended periods., • Capability to climb stairs and ladders as needed for tasks., • Dexterity to operate cleaning equipment [e.g. brooms, mops, vacuums, etc.], • Capacity to work with PPEs when necessary., • Capable of working in various positions [e.g., reaching overhead, working in tight spaces]., • Capability of working in areas with possible exposure to various weather conditions [if required to work outdoors]., • Ability to work in high-traffic areas with frequent interaction with staff, residents, and visitors., • Capacity to work in busy areas that may be noisy from residents, equipment, alarms, or facility operations., • Ability to work in fast-paced and physically demanding work setting., • Perform other related tasks as assigned. JOB DESCRIPTION REVIEW I have read and understand this job description and its requirements. I understand that I am expected to complete all duties as assigned, and that job functions may change from time to time, with or without prior notice. I attest that I am able to perform the essential duties of this position with or without accommodation and understand that it is my responsibility to inform my supervisor and department heads at any time that I am unable to fulfill these obligations. I further understand that I will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to instruct and assign duties as a representative of Midway Living.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports, they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach almost 80,000 individuals and families, including almost 13,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families are living in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: Per Diem Shift Supervisor Reports To: APD-Director of Security and Operations Location: Queens, NY 11369 What The Per Diem Shift Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients., • Task may be modified, expanded and/or assigned over a period of time. Minimum Education/Experience Required: • High School Diploma or equivalent, • Applicants currently enrolled in a program and on track to complete the minimum required education, license, and/or certification within the next three months, and who meet the minimum experience requirements, are encouraged to apply. However, employment is contingent upon satisfying requirements for the position., • Four (4) years’ applicable experience, • Computer literacy in MS Office and other basic office technology Other Requirements: • Working knowledge of CARES preferred, • Bilingual (English & any other language) preferred Compensation: 25.75 per hour Status: Per-Diem CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 4s6LLcCFNk

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Per Diem Shift Supervisor Reports To: Director of Security and Operations Location: 87-02 23rd Avenue, Queens, NY 11369 What The Per Diem Supervisor Does: • Ensure the smooth running and supervision of all residence-related staff and services on a day-to-day basis, in order to ensure that all residence goals, targets, and performance outcomes are met on a daily/weekly/monthly basis., • Maintain professional relationships with clients and maintain client confidentiality., • Access client data using the HRA Public Assistance System and DHS 4002 system as needed., • Monitor clients’ progress toward their goals (dates achieved) and document via progress notes., • Coordinate the day-to-day work of residence staff to ensure client success., • Coordinate and facilitate groups and trainings., • Investigate all complaints and/or incidents., • Monitor Clients’ safety and ensure safety policies and procedures are practiced daily., • Plan and organize program activities to maximize program contract’s goals and performance targets., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May conduct initial intake or assessment of clients and/or client’s families and periodic reassessments. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years’ experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Other Requirements: • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • May be required to become First Aid/ CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred., • F-80 required. Compensation: $25.75 per hour When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: - Per Diem Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA and CAMBA Housing Ventures are proud to be an Equal Employment Opportunity Employer. We value a diverse & inclusive workforce and do not discriminate based upon race, religion, color, national origin, gender, gender identity, gender expression, sexual orientation, age, status as a protected veteran, status as an individual with a disability (including pregnancy, childbirth, or related medical conditions), or other applicable legally protected characteristics. Powered by JazzHR LbYvRJXF5j

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates six transitional housing facilities for families with children experiencing homelessness funded by New York City Department of Homeless Services. Each facility offers clients a supportive, structured, therapeutic, safe, and drug-free environment. We provide comprehensive case management and housing placement services to ensure that families move to permanent housing as quickly as possible. Recreation and evidence-based programming is also available to enhance the services to the families, school aged children as well for parenting support and support to young adults. Position: Recreation Coordinator Reports To: Director of Social Services Location: East Elmhurst NY 11369 What Does the Recreation Coordinator Do: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Organize and lead recreational/ADL activities to enhance the social development of individual group members., • Facilitate and/or teach physical education, arts, music, or drama., • Plan and organize activities to maximize program contract's goals and performance targets., • Plan and organize activities within the facility and the community including volunteers, to maximize the program contract’s goals and performance targets., • Plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Design and produce aesthetic visuals for public spaces of the shelter which reflect cultural, seasonal and programmatic themes., • Maintain and post a weekly and/or monthly calendar of all client programmatic activities occurring internally and externally., • Input client data using the DHS CARES database, as needed., • Escort clients, as needed., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Ensure compliance with DHS policies governing facility access, visitor management, client confidentiality, information sharing, photography, and recording while conducting recreation programming and events., • Safeguard the confidentiality and privacy of clients by preventing the unauthorized disclosure of client information, shelter residency, or personally identifiable information in accordance with DHS and CAMBA policies., • Coordinate recreational activities involving volunteers, vendors, community organizations, and outside partners while ensuring all visitors comply with DHS facility access and security procedures., • Monitor recreation activities to ensure no unauthorized photography, video recording, audio recording, or live streaming of clients occurs within the facility, and immediately address and report violations in accordance with DHS procedures., • Respond appropriately to requests for client information or facility access from visitors, media, law enforcement, or outside agencies by following DHS procedures and notifying facility leadership when required., • Protect the integrity of client records and information entered into DHS CARES and other agency systems by complying with all applicable confidentiality and information-sharing requirements., • Assist in maintaining a safe, secure, and therapeutic environment by enforcing DHS facility access and privacy procedures during all recreational programming and community events., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff problems and make decisions in accordance with program policies, procedures, and protocols., • Work with direct reporting staff to improve work performance through client feedback, training, weekly documentation of one-on-one supervision of staff., • Motivate, coach and counsel direct reporting staff to excel., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Monitor clients' progress toward their goals and document via progress notes., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • Review and sign timesheets., • Prepare performance appraisals for direct reporting staff., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to develop additional resources for the program., • May conduct initial intake or assessment of clients., • May have direct client service/program responsibilities in addition to the above, • Task may be modified, expanded and/or assigned over time MINIMUM EDUCATION/EXPERIENCE REQUIRED: • Bachelor's degree., • Applicants currently enrolled in a program and on track to complete the minimum required education, license, and/or certification within the next three months, and who meet the minimum experience requirements, are encouraged to apply. However, employment is contingent upon satisfying requirements for the position. MINIMUM EXPERIENCE AND SKILL REQUIRED • Four (4) years of applicable experience. PRE AND / OR POST EMPLOYMENT REQUIREMENTS: • Bilingual (English & any other language) preferred. Status: Full-time Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR YCz9jw6vOg

Job DescriptionCase Manager – Supportive HousingHelp Families Achieve Long-Term Housing Stability$45,000-$48,000 THE ROLEThe Case Manager – Supportive Housing provides comprehensive, trauma-informed case management services to families residing in permanent supportive housing. This position plays a critical role in helping families maintain housing stability, strengthen self-sufficiency, and achieve personal, educational, employment, and financial goals.WHAT YOU WILL DO • Conduct comprehensive family assessments within 48 hours of program admission and complete all required intake documentation., • Develop, implement, and monitor individualized service plans and Independent Living Plans (ILPs) that promote housing stability and long-term self-sufficiency., • Provide ongoing case management, crisis intervention, counseling, and supportive services using trauma-informed and strengths-based practices., • Advocate for clients and connect them to public benefits, healthcare, mental health services, education, employment programs, and community resources., • Assist families in understanding lease agreements, tenant responsibilities, and financial management strategies to maintain housing and prevent rental arrears., • Monitor client progress, conduct regular follow-up meetings, and maintain accurate documentation in CARES, Awards, the Uniform Client Chart, and other required systems., • Collaborate with property managers, interdisciplinary teams, and community partners to support housing retention, recertification requirements, employment readiness, and overall family well-being.WHO YOU WILL BE, • Bachelor’s degree in social work, Human Services, Psychology, Sociology, or a related field preferred with two (2) years of relevant experience.OR, • Associate degree with three (3) years of direct client-facing human services experience., • Experience working with supportive housing, homeless services, family services, or related human services programs., • Knowledge of trauma-informed care, housing retention strategies, and case management best practices., • Experience working with diverse and vulnerable populations., • Familiarity with public benefits systems, housing programs, and community resources.

Job Description JOB DESCRIPTION JOB TITLE: SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: BRIARWOOD (QUEENS) REPORTS TO: DIRECTOR SOCIAL SERVICES SALARY: $55,000 TO $65,000 SUMMARY: The LMSW is responsible for coordinating out and inpatient mental health and substance abuse services for a 200+ bed men’s homeless shelter. Proof of COVID-19 vaccinations required. DUTIES & RESPONSIBILITIES: • Responsible for a case load of high-risk families with children, • Responsible for facilitating mental health/ substance abuse workshops and onsite support groups for clients., • Must have knowledge of community resources, how to make appropriate referrals to community and other governmental agencies for services, and ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills and assistance needed., • Work from a strength based, client centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after hour’s and or weekend follow-up to emergency situations., • Maintains; reviews and signs off on all required documentation/reports and submits all in a timely manner., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR cPUlbR8efB

Job Description JOB TITLE: Recreational Specialist FLSA: Non Exempt LOCATION: College Point, NY HOURS: Full time SALARY: $30,000 - $38,000 PER YEAR SUMMARY: The Recreation Specialist will work as a team member to create and support recreational activities for women living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccine is required. DUTIES AND RESPONSIBILITIES: • Works as a team member to provide academic, recreational and social skills programming to the women in the Shelter., • Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting., • Develops and implements age appropriate activities and programs., • Documents monthly participation and outcomes; analyzes results and prepares recommendations., • Participates in initial training, ongoing staff development and supervision., • Maintains proper safety standards in regards to the health of participants in all programs., • Ensures that the recreational space is clean and well maintained., • Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR po8DhLVTZa

Job Description JOB TITLE: Recreational Specialist FLSA: Non-exempt DIVISION: Services REPORTS TO: Program Director LOCATION: Briarwood, NY SALARY: $36,000.00-$40,000.00 SUMMARY: The Recreational Specialist will work as a team member to create and support recreational activities for men living within our homeless shelter. This position reports to Program Director to ensure that all activities are appropriate and meet the needs of the clients. Proof of COVID-19 vaccinations. DUTIES AND RESPONSIBILITIES: Works as a team member to provide academic, recreational and social skills programming to the men in the Shelter. Creates a group environment that promotes and expects positive behavioral norms. Helps create a safe-haven for youth living within the homeless shelter setting. Develops and implements age appropriate activities and programs. Documents monthly participation and outcomes; analyzes results and prepares recommendations. Participates in initial training, ongoing staff development and supervision. Maintains proper safety standards in regards to the health of participants in all programs. Ensures that the recreational space is clean and well maintained. Other duties as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: High School Diploma/GED required, College degree preferred. Previous experience working with children and/or young adults is essential. Experience working with low-income population preferred. Must enjoy the challenges involved with working with youth who may present a number of academic and social deficits. Upbeat, engaging personality is desirable. Program hours include afternoons, evenings, some weekends and holidays. Must be computer savvy. A clean/valid NYS Driver’s License is required. Must be able to pass child abuse screening and criminal background check. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR blIidr2OJ8

Job Description JOB OVERVIEW Under general supervision, the Residential Aide (Residence Worker) ensures an efficient and positive work environment at the shelter. Responsibilities include performing various office tasks to oversee and support client needs onsite. This role involves collaborating with social services staff and security personnel to maintain a safe shelter environment for families, engaging directly with clients, and ensuring proper documentation procedures are followed. Overtime shifts may be required. ESSENTIAL JOB FUNCTIONS ● Ensure proper identification and logging of all visitors in the logbook and the online Midway Living database system. ● Offer professional greetings to all residents, visitors, and colleagues. ● Complete and submit arrival packets (via paper and via the database system) for new residents, exit logs, daily occupancy forms, etc., adhering to Midway Living, the Department of Homeless Services (DHS), and Office of Temporary and Disability Assistance (OTDA) guidelines. ● Record and file all incidents appropriately in the incident binder. Generate and submit detailed incident reports via email, including information about the incident and the names of first responders (police, ambulance, fire department, ACS, political parties, news outlets). ● Supervise incident management involving clients and other staff as required. ● Maintain various logs including school attendance, Administration for Children's Services (ACS), emergency contacts, and shift summaries, etc. Job Description ● Responsible for conducting partial intake assessments, including but not limited to, clients. ● Conduct crib audits to assess compliance with "Safe Sleeping" standards and report findings. ● Enforce the curfew regulations and conduct room checks and hourly rounds as required. ● Ensure timely and accurate completion of Nightly Signature Rosters, record on Midway Living website, and file all relevant paperwork relating to shift. ● Distribute DHS notices such as 4002 notices, appointment slips, and mail to residents. ● Conduct inspections of units via tablet, and wellness checks to maintain a clean and healthy environment for clients. ● Ensure thorough review and delivery of all relevant information and documentation to the incoming shift. ● Maintain cleanliness and proper maintenance of office and equipment. ● Record and distribute mail to clients. ● Coordinate the food distribution process, including receiving deliveries, performing light food preparation (excluding cooking), serving food, and managing trash disposal (if applicable). ● Compile and submit via email detailed shift summary reports. ● Collaborate with security staff to ensure a secure environment for employees, clients, and visitors. ● Assist custodial and security staff with the maintenance and security of the facility. ● Respond promptly and professionally to emergencies. ● Support initiatives to transition families into permanent housing. ● Assist in facilitating move-outs. ● Prepare units for vacancies by emptying, cleaning, and tagging client materials as necessary. ● Ensure that the lobby and front of the building are consistently cleared. ● Prevent loitering in all areas within and surrounding the building. ● Assist with fire drills/emergency evacuations. ● Responsible for ensuring safety and providing general support to assigned programs across various departments or divisions. ● Provide occasional instruction or assistance to other employees. ● Regularly update progress on the Midway Living database system ● Fulfill other duties aligned with the scope and responsibilities of the position. EDUCATION & EXPERIENCE ● High School Diploma or equivalent ● Valid FO2 [required within 90 days of hire] ● Knowledge of food/cafeteria services [food handlers a plus] ● Ability to effectively interact with facility staff and clients QUALIFICATIONS & PREFERRED SKILLS ● Professionalism ● Attention to detail ● Communication skills ● Time management ● Ability to efficiently work within a team PHYSICAL & ENVIRONMENTAL REQUIREMENTS ● Ability to lift, push, and carry up to 50 lbs., as needed. ● Ability to stand, walk, bend, and kneel for extended periods. ● Capability to climb stairs and ladders as needed for tasks. ● Dexterity to operate cleaning equipment [e.g. brooms, mops, vacuums, etc.] ● Capacity to withstand exposure to cleaning chemicals and other maintenance-related substances and odors. ● Capable of working in various positions [e.g., reaching overhead, working in tight spaces]. ● Capability of work in areas with possible exposure to various weather conditions [if required to work outdoors]. ● Ability to work in high-traffic areas with frequent interaction with staff, residents, and visitors. ● Capacity to work in busy areas that may be noisy from residents, equipment, alarms, or facility operations. ● Ability to work in fast-paced and physically demanding work setting.

Job Description Job Description JOB TITLE: Credentialed Alcoholism & Substance Abuse Counselor (CASAC) DEPARTMENT: Supportive Housing FLSA: Non-exempt REPORTS TO: Program Director LOCATION: Briarwood (Queens) SALARY: $50,000.00-$60,000.00 SUMMARY: Directly provides counseling, case management and other chemical dependency services to meet the social and emotional needs of chronically homeless individuals. Coordinates the use of local agency housing and community services to retain participants in permanent housing. Proof of COVID 19 Vaccinations required. ESSENTIAL DUTIES & RESPONSIBILITIES: Responsible for individual caseload of single adult participants. Provides Supportive Counseling Counsel's patients admitted to programs within Chemical Dependency Services, utilizing accepted current knowledge-based skills in the treatment of addictions. Participates in the development of treatment plans and establishes short-term and long-term goals. Responsible for providing linkages with community resources, daily life skills training, counseling and support, documentation and compliance with program requirements. Responds to team suggestions and integrates recommendations in treatment plans. Participates in clinical team meetings to discuss individual cases and general client progress. Communicates with all collateral agencies to ensure participants compliance with service plan. Maintains all required documentation including progress notes, treatment plans, discharge summaries, Service Participation, Homeless Management Information Systems and submits all in a timely manner. Identifies program needs and makes recommendations. Provides crisis intervention and stabilization as needed. May require some after hour’s follow-up to emergency situations. Performs related tasks as assigned. EXPERRIENCE, EDUCATION AND SPECIAL REQUIREMENT: Current NYS certification as a Credentialed Alcoholism and Substance Abuse Counselor required. Bachelor's degree in Human Services field preferred, with 2 years’ experience working in a similar setting and/or working with the substance abuse, mental health and homeless populations. Bi-lingual Spanish a plus. Ability to work some evenings and occasional weekends. Excellent and demonstrated writing ability and strong oral communication skills. Must have knowledge and skill in the use of computer software applications for drafting documents, data management and tracking. Experience in crisis intervention techniques and strength-based interventions. Must have own car and valid driver’s license. AGENCY PROFILE & EMPLOYEE EXPECTATIONS Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR z0IThOo25i

Job DescriptionDescription: Lived experience as a consumer of mental health, substance use, and/or homeless services is required Position: Peer Program Specialist, Markus Gardens SP-SRO Reports to: Program Director Function: Provides direct service to clients in their homes, assisting with training in skills of daily living. Location: Queens (Jamaica) Tasks: • Teaches skills for maintaining personal hygiene, laundry and apartment cleaning., • Monitors overall maintenance of apartments and alerts program director of maintenance problems., • Teaches skills for budgeting, shopping, meal planning, preparation and clean-up., • Teaches skills for self-preservation, monitors living units for safety and cleanliness., • Administers the client cooking safety test., • Monitors, documents and teaches self-administration of medication, according to program policy and procedures., • Report incidents or behavioral changes in residents to supervisor., • Teaches travel skills and escorts clients, where needed., • Facilitates/co-facilitates groups, as requested., • Documents services rendered and client progress in a timely manner., • Assists in building self-advocacy skills to effectively communicate with client’s supports and treatment team, • Supports recovery skill building goals to decrease frequency of contact with emergency services, • Attends training and other duties as assigned by supervisory staffRequirements: Lived experience receiving mental health services such as past or current participant of behavioral health, substance or homeless services; commitment to assist others in attaining their mental health recovery goals in part through sharing own personal lived experiences. Completion of or on track to receive New York Certified Peer Program (NYCPS) certification preferred. High School diploma or G.E.D. preferred. Strong written and verbal communication skills in English. Basic computer and data entry skills. Peer Program Specialist (Single Site), Certified – P/T Hrly Salary: $22.07 Peer Program Specialist (Single Site), Non-certified – P/T Hrly Salary: $22.00 Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description Job Summary: To ensure all daily living needs and essential treatment services are provided to youth. This involves the implementation of following and adhering to all program scheduling, policies and procedures and staff utilizing Therapeutic Crisis Interventions (TCI) in all programs components and interactions. Job Responsibilities: • Maintain shift coverage and primary supervision and support of residential clients., • Set and contribute to a safe, dignified, orderly atmosphere by enforcing program rules, policies, and procedures., • Respond appropriately to emergencies including contacting appropriate staff and supervisors, interacting with police, fire, and medical personnel as needed., • Perform daily maintenance duties including, but not limited to. Cleaning and maintaining communal areas (hallways, kitchen, lounge, main office, computer room, staff bathrooms) Preparing/serving resident meals as needed. • Maintain thorough and accurate records, files, correspondence, and statistics; Complete necessary documentation (both hand-written and computer based/data entry) in a timely, accurate, complete, and legible manner., • May include notations in the shelter log, bed roster, incident reports, late arrivals, sign-in sheets, showers and laundry schedules, and any other forms used or directed by a supervisor., • Perform intakes with new incoming clients. Intakes include. Reviewing program agreements and rules, providing a building tour, providing information about local resources (provided in each program’s resource binder.) • Conduct regular rounds of the facility. Rounds include inspecting client living quarters, bathrooms, common rooms, building entrances and exits., • Maintain appropriate professional boundaries with clients and staff; Respond to client requests; Observe and adhere to client confidentiality standards., • Ensure effective communication of priority information to all necessary staff and shifts; Participate in staff and shift change meetings as required., • Provide front desk and other reception duties in a professional and courteous manner, relay timely and accurate messages. Front desk duties also include: limiting access to facility to clients, staff, and authorized visitors and service providers. Qualifications: Candidate must have a minimum of a high school diploma or GED. Bachelor’s degree preferred. Computer skills, written and oral skills are required. Bi-lingual preferred. *Candidates must also be flexible to work all shifts including at least one weekend day. Work Environment: This position is based at one of our Transitional Independent Living (TIL) Facilities; Residential programs for Runaway/Homeless youth between the ages 16-20 or our Homeless Young Adults HYA); A Residential Program for Homeless young males between the ages 21-24 (HYA). Position Type/Expected Hours of Work: This position is in a 24/7 program. Additionally, evening and weekend hours will be required. Available shifts are based on program need: Shift Hours: 2 Morning shifts 7am-3pm, 2 Evening shifts 3pm-11pm, 2 Overnight Awake Shifts 11am- 7am *Shifts will be assigned after completion of TCI & NEO (New Employee Orientation) Travel (if required): Occasionally Physical Requirements: Must be able to pass Therapeutic Crisis Intervention (TCI), including the physical portion. Other Duties: • Act as a role model - guiding clients and facilitating appropriate behavior about daily living skills, self-care, personal interaction, social relationships, and constructive time management., • Maintain and promote a cooperative, harmonious, teamwork environment, interacting with clients and staff in a professional and courteous manner., • Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EQUAL EMPLOYMENT OPPORTUNITY STATEMENT It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

Job Description JOB SUMMARY: Under the general supervision of the Team Leader/Program Supervisor or designee, Peer Specialists serve as role models, educate recipients about self-help techniques and self-help group processes, teach effective coping strategies based on personal experience, teach symptom management skills, assist in clarifying rehabilitation and recovery goals and assist in the development of community support systems and networks. The Peer Specialist assists assigned individuals in developing and maintaining viable living, working and social situations in the community by obtaining needed medical, social, psychosocial, educational, financial, vocational and other services. Participates in the provision of crisis intervention services to participants. Travels to/visits recipients' residences or apartments to provide counsel and assistance and to help the recipients, within their capabilities and interests, in maintaining the greatest degree of independent living. The majority of duties are often performed independently under general supervision. The Peer Specialist assists service recipients through supportive counseling to participate as fully as possible in the life of the community with the intent of achieving individual goals that foster personal growth and the highest level of independence possible and desired. ESSENTIAL JOB FUNCTIONS: • Travels to/visits recipients' residences to provide supportive services on a schedule established by the program. Counsel’s recipients regarding plans for meeting service needs and aids the recipients to mobilize inner capabilities and environmental resources to attain goals., • Educates recipients about self-help techniques and self-help group processes, • Teaches recipients effective coping strategies based on personal experience, • Teaches symptom management skills, • Assists in clarifying rehabilitation and recovery goals., • Assists in maintaining up-to-date, accurate individual case records on each assigned recipient., • Assists in obtaining and developing resource information for recipients in all aspects of their care; disseminates this information to recipients in a manner that is clear and understandable., • Assist the recipient in meeting service plan goals., • Help facilitate individualized services to the recipient that meet the diverse needs of the recipient and focus on the discharge-planning goal., • Explains the types of clinical services, and ICL programs available to recipients; helps instruct the recipient in daily living skills, socialization skill enhancement and conflict resolution., • Performs crisis assessment and nonverbal and verbal crisis intervention., • Assists in referring recipients to community resources and other organizations. Accompanied recipients on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with the treatment or assistance of the recipient., • Advocates on behalf of recipient with outside service providers and within ICL., • Assists resident/recipient in finding and getting into vocational training or other training opportunities, and works with other team members in addressing the needs of recipients, • Immediately reports serious incidents, serious incident allegations, incidents, or sensitive situations to supervisors. Completes incident reports in accordance with ICL policy. Accounts for recipients and files missing person reports on recipients not accounted for in accordance with ICL policy and procedure., • Complies with attendance and timekeeping rules and reports reliably and regularly to work on an on-going basis., • Attends regularly scheduled clinical meetings, staff meetings and supervision as well as in-service training and development activities., • Complies with agency infection control policies., • Other job-related duties that may be assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: • Committed to the active promotion of ICL values and goals., • Ability to work with recipients/residents, families, and staff in a caring and respectful manner, and with due understanding of and consideration for cultural differences., • Ability to serve as a role model to residents/recipients., • Ability to complete written forms and reports in an accurate and timely manner., • Ability to communicate effectively with staff, recipients/residents, families, and the public., • Ability to prepare accurate and timely documentation, reports and other written material as assigned., • Ability to secure the cooperation of and work effectively with others., • Ability to work independently, and to conform to all applicable safety and accountability measures, • Knowledge of how disabilities can adversely affect functioning and ways to cope with or overcome such effects, • Ability to read and write at least at a 12th grade level and to follow written and oral instructions., • Ability to accompany or transport residents (some assignments may require possession of a valid driver's license)., • Ability to be empathetic and supportive to residents instructing, demonstrating, modeling, and encouraging appropriate behavior and skills. QUALIFICATIONS AND EXPERIENCE: Completion of an internship or comparable training in peer advocacy; experience in providing advocacy services to people who are mentally ill and/or homeless. Past or current recipient of mental health, substance services or homeless services preferred.

Job Description JOB DESCRIPTION JOB TITLE: PROGRAM DIRECTOR FLSA : EXEMPT DIVISION : SERVICES REPORTS TO: ASSISTANT VICE PRESIDENT, SERVICES LOCATION: COLLEGE POINT (QUEENS), NY SALARY: $80,000.00 - $90,000.00 annually SUMMARY The Program Director is responsible for the overall administration of a 200+ bed women’s homeless shelter. Provides leadership for the day to day operation of the facility, as well as program accountability to ensure service goals are met or exceeded. Proof of covid 19 vaccine is required. DUTIES/RESONSIBILITIES: • Overseesall program operations to ensure success of the program in meeting client needs., • Ensures compliance with DHS outcomesregardingplacements, long term stayers, placement retention, facility standards, as well asWesthab’sperformance and quality assurance measurements., • Oversees process, census, vocational services, case management,facilitiesand housing placement services., • Hires andreviewsperformance of all management staff., • Ensures operationsare in compliance withregulatory requirements (State OTDA / DHS /Westhab)., • Provides leadership and direction to management staff, including Director of Social Services, Facility Manager, Security Manager, and permanent housing placement staff ensuring support is in place to ensure the success of the shelter., • Interfaces with the community, neighborhoodassociationsand other local service providers., • Drives and monitors program results, • Completes program status reports, • Creates and monitor program corrective action plans when needed, • On Call 24 hours/7 days a week, • Other duties as assigned. REQUIREMENTS: Master’s Degree preferred, Bachelor Degree required in human services or related field. At least 4 years’ supervisory experience operating a DHS shelter is preferred. Strong administrative skills and an understanding of residential operations required; Experience in program management and knowledge of OTDA and DHS regulations required. Proficient in working in CARES AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job DescriptionTransitional Services for New York, Inc., (TSINY) not-for profit, is a comprehensive, community-based mental health organization located in New York City. We provide a continuum of rehabilitative services to enrich the lives of those recovering from mental illness and facilitate their transition to increased levels of independence. Transitional Services for New York, Inc. envisions broadening its rehabilitative services and becoming a regional social service provider. Transitional Services for New York Staff will deliver effective programs with compassion, integrity, and professionalism. We expect all staff to put our clients’ needs first while respecting ourselves and each other as we provide hope to those who participate in our programs. TSINY is looking for a Peer Advocate Specialist for our Empowerment Center located in Jamaica (Queens), NY. Position Salary: $20.50 / hour, Part-Time Must have lived experience with mental health services. Position Summary Provide support, encouragement and assistance to mental health consumers. Promote those activities that foster recovery and empowerment by sharing their personal experiences, when appropriate, modeling self-help and wellness activities. Applicant required to have personal lived experience with the mental health system. Essential Functions • Peer counseling, • Mental health education, • Information workshops, • Advocacy training, • Entitlement workshops, • Housing-related services, • Homeless outreach, • Consumer rights education, • Conflict resolution, • Substance abuse counseling, • Cultural sensitivity training, • Consumer governance/technical assistance, • Self-help services, • ADL training, • Voter education/political action, • Interpersonal skill development, • Social network development, • Telephone outreach, • Be able to sit or stand as needed, with or without reasonable accommodation., • May require walking, primarily on a level surface, for short periods throughout the day, with or without reasonable accommodation., • Be able to reach above shoulder heights, below the waist or lift as required to file, • documents or store materials throughout the workday, with or without reasonable accommodation., • During a declared disaster, assume and adhere to assigned Job Action role(s) consistent with Disaster Preparedness Plan., • Perform other related duties as required. Experience/Education/Skills/Abilities High School diploma or a combination of education and relevant experience to total four years and graduate of a Peer Advocate training program. Applicant required to have personal lived experience with the mental health system. TSINY is an equal opportunity employer that is committed to a policy of nondiscrimination in accordance with Title VII of the Civil Rights Act, as well as the New York State Human Rights Law. TSINY prohibits discrimination against any employee or applicant for employment on the basis of race, creed, color, national origin, sex, gender, age, disability, marital status, sexual orientation, citizenship status, veteran status or other protected group status as provided by law in all employment decisions.

Job Description JOB DESCRIPTION JOB TITLE: PEER SPECIALIST FLSA: NON-EXEMPT DIVISION: SERVICES REPORTS TO: DIRECTOR OF SOCIAL SERVICES LOCATION: BRIARWOOD (QUEENS) SALARY: $35,000.00 - $40,000.00 SUMMARY: The Peer Specialist will assist with client basic social service's needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services to individual clients at a 200+ bed men’s shelter. Proof of COVID-19 vaccinations required. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform daily inspections of all client areas, • Respond to incidents as appropriate, • Perform regular area inspections to ensure that rules are adhered too, • Monitor sitting areas and cafeteria to ensure all clients are adhering to schedules and are in proper locations, • Assist security team as needed, • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and with intakes, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Assist clients with securing property within assigned locker, • Tracking locks for all lockers, • Store and remove client property from the client storage/locker area, • Maintain a clean and organized storage area, • Relocate items and furniture as necessary, • Complete intakes for new clients and provide orientation to the drop-in center program and DHS rules and regulations., • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Maintain required documentation in case records in written and computer database (CARES) and update client’s records in accordance with governmental and agency policy., • Collect client identification and other documents necessary during initial intake., • Input new clients on weekly data tracking spreadsheets., • Provide direct coverage for client reception/sitting area., • Participate in regular supervision, team meetings and staff trainings., • Perform all/other duties as directed by management., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly case review. JOB QUALIFICATIONS: High School Diploma or GED 1-year experience dealing with homeless or special needs population Excellent communication skill Comfortable working with an at risk and homeless population AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards. Powered by JazzHR NuttQj5jmC

Job Description Job Title: Recreation Specialist Reports to: Program Director or Director of Social Services Department: Social Services Pay Range: $17 – $18 per hour [commensurate with experience] Benefits: Medical/Dental/Vision 401K PTO/Vacation Days FLSA Status: ❒ Exempt Job Type: ❒ Full-time ❒ Non-exempt ❒ Part-time Location: Program: JOB OVERVIEW The recreation specialist is tasked with planning, organizing, and conducting recreational activities for children residing in temporary shelters. The role may require availability during early evening hours and occasional weekends. ESSENTIAL JOB FUNCTIONS Develop, coordinate, and facilitate family activities within the shelter, such as homemaking skills, healthy eating, budget shopping, and financial empowerment workshops, etc. Coordinate outings for clients and their children based on evolving client needs. Establish partnerships with external recreational programs and facilities. Serve as a link between the shelter and community-based recreational resources. Plan and execute special events within the facility. Arrange field trips and participation in community and Department of Homeless Services-(DHS)-sponsored holiday celebrations. Collaborate with community providers and institutions to create recreational opportunities for clients, students, and others (e.g., Big Buddy programs, PAL, Big Brothers/Big Sisters). Maintain relationships with museums, theaters, sporting events, and cultural programs to promote awareness and attendance at special events for clients. Accompany families to events to ensure a secure and structured environment. Organize and manage parent/escort volunteer groups. Effectively manage time and coordinate program activities accordingly. Coordinate transportation services to and from special events in collaboration with DHS and other partners as necessary. Maintain and submit logs documenting all completed and upcoming activities. Perform additional duties as assigned by the Program Director. Regularly update progress on the Midway Living portal. Fulfill other duties aligned with the scope and responsibilities of the position. EDUCATION & EXPERIENCE High School Diploma or equivalent A minimum of 6 months of relevant work experience Completion of a 2-hour Mandated Reporter training course (can be completed upon hire) QUALIFICATIONS & PREFERRED SKILLS Preferred bilingual proficiency in English and Spanish. Communication skills Professionalism Attention to detail Time management Possess a friendly, outgoing, and cheerful disposition, with strong interpersonal skills

Job Description RiseWell Community Services is seeking a compassionate & dedicated Residential Counselor to join our team. In this role, the Residential Counselor will provide supportive counseling, restorative services, and crisis intervention training in a licensed intensive community residence program providing short-term crisis and stabilization housing to people with psychiatric diagnoses. RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. Requirements: High School Diploma and 1 year of experience working in a mental health setting OR a Bachelor’s Degree in Human Services. Clean valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/ Tues 8a-4p, Wed & Thur 2p-10p, Fri 8a-4p, Sat 2p-10p

Job Description RiseWell Community Services is seeking a compassionate Full-Time Substance Abuse Counselor to join our team at our ACT (Assertive Community Treatment) Team in Richmond Hills, Queens, NY. In this role, the Substance Abuse Counselor will supervise and provide direct services with a focus on substance abuse recovery and harm reduction on a mobile, multi-disciplinary treatment team for persons with severe and persistent mental illness. Our Assertive Community Treatment teams provide a full suite of treatment to individuals dealing with serious mental illness, so they can get the support they truly need. ACT services aim to prevent relapse, teach valuable life skills, provide assistance, and connect individuals with essential community resources so they can move forward and thrive in work, school, home life, and social relationships. As a part of our ACT team, you’ll be working as a collaborative, mobile, multi-disciplinary treatment team, both in office and in the community. If you are passionate about making a difference in the lives of others and want to be part of a dedicated team at RiseWell Community Services, we invite you to apply today. QUALIFICATIONS Masters in Social Work or Mental Health Counseling or related field preferred. NYS licensed preferred. At least 1 year of experience in mental health and substance abuse treatment. A valid and clean NY State driver license, fingerprinting, criminal record check, and approval from OASAS BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness, and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors, and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description RiseWell Community Services is seeking a dedicated Licensed Practical Nurse (LPN) to join our Assertive Community Treatment (ACT) Team in Richmond Hill, Queens, NY. This part-time position offers a unique opportunity to make a meaningful impact in the lives of individuals living with serious mental illness by providing community-based, recovery-oriented support. In this role, you will provide management and administration of medications, in conjunction with the psychiatrist, and registered nurse as a member of a mobile, multidisciplinary treatment team for persons with severe mental illness and forensic involvement The world does not run out of people to help…and we need people like YOU to help us make a positive change in the community! Hours: 21 hours/week QUALIFICATIONS: Currently licensed as a Licensed Practical Nurse by the New York State Education Department. Valid and clean NY State driver license. Minimum of 1 year of psychiatric experience in a treatment or rehabilitation setting. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description Social Worker, LMSW Supervisor Employment Type: Full-time Annual Salary: $78,174.04 Work schedule: Monday through Friday 8:30am to 4:30pm (1-hour unpaid lunch) Location: 161-11 132nd Avenue, Jamaica NY 11434 HANAC, Inc. – originally founded by George Douris as the Hellenic American Neighborhood Action Committee – is a New York City-based multi-faceted social services organization. The organization was founded in 1972 to serve the needs of vulnerable populations throughout New York City. Job Summary The program supervisor will supervise staff at a 159-unit HPD Senior Affordable Rental Apartment (SARA) Program for seniors 62+ years of age with low income, some of whom were formerly homeless. Essential duties include but are not limited to: • Oversee day-to-day operations of the program and ensure services are provided where needed, • Guide staff regarding mental, emotional and behavioral health concerns and make referrals where appropriate; intervene as needed, • Guide staff in managing emergency situations and intervene when crisis warrants it, • Foster connections with community providers and inform tenants about services available, including food pantry and free tax preparation, • Oversee the development of the program to encourage social interaction and form a sense of community among tenants, • Develop relationships with Property Management staff to better assist tenants with issues as they arise, • Maintain contact with funding source and provide monthly report, • Manage annual program budget, payroll for staff, and find training opportunities for staff, • Order supplies as needed, • Review staff documentation to ensure accuracy Qualifications: • Must have LSW or MSW, in any related field, • 2 - 5 years working directly with clients, • Counseling Experience, • Ability to meet goals in a timely manner, • Experience as Coordinator of Social Services, • Crisis Intervention Skills, • Ability to document and report all social service contracts and make appropriate referrals, • Ability to understand the problems of older adults, minority and disadvantaged groups, • Ability to produce documents written in the English language using proper sentence, punctuation, grammar, and spelling., • Willingness to stay current in the field by attending seminars, training and relevant community events Powered by JazzHR 9aySHtfTvz

Job Description JOB TITLE: SOCIAL WORKER-LMSW DEPARTMENT: SERVICES STATUS: NON-EXEMPT LOCATION: EL CAMINO/WHITMAN STABILIZATION SHELTER REPORTS TO: PROGRAM DIRECTOR SALARY: $70,000 What is Westhab? Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals that are fully committed to our mission - Building Communities. Changing Lives. The people and the communities that we have the privilege to serve deserve our very best every day. If chose to apply for this opportunity, it should only be because you feel the same, and are ready for the challenges and expectations that come with joining this dynamic team of Westhabbers! (EOE) BENEFITS AND PERKS • $1,000 Sign-on and Retention Bonus, • Medical, Dental and Vision after 30-days with up to 85% paid by Employer, • Paid Vacation, Sick and Personal Time, • Tuition Reimbursement Life Insurance, • Pension Plan and Voluntary 403b Plan, • Employee Loan Program, • Opportunity to Accrue Clinical Hours, • Staff Development and Promotional Opportunities SUMMARY OF POSITION The Social Worker is responsible for assessing the psychosocial functioning, coordinating mental health and substance abuse treatment, connection to wellness services, crisis intervention and maintaining a caseload of high-risk, transient individuals in a 144-bed single adult stabilization homeless shelter. The employee will meet individually with clients to assist them in developing and implementing a treatment plan, identifying problems, strengths, weaknesses, coping skills and providing referrals, service connection and assistance as needed. Additional responsibilities will be provided upon hire by way of a formal job description. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS: Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). LMSW Required within 6 months of hire. At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable.

Job Description The Peer Specialist provides engagement, advocacy, and supportive services to individuals experiencing homelessness by utilizing their own lived experience with mental health challenges, substance use recovery, homelessness, or other life experiences to inspire hope and promote recovery. The Peer Specialist serves as a role model, helping clients navigate services, build independent living skills, and achieve personal goals related to housing stability, wellness, and community integration. Essential Responsibilities • Establish trusting and supportive relationships with individuals experiencing homelessness., • Utilize lived experience to provide peer support, encouragement, and recovery-oriented guidance., • Conduct outreach and engagement activities to connect clients with available services and resources., • Assist clients in developing self-advocacy, problem-solving, and independent living skills., • Support clients in obtaining and maintaining permanent housing., • Accompany clients to appointments, housing interviews, benefits offices, and community resources as needed., • Provide information and referrals regarding healthcare, mental health treatment, substance use services, employment, education, and social services., • Facilitate peer support groups, wellness activities, and recovery-focused programming., • Assist clients in identifying personal strengths and developing individualized goals., • Collaborate with case managers, social workers, clinicians, and housing staff to support client service plans., • Maintain accurate and timely documentation in accordance with agency policies and regulatory requirements., • Participate in team meetings, supervision, training, and professional development activities., • Support crisis intervention efforts and assist in de-escalating challenging situations when appropriate., • Promote client dignity, empowerment, and person-centered care. Qualifications • High School Diploma or GED required; Associate's or Bachelor's degree preferred., • Certified Peer Specialist (CPS), Certified Recovery Peer Advocate (CRPA), or ability to obtain certification within a specified timeframe preferred., • Lived experience with homelessness, mental health recovery, substance use recovery, or related challenges required., • Experience working with homeless individuals, individuals with mental illness, substance use disorders, or other vulnerable populations preferred., • Strong interpersonal, communication, and advocacy skills., • Ability to engage individuals from diverse backgrounds in a respectful and nonjudgmental manner., • Knowledge of community resources, housing programs, and social service systems preferred., • Proficiency with electronic documentation systems and Microsoft Office applications., • Ability to work independently and as part of a multidisciplinary team.

Job Description New York Licensed Clinical Social Worker [LCSW] REQUIRED PRIMARY FUNCTION/PURPOSE: Supervise the delivery of services provided by Client Care Coordinators (Social Workers) to enhance existing services to homeless families. This includes the completion of a thorough assessment, and the development and completion of a bio-psychosocial for each family upon intake, crisis intervention, counseling, client advocacy, and referrals to government and/or community-based resources. If needed, this individual will ensure that recommendations of achievable goals be implemented on each family’s service plan, leading to permanent housing, and strengthening the overall permanency outcome for clients in shelter. MINIMUM QUALIFICATIONS: • Must be a Licensed Clinical Social Worker (LCSW) in the state of New York upon hire or within three (3) months of hire, • Minimum of 3-5 years of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • At least two years of supervisory experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services, • Knowledge in three or more of the following areas:, • Experience in supervision of social workers, • Experience in client assessment, service plan development, and case management, • Child and adolescent development, • Parent-child relationships, family dynamics, and diagnostic classifications, • Mental health and Emotional/Behavior health, • Child Welfare policies and procedures, • Government Entitlements: TANF, Social Security, Medicare etc., • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based, solution-focused, and family-centered practice, • Experience facilitating groups for adults, • Proficiency in Spanish a plus, • Excellent oral and written communication skills coupled with strong interpersonal skills, • Proficient in MS Office, Outlook, Excel, PowerPoint, and Adobe PRIMARY RESPONSIBILITIES: • Manage and supervise a team of Client Care Coordinators to develop a team of skilled professional staff, including recruitment, training, supervision, evaluation, and staff scheduling to achieve the objectives of both CRF and Agency Funders, • Guide client care coordinators in the development, implementation, and achievement of program goals, • Handle administrative, operational, and programmatic issues that might affect client care coordinator staff, • Assign cases to client care coordinators for newly admitted clients to be assessed immediately upon admission and managed throughout shelter stay, • Ensure the timely completion of comprehensive bio psychosocial assessments for each client to understand strengths and service needs, • Work effectively as a part of a multi-disciplinary team to enhance client engagement and the delivery of quality service, • Enhance the delivery and coordination of mental health and related services to clients in shelter, • Ensure that Client Care Coordinator reports are clearly written and capture assessment findings and recommendations, • Confer and consult with professional and technical personnel in implementing a multidisciplinary approach to client care and well-being, • Ensure that Client Care Coordinators are providing short-term counseling, outreach services, crisis intervention, risk assessment, safety planning, and psycho-education for clients, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients as needed, • Ensure that Client Care Coordinators are providing clients with appropriate referrals and linkages between mental health providers, government agencies, and other related community-based services as needed, • Serve as agency/program liaison between DHS, government agencies, community-based organizations and/or groups, • Develop and Implement group work to be facilitated by Client Care Coordinators to address family issues, enhance life skills etc., • Ensure that Client Care Coordinators are completing all documentation in a timely manner, • Ensure that Client Care Coordinators assess each client/family for supportive housing, complete supportive housing applications when applicable, and accompany residents to supportive housing interviews when needed, • Ensure that Client Care Coordinators complete and discuss exit summaries with each client, and provide clients/families with referrals and supportive services identified in their new community, • Participate in family meetings with case work and housing teams to discuss planning efforts and progress, • Networking and establishing successful linkages with government and community-based organizations to create resources for both families and staff, • Work in collaboration with the Director of Social Services and the Housing Coordinator to ensure that all services lead to permanent housing placement, • Complete special projects and assignments as needed or identified by leadership, • Must work one late a week from 11 am -7 pm to accommodate both staff and families, • Provide on-call crisis intervention support to Client Care Coordinators, • Perform other duties as assigned CLIENT CHARTS / STAFF COMPLIANCE: • Manages, reviews, and monitors Client Care Coordinators’ maintenance of client records (paper and electronic) by conducting case audits, ensuring both internal and external quality assurance standards are being met in accordance with CRF and DHS standards, • Provides training to new staff and existing Client Care Coordinator staff, • Provide individual and group supervision to Care Coordinators to provide coaching, guidance, and support on service delivery and work performance, • Ensure that high-risk cases are monitored closely and serviced effectively, • Provide Client Care Coordination team with support and guidance on high-risk and challenging cases, • Collects and analyzes data provided on client services to evaluate team success in service delivery, • Provides Client Care Coordination services in the absence or vacancy of Client Care Coordinator staff MEASURABLE AREAS: • Ability to team lead and provide effective supervision, guidance, and oversight of subordinates, • Timely reporting of critical/priority one incidents to DHS, • Ability to respond and troubleshoot crisis situations, • Comply with and promote compliance with all agency policies, helping to strengthen and maintain an ethical organizational culture Completion of DHS Monthly Metrics. • Number of biopsychosocials completed, • Number of mental health referrals, • Number of successful referrals (3 MH referrals kept), • Number of substance use referrals, • Number of successful referrals (3 SU referrals kept), • Number of other referrals, • Number of successful other referrals, • Number of linkage agreements finalized, • Number of training sessions conducted, • Number of client groups/workshops facilitated, • Timely completion and submission of CCC Unit DHS Monthly Metrics Report SECONDARY RESPONSIBILITIES: • Facilitate effective communication with other staff within an interdisciplinary context, participate in and contribute to staff meetings and the development of policies and procedures, • Participate in trainings and staff-development activities to acquire and maintain both the interpersonal and operational skills necessary for successful job performance, • Provide professional development to Client Care Coordinators to enhance skill-sets as it relates to appropriately assessing the needs of clients in shelter, • Work in collaboration with site leadership to provide training and consultation to shelter-based case management team, and to increase the ability of shelter staff to address mental health issues, • Ensure that staff attend CORE trainings within (6) months of employment, such as the mandated Reporter Training, CARES Getting Started, CARES Incident Reporting, CARES Intimate Partner Violence 101, Bio-Psychosocial & Engagement 101, Bio-Psychosocial & Engagement 102, Risk & Safety Assessment, Motivational Interviewing, and CPR/First Aid PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Collaborative working relationships with and volunteers who aid in the facility, • Regular contact with other program and Social Services staff to ensure team delivery of consistent high-quality services OTHER REQUIREMENTS (including Physical Demands): • May be required to work long hours and a varied schedule, • Traveling throughout various locations in the New York City area when necessary, • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1

Job DescriptionDescription: Lived experience as a consumer of mental health, substance use, and/or homeless services is required Position: Peer Program Specialist, Sabra Goldman House Reports to: Program Director Function: Provides direct service to clients in their homes, assisting with training in skills of daily living. Location: Queens (Queens Village) Schedule: 16 hours/week (either two 8-hour days or four 4-hour days) Tasks: • Teaches skills for maintaining personal hygiene, laundry and apartment cleaning., • Monitors overall maintenance of apartments and alerts program director of maintenance problems., • Teaches skills for budgeting, shopping, meal planning, preparation and clean-up., • Teaches skills for self-preservation, monitors living units for safety and cleanliness., • Administers the client cooking safety test., • Monitors, documents and teaches self-administration of medication, according to program policy and procedures., • Report incidents or behavioral changes in residents to supervisor., • Teaches travel skills and escorts clients, where needed., • Facilitates/co-facilitates groups, as requested., • Documents services rendered and client progress in a timely manner., • Assists in building self-advocacy skills to effectively communicate with client’s supports and treatment team, • Supports recovery skill building goals to decrease frequency of contact with emergency services, • Attends training and other duties as assigned by supervisory staffRequirements: Lived experience receiving mental health services such as past or current participant of behavioral health, substance or homeless services; commitment to assist others in attaining their mental health recovery goals in part through sharing own personal lived experiences. Completion of or on track to receive New York Certified Peer Program (NYCPS) certification preferred. High School diploma or G.E.D. preferred. Strong written and verbal communication skills in English. Basic computer and data entry skills. Peer Program Specialist (Single Site), Certified – P/T Hrly Salary: $22.07 Peer Program Specialist (Single Site), Non-certified – P/T Hrly Salary: $22.00 Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description PRIMARY FUNCTION/PURPOSE: The Client Care Coordinator is responsible for the overall delivery and coordination of mental health and related services for homeless individuals. The Client Care Coordinator will enhance existing services to include a thorough assessment of clients’ long-term goals at intake, and collaborate with the case management staff to set achievable goals while establishing linkages within the community to ensure their successful progress towards independent living. This position will work with individuals at our Union Hall location in Queens, NY. MINIMUM QUALIFICATIONS: • Must be a Licensed Master Social Worker (LMSW) in the state of New York upon hire, or obtain licensure within three (3) months of hire, • At least one year of experience in social services, counseling, crisis intervention, family services, preventive services, housing services, or homeless services is strongly preferred, • Knowledge and experience working with diverse cultures and ethnicities, • Expertise in strengths-based and solution-focused practice, • Experience facilitating groups for adults, • Proficiency in Spanish and/or French a plus, • Excellent written and verbal communication skills, • Excellent interpersonal skills and computer literacy in Microsoft-Office are required PRIMARY RESPONSIBILITIES: • Complete a comprehensive bio-psychosocial assessment with each client to understand strengths & service needs, • Provide clear written reports that capture assessment findings & recommendations, • Assist clients that are homeless as they navigate multiple systems & cope with the stressors & anxiety induced by homelessness, • Provide outreach services, crisis intervention, risk assessment, safety planning, & pyscho-education, • Prioritize & conduct unit visits to the high-risk individuals that are in-shelter to coordinate safety planning efforts, • Prepare clients to accept services, • Collaborate with ACS and/or prevention services agencies, and participate in conferences to advocate on behalf of clients, • Make appropriate referrals and facilitate linkages between mental health providers, government agencies, and other related community–based services, • Serve as agency/program liaison between government agencies, community–based organizations, and/or groups, • Improve access to mental health services for individuals in-shelter by facilitating in-person or telehealth services, • Enhance delivery & coordination of mental health & related services, • Work effectively as part of a multi-disciplinary team of service providers to enhance engagement and ensure quality service, • Confer and consult with professional & technical personnel in implementing a multidisciplinary approach to client care & well-being, • Deliver enhanced mental health services: conduct biopsychosocial assessment, provide on-site mental health services (short counseling & brief intervention services), coordinate clinical treatment (clinical care coordination) referral, as well as linkage to care (medication management or psychotherapy) & follow-up, • Promote in-person or telehealth usage by utilizing H+H Express Care & other telehealth service utilization services via other hospitals & mental health providers of the client’s choice, • Utilize DHS Referral Basics: match the need as assessed through the BPS as soon as possible, assist client in scheduling, provide reminders before the appointment, coordinate transportation to the appointment, facilitate access to teletherapy, and provide a warm hand-off when possible, • Follow up on referral provided to the client: confirm the client was able to attend, how the session went, and address any concerns or questions the client might have; if a client did not attend assist with rescheduling & addressing any barriers, • Utilize motivational interviewing if a client does not want to participate or be linked to treatment; attempt to understand your client’s perspective or misconceptions, remove any barriers, and attempt to re-engage, • Provide therapeutic groups (music, art, general support groups, etc.); facilitate group work to address family issues, enhance life skills, etc., • Participate in meetings with case management & housing staff to discuss planning efforts & progress, • Assist clients with completing applications for supportive housing and accompany residents to supportive housing interviews when necessary, • Upon linkage to permanent housing, complete and discuss exit summary with the client, and provide them with referrals and supportive services identified in new community, • Utilize fact sheets, desk guides, and other material resources in delivering mental health services, • Complete all documentation in a timely manner; document services provided, efforts, and outcomes in CARES, • Compile information/data in regard to needed internal and external reports, • Attend professional development training & opportunities; participate in FWC mental health trainings delivered by DHS, • Perform other duties as assigned PRINCIPAL RELATIONSHIPS: • Frequent interaction with diverse clients to assess and respond to their needs, • Work in collaboration with staff to build and promote a cohesive and professional working relationship to ensure the delivery of high consistent high-quality services, • Outreach and network with community-based and government agencies to secure resources to assist both clients and staff OTHER REQUIREMENTS (including Physical Demands): • Lifting and moving objects weighing up to 30 pounds several times a week, • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status. #IND1 Tuesday to Saturday 9 AM to 5 PM or Sunday to Thursday 9 AM to 5 PM

Job DescriptionDescription: Lived experience as a consumer of mental health, substance use, and/or homeless services is required Position: Peer Program Specialist, 74 Avenue A Reports to: Program Director Function: Provides direct service to clients in their homes, assisting with training in skills of daily living. Location: Queens (Queens Village) Schedule: Fridays through Mondays (9:00am-4:00pm) Tasks: • Teaches skills for maintaining personal hygiene, laundry and apartment cleaning., • Monitors overall maintenance of apartments and alerts program director of maintenance problems., • Teaches skills for budgeting, shopping, meal planning, preparation and clean-up., • Teaches skills for self-preservation, monitors living units for safety and cleanliness., • Administers the client cooking safety test., • Monitors, documents and teaches self-administration of medication, according to program policy and procedures., • Report incidents or behavioral changes in residents to supervisor., • Teaches travel skills and escorts clients, where needed., • Facilitates/co-facilitates groups, as requested., • Documents services rendered and client progress in a timely manner., • Assists in building self-advocacy skills to effectively communicate with client’s supports and treatment team, • Supports recovery skill building goals to decrease frequency of contact with emergency services, • Attends training and other duties as assigned by supervisory staffRequirements: Lived experience receiving mental health services such as past or current participant of behavioral health, substance or homeless services; commitment to assist others in attaining their mental health recovery goals in part through sharing own personal lived experiences. Completion of or on track to receive New York Certified Peer Program (NYCPS) certification preferred. High School diploma or G.E.D. preferred. Strong written and verbal communication skills in English. Basic computer and data entry skills. Peer Program Specialist (Single Site), Certified – P/T Hrly Salary: $22.07 Peer Program Specialist (Single Site), Non-certified – P/T Hrly Salary: $22.00 Please include a resume, cover letter and contact information for 3 professional references. ACMH is committed to the mental and physical wellbeing of vulnerable New Yorkers and is a leader in the provision of outreach and engagement, care management, rehabilitation, crisis support, and supportive housing. ACMH is committed to becoming an anti-racist organization and seeks to promote actionable change to create an intentional culture of equity at individual, interpersonal and institutional levels. For more information, visit our website: www.acmhnyc.org ACMH is an equal opportunity employer and does not discriminate in employment decisions based on race, color, creed, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, mental or physical disability, marital status, veteran status or citizenship status.

Job Description RiseWell Community Services is seeking a Part-time Peer Counselors to join our Apartment Treatment Residential in Brentwood, NY. RiseWell’s Residential Services provide those in recovery from serious mental illness a safe, reliable home with on-site support. Our Residential team assists participants with an array of services aimed at supporting their recovery and improving their quality of life. Services include medication monitoring, skill-building development, symptom management, socialization, transportation training, connections to psychiatric and medical services, and more. In this role, you will provide a positive role model of community functioning, informal counseling, peer support and ADL training in a licensed residential program providing transitional housing to people with psychiatric disabilities. QUALIFICATIONS: Personal or shared experience with mental illness and/or substance abuse issues. Ability and desire to assist others in mastery of independent living skills and the personal recovery process . Understanding of peer support, self-help philosophy. Clean, valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description RiseWell Community Services is seeking a Part-time Supportive Peer Counselor to join the SSSH Supportive Scattered Site Housing team. RREPORTS TO: Program Supervisor DEPARTMENT: Residential Services QUALIFICATIONS: Personal or shared experience with mental illness and/or substance abuse issues. Ability and desire to assist others in mastery of independent living skills and the personal recovery process . Understanding of peer support, self-help philosophy. Clean, valid NY State Driver’s License. Fingerprinting, criminal record check, approval from NYS Office of Mental Health. JOB FUNCTION: To provide a positive role model of community functioning, informal counseling, peer support and ADL training in a licensed residential program providing transitional housing to people with psychiatric disabilities. At RiseWell, we value a healthy work-life balance and prioritize the mental & physical wellness of our staff! BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. RiseWell continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.risewell.org/

Job Description RiseWell Community Services is looking to hire a Full-TimeTeam-Leader to join the Assertive Community Treatment (ACT) Teams. In this role, the Team Leader will supervise their ACT team while providing direct services on a multi-disciplinary team. Our leaders serve as an essential component of this impactful, clinical team. Leadership skills, collaborative abilities, and compassionate communication are a must! Qualifications: Master’s degree or higher with a license in social work or Mental Health Counseling, psychology, rehabilitation counseling (if rehabilitation counselor, C.R.C. preferred), OR licensure/registration as a registered nurse (RNs are encouraged to be master's level or nurse practitioner), or a physician. License required (LMSW, LMHC, LCSW, LMFT). A valid and clean NY State driver's license. Minimum 3 years of experience in a treatment or rehabilitation setting. Fingerprinting, criminal record check, and approval from the NYS Office of Mental Health. BENEFITS INCLUDE: • Comprehensive Medical/Dental/Vision, • Retirement 401K Savings Plan with Employer Match, • Generous Paid Time Off for Full-time and Eligible Part-Time Employees, • 13 paid Holidays for Full-time and Eligible Part-Time Employees, • Long and Short Term Disability, • Life Insurance, • Employee Assistance Program, • CALM App Subscription, • Flexible Work Schedules, • Career Growth & Promotional Opportunities, • Comprehensive Paid Training, • Supplemental Accident, Illness and Hospitalization Insurance, • Supplemental Pet Insurance, • Encouragement for Educational Professional Advancement, • Employee Perks & Discounts on Broadway shows, theme parks, and other attractions, • Eligibility for Federal/Public Loan Forgiveness EQUAL OPPORTUNITY EMPLOYER: RiseWell Community Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. ABOUT US: Founded in 1972, RiseWell Community Services (RiseWell) is an innovative, multi-service, community-based social wellness agency. We are a major provider of health and wellness services, senior and children’s care, addiction recovery services, as well as affordable housing and support. Federation continues to serve thousands of community members across Suffolk, Nassau, Queens, Brooklyn, Bronx, and Manhattan. RiseWell has developed innovative, successful programs that are designed to meet the needs of vulnerable populations, such as individuals in recovery, those living with chronic medical conditions, adult home residents, the homeless, low-income seniors and at-risk children For more information about RiseWell Community Services, please visit our website https://www.RiseWellCommunityServices.org/

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA’s The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Vice President (Shelter Director) Reports To: Executive Vice-President Location: 87-02 23rd Avenue, Queens, NY 11369 What The Vice President Does: • Ensure that all direct and subordinate staff complies with CAMBA’s and funders’ polices and rules., • Oversee all program operations and manage direct reporting program staff and their subordinates., • Develop and implement Quality Assurance measures to ensure quality service delivery to clients., • Ensure that all client files and program files are kept in compliance with CAMBA's and funder's standards., • Direct, coordinate, supervise and document programmatic activities facilitated by direct reporting staff., • Observe staff engaging with clients and/or supervisors and their direct reports., • Conduct client and program progress reviews with staff., • Prepare, review and ensure the accuracy and timeliness of, contract reports and statistical information for both CAMBA management and funder use., • Analyze program and demographic data to make programmatic improvements., • Conduct regular staff meetings., • Oversee onsite and organize offsite training opportunities for professional development of staff., • Ensure that the site meets all regulatory compliance (i.e.-health, DHS, OTDA, Callahan, RSRI, safety, and fire department)., • Ensure that all housing goals, targets, and performance outcomes are met on a monthly/quarterly/annual basis., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Direct and coordinate the hiring and firing of shelter staff (in consultation and agreement with Human Resources)., • Ensure that any disciplinary action taken, regarding staff, is in compliance with CAMBA’s disciplinary policy and procedure., • Liaison with community leaders and groups to build connections, gain support and troubleshoot issues/concerns., • Initiate and proactively create solutions to address gaps in shelter services or staff performance (i.e., basic computer training use of technology)., • Address and implement resolutions to client/staff complaints in a timely manner., • Develop and implement crisis prevention and/or intervention strategies to ensure a safe and secure environment., • Interact and troubleshoot issues with subcontractors and vendors (i.e.-food, medical, laundry, technology, etc.), • Review and sign time sheets., • Supervise, review and approve staff and subordinates’ training, vacation and leave., • Prepare performance appraisals for direct reporting program staff. Minimum Education/Experience Required: • Bachelor's degree required. Master’s degree preferred. (A license is required of these Master's Degrees: Social Work (LMSW or LCSW), Mental Health Counseling, Counseling/Guidance, Art Therapy)., • Three years of supervisory experience in a similar role, preferably in a mid-sized (250+ employees) organization. Other Requirements: • Ability to be on call 24 hours a day, 7 days a week., • Must sign NYC DOH/MH attestation stating that candidate has not been the subject of a founded child abuse report., • May be required to become First Aid/CPR certified., • May be required to become certified in overdose prevention., • Bi-lingual preferred. Compensation:-$95,000- $100,000 annually- When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week)- Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. #CB300 Powered by JazzHR ITq4qoGwak

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. Position: Shift Supervisor Reports To: Assistant Program Director Location: 211 Riverdale Ave Brooklyn What The Shift Supervisor Does: The person filling this position is expected, under general supervision, to ensure the smooth running and supervision of all facility/operations-related staff and services on a day-to-day basis, in order to ensure that all client goals, targets, and performance outcomes are met on a daily/weekly/monthly basis. • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Input client data using DHS’ CARES database, as needed., • Communicate effectively with clients, peers, supervisors, and funders., • Ensure regulatory compliance is met per NYS DHS, NYS OTDA, NYC FDNY, NYC Dept. of Health, NYC Coalition for the Homeless, etc, is adhered to. (i.e., log book entries, bed checks, client belongings, security, client care, medication, etc)., • Ensure security and residential aide and social service staff conduct new client orientation within 24 hours of entry into the facility., • Ensure the safety and security of operations of the facility by maintaining adequate staffing levels., • Must remain on-site to provide supervisory coverage at all times, including lunch breaks, when working shifts as the only on-site Shift Supervisor., • Ensure inventory of security equipment is up to date., • Ensure security of valuables and medications in safe/cabinet., • Retrieve, observe and document client’s self-administration of medications, as appropriate., • Manage and coordinate the day-to-day functions of the shift ensuring programming, rounds, and client care services are occurring., • Professionally respond to complaints, incidents and emergencies and/or incidents and interview all parties, analyze, collect data, document and report the situation., • Resolve individual conflicts and disputes between staff or clients in a respectful and solution-based manner., • Participate in program meetings as requested., • Engage clients to address issues that arise on the shift and document and communicate via written logs, face-to-face meetings etc. to ensure appropriate staff are aware., • Monitor clients’ safety and ensure safety policies and procedures are practiced daily., • Overcome resistance to change from clients., • Provide all required information for shift reports to CAMBA management and/or to funders., • In the absence of adequate staffing, will have direct service/program responsibility in addition to the above., • Enforce and adhere to the Good Neighbor Policy and respond to community concerns when appropriate., • May conduct initial intake or initial and/or periodic assessments of clients, • May reach out and market the program to the community in order to obtain resources for clients., • Task may be modified, expanded and/or assigned over a period of time. Minimum Education/Experience Required: • HS Diploma or GED and 3 years applicable experience, or Associate’s degree (A.A.) and 2 years applicable experience, or Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience. Preferred Qualifications: • Bi-lingual English and Spanish. Pre and/or Post Employment Requirements: • Require TB results prior to start date, • Attestation for State Central Child Abuse Registry, • Must obtain and maintain First Aid/CPR certification., • Must obtain and maintain certification in overdose prevention., • Must obtain and maintain F-80 Fire Safety Coordinator certification, • Must obtain and maintain CPI (Crisis Prevention) certified Compensation: $18.36 hourly When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: Part-Time 17/hours Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR ZMhaYitQJB

Job DescriptionDiscover the difference between a job and a fulfilling career by becoming a vital part of Mercy Haven's mission. We are dedicated to providing homes and services to diverse populations in crisis, including those living with mental illness, homeless families, veterans, domestic violence victims and the elderly. Recognized as a Newsday Top Workplace on Long Island for three years, we invest in our employees' success and offer an excellent benefits package.We are currently seeking a passionate individual for the position of a Full Time Residential Counselor in our Westbury Community Residence Program. In this crucial role, assist individuals in developing independent living skills to increase their self-sufficiency, self-esteem, and self-worth. You provide hands-on training and assist with the activities of daily living as well as provide counseling, behavioral intervention, and crisis management for adults living with severe mental illness. ResponsibilitiesParticipate in the planning/evaluation of individual service plans and monitor plan objectivesHands-on training and assisting residents in the activities for daily living and documenting interactionResponsible for accompanying residents on recreational outings and travel training exercisesProvide counseling, behavioral intervention, and crisis managementAssist in the day-to-day management of the community residenceResponsible for administration of residence in the absence of the Assistant AdministratorNotify the Assistant Administrator/Residential Administrator of any medical/psychiatric emergencyProvide transportation as needed for shopping, medical appointments, etc.Write progress notes on residents' activities on a daily basisMonitors management of medicationInvolved with the cleanliness of the residenceResponsible for maintenance and cleanliness of staff officeAdvocate for residents' benefitsTeach residents the skills needed to gain independenceCoordinate staff contacts with local service providers as needed to assist residents in accessing services and to plan for discharge jointlyWork with support services on behalf of the residents' best interestAssist and or model the various techniques required to maintain a clean and healthy living environmentResponsible for other related activitiesIf you're passionate about making a difference and contributing to our mission, we want to hear from you. Join us at Mercy Haven and be a part of a team dedicated to creating positive change in the lives of those in need. Apply now and make your career as meaningful as our mission!RequirementsHigh School Diploma or equivalent with related experience requiredBachelor's Degree in Human Services preferredRelated experience working with people living with mental illness or other disabilities that require assistance in day to day living highly preferredPhysical Requirements: Sits, stands, stoops, squats, walks, and moves intermittently during work hours, may push or pull 10-15 pounds daily, may push or pull up to 50 pounds occasionally.A valid NYS Driver's License in good standingShift #2: Wednesday 12:30pm-10pm, Thursday 8am-6pm, Friday 7am-5pm, Saturday 7am-5pm Location: Westbury Community ResidenceFull Benefits Package including Medical, Company-Paid Dental and Vision Single Coverage. Health Reimbursement Account (HRA) for medical plan.Generous Paid Time Off policies, including vacation and sick time.Agency paid Basic Life Insurance. Supplemental Employee, Spouse and Child Life Insurance policies, Long Term Disability (LTD), Short Term Disability (STD), 403(b) Retirement SavingsTuition ReimbursementLearn more at mercyhaven.orgMERCY HAVEN IS COMMITTED TO A POLICY OF EQUAL EMPLOYMENT OPPORTUNITY AND WILL NOT DISCRIMINATE AGAINST AN APPLICANT OR EMPLOYEE ON THE BASIS OF RACE, RELIGION, GENETIC PREDISPOSITION, CREED, COLOR, NATIONAL ORIGIN, ANCESTRY, SEX, SEXUAL ORIENTATION, AGE, MARITAL STATUS, VETERAN STATUS, DOMESTIC VIOLENCE VICTIM STATUS, DISABILITY OR ANY OTHER PROTECTED CATEGORY UNDER APPLICABLE LAW. Job Posted by ApplicantPro

Job DescriptionJOB TITLE:  SOCIAL WORKER - LMSW DIVISION: SERVICES FLSA: NON-EXEMPT LOCATION: NYCREPORTS TO: DIRECTOR SOCIAL SERVICES SUMMARY: The LMSW is responsible for coordinating inpatient and outpatient mental health and substance abuse services for families with children in a homeless shelter. DUTIES & RESPONSIBILITIES: • Responsible for a small case load of high-risk families with children, • Responsible for facilitating weekly mental health/ substance abuse workshops and onsite support groups for clients., • Must know community resources, how to make appropriate referrals to the community and other governmental agencies for services, and have the ability to coordinate services., • Must be able to independently assess the psychosocial functioning and needs of clients to formulate and implement a treatment plan, identifying the client’s problems, strengths, weaknesses, coping skills, and assistance needed., • Work from a strength-based, client-centered perspective to independently conduct psychosocial assessments and provide psychosocial treatment to a wide variety of individuals from various socio-economic, cultural, ethnic, educational, and other diverse backgrounds., • Must have knowledge and experience in the use of medical and mental health diagnoses, disabilities, and treatment procedures., • Must be able to provide consultation services to other staff about the psychosocial needs of clients and the impact of psychosocial problems on health care and compliance with treatment., • Must have knowledge and skill in the use of computer software applications for drafting documents, data management, and tracking., • Provides crisis intervention and stabilization as needed. May require some after-hours and/or weekend follow-up for emergencies., • Maintains, reviews, and signs off on all required documentation/reports and submits all on time., • Identifies program needs and makes recommendations., • Performs related tasks as assigned. EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS LMSW Required. Must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). At least two years’ experience in an area of specialized social work practice. Fluency in Spanish is highly desirable. AGENCY PROFILE & EMPLOYEE EXPECTATIONS: Westhab is a prominent community development organization that provides housing and supportive services to more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and communities we have the privilege of serving deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Job Description Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City, where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development, Family Support, Job Training & Employment Support Services, Health, Housing, and Legal Services. We reach more than 72,000 individuals and families each year at our 100 locations, including 10,000 youth. CAMBA serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85% of our families live in poverty, reflecting the challenges faced by nearly 1.7 million New Yorkers today. CAMBA operates 6 single adult shelters and 6 family shelters and one drop in center. Each shelter offers clients a supportive, structured therapeutic, safe, and drug-free facility. Homeless (often mentally-ill and substance-abusing) men and women are provided with comprehensive services to stabilize their condition in order to successfully transition into to permanent and/or supported housing. The Kings Inn Family Shelter is funded by New York City Department of Homeless Services and offers families a supportive, structured therapeutic, safe, and drug-free facility. It provides comprehensive case management services to 100 families who are in a transitional residence program for homeless families. The two story facility has rooms of various sizes, common areas and provides on-site security and social services. Position: Client Care Supervisor Reports To: Vice-President Location: Queens, NY What The Client Care Supervisor Does: • Maintain professional relationships with clients and client confidentiality., • Practice Universal Precautions/Standard Protocol & Procedures., • Comply with any and all Federal, State, City and CAMBA security and privacy polices intended to protect the security and privacy of individually identifiable health information., • Communicate effectively with clients, direct reporting staff, peers, supervisors, and funders., • Plan and organize program activities to maximize program contract's goals and performance targets., • Provide training and support to staff and team members regarding psychoeducation, mental health assessments and other techniques (i.e., motivational interviewing)., • Develop and implement quarterly training sessions for the continued education and professional development of shelter staff., • Serve as a liaison and develop linkage agreements with other community-based organizations and local mental health service providers, as necessary., • Motivate, coach and counsel direct reporting staff to excel., • Ensure that all direct reporting staff completes all necessary documentations including ILPs and referrals to providers as required., • Ensure that all client charting documentation is up-to-date and reflects services provided such as service plans, re-certifications and psychiatric assessments., • Assist with the development of program content to address residents needs related to housing, substance abuse treatment, mental health and employment., • Provide assistance, interventions and follow-up in regards to critical incidents with clients., • Encourage teamwork among direct reporting staff as well as among peers., • Troubleshoot client and direct reporting staff program problems and make decisions in accordance with program policies, procedures, and protocols., • Conduct and document one-on-on supervision of direct reporting staff to assess and improve work performance i.e. identify training needs, professional development etc., • Overcome resistance to change from clients, direct reporting staff, and supervisors/funders., • Administer constructive discipline to direct reporting staff, as needed., • Monitor clients' progress toward their goals (dates achieved) and document via progress notes., • Review all documentation related to clients' progress for accuracy, completeness, and clarity., • Review and sign time sheets., • Prepare performance appraisals for directed reporting staff., • Conduct chart auditing of client files (i.e., paper and electronically)., • Ensure staff utilization of electronic database and conduct oversight to ensure data integrity., • Manage own time effectively and coordinate program activities to maximize time of direct reporting staff., • Lead and participate in administrative and staff meetings as requested., • Provide all required information for weekly/monthly/quarterly/semester/annual reports to CAMBA management and/or to funders., • May prepare marketing materials for the program., • May reach out and market the program to the community in order to recruit clients., • May prescreen clients over the telephone for eligibility and may schedule intake appointments., • May conduct initial intake or assessment of clients and/or clients' families and periodic reassessments., • May have direct client service/program responsibilities in addition to the above., • May plan, coordinate and facilitate social/peer support events, including group facilitation for clients., • Task may be modified, expanded and/or assigned over a period of time., • Ability to be on call and work some holidays. Minimum Education/Experience Required: • Licensed Clinical Social Worker (LCSW) Other Requirements: • Complete pre-employment requirements such as the State Central Registry (SCR) clearance, The Register of Substantiated Category One Cases of Abuse or Neglect aka Staff Exclusion List (SEL) clearance and Criminal history information checks via fingerprinting with New York State Division of Criminal Justice Services prior to start of employment., • TB test required., • Ability to maintain clearances throughout the duration of employment., • Required to become First Aid/CPR certified., • Required to become certified in overdose prevention. Compensation: $80,000-$90,000 annually When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization. Status: -Full-time (35 hours per week) Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays. CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation. Powered by JazzHR 9uiUtyodR9

Baxter Safe Haven - Elmhurst, NY 11373 Salary Range $19.75 - $19.75 Hourly The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Center (Isaacs Center) are well-established Manhattan community-based agencies with a combined annual operating budget of approximately $63 million that support services to approximately 30,000 New Yorkers. Goddard Riverside and The Isaacs Center are two of New York City's leading human services organizations meeting the needs of children, youth and families, homeless individuals, and older adults throughout Manhattan and New York City. Pathways for Youth is an effort to help young adults reach age 24 prepared to be self-sustaining by providing a primary adult support to coach and assist in life planning and navigation over multiple years. The Baxter Safe Haven is a transitional housing residence for homeless adults, many with mental illness. Goddard Riverside Community Center is committed to building community and enhancing the lives of vulnerable New Yorkers by meeting essential human needs. With 27 programs across 22 sites, Goddard Riverside is an advocate for the interests of our community members, as well as a provider of a continuum of vital services, including food and shelter programs, assistance for homeless and mentally ill men and women, and comprehensive educational, cultural and recreational programs for adults and children. • Perform daily room and bed inspections, • Escort client to appointments, • Assist in the monitoring and development of resident's daily independent living skills, • Provide resident welcome kits and toiletry items, • Perform nightly bed counts, • Heat and serve meals, • Conflict resolution between residents, • Manage operations desk, • Answer phones when necessary, • Help maintain the cleanliness of the building, • Monitor common areas to ensure proper usage, • Work collaboratively with building staff to assist tenants and ensure tenant safety., • High School Diploma or GED required. Associates Degree preferred, • 1 year of applicable experience in shelter or residential setting, • Passion for working with individuals and families who are in transitional housing, • Excellent communication skills, comfortable working with others, • Ability to maintain accurate records, to prepare and submit all required paperwork in a timely and accurate manner Knowledge of DHS requirements and protocols, • Ability to deal with sensitive issues with diplomacy and discretion, • Must be able to multi task with strong organizational skills, • Food Protection Certificate will be required, • Driver's License preferred, • Bilingual is a plus, • Prior work experience with homeless/ mentally ill individuals is helpful, but not required, • Computer Literate, • Highly organized, • Strong communication skills, • Detail orientated and systems savvy, • Compassionate and personable, • Team-orientated, • Proficient in Microsoft Office programs including Outlook, OneDrive Excel, etc., • Able to use or learn multiple databases including CARES, • Frequent bending, kneeling, walking, climbing and lifting to 50 lbs., • Indoor office, • Facility grounds, • Warming Kitchen, • Occasional visits to client rooms, • Escort residents to appointments, • Work site is in a residential building, • Outdoor work required We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations. Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state, or local law.

FLSA: Non-Exempt Division: Services Reports To: Program Director/Director Of Social Services Location: Queens, NY Summary: The Residential Aide assists with client basic needs. Individual will work in conjunction with the social services team to monitor and provide appropriate basic services in a homeless shelter. Proof of COVID-19 vaccinations required. Essential Duties And Responsibilities: • Complete intakes for new clients and provide orientation to the facility and DHS rules and regulations., • Serve meals and snacks to clients during meal times, • Perform regular area inspections to ensure that shelter rules are adhered too, • Monitor sitting areas, laundry rooms and cafeteria to ensure all clients are adhering to shelter rules, • Maintain a clean and organized storage area, • Document and track locks for all lockers, • Maintain lock log, • Assist with intakes, • Assist clients with securing property within assigned locker, • Store and remove client property from the client storage/locker area as appropriate, • Relocate items and furniture as necessary, • Assist security team as needed, • Cover operations desk when necessary, • Maintain required documentation in case records in writing and computer database (CARES) and update client's records in accordance with governmental and agency policy., • Collect and make copies of client identification and other documents necessary during initial intake., • Assist clients in daily living skills and assist with cleaning area, laundry, hygiene and etc., • Launder and fold all agency towels, wash cloths and shelter linens after clients have left the facility., • Follow laundry schedule to ensure that all used linens are washed and stored as appropriate., • Attend and participate in all required agency meetings: staff meetings, house meetings, in-service training and weekly/bi-weekly case review, • Perform regular inspections of all client areas, • Respond to incidents as appropriate, • Answer phones when necessary, • Assist with all house operations, • Assist with maintenance duties as needed, • Review logbooks at start of each shift to ensure that all new client intakes are completed within 24 hours as required., • Perform all/other duties as directed by management. Experience, Education And Special Requirements: High School Diploma or GED required. Associates Degree preferred. Food Handlers Certification required. 1-year experience dealing with homeless or special needs population. Excellent communication skills. Knowledge of DHS requirements and protocols Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hardworking professionals that are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety And Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.

The Safety Security Officer is responsible for ensuring the safety and security of all clients, staff, and the property at a homeless shelter. Operations within our facility are 24 hours. This is a relief position that requires face-to-face relief with mandated overtime. This position reports to the Shift Supervisor and Security Manager. Duties & Responsibilities: • Perform daily inspections of all clients' rooms, • Escort clients to appointments as needed, • Interact with and monitor clients' behavior, maintaining a good rapport by providing excellent customer service. Encourage clients to comply with the facility's policies and procedures., • Control access at the main entrance by screening all clients and visitors with a magnetometer or x-ray machine to detect and prevent weapons from entering the site., • Perform Crisis Intervention to de-escalate potential crises and document all such situations and interventions., • Make hourly rounds throughout the entire facility, including all hallways, stairwells, floors, bathrooms, laundry rooms, kitchen, and office spaces., • Respond to incidents, • Assist with client intakes, • Perform daily pack-ups and logging of client property belonging to AWOL clients, • Store and remove client property once the mandated storage time has expired, • Maintain a clean and organized storage area, • Complete logs, incident reports, and all other required documentation., • Make calls to police, fire department, and other first responders as directed., • Perform administrative and receptionist duties at the operations desk; monitor video surveillance cameras, and the fire prevention/detection alarm notification system., • Provide duties related to fire incidents, evacuation of the building when necessary, and utilizing Fire procedures., • Ensure the safety and security of all assigned equipment., • Mandated overtime, • Perform other tasks as assigned. Experience, Education, and Special Requirements: High school diploma or GED. Prior security experience required. Must have NYS Security Guard License and current 8-Hour Annual Certificate. Fire Guard License for Shelters preferred F02. Excellent written and verbal communication skills are necessary. Certified in Nonviolent Crisis Intervention (CPI) preferred. Must be able to work flexible shifts, weekends, and overtime if necessary. Agency Profile & Employee Expectations: Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard-working professionals who are fully committed to our mission - Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact. If you want to apply for this opportunity, it should only be because you feel ready for the challenges and expectations that come with joining this kind of team. (EOE) Occupational Safety and Health Administration (OSHA): The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions by setting and enforcing standards and providing training, outreach, education, and assistance. Westhab complies with all applicable OSHA standards, rules, and regulations and keeps our workplaces free of serious recognized hazards.