Plumbing Supervisor
hace 2 días
Bohemia
Plumbing Manager – Lead a Championship Team Ready to step into a leadership role where your impact is felt every single day? Varsity Home Services is looking for a driven, hands-on Plumbing Manager to lead, develop, and elevate our team of plumbing and wet heat technicians. This is more than a management role — it’s an opportunity to build a winning team, drive performance, and take ownership in a rapidly growing, high-standard organization. If you’re a high-performance coach who leads from the front, thrives on accountability, and takes pride in developing top-tier plumbers — we want to talk to you. About Varsity Home Services We’re not just another home service company—we’re a third-generation, family-owned and operated, award-winning business built on a legacy of quality, integrity, and customer satisfaction. At Varsity, we operate like a team chasing a championship — with high standards, strong culture, and a commitment to being the best in plumbing, heating, and air conditioning on Long Island. Our growth is no accident. It’s driven by great people, strong leadership, and a commitment to continuous improvement. When you join Varsity, you’re joining a company that: • Invests in its people and promotes from within, • Holds a high-performance, accountability-driven culture, • Is consistently voted “Best of Long Island”, • Is growing — creating real opportunity for leaders to make their mark What You’ll Do As our Plumbing Manager, you will take ownership of the plumbing / wet heat division and lead from the front: • Lead, coach, and develop a team of plumbing and boiler technicians to hit performance, revenue, and customer satisfaction goals, • Act as a player-coach — supporting technicians in the field, taking calls, and performing ride-alongs for training, quality control, and mentorship, • Drive KPIs and accountability including average ticket, conversion rates, maintenance agreement growth, callback reduction, and overall department profitability, • Oversee daily scheduling and dispatch coordination across Nassau and Suffolk Counties to maximize efficiency and profitability, • Ensure accurate job documentation, pricing integrity, and material usage tracking, • Provide expert-level guidance on plumbing, water heater, wet heat and water quality system diagnostics, repairs, and replacement opportunities, • Step in on complex service calls, customer escalations, and technical challenges to ensure exceptional outcomes, • Train technicians on proper diagnostics, communication, presenting options, and delivering a world-class customer experience, • Identify opportunities to improve department performance, technician development, and operational efficiency, • Champion a “Best of Long Island” customer experience on every call, • Oversee the permitting process for related jobs, ensuring permits are secured, inspections are passed, and projects remain compliant with all local and state requirements, • Collaborate with leadership to continuously improve systems, processes, training, and team performance What We’re Looking For You’ll thrive in this role if you are: • A natural leader and motivator who knows how to get the best out of people, • A high-accountability operator who holds yourself and your team to elite standards, • A strong communicator who can coach, correct, and inspire, • Results-driven, with a focus on performance metrics and continuous improvement, • Comfortable in a fast-paced, growing environment where change = opportunity, • A problem-solver who takes ownership and gets things done, • Passionate about building a winning culture and strong team dynamic, • Technically strong in both plumbing and residential boiler systems Skills & Requirements • 5+ years of residential plumbing experience required, • Strong experience with residential boiler systems, hydronic heating, water heaters, and plumbing diagnostics, • Previous lead, supervisor, or management experience required, • Proven ability to coach technicians and improve performance metrics, • Strong understanding of residential plumbing codes, safety standards, and best practices, • Experience with drain cleaning, water treatment systems, water filtration, and plumbing replacements preferred, • Ability to analyze departmental KPIs and implement performance improvement initiatives, • Valid driver's license with clean driving record Why Top Leaders Choose Varsity This is where high performers come to grow. • Competitive salary, • Generous Paid Time Off (vacation, sick days & holidays), • Health, Dental, and Vision Insurance, • 401(k) with company match, • Employee referral bonuses, • Company events, outings & team culture initiatives, • Clear path for career advancement and leadership growth, • The opportunity to make a real impact in a growing company Ready to Build Something Bigger? If you’re looking for a role where you can lead, grow, and make your mark, Varsity Home Services is the place. Join a company where your leadership matters, your team respects you, and your work drives real results. Apply today and help lead Long Island’s MVP team in plumbing, heating, and air conditioning.