Trabajos guest service agent en Harrison, New YorkCrear alertas

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job Description Days Inn Elmsford & Motel 6 is hiring for a hotel Guest Service Representative to serve as our guests’ first point of contact and manage all aspects of their accommodation. This will be a Full-Time position. Hotel GSR responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. The more flexible your availability is, the more hours we will have available. Responsibilities • Perform all check-in and check-out tasks, • Manage online and phone reservations, • Inform customers about payment methods and verify their credit card data, • Register guests collecting necessary information (like contact details and exact dates of their stay), • Welcome guests upon their arrival and assign rooms, • Provide information about our hotel, available rooms, rates and amenities, • Respond to clients’ complaints in a timely and professional manner, • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, • Upsell additional facilities and services, when appropriate, • Maintain updated records of bookings and payments Skills • Work experience as a Hotel Front Desk Agent, Receptionist or similar role, • Experience with hotel reservations software, like Hotel Key and SynXis, • Understanding of how travel planning websites operate, like Booking and TripAdvisor, • Customer service attitude, • Excellent communication and organizational skills, • Degree in hotel management is a plus

Job Description WHO WE ARE Since 1922, Westchester Country Club is an exclusive family-oriented private club located in Rye, New York. Westchester Country Club is among the top country clubs and proudly designated as a Platinum Club of America, ranking #29 out of the top 150 country clubs in the United States. With over 1,600 members, Westchester Country Club offers world-class facilities including the main club property and the beach club on the Long Island Sound. Club members enjoy two championship golf courses and a 9-hole executive course, comprehensive tennis and squash facilities, various dining options, an on-site fitness facility and indoor pool, and other specialized amenities. Westchester Country Club also has two large banquet rooms, conference facilities, member apartments, and guest accommodations. ABOUT THIS OPPORTUNITY We are hiring a seasonal Front Desk Attendant to join our Main Club Team. The Front Desk Attendant is responsible welcoming members, residents, and guests, accurately checking in and checking out members and guests from the overnight rooms; answering and directing all phones calls to correct department; providing concierge services as requested by members and guests; handling all reservation phone calls. This position will also be responsible for handling all guest/building concerns and report any problems to appropriate departments. The Front Desk Agent will report to the Assistant Resident and Guest Services Manager and work collaboratively with all team members. Exemplary “customer service” orientation and outstanding hospitality skills are required. WHAT YOU’LL DO The seasonal Front Desk Attendant will be responsible for completing all tasks and assignments as assigned by the Assistant Resident and Guest Services Manager, including but not limited to: • Answers the telephone; transfers calls to proper extensions; takes messages for members and staff., • Greets members and guests., • Provides schedule and other club information to members and guests., • Sorts and distributes in-coming mail., • Collects and posts outgoing mail including overnight mail services., • Performs general office work such as word processing, filing and operating copy machine., • Maintains supply inventories for reception area., • Work under pressure and handle difficult situations; prioritize and organize work., • Maintains the cleanliness and neatness of the front-desk and lobby areas. WHAT YOU'LL NEED • High School/GED Diploma preferred, • Previous experience as a bell person, front desk agent, receptionist or other service-oriented positions in hospitality setting., • Work under pressure and handle difficult situations; prioritize and organize work., • Deal with members and guests in a professional manner with patience, tact, and diplomacy., • Extensive knowledge of the local area (Rye and Harrison), including restaurants, theater, and entertainment., • Exemplary customer-service orientation and outstanding hospitality skills., • Able to work in a fast paced environment., • Engaging and dynamic interpersonal skills, • Professional demeanor and presentation, • Knowledge of and ability to perform required role in emergency situations. PAY RANGE $19.00 hourly compensation WHAT WE OFFER At WCC, we believe that our biggest strength lies in the exceptional people who work for our organization to deliver memorable experiences to our members and their families. We pride ourselves on being a great place to work and providing our team members a meaningful and rewarding career experience with us. ALL team members enjoy free lunch and dinner meals, free parking, a lifestyle discount program, and numerous recognition events and activities throughout the year.

Night Auditor/Guest Service Agent.

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accounts and conducting nightly audits. Previous night audit/accounting experience

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Front Office Supervisor/Accounts Payable or Receivable Clerk Front Office Manager • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management., • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment., • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program, • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking, lifting up to 25 pounds, bending and reaching. People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It

Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties.Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager.Perform bookkeeping activities, such as balanci

Job Title: Night Auditor/Guest Service Agent. Ensure the hotel is properly locked and secure during the night. Ability to stay awake during working hours overnight.

Previous night audit/accounting experience or equivalent training required. Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Perform bookkeeping activities, such as balancing accoun

Collaborates effectively with other service departments to effectively manage guest services. Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests' needs during their stay. Assists guests by having knowledge of hotel property, local attracti

Greet and welcome guests as soon as they arrive at the office.

Responsible for collecting payment for services rendered during a guest stay, and for meeting many other guests' needs during their stay. Collaborates effectively with other service departments to effectively manage guest services. Help guests' complete registration cards, and then assign rooms, acc

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