Les 138 meilleures offres d'emploi : en tant que Entertainment, , à Valley Stream, New York (août 2026)

Theater and Operations Manager

il y a 3 jours

Manhasset

ABOUT THE POSITION Assemble Cinemas will re-open a theater in Manhasset, New York this fall . The venue will present first-run and curated repertory programming, an elevated concession experience. The Theater & Operations Manager serves as the senior on-site leader responsible for the day-to-day operation of the theater and for delivering an exceptional guest experience across all screenings, private events, and community programming. Reporting directly to ownership, this position provides operational leadership across front-of-house operations, guest services, staffing, projection and presentation, pos system and other back end workflows, facility readiness, safety, and event execution. The role serves as the primary operational decision-maker during business hours and public events, ensuring that all programming is delivered seamlessly and to a high standard of hospitality. We are seeking an energetic, personable leader with a hands-on approach — someone willing to clean, run concessions, and work the floor as needed. No role on this team is above any task, and the manager leads by example. Prior theater and/or event venue management experience is a firm requirement for this position. Candidates without demonstrated management experience will not be considered. Reports to: Ownership Supervises: All Theater Staff Status: Full-Time, Exempt, On-Site PRIMARY RESPONSIBILITIES Operational Leadership • Oversee the day-to-day operation of the theater, ensuring a safe, welcoming, and well-maintained environment for guests, staff, and community partners, • Serve as the primary operational leader on site, responsible for resolving day-to-day issues and exercising sound judgment regarding matters requiring escalation to ownership, • Develop, implement, and continually improve operational procedures to enhance efficiency, communication, and the overall guest experience, • Monitor daily operations to ensure all screenings and events begin on schedule and operate smoothly Front-of-House Operations & Guest Experience • Direct all front-of-house operations, including guest services, concessions, box office and ticketing support, usher operations, and lobby management, • Establish and maintain exceptional customer service and presentation standards throughout the venue, • Respond to guest concerns and service issues, resolving situations professionally and implementing appropriate service recovery measures, • Oversee the concession program, including inventory management, vendor relationships, margin performance, and per-capita spending, and support the introduction of beer and wine service upon licensure Staff Leadership & Supervision • Recruit, hire, onboard, train, schedule, supervise, and develop a staff of approximately 10-14 employees, part time and full time, including shift leads, concessions staff, box office personnel, janitors and ushers., • Provide ongoing coaching, performance feedback, and employee development, • Foster a collaborative, accountable, and service-oriented workplace culture, • Conduct performance evaluations and manage employee relations matters and staffing recommendations Projection & Presentation • Supervise the theater's projectionist and operate the projection and sound systems directly when the projectionist is not on duty, • Serve as the first-line resource for projection, sound, and presentation issues, coordinating with the theater's audiovisual partner on matters requiring specialized service, • Support the execution of special formats and programming, including repertory titles, private screenings, and alternative content - Train shift leads in basic projection operation to ensure operational continuity, • Ensure projection and sound systems, including playlist creation, content and KDM ingestion, show scheduling, and routine quality assurance across all three auditoriums., • Serve as the first-line resource for projection, sound, and presentation issues, coordinating with the theater's audiovisual partner on matters requiring specialized service, • Train shift leads in basic projection operation to ensure operational continuity Community Engagement & Local Presence • Serve as the primary local representative of the theater, building and maintaining relationships with schools, civic organizations, local businesses, religious institutions, and community groups, • Ensure that local businesses, institutions, and community organizations are consistently informed of the theater's programming and engaged in its offerings, • Coordinate the operational execution of private rentals, special screenings, filmmaker conversations, school screenings, and community events, including staffing, setup, vendor support, concessions, and logistics from setup through breakdown, • Provide ownership with regular insight regarding community interests, programming opportunities, and local partnerships Facility Operations • Maintain the overall appearance, cleanliness, safety, and operational readiness of the facility, • Coordinate preventative maintenance, repairs, and vendor services, • Ensure compliance with ADA requirements, health and safety standards, fire and emergency procedures, alcohol regulations, and all applicable codes Financial & Administrative Responsibilities • Manage the theater's operating budget, including labor scheduling, cost controls, and operational expenses, • Oversee cash handling procedures and daily reconciliation, • Maintain operational records and provide daily reporting to ownership, • Work with accounting team to ensure all POS data, invoices, and bills are handled timely. Perform additional responsibilities as directed by ownership, as is customary for such a role at a first-class organization QUALIFICATIONS • A minimum of three (3) years of progressively responsible management experience in theater operations, hospitality, entertainment, or a related entertainment customer-focused environment; demonstrated management experience is a firm requirement, and applications that do not reflect it will not be reviewed, • Demonstrated experience leading teams, supervising employees, and managing daily operations, with direct profit-and-loss or budget responsibility, • Proficiency with point-of-sale systems, theater operations and ticketing software, Slack, Google Drive, and Microsoft Office, • Working knowledge of digital projection systems is strongly preferred; at minimum, candidates must demonstrate the technical aptitude to attain proficiency promptly, • Demonstrated ability to build and maintain productive relationships with community institutions, local businesses, and civic organizations, • Exceptional customer service, communication, and interpersonal skills, with sound judgment and professionalism under pressure, • Strong organizational, problem-solving, and decision-making abilities, with the capacity to manage multiple priorities in a fast-paced environment, • A genuine commitment to the theatrical exhibition experience and to hospitality-driven operations, • First aid and CPR certification is a plus SCHEDULE This position requires regular onsite daytime, evening, weekend, holiday, and special event availability based on the theater's programming schedule. During the opening season and major holiday periods, vacation requests are generally not approved except under exceptional circumstances and with advance approval. HOW TO APPLY Qualified candidates should submit a resume together with a brief statement describing their relevant operational leadership experience. Please note that demonstrated management experience is required for consideration. This job description is not intended to be an exhaustive list of all responsibilities, duties, or qualifications associated with the position. Assemble Cinemas reserves the right to modify or assign additional duties as business needs require. Assemble Cinemas is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Benefits: • Dental insurance, • Employee discount, • Health insurance, • Paid time off, • Vision insurance Education: • High school or equivalent (Preferred) Experience: • Movie Theater or Arts Venue Management: 3 years (Required) Ability to Commute:Manhasset, NY 11030 (Required) Work Location: In person

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