Dishwasher/Kitchen Steward Supervisor - Banquets
2 days ago
Austin
Accountable for day to day supervision of the Stewarding team to ensure cleaning all dishes, glassware, cooking utensils, pots, pans and other food and beverage related items for the Kitchen, Restaurants, Banquets, IRD and the Rooms areas. Oversees the team in operation of the dishwasher, as well as scrubbing pots and restock all supplies in assigned areas of the hotel. In addition, this position provides supervision of general cleaning duties including cleaning, mopping and scrubbing of Hot Boxes, Queen Mary's etc. and trash removal as well as cleaning the Kitchen area (floors, walls, ceilings). Incumbents in this position lead the Stewarding team in plating up food for large events, and ensuring the food is delivered timely to the appropriate meeting room with the allotted quantity, and the food is kept to the appropriate temperature upon delivery. Responsibilities include planning out the work that will need to be performed by the Stewards, coordinating with the Executive steward and engineering about our recycling program, ensuring that all Stewarding associates are trained on proper handling of chemicals, working with the purchasing department to order supplies, checking and coordinating with banquets captains, banquets manager, culinary team, and banquet steward or food runner about any banquet functions for the day, completing daily stand up or dress rehearsal, attending EO Meeting and communicating to banquets for China, glass and silver set ups in a daily basis if it is required for a full service Hotel, coordinating with the banquet chef or culinary team about plate up and all equipment needs for the kitchen, supervising the execution of cleaning the floors, work tables, equipment, walls, ceilings and any and all other areas within the responsibility of the Stewarding team, maintaining a clean and orderly work area in accordance with hotel standards, ensuring glass racks are securely fitted on top of one another, ensuring the completion of daily and weekly cleaning schedule, teaching, training and administering to the Stewarding team to scrape food from dirty dishes, pots and pans and wash by hand or in the dishwasher following all standards for maintenance of the machine and/or safety, following proper food handling/holding procedures to include the maintenance of the HAACP temperature thresholds of all food products, ensuring all temperature logs for all dish machines and 3 compartment sinks for AM/PM shift are fill up in a daily basis and report any problems to the Executive Steward and engineering as soon as possible, occasionally testing the 3 compartment sink with test strips to ensure our sanitizers are working properly and log it down into the Temperature log, ensuring the Stewarding team is following all safe work procedures, working in an efficient manner, keeping waste and breakage to a minimum, cleaning equipment using specified chemicals to ensure sanitary standards, polishing silver using machine as well as hand buffing, ensuring appropriate team members are trained on the proper use of buffing and other heavy equipment to scrub the floor during deep clean, ensuring Kitchen is steam cleaned according the sanitation standards, ensuring all food holding and transport equipment is maintained and functions properly, assisting with unloading product from supply trucks, transferring supplies and equipment between dock, storage and work areas using safe transporting procedures, maintaining sanitation and cleanliness of all areas of dish room rubber mats should be use at all time in the dish rooms without any exception and kitchen aisle are maintained cleaned and clear from any objects, ensuring trash is removed and all garbage moved to designated area during and prior to shift end, ensuring that broken glass/bottles are put in a separate bucket and emptied at the end of every shift, setting up and ensuring that water is changed at least every two hours or as needed in the dish machine, ensuring and coordinating with ECOLAB or chemical supplier about proper chemical use in all 3 compartment sinks, training all Stewards in how to maintain proper temperature in all pots and pans sinks, always operating equipment safely and according to policy, supervising the cleaning of floors, tile walls, ceilings, drains, hoods, filters, and baseboards, setting up and executing special cleaning assignments or other projects, ensuring completion of daily, weekly and quarterly cleaning schedules, notifying and following up with Engineering and manager of any maintenance issues in order to get equipment back up and running as quickly as possible, ensuring security and confidentiality of guest and hotel information and materials, practicing energy conservation, and teaching Stewarding team of items associated with increasing/decreasing energy within their work area, following time and attendance policies, assisting with plating operations, and running food to meeting areas as requested, wearing uniform, including nametag at all times in accordance with hotel's standards of appearance and brand standards, keeping Managers involved in the operation of the Stewarding department, and communicating properly and effectively with supervisor as well as guests, co-workers. And other departments, maintaining knowledge of hotel property, hotel staff, hotel services, hotel service hours of operation and hotel surroundings, adhering to all work rules, procedures and policies established by the company, leading with the 3rd party contract in business and operations needs with weekly walk thru, demonstrating the highest quality of service to both internal and external guests, following and enforcing proper key control procedures for the Stewarding team, performing other duties as assigned. Competencies include integrity, resourcefulness, stress management, team player, energy, passion, tenacity, conflict management, inspiring fellowship, judgement/decision making, adaptability, accountability. Skills include ability to communicate in clear, precise and effective manner, ability to prioritize and multi-task, ability to influence, ability to maintain cool, calm demeanor in a hectic and sometimes stressful environment, adaptable and flexible to responding to an ever changing environment, education/experience include 1- 2 years supervisory experience, high school degree / GED preferable, food handlers certification, stable work history. Working conditions include significant standing and walking is required in the movement of dishes, utensils, pots, pans, and food items within the department and throughout the hotel, items must be sorted, stacked and moved so manual dexterity and fine motor skills are required to grasp small and large items including plates, glasses, silverware, and lift trays with food and push carts are all a part of the daily activities in this role, this position often requires the ability to perform multiple tasks and transactions in a very fast paced environment, and react to changes within that environment; therefore memory and prioritizing skills are essential and used throughout the day, problem solving and interpersonal skills are required in this position to handle interactions between team members, and to assist in solving issues which arise through the shift, excellent vision is required in order to supervisor the execution of the quality of the cleaning in the kitchen.