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HealthMarkets Overview If you’re looking for an exciting opportunity where you can change people’s lives and achieve financial success as an independent insurance agent, you’ve come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people’s lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options – and we’re looking for independent insurance agents like you to help us continue that mission. So, whether you’re an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you’re an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you’ll be collaborating with one of the largest independent health insurance agencies in the US. You’ll have the opportunity to grow a flourishing business, all while making a difference in people’s lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We’ll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0523 Disclaimer: Licensed Insurance Agents with HealthMarkets Insurance Agency are self-employed acting as independent contractors and not as employees. HealthMarkets independent licensed insurance agents shall for all purposes be deemed to be independent contractors and shall have no authority to act or represent themselves as an employee or partner of HealthMarkets Insurance Agency. An Independent licensed insurance agent with HealthMarkets is a commission only opportunity. HealthMarkets Insurance Agency, Inc., is licensed as an insurance agency nationwide except in MA. Not all agents are licensed to sell all products. Service and product availability may vary by state. 51934-HM-0326

MassMutual’s AI Platform Engineering team is seeking an impact-driven Engineering professional to lead and grow the team that builds the infrastructure powering AI development across the company. You will own the people leadership, hiring, and day-to-day execution of the AI Platform team, partnering closely with technical leadership to translate roadmap priorities into delivery while building a high-performing, high-trust engineering culture. This is a unique opportunity to lead a team at the center of how MassMutual builds and operates the platform powering its AI initiatives. The team operates at the intersection of cloud infrastructure, AI/ML systems, and developer experience—delivering foundational capabilities that shape how the entire organization builds and deploys AI. As the engineering director, you will partner closely with the AI engineering, product, and cloud engineering teams across the enterprise, and you will invest in your team’s growth through a culture of peer learning, candid feedback, and shared technical standards. This team is defined by a shared commitment to engineering excellence, clear documentation, and the kind of people leadership that helps engineers do their best work. • Own the people leadership of the AI Platform development team—hiring, onboarding, performance management, and career development—for a team of AI platform engineers., • Drive execution against the AI platform roadmap—partner with key stakeholders to break strategic priorities into achievable sprints and milestones and hold the team accountable to delivery., • Stay technical enough to lead—participate in architecture discussions and design reviews for systems like agent runtime infrastructure, tool/plugin registries, memory and context management layers, and agent observability pipelines, even when you're not writing production code day to day., • Champion engineering excellence: set and uphold standards for code quality, reliability, on-call practices, and operational maturity across the platform., • Manage up and out: provide clear, honest reporting on team progress, risks, and resourcing needs, and communicate technical trade-offs to senior stakeholders., • Be the primary advocate for your team’s wellbeing and growth—removing blockers, building a high-trust culture, and raising the team’s technical craft through design reviews and documentation habits., • 3+ years of experience as a people manager of software, platform, or infrastructure engineers, plus 5+ years of overall software engineering experience., • Demonstrated track record of hiring, coaching, and retaining strong engineers, with experience leading teams through ambiguous, fast-moving priorities., • Working knowledge of cloud-native architecture: Kubernetes, managed cloud services, networking, and multi-tenancy patterns across AWS, GCP, or Azure, sufficient to engage credibly in technical discussions., • Proven ability to lead a team through complex, multi-month platform initiatives—driven from whiteboard to production, managing ambiguity and risk throughout., • Exposure to AI/ML infrastructure: model serving, inference pipelines, agentic solution or LLM integration patterns., • Experience setting and upholding engineering standards (code quality, on-call practices, operational excellence) across a team., • Strong communication skills: able to translate between technical depth and business priorities for different audiences, with clear written documentation habits., • Bachelors degree in a computer science, engineering or similar discipline., • Must be able to work in the US without sponsorship now or in the future., • Experience leading a team that built an internal developer platform (IDP) from scratch, with a product mindset that obsesses over internal developer experience., • Familiarity with AI safety, model evaluation, and governance frameworks., • Ability to lead with both people and technical credibility—influencing design decisions, driving alignment, and raising quality bar across the team., • Open-source contributions to platform or ML infrastructure tooling., • Comfort with ambiguity: energized by undefined problem spaces, with a habit of building clarity and shared context where there isn’t any., • Advanced educational degree preferred., • Regular meetings with the AI Platform Engineering team, • Focused one-on-one meetings with your manager, • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups, • Access to learning content on Degreed and other informational platforms, • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits #LI-MC1 MassMutual is an equal employment opportunity employer. We welcome all persons to apply. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. California residents: For detailed information about your rights under the California Consumer Privacy Act (CCPA), please visit our _ page.

Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Local Service Experts in one of our new TurboTax locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Local Service Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” About the Role: In this role, you will work on-site from a TurboTax location as part of a collaborative team of financial experts, serving in-person and virtual customers who use Intuit TurboTax products. Your primary focus will be full-service tax return preparation, providing expert tax advice, calculations, and software support, but your responsibility extends beyond that. You will be the connective tissue between your customers and a broader team of specialists covering business tax preparation, bookkeeping, payroll, financial planning, and advisory services. This is not a hand-off model. You will sit in the same customer meetings, absorb the same context, and build a shared understanding of each customer's complete financial picture, then work in lock-step with the right experts to deliver a seamless, end-to-end Intuit experience. Your ability to understand each customer's unique situation and connect with them on a personal level is critical. Taxes can be stressful, and your presence as a trusted, knowledgeable guide makes all the difference whether you're helping with a straightforward W-2 filing, navigating a major life event like marriage, a new child, or elder care, or tackling more complex scenarios involving business income, investments, or amendments. Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. This role is nonexempt and requires onsite presence at a TurboTax location in the United States. What You’ll Do: Provide Tax Expertise - Give hands-on tax advice and complete preparation services for TurboTax clients, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. Be a Proactive Community Ambassador - Embody a “community ambassador” and “business owner” mindset to actively build and grow a new local customer base for TurboTax. As a primary driver of local growth, you will own your market — identifying and pursuing prospects through targeted outreach, grass-roots marketing initiatives, referral networks, and community partnerships. Serve as the local face of TurboTax, converting new prospects into loyal, long-term clients. Organize and lead local events such as financial literacy workshops, community pop-ups, and networking gatherings with the support of TurboTax marketing tools and resources, to create consistent opportunities for customer engagement and brand awareness. Champion the Full Intuit Ecosystem - Act as a trusted guide for every client by developing a deep understanding of their complete financial picture and connecting them with the Intuit solutions best positioned to move them forward. As you build relationships through tax engagements and collaborative client meetings, identify opportunities to introduce clients to complementary services such as bookkeeping, payroll, financial planning, or Credit Karma that meaningfully address their needs. Your role is not simply to deliver a service, but to ensure every client leaves with a clearer path and the full weight of Intuit's resources behind them for year-round support. Build Relationships - Connect with people, demonstrate understanding and sensitivity to their financial concerns and build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship. Deliver a Best in Class Customer Experience - Create an exceptional customer experience, professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). - Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. Address client inquiries while helping them overcome tax-related challenges. What You Get: As a TurboTax - Local Service Expert, you’ll receive access to exceptional company benefits and resources, including: 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support Key Qualifications Who You Are: • EA (Enrolled Agent), CPA (Certified Public Accountant), or Practicing Attorney with strong tax preparation experience and extensive knowledge of tax laws preferred., • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes., • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.Familiarity with Circular 230, • Willing to upskill into additional service types or more complex work areas (e.g., bookkeeping, payroll, business tax advisory) with training provided by Intuit, • Must be comfortable working onsite at a TurboTax office location, primarily between the hours of 8:00 AM – 5:00 PM local time, Monday through Friday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand, such as tax season, • Must be willing and able to complete all required training and development as determined by the business including, but not limited to, compliance training, proficiency-based up-skilling, cross-training of other products or offerings, and professional development. Training requirements are subject to change based on business needs and the company reserves the right to introduce additional requirements at any time, • Must be willing to wear Intuit provided uniforms. Must be willing to use your name, picture for advertising on goggle., • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies, • Bilingual (English/Spanish) communication skills are a plus, • Experience in holistic tax advisory services beyond tax filing Attributes & Skills: • Passionate about empowering customers and helping them overcome the complexities of taxation., • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos)., • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio., • Exceptional customer service skills, high empathy, and a friendly, professional demeanor., • Excited to be showcased as a TurboTax - Local Service Expert in local and national marketing efforts., • Strong verbal and written communication skills., • Ability to work in a fast-paced environment independently while managing multiple priorities., • Proficient with technology, including tax preparation software and CRM/sales tools. Additional Requirements: • Must reside within the United States., • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is California (Bay Area): $27.00 - $41.00 Southern California: $27.00 - $41.00 Colorado: $26.00 - $39.00 Hawaii: $27.00 - $41.00 Illinois: $26.00 - $39.00 Maine: $23.50 - $35.00 Maryland: $26.00 - $39.00 Massachusetts: $29.50 - $34.47 Minnesota: $23.50 - $35.00 New Jersey: $27.00 - $41.00 New York: $27.00 - $41.00 Ohio: $23.50 - $35.00 Vermont: $26.00 - $39.00 Virginia: $26.00 - $39.00 Washington: $27.00 - $41.00 Washington, DC: $26.00 - $39.00 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at _). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.Click apply for complete details on the recruitment incentive details and eligibility.At their core, those who join the Secret Service are courageous, intelligent, strong

Job Description About the job Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Biostatistician Type: Contract Compensation: $120–$170/hour Location: US or Canada Commitment: 20–25 hours/week Role Responsibilities • Simulate raw patient-level data and transform it through SDTM and ADaM into TLF outputs. Ensure every figure reconciles back to its source., • Execute end-to-end analysis pipelines and component tasks. Design prompts, golden outputs, and rubrics to quantify the ability of an AI agent., • Convert an existing SAP into data transformations and outputs. Produce synthetic data that is realistic rather than contrived., • Work independently and asynchronously to meet deadlines. Improve AI model performance through rigorous data analysis., • Collaborate with subject matter experts to ensure consistency, relevance, and coverage across datasets. Qualifications Must-Have • 5+ years of experience required; 10-25 years preferred., • MS in biostatistics or statistics required., • Hands-on experience across the SDTM, ADaM, and TLF layers of pre-market (Phases 1-3) trials. Preferred • PhD in biostatistics or statistics., • Availability for 30+ hours/week. Compensation & Legal • Hourly contractor Application Process (Takes 20–30 mins to complete) • Upload resume, • AI interview based on your resume, • Submit form Resources & Support • For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome, • For any help or support, reach out to: support@mercor.com PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Job Description Who We Are: Oppenheimer & Co. Inc. (“Oppenheimer”) is a leading middle-market investment bank and full service broker-dealer, With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our range of services include Equity Capital Markets, Debt Capital Markets, Mergers and Acquisitions as well as Debt Advisory & Restructuring. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client – high growth, entrepreneurial, middle market companies. Since 2019, Oppenheimer’s ECM team has executed over 200 Active Book run or Lead Placement Agent transactions for its corporate clients. Position available for immediate hire. Job Description Our Equity Capital Markets team is actively looking for a Director / VP for our New York office. The candidate will be working closely with senior members of our active Industry Groups to originate and execute equity and equity-linked transactions. This role will primarily focus on the Technology, Consumer, FIG and Industrials sectors. Responsibilities: • Origination and execution of transactions including Initial Public Offerings, Follow-on Public Offerings, CMPOs, RDs, PIPEs, SPACs and Private Placements, • Expand and develop client relationships with key institutional investors including mutual funds, hedge funds and family offices, • Liaise with both internal and external parties (including corporate issuers, financial sponsors, legal counsel, among others) to expand corporate relationships and drive day-to-day deal process, • Develop an in-depth understanding of our sectors, • Lead pitch drafting as well as transaction marketing documents, • Analyze and present deal data for senior level management teams and corporate issuers, • Support new business and marketing initiatives as appropriate, • Demonstrate a commitment to the group’s success on new opportunities, mandates and overall growth, • Management, training and stewardship of analysts and associates Qualifications: • Must have 3-5 years of experience in ECM, primarily execution, • SPAC experience preferred, • Sales driven mentality with a strong capital markets acumen, • Strong verbal and written communication skills, • Elevated attention to detail and consistency in work product, • Strong work ethic and team player, • Dealogic, Ipreo, CapIQ, PlacementTracker, Bloomberg, MS Office suite knowledge strongly preferred, • SIE, Series 63, 79 FINRA registrations required at time of hiring or shortly thereafter Compensation: For job postings in New York City, Oppenheimer is required by law to include a reasonable estimate of the salary range for this role. This salary range is specific to New York and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $190,000.00 - $220,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus.

Job Description THE ORGANIZATION The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Since 1996, we’ve worked alongside communities, courts, and those most directly affected by the justice system to build stronger, healthier, and more equitable neighborhoods. With a team of over 900 staff and an annual budget of $130 million, the Center carries out its mission through three core strategies: • Operating Programs that pilot new ideas and address local challenges;, • Conducting original research to evaluate what works—and what doesn’t; and, • Providing expert assistance and policy guidance to reformers across the country and beyond. Backed by decades of on-the-ground experience and nationally recognized expertise, we bring innovative, practical, and lasting solutions to justice systems nationwide. Learn more about our work at www.innovatingjustice.org. THE OPPORTUNITY The Center seeks a mission-driven Vice President, Technology to lead a comprehensive assessment and redesign of the organization’s technology, data, and information systems. This leader will be responsible for shaping a forward-looking vision and roadmap for technology transformation while ensuring strong day-to-day operations. The Vice President, Technology will serve as both strategist and operator—conducting a top-to-bottom evaluation of the current technology function, guiding immediate projects and staff, and setting the foundation for a permanent technology, information, and data leadership model. This role is ideal for a proven CIO or senior executive who combines operational oversight with the mindset of a business leader, change agent, talent scout, culture builder, and tech translator. Thinking like a business leader, this candidate will link technology decisions directly to mission and organizational growth. As a change agent, they will drive transformation through shared goals accountability. As a talent scout, this leader will identify skill gaps in our existing team and organizational structure and develop existing team members and creating a road map for new hires. This person will be a culture revolutionary, creating an environment that values and empowers technology professionals to be leaders throughout the organization. As a tech translator, the candidate will make the business implications of technology clear to non-technical leaders. Responsibilities include but are not limited to: Assessment and Vision: • Lead a full organizational assessment of systems, infrastructure, staffing, vendor ecosystem, and service delivery., • Engage with leaders across departments to understand business needs, challenges, and pain points., • Identify technology gaps, redundancies, risks, and opportunities for innovation., • Define and articulate a multi-year roadmap for technology and data transformation aligned with organizational mission and growth., • Work with Data Analytics and Applied Research team to assess opportunities for developing deeper operations collaboration.Governance, Policy, and Security:, • Collaborate to establish or strengthen governance frameworks for service delivery, vendor management, budgeting, and compliance., • Review and update core policies, including cybersecurity, AI, acceptable use, and disaster recovery/business continuity., • Introduce performance metrics and reporting mechanisms to measure IT and data impact., • Develop systems that support the work of the Center’s programs, practices, and expert assistance teams., • Establish and enforce secure development lifecycle standards for all in-house and vendor-developed software., • Ensure that the Center and Technology department operate in accordance with the Center’s policies, current legal and regulatory guidance, and the Center’s values of integrity, impact, equity, and collaboration.Vendor and Service Strategy:, • Evaluate the viability of managed service provider (MSP) models for infrastructure and support services., • Oversee vendor management, procurement, and contracting processes, ensuring cost-effectiveness and accountability., • Provide recommendations on insourcing vs. outsourcing for infrastructure, support, and product development.Technology Team Leadership and Operational Oversight:, • Support leaders to provide reliable day-to-day IT operations., • Support ongoing organizational initiatives, including planning for a next-generation case, • management system., • Lead Technology department’s teams in biannual performance review process and other, • performance management efforts to ensure that team members are meeting professional goals and maintaining a standard of organizational excellent., • Build and maintain a trusted space for team members to engage in an open dialogue regarding their daily responsibilities, challenges, and reflections on organizational culture., • Establish Key Program Indicators and metrics Technology department to measure success and address challenges., • Monitor Technology department progress against the organization’s annual and strategic plans., • Transform strategic goals into actionable strategies, leading key initiatives that secure the organization's sustainability and extend its reach and effectiveness., • Recommend new structures, roles, and reporting lines for technology and data functions., • Define critical capabilities such as project management, data governance, architecture, and product ownership., • Develop strategies for recruiting, retaining, and growing top talent, including upskilling current staff, and creating opportunities for collaboration across teams., • Build a team grounded in equity and reflective of the diversity of the Center community.Organizational Leadership:, • Facilitate the professional development of Senior Leaders in the Technology department by identifying areas for growth and skill-development., • Together with the Managing Director, CEO and Executive Team, identify and cultivate emerging leaders from across the Center., • Collaborate with the People Department to create a culture of excellence in leadership by identifying areas for growth and ensuring successful implementation of training and additional resources., • Ensure organizational investment in the professional development of the Technology departments team members by cultivating a culture of feedback, recognition, and opportunities for growth., • Ensure DEI principles are embedded in the organization’s culture and programming.Qualifications:, • 10+ years in IT executive leadership (CIO, CTO, or equivalent), ideally with nonprofit or public sector experience., • Demonstrated success leading both daily IT operations and long-term transformation., • Track record of innovation and modernization in complex organizations., • Expertise in infrastructure, systems architecture, security, and vendor management., • Experience designing and implementing data governance frameworks that balance mission use with privacy and ethical AI/use-of-data obligations., • Strong communication, change management, and stakeholder engagement skills., • Proven ability to build security champions across non-technical departments.Required Competencies:, • Strategic Mindset: Strategic product-minded technology leader who connects systems design to mission outcomes. • Cultivates Innovation: Creating new and better ways for the organization to use technology to reach its mission., • Organizational Savvy: Comfort navigating relational, consensus-driven organizational cultures able to lead through influence and empathy., • Communicates Effectively: Skilled in change management, communication, and relationship building across technical and non-technical audiences., • Optimizes Work Processes: Strong project management and operational execution skills, able to balance vision with follow through for their teams., • Builds Effective Teams: Proven success leading teams and developing staff. Position Type: Full time. Hybrid role with 2-3 days on site required. Position Location: Midtown Manhattan with regular travel to various center sites. Compensation: The compensation range for this position is $215,000 - $230,000 and is commensurate with experience. Benefits: The Center for Justice Innovation offers an excellent benefits package including comprehensive healthcare with a national network, free basic dental coverage, vision insurance, short-term and long-term disability, life insurance, and flexible spending accounts including commuter FSA. We prioritize mental health care for our staff and offer services like Talkspace and Ginger through our healthcare plans. We offer a 403(b) retirement plan with a two-to-one employer contribution up to 5%. How to Apply: Please apply to this position by clicking here, applications submitted through this link will be reviewed and considered. The Center for Justice Innovation is an equal opportunity employer committed to fostering an inclusive and diverse workplace. We do not discriminate based on race, color, religion, gender identity, gender expression, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. We strongly encourage and welcome applications from women, people of color, members of the LGBTQ+ community, and individuals with prior contact with the criminal justice system. Our goal is to create a supportive and respectful environment where everyone, regardless of background or identity, feels valued and included. At this time, the Center is unable to sponsor or take over sponsorship of an employment visa. All applicants must be legally authorized to work in the United States at the time of application and throughout the duration of employment. Candidates are expected to provide accurate and truthful information throughout the hiring process. Any misrepresentation, falsification, or omission of material facts may result in disqualification from consideration, withdrawal of an offer, or termination of employment, regardless of when discovered. In compliance with federal law, all hires must verify their identity and eligibility to work in the United States and complete the required employment verification form upon hire. Please refer to the job posting for relevant contact information. If contact details are not provided, we kindly ask that you refrain from inquiries via phone or email, as only shortlisted candidates will be contacted. Powered by JazzHR n4u1yKEuSk

Job Description Summary: The Senior Director, Culture & Employee Wellbeing is the organization's strategic leader responsible for shaping an exceptional employee experience through organizational culture, engagement, wellbeing, recognition, onboarding, and employee connection. Reporting to the Chief People Experience Officer (CPXO), this role develops and leads enterprise-wide strategies that strengthen organizational culture, reinforce core values, foster belonging, and enhance employee wellbeing across the employee lifecycle. This leader designs meaningful experiences—not simply programs—that bring the organization's culture to life. Through trauma-informed, inclusive, and restorative practices, they champion employee voice, build trust, and strengthen connection across the organization. The Senior Director maintains a visible presence throughout the organization, building authentic relationships with employees and ensuring culture initiatives remain responsive to the needs and experiences of the workforce. Essential Responsibilities Organizational Culture Strategy Develop and implement a comprehensive culture strategy aligned with the organization's mission, vision, values, and strategic priorities. Responsibilities include: • Lead the organization's culture strategy and annual culture roadmap., • Design initiatives that strengthen employee engagement, trust, belonging, and organizational connection., • Reinforce organizational values through everyday practices and employee experiences., • Monitor culture trends and recommend continuous improvements., • Partner with executive leadership to cultivate a high-performing, values-driven workplace., • Serve as a trusted advisor on organizational culture and employee experience. Employee Wellbeing Strategy Develop and lead a comprehensive employee wellbeing strategy grounded in trauma-informed, restorative, and resilience-centered practices. Responsibilities include: • Develop a multi-year wellbeing strategy supporting emotional, psychological, physical, financial, and social wellbeing., • Partner with Benefits, Learning & Development, and external vendors to expand wellbeing resources., • Develop manager tools and resources that promote healthy workplace practices., • Evaluate wellbeing trends and recommend organizational interventions., • Promote sustainable work practices that support employee resilience. Employee Engagement & Listening Strategy Lead the organization's employee listening strategy in partnership with the Research & Evaluation team and the Senior Director, PX Operations & Project Management. Responsibilities include: • Oversee employee engagement surveys, pulse surveys, stay interviews, stay surveys, and exit surveys., • Analyze qualitative and quantitative employee feedback to identify trends and opportunities., • Translate employee insights into organizational action plans and "You Said, We Did" communications., • Monitor organizational health metrics and present findings and recommendations to executive leadership. Employee Experience, Events & Recognition Lead enterprise-wide employee experiences that strengthen culture, engagement, and organizational connection. Responsibilities include: • Oversee All Staff Day, Alternate All Staff Day, and other signature employee experiences., • Develop an annual employee experience calendar aligned with organizational priorities., • Design recognition programs, including Employee Achievement Awards, service anniversaries, milestone celebrations, and peer recognition initiatives., • Coordinate employee appreciation events, cultural celebrations, and mission-focused experiences., • Ensure all engagement and recognition initiatives are equitable, inclusive, meaningful, and evaluated for effectiveness. Compass Onboarding Program Design, implement, and continuously improve the organization's cohort-based onboarding experience. Responsibilities include: • Lead the Compass extended onboarding program., • Build onboarding cohorts that foster connection across roles, departments, and locations., • Develop curriculum focused on culture, mission, values, and organizational knowledge., • Create opportunities for peer networking and mentorship., • Measure onboarding effectiveness and continuously improve the onboarding experience., • Partner with Learning & Development, department leaders, and IS&T to support onboarding and cohort communications. Organizational Presence & Culture Building Maintain a strong organizational presence while strengthening culture across all locations. Responsibilities include: • Regularly visit programs, offices, and worksites to build authentic relationships with employees., • Facilitate listening sessions, focus groups, executive listening tours, and informal conversations., • Identify emerging cultural trends and organizational concerns through direct employee engagement., • Serve as a visible ambassador for the People Experience function., • Develop and maintain an organizational Culture & Engagement Map to identify, evaluate, and scale effective culture-building practices across departments., • Increase leadership visibility and accessibility throughout the organization. Employee Lifecycle Experience Partner across the People Experience team to enhance every stage of the employee journey. Responsibilities include: • Support orientation, onboarding, engagement, development, recognition, wellbeing, and offboarding initiatives., • Develop employee journey maps and identify opportunities to improve key employee touchpoints., • Ensure a consistent employee experience across locations and departments., • Recommend improvements informed by employee feedback and organizational data. Leadership Responsibilities Develop departmental goals, strategic priorities, and annual operating plans. Manage budgets supporting engagement, wellbeing, onboarding, recognition, and employee experience initiatives. • Build relationships with external partners, vendors, and professional organizations., • Lead cross-functional committees and culture initiatives., • Establish and support a network of Culture Champions across the organization., • Partner with Internal Communications, Programs, and Development to produce employee communications, storytelling, recognition campaigns, and culture-focused content., • Develop manager resources that strengthen engagement, psychological safety, and team connection., • Benchmark employee experience and wellbeing practices against leading organizations and emerging workplace trends., • Represent the organization externally through conferences, professional associations, and thought leadership related to culture, employee experience, and wellbeing. Education • Bachelor's degree in Human Resources, Organizational Development, Psychology, Social Work, Communications, Public Administration, Business Administration, or a related field required. Experience • Eight to ten years of progressive leadership experience in employee experience, organizational culture, employee engagement, organizational development, wellbeing, or related People Experience functions., • Demonstrated success leading enterprise-wide culture and employee engagement strategies., • Experience designing and leading large-scale employee events, recognition programs, and organizational initiatives., • Strong experience analyzing employee feedback and translating insights into measurable organizational improvements., • Experience partnering with executive leadership and leading cross-functional initiatives., • Experience working within trauma-informed, human services, nonprofit, healthcare, education, or similarly mission-driven organizations strongly preferred. This position is operating on a hybrid schedule with the flexibility to work remotely 3 days per week, subject to change. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring Range: $110,000 to $115,000 Full-time Hours: 35 Hours per week Full-time Benefits: Paid time-off, Medical, Dental, Vision, and Life Insurance, 403(b) Retirement Plan, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces

Job Description Maven Clinic is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Through Maven Enterprise, the company partners with more than 2,300 employers and health plans to provide end-to-end women's and family health programs spanning fertility and family building, maternity and newborn care, parenting and pediatrics, and menopause and midlife — improving clinical outcomes, reducing healthcare costs, and expanding equitable access to high-quality care at scale. Through its consumer platform, Maven provides direct access to virtual care across 30+ specialties, as well as dedicated hormone and GLP-1 care programs purpose-built for women. Founded in 2014 by CEO Kate Ryder, Maven Clinic has raised more than $425 million from leading healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. Recognized for innovation and industry leadership, Maven has been named to the TIME100 Most Influential Companies, CNBC Disruptor 50, Fast Company's Most Innovative Companies, and FORTUNE Best Places to Work. Learn more at mavenclinic.com An award-winning culture working towards an important mission – Maven Clinic is a recipient of over 30 workplace and innovation awards, including: • TIME 100 Most Influential Companies (2023, 2026), • Fortune Change the World (2024), • CNBC Disruptor 50 List (2022, 2023, 2024), • Fortune Best Workplaces for Millennials (2024), • Fortune Best Workplaces in Health Care (2024), • Fast Company Most Innovative Companies (2020, 2023), • Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) About The Role: Maven is building the leading platform in women's and family health. Design is central to how we earn member trust, differentiate in market, and deliver on our clinical mission at scale. We are looking for a VP of Design to lead product design, brand design, and user research — and to help position Maven as a design leader in healthcare. This is an AI-native role. We expect the person in this seat to use AI to move faster, think bigger, and raise the bar on what a small, high-performing team can produce. That means modernizing how the design org works — from research to production to cross-functional collaboration — and helping the rest of the company understand what's possible when design operates at its best. This role reports to the Chief Product Officer and sits at the intersection of business strategy, product craft, and brand. You'll lead a team of roughly 15 designers, translate company goals into design priorities, and bring a point of view that influences decisions at the executive level. We're looking for a leader who is close to the work, relentless about quality, and genuinely energized by the challenge of moving fast without losing craft. What You'll Do: • Translate company goals into clear design priorities — and make sure the team is working on the things that move the needle, • Drive conversion, member engagement, and clinical outcomes through design, not just aesthetics, • Be a credible voice in executive forums: able to articulate why a design decision matters in terms of growth, retention, or clinical quality, • Navigate the complexity of serving two distinct audiences — members seeking care and employer/health plan clients configuring programs — without compromising either Set the vision and position Maven as a design leader • Define a cohesive design vision across consumer and enterprise products, brand, and research, • Build and champion a design system that creates consistency at speed, • Establish the standards and culture that make great work repeatable, not accidental, • Bring a genuine point of view on what world-class healthcare design looks like — and help Maven earn that reputation publicly Lead product design across Maven's core programs • Partner with product and engineering to deliver exceptional experiences across maternity, fertility & family building, parenting & pediatrics, and menopause, • Lead the design of AI-native product experiences — conversational interfaces, agent-driven workflows, adaptive onboarding — with clarity about what AI enables and where human judgment matters most Own brand design end to end • Lead Maven's visual identity and brand expression across enterprise marketing, consumer product, and clinical communications, • Partner with go-to-market, clinical, and executive teams to maintain a brand that is distinctive, trustworthy, and mission-aligned, • Oversee agency partnerships and brand production pipelines Modernize how the team works • Build an AI-native design practice: use AI tools to accelerate research synthesis, prototyping, production, and quality review — and establish workflows that become a model for the rest of the org, • Create the conditions to ship faster without sacrificing craft: clear prioritization, strong feedback loops, shared standards, and a culture that celebrates both speed and quality, • Embed user research as a core input to every decision, not a separate track that runs behind the work Build and develop the team • Lead, grow, and retain a team of product designers and brand designers, • Create real career paths and give designers the context they need to do their best work, • Champion accessibility and equity in design practice What You'll Bring: • 10+ years of design experience, including 4+ years leading multidisciplinary design teams in a product-led company, • A strong portfolio that demonstrates craft across both product design and brand — you have taste, and you can articulate why it matters, • Proven ability to connect design priorities to business goals — you think in outcomes, not outputs, • AI-native working style: you use AI tools daily, you've built workflows around them, and you have strong opinions about how they change what a design team can do, • Experience shipping AI-driven or conversational product experiences, or clear conviction about how to approach them, • Proven experience building and scaling design systems in complex product environments, • Experience running user research as a core function, not an afterthought, • A track record of partnering effectively with Product, Engineering, and Marketing at the executive level, • Strong communication and storytelling skills — you can present to a CEO and give a designer line-by-line feedback on the same day, • High standards and low ego: confident in your point of view, collaborative in how you get there, • Experience in healthcare, benefits, or complex B2B/B2C hybrid businesses is a strong plus, • Experience building brands in mission-driven or regulated industries is a plus The base salary range for this role is $250,000 – $350,000 per year. You will also be entitled to receive equity and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. Maven embraces a flexible hybrid work model. Our teams primarily operate from the New York Metropolitan area, NY, and remotely via San Francisco/Bay Area, CA, Seattle, WA. For those in our New York City office, we encourage in-person collaboration by requiring team members to work onsite three days a week (Tuesday, Wednesday, Thursday). For those based in Boston, DC, Chicago, Seattle, and San Francisco, we encourage in-person collaboration by requiring team members to attend monthly Work Together Days within these cities. This policy aims to balance remote work flexibility with the benefits of face-to-face interaction. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: • Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics., • Whole-self care through wellness partnerships, • Hybrid work, in office meals, and work together days, • 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+), • Annual professional development stipend and access to a personal career coach through Maven for Mavens, • 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g jsmith@mavenclinic.com). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: security@mavenclinic.com. For general and additional inquiries, please contact us at careers@mavenclinic.com.

Job DescriptionCompany Description Sosemo is an award-winning strategic search and media agency built for where discovery is headed next. We help brands win visibility across traditional search engines, AI-powered answer environments, Generative Engine Optimization (GEO), Answer Engine Optimization (AEO), and emerging AI-driven discovery experiences. Our operating model is human-led and AI agent-enabled, combining strategic expertise with governed automation and workflow innovation. Job Description We are seeking an innovative and growth-minded VP/Director, Search & AI Visibility to lead and evolve Sosemo's SEO capability. This executive leadership role is responsible for client success, team leadership, capability growth, service innovation, profitability, and AI-enabled operational transformation. The VP/Director, Search & AI Visibility will serve as both the strategic owner of the SEO organization and the executive sponsor for AI-powered search innovation. Responsibilities • Lead and grow Sosemo's SEO, GEO, AEO, and AI Search capability., • Define service offerings, delivery frameworks, methodologies, and quality standards., • Drive continuous improvement across services, processes, and technologies., • Serve as an executive strategic advisor for key client relationships., • Lead major account planning and growth initiatives., • Support audits, proposals, pitches, and business development efforts., • Drive client retention and satisfaction., • Assist in revenue forecasting and capability growth planning., • Define and execute the roadmap for AI-enabled SEO operations., • Oversee AI-powered workflow development, • Establish governance standards for AI agents, automation, prompt libraries, workflows, approvals documentation, and quality control., • Transform agency IP, methodologies, SOPs, templates, and training materials into scalable operational systems., • Develop KPIs to measure efficiency, adoption, quality improvement, and business impact., • Evaluate emerging AI platforms, connectors, automation technologies, and workflow tools., • Represent Sosemo as a thought leader at conferences and client presentations, • Develop POVs around SEO, GEO, AI Search, AEO, and the future of discovery., • Lead, mentor, and develop SEO team members., • Build training programs around search innovation, AI adoption, and workflow excellence., • Create a culture of innovation, accountability, and high performance. Qualifications, • Bachelor's degree in Marketing, Computer Science, Communications or related field., • 8+ years of SEO leadership experience., • Proven experience leading agency or enterprise SEO programs., • Deep understanding of technical SEO, GEO, AEO, analytics, and content strategy., • Experience managing teams, budgets, and client portfolios., • Strong business development and client relationship skills., • Experience leading digital transformation initiatives., • Experience implementing AI platforms, workflow automation solutions, or operational modernization programs., • Familiarity with Copilot Studio and Marketing automation platforms, • Strong understanding of AI governance, responsible AI principles, and quality assurance frameworks., • Healthcare and pharmaceutical marketing experience is a plus. Additional Information What We Offer: Along with a competitive salary (salary range: $140,000 - $175,000) and benefits, you’ll work with a team that values ownership, innovation, and practical AI adoption that improves real outcomes. • Competitive compensation package, • Annual bonus opportunity, • Health insurance, • Life insurance, • 401(k) with match, • Paid vacation and sick time, • Hybrid work environment, • Significant leadership and growth opportunities Additional Information: Candidates must be legally authorized to work in the U.S.; visa sponsorship is not available. Our office is located at 26 Broadway, NYC, with access to common areas, a podcast studio, and stocked snacks and coffee. AI Enablement Statement Sosemo is building a human-led, AI agent-enabled operating model. Employees in this role will be expected to actively leverage, improve, and help evolve AI-enabled workflows that support SEO, GEO, analytics, reporting, content optimization, research, and operational efficiency. AI is used to enhance productivity and scale, but human expertise, judgment, accountability, and client stewardship remain central to every deliverable.

Job Description About Us Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At the Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore. The Flavor Profile A Show Ambassador thrives in high-energy, interactive environments and enjoys performing, engaging with diverse audiences, and creating magical guest experiences. You’ll create a one-of-a-kind guest experience through dynamic performances, meaningful interactions, and playful engagement, while also supporting retail sales, bar & buffet operations, special events and VIP experiences, all in alignment with our culture and values. You bring some customer service experience or transferable skills from roles in hospitality, retail, entertainment, or other experiential industries. You are willing to learn and grow in a unique industry with a creative and performative team. Your Day-to-Day: • Guest Engagement & Performance: Utilize scripted guides and spontaneous performances to bring exhibits to life and create memorable experiences., • Sales Across Key Business Areas: Utilize training and skills to support sales across MOIC’s retail shop, bar and/or buffet, as well as ticketing., • Ice Cream & Treat Delivery (Cross-Trained): Support the Service Team in delivering ice cream and other treats to guests in a quick and efficient manner., • Hospitality & Service: Provide real-time, positive guest support to ensure a positive and enjoyable experience throughout the experience and retail shop., • Event & VIP Setup: Assist with performances and experiences for special events and VIP guests, ensuring high standards of engagement and service., • Collaboration: Partner closely with both Service and Show Teams to create a memorable and cohesive guest experience., • Setup, Clean-Up & Maintenance: Maintain cleanliness and organization throughout the museum to create a welcoming atmosphere for guests., • Perform Other Duties: Take on additional tasks as assigned by your manager. Special Ingredients for Success In this role, you bring the magic to life and make every guest feel like the show was made just for them. These are the special ingredients for what great looks like as a Show Ambassador. • Brings the Energy You show up ready and your enthusiasm is contagious. Guests and teammates feel it the moment you walk in., • Connects with Anyone You make people feel comfortable and welcome. You listen, read the room, and make every interaction feel natural., • Makes Moments Memorable You look for small ways to surprise and delight. The little things you do are what guests remember most., • Jumps In Where Needed You move between performances, retail, events, and operations without skipping a beat. You do what the team needs, no questions asked., • Always Getting Better You are coachable, curious, and excited to grow. Every shift is a chance to learn something new., • Cares About the Big Picture You know that every interaction matters. You take pride in the role you play in creating something guests won't forget. Pay: $18.00 per hour Requirements Must Haves • 18 years or older, • Open availability, including weekends, • English proficiency is required for effective communication in the role, • Standing and walking on your feet for long periods of time, up to 8 hours, • Team work and ability to effectively function in a high energy environment, • Bend/lift heavy objects of up to 40 pounds . Nice to Haves • Experience in performance, acting, or entertainment, ideally in a guest-facing or interactive environment., • Entry level sales, inventory or retail experience, • Entry level F&B (Food and Beverage) experience Benefits The Good Stuff • Competitive pay and performance bonus, • Employee Assistance Program (EAP), • 401(1k), • Employee of the month program, • Ability to grow within the company, • Break room snacks and unlimited ice cream, • Team outings, • Annual performance review and bonus opportunity, • Annual team celebration, Pinkball (“pink-tie” themed and you can bring a date!), • Free entry for self at any MOIC location, • 4 free museum tickets per quarter (16 per year) for friends and family + discounts on additional tickets, • 50% off retail products, • Flex Day: A sweet bonus day off to pause, play, or rest - whatever fills your cone Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable federal, state, or local law.

Job DescriptionAbout Clarion The hardest part of healthcare shouldn’t be getting an appointment. Today, medical staff drown in backlogs of calls, faxes, and scheduling requests. Patients struggle to get the right care at the right time, staff members burn out, and clinics lose billions in revenue. This isn’t a failure of care - it’s a failure of capacity. Clarion exists to solve this problem at scale. Our AI agents handle the patient journey from end-to-end; from scheduling and rescheduling appointments, to managing referrals and prescription refills. Our AI performs complex workflows with a human-like touch that patients love. We’ve raised $10M from Accel, Y Combinator, and Sequoia (Scout), along with founders from Ophelia, Medallion, and Counsel Health. We’re an in-person team based in New York City, moving quickly to ensure every patient gets the care they need. Why Join Us? Solving a real-world challenge: We’re addressing a critical problem that affects millions of patients and providers daily. Our AI agents outperform human schedulers and restore the time needed to focus on patients. Early-stage with strong market validation: We’ve seen 10x revenue growth in the last year alone. We handle millions of interactions for customers ranging from virtual care clinics to a $5B health insurance company. Founding team: Our co-founders bring a deep understanding of the healthcare landscape. Our CEO is a Stanford/Harvard-trained physician and clinical ops leader (Two Chairs, Ophelia), and our CTO is an ex-Amazon Alexa engineer who led AI/ML teams at Salesforce. Outsized early impact: You'll be joining at an early stage where your contributions shape our company's trajectory, processes, and culture, with significant influence on how we grow. In-person collaboration advantage: We've built in-person since day one and maintain this as a strategic advantage. We move faster, build stronger bonds, and create a cohesive culture. What You'll Be Working On Serving as the CEO's right hand to drive priority initiatives, track progress against goals, and identify operational bottlenecks Managing our AI agent deployment pipeline from initial customer onboarding through ongoing optimization Building and documenting scalable processes for customer implementation, quality assurance, and ongoing support Creating dashboards to track key metrics across customer success, AI agent performance, and business operations Managing vendor relationships and evaluating new tools to support our growing operations Requirements 2-4 years of experience in consulting, investment banking, business operations, or high-growth startups Clear communicator who builds trust easily with healthcare customers and team members Experience managing projects from start to finish and coordinating across different areas Good with numbers and able to spot trends that help guide business decisions Excited to work in-person at our NYC office You are a good fit if You're highly organized and can balance multiple strategic initiatives while maintaining a clear view of company priorities You're proactive about identifying both risks and growth opportunities across the business You're comfortable working in a fast-paced environment and can adapt your approach as company needs evolve You're naturally curious about healthcare workflows and passionate about improving them with technology You take ownership of outcomes and measure your success by company and customer metrics What we offer Direct mentorship: Work closely with our founding team and experienced leaders who will invest in your professional development Meaningful equity: Early employee stock options with significant ownership potential Comprehensive benefits: 100% covered healthcare, flexible time off, commuter benefits, weekly team lunches Team culture: Quarterly retreats and monthly team events that build genuine connections in our close-knit NYC team Impact at scale: Work that builds the infrastructure to help millions of patients access care Interview Process At each stage, we decide within 24hrs and update you shortly after: First Chat (15min) [Virtual]: A casual conversation about the role and your experience to see if there's a good initial fit. Experience Deep Dive (45min) [Virtual]: We'll explore your operational experience, how you've managed complex projects, and your approach to building scalable processes. Team Day (Half-day) [In-Person]: Visit our New York office to meet with co-founders, team members, and potential collaborators. You'll work through operational scenarios, discuss strategy, and get a sense of our company culture and working environment. If you're ready to transform how millions of patients connect with their healthcare providers, we'd love to hear from you. Compensation Range: $100K - $150K

Job Description Brown Harris Stevens Residential Sales, LLC is the quintessential luxury residential real estate firm, with a history of leadership and a culture of professionalism and discretion dating back to 1873. At every level of Brown Harris Stevens, you will find highly experienced, knowledgeable experts, single-mindedly devoted to your interests and your satisfaction. With offices in New York City, New Jersey, The Hamptons, Palm Beach, and Miami our brokers are exceptional - leading the field with the quality of their work ethic, their outstanding success rate and the sheer quantity of their transactions. JOB DUTIES: • Enter listings/update listings & open houses, • Assist Director with administrative and operational needs of the office, • Create a collaborative environment as a liaison between Agents and Departments within the organization, including marketing & listings, etc, • Accurately type and copy board packages as instructed by agents, • Provide administrative support to agents, which includes generating letters, copying, faxing, assisting with mailings, etc., • Assist agents with uploading photos for their listings and responding to general client inquiries, • Order/track business cards and name plates for all agents, • Process mail, and other packages delivered, • Ensure consistency and standards are met on all work products, • Format and produce production-ready marketing pitching materials for client and prospect presentations, and assist with presentations maintaining overall presentation quality, accuracy, and integrity, • Provide back-up administrative support as needed, • Assist with special projects as needed, • Setup webinars, • Assist with Mailers, processing, creating, folding, & stuffing – as well as printing & labeling, • Oversee & assist with the in-house camera, • Run client approved credit reports, • Update & track window displays, • Cover reception area when needed (and all of reception duties), • Provides assistance with marketing, • Manages office social media accounts Requirements • Professional and courteous demeanor with exceptional communication, customer service and interpersonal skills required, • Must possess a high degree of proficiency with MS Office products including Word, Excel, Power Point, PDF Converter, and Outlook, • Ability to learn and demonstrate excellent working knowledge of Real Plus/Listings Systems, • Must be able to maintain the highest level of confidentiality. Ability to handle sensitive material concerning the organization., • Strong organizational/time management skills required. Ability to handle multiple tasks simultaneously and meet designated deadlines, • Associates or Bachelor’s degree preferred, • 2 years or more of real estate or related industry experience highly desirable, • 2-3 years of administrative support experience required, preferably in Real Estate or Sales environment Benefits Brown Harris Stevens Residential Sales, LLC and all of it's affiliates are an Equal Opportunity Employer. This is a Full-time position and eligible to participate in all of the Company's benefit after meeting it's eligibility period. Brown Harris Stevens Residential Sales, LLC and all of it's affiliates are an Equal Opportunity Employer. Brown Harris Stevens Residential Sales, LLC is an Equal Opportunity Employer. Why Join Us? Collaborative Environment: Work with a creative, supportive, and passionate team that’s been recognized for its innovative approach to marketing working in a best in class office space which includes a lounge, content studio, kitchen and more. Growth Opportunities: We offer opportunities for personal and professional growth as we promote from within. Competitive Salary & Benefits: We offer a competitive compensation package, comprehensive benefits, and a dynamic work environment. If you are a creative, strategic thinker with a passion to hone your craft and be surrounded by immense talent in your field, and you’re ready to make an impact, contact us! BENEFITS: We offer full time employees a full comprehensive benefits package that includes Medical, Dental, Vision, Employee Assistance Program (EAP), Flexible Spending Account (FSA), Commuter Benefits Program, Basic Life/AD&D Insurance, Supplemental Life Insurance, Short-Term Disability, Long Term Disability, and 401(k) Retirement plan. $45,000 - $48,000 annual salary Paid Time and Holidays Off We offer full-time employees 2 weeks’ vacation, 12 personal/sick days of paid time off as applicable through the calendar year. Equal Opportunity Employer Brown Harris Stevens Residential Sales believes that all persons are entitled to Equal Employment Opportunity, and we do not discriminate against our employees or applicants for employment because of race, creed, color, religion, national origin, gender identity and expression, sex, age, disability, marital status, political affiliation, sexual orientation, genetic information, or veteran or citizenship status provided they are qualified and meet the requirements for the job. Brown Harris Stevens Residential Sales provides Reasonable Accommodation to candidates with Disabilities. We recognize that it is highly unlikely that someone meets 100% of the qualifications for a role. If much of this job description describes you, then please apply for this role.

Job Description Summary: Safe Horizon’s Director Development - Strategic Partnerships is a high-level, cross-functional, external-facing role that contributes to raising significant private revenue and growing our organizational brand. The Director will be responsible for a strategic portfolio of leading companies and select nonprofit donors and prospects, working to: maximize and leverage philanthropic partnerships that drive private revenue and contribute to brand building and awareness; secure new and grow existing corporate grants and event sponsorships at the five- and six-figure levels; collaborate closely with the Communications team on strategic visibility opportunities; and support Safe Horizon’s efforts to build its reputation as a national thought leader on victim services and anti-violence in the U.S. This position is a part of the Development and Communications team and reports directly to the Vice President, Individual and Community Engagement. Responsibilities: • In collaboration with Development and Communications team leadership, lead a robust and sustainable fundraising and external relations plan to grow a portfolio of strategic partnerships with leading companies and influential nonprofits, with a focus on securing grants and sponsorships at the $25K+ level., • Serve as an external-facing ambassador in all donor relationships and as needed, support Executive leadership, including the Chief Executive Officer, in high-stakes interactions., • Have primary responsibility for the development and execution of donor proposals and reports within the portfolio, ensuring that donor business objectives are aligned with organizational mission and grant compliance is maintained., • Work closely with Individual Giving, Events, Foundations teams to integrate shared fundraising strategies for maximum organizational benefit., • In partnership with Director of Development Events, manage strategic employee engagement and pro-bono volunteer activities for high-level donors., • Conduct research and lead outreach efforts to expand the pool of corporate prospects—especially companies that are BIPOC, women-owned/led, and align with Safe Horizon values—for grant support and strategic partnership opportunities, including event sponsorship and cause marketing., • Strategize with the Communications team regularly to identify full range of opportunities with companies and influential groups, such as media visibility and co-branded partnerships., • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work, partnerships, writing, and approach., • Take on special projects as requested, plus other duties as assigned. Qualifications: • 6+ years of corporate fundraising and portfolio management experience, including independently executing a sophisticated fundraising operation at a nonprofit. Major and principal gift fundraising is a plus., • Demonstrated history of successfully meeting fundraising goals and securing corporate and other high-profile gifts and grants at the $50K+ level., • Experience in nonprofit grants management, sponsorship, or cause marketing., • Top-notch presentation, public speaking, project management, and business and grant writing skills required., • Exceptional attention to detail while acutely aware of the "big picture" i.e. revenue strategy and financial goals., • Comfortable working with various constituencies and skilled in articulating the mission of Safe Horizon in a manner that generates supportive responses; history of success in securing and managing new relationships., • Ability to work in a fast-paced, multi-stakeholder, deadline driven environment and manage multiple demands., • Passion for Safe Horizon’s mission & values, grounded in anti-racist and survivor-centered analysis., • Excellent interpersonal and communication skills (both verbal and written), including strong presentation and negotiation skills., • Bachelor’s or Master’s degree or equivalent relevant experience., • Ability to travel within New York City as needed. This is a hybrid position with the opportunity to work remotely 3 days per week. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $82,000 - $100,000 Annually Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center This is a hybrid position requiring 2 days per week onsite in NYC with the flexibility to work remotely 3 days per week, subject to change. Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description Independently owned agent for Mission Foods is seeking full time friendly, dependable Drivers to join our growing team. Excellent communication skills is a must as you are the main point of contact with our customers. Duties and responsibilities: • Delivers, stocks, and removes Mission products (Tortillas and Tortilla chips) from various supermarkets within assigned route., • Works independently throughout the day stocking 16-ft box truck, driving truck to locations, and delivering product to stores., • Must be able to load truck at warehouse beginning at 5:30am. Route completions vary from 1:00-4:00., • Communicates on a regular basis with manager regarding status and changes within assigned route. Identifies areas for process improvement and efficiency and makes suggestions to manager., • Communicates customer requests or concerns to manager on a daily basis., • Notifies manager of any incidents or issues immediately. *Must have Drivers License and good driving record **Drug Free Workplace

Job Description Title: Chief Operating Officer Reports to: CEO Direct Reports: Director of Operations (to be hired) Location: In person at exalt headquarters in New York City, with travel to Syracuse as needed (5-8 visits per year) Schedule: 11am-7pm ABOUT exalt exalt is a nationally recognized nonprofit organization dedicated to transforming outcomes for court-involved youth ages 15–19 through an integrated model of education, paid internships, court advocacy, and alumni support. For two decades, exalt has demonstrated the power of effective educational engagement as a viable alternative to criminal justice involvement, equipping young people with the skills, experience, and confidence to become self-sufficient, productive members of society. Serving over 1,000 young people annually, exalt is entering its next phase of strategic growth—expanding statewide to Syracuse, deepening its infrastructure, launching new programmatic initiatives, and positioning itself as a national thought leader in juvenile justice. This is an extraordinary moment to join an organization on the rise. POSITION SUMMARY The board and CEO of exalt are seeking a mission-focused, seasoned, strategic, and process-minded leader to serve as Chief Operating Officer at a critical moment of organizational growth. Reporting directly to the CEO, the COO serves as the organization's senior operational strategist and a primary internal partner of the CEO, translating vision into infrastructure, strategy into systems, and ambition into sustainable, mission-aligned execution. This is not a maintenance role. The COO will lead the design and implementation of the organizational architecture needed to support exalt's expanding geographic footprint, new programmatic initiatives, and growing team. The COO ensures that exalt's people, processes, and platforms are aligned, efficient, and positioned for scale—so that the organization remains healthy, sustainable, and fully equipped to deliver on its mission. The COO directly supervises the Director of Operations and works in close partnership with the senior leadership team to drive cross-functional alignment, organizational effectiveness, and a culture of accountability and continuous improvement. As a member of the executive leadership team, the COO contributes to high-level decision-making and represents exalt's operational interests in board-level conversations and external partnerships. KEY RESPONSIBILITIES Strategic Leadership & Organizational Vision • Partner with the CEO to define and advance exalt's strategic priorities, ensuring that operational planning, resource allocation, and organizational design are in service of the CEO's vision and the organization's long-term goals., • Serve as a thought partner and trusted advisor to the CEO on matters of organizational health, sustainability, risk, and growth strategy., • Lead the development and execution of multi-year operational plans that align with exalt's strategic scaling objectives, including geographic expansion, new program launches, and field-building initiatives., • Translate strategy into clear, actionable workplans with defined milestones, owners, and accountability structures., • Partner with program leadership to develop an annual program calendar that aligns with staffing, operational, and space needs., • Represent exalt in external forums, funder conversations, and partnership discussions as needed, particularly on topics related to organizational capacity, infrastructure, and impact at scale. Organizational Operations, Technology & Infrastructure • Provide executive oversight of all internal operations, including human resources, facilities, information technology, compliance, and administrative systems., • Supervise the Director of Operations and ensure that day-to-day operational functions are executed with excellence, consistency, and alignment to organizational priorities., • Build scalable systems and infrastructure to support multi-site growth—ensuring that what works in New York City is adaptable and replicable in Syracuse and beyond., • Establish organizational dashboards, key performance indicators, workflows, and reporting cadences that reduce duplication, improve data integrity, and enable data-informed decision-making at every level., • Lead the evaluation, adoption, and responsible use of artificial intelligence, automation, and emerging technologies to improve operational efficiency, strengthen decision-making, enhance staff productivity, and support organizational growth and innovation., • Upgrade and maintain organizational policies, internal controls, standard operating procedures, and risk management practices., • Foster a culture of data-informed decision-making by ensuring leaders have access to meaningful operational, financial, and programmatic metrics. Growth, New Initiatives & Change Management • Serve as the operational lead for exalt's growth initiatives, including the Syracuse expansion, potential real estate acquisition, the development of an "Institute" for field leadership, and other emerging strategic priorities., • Lead change management processes that help staff navigate new structures, systems, and ways of working with clarity, transparency, and support., • Anticipate the operational implications of new initiatives and proactively build the infrastructure, staffing plans, and workflows needed to launch and sustain them., • Develop and maintain systems for institutional knowledge management, documentation, and process standardization to ensure continuity, scalability, and organizational resilience., • Ensure that growth is managed responsibly, balancing ambition with organizational health and staff well-being. People, Culture & Team Leadership • Champion a healthy, inclusive, and high-performing organizational culture where staff feel supported, valued, and equipped to do their best work., • Partner with the leadership team to strengthen talent management practices, including recruitment, retention, professional development, performance management, and succession planning., • Foster cross-departmental collaboration and communication, breaking down silos and creating shared ownership of organizational goals., • Model exalt's values in all interactions and hold the leadership team accountable for doing the same., • Support the onboarding and integration of new team members as the organization scales, ensuring that exalt's mission and culture are preserved even as the team grows. Financial Stewardship & Sustainability • Partner with the CEO and Director of Finance to ensure sound fiscal management, including budgeting, forecasting, and resource allocation aligned with strategic priorities., • Provide operational input into grant budgets, funder reports, and financial planning to ensure that programmatic and operational needs are accurately reflected., • Monitor organizational spending, identify cost efficiencies, and ensure that resources are deployed in ways that maximize mission impact and long-term sustainability., • Support compliance with all regulatory, contractual, and funder requirements, working closely with the Director of Operations and finance team to mitigate risk. IDEAL CANDIDATE PROFILE Experience & Qualifications • 12+ years of progressive leadership experience in operations, organizational management, or a related function, with at least 5 years in a senior or executive-level role., • Demonstrated success leading operations in a complex, mission-driven organization—nonprofit, public sector, education, workforce development, or juvenile/criminal justice preferred., • Proven track record of building and scaling organizational infrastructure during periods of significant growth, including multi-site or multi-program environments., • Experience leading facility expansions, capital projects, or significant organizational infrastructure investments strongly preferred., • Experience supervising and developing senior staff, with a leadership style rooted in accountability, collaboration, and empowerment., • Strong financial acumen with experience contributing to budgeting, forecasting, and resource allocation at an organizational level., • Familiarity with government contracts, compliance requirements, and the regulatory landscape of nonprofit organizations in New York preferred., • Bachelor's degree required; advanced degree in business administration, public administration, nonprofit management, or a related field strongly preferred. Core Competencies • Strategic Visionary & Pragmatic Executor: Able to see the big picture and translate it into concrete, actionable plans. Comfortable operating at 30,000 feet and on the ground., • Builder & Systems Thinker: Energized by creating structure, clarity, and order in environments that are evolving. Brings a builder's mindset to organizational design., • Technology & Innovation Leader: Leverages technology, automation, and artificial intelligence strategically to improve organizational effectiveness, increase staff capacity, and support sustainable growth., • Trusted Partner to the CEO: Serves as a steady, thoughtful complement to the CEO—anticipating needs, offering candid counsel, and ensuring that the CEO's vision is operationalized with fidelity., • Culturally Grounded Leader: Deeply committed to equity, inclusion, and the communities exalt serves. Brings cultural competence and humility to all aspects of leadership., • Change Agent: Skilled at leading people through transition with empathy, clarity, and confidence. Creates buy-in and manages resistance constructively., • Calm Under Pressure: Maintains composure, sound judgment, and a solutions-oriented presence in fast-paced, high-stakes environments. COMPENSATION & BENEFITS • Salary range: $150,000 - $170,000, • Health insurance: medical, dental and vision, • Other insurance: life and long-term disability, • 401k matching plan: 50% matching of employee's contribution up to 5% of salary, • Generous paid time off APPLICATION SUBMISSION Please submit cover letter and resume on exalt’s career page: https://exaltyouth.bamboohr.com/careers exalt is an Equal Opportunity Employer and values diversity at all levels of its organization. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We strongly encourage applications from people who are reflective of the diverse communities we serve.

Job Description We are seeking Call Center Agent to join our team! Applicants must have strong interpersonal skills and a focus on quality patient care. Ideal candidates should be reliable, energetic, self-motivated, warm, upbeat and well-spoken. Candidates must have the ability to handle difficult situations with a smile, be able to give our patients the care and attention they deserve, be an energetic team player and be able to communicate effectively and multi-task. This role will be primarily working in the call center; however, the team members will be cross trained to work at the front desk if needed. What you’ll do: Be the helpful guide who serves as initial point of contact through our call center to register all new patients and direct current patients - utilizing skills of tact, compassion, and confidentiality in a professional manner. This position plays a key role in the efficient and effective clinical and administrative operations of the practice. Previous healthcare experience, including proficiency with EMR systems, required Responsibilities/Duties: • Manage high volume calls from patients requiring scheduling of appointments/rescheduling of appointments and provide / gather information needed to the right designated individuals., • Strive for first call resolution, working to resolve member and provider issues as the point of contact. Transfer of calls ensuring patients are connected to the department/individual before releasing calls., • Utilize dual monitors and leverage computer-based resources to find answers to customer questions, • Detail and gather information/notes taker to provide and relay message to the department/designated individual., • Creates, updates, and accesses confidential patients’ data in EMR with a high level of confidentiality and accuracy., • Facilitates the appointment process by gathering necessary demographic, referral source and clinical information, ensuring complete and accurate documentation., • Observes telephone flow; offering or requesting assistance as needed., • Communicates with all departments effectively and efficiently to minimize wait times while providing high quality customer service., • All other duties as assigned by the manager. Who you are: • A great communicator with a friendly, professional phone presence., • Detail-oriented and organized — ability to handle multiple calls and tasks with ease., • A team player who thrives in a supportive, fast-paced environment., • Previous experience with call centers and healthcare services a plus., • Experience with electronic medical records (EMR/EHR) preferred., • High School Diploma or Equivalent required Hourly rate: $20 per hour Benefits Overview: We offer attractive compensation with comprehensive benefits including: Medical, Dental, Vision, 401k Retirement Plan with discretionary Match, Free Life Insurance and Long-Term Disability, Transportation Plan, Generous Paid Vacations and Holidays. BSFHC IS AN EQUAL OPPORTUNITY EMPLOYER \nCompany Description The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay. The Bedford-Stuyvesant Family Health Center (BSFHC) is a Federally Qualified Health Center (FQHC) that serves all of the primary health care needs of families in the heart of North and Central Brooklyn. Our mission is to provide the most professional, courteous, and highest quality health care, with dignity, to those we serve, especially the underserved population, without regard for ability to pay.

Job Description We are seeking a compassionate and dedicated Certified Nursing Assistant (CNA) to join our healthcare team. The CNA will provide direct patient care under the supervision of licensed nursing staff, ensuring the comfort, safety, and well-being of residents/patients in a supportive environment. Key Responsibilities: Assist patients with activities of daily living (ADLs), including bathing, dressing, grooming, toileting, and feeding Monitor and record vital signs, intake/output, and changes in patient condition Support patient mobility, including transfers, repositioning, and ambulation Maintain a clean, safe, and sanitary patient environment Communicate patient needs and concerns to nursing staff promptly Provide emotional support and companionship to patients and their families Follow all infection control and safety protocols Qualifications: Active CNA certification in the state of employment High school diploma or equivalent Current CPR/BLS certification (preferred) Strong communication and interpersonal skills Ability to lift, move, and assist patients as needed Compassionate, patient, and detail-oriented

Overview\n Intuit is seeking highly motivated individuals to join our dynamic team as dedicated year-round TurboTax Retail Experts in one of our TurboTax Retail or Flagship locations across the United States. This unique opportunity combines tax expertise, entrepreneurial spirit, and community engagement to help customers navigate their tax needs. As a TurboTax - Retail Expert, you will serve as a trusted advisor, empowering customers to achieve positive financial outcomes while supporting Intuit’s mission of “Powering Prosperity Around the World.” \n \n About the Role: In this role, you will work on-site from a TurboTax Retail or Flagship location as part of a collaborative team of financial experts, serving in-person customers who use Intuit TurboTax products. \n \n You will serve customers in-person using Intuit TurboTax products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and software/product support. Your ability to demonstrate understanding of each customer’s unique situation, and connect with them on a personal level is critical to alleviating the stress some may feel when tackling their taxes. \n \n Additionally, you will play a key role in growing TurboTax’s client base within the local community, attracting new clients, establishing long-term relationships, and driving customer loyalty. You will leverage TurboTax marketing support and software to empower you in building a thriving business that fosters prosperity for both you and your community. \n \n This role is non-exempt and requires onsite presence at a TurboTax location in the United States. \n \n What You’ll Do: \n \n Be a Proactive Community Ambassador \n\n • Enthusiastically represent TurboTax locally, serving as a fixture and public face of TurboTax in the community.\n, • Engage with new prospects, nurture leads, and convert prospects into long-term clients through proactive outreach.\n, • Lead and participate with the support of TurboTax in local marketing, making the topic of taxes accessible and approachable. \n\n \n Provide Tax Expertise \n\n • Give hands-on tax advice and complete preparation services for TurboTax customers, handling simple to complex tax situations (e.g., personal and business income, deductions optimization, amendments). \n, • Facilitate discovery sessions and tax reviews to uncover deductions, minimize tax liabilities, maximize refunds, and provide future tax planning advice. \n, • Utilize resources such as government websites, professional tools, and team expertise to deliver accurate tax solutions in personalized everyday language. \n\n \n Deliver a Best in Class Customer Experience \n\n • Create an exceptional customer experience through professionalism, and genuine interest in helping clients achieve their financial goals (e.g., saving for retirement, college funds, weddings, or vacations). \n, • Connect with people to build the long-term trust that turns a one-time transaction into a loyal, multi-year relationship.\n, • Interact with customers both in-person and through Intuit’s state-of-the-art video communication tools. \n, • Address client inquiries while helping them overcome tax-related challenges.\n\n \n \n What You Get: As a TurboTax - Retail Expert, you’ll receive access to exceptional company benefits and resources, including: \n 401(k) Savings Plan with company matching, paid sick time, Employee Stock Purchase Plan, E&O Insurance provided by Intuit, Employee Assistance Program \n discounts on Intuit products including a free copy of TurboTax, ongoing collaboration opportunities with TurboTax’s network of growth-minded professionals and marketing support \n \n Key Qualifications \n Who You Are: \n\n • Active, unrestricted EA, CPA, or attorney license with strong tax preparation experience with deep knowledge of tax law preferred. \n, • Have an active Preparer Tax Identification Number (PTIN) as required by law to file taxes.\n, • Must possess or be able to obtain any related State licenses, certificates, permits, or bonds\n, • Minimum of 3 years of paid experience filing 30 or more federal and state individual 1040 tax returns per tax season using professional tax preparation software.\n, • Familiarity with Circular 230\n, • Must be comfortable working onsite at a TurboTax retail or flagship location, Sunday through Saturday, for a minimum of 20 hours per week. Operating hours are subject to change and will likely scale up during periods of peak customer demand.\n, • Interest in building a local and online social presence as a TurboTax Expert, creating accessible tax-related content and resources for your community in accordance with Intuit’s policies\n, • Bilingual (English/Spanish) communication skills are a plus\n, • Experience in holistic tax advisory services beyond tax filing\n, • Must be willing to wear a TurboTax uniform\n, • Must be willing to work in a front facing retail environment\n\n \n Attributes & Skills: \n\n • Passionate about empowering customers and helping them overcome the complexities of taxation.\n, • Passionate about your local community and excited to work with Intuit to engage with and build Intuit’s presence in your local community (e.g., speaking at events, building a local and online social presence, creating content such as tax tips and educational videos). \n, • Entrepreneurial and self-driven with a business ownership mindset to grow your customer portfolio.\n, • Exceptional customer service skills, high empathy, and a friendly, professional demeanor.\n, • Excited to be showcased as a TurboTax Expert in local and national marketing efforts.\n, • Strong verbal and written communication skills.\n, • Ability to work in a fast-paced environment independently while managing multiple priorities.\n, • Proficient with technology, including tax preparation software and CRM/sales tools.\n\n \n Additional Requirements: \n Must reside within the United States. \n Must possess or be able to obtain any related State licenses, certificates, permits, or bonds. \n \n Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: \n New York $32.50 - $36.00 \n This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Job Description The Clinical Practice Nurse Educator functions across Carewell Health by providing staff development expertise as an educator, consultant, facilitator, change agent, leader, and researcher. The Clinical Educator strives for quality outcomes and innovative practice in accordance with the NJ Nursing Practice Act and the Hospital/departmental policies. The Clinical Practice Nurse Educator supports the development of bedside nurses and fosters empowerment through knowledge to achieve excellence in the delivery of evidence-based nursing practice. This occurs through the facilitation of the educational process, including the assessment, development, planning, implementation, and evaluation of competency assessment, continuing education, and leadership development. Accountable for the quality of nursing services delivered by self (or others who are under her/his direction). This is done through participation in quality-assurance or performance-improvement initiatives. The Clinical Practice Nurse Educator reports to the Director of Education or Designee and provides care in collaboration with other disciplines to ensure optimal, individualized patient care and outcomes. In managing patient care, the Clinical Practice Nurse Educator/Leader will take a leadership role, coordinating the interdisciplinary team and collaborating with other health team members to enhance patient outcomes. In addition, as a role model of professional behavior, the Clinical Practice Nurse Educator is instrumental in creating a professional nursing climate within Carewell Health. Educator Conducts needs assessments using a variety of strategic tools. Assists learners in the assessment of needs and identification of outcomes. Incorporates principles of adult learning in the planning, implementation, and evaluation of education programs Coordinates orientation of new staff to the organization Develops/coordinates education plans related to initial and ongoing competency validation. Develops/coordinates core education to address patient population-specific nursing care. Develops/coordinates core education for the development of beside leaders. Plans, prepares, and maintains materials for use in educational programs for accuracy and relevance to the target audience. Identifies and evaluates instructional materials in all types of media and formats. Adjusts content and teaching strategies to meet the learner's needs. Provides educational opportunities that benefit nurses at all stages of their career development. Delivers competence-based programs for nursing staff with a focus upon improvement of skills and retention of knowledge. Develops evidence-based educational materials. Supports staff development with educational activities (which include remediation, certification, mentoring, life support, TJC, DOH, OSHA, and other regulatory requirements, product rollouts, etc.) Evaluates the effectiveness of educational programming. Prepares short- and long-term planning and programs to address identified needs. Teaches content as needed and/or assigned within clinical expertise to facilitate orientation, staff development, and/or safe practice. Consultant Serves as an educational consultant to facilities, task forces, committees, and projects relating to policy, procedure, and program development. Responses to regulatory mandates for research and management of sentinel events Responds to identified needs of Carewell Health to promote quality patient care and safety. Collaborates with Carewell Health to recommend educational strategies for the implementation of clinical standards. Consults with staff regarding individual learning needs. Researcher Supports the integration of research into practice. Provides information to document the effectiveness of the role as a staff development educator. Incorporates current educational evidence into individual practice as a staff development expert. Conducts and/or contributes to nursing research. Interprets, communicates, and incorporates research findings into program planning. Nursing Practice Utilizes advanced clinical knowledge and communication skills through role modeling, consultation, and education with nurses and healthcare providers to support nursing practice and improve patient outcomes. Creates and develops evidence-based policies, procedures, protocols, and best practice models/guidelines using advanced clinical and specialty knowledge. Assists nurses and the interprofessional team to evaluate and change practice standards and ensure nursing practice is evidence-based. System Leads systematic quality improvement and safety initiatives based on gap assessments and data analysis. Drives translation of best evidence into practice and facilitates integration of multiple programs and disciplines across the healthcare system to ensure positive patient outcomes. Collects and analyzes data while utilizing collaborative systems thinking to achieve quality, cost-effective patient care and outcomes. Facilitator Facilitates the adult learning process, creating a climate that supports learning across the health system. Identifies and recruits internal and external resources (nurses, doctors, other specialists) for educational activities. Coordinates educational activities (includes continuing education credit, clinical affiliations, nurse residency, etc.) Participates in committees, task forces, and projects for areas of coverage. Facilitates teambuilding and leadership development for areas of coverage. Participates in review of activities or processes for the area of coverage and department. Change Agent Responds to changes in nursing practice and develops programs to support those changes. Ensures that educational programs are congruent with organizational missions, values, and goals. Maintains flexibility when managing multiple roles and responsibilities. Interprets and communicates across multiple disciplines. Promotes a safe and healthy work environment. Leader Serves as a role model to promote excellence and safety. Maintains required educational and/or clinical competencies. Seek opportunities to develop staff in various roles. Integrates ethical principles in all aspects of practice. Serves as a role model for education and professional nursing practice. Role models and promotes the concept of lifelong learning. Leads committees, work groups, and/or projects related to the implementation of educational activities. Performs related duties as assigned. Competencies: Establishing Relationships Builds effective networks, working relationships, and alliances to collaborate within the department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support provides guidance and feedback to help others strengthen the knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and teamwork within the organization to achieve goals. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively generate novel and valuable ideas and use these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to the audience's interests and needs. Listens attentively and exercises tact, discretion, and diplomacy when interacting with department and organizational members. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenge’s bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for others' beliefs; encourages and promotes practices that support cultural diversity. Working hours Monday to Friday, 9:00 am to 5:00 pm; Must be willing to work different hours, holidays, weekends, and oversee the overnight shift to meet the needs of the unit. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Education/Certifications BSN required. MSN, APRN, CNL, or Clinical Nurse Specialist certification in the specialty preferred. Specialty certification from a nationally recognized nursing organization in either a clinical specialty or Nursing Administration, preferred, or must be obtained within two years of hire. within 2 years required and Current or compact RN licensure in the state of New Jersey BLS, ACLS, PALS, Trainer High level of proficiency with Microsoft products, especially in Outlook, Word, PowerPoint, and Excel. Minimum Work Experience 3 years of nursing, clinical educator, or nursing instructor experience required. A master’s degree in nursing may be substituted for 2 years of required experience. Physical Requirements: Physically able to sit, stand, stoop, and walk for long periods of time. The team member will frequently need to assist with lifting patients and equipment while working on the unit. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail-oriented, alert, and self-motivated. Ability to push/pull up to 50lbs, carry and lift up to 50lbs.

Job Description The Clinical Practice Nurse Educator functions across Carewell Health by providing staff development expertise as an educator, consultant, facilitator, change agent, leader, and researcher. The Clinical Educator strives for quality outcomes and innovative practice in accordance with the NJ Nursing Practice Act and the Hospital/departmental policies. The Clinical Practice Nurse Educator supports the development of bedside nurses and fosters empowerment through knowledge to achieve excellence in the delivery of evidence-based nursing practice. This occurs through the facilitation of the educational process, including the assessment, development, planning, implementation, and evaluation of competency assessment, continuing education, and leadership development. Accountable for the quality of nursing services delivered by self (or others who are under her/his direction). This is done through participation in quality-assurance or performance-improvement initiatives. The Clinical Practice Nurse Educator reports to the Director of Education or Designee and provides care in collaboration with other disciplines to ensure optimal, individualized patient care and outcomes. In managing patient care, the Clinical Practice Nurse Educator/Leader will take a leadership role, coordinating the interdisciplinary team and collaborating with other health team members to enhance patient outcomes. In addition, as a role model of professional behavior, the Clinical Practice Nurse Educator is instrumental in creating a professional nursing climate within Carewell Health. Educator Conducts needs assessments using a variety of strategic tools. Assists learners in the assessment of needs and identification of outcomes. Incorporates principles of adult learning in the planning, implementation, and evaluation of education programs Coordinates orientation of new staff to the organization Develops/coordinates education plans related to initial and ongoing competency validation. Develops/coordinates core education to address patient population-specific nursing care. Develops/coordinates core education for the development of beside leaders. Plans, prepares, and maintains materials for use in educational programs for accuracy and relevance to the target audience. Identifies and evaluates instructional materials in all types of media and formats. Adjusts content and teaching strategies to meet the learner's needs. Provides educational opportunities that benefit nurses at all stages of their career development. Delivers competence-based programs for nursing staff with a focus upon improvement of skills and retention of knowledge. Develops evidence-based educational materials. Supports staff development with educational activities (which include remediation, certification, mentoring, life support, TJC, DOH, OSHA, and other regulatory requirements, product rollouts, etc.) Evaluates the effectiveness of educational programming. Prepares short- and long-term planning and programs to address identified needs. Teaches content as needed and/or assigned within clinical expertise to facilitate orientation, staff development, and/or safe practice. Consultant Serves as an educational consultant to facilities, task forces, committees, and projects relating to policy, procedure, and program development. Responses to regulatory mandates for research and management of sentinel events Responds to identified needs of Carewell Health to promote quality patient care and safety. Collaborates with Carewell Health to recommend educational strategies for the implementation of clinical standards. Consults with staff regarding individual learning needs. Researcher Supports the integration of research into practice. Provides information to document the effectiveness of the role as a staff development educator. Incorporates current educational evidence into individual practice as a staff development expert. Conducts and/or contributes to nursing research. Interprets, communicates, and incorporates research findings into program planning. Nursing Practice · Utilizes advanced clinical knowledge and communication skills through role modeling, consultation, and education with nurses and healthcare providers to support nursing practice and improve patient outcomes. · Creates and develops evidence-based policies, procedures, protocols, and best practice models/guidelines using advanced clinical and specialty knowledge. · Assists nurses and the interprofessional team to evaluate and change practice standards and ensure nursing practice is evidence-based. System · Leads systematic quality improvement and safety initiatives based on gap assessments and data analysis. · Drives translation of best evidence into practice and facilitates integration of multiple programs and disciplines across the healthcare system to ensure positive patient outcomes. · Collects and analyzes data while utilizing collaborative systems thinking to achieve quality, cost-effective patient care and outcomes. Facilitator Facilitates the adult learning process, creating a climate that supports learning across the health system. Identifies and recruits internal and external resources (nurses, doctors, other specialists) for educational activities. Coordinates educational activities (includes continuing education credit, clinical affiliations, nurse residency, etc.) Participates in committees, task forces, and projects for areas of coverage. Facilitates teambuilding and leadership development for areas of coverage. Participates in review of activities or processes for the area of coverage and department. Change Agent Responds to changes in nursing practice and develops programs to support those changes. Ensures that educational programs are congruent with organizational missions, values, and goals. Maintains flexibility when managing multiple roles and responsibilities. Interprets and communicates across multiple disciplines. Promotes a safe and healthy work environment. Leader Serves as a role model to promote excellence and safety. Maintains required educational and/or clinical competencies. Seek opportunities to develop staff in various roles. Integrates ethical principles in all aspects of practice. Serves as a role model for education and professional nursing practice. Role models and promotes the concept of lifelong learning. Leads committees, work groups, and/or projects related to the implementation of educational activities. Performs related duties as assigned. Competencies: Establishing Relationships Builds effective networks, working relationships, and alliances to collaborate within the department and organization. Can relate to all kinds of people regardless of background; find topics and common interests that can be used to build rapport with others. Peer Support provides guidance and feedback to help others strengthen the knowledge/skills needed to accomplish tasks, solve problems, and perform effectively within the team. Inspiring and Motivating Others Fosters commitment and cohesiveness by facilitating cooperation and teamwork within the organization to achieve goals. Work well with others, build consensus, and ensure cooperation to complete tasks and positive workflow. Demonstrating Emotional Intelligence Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills. Acting with Integrity Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations. Acts in a way that is consistent with personal and organizational values by keeping confidence, promises, and commitments. Clearly states goals and beliefs; informs people of their true intentions, does what they say they will do; follows through on commitments. Being a Champion for Change and Innovation Supports people in their efforts to try new things. Things creatively generate novel and valuable ideas and use these ideas to develop new or improved processes. Accepts new ways of doing things and adapts to change. Communicating Effectively Speaks and writes clearly, conveys information in a concise, organized, and logical manner. Is adept at tailoring the message to the audience's interests and needs. Listens attentively and exercises tact, discretion, and diplomacy when interacting with department and organizational members. Promoting Diversity and Inclusion Treats all people with dignity and respect. Demonstrates an open-minded approach to understanding people regardless of their gender, age, race, national origin, religion, ethnicity, disability status, or other characteristics. Challenge’s bias and intolerance. Develops all-inclusive groups in the realms of social interaction and communication. Shows respect for others' beliefs; encourages and promotes practices that support cultural diversity. Working hours Monday to Friday, 9:00 am to 5:00 pm; Must be willing to work different hours, holidays, weekends, and oversee the overnight shift to meet the needs of the unit. Other Duties Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Minimum Education/Certifications · BSN required. · MSN, APRN, CNL, or Clinical Nurse Specialist certification in the specialty preferred. · Specialty certification from a nationally recognized nursing organization in either a clinical specialty or Nursing Administration, preferred, or must be obtained within two years of hire. within 2 years required and · Current or compact RN licensure in the state of New Jersey · BLS, ACLS, PALS, Trainer · High level of proficiency with Microsoft products, especially in Outlook, Word, PowerPoint, and Excel. Minimum Work Experience 3 years of nursing, clinical educator, or nursing instructor experience required. A master’s degree in nursing may be substituted for 2 years of required experience. Physical Requirements: Physically able to sit, stand, stoop, and walk for long periods of time. The team member will frequently need to assist with lifting patients and equipment while working on the unit. Must be able to work in a stressful environment, work independently, and be capable of critical thinking, making sound decisions, detail-oriented, alert, and self-motivated. Ability to push/pull up to 50lbs, carry and lift up to 50lbs.

Job Description Remote - Candidate needs to live in Tri- State Area of NY Shift requires: Evening & Weekend Hours: M-F 4pm-12am OR Tues - Sat 2pm-10pm Summary: Supervises a team of employees who receive incoming telephone calls involving domestic violence, rape, and other crimes that will, in some instances, require making quick decisions regarding the caller’s safety and well-being. The Team Leader has a key role in setting the standard for assessing human service needs via telephone using active listening, crisis intervention and/or suicide risk assessment skills. The Team Leader manages staff members who will normally elicit essential information from the caller including the problem (or complaint) determine the immediacy and type of response needed based on an initial risk assessment, and document critical aspects of the telephone call and actions taken on the agency’s database. This position assigns staff to perform their duties and responsibilities, and reviews their work for adherence to instructions, accuracy, completeness and conformance to accepted client-centered practices. To ensure quality assurance performance standards and expectations are being successfully carried out in the Hotlines, this position will take a pro-active role to develop and implement action plans to address problematic trends, sustain progress and continuous improvement. The Team Leader provides oversight and supplemental spot-checking for data and documentation quality initiatives, while offering coaching and development to Client Advocate Specialists and Shift Coordinators to improve their ability to explore callers’ mental and emotional state of mind through client centered, empowering, and non-judgmental language. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. Participate in the recruitment, hiring and onboarding of new staff., • Supervises staff whose key role is to establish rapport with the caller and, through risk assessment skills acquired in Client-Centered Practice training, assist the caller to safety plan around the current situation. Staff may provide relevant information and referrals to resources that may assist the caller in maintaining their safety., • Provide weekly individual supervision to a direct reports using a reflective supervision model and a trauma informed approach., • Provide ad hock supervision and coaching to any advocate on shift as needed., • Utilize hotline technology to assess staff overall productivity. Including the accuracy and timeliness of case records that document client interactions., • Ensures smooth daily operation through shift monitoring and administration, including:, • Supporting staff to handle challenging calls and debriefing after challenging calls, • Supporting staff in handling calls through coaching, • Evaluating the quality of client experience on the hotline by examining abandonment rate, call volume, hold times, and answer time., • Running and analyzing call forecasting reports to ensure staffing pattern is consistent to meet the call volume. • Handling client calls during busy periods as needed, to CAS standard, • Handling calls from social service and criminal justice providers, • Handling client complaints, and escalating complaints to Hotlines Senior Director as needed., • Monitoring staff attendance for shifts, training and staff meetings, • Documenting shift activities and issues, • Reviewing for accuracy and approving both e-time and funder timecards after designated deadlines., • Reviewing and monitoring direct reports leave time accruals to ensure that vacation, holiday, and other time off requests are processed according to company policy., • Acts as client risk specialist in managing clients who are at risk for suicide, and in supporting staff members who are responding to those clients’ needs, • Interviews prospective candidates for open positions and recommends hiring decisions in line with Safe Horizon’s hiring policies, • Communicates regularly with all staff to provide information and updates regarding program practice and operations, • Coordinates shelter intake and communicates daily to staff updated status and availability of shelter space derived from Shelter Occupancy and Referral System (SORTS) and/or Shelter staff, as well as troubleshoot shelter-related issues, to ensure seamless assignments of Hotlines clients into shelter spaces, • Establish and maintain clearly communicated consistent expectations of and goals for staff performance that focus on CCP standards (includes EPA goals) and document for employee file, • Assess and identify staff with performance issues. Collaborate with staff in the development of action plans to improve performance and document for employee file., • Complete quarterly performance reviews that reflect feedback given in supervision, coaching, and quality assurance monitoring activities. Qualifications: • Master’s degree in human services field ( e.g., counseling, psychology, social work or related field) with at least 1 year of supervisory experience preferred, or Bachelor’s degree in human services field with at least 3 years of supervisory experience., • 2+ years of public contact experience (e.g., call center environment), preferably working with crime victims, dealing with individual problems and applying policies, procedures, and/or guidelines. Telephone counseling experience desirable., • A combination of appropriate education and experience working with crime victims may be substituted for the minimum education and experience requirements. Required Knowledge, Skills, and Abilities: Knowledge: • Familiar with trauma and intimate partner violence and the prevention, treatment and recovery processes for victims, • Recognize the social, economic, familial and cultural contexts that affect victim’s lives, • Familiarity with human behavior and of causal factors underlying family breakdown;, • Familiarity with laws, regulations and practices pertaining to public welfare programs and ways in which these resources could be made available to people in need of them. Skills: • Ability to model, coach, motivate client facing staff, • Ability to use a trauma informed approach to addressing client, and or staff escalations, • Ability to assess and respond to an emergency/crisis and notify other parties when necessary, • Requires sound judgment and action in life-threatening situations, • Computer skills, including proficiency in MS Excel, Word, Outlook; and the Internet, • Proficiency with ACD / call center telecommunications technology and operations, • Ability to communicate effectively both orally and in writing;, • Ability to plan and organize work to achieve program objectives efficiently and effectively Attitudes/Attributes: • Respect and empathy for victims with a genuine desire and willingness to help people in need, • Recognition and belief in the empowerment of crime victims, and those that have been systematically oppressed., • Sensitivity to gender-related issues and/or cultural background of clients, • Commitment to maintaining high levels of skills and performance, • Ability to maintain confidentiality If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. This position is remote. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/migratedfiles/employers/eeocselfprintposter.pdf

Job Description Summary: The Criminal Court Program provides a safe reception center and various services to assist survivors of intimate partner and other forms of gender-based violence and victims of crime, including survivors of who have been criminalized for their efforts to survive or resist abusive partner behavior. The program provides crisis intervention, case services, advocacy, information and referrals and practical assistance to survivors and victims of crime with an overall goal of promoting survivor safety and reducing the impact of victimization. Essential Job Functions: • Managing the Reception Center including greeting and signing in clients and visitors;, • Conducting intakes and providing clients with the proper resources and information based on the intake assessment;, • Assisting clients with additional information and services and holding a small caseload;, • Communicating with the court parts and coordinating the client’s court appointments;, • Answering telephones and responding to service inquiries and providing information and referrals;, • Assisting crime victims in completing New York State Office of Victim Services compensation applications;, • Coordinating with outside agencies to facilitate services;, • Arranging for transportation and financial assistance;, • Compiling records; maintaining and preparing statistics on a monthly basis; and, • Performing other related tasks as assigned. Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Organizational skills. Desirable: • Knowledge of the civil and criminal justice systems;, • Bilingual (English/Spanish) preferred. Education: Required: • Bachelor’s Degree in a related field or equivalent experience. Desirable: • Experience working with domestic violence victims;, • Experience in a social service setting. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36- $25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Summary: Safe Horizon’s Safe Way Forward Program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Responsibilities: The Therapeutic Case Planner provides both practical advocacy services and support to domestic violence survivors, their children and the person causing harm (separately). Duties may include the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conduct comprehensive intake and needs assessments for survivors of domestic violence, their children, and/or persons causing harm in intimate partner relationships;, • Provide crisis intervention and short-term counseling for survivors of domestic violence, • Deliver high quality case planning and practical services to children and families including assistance with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, educational services, legal advocacy and representation, and other needed services, • Commit to developing practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach, • Engage in safety assessment and risk management dialogues with clients to safety plan, • Conducting home, office, and school visits with clients and their families., • Provides emergency assistance including transportation, food vouchers, financial assistance, emergency cell phones, and lock replacement, • work closely with the Administration for Children’s Services’ Family Service Unit (FSU) and Family Court Legal Services (FCLS), and participate in family court hearings, • Accompany clients to appointments related to accessing services such public assistance and other entitlements, • Participate and support clients in family team conferences, • Maintain clear, concise, and timely documentation with all relevant client information including data entry into a computerized record keeping system, • Participate in the service team of clinician and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm), • Implement strategies for addressing vicarious trauma, • Participate and support clients in family team conferences, • Make phone calls and write letters to advocate on behalf of clients, • Preparing for and participate in regularly scheduled SWF team case review meetings about new and on-going cases, • Maintain open communication with supervisors and team members, • Complete referrals and collaborate with other service providers internally and externally as needed, • Participate in the service team of clinician and case planners responsible to maintain a mixed caseload of families (including survivors and their children and persons causing harm) Qualifications: • Combination of two years of experience working with victims of domestic violence and / or child welfare, • Training and experience in case management and/or working with survivors of domestic violence or persons causing harm in a trauma-informed setting;, • Master Degree required, MSW, LSW, MH, LMH or equivalent relevant experience (ACS will consider a waiver for BA or BS Degree with experience) Knowledge and Required Skills: • Sensitivity towards and understanding of victimization, especially the experience of survivors of domestic violence and all members of their families including the person causing harm in the family;, • Strong communication and organizational skills;, • Excellent interpersonal skills, be assertive and well organized;, • Ability to work under pressure in a calm and reassuring manner;, • Demonstrate the ability to work independently and also work on a team with an appreciation of different points of view, • Ability to work evenings as needed and maintain a flexible work schedule, • Basic understanding of computer and systems for managing case records, • Strong oral and written communication skills, • Knowledge of the New York City domestic violence service system, public benefits, child welfare, housing system and other social services. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.92 - 29.40 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner; Education: • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime; If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Hiring range: $23.63 - $26.10 hourly Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Summary: Streetwork Project is an innovative outreach-counseling program for homeless youth in Harlem, which utilizes a harm reduction approach. Under this umbrella, Case managers provide comprehensive services to adolescents and young adults impacted by homelessness and involved in street activities (gangs, violence, drug use/sale and survival sex). This position will focus on providing support and services to LGBT youth. Services provided include assessment, case planning, case facilitation and management, counseling, referrals, outreach, crisis transportation, daily living services (food, shower, respite), triage counseling, recreational activities and support groups. The Case manager coordinates with Safe Horizon supporting programs and local agencies to provide short- and long-term care necessary to meet the wide range of needs related to homeless adolescents. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Engagement of adolescents into program structure (harm reduction philosophy, rules, mutual respect), • Intake and assessment for individuals seeking assistance and screen for housing eligibility, • Provide case management to a caseload of LGBTQ youth, • Assist Youth in applying to Supportive housing and other permanent housing options, • Coordinate with Housing Navigators and Housing Advocate & Benefits Coordinator in follow up with clients and gathering of documentation for processing, • Provide ongoing support to youth in housing following exit of shelter/drop-in. Serve as an advocate and liaison for clients negotiating the shelter system and other social service programs, • Enrollment of clients for Public Assistance & Food-stamps, • Coordinate with social worker in assessing clients’ eligibility and assist with processing for SSI benefits, • Completion of application for SSI for youth who are eligible, • Complete psychosocial reports on youth for Supportive Housing & SOAR screening tools for SSI, • Escort homeless youth to appropriate services and provide transportation as part of case plan, • Facilitate LGBTQ support group, plan outings and socialization events for the LGBTQ youth, • Conduct surveys with LGBTQ youth to assess program’s progress meeting objectives; Triage counseling; Mediation for internal conflicts, • Support Drop-in staff in providing youth access to daily living needs (food, clothes, hygiene supplies, space to rest), • Provide supportive and crisis intervention counseling utilizing a traum based intervention (ARC) for youth with more complex mental health needs and challenges., • Collaborate and coordinate with on- site mental health providers to ensure clients access to care., • Advocacy on behalf of under 18-year-old clients for Administration for Children’s Services support, • Street outreach to homeless and street involved young people, as assigned, • Facilitate Drop-in presentations related to aftercare and independent living skills, • Preparation of case records, prepare monthly and quarterly statistical reports, • Maintain routine administrative responsibilities to include the preparation of correspondence, maintaining files, mail, email, and telephone., • Participate at staff trainings, staff meetings and staff group process workshops & clinical case conferencing; Participate in weekly supervision. Secondary Job Functions: • Petty Cash reconciliation, • Identification of new resources appropriate for population, • Provide wellness and recreational (engagement) activities, • Coordinate services with other Streetwork staff and on-site legal, medical, and psychiatric service providers, • Manage events in the Drop-In Center, Monitor entrance to the program, oversee concrete support to clients, provide transportation to NYC Runaway and Homeless Youth Programs and/or oversee meal preparation Interacts with: • All Streetwork program sites and staff, • All internal Safe Horizon programs and departments that can comprehensively support the client and case plan, • All external agencies and organizations that can provide appropriate services to the client Qualifications: • Experience working in a social services setting, OR, • Personal experience with street survival activities (homelessness, gangs, drug economy, sex industry) with three years separation from involvement in these activities. Deep understanding of the relationship between personal experience and professional standards., • Experience working with youth who have Co-occurring Disorders, • Bachelor’s Degree, creative arts, liberal studies or relevant experience related to working with youth or working in social service settings with target population. Desirable: • Experience in implementing Evidence Based Interventions in trauma informed care in work with youth., • At least 1 year working with the homeless population, youth, or harm reduction Knowledge and Skills: Required: • Compassionate approach to others and openness to new ideas, • Dynamic energy, able to multi-task and negotiate multiple demands on attention, • Non-judgmental approach and ability to empathize with others, • Clear and concise verbal and written communication skill, excellent interpersonal and organizational skills, • Genuine interest in working with disenfranchised youth and young adults Desirable: • Understanding of harm reduction perspective, • Demonstrate the ability to work independently Other: • Basic understanding of computer and systems for managing case records If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 24.74 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Safe Horizon’s Senior DV Victim Advocate (SVD) works within the SVD of NYPD. The advocate partners with police personnel to provide a coordinated, victim-centered approach to teen and adult victims of sexual assault to reduce trauma and improve the quality of services victims receive. The advocate works with victims, friends, caregivers and family members of sexual assault who are seeking assistance from NYPD within the SVD. The advocate will also be available to work with victims of sexual assault on an as-needed basis by responding to their home or to the hospital where they are being treated. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Participate in New York State 40-hour certification training for advocates who provide support for sexual assault victims;, • Provide client centered trauma-informed services for victims of sexual assault who come to the NYPD SVD seeking assistance;, • Conduct visits to a victim’s home with SVD detectives to assist victims as needed;, • Provide information, referrals, and practical assistance to victims experiencing sexual assault;, • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency;, • Provide crisis intervention and supportive listening;, • Advocate with NYPD SVD personnel that may include keeping a victim apprised of an NYPD investigation;, • Provide criminal justice advocacy and support in the initial phases of the criminal justice process that may include linkages to prosecutors;, • Provide brief trauma mental health intervention, and coordination with other providers for on-going clinical care;, • Provide accompaniment with detectives to hospitals, interviews, court, or other sites such as the victim’s home to provide support;, • Ensure protection of survivor’s rights as a victim of sexual assault;, • Help with applying for compensation through the New York State Office of Victims Services (OVS);, • Coordinate community resources for victims of sexual assault, including linkages to other providers as needed;, • Develop and maintain strong relationships with advocate agencies in the sexual assault field; including borough-based sexual assault meetings with partner agencies in the field;, • Provide information and referral for victims for services such as shelter, mental health treatment, medical care, and other entitlements;, • Provide emergency practical assistance for victims including transportation and food vouchers;, • Work collaboratively with police officers and detectives in order to effectively provide assistance to victims;, • Perform data entry into a computerized record keeping system and maintain thorough, accurate, and timely case records and statistics;, • Advocate with Family and Criminal Court staff for victims;, • Participate in cross-training or other education opportunities with NYPD relevant to investigation, victim advocacy, and service provision;, • Conduct community presentations;, • Attend relevant training, workshops and seminars, including sexual assault related task force meetings to ensure strong partnerships with local community-based organizations;, • Work with family members, caregivers and friends of the survivor as needed, and perform other related tasks as assigned. Knowledge and Skills: • Clear and concise verbal and written communication skills., • Excellent interpersonal skills, be assertive and well organized., • Demonstrate the ability to work independently and within a precinct setting., • Prior experience working with victims of sexual assault. Qualifications: • Bachelor’s degree required or equivalent training and experience., • Two years’ experience in crime victim service delivery (or other relevant experience) Basic knowledge of crime victim and domestic violence issues. • Certification as a sexual assault advocate or willingness to attend training immediately upon hire to become certified., • Knowledge of the police and criminal justice system helpful. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $26.37 - $28.57 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Summary: The Senior Case Manager provides direct assistance, either in-person or telephonically, to victims of crime and abuse, specializing in working with survivors of intimate partner and family violence (includes sexual assault and families of homicide victims). The Senior Case Manager will provide services to victims of crime and abuse. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning;, • Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client, • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs; Office of Victims Services compensation, and relocation assistance;, • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs;, • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy;, • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills;, • Maintains thorough and accurate case records and statistics in web-based case management system;, • Collects client data, tests new interventions and tracks outcome;, • Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars;, • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics;, • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients;, • Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff, • Criminal justice personnel, • District Attorney’s Office, • NYPD, • Office of Victim Services, • ACS, • NYCHA and Section 8 staff, • Other social service providers Qualifications: Knowledge and Skills: Required: • Must be sensitive towards and understanding of victimization;, • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse;, • Must be willing to participate in a learning community;, • Must be well organized and detail oriented;, • Must demonstrate the ability to work independently and be resourceful;, • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better);, • Must be a team player;, • Possess strong communication and organizational skills;, • Excellent interpersonal skills – must have the ability to be assertive; and, • Able to work under pressure in a calm and reassuring manner;, • Education:, • A Bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least three years of prior direct service experience in a social service setting is required – Or- a minimum of two years of case management experience at Safe Horizon is preferred., • Experience working with survivors of intimate partner and family violence and other victims of crime; If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.68 - $26.58 hour Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crimeIf hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Bronx Family Court Program offers case management and practical assistance to victims of crime. The overall goal of the program is to reduce the impact of victimization through advocacy, counseling and other support services. The Case Manager provides case management services to victims of domestic violence involved in the family court system. Essential Job Functions: • Providing client-centered crisis intervention, emotional support and case management to victims of crime and abuse, with a special focus on the Integrated Domestic Violence Court;, • Providing information regarding the Family Court process, court procedures and the types of relief available, including Orders of Protection;, • Advocating with Family Court personnel (Judges, Court Clerks, Court Officers, civil legal attorneys, etc.) and the criminal justice system on behalf of clients;, • Safety planning and risk assessment;, • Referring victims to shelters and other services as needed;, • Assisting clients with relocation and housing;, • Providing emergency practical assistance including OVS compensation applications, transportation, food vouchers, financial assistance, emergency cell phones, lock replacement, etc.;, • Attending internal and external meetings, trainings and workshops;, • Maintaining thorough and accurate case records and statistics;, • Various other duties to be determined by supervisor. Supervisory Reports: • None Knowledge and Skills: Required: • Understanding of the dynamics of domestic violence and other forms of victimization;, • Experience working with survivors of domestic violence;, • Excellent communication and organizational skills;, • Ability to work as part of a team while also independently generating tasks;, • Good communication skills, written and verbal;, • Computer knowledge;, • Organizational skills. Desirable: • Knowledge of the Family Court and criminal justice system is preferred., • Bilingual (English/Spanish) preferred. Education: Required: • Bachelor’s Degree in a related field or equivalent experience. Desirable: • Experience working with domestic violence victims;, • Experience in a social service setting.If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $ 23.36-25.30 Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description Summary: Safe Horizon’s Safe Way Forward program provides comprehensive trauma-informed client-centered services to families who are affected by intimate partner violence and are involved in the child welfare system. Our goal is help those who have experienced physical, emotional or other forms of abuse to establish long-term safety and healing from the effects of trauma. Safe Horizon uses a client centered, trauma informed, anti-oppressive approach to supporting clients. Safe Horizon recognizes that families who have experienced intimate partner violence may want to or need to stay in contact with the person causing harm in the family. The Safe Way Forward program (SWF) was designed to engage family members with support to assist in healing and explore ways for families to maintain contact where safe to do so. In this model, all participating members of the family are considered clients (survivor, person causing harm, and their children). Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Essential Job Functions: The Parent Coach plays a critical role in supporting parents in the Family Focused program. The Parent Coach will have experiences similar to those of program participants including past history of involvement with the Administration of Children’s Services (prevention, foster care, etc), or having witnessed/experienced family violence as a child. Duties may include some or all of the following: • Help engage families in services, • Participate in home, office and/or school visits with other Family Support Team members, where needed, • Support parents in the goal setting process,, • Help parents navigate public systems (housing, public benefits, family court); accompanying parents to appointment, • Co-facilitate trauma intervention groups, • Support parent to prepare for Family Team Conferences, support parents during FTC (as needed) and help parents process after FTC, • Commit to developing practice skills in accordance to Safe Horizon’s client centered, trauma informed, anti-racist approach, • Prepare for and participate in regularly scheduled FFP team case review meetings about new and on-going cases; where appropriate, • Attend trainings relevant to position, • Actively participate in individual supervision, in accordance with Safe Horizon’s quality supervision standards, • Maintain open communication with supervisors and team members, • Implement strategies for addressing vicarious trauma Knowledge and Required Skills: • Excellent interpersonal skills and well organized;, • Demonstrate the ability to work independently and also work on a team, • High school diploma/GED and two years of related experience or Associate Degree and one year of related experience Strongly Preferred: • Bilingual Spanish/English fluency Other: • Full time, some nights and weekends If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdfKnow Your Rights: Workplace discrimination is illegal. Hiring Range: $23.75 to $24.75 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning. Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client. • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Collects client data, tests new interventions and tracks outcome. Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars. • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients. Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff., • Other social service providers. Knowledge and Skills: Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills., • Able to work under pressure in a calm and reassuring manner. Education: • A bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least one year of prior direct service experience in a social service setting is required. Experience working with survivors of intimate partner and family violence and other victims of crime preferred. • Bilingual (English/Spanish, French, Chinese, Arabic, Korean) preferred. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 - $26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: The Case Manager provides both practical advocacy services and support to domestic violence survivors and their children in a residential setting. Duties may include some or all of the following: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Provide ongoing safety assessment and risk management, crisis intervention, crisis counseling, emotional support and case management services of complex client cases, • Advocate on behalf of clients with both internal and external partners to increase client’s access to benefits and resources; provide accompaniment as necessary and requested by clients, • Maintain accurate and timely documentation of case files, including funder reports, • Engaging residents in weekly individual case management sessions that focus on engagement, de-escalation, risk management and safety assessment;, • Participating in staff meetings, case conferences, supervision meetings, trainings and other meetings as required;, • Assisting in the daily operations of the work site to maintain adequate coverage, and a trauma informed/ healing environment; Qualifications: • High school equivalency or high school diploma plus relevant training and experience in human services or related field, including some prior experience working with victims of crime If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.36 - 25.30 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025

Job Description The Crime Victim Assistance Program (CVAP) is a joint program of Safe Horizon and the New York City Police Department (NYPD)that has assigned advocates to every police precinct and Police Service Area (PSA), 86, in total, citywide. Some precincts have two advocates assigned (a crime victim advocate and a domestic violence victim advocate) except for several identified precincts with one advocate. The precincts with one advocate are assigned to work with all victims of crime, including victims of domestic violence. Advocates literally sit side by side with police officers and NYPD civilian personnel and rarely have their own office space. As such, they develop skills where they address the lack of privacy with clients, while navigating a shared space with an outside entity- the NYPD. Advocates are required to report to the precinct/PSA each day for their shift. The Safe Horizon crime victim advocate/domestic violence advocate partners with the police personnel to provide outreach to victims who have filed police reports, or victims who walk into a precinct and seek assistance. The advocate will enter client information into the Case Management System in a timely fashion. The advocate will work with all victims of crime who need help from the NYPD with a specific focus for victims who filed a report as victims of violent felony offense as well as victims of domestic violence who have filed police reports on an as-needed basis. Given the volume in many precincts, advocates will assess high risk and focus on their on-going support for victims identified as such. Responsibilities: • Provide client centered, trauma-informed and culturally centered services for all victims of crime, as well as criminal justice advocacy and support in all phases of the criminal justice process., • Act as a point of contact for hate crime cases and gun violence cases within the precinct, collaborating closely with NYPD personnel, such as the Gun Violence Strategies Partnership (GVSP) and NYPD Hate Crimes Task Force, as well as city agencies including the NYC Human Rights Commission., • Provide client -centered, trauma-informed, culturally centered services specifically for victims of hate crimes and gun violence, as well as advocacy in the community and within various systems., • Share their expertise in criminal and civil legal systems with neighborhood members and community-based organizations (CBOs) as well as with the police., • Conduct roll-call trainings with the NYPD about the role of the advocate and speak at the NYPD Academy or other promotion events addressing topics, information and resources to help NYPD better serve the community., • Collaborate closely with police officers and detectives to ensure timely, coordinated and effective support for all victims of crime; establish and maintain strong working relationships with all precinct personnel to deliver quality services to all victims of crime., • Conduct community presentations and outreach; travel required for in-person Safe Horizon meetings and trainings as well as with community-based organizations and city agencies to develop and strengthen partnerships., • Work with police officers and detectives to identify families that are most at risk to ensure coordination of services for individuals and families., • Conduct visits to a victim’s home wearing a bullet-proof vest, accompanied by NYPD, to assist victims as needed., • Help clients with applying for compensation through the NYS Office of Victim Services (OVS) and provide advocacy with OVS as needed to ensure clients receive compensation in a timely manner., • Provide housing assistance for clients in need that includes accessing the Coordinated Assessment and Placement System (CAPS) and navigating various other systems to ensure clients can find and secure safe affordable housing., • Provide advocacy with various housing systems, including NYCHA and HPD to ensure clients can access safe, affordable housing., • Conduct client centered safety assessments and safety planning suited to the individual’s needs for safety, privacy, and sense of agency., • Provide information and referrals for victims for services such as shelter, mental health treatment, medical care, and other entitlements, as well as practical assistance such as transportation and food vouchers., • Connect and collaborate with all internal Safe Horizon programs and departments that can comprehensively support the client and case plan. Qualifications: Required: • Bachelor’s Degree required or equivalent training or experience., • Two years’ experience in crime victim service delivery, or other relevant experience., • Knowledge of the police, criminal justice and housing system helpful. Preferred: • Demonstrate the ability to work independently within a precinct or PSA setting., • Clear and concise verbal and written communication skills., • Excellent interpersonal skills and organizational skills., • Demonstrate eagerness to develop and maintain relationships in the criminal and civil justice systems., • Basic understanding of computers and systems for managing case records., • Bilingual ability may be required to meet individual precinct/community needs., • Flexibility working occasional evenings and weekend hours. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.83 - $26.37 Hourly. Full-time Hours: 35 Hours per week. Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center.

Job Description Essential Job Functions: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Conducts client centered safety assessment and risk management planning. Provides crisis intervention and direct assistance to victims of crime and abuse; develop creative solutions reflecting clients’ unique needs in collaboration with client. • Advocates for clients for public entitlements with systems and other agencies, where necessary, such as obtaining orders of protection, help with hospital/medical related needs, Office of Victims Services compensation, and relocation assistance., • Provides information and referrals and facilitates linkages for clients for services such as shelters, mental health treatment, public assistance and other entitlements based on assessment and clients’ needs., • Assesses for and provides emergency practical assistance for clients including transportation, food vouchers, financial assistance and lock replacement in accordance with agency policy., • Engages in regular supervision meetings with supervisors to review cases, reflect on client interaction and build skills., • Maintains thorough and accurate case records and statistics in web-based case management system., • Collects client data, tests new interventions and tracks outcome. Participates in staff meetings, individual and group supervision, community meetings and relevant trainings and seminars. • Conducts educational presentations and trainings and participates in outreach events for community groups about intimate partner and family violence, victim assistance resources and other related topics., • Works collaboratively with other Safe Horizon programs to facilitate linkages for clients. Various other duties to be determined by supervisor. Interacts with: • Safe Horizon staff., • District Attorney’s Office., • NYPD., • Office of Victim Services., • ACS., • NYCHA and Section 8 staff., • Other social service providers. Knowledge and Skills: Required: • Must be sensitive towards and understanding of victimization., • Must be able to demonstrate respect, compassion and a non-judgmental approach to victims of crime and abuse., • Must be willing to participate in a learning community., • Must be organized, detail oriented and solution focused., • Must demonstrate the ability to work independently and be resourceful., • Must demonstrate leadership skills (acts as a “go-to” person for colleagues, takes initiative; suggests ways to make processes work better)., • Must be a team player., • Possess strong communication and organizational skills., • Excellent interpersonal skills., • Able to work under pressure in a calm and reassuring manner. Education: • A bachelor’s degree in a related field (Social Work, Psychology, Human Services etc.) or equivalent experience is preferred. Experience: • At least one year of prior direct service experience in a social service setting is required. Experience working with survivors of intimate partner and family violence and other victims of crime preferred. • Bilingual (English/Spanish, French, Chinese, Arabic, Korean) preferred. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $23.62 - 26.58 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective;, • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: • High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Hiring Range: $25.82 - $29.05 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Responsibilities: Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Coach and guide staff in their client practice that reflects these approaches. • Using neutral and non-judgmental language when responding to the needs and requests of residents and ensuring that Residential Specialist are meeting this expectation;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between resident’s family members and/or roommates;, • Monitoring intake calls to assure staff are exploring and implementing immediate safety needs and a risk management plan during screening calls for shelter placement;, • Mediating disputes and addressing grievances from a trauma informed perspective., • Assist the Director in the day to day operations of the program by ensuring the facility is meeting coverage and facility safety regulatory standards., • Efficient oversight of the unit vacancy, billing documentation and client intake process; including attendance, client signatures and absence notifications., • Ensuring that regular health and safety checks (rounds) and unit inspections occur as required. happen from a trauma informed perspective;, • Provide staff with bi-weekly individual and monthly group supervision that is reflective and prioritizes improvement of CCP skills and includes discussions about vicarious trauma;, • Responsible for recruiting, supervising and managing performance of residential specialists, which include disciplinary actions as needed. Understanding and responding to vicarious trauma with a focus on self-care (both for self and for staff members);, • Completing annual staff performance evaluations; developing staff professional development Secondary Job Functions: Qualifications: High school equivalency or high school diploma plus three years of relevant training and experience in human services or related field Additionally, the candidate that is selected to fill this role must have or make arrangements to obtain the following certifications within the first 3 months of hire: • First Aid and Safety with CPR from the American Red Cross, • New York State Security Guard License, • F-02 Fire Guard Certification, • F-80 Fire Guard Certification If the candidate that is chosen for this position has Fire Guard certification cards that list a former employer, then the candidate must request updated cards that reflect the name of the new employer. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $25.82 to $27.48 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center Safe Horizon was named one of City & State New York Top Workplaces of 2025 and recognized for Great Employee Benefits!

Job Description The Safe Horizon DV Shelter Program provides safe and confidential spaces for DV Survivors and their children. We are committed to providing these services with empathy, compassion, professionalism, non-judgement, and respect. Our spaces respect survivors’ right to self-determination and focus on giving families and individuals the space, both emotional and physical, to heal from the victimization and trauma they have experienced. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients. Identify when a client is experiencing trauma reactions and help client stabilize;, • Conduct emergency shelter intakes for site vacancies and vacancies at sister sites as part of the Central Intake team;, • Assess immediate safety needs and develop a risk management plan during intake of shelter placement calls;, • Using neutral and non-judgmental language when responding to the needs and requests of clients;, • Provide crisis intervention including mediation and de-escalation skills to diffuse situations between residents’ family members and/or roommates;, • Participate in trainings to improve client centered practice skills and knowledge about self-care and vicarious trauma and its impact;, • Plan, implement and/or research self-care and other social activities for clients and their children;, • Actively participate in donor tours and help with special client events and holiday parties;, • Conduct regular health and safety facility checks;, • Understand and follow emergency procedures, including fire procedures;, • Sort and organize donations of food, clothing, or items/projects as assigned;, • Distribute supplies to clients in accordance with established guidelines and/or emergency requests from clients;, • During the orientation process, determine clients’ immediate needs and provide referrals for basic needs;, • Provide referrals for clients following their initial Case Management session;, • Assist with basic office tasks such as archiving, filing , collating, update lists or as assigned;, • Enter activity log information, shift notes and Case Management System (CMS), in a timely fashion and accurate manner;, • Provide starter kits, assisting with bed utilization by helping with apartment preparation and cleaning; moving clients’ belongings as assigned;, • Provide childcare as requested by clients or staff in accordance with written policies;, • Provide client accompaniment to important appointments when requested;, • Assist with admission and discharge of clients. This may include, providing childcare, assisting with client belongings if facility staff is unavailable and other tasks assigned by management., • Complete discharge paperwork which includes completing discharge checklist with clients, and all related discharge procedures;, • Comply and adhere to funders’ fire and health safety mandates by obtaining and maintaining Fire Department of New York (FDNY) and Red Cross certifications as indicated by shelter leadership. Qualifications/Certification Requirements:, • High School Diploma/GED and two years relevant experience., • Basic computer skills necessary., • Candidate must have or obtain the following certifications within 3 months of employment: At Emergency Shelters, obtain the F07-Fire and Emergency Drill Conductor and S95-Supervision of Fire Alarm Systems. At Transitional Shelters, obtain F80- Coordinator of Fire Safety and Alarm Systems in Homeless Shelters, Pediatric CPR/ First Aid Certification, and Security Guard License. Safe Horizon is committed to providing a reasonable accommodation to ensure individuals with disabilities can meet any physical demand requirement(s) of the position, or otherwise perform the corresponding task(s), where possible. If you require a reasonable accommodation, including to participate in the job application or interview process, please contact your Human Resources Recruiter. If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: Know Your Rights: Workplace discrimination is illegal Salary Pay Range: 22.81 - 23.96 Hourly Full-time Hours: 35 Hours per week Full-time Benefits: Vacation Time, Paid Sick Time, Holidays, Medical, Dental, Vision, 403(b) Retirement Plan, Company Life Insurance, Medical/Dependent Care Flexible Spending Accounts, Tuition Assistance Program, Commuter Benefits Program, Gym Reimbursement, Parental Leave, Employee Learning Center

Job Description Summary: The Safe Horizon Supervised Visitation Program provides the setting for safe visitation between a child and their non-custodial parent where there has been a court determination that unsupervised visitation is unsafe or inappropriate. Responsibilities: • Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens, into your work with clients., • Under the supervision of the Supervising Social Worker, monitor visits between non-custodial parents and their children;, • As needed, conduct intake interviews and assess families for participation in the Supervised Visitation Program;, • Assist in the preparation of reports for the court;, • Keep session notes, attendance records, and statistics., • Attend internal and external meetings, trainings and workshops;, • Various other duties to be determined by supervisor. Qualifications: Required: • Clear and concise verbal and written communication skills., • Excellent interpersonal skills, be assertive and well organized. Desirable: • Knowledge of the Family Court and criminal justice system is preferred., • Bilingual (Spanish) preferred., • Understanding of the dynamics of domestic violence and other forms of victimization., • Experience working with survivors of domestic violence. Education: Required: • BS/BA Degree in a Social Services related field or equivalent relevant experience If hired, I agree to abide by all of Safe Horizon’s rules and regulations, and understand that, if employed, my employment may be terminated with or without cause, and with or without notice, at any time, at the option of either the company or me. I further understand that no representation, whether oral or written by any representative or agent of the organization, at any time, constitutes a contract of employment. AmeriCorps, Peace Corps and other national service alumni are encouraged to apply. Technology Statement: Applicants may be responsible for providing the equipment and tools they need to work remotely as required, such as access to a computer, internet service, and phone service. Safe Horizon will discuss potential solutions with candidates and may assist where needed and agreed to in advance. Please follow this link to view complete EEO Law and complaint filing information: https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf Know Your Rights: Workplace discrimination is illegal. Hiring Range: $ 24 - $25.00 hour Safe Horizon was named one of City & State New York Top Workplaces of 2025 and 2026 Top Workplaces

Job Description Overview Opportunity: Night Auditor Balance revenue and settle accounts nightly, maintain files, and reset the system for the next day of operations while performing Guest Service Agent tasks and duties. Your Growth Path Front Office Supervisor/Accounts Payable or Receivable Clerk – Front Office Manager Your Focus • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits., • Keep records of room availability and guests' accounts, manually or using computers., • Prepare and distribute daily reports., • Audit and reconcile cashiers., • Audit, reconcile, consolidate, and transmit all credit cards on a timely basis., • Input and update financial information into the BRAINS network., • Check guests in/out and perform Guest Service Agents tasks., • Respond to guest inquiries and resolve complaints., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits and wear protective safety equipment., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skills • High School diploma or equivalent preferred., • Previous night audit/accounting experience or equivalent training required., • Computer knowledge/Excel and arithmetic skills required., • FSD is a plus, required within 90 days of employment. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, and weekends., • Requires standing for extended periods, walking , lifting up to 25 pounds, bending and reaching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Job DescriptionPosition: Guest Service AgentEssential Duties and ResponsibilitiesAs a Guest Service Agent, you will provide exceptional service to guests throughout their stay. You will be responsible for assisting guests with check-in, check-out, and addressing their needs to ensure a positive and memorable experience. As one of the first points of contact for our guests, you play a key role in creating a welcoming atmosphere and delivering outstanding hospitality. Guest Service Agents are expected to perform the following responsibilities with professionalism, accuracy, and the highest standards of customer service:Act in accordance with all security and emergency procedures and manage the instigation of these, as requiredEnsure that all Guest complaints managed, recorded, and resolved promptlySupport the Night Auditor with all Front Desk and accounting related duties Produce nightly reports, as requiredInform Departments of special requests, early/late departures, room changes and other Guest requestsMaintain good communication and work relationships in all hotel areasAct in accordance with fire, health and safety regulations and follow the correct procedures when required Deliver attentive, courteous, and efficient service to all guests during check‑in, throughout their stay, and at checkout, while upholding the highest standards of service and hospitality.Accurately process guest charges, collect payments, and adhere to all cash-handling standards in accordance with established SOPsManage guest mail, calls, and messages with the utmost respect for privacy and a high level of professionalismServe your role and Team in an environmentally-conscience manner.Required Skills and RequisitesJob RequirementsGuest Service Agents are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behavior's, skills, and values that follow:Positive attitude and good communication skillsCommitment to delivering a high level of customer serviceFlexibility to respond to a range of different work situationsFlexible work schedule Day Shift, Night Shift, Weekends, and HolidaysIt would be advantageous in this position for you to demonstrate the following capabilities and distinctions:2yrs Front Desk experienceKnowledge of the hospitality industryHigh level of IT ProficiencyPalette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health benefits, extensive training and development programs, promotion from within the organization, and a positive team-based culture where people make the difference.Palette Hotels is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.Palette participates in E-Verify to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the Everify website.

Job Description Check guests in and out of rooms; ensure that all guest information is accurate and up to date Handle all guest payment for charges incurred; correct guest bills as needed Prepare audit accurately at end of shift Maintain an accurate bank for giving change, cashing checks, etc Answering both guest and team member inquiries Accepting mail, packages, laundry, etc from guests and properly processing those items Answering any phone calls that come to the desk Dispatch bellstaff for guest assistance Follow any directions given by Front Office Manager or Assistant Front Office Manager Keep updated on all Front Office news as well as hotel-wide announcements, functions, etc by checking the Front Office information board daily

Job Description SUMMARY: In this role, you will be responsible for delivering warm, efficient, and professional front desk service across all interactions, from check-in to check-out and every request in between. We are looking for individuals who are genuinely passionate about hospitality, thrive in a fast-paced environment, and take pride in making guests feel at home. RESPONSIBILITIES: Guest Check-In & Check-Out -Welcome all guests warmly upon arrival and execute smooth, accurate check-in and check-out procedures. -Verify guest identification, process payment methods, and issue room keys in accordance with hotel security policies. -Clearly communicate room types, rates, amenities, hotel policies, and local area information to guests. -Process early arrivals, late check-outs, room upgrades, and special requests in a professional and accommodating manner. Guest Relations & Service Excellence -Serve as the primary point of contact for all guest inquiries, requests, and concerns throughout the duration of their stay. -Resolve guest complaints promptly, empathetically, and effectively; escalate unresolved issues to the Manager on Duty when necessary. -Anticipate guest needs and deliver personalized service that exceeds expectations and drives positive reviews. -Respond to guest requests via phone, in-person, and internal messaging systems in a timely and courteous manner. -Promote hotel amenities, services, and local attractions to enhance the overall guest experience. Reservations & Property Management System -Create, modify, and cancel reservations accurately using the hotel’s property management system (PMS). -Process walk-in guests and manage room inventory to maximize occupancy and revenue. -Reconcile daily room status reports with Housekeeping and communicate discrepancies in a timely manner. -Post charges, apply adjustments, and complete end-of-shift cash and credit reconciliation with accuracy. -Run and distribute nightly reports as required by the General Manager or Front Desk Manager. Communication & Interdepartmental Coordination -Maintain clear and continuous communication with Housekeeping, Maintenance, and other departments to fulfill guest needs efficiently. -Log all guest requests, complaints, and notable incidents accurately in the shift communication log. -Relay accurate wake-up call schedules, do-not-disturb requests, and any special guest notes to relevant departments. -Support the Manager on Duty (MOD) by acting as a communication hub across all hotel departments during the shift. Safety, Security & Compliance -Follow all hotel security protocols, including key issuance procedures, guest verification, and restricted area access. -Maintain a thorough knowledge of emergency procedures and respond calmly and effectively in the event of an emergency. -Adhere to all brand franchise standards, hotel policies, and applicable regulatory requirements at all times. -Report any suspicious activity, safety hazards, or maintenance issues to management immediately. -Ensure the front desk, lobby, and surrounding common areas are clean, organized, and presentable at all times. Administrative Duties -Complete all required shift paperwork, reports, and logs accurately and on time. -Handle incoming calls with a professional phone manner; direct calls to appropriate departments as needed. -Manage the receipt, secure storage, and proper logging of guest packages, mail, and lost-and-found items. -Assist with administrative tasks as assigned by the Front Desk Manager or General Manager. -Perform other duties as assigned, consistent with the responsibilities of this role. Physical Requirements This role requires the ability to stand for extended periods (up to 8 hours per shift), lift and carry items up to 25 lbs, and work in a lobby environment with varying noise levels. The Guest Service Agent must be able to work a flexible schedule including overnight shifts (Night Audit), weekends, and holidays as business needs require. M&R Hotel Management is committed to equal employment opportunity. Qualified individuals must be able to perform the essential functions of the position, with or without reasonable accommodation. Associates or applicants who require a reasonable accommodation should contact the People & Culture Department. M&R Hotel Management participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator – Front Office Manager or Sales Manager Your Focus • Immediately greet guests and offer to assist with their needs., • Register and assign guests to hotel rooms., • Establish methods of payment and verify credit., • Make and confirm reservations., • Compute bills, collect payments, and make change for guests., • Transmit and receive messages, using telephones or the PMS system., • Respond to guest requests in a timely manner., • Receive and resolve guest complaints, elevating to supervisor if necessary., • Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms., • Perform bookkeeping activities, such as balancing accounts and conducting audits., • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction., • Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards., • Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods., • Ensure overall guest satisfaction., • Perform other duties as requested by management. Your Background and Skill • High School diploma or equivalent preferred., • Previous customer service experience or equivalent training required., • Knowledge of PMS systems preferred. HHM Hotels Benefits and Perks • Competitive wages for full time and part time opportunities, • Medical, Dental and Vision Health Insurance, • Paid Time Off, • 401k Company Match, • Daily Pay, • Free Basic Life Insurance, • 24/7 access to TELUS Health, a confidential work-life resource., • Travel Discounts, • Commuter Transit and Commuter Parking Benefits, • Employee Assistance and Wellness Program, • Educational/Professional Development, • Referral Bonus Program Work Environment and Context • Work schedule varies and may include working on holidays, weekends and alternate shifts., • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. What We Believe People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It