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Who We Are? ITC Infotech is a leading global technology services and solutions provider, led by Business and Technology Consulting. ITC Infotech provides business-friendly solutions to help clients succeed and be future-ready, by seamlessly bringing together digital expertise, strong industry specific alliances and the unique ability to leverage deep domain expertise from ITC Group businesses. The company provides technology solutions and services to enterprises across industries such as Banking & Financial Services, Healthcare, Manufacturing, Consumer Goods, Travel and Hospitality, through a combination of traditional and newer business models, as a long-term sustainable partner . What we are looking for? We are seeking a professional and experienced On-Site IT Support Specialist to provide hands-on technical assistance and coordination. This role requires a candidate with strong technical acumen, excellent communication skills, and the ability to operate effectively in a corporate environment supporting executive users. In addition to providing local support, the individual will act as a regional coordinator for IT support staff across Europe, helping to establish procedures, streamline operations, and contribute to automation initiatives. Key Responsibilities • Provide on-site IT support (hands & feet) to end users, including executives., • Act as the point of contact and coordinator for IT support teams across European offices, ensuring consistent standards and practices., • Support the Customer Success Management (CSM) team by handling operational tasks and reducing workload., • Collaborate with internal teams to analyse support tickets, identify trends, and support automation opportunities., • Assist in maintaining IT infrastructure, including basic networking and cybersecurity tasks., • Document processes, provide user guidance, and ensure a smooth IT experience for employees., • Provision of On-site Support at client locations, with suitable skills to meet the defined Scope of Services, • Swap out of faulty Hardware End User Devices at defined locations – replacing faulty hardware with a suitable, like-for -like substitute Manned sites only, • “Site support” service for technical support to End Users at the desk-side and the client Service Desk, • Power cycling (turning equipment on / off), • Toggling a switch, pushing buttons, • Securing cabling to connections, • Observing, describing or reporting on indicators or display information on devices to client Service Desk or technical teams, • Entering provided commands in devices as instructed by the client Service Desk, • Basic observation of the device and work area, • Working with third party engineers if necessary, • Resolve obvious faults or anomalies, • Describe faults and issues to client or OEM 3rd line support, • Re-imaging End User Devices where faults are diagnosed by the client Service Desk for sites with vendor on-site engineering, • Restoring End User data from the client network to replacement devices (Manned sites only reconnecting printer Hardware to the client network, • To ensure that back-up on servers completed successfully to a client managed, prescribed process Manned sites only and to report any errors back to client SD, • Daily back-up tape changes Manned sites only and to report any errors back to client SD, • Time & materials – consumable items and ad hoc repairs on Third Party equipment on a Reasonable Endeavor basis. Vendor will provide a Desktop Engineer as per the description in appendix 2. Once the ticket has been assessed by the Vendor IM then it will be referred to 1L-Service desk for approval to proceed -with costs of any parts and labor- also indicating if the call will be progressed by a vendor technician or a Vendor third party. Once approved the call-out will be progressed and the client Service desk updated until resolution. The billing will be included in the quarterly chargeable ticket consolidation report detailing the incident reference number and a summary of the issue., • Biannual IOS/Firmware upgrades to network LAN devices., • Working with the client network team to resolve network Infrastructure issues in collaboration with client teams- Manned sites only other than under LAN support, • Provision of Full-time Desk-side Engineer at prescribed client locations, • Skillset will be a Desktop / Key skilled support engineer with at least 12 months experience in standard End User device hardware and COTS software in a customer facing role., • Engineer will take “tickets” [Incidents & Requests] from the client Service Desk via client Service toolset; where client Tickets are not raised the Engineer will retrospectively log Tickets via client Service Desk, • Engineer to be experienced in Services as mentioned in respective section below, • Engineer to be familiar and experienced in Technologies as per respective Section of this Service Specification., • Backfill cover (replacement similar skilled Vendor Desk-side Engineer) will be provided for planned absence cover for up to 25 days per annum. Additionally, backfill cover will be provided for absence due to off-site training and any sick leave., • Desk-side Support Engineer to support End User specific Hardware and Software including Tablet and Smartphone in conjunction with client Service Desk Required Skills & experience: • 4–6 years of experience in IT Helpdesk / Technical Support roles, • Proven experience in IT support or technical operations within a corporate environment, preferably supporting executives., • Strong communication and interpersonal skills, with the ability to interact confidently at all levels of the organization., • Knowledge of IT infrastructure, end-user support, networking fundamentals, and basic cybersecurity practices., • Experience coordinating across multiple teams and locations is a strong plus., • Analytical mindset with the ability to assess support tickets and suggest improvements., • Professional demeanour with a high level of reliability and discretion., • Fluency in English language. Our X-Factor • Work ethic: You are a consummate professional., • Aptitude: You have an innate capacity to transition from project to project without skipping a beat., • Communication: You have excellent written and verbal communication skills for coordination across projects and teams., • Impact: You are a critical thinker with an emphasis on creativity and innovation., • Passion: You have the drive to succeed paired with a continuous hunger to learn., • Leadership: You are trusted, empathetic, accountable, and empower others around you.

Travel, Tourism, Tour Operators.Location: Edinburgh, Scotland - hybrid working options after probation.Salary: between £28,000 and £33,000 per annum depending on experience.A well-established tour operator who pride themselves in being specialist in creating tailor made tours in Great Britain and

As a Work From Home Travel Coordinator, you will support clients throughout their travel journey, from planning to return. Benefits • 100% remote — work from home.

French Selection (FS) in Edinburgh is seeking an Italian-Speaking Group Series Coordinator to manage and coordinate Italian group travel programmes from confirmation through to completion.

Meetings, incentives, conferences and events (MICE) specialist required to work as a Project manager for an inbound destination management company for the Scotland area.This is a unique position for someone based in Scotland that’s happy to commute to the Edinburgh area 2-3 times a week, with MICE

Waverley Residential Home, Galashiels.SVQ2 or equivalent is desirable but not essential.You can earn whilst you learn!.PVG Adults – we will do this for you! SSSC registered.We focus on these five principles to provide excellent care through a well-structured, meaningful and person-centred approach

Blue Arrow are actively seeking Postal Delivery Drivers to join a successful delivery office team in Dalkeith (EH22).As a Postal Worker, you will be a vital part of the community, delivering letters and parcels, while being the friendly face that people look forward to seeing.Our client is the leadi

Working 4 shifts per week throughout Monday - Sunday.Sleep ins and weekend working required as per a rota.There is an enhancement for working out with core day hours of 9pm-7am.This is paid as one third of an hour extra for any hours worked between 9pm and 7am.East Lothian Children’s Services are

Support Worker Job with Newcross Healthcare in Edinburgh.Full time and part time available.Newcross Healthcare is recruiting experienced Support Workers to work in residential homes, supported living services and community care settings.If you have at least six months of paid UK care experience an

As a Support Worker in our Transition Service, you will play a key role in supporting young adults as they take their first steps into life after school, building confidence, independence and real community connections.This is a community-based role supporting school leavers, typically aged 16 to ea

Cleaner (Permanent) (15/5057).Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Award – 2024.

Should it be possible to make such an adjustment in order that you can undertake the travel responsibilities of the post, this will be taken into account in consideration for this role.

Midlothian Council Contact Centre provides front line customer services across a wide range of council functions, including (but not limited to) Children & Families, Health & Social Care, Housing Repairs, Waste Services, and Revenues & Benefits.While our Customer Service Advisors are skilled on mult

The salary advertised is full time (35 hours per week, 52 weeks per year).Part-time hours / sessional posts will be pro-rated accordingly.This is a 39 week sessional post i.Monday - Thursday, 08:30-15:00.Monday - Thursday, 11:00-14:30.You will be asked to indicate which post(s) you would like to be

We are currently recruiting Care at Home Support Workers to provide high-quality, person-centred care to individuals in their own homes across Midlothian.If you are passionate about supporting people to live independently and with dignity, we want to hear from you.As a Care at Home Support Worker, y

Cleaner (2) (Permanent) (15/5057) (15/5188).Join our award-winning school cleaning team.We’re proud of our award-winning service, recognised with:.ASSIST-FM Contribution to Cleaning Award - 2022.APSE Building Cleaning Innovation Award - 2023.Building Cleaning Most Improved Performance Networks Awa

Reference: 4791885Job ID: 5405386Posted: 2026-07-17Closing date: 2026-10-16Location: United KingdomSalary: 75,000 - 100,000 base + 50% OTE (paid quarterly) + benefits (per annum)Job type: PermanentWorking pattern: Full timeIndustry: Government & Public Services / IT SalesCompany: HaysConsultant: Rid

Your ImpactAs a Major Account Manager, you will drive and orchestrate large complex sales cycles and work with our internal partners and teams to best serve the customerYour consultative selling experience will identify business challenges and create solutions for prospects and our customersUnders

My client, a global leader in electromechanical and power electronic components, is seeking an experienced Key Account Manager to drive growth across the UK market.This is a hands-on, customer-facing role focused on managing and developing key strategic accounts, as well as identifying new business

Ability to travel as needed to support customers, internal stakeholders, and team development.

Our client is seeking an experienced Tax Manager to work as a part of their growing tax department providing tax accounting advisory services to their clients predominantly based in the Channel Islands.You will also be expected to work with other tax teams from around the firm’s global network pro

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life.It was our founding belief in 1931 and continues to be our guiding principle.We are redefining healthcare delivery to make a g

Your Responsibilities:Develop account development strategies to grow Rockwell Automation's presence within the South West territory, with a clear focus on new logo acquisitionLead strategic sales pursuits, aligning our teams, domain experts, and partners to win new business and convert opportunities

About UsPENSION ENHANCEMENTS UP TO 10% | 4-WEEK SABBATICAL EVERY 5 YEARS | STAFF DISCOUNT | EXTRA HOLIDAY DAY EACH YEAR We love great craft beer.We want everyone to be as passionate about it as we are – and our central team are vital in this mission.Every single person in our team can shape our f

My client, a well-established specialist distributor within the RF and microwave industry, is looking to appoint an additional Account Manager to support continued growth across Ireland and Scotland.Working across advanced electronic components, integrated solutions and specialist test technologies,

WSP’s Chemical Risk team is looking for a passionate account manager who is focused on developing and growing the relationships and corresponding order book within their own portfolio of around 100 accounts with a suite of sustainability, emergency response, and regulatory compliance solutions wit

Ensure the timely and successful delivery of Medscape solutions in collaboration with customer needs and objectives Support overall client satisfaction by providing the highest caliber customer-service experienceDemonstrated client management expertise, presentation skills, and Medscape product val

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

Key ResponsibilitiesAccount Management: Build and maintain long-term relationships with a portfolio of key customers Act as the primary contact, ensuring high levels of satisfaction and retention Understand customer needs and develop tailored strategies to meet themSales Execution: Identify new

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Senior Technical account manager — QualysOverview:The Senior TAM role at Qualys is a senior, highly technical solution architect responsible for engaging with large and strategic ent

Ability to travel to AutoStore, Partner, or Customer locations across EMEA as required.

Do you want to be part of a business that genuinely values entrepreneurialism, innovation, and individual accountability? We focus on our customers and are proud of the difference our technology makes.We partner with some of the largest manufacturing companies in the world, and our technical innovat

Who we are:Tinuiti is the largest independent full-funnel marketing agency in the U.Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works.Its proprietary technology, B

Would you like to be part of a team focused on increasing adoption of Amazon Web Services in Higher Education in Scotland? Do you have the business savvy and the technical background necessary to help establish Amazon as a key technology platform provider? As Account Manager in Higher Education, you

National travel will be a requirement of the role and some occasional and ad-hoc international travel may be required.

Willingness to travel regularly as required.

Our Benefits for this role:Life Assurance x2 your annual salary 25 days holiday plus bank holidaysBirthday day offHoliday Purchase Scheme - allowing up to 5 additional holidays days Discounted rates on Hotels & Travel Gym & Fitness Discounts Private Healthcare Pension SchemeCompany Sick pay Lifesty

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life.It was our founding belief in 1931 and continues to be our guiding principle.We are redefining healthcare delivery to make a g

CRITERIA• Integrity• Influencing• Commercial Awareness• Numeracy skills• Team work• Tenacity• Attention to detail• Customer skills• Ability to build relationships• Flexibility• Hit dead lines• OrganisedAdditional InformationEmployees of NEC Software Solutions are entitled to

Job ID: JN-072026-7059809Posted: 2026-07-10Location: Dublin, Republic of Ireland, GBSalary: 60426 - 64743/yearType: Full-timeCompany: Michael PageContact: Daniel O'halloranJob function: SalesSubsector: FMCG & ConsumerSector: FMCG (Fast Moving Consumer Goods)Where: DublinContract type: PermanentConsu

IntroductionAt Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate.You’ll be backed by our digital ecosystem: a client-centric suite of consulting tools making it easier for you to meet your clients

At Johnson & Johnson, we believe health is everything.Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.Through our expertise in Innovative Me

About the role:To deliver annual GP and EBITDA targets through the effective management of a designated territory of customers.Drive business growth through the development of customer relationships whilst building development relationships with new customers through supplying KB and A1 products.You

Who we are:Tinuiti is the largest independent full-funnel marketing agency in the U.Built for marketers who demand growth and accountability, Tinuiti unites media and measurement under one roof to eliminate waste—the biggest growth killer of all—and scale what works.Its proprietary technology, B

Be the one building AI-powered experiences where they matter most.At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration.Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve opera

Note: This is a commissioned sales position and will require business travel. Willingness and ability to travel across EMEA, up to 25 per cent of the time, for customer meetings, partner visits, and industry events.