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Lead UX DesignerPermanent | Full-time | Plymouth or LondonThis is your opportunity to redefine digital retail at scale.An award-winning, high-growth UK retailer with over 200 stores nationwide is entering its next chapter of digital evolution. With ambitious expansion plans and a multi-brand estate serving millions of customers, were looking for a dynamic Lead UX Designer to elevate the online experience and shape the future of how the nation shops for home and garden.If youre driven by impact, commercial performance and meaningful customer outcomes this is your platform.The OpportunityAs Lead UX Designer, you will take ownership of the end-to-end digital experience across multiple retail brands. Youll transform insight into action uncovering customer pain points, validating solutions through experimentation, and delivering production-ready UI that performs.This is not a role for passengers. Its for a design leader who thrives in pace, complexity and scale.You will:Elevate the online shopping experience across a growing multi-brand portfolioShape and evolve a robust multi-brand design system, raising UX maturity across the groupTurn research, analytics and testing into commercially impactful solutionsDeliver polished, production-ready UI, prototypes and UX artefactsPartner closely with product, trading, creative, research, CRO and engineering teamsDrive experimentation and optimisation that improves conversion and performanceChampion design craft, standards and smarter ways of workingYoull influence strategy, balance customer needs with commercial objectives, and help embed a culture of insight-led design.What You BringYoure a confident, hands-on UX leader with 5+ years in product or UX design, ideally within e-commerce, retail or customer-facing digital products.You know how to:Navigate the full design lifecycle from discovery to deliveryTranslate research into sharp problem framing and actionable insightBuild and scale design systems using component libraries and clear standardsDeliver measurable outcomes, not just beautiful screensWork across multiple brands and customer cohortsCraft compelling narratives that influence stakeholdersExperience with native apps and strong knowledge of Material 3 or Human Interface Guidelines is advantageous.Figma and usability best practice are second nature. So is balancing customer experience with KPIs, OKRs and operational realities.The Mindset That Wins HereComfortable with ambiguity and changeAutonomous, proactive and commercially awareCurious, analytical and always questioningEnergised by collaboration and relationship-buildingMotivated by raising the bar for design craftThis role may not suit you if you prefer highly structured environments, large UX teams with rigid processes, or detailed briefs before taking action. Here, youll lead from the front.Why Join?Your work will impact millions of shoppers across the UK and IrelandYoull help define UX excellence within one of the fastest-growing retail groupsYoull shape design maturity at enterprise scaleYoull operate at the intersection of creativity, data and commercial performanceThis is a rare opportunity to influence digital retail at national scale while advancing your leadership impact.Whats on OfferCompetitive salaryPension schemeLong service awardsEmployee discountCycle to work schemeLocation: Plymouth, Devon or London (Great Portland Street)Hours: Monday Friday, 08:45 17:30Contract: Permanent, Full-timeIf you are interested or have the relevant experience and are currently looking for a new challenge then please submit an up to date CV by clicking the apply button.By applying for this position, you confirm that you consent to the processing of your personal data in accordance with the General Data Protection Regulation (GDPR) for the purposes of recruitment, employment and working finding service.TPBN1_UKTJ

Join our Growing Organisation and Take Your Electrical Career to the Next Level This is an exciting time to join Plymouth Community Homes. As we continue to invest in our homes, services and people, we're looking for a Multi- Skilled Approved Electrician to be part of our growing team. If you're an experienced electrician who takes pride in delivering high-quality work and wants to continue developing your skills within a supportive and forward-thinking organisation, we'd love to hear from you. About the role Working across our diverse housing stock, you'll carry out a wide range of electrical installation, testing, inspection, repair and maintenance work, ensuring our tenants' homes remain safe, compliant, and well maintained. This is much more than a standard electrician role. You'll have the opportunity to utilise and further develop your multi-skilled capabilities while delivering high-quality repairs and improvements that have a direct impact on our customers' lives. You'll work independently, manage your own workload, and take pride in achieving first-time fixes wherever possible, providing an exceptional service to our tenants. What You'll Be Doing Carrying out electrical installations, testing, inspection and fault-finding on new and existing installations. Completing rewires, repairs, upgrades and planned maintenance works. Undertaking a variety of multi-skilled tasks as required. Diagnosing issues and delivering effective first-time solutions. Ensuring all work complies with current electrical regulations and health and safety standards. Providing a professional, customer-focused service to our tenants. Participating in the out-of-hours on-call service. What We're Looking For We're seeking someone who: Holds JIB Approved Electrician status. Has experience installing, testing, inspecting and fault-finding electrical systems. Can confidently undertake rewires, repairs and maintenance works. Possesses a broad range of multi-skilled maintenance abilities. Takes pride in delivering excellent customer service. Works effectively on their own initiative. Has a strong understanding of electrical and health and safety regulations. Is committed to high standards, continuous improvement and professional development. Why Join Plymouth Community Homes? At PCH, you're not just joining a housing association, you're becoming part of an organisation that is investing in homes, communities and people across Plymouth. With over 16,000 homes and more than 35,000 residents, we play a vital role in the city and have ambitious plans for the future. As we continue to grow, we're committed to supporting our colleagues with the tools, training and opportunities they need to develop successful and rewarding careers. Whether you're looking to broaden your technical expertise, build your multi-skilled experience, or progress your career with a respected local employer, PCH can help you achieve your goals. What we can offer you: Excellent pension scheme with generous employer contributions. 25 days annual leave, rising to 30 days, plus Bank Holidays. Holiday trading scheme. Fully equipped onsite gym and changing facilities. Three paid volunteer days each year through our Make a Difference programme. Free Employee Assistance Programme, including counselling support. Free annual flu vaccination. Cycle to Work scheme. Modern mobile devices and digital working tools. A supportive and friendly working environment. Regular social, charity and team-building events. Modern offices in Crownhill with excellent local amenities nearby. The opportunity to live and work in one of the UK's most beautiful coastal cities. Ready to Join Us? If you're an experienced Electrician looking for your next challenge and want to be part of a growing organisation where your skills are valued and your development is supported, we encourage you to apply today. For an informal discussion about this role, please contact Daren Newcombe, Electrical Manager on (phone number removed). Why wait? Apply today and start your journey with us. Applications will be reviewed and shortlisted on an ongoing basis. We are a committed Equal Opportunities employer. We welcome applications from suitably talented people from any community and background. Living and Working in Plymouth