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Location: Birmingham, UK; Bristol; Leeds, UK; Manchester, UK; Portsmouth, UK; Salford, UK; Central, Overdale, Telford, UK; Cardiff, UK; East Kilbride, Glasgow, UK; Edinburgh, UK; Glasgow City, Glasgow, UKSalary: 58,541 - 64,624 per yearEmployment: FlexibleCategory: Business IntelligencePosted: 2026-08-19Valid to: 2026-09-03Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.This vacancy is open on Level Transfer and Promotion or as a new entrant to the Civil Service.Candidates who wish to work an alternative working pattern are welcome to apply. The preferred working pattern may or may not be available and will be considered in line with business need. Any request to work an alternative working pattern should be discussed with the vacancy holder following the selection process.If you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.Job descriptionThis is an outstanding opportunity to contribute to HMRC’s data management, governance and control framework, and to ensure our major transformation processes are properly aligned with our Data Policies and Standards and contribute to the delivery of the Enterprise Data Strategy.You’ll represent the Chief Data Officer, advising and leading on all aspects of our data management. Operating as a senior member of a vital team which independently assures that all of HMRC transformation programmes and projects are properly aligned with our Data Policies and Strategy. Using your highly developed leadership capability, knowledge and expertise, you and the team will ensure that our programmes and projects deliver data that is efficiently and effectively designed, acquired, processed, stored, shared and disposed of.Person specificationThis is a leadership role. We’d love you to bring a solid background in data management and architectural principles of course, and be knowledgeable on data governance and best practices in data management and data technologies. You’ll be familiar with large scale systems development to deliver better services and enjoy working in a fast-paced environment. We’re looking for a self-starter who can lead, influence and be a role model to those around them, whilst effectively managing stakeholder engagement at a senior level.This is an established team and we’re looking for someone who can contribute across several key areas in the short and long term- Collaborate and act as liaison between Business, Programme and Technology, ensuring data-related requirements are clearly identified, defined and understood- Work with colleagues to define and drive the adoption of good data management, governance, ownership and accountability and quality management practices in Programmes and Projects- Advocate continuous improvement across the pieceEssential CriteriaTo be considered for this role, your application must demonstrate evidence of all the following essential criteria- Proven experience and knowledge of large-scale digital transformation and data improvement in the public sector,- Excellent communication and influencing skills, with the ability to promote data-driven thinking, and build trusted relationships with key stakeholders. This includes strong report writing and presentation capabilities to communicate to both technical and non-technical audiences,- Experience and knowledge of improving data architecture, management and governance within complex environments, handling large amounts of data,- Analytical and problem solving skills,- Experience of leading, inspiring and motivating others, fostering a culture of continuous improvementFurther Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Telford Plaza, Telford - moving to Parkside Court, TelfordTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordLynx House, Portsmouth – moving to an alternative office in Portsmouth You will be given more information about what this means at the job offer stage.Leeds LocationMoves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsHow to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Your CV should cover up to your last 5 roles, detailing your responsibilities and key achievements (max 100 words per role).A 500-word Personal Statement. Your Personal Statement should clearly demonstrate how your skills and experience meet the essential criteria.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on your Personal Statement.At full sift your CV and Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, your experience will be assessed, in order to determine your suitability for the role.You will also give an experience based presentation. Further details will be provided prior to interview.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Chris TurnerEmail : christopher.turner1@hmrc.gov.ukTelephone : 03000595568Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk . Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Oracle HCM Transformation LeadUK Wide (Hybrid)£60,000 - £90,000 DOE \n We are supporting a leading consulting organisation in their search for an experienced Oracle HCM Transformation Lead to drive large-scale HR transformation programmes across a diverse client portfolio. \n This is a leadership role where you will take ownership of end-to-end HCM workstreams, combining deep functional HR knowledge with strong Oracle Fusion HCM expertise. You will work closely with senior stakeholders to shape, design, and deliver transformation initiatives that modernise HR operating models and technology landscapes. Key Responsibilities\n\n • Lead and manage Oracle HCM transformation workstreams across the full project lifecycle (design, build, test, deploy)\n, • Act as a trusted advisor to HR and business stakeholders, translating business requirements into scalable Oracle HCM solutions\n, • Drive solution design across core HCM modules, ensuring alignment with HR best practices and organisational goals\n, • Oversee and guide functional consultants and delivery teams, ensuring high-quality outputs and timely delivery\n, • Support programme governance, risk management, and stakeholder engagement at all levels\n, • Contribute to business development and pre-sales activities, including solution shaping and proposal development\nRequired Experience\n\n, • Proven experience leading Oracle HCM implementations or transformations in a consulting environment\n, • Strong functional understanding of HR operating models and processes, including:\n \n, • Core HR\n, • Recruitment / Talent Acquisition\n, • Time & Labour\n, • Workforce Management / Resource Management\n \n, • Deep expertise in Oracle Fusion HCM modules, including configuration and solution design\n, • Demonstrated ability to lead workstreams and manage cross-functional teams in complex programme environments\n, • Experience engaging with senior stakeholders and HR leadership teams\n, • Consulting background with exposure to multiple industries and clients\nAdditional Requirements\n\n, • Willingness to travel and work on client sites as required\n, • Eligibility for security clearance (due to client requirements)\n\n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

Change Advisor - Major Transformation Programme \n Location: West Yorkshire - hybrid workingSalary: £40,000-£50,000Contract: Initial fixed-term contract, with potential extension \n \n Are you looking to develop your organisational change experience within a large, complex transformation programme? \n We are supporting a well-established organisation undergoing a significant programme of change across its systems, processes and ways of working. They are looking for a hands-on Change Advisor to join an experienced and supportive programme team, helping employees and managers prepare for, adopt and embed new ways of working. \n This is an excellent opportunity for a developing change professional to gain exposure to a high-profile implementation programme, working alongside experienced change, project, communications and learning specialists. \n Rather than developing change strategy from scratch, you will help turn established plans into practical activity. You will work directly with stakeholder groups, managers and programme colleagues to build readiness, support engagement and ensure change is successfully adopted. \n \n What you'll be doing \n You will support the delivery of people-focused change activity across a large and varied stakeholder population. \n Your responsibilities are likely to include: \n\n • Delivering stakeholder engagement and business-readiness activity\n, • Supporting managers and employee groups through changes to systems, processes and responsibilities\n, • Turning change assessments into practical action plans\n, • Coordinating workshops, reference groups and targeted interventions\n, • Identifying concerns, resistance and barriers to adoption\n, • Developing clear messages and content for employee communications\n, • Supporting learning, guidance and go-live preparation\n, • Helping coordinate local support during implementation\n, • Working closely with project, programme, communications and learning teams\n, • Ensuring new ways of working are embedded rather than simply introduced\n\n The programme operates to clear phases and delivery deadlines, giving you the opportunity to gain meaningful implementation and go-live experience. \n What we're looking for \n This is a practical delivery role for someone who enjoys working closely with people and turning change plans into action. \n You are likely to have: \n\n • Experience supporting organisational or business change\n, • Experience working on changes involving systems, processes or ways of working\n, • Strong stakeholder-management and relationship-building skills\n, • Confidence facilitating meetings, workshops or engagement sessions\n, • A people-centred approach to change\n, • Experience supporting business readiness, adoption or implementation\n, • Strong written and verbal communication skills\n, • The ability to work collaboratively within a multidisciplinary programme team\n, • Confidence working within a structured, deadline-led environment\n, • Knowledge of recognised change approaches, such as Prosci or ADKAR (desirable)\n\n \n Why consider this opportunity? \n This role offers the chance to: \n\n • Join a major organisation-wide transformation programme\n, • Gain hands-on implementation and go-live experience\n, • Work within an established and well-resourced change function\n, • Collaborate with experienced project, programme, communications and learning professionals\n, • Engage with a broad and complex stakeholder population\n, • Build experience across technology, process and behavioural change\n, • Develop your change-management capability within a supportive environment\n, • Add a significant transformation programme to your CV\n\n The team is collaborative, experienced and supportive, while the programme itself offers genuine scale, complexity and delivery exposure. \n \n \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

Are you an experienced software engineering leader looking to apply your technical expertise on a broader scale? \n We're recruiting on behalf of a well-established organisation investing in the future of its technology capability. They're looking for a technically credible leader who can combine hands-on software knowledge with strategic thinking to shape how digital technology, automation and AI are used across the business. \n This isn't a role for someone who's moved completely away from technology. You'll need to be comfortable understanding software architecture, reviewing AI-generated code, challenging technical approaches and helping establish robust engineering standards, while also working closely with senior stakeholders to shape the organisation's digital direction. \n Working alongside the IT Director, you'll play a key role in modernising systems, improving software processes and identifying opportunities where technology can deliver genuine business value. What you'll be doing\n\n • Designing and overseeing technical solutions that are secure, scalable and maintainable.\n, • Reviewing AI-assisted development and ensuring code quality and engineering best practice.\n, • Improving software development processes, governance and technical standards.\n, • Identifying opportunities to automate and streamline business processes.\n, • Working across multiple systems to improve integration, efficiency and the flow of information.\n, • Acting as the bridge between technical teams and senior business stakeholders, translating complex technical concepts into practical outcomes.\nAbout you\n You'll have a strong background in software engineering and have progressed into a technical leadership role, while remaining close enough to technology to make informed technical decisions. \n You'll bring experience in several of the following: \n\n • Commercial software development.\n, • Reviewing and understanding code, including AI-assisted development.\n, • Software architecture, APIs and systems integration.\n, • Modern development practices and cloud technologies.\n, • Driving improvements to engineering processes and technical standards.\n, • Introducing automation and practical AI solutions.\n, • Influencing senior stakeholders and helping shape technology strategy.\n\n Above all, we're looking for someone who's equally comfortable discussing software design with developers as they are challenging and influencing senior leaders on the future direction of technology. \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

The Opportunity\n We are recruiting for an experienced Oracle Financials & Procurement Consultant to join a growing ERP consulting practice. This role will focus primarily on delivering Oracle Application engagements, alongside supporting a range of project-based initiatives. \n The successful candidate will combine strong functional consulting expertise with solid technical capability and be comfortable working directly with clients to deliver high-quality support and advisory services. Key Responsibilities\n\n • Provide functional and technical consulting expertise across Oracle Financials and Procurement modules.\n, • Deliver support and enhancement services within managed service environments.\n, • Investigate, troubleshoot and resolve application issues.\n, • Work closely with clients to understand business requirements and recommend effective solutions.\n, • Support project delivery activities including system improvements, upgrades and implementations.\n, • Produce and maintain high-quality documentation and knowledge-sharing materials.\n, • Collaborate with internal teams and stakeholders to ensure successful service delivery.\nRequired Experience & SkillsFunctional Expertise\n\n, • Strong knowledge of Oracle Financials and Procurement modules, including iProcurement.\n, • Excellent understanding of end-to-end finance and procurement business processes.\n, • Sound accounting knowledge underpinning consulting and solution design activities.\n, • Knowledge of related Oracle modules such as Order Management, Inventory, Projects or broader Supply Chain functionality would be advantageous.\nTechnical Expertise\n\n, • Strong understanding of Oracle Financials and Procurement data structures.\n, • Hands-on experience with Oracle development technologies including:\n \n, • PL/SQL\n, • Oracle APIs\n, • Alerts\n, • Workflow\n, • BI Publisher\n, • Bursting\n \nConsulting & Client Engagement\n\n, • Excellent communication, presentation and stakeholder management skills.\n, • Proven ability to engage effectively with business and technical users.\n, • Strong customer-focused consultancy approach.\n, • Awareness of industry trends and best practices is beneficial.\nWhat's on Offer\n\n, • Remote/home-based working.\n, • Opportunity to work with a diverse portfolio of clients and projects.\n, • Exposure to both managed services and project delivery work.\n, • Professional development and training opportunities, including support for ITIL certification where required.\n, • A collaborative and entrepreneurial consulting environment.\n\n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n

ServiceNow CRM Specialist\n UK Wide Hybrid | Permanent | Up to the high £90k + bonus and benefits \n ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. \n I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing\n You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. \n The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. \n This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. \n You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For\n You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. \n They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. \n Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. \n You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At\n This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. \n It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. \n You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. \n If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. \n \n Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. \n Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. \n By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website. \n \n

Location: Atlantic Sq, Glasgow G2, UK; Water St, Liverpool, UK; New Bailey St, Salford M3 5AX, UK; Newcastle upon Tyne, UK; Telford Plaza, Lawn Central, Overdale, Telford TF3 4NT, UK; Reading, UK; London Borough of Croydon, UK; Stratford-upon-Avon CV37, UK; United KingdomSalary: 45,544 - 49,523 per yearEmployment: FlexibleCategory: Project ManagementPosted: 2026-08-15Valid to: 2026-08-29Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC Chief Digital and Information Officer (CDIO) Group is responsible for HMRC’s IT estate, including building and running IT services, leading digital transformation projects, and delivering operational support to our colleagues and customers. The live services we provide enable billions of pounds of tax to be collected, benefits to be paid to customers in need, and ensure the smooth movement of goods into and out of the UK. We are relied upon to deliver to a high standard to ensure the smooth running of the department for our colleagues and millions of HMRC customers.This role sits within Finance, Portfolio, Performance and Organisational Transformation (FPPOT) and covers the full remit of CDIO teams. The Planning and Performance Partner is responsible for contributing towards the strategic vision for Performance across CDIO, alongside the delivery of existing reporting into Working Day 10, SLT and Quarterly Business Reviews. The Partner will develop and deliver influential, high quality performance analysis, that is used to make informed decisions. Driving continuous improvement across CDIO through a combination of challenge, compelling analysis, and deep dives along with building their own capability. This is achieved by working closely with our Senior and Executive Leadership Team and analysis end users to deliver and continually improve the current service offering and understanding current and future needs and challenges of performance. Job descriptionProvide accurate, detailed performance analysis to inform SLT decisions. Take the time to ensure that we fully understand all aspects of performance. When to highlight something quickly and when to invest time and resource into a deep dive. To achieve the above, we undertake site visits, show and tells, investigatory work into understanding processes and fully immerse ourselves in the performance data.Proactively identify deviations in performance and work collaboratively to understand drivers and address issues whilst managing our core products.Undertake performance deep dives to address risks and offer options for strategic and tactical solutions.Contribute to the team workplan ensuring a continual flow of work through a combination of self-generated and wider CDIO asks.Resilient leadership to promote wider understanding of the performance framework and its importance.Delivering to time and to the required quality ensuring assurance processes are embedded.Actively seek feedback enabling us to continue to learn and improve and to ensure we are consistently meeting stakeholder requirements and expectations. Person specificationAn analytical and inquisitive individual who enjoys understanding the underlying drivers of organisational performance and identifying opportunities for improvement. A confident partner who can build effective working relationships with senior leaders, stakeholders and delivery teams to influence decision-making and drive positive outcomes. A strong communicator who can translate complex information into clear, compelling narratives and present performance insights in a meaningful way. A strategic thinker who can link organisational objectives to performance measures and understand the wider impact of business decisions. Essential CriteriaExperience of working in a performance, quality or governance team. Experience of managing effective relationships with senior leaders, with effective engagement and strong leadership. Ability to translate strategic objectives into measurable outcomes and performance measures. Strong problem-solving skills with the ability to identify trends, risks, and opportunities from complex datasets. Experience of creating and presenting compelling narratives using data visualisation and storytelling techniques. Ability to manage competing priorities and deliver high-quality outputs within challenging deadlines.Desirable CriteriaA curious and inquisitive mindset, with a desire to understand underlying drivers of performance. Experience of working in a digital, technology, transformation or operational performance environment.Have strong organisational awareness and the ability to understand how individual activities contribute to wider strategic priorities and outcomes.Communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and influence.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office ClosuresIf your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.For more information on where you might be working, review this information on our locations (opens in a new window)These sites are:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTelford Plaza, Telford - moving to Parkside Court, TelfordYou will be given more information about what this means at the job offer stage.BehavioursWe'll assess you against these behaviours during the selection process:LeadershipMaking Effective DecisionsCommunicating and InfluencingSeeing the Big PictureBenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences. Please complete the CV as follows Job History Box:Employer nameDates of employmentJob title Previous Skills and Experience Box: Please evidence how you meet the Essential Criteria and Person Specification outlined in the advert in no more than 500 words.Separate 250-word statements addressing the specified Behaviours, Leadership (Lead Behaviour), Making Effective Decisions, Communicating and Influencing and Seeing the big picture.Please evidence any Desirable Criteria where applicable, (up to 250 words max). This is not essential for the role but may be considered by the vacancy holder where candidates have the same score at interview.SiftIn the event of a large number of applications being received, an initial sift may be held on your CV and Lead Behaviour - LeadershipAt full sift all behaviour statements and your CV will be assessed, with the successful candidates being invited to interviewWe may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked Behaviour-based questions to explore in detail what you are capable of, and you will be asked Strength-based questions to also explore what you enjoy and your motivations relevant to the job role.This is an example of a strengths-based question“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link. Sift and interview dates to be confirmed.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit List After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location. Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersThis role may be suitable for existing HMRC employees who are contractual homeworkers. Occasional attendance to the office will be required where there is a business need. Please consider the advertised office locations for this role when applying and only select locations from the ‘location preferences’ section that you can travel to.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations (opens in a new window).The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : Kate JonesEmail : kate.jones@hmrc.gov.ukRecruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel a department has breached the requirement of the Recruitment Principles. In the first instance, you should raise the matter directly with the department concerned. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their web pages:

Location: London Borough of Croydon, UK; Salford, UK; Sheffield, UK; Glasgow City, Glasgow, UKSalary: 62,732 - 69,706 per yearEmployment: FlexibleCategory: ITPosted: 2026-08-18Valid to: 2026-09-01Employer: Home OfficeJob summaryWe are looking for people who are passionate about Engineering to join our community led team in Shared Applications Service (SAS). You will work in agile multidisciplinary teams with over 200 engineers in a modern cloud environment using the latest technologies. Our purpose as a team is to bring technical understanding in-house for over 600 Home Office applications. Where business needs allow, some roles may be suitable for a combination of office and home-based working. Where this is the case, employees will be expected to spend a minimum of 60% of their working time in the office. Applicants can raise any queries to the email address at the bottom of the advert. Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.Job descriptionThis role is for leading Critical National Infrastructure applications within Migration and Borders Portfolio. The Lead Engineer will drive the technical delivery of their team, managing their workload and ensuring the right skills are available. You will be responsible for the work undertaken by your Developers and DevOps staff and will be expected to work with Seniors and Principals to ensure that services produced are best practice. You should have a solid technical background and will be able to apply these skills if required to provide guidance to your team. You will also maintain a broad perspective, monitoring technology developments such that you can support strategy formation. Along with the other Senior, Lead and Principal Engineers in your area you will be responsible for ensuring that all technical approaches being used are appropriate and endorsed, and will take part in planning with senior stakeholders to make sure that product delivery and maintenance is on a firm basis. Your remit may be across the engineering function but working closely with Architects and other professions. Tools and Technologies we use:We would particularly welcome applications from candidates with strong experience in: Backend: Java, Node.js, Kafka Frontend: React, JavaScript Data: PostgreSQL, Microsoft SQL Server, Mongo DB DevOps: AWS, Kubernetes, Jenkins, Docker, Terraform, Github Actions AI: Github Copilot, OpenAI, Claude Code Person specificationMain ResponsibilitiesYour main day-to-day responsibilities will be: Leading the day to day activities of engineers in your team, ensuring everyone is working effectively and efficiently; reporting any impediments. Coaching your team as well as Supporting Continuous Professional Development (CPD) and encouraging formal professional qualifications. Supporting capability build in your team and in the organisation. Taking a hands-on role with engineering delivery when necessary, blending your leadership and technical tasks to achieve team objectives. Ensuring appropriate methods are being used, as well as leading efforts to identify improved tools/technologies. Leadership of the Java and React software development in teams. Working PatternThis role is available on a full-time basis with the option of compressed hours working. This role is also suitable for part-time working hours, with a minimum requirement to work 3 days per week due to business requirements. Essential SkillsAs a Lead Java Engineer, you’ll have a demonstrable experience in: Managing multiple delivery focused teams with competing priorities and timelines, ensuring adherence to standards within the team. (PEMT) Software development using Java. (SWDN)Working with senior stakeholders to provide operational support to the portfolio in pursuit of challenging ministerial and legislative deadlines. (DLMG) Providing technical expertise and best practice across cloud management, FinOps, and end‑to‑end CI/CD processes, with the capability to interpret complex system designs and communicate them effectively to both technical and non‑technical audiences. (PROG) Creating, executing, and delivering detailed roadmaps that include appropriate quality management and business capacity to ensure successful outcomes. (QUMG) Mentoring colleagues in developing skills and capabilities in line with strategy, team, and personal goals. (PDSV) SFIA capability frameworkSkills for the Information Age (SFIA) version 8 is the technical framework that sets the standard capability and development of all levels in the Home Office. This is a link to the capability framework: All skills A - Z English (sfia-online.org). We use set SFIA technical skills to form our interview questions and we will assess you against these technical skills during the selection process. The essential skills listed above are reflective of the Home Office Government Digital and Data Profession Career Framework (based on the industry standard SFIA framework). Use the SFIA Levels of responsibility to understand what would be expected for each technical skills listed below. Technical skillsWe'll assess you against these technical skills during the selection process:Performance management (PEMT) - Level 3Software design (SWDN) - Level 4Systems development management (DLMG) - Level 4Programming/software development (PROG) - Level 3Quality management (QUMG) - Level 4Professional development (PDSV) - Level 4BenefitsAlongside your salary of 62,732, Home Office contributes 18,173 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).Why work for us...Find out more information at: Benefits - Home Office Careers, but some of the primary ones are: A Civil Service Pension with employer contribution rates of at least 28.97%. In-year reward scheme for one-off or sustained exceptional personal or team achievements. 25 days annual leave on appointment, rising with service. 8 days of public holidays, plus 1 additional privilege day. Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office. Sign-up on our website to receive emails with information about careers at the Home Office. Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Experience and Technical skills.As part of the application process, you will be asked to complete a CV and 1000-word personal statement: CV – include a brief employment history outlining for each role, the organisation, job title, dates in post, and key responsibilities and achievements. Any recent employment gaps should be explained. A second section should set out the skills and experience most relevant to this role, drawing on your career, training, and other relevant activities without repeating the employment history. Focus on the evidence that best demonstrates your capability to meet the role requirements. Personal statement - this should present a clear and coherent narrative explaining why you are applying, what you would bring to the role, and how your experience meets the essential criteria. Use well‑chosen examples to illustrate your impact, drawing on STAR‑style thinking where helpful, but ensure the statement reads as a single, flowing document rather than a set of isolated responses. To ensure you are assessed on merit alone, we ask you to anonymise your application. This means removing personal identifiers such as your name, age, and place of education. You do not need to remove your employment history, job titles, or any information about your work. Watch our three short videos on how to apply for our roles: Applying - Home Office Careers.Problems during the application processIf you experience problems accessing this advert, or you think you’ve made a mistake on an initial application, please contact hocandidates.grs@cabinetoffice.gov.uk, including the vacancy reference, at least two working days before the vacancy closes. Further information can be found on our website. Do not create or attempt to submit another application, online test or use a different Civil Service Jobs account to proceed as this would be in violation of the candidate declaration. Sift StageThe sift will be held on the CV and Personal Statement. Please read the essential skills for this position carefully. We will only consider those who meet the listed requirements. In the event of a high number of applications received, an initial sift may be held on the Personal Statement.Interview StageCandidates reaching the required standard will then be invited to attend an interview. The interview will assess your Technical Skills (SFIA Framework) using technical-based questions.At the beginning of the interview, you will be assessed on your technical capability through a technical problem-solving exercise. We will provide you with the information in the interview and you will be asked to share your screen with the panel, so you can point out various aspects. If you are invited to an interview, you will be required to bring a range of documentation for the purposes of establishing identity and to aid any pre-employment checks. Please see the attached list of Home Office acceptable ID documents. Sift and Interview datesThe sift will commence from 01/09/2026. Interviews are expected to take place from 21/09/2026. (Subject to the Panel’s operational requirements/priorities). Interviews will be conducted remotely via MS Teams. We will try to meet the dates set out in the advert. There may be occasions when these dates will change. You will be provided with sufficient notice of the confirmed dates. Reserve ListA reserve list of successful candidates will be kept for 12 months. Should another role become available within that period you may be offered this position. Reserve lists may be held for each location. Candidates will be appointed in merit order by location where this applies. Similar RolesJob offers to this post are made based on merit. We often have similar roles available at different grades. If a candidate is suitable for a similar role or a lower grade than they have applied for, we may offer the candidate that role without the need to go through a further selection process providing the role has the same competencies and essential skills. UK residency and security requirements For meaningful security checks to be carried out, individuals need to have lived in the UK for a sufficient period of time. Learn more on our website. Security Checks - Home Office Careers. Please note that this role requires Security Check (SC) clearance, which would normally need 5 years’ UK residency in the past 5 years. However, in exceptional circumstances security clearance applications for candidates who have been present in the UK for at least 3 of the last 5 years may be considered. Failure to meet this residency requirement will result in your security clearance application being rejected. For further information on National Security Vetting please visit the following page Demystifying Vetting - GOV.UK. Visa Sponsorship We are unable to sponsor any individuals via Skilled Worker Sponsorship / Tier 2 (General) work visas as we do not hold a UK Visa & Immigration (UKVI) Skilled Worker License. Capability allowance The advertised role is part of the Home Office Government Digital and Data Profession. This role has access to a digital capability-based allowance. Applicants who are successful at interview will be invited to complete a Capability and Skills Assessment post-interview. Any allowance awarded will be based on the assessment of your capability against the six skills advertised for this role. Please see the Home Office Pay Framework Allowance Careers page for more information. The allowance values are set by the Home Office, subject to remaining in a qualifying role. This allowance is non-contractual, subject to an annual review and could be withdrawn at any time. For both new entrants and existing civil servants, the total compensation offer is a combination of base salary and, if applicable, a capability-based allowance. The pay ranges for this role are National: 62,732 - 69,006 and London: 66,732 - 73,406. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply. Further informationIf you have previously made an unsuccessful application for a role with the same essential skills and are not able to demonstrate how you have developed these skills since your last application, please reconsider applying as your application is unlikely to be successful. In order to process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service / Disclosure Scotland on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms directly. If you are doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. For further information on the Disclosure Scotland confidential checking service telephone: the Disclosure Scotland Helpline on 0870 609 6006 and ask to speak to the operations manager in confidence, or email Info@disclosurescotland.co.ukReasonable AdjustmentsIf a person with disabilities is at a substantial disadvantage compared to a non-disabled person, we have a duty to make reasonable changes to our processes. If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance Required” section in the “Additional Requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you are deaf, a language service professional. If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section. FeedbackFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : AC RecruitmentEmail : ACRecruitment@homeoffice.gov.ukRecruitment teamEmail : HOrecruitment.grs@cabinetoffice.gov.ukFurther informationIf you feel that your application has not been treated in accordance with the Civil Service Recruitment Principles. and you wish to make a complaint, then contact the Government Recruitment Service via HOrecruitment.grs@cabinetoffice.gov.uk. If you are not satisfied with the response that you receive, then you can contact the Civil Service Commission.Attachmentscandidateinformationv18July2026 Opens in new window (pdf, 4250kB)2025-11-17 Pre-employment Checking - Document Requirements (V17) (1) Opens in new window (pdf, 231kB)HO Government Digital and Data Skills Library V1.2 Opens in new window (pdf, 400kB)

Location: Leeds, UK; Manchester, UK; Newcastle upon Tyne, UKSalary: 57,946 - 68,205 per yearEmployment: FlexibleCategory: SecurityPosted: 2026-08-13Valid to: 2026-08-26Employer: Department for Work and PensionsJob summaryAbout the team Within the Department for Work and Pensions (DWP), the Security Data Science team is part of the Cyber Resilience Centre (CRC), tasked with securing our public facing payment services and protecting one of the largest repositories of personal data in the UK. The Security Data Science team support this mission by building capabilities that typically enable the detection of complex attacks and prevention of security incidents, with some data scientists focussing on the prevention of complex, digitally enable fraud attacks. These capabilities are varied, spanning analytics, automation, infrastructure, insights and understanding of complex data sets for various stakeholders. About the RoleA Cybercrime Detection Senior Data Scientist role involves leading and shaping a range of projects that combine programming skills with data analytics techniques and close stakeholder engagement. Taking direction and working closely with Cybercrime Detection Analysts, they develop and improve monitoring and investigation capabilities.Seniors within the Security Data Science team own significant workstreams within cyber security analytics and counter-fraud projects. They are responsible for developing the sophistication and accuracy of our analytics capabilities in tackling a range of security and fraud risks. Day-to-day their skills combine those of researcher, consultant, analyst and programmer – with the ability to develop repeatable procedures in code combined with deep contextual data analysis. They drive the use of complex techniques to model, map and programmatically analyse the behaviour of complex entities such as users, devices, and attackers. Job descriptionResponsibilitiesOwn relationships with enabling stakeholders within Cyber Resilience Centre (CRC), identifying the right people within the CRC Teams that can enable and support our mission.Identification and monitoring of known security risks to DWP systems and data, and work with stakeholders to design the effective responses.Proactive use of data science techniques, data sources and technology to discover anomalies, assess capability and analyse security data in new ways.Developing strong and effective working relationships with Cybercrime Detection Analysts, Security Information and Event Management (SIEM) engineers and other data analysts to ensure emerging threats identified are fully assessed in terms of their potential impact.Modelling, mapping, and programmatically analysing the behaviour of complex entities such as users, devices, and attackers. Extracting, transforming, and mapping high-dimensional variables to construct unique, distinguishing data profiles.Where appropriate, guiding the design and implementation of capabilities. Optimising data pipelines and algorithms to efficiently scale across massive datasets without compromising accuracy.Where appropriate, leveraging AI capability to assist with heavy lifting in the development of complex risk-based capabilities.Lead strands of data science and AI work. This includes identifying the specific business need, data gathering, extracting, cleaning, and integrating large-scale, multi-source datasets; determining the best tools, data and techniques to address the problems; ongoing deliverables and presentations; and influencing the business case for delivery.Support the design and implementation of analytics within specific products.Disseminate key findings to technical and non-technical audiences in a compelling way that is clearly set within a business context and exploits interactive visualisation techniques.Keep abreast of emerging technologies, market and industry trends and encourage adoption and best practise throughout the Data Science, Digital and Analyst community.Influence the wider Data Science landscape, defining methods, standards and other best practices. Make connections with peers across Government and industry in order to help make DWP a leader in Data Science.Ensure work adheres to key privacy, security and data protection principles, and demonstrates ethical considerations such as preventing unintended biases.Design experiments and rigorous validation frameworks to ensure profile uniqueness, model stability, and performance.Person specificationKey Criteria:The successful applicant will need to demonstrate: Experience of using analytical tools including SIEM tools to develop security responses within large amounts of complex data. (Lead Criteria)Experience of using analytics for risk scoring, recommender solutions or other operationalised machine learning applications. (Second Lead Criteria)Experience of creating automated reporting solutions or bespoke data visualisations with embedded analytics including UI design best practices.Experience in delivering apps, APIs or web sites at scale using technologies such as SQL, NoSQL or Graph databases.Working with 'big data' challenges such as high volume, variety or velocity of data, correlation, association and inferenceUnderstanding of potential attacker behaviour.Experience of modelling the complex activity of security-related entities (e.g. users, devices).Good understanding of data handling, security and privacy best practices.Stakeholder management skills and experience working with suppliers and stakeholders across all grades and working with internal/external stakeholders to deliver results.Experience of defining and/or maintaining best practices or reusable capabilities.Awareness of the latest technology trends in the cyber and analytics domain and their relative merits.Essential Security Criteria Please note that the role that you are applying for requires National Security Vetting (NSV) to the level – Developed Vetting (DV). You can find more information at United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk). If you are successful in your application, you will need to attain DV clearance before you can take up post. This is mandatory and is in addition to completion of Baseline Personnel Security Standard (BPSS).The purpose of the NSV process is to provide a level of assurance about an individual’s trustworthiness, integrity and reliability, and other factors that increase their vulnerability to corruption or risk of committing a security breach. It involves the investigation of an individual’s background and circumstances to achieve this aim.For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Candidates are required to meet the UK residency requirements so that National Security Vetting (NSV) checks can be conducted. For developed vetting, you must have resided continuously in the UK for at least 7 of the last 10 years, 2 of which must have been the immediately preceding years from the point of applying for this job.The application process will ask for personal details about you, your address history, previous relationships, your parents, your employment history, your financial circumstances, and details of any pending, spent or unspent convictions. This list is not exhaustive. Please view the Vetting explained - GOV.UK (www.gov.uk) for more information.If you require any further information, please contact the vacancy holder – the details are on the jobs portal through which you made your application.If you are successful in your application, we recommend that you familiarise yourself with the NSV process and advise that you collate as much information as you can prior to starting your Vetting application. BehavioursWe'll assess you against these behaviours during the selection process:Seeing the Big PictureDelivering at PaceChanging and ImprovingLeadershipCommunicating and InfluencingBenefitsAlongside your salary of 57,946, Department for Work and Pensions contributes 16,786 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).DWP have a broad benefits package built around your work-life balance which includes:Working patterns to support work/life balance such as job sharing, term-time working, flexi-time and compressed hours.Generous annual leave – at least 25 days on entry, increasing up to 30 days over time (pro–rata for part time employees), plus 9 days public and privilege leave.Support for financial wellbeing, including interest-free season ticket loans for travel, a cycle to work scheme and an employee discount scheme.Health and wellbeing support including our Employee Assistance Programme for specialist advice and counselling and the opportunity to join HASSRA a first-class programme of competitions, activities and benefits for its members (subscription payable monthly).Family friendly policies including enhanced maternity and shared parental leave pay after 1 year’s continuous service.Funded learning and development to support progress in your role and career. This includes industry recognised qualifications and accreditations, coaching, mentoring and talent development programmes.An inclusive and diverse environment with opportunities to join professional and interpersonal networks including Women’s Network, National Race Network, National Disability Network (THRIVE) and many more.Things you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours and Experience.Ensure that you read the full information about the selection process before starting your applicationStage 1 – Application FormPlease complete the application form with your basic information, which includes your personal details, eligibility to apply and any reasonable adjustments required.Stage 2 - Curriculum Vitae (CV) You will be asked to complete a CV with details of your job history, full qualification details, previous skills and experience. You are not required to upload your personal CV.In the previous skills/experience section you should detail your employment and/or education history relevant to this vacancy (we recommend a maximum of 500 words).The CV will also cover your work history (we recommend you include up to the last 3 roles of employment history, plus any others that you feel are relevant) and your qualifications. Your CV will not be formally assessed so please put the main evidence of your skills into your personal statement. Your CV will be used to add context to your personal statement.Stage 3 – Personal Statement and SiftAs part of the application process, you will be asked to complete a personal statement in no more than 1,250 words detailing the relevant skills and experience you can bring to the role, based on the key criteria listed.Please read and understand the key criteria thoroughly, as this is what your written evidence will be assessed against. Pay particular attention to the lead criteria and second lead criteria as if you do not demonstrate these on your application, you will not progress to the interview stage.Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criterion separately; however, one narrative example may cover and evidence several key criteria. You may not be able to meet all the key criteria, but please ensure you evidence the key personal requirements, what have you done that’s relatable to the requirements. You don’t have to explain the whole process, just what you have done and the skills and experience you have used. Should a large number of applications be received, an initial sift may be conducted using the lead criteria or lead and second lead criteria. If so, we will sift on: Experience of using analytical tools including SIEM tools to develop security responses within large amounts of complex data (Lead Criteria)Experience of using analytics for risk scoring, recommender solutions or other operationalised machine learning applications. (Second Lead Criteria)Candidates who pass the initial sift may be progressed to a full sift or progressed straight to an interview. Stage 4 - Interview If you pass the written application sift, with the required score you will be invited to a blended interview and will receive an electronic notification to your Civil Service Jobs account. If high application volumes are received, the benchmark / score for candidates to proceed to the interview stage may be raised.The interviews will be conducted face to face. Where possible the interviews will take place at the locations listed in the Candidate Pack (slide 2), however candidates may be expected to travel to an alternative location as required.If you require any reasonable adjustments to attend a face-to-face interview, please ensure you state those on your application form when asked to do so.Interviews are scheduled to take place from 05/10/2026 to 09/10/2026 please note that these dates are only indicative at this stage and could be subject to change. Interviews will be scheduled Monday to Friday, between 09:00 to 17:00.Communications will be electronic and/or by SMS/telephone therefore it is important that you check your Civil Service Jobs account regularly, as well as your spam/junk email folder. Telephone calls may show as a withheld number, it is important that you answer so that your interview can be confirmed. If you wish to opt out of SMS messages, please email this address, including the vacancy reference and your candidate ID CFCD.RECRUITMENTINBOX@DWP.GOV.UK. As part of our commitment to improving the candidate experience, you may be contacted during the recruitment process to provide feedback.Preparing for the InterviewThe interview will take approximately 60 minutes and will consist of a presentation plus behaviour-based questions. You will be provided with a pack prior to your interview detailing the requirements of the presentation. A blended interview aims to be more of a conversation offering a more inclusive approach. The questions explore what you, the candidate, can and have done, but also your potential. BehavioursYou will be assessed against the Civil Service Behaviours listed at Grade 7 – Level 4.It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain: WHO - What it was? How you approached the work/situation? What the Outcomes were, what did you achieve? orSTAR - What was the ituation? What were the Tasks? What Action did you take? What were the Results of your actions?If you withdraw your application at any stage, it will not progress further.Stage 5 – Offer Once all interviews have been completed, you will be notified of the outcome by email. Offers will be made in strict merit order to the highest scoring candidate first.Based on your location preferences and the geographical requirements of the business. Dependent on your position on the merit list, if none of your location preferences remain at the point, we make a job offer, we may offer you a role at an alternative advertised location. If we are unable to offer you a role in any of your preferred locations, and you are unable to accept a role at an alternative advertised location, we will add you to the reserve list if one is being held.The successful candidate will be notified of a start date following successful pre-employment and security checks, which can take up to 6 months. Therefore, we would anticipate a start date of March 2027.Further Information At the Department for Work and Pensions (DWP) we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.Find out more about working for DWP on the DWP Careers Hub.Reserve List A reserve list may be held for a period of 12 months from which further appointments can be made. If you are placed on a reserve list but we cannot immediately offer you a post, please note:If you are later offered the role you applied for, in a location you have expressed a preference for, and you decline the offer or are unable to take up post within a reasonable timeframe you will be withdrawn from the campaign and removed from the reserve list, other than in exceptional circumstances (e.g. a contractual part time working pattern cannot be accommodated in the initial role offered or in the case of serious ill health). If we make an offer of an alternative role or location to that which you originally applied for, and you decline that offer, you will be able to remain on the reserve list. Visa Sponsorship Please note that for these vacancies we recommend that applicants seek specialist advice on their eligibility for Visa Sponsorship (if applicable) when considering whether to apply for any role. We can never guarantee sponsorship; requests will be considered in line with the relevant DWP guidance and Home Office policy in place at the time.Candidate pack It is important that you take time to read the candidate pack which can be found at the bottom of this job advert. This provides further information about the role and working in DWP. You should only apply for suitable posts where you can travel to and from your home office location daily within a reasonable time. Please be aware that this role can only be worked in the UK and not overseas. Relocation costs will not be reimbursed. Make sure the locations work for you before applying! Hybrid working This role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. If a hybrid working arrangement is suitable for the role and for you, you will normally be required to spend a minimum of 60% of your contracted working hours from your DWP office. If you have a disability, caring responsibilities, or other circumstances that may affect your ability to meet the minimum office attendance requirement, please discuss this with us using the contact details in this advert. Hybrid working will not commence until any training, and consolidation period has been successfully completed. Working pattern Part-time, part-year, term-time compressed hours and job-sharing working patterns within working hours will be considered but must meet business needs. We will do our best to let people with existing part time contracts retain their contracted hours provided they are in line with current business needs.Please note that successful candidates with agreed alternative working patterns may be required to work full time for specific periods to complete all training and consolidation.Hours of work The full-time working week in DWP is 37 hours. You may be required to work at any time between the hours of: 7:45am and 8:00pm on any day between Monday to Friday, and 8:45am to 5:00pm on Saturday. Managers will agree working patterns with successful candidates within these business hours and review these as appropriate. You will be given advance notice of your personal schedule. Disability Confident Scheme If high application volumes are received, the benchmark for candidates to proceed to the next stage may be raised. In line with our commitment to the Disability Confident Scheme (DCS), we aim to advance all candidates applying under the DCS who meet the minimum standard. However, we may only progress those candidates who best meet the required standards.Reasonable Adjustments We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.If you need a change to be made so that you can make your application, you should contact the Government Recruitment Service via DWPRecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for candidates’ section.Integrity, Plagiarism and Civil Service Principles The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words.Examples of plagiarism can include:Presenting the work, ideas and experience of others as your own.Copying content or answers from an online or published source that is not your own.Disclosure and Barring Service and Internal Fraud Database Checks To process applications without delay, we will be sending a Criminal Record Check to Disclosure and Barring Service on your behalf. However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing Pre-EmploymentChecks.grs@cabinetoffice.gov.uk stating the job reference number in the subject heading. If successful and transferring from another Government Department a criminal record check will be carried out. Candidates who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any candidate’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5-year period following a dismissal for carrying out internal fraud against government. Salary New entrants are expected to join on the minimum of the pay band. Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. If you are a current employee and are successful you must be able to be released from your current post within four weeks.Those on protected TUPE/ COSoP terms and conditions applying on promotion or voluntary permanent level move will adopt DWP’s Terms and Conditions and this may have a different impact on pay and allowances. Please review this prior to acceptance of a role.Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing. Accepting a post will be taken to mean acceptance of revised terms & conditions.Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may, however, be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at the Childcare Choices Website.For further information on National Security Vetting please visit the Demystifying Vetting website.FeedbackFeedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a basic (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is developed vetting (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsThis job is broadly open to the following groups:UK nationalsnationals of the Republic of Irelandnationals of Commonwealth countries who have the right to work in the UKnationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil ServiceFurther information on nationality requirements (opens in a new window)Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).Once this job has closed, the job advert will no longer be available. You may want to save a co

Hi All, I am looking for an AI Platform Engineer to work for a major bank in Sheffield. This will be 3 days onsite and 2 days from home. This is £600 - 650 Umbrella. Senior AI Platform Engineer Overview We are looking for a Senior AI Platform Engineer to help design, develop, and expand our internal AI platform, supporting cybersecurity analysts through intelligent workflows, automation, integrations, and AI-assisted capabilities. The role involves building scalable AI-driven services, integrating with enterprise security technologies, and contributing to the evolution of a modern platform that combines software engineering, cloud services, artificial intelligence, and cybersecurity. The ideal candidate enjoys solving complex technical problems, can work across multiple technologies, and is comfortable learning new tools and frameworks as the platform evolves. Responsibilities Design, develop, and maintain AI-driven platform capabilities. Build scalable backend services and APIs. Develop workflow orchestration and automation capabilities. Design integrations with enterprise security and operational platforms. Build connectors to third-party products and cloud services. Develop reusable components and SDKs that can be shared across multiple applications. Contribute to platform architecture, design discussions, and technical direction. Evaluate emerging AI technologies and determine how they can be incorporated into the platform. Work closely with security analysts to understand operational challenges and translate them into technical solutions. Produce maintainable, well-tested, and well-documented code. Participate in technical reviews and architectural discussions. Required Skills Software Engineering Strong software engineering fundamentals. Experience designing modular, maintainable systems. Experience building REST APIs and backend services. Experience developing reusable libraries or frameworks. Experience working with asynchronous and event-driven systems. Strong debugging and problem-solving skills. Development Strong Experience in one or more modern software development technologies, such as: Python TypeScript Go Experience learning new languages, frameworks, and technologies quickly is considered equally valuable. Artificial Intelligence Experience working with modern AI technologies, including some of the following: Large Language Models (LLMs) AI agents Retrieval Augmented Generation (RAG) Prompt engineering Structured outputs AI workflow orchestration Model evaluation AI governance and safety Experience with multiple AI providers is desirable. Cloud & Platform Engineering Experience with cloud-native development, such as Azure or AWS, including: Storage services Authentication and identity Queues or messaging Serverless or container-based workloads Monitoring and observability Secure application development API & Integration Development Experience integrating with third-party platforms using REST APIs, SDKs, or webhooks. Experience building integrations with enterprise systems is highly desirable. Security Good understanding of cybersecurity concepts, such as: SIEM SOAR Identity and Access Management Threat Detection Incident Response Authentication and Authorization Experience with offensive security techniques, adversary emulation, or penetration testing is beneficial but not required. Desirable Experience Experience with one or more of the following is beneficial: Splunk Microsoft Sentinel CrowdStrike Microsoft Defender ServiceNow SOAR platforms MITRE ATT&CK Detection Engineering Security Operations (SOC) Nice to Have Experience building AI platforms rather than standalone AI applications. Experience designing workflow engines or orchestration systems. Experience developing SDKs or internal developer platforms. Experience with vector search or semantic search. Experience working with structured data pipelines. Experience designing scalable cloud architectures. Experience contributing to technical strategy and architecture. Personal Attributes We're looking for someone who: Is naturally curious and enjoys learning new technologies. Can work independently while collaborating effectively with others. Takes ownership of technical problems from concept through implementation. Thinks beyond individual features and considers long-term platform design. Is pragmatic and balances innovation with maintainability. Communicates technical concepts clearly to both technical and non-technical stakeholders. What Success Looks Like The successful candidate will help evolve the platform by: • Designing robust, reusable platform capabilities., • Building high-quality integrations with enterprise technologies., • Delivering AI-enabled workflows that solve real operational problems., • Contributing to the long-term architecture and technical direction of the platform., • Helping establish engineering standards and best practices as the platform grows. Job Title: AI Platform Engineer Location: Sheffield, UK Rate/Salary: 600.00 - 650.00 GBP Daily Job Type: Contract Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. 2876353. Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at https://www.allegisgroup.com/en-gb/privacy-notices. To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to https://www.allegisgroup.com/en-gb/privacy-notices. We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal da ta in the UK, EEA, Switzerland and the USA. If you would like to exe rcise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at https://www.allegisgroup.com/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield. JBRP1_UKTJ

Nestled in Switzerland amongst vineyards and fruit orchards, between Lac Léman and the Jura mountains, we are also within very easy commuting distance from Geneva and Lausanne. Our customized curriculum offers our students the opportunity to follow an English, French or bilingual pathway leading to

Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications. We transform complex data into actionable insights, bridging the critical gaps between research, decision-making, and real-world healthcare impact. We are seeking a self-motivated, strategy-oriented Scientific Director to join our scientific services team. We are a remote-first organization with an "accelerate from anywhere" culture. Travel may be required based on business needs or for company/team events. • Work with clients’ Medical Affairs and Scientific Communications teams to develop and execute strategic scientific communications initiatives such as scientific communications platforms, scientific communications plans, and KOL engagement plans., • Collaborate with clients’ scientific teams to develop and execute publications and medical communication tactics, including manuscripts, abstracts, posters, review articles, symposia decks, literature searches, gap analyses, strategic publication plans, and MSL field materials., • Own client relationship by partnering with the Account Director to build confidence in the company’s service offerings; ensure compliance and consistency with client SOPs, messaging, and scientific communications objectives; assist with resolution of client concerns., • Collaborate with in‑house technology and creative teams to build innovative digital solutions for Medical Affairs and Scientific Communications clients., • Oversee and ensure the quality of scientific communications tactics/deliverables developed by in‑house scientific writers; review deliverables for strategic alignment and scientific accuracy and be accountable for the quality of deliverables sent to the client., • Develop, manage, and track strategy and tactics in partnership with a cross‑functional team of internal and client stakeholders., • Train and mentor junior writers; contribute to the skill development of the writing team., • Participate in client pitches and business development meetings as the scientific lead., • Ensure organic growth through delivering high‑quality deliverables and maintaining strong client engagement., • MD, PhD, PharmD or similar advanced degree required., • At least 5 years of core writing experience and 3+ years as a Medical Director at a pharmaceutical company, or 7+ years of core writing experience and 2+ years as an Associate Medical Director., • Integrated Scientific Communications experience preferred, with demonstrated work on both medical communications and publications accounts., • Demonstrated expertise in developing and executing deliverables for both investigational and mature products., • Experience across several therapy areas preferred., • Experience in writing and reviewing deliverables., • Experience with developing digital content and other deliverables to supplement traditional communications., • Strong attention to detail and editorial skills., • Willingness to train and develop junior writers through detailed document reviews and training sessions., • Experience providing congress support and conducting/facilitating advisory board meetings is a plus., • Annual leaves, public holidays, and a special day off for your birthday and work anniversary, • Statutory leaves including SSP, maternity and paternity leaves, • Holistic wellness support with access to fitness clubs and sportive activities, • Financial security through life assurance and income protection, • Retirement savings plan with employer contributions Before applying, please ensure you meet the role requirements and have legal authorization to work in the country where this role is advertised. The selection process includes an initial recruiter screening, an interview with the hiring manager, a strategic assessment, and HR interview rounds. Our hiring practices reflect our commitment to equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic. As a remote‑first organization, these are essential attributes we look for in all our candidates. • Taking ownership of your work with minimal supervision, with strong ability to organize, prioritize, and deliver results independently., • Documenting work to align teammates and stakeholders., • Maturity to choose between synchronous and asynchronous collaboration., • Effectively collaborating with colleagues across different time zones by setting dedicated hours for collaboration and keeping team members updated about your status. At Cactus Life Sciences (cactuslifesciences.com), we believe the future of medical communications lies at the intersection of science, technology, and human connection. Headquartered in Princeton, New Jersey, with teams in Switzerland, the United Kingdom, India, and Japan, we help biopharmaceutical organizations redefine scientific exchange—leveraging AI, automation, and innovation while keeping patients at the heart of everything we do. Our expertise spans medical strategy, scientific content development, and medical education across therapeutic areas and the product lifecycle. By blending scientific rigor, agile operational models, and future-ready technologies, we partner with medical affairs teams to catalyze their transformation, adapt to a changing landscape, and drive meaningful outcomes for healthcare communities worldwide. Referrals increase your chances of interviewing at Cactus Communications. We’re not including non‑essential job board prompts or site‑specific notices in this description. #J-18808-Ljbffr

Security Design Engineer - 6 Month Contract - INSIDE IR35 - Sheffield, Manchester, Birmingham - No Sponsorship Available Job Description The Design Engineer is responsible for Architecture of Network Security components as related to zero trust in a platform transformation programme. The Design Engineer must act as a bridge between traditional network security controls and modern identity-based security provided by a service mesh. This role must assess how existing network security controls interact with service mesh capabilities and produce E2E solution designs, standards, patterns and related artefacts. This is part of a larger platform initiative and requires extensive collaboration across the organisation. Responsibility for reviewing, designing and collaborating with numerous business units is also key to the position. This is a multi-faceted role involving numerous areas of expertise and stakeholders across the enterprise. Design Engineers must be comfortable presenting and sharing solutions, standards, patterns at design authorities, and with senior leadership & stakeholders. Additionally, the Security Design Engineer will provide technical thought leadership and direction to their aligned projects and operate as a Subject Matter Expert, providing consultancy. Principal Requirements Expertise: Application design from platform selection, to deployment with significant experience designing to meet scale, demand and in a secure fashion (eg. DevSecOps) Knowledge and practical experience of implementing modern application architecture practices, from CSP-native, to Hybrid designs, EDA along with microservices and serverless Deep practical and considerable experience in Cyber Security: Threats and modelling, Risks and assessments, Attack vectors, vulnerabilities, CEH and red/purple teaming Assess how existing network security controls apply within service mesh (eg. Firewalls, NIPS/NIDS, WAF, Proxies, DDoS, Segmentation) Significant practical experience and proven technical depth across network security: Firewall design and implementation, next-gen capabilities NIPS/NIDS design and implementation, automation, workflow and framework WAF design and deployment within internally and externally presented apps Forward Proxy design and implementation across numerous use-cases Reverse Proxy platform design and deployment protecting apps, APIs Denial of Service design and implementation from volumetric to application Network Segmentation design securing application components from threat susceptibility Network visibility and traffic monitoring Large scale distributed systems Modelling and documentation of communication flows Automation and workflow-driven protections Defence in depth along with related capabilities: TLS, PKI and identity-based controls Practical working technical knowledge of Service Mesh: experience with one or more vendors (eg. Istio, Kong) Sidecar and mTLS implementation Workload identities in conjunction with gateways Identity and Access Management using modern authNZ (eg. OIDC, JWT etc.) Logging & Monitoring for security, optimisation, delivery of intelligence and insights Management access and isolation including recording of changes Analysis of rules, gaps, traffic seen and proactively updating programmatically Anomalous traffic flows and inspection to identify Ensuring regulations and compliance can be attested to through visibility External capabilities and integrations that can provide intel and visibility of security experience in large-scale global Financial Services and Regulatory requirements, audits Maintaining a data-driven, evidence-based approach to decision making Demonstrable proven experience authoring Standards, Patterns, Designs utilising industry standard methodologies and references (eg. NIST, SANS, ISO, ITU, ISF etc.) Documentation of above areas including but not limited to: Standards, Patterns, Strategies, Roadmaps and recommendation papers, positioned at senior leadership and engineers Broad background across information technology with the ability to communicate clearly with non-security technical SMEs at a comfortable levelQualifications & Certifications: • Bachelors or Masters degree in Cybersecurity, Computer Science, Software Engineering, or related scientific or mathematic field, • SABSA, TOGAF certification or related industry-recognised certifications, • Software architecture qualifications (eg. CPSA), Application security (eg. CEH or similar), • CSP security certification (eg. AWS, Azure, GCP) Platform & Technology: • Working practical knowledge of legacy and modern networking infrastructure, • experience with Akamai, F5, Azure, AWS, NginX, Checkpoint, Cisco and related platforms, • BizzDesign, Archi, or generic UML visualisation experience for high-level designs, • Working proficiency in Jira, Confluence for project & tasks management, documentation Principal Accountabilities and Responsibilities Architecture & Design: • Extensive collaboration with primary stakeholders: Enterprise and Platform Architects, Solution Architects, Data Analysts & Engineers, Cyber colleagues (Capability Leads, Control owners), • Ensuring Standards and Patterns are drawn up in collaboration with stakeholders and approved through relevant governance, • Documenting, raising and escalating technical debt, risks and issues along with identifying security gaps and challenges and documenting formally, • Providing security assurance, advice and guidance to Engineering, Project Managers, senior stakeholders in delivering strategic outcomes for business needs, • Clear understanding of both the motivations of the business and technical security Governance: • Self-motivated with ability to present artefacts to design authorities and articulate deep technical concepts to a broad range of stakeholders in both large forums and smaller deep-dive sessions, • Ownership and driving Standards, Patterns and Designs from authoring, collaboration with stakeholders through to final approval, • Ensure all architecture artefacts undergo appropriate peer-review prior to seeking approval Risk and Dependency Management: • Effectively manages and formally escalates both technical and project risks or issues, • Ability to map design decisions to result in technical risks & issues and articulate the cause and rationale which leads to any negatively impacting change Leadership & Teamwork • Communicates clearly, openly and creates visible presence in all calls to ensure security is centre to requirements (eg. Security by design), • Lead others by example, creating an environment that inspires security deliverables, • Builds effective social networks both internally and externally with key stakeholders, communicating consistently and continuously Location Manchester, UK Trading as TEKsystems. Allegis Group Limited, Maxis 2, Western Road, Bracknell, RG12 1RT, United Kingdom. No. (phone number removed). Allegis Group Limited operates as an Employment Business and Employment Agency as set out in the Conduct of Employment Agencies and Employment Businesses Regulations 2003. TEKsystems is a company within the Allegis Group network of companies (collectively referred to as "Allegis Group"). Aerotek, Aston Carter, EASi, Talentis Solutions, TEKsystems, Stamford Consultants and The Stamford Group are Allegis Group brands. If you apply, your personal data will be processed as described in the Allegis Group Online Privacy Notice available at (url removed)> To access our Online Privacy Notice, which explains what information we may collect, use, share, and store about you, and describes your rights and choices about this, please go to (url removed)> We are part of a global network of companies and as a result, the personal data you provide will be shared within Allegis Group and transferred and processed outside the UK, Switzerland and European Economic Area subject to the protections described in the Allegis Group Online Privacy Notice. We store personal data in the UK, EEA, Switzerland and the USA. If you would like to exercise your privacy rights, please visit the "Contacting Us" section of our Online Privacy Notice at (url removed)/en-gb/privacy-notices for details on how to contact us. To protect your privacy and security, we may take steps to verify your identity, such as a password and user ID if there is an account associated with your request, or identifying information such as your address or date of birth, before proceeding with your request. If you are resident in the UK, EEA or Switzerland, we will process any access request you make in accordance with our commitments under the UK Data Protection Act, EU-U.S. Privacy Shield or the Swiss-U.S. Privacy Shield

ServiceNow CRM Specialist UK Wide Hybrid | Permanent | Up to the high £90k + bonus and benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow, CRM and how good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them work out what the future should look like. What You'll Be Doing You'll lead discovery sessions with customer operations, service and technology teams. You'll look at existing customer journeys, processes and systems, identify where services are falling short and turn that into a sensible transformation roadmap and business case. The work could involve customer case management, contact centre processes, field operations, self-service and workflow automation. You'll help shape solutions using either ServiceNow CSM or FSM, depending on the client and your own background. You may also be asked to help clients understand where ServiceNow fits alongside established CRM platforms such as Salesforce. This is not a hands-on development role. The wider consultancy has delivery teams that can handle the detailed implementation. Your job is to make sure the right problem is being solved, the proposed approach makes sense and the client understands the value they should get from it. You'll also support proposals, presentations and early conversations with prospective clients as the consultancy builds its customer workflow offering. What They're Looking For You'll probably come from a ServiceNow consulting, CRM transformation, business architecture or customer operations background. You need a good understanding of the ServiceNow platform and ideally experience with CSM or FSM. You do not need both. They are more interested in whether you understand CRM properly. You should be comfortable discussing customer journeys, case management, service operating models and the role technology can play in improving the experience for both customers and service teams. Candidates with a strong Salesforce or wider CRM background will also be considered, but you will still need enough ServiceNow knowledge to speak confidently about the platform and how its workflows could support customer operations. You'll need to be comfortable leading workshops, advising senior stakeholders and turning broad business problems into clear recommendations. Experience developing roadmaps, business cases or client proposals would be useful. ServiceNow certifications would be a bonus, but they are not the main thing the manager will judge you on. Why It's Worth Looking At This is a chance to get involved in an area of ServiceNow that is still taking shape. You will not be stepping into a rigid role or simply repeating the same type of implementation. You'll help decide how the consultancy approaches the market and what its customer workflow offering should look like. It should suit someone who enjoys ServiceNow but wants to spend less time on configuration and more time working with senior clients, shaping programmes and solving business problems. You can be based anywhere in the UK. Travel to one of the consultancy's UK offices will usually be around once a month, with client travel required at key project milestones. If your current title is different but your background covers ServiceNow, CRM and customer transformation, I'd still be keen to speak with you. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website

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We have been exclusively instructed by one our clients, a leading sponsor, who is seeking a Corporate Associate to join their exceptional legal team.This role will work very closely with the business and have the opportunity to run their own deals from term sheet to signing.This role will suit a Cor

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West Midlands | Water & Wastewater | Multiple Upgrade Schemes.We are currently recruiting for an experienced.The role will support projects from.Conduct site surveys and support electrical design development.Liaise with suppliers and review technical drawings and documentation.Prepare electrical ten

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My client is a boutique employment firm offering a full range of employment-related legal services.This role is fully remote although you are welcome to attend the Northern offices for team days etc if you like.For more info, please apply within.

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