Shopify jobs in LondonCreate job alerts

About GigsAt Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.Things We Care AboutWe are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.Speed. We move and we ship. We set bold deadlines and treat every week like it matters.Ownership. If you see something broken, fix it. We don't wait for permission.Customer Obsession. Our customers' product is our product.Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.First principles. We don't ask how things have been done before. We ask why they were done that way at all.The RoleAn Forward Deployed Product Manager is our customers’ technical partner at Gigs. You will help customers plan, coordinate and successfully launch integrations using the Gigs API.The role is a unique blend of the technical, strategic and operational. Work can range from partnering with Product on a critical feature blocking a strategic onboarding, to scoping, coordinating, and driving an API implementation over multiple geographies with one of the world’s largest Fintechs.Implementation sits within Customer Success at Gigs but the role lies at the heart of Gigs’ different functions. You will work closely with Product and Engineering, working together to scope new features and provide on-going feedback. But you will also be heavily involved with Growth: working in tandem with the Business Development team for new implementations and being the main point of contact with our largest customers as they do further development.Please know that fluent French or Spanish is a must for this role, in addition to English. What you’ll doDeliver customer implementations. You will act as an owner, treating each API integration as a unique proposition and carefully scoping and delivering the perfect implementation for a specific customer’s use case. You will work step by step with the customer to ensure that they are including the right feature set, API endpoints, and wireframes for success.Key technical contact. You’ll work with our customer’s engineering and product teams as they integrate and continue to develop with Gigs, and advise them on the best implementation path.User flow advisor. You will be the subject matter expert when it comes to the UX/UI the customer builds, and specific endpoints that are required to build out a best in class user experience.Project management. You have experience with and are a super user of Smartsheets, Asana, Linear, or another type of project management tool. You will own a portfolio of complex, critical implementations and projects, and will shape roadmaps, define key milestones, and track progress to ensure successful execution ahead of the deadline.Cross-functional coordination: You will ensure alignment across Business Development, Marketing, Product, and Engineering teams, driving them toward a shared vision. By setting clear goals and building cross-functional roadmaps, you will keep all stakeholders focused, coordinated, and executing efficiently.Product Management. We’re creating a completely new product, so you will need to spot when a new feature could help unlock a use case and be comfortable working with product and engineering to make it a reality.Commercial Strategy: Understand the commercial fundamentals of each implementation and work to ensure they are delivered successfully. Deeply understand what characterises a high conversion user flow and help our customers successfully implement it.What we are looking forYou are an implementation powerhouse: You have 5+ years of experience in Implementation, Professional Services, or Product Management at a B2B or SaaS tech company. Your expertise lies in working with high-growth, product-led technology companies, ideally in FinTech or HR. You’ve worked on complex API integrations and you know exactly how to execute them successfully.You have exceptional project management skills: Juggling multiple high-priority projects is second nature to you, thanks to your outstanding organizational skills and ability to maintain clarity in chaotic situations. You are organized and are a champion at pushing customer projects forward.You balance a technical, product, and commercial mindset: You have a strong technical aptitude with the ability to understand and influence product development, and a deep understanding of API’s and webhooks. Additionally, your business acumen shows you have the ability to onboard into complex, operationally intensive industries, and ensures well-rounded decision-making.You are a master of communication: Your written and verbal communication skills are exceptional, allowing you to convey complex ideas effectively and engage with diverse stakeholders. You are able to persuade C-level executives at leading tech-enabled businesses.You are proactive, creative, and hands-on: You take the initiative to tackle challenges, bring creativity to your work, and consistently think ahead in a fast-paced environment. You are not afraid to roll-up your sleeves and execute when needed, and you’re not afraid to think out of the box. You are comfortable creating processes, playbooks, and assets from scratch.Language skills. We're actively expanding in both French and Spanish speaking markets, and fluency in either language is required - in addition to business fluency in English. Salary Range:Europe: 120,000 - 155,000UK: 125,000 - 160,000(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)Work At GigsAt Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of ourhubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.What We OfferAt Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data planWant to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.

Financial Controller \n Location: London - 1 day wfh Salary: £65k + benefits \n This fast-growing, award-winning consumer health startup is on a mission to improve the lives of people through innovative solutions. What began as a simple idea has rapidly scaled into an international success, with products now used across the UK, US and Canada. \n As the company enters its next phase of growth, they are looking for a commercially minded Financial Controller to take ownership of the finance function and help shape the future of the business. \n The Opportunity \n This is a hands-on and highly visible role, reporting directly into the leadership team. You'll be responsible for managing the end-to-end finance function, delivering robust financial reporting, improving processes and providing commercial insight to support strategic decision-making. \n This is an ideal opportunity for an ambitious finance professional who enjoys working in a fast-growing, entrepreneurial environment where they can have genuine influence and ownership. \n Key Responsibilities \n\n • Own the month-end close process and preparation of monthly management accounts.\n, • Produce budget versus actual reporting with detailed variance analysis.\n, • Prepare monthly board reporting packs.\n\n\n, • Manage day-to-day financial operations including bookkeeping and reconciliations.\n, • Oversee supplier payment runs.\n, • Monitor cash flow and working capital performance.\n\n\n, • Develop and maintain annual budgets and rolling forecasts.\n, • Build and manage short and long-term cash flow models.\n, • Conduct scenario planning and financial modelling to support business growth.\n\n\n, • Manage VAT and international tax processes.\n, • Coordinate year-end accounts, corporation tax and external audits.\n\n\n, • Analyse product profitability, gross margins and contribution margins.\n, • Review manufacturing, freight, fulfilment and landed costs.\n\n\n, • Drive automation and process improvements across finance systems.\n, • Strengthen financial controls and approval processes.\n\n\n, • Support fundraising and investor reporting.\n, • Review foreign exchange exposure and international finance structures.\n\n About You \n\n • ACA, ACCA or CIMA qualified (or equivalent).\n, • Experience operating within a Financial Controller, Finance Manager or similar role.\n, • Strong management accounts, forecasting and cash flow modelling experience.\n, • Comfortable owning a finance function with a high degree of autonomy.\n, • Commercially astute with the ability to translate numbers into business insight.\n\n \n Desirable \n\n • Experience within e-commerce, DTC, FMCG or consumer products.\n, • Familiarity with Shopify, Amazon or similar online sales platforms.\n\n Why Join? \n\n • Opportunity to own and develop the finance function.\n, • Join a genuinely mission-led business making a positive impact on people's lives.\n, • Be part of a high-growth international brand with ambitious expansion plans.\n, • Work closely with experienced founders and senior leadership.\n, • Significant scope to influence strategy and drive business performance.\n\n Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

About impact.comimpact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products— Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.Your Role at impact.com:As the Customer Success Director, you will be one of the most senior members of the Customer Success team, retaining and growing one of impact.com’s newest and largest customers. You will lead all aspects of customer delivery, including the development of strategic, goal-driven account plans and processes to launch and grow this brand’s new-to-market partnerships program. You will manage a team dedicated to the delivery of industry-leading customer service, as well as leading strategic delivery, overseeing day-to-day service and acting as a senior point of escalation. You will also develop senior level relationships at one of the world’s most prominent brands, ensuring impact.com is deeply embedded within their business and set-up to deliver on ambitious expansion plans across Europe and the rest of the world. The Customer Success Director will also work closely with our Solutions team to develop a world-class technical implementation that will be the foundation for one of the largest partnership programs in Europe. What You'll Do:Own the day-to-day service delivery and customer relationship for one of Europe’s most exciting brandsManage a dynamic team of Customer Success Managers to drive strategic growth for one of the company’s largest clientsProject manage stakeholders from the Sales, Product and Solutions teams to ensure a world-class technical set-up fit to deliver a high-growth partnerships program able to work across multiple partner types and accurately measure incremental salesDrive partnership strategy, including growth, optimisation, new partnership opportunities and platform adoptionLead business reviews with senior stakeholders from the client and impact.comOwn strategic client delivery, including building and executing account plans to take this brand to next-level performanceLaunch and manage partnerships for one of Europe’s most exciting brands into new European markets Proactively monitor and manage account performance, including budgets, account plan and run-ratesAct as a senior point of escalation, owning client delivery and proactively managing / escalating issuesWhat You Bring:6+ years of experience in an advertiser services role in partner marketing2+ years of experience working on partner marketing in the mobile telecoms space, either at a brand or supplier working with a telecoms brandStrong relationship-building skills with a demonstrated ability to win trust and align diverse stakeholders toward shared business goals.Technical fluency with Salesforce and marketing automation platforms, alongside the ability to master the impact.com platform quickly.Strategic adaptability and the business acumen to switch seamlessly between hands-on campaign execution and high-level partnership strategy.A proactive, collaborative mindset that thrives in a fast-paced environment and enjoys presenting to both small and large audiences.Nice to Have:Team management experience.Experience navigating complex, competitive SaaS markets.Benefits and Perks:At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses.impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

At Assembly, our mission is to find the change that fuels growth. We apply this principle to the work we do with our clients and to how we engage with our people. We’re a modern global agency bringing together media, data, technology and talent to make brands perform. \n \n Our business is purpose driven. In March 2022, we were named Ad Age’s first ever Purpose-Led Agency of the Year, recognised for our mission to leave the world better than we found it. This year we became B Corp certified, the result of a two-year journey. We’re proud to have created a culture where diversity of thought, experience, and background are valued, within an environment that fosters continuous learning, adaptability, and a shared passion for meaningful impact. \n When you join Assembly, you become part of an award-winning global community of digitally led experts, home to 1,500 talented people across 25 offices globally. Together we create unique data, technology and media solutions that enable faster and smarter problem solving within an inspired, collaborative workplace. \n \n Assembly is poised for its next chapter of growth. We’re a meritocratic, high-performance business with a progressive outlook and a growth mindset in all that we do. To realise our potential we need some new skills and thinking. \n \n The core DNA of Assembly lies in digital performance marketing. New and existing clients are asking us to extend this expertise across all media, connecting traditional channels with digital methods of execution, measurement and automation. We were born the right way to do this – we’re building out from a leading digital and technology capability and adding the rest, rather than trying to reverse engineer a legacy business into a more modern version of itself. At Assembly we ask our people to embody three core values: \n \n Show Up: actively contribute to a space of personal and collective growth \n Make Change: embrace obstacles as opportunities, taking intentional steps to drive positive change \n Win Well: approach success with integrity, responsibility, and a commitment to collaboration, understanding that the journey is as important as the destination. \n \n We look forward to meeting you and to discussing how we can grow together. \n \n Required Skills \n\n • 3-5 years' experience in SEO, with minimum 2 years within an agency environment\n, • Natural curiosity and someone who loves solving an SEO puzzle\n, • Experience with complex, large-scale international sites\n, • Experience managing and supporting a direct report\n, • Proven experience developing high performing content strategies for ecommerce brands\n, • Solid understanding of SEO tools (e.g. Google Search Console, SEMrush, Ahrefs, Buzzstream, Sitebulb, Screaming Frog etc) and experience with uncovering insights and creating a helpful strategy for clients\n, • Experience in accurately reporting and measuring\n, • SEO in a way that clients can understand and report back to their senior leadership\n, • Comfortable managing multiple projects and deadlines across different clients\n, • A keen interest in fashion, travel, and the luxury lifestyle space\n, • Excellent communication and presenting skills, including written & spoken English\n\n Nice to have \n\n • Further languages in addition to English and German would be a nice bonus\n, • Experience working with Shopify, Salesforce, and other ecommerce CMS’s\n, • Someone who writes freelance or builds their own websites/blog for enjoyment on the side\n, • Experience in the luxury ecommerce space\n\n \n Equal Opportunities \n Assembly is an advocate for equal opportunity in the workplace. We are committed to ensuring equal opportunities regardless of race, colour, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability and gender identity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. \n \n

User Interface Designer \n London. On site. Full time. \n Phenome Longevity is a precision health company. We run multiomics laboratories, longevity clinics, wearables, and a digital platform that connects them. The interface is what our clients use, and it determines whether the science behind it reaches them. \n We are hiring a User Interface Designer to work on site in London, directly with our directors, alongside product, engineering, and research. \n THE ROLE \n A significant part of this role is ownership of the Phenome Shopify storefront, covering both design and build: theme customisation, Liquid templates, section and block architecture, product pages, and checkout flow. \n Alongside this you will design the interfaces across our web and mobile products, including user flows, wireframes, high fidelity mockups, and interaction patterns, and maintain the design system, UI libraries, and design documentation the rest of the team works from. \n All work is mobile first, designed for the smallest viewport and scaled upward, with clear visual and information hierarchy on every screen. \n HOW WE WORK \n Cycles are short and priorities move. You will get a brief rather than a specification, and you will be trusted to interpret it and iterate without extensive hand holding. You will present decisions to directors and take feedback quickly. \n You will also have room to bring your own ideas. Where your interests overlap with what we are building, propose the work and own it. \n WHO WE ARE LOOKING FOR \n\n • Someone who moves from brief to first output quickly, using AI assisted tools to get there. Cursor and comparable tools should already be part of how you work\n, • Strong command of visual and information hierarchy, with the ability to explain your decisions across a full page and a full flow\n, • Front end capability to implement your own designs: HTML, CSS, responsive best practice, and comfort reading and editing Liquid\n, • Highly adaptable, and reliable under deadline pressure\n, • Attention to detail, and a working commitment to accuracy and accessibility. This is health data\n\n WHAT YOU NEED TO HAVE DONE \n\n • Two to three years designing for ecommerce and mobile applications\n, • Shipped live Shopify stores you personally designed and built\n, • Produced mockups and interactive prototypes for web and mobile\n, • Worked in Figma to a professional standard\n, • Grounding in user experience fundamentals: user flows, information architecture, interaction design\n, • A bachelors degree in design, HCI, or a related field is beneficial\n\n USEFUL, NOT REQUIRED \n\n • Design experience in healthcare, diagnostics, or financial services, where accuracy, trust, and regulated content shape the interface\n, • Familiarity with ecommerce conversion principles and analytics\n, • Experience contributing to or maintaining a design system\n\n HOW TO APPLY \n If you think this is the job for you, tell us why, how you would contribute to the team, and where your strongest skills lie. \n Send this with your CV and portfolio to hr@phenomelongevity.com.

Major Players is hiring for a Mid-to-Senior Creative Brand Designer / Design Lead for a sustainable athletic brand in London. \n \n This is a full-time hire, working closely with the Creative Director and reporting into the brand's project lead. The brand is a B-Corp mission-driven small brand with a bold, distinctive point of view. \n \n Typical Responsibilities \n\n • Designing paid social assets as the primary focus, plus organic social graphic treatments\n, • Campaign creative across channels\n, • Email design, working within Klaviyo\n, • Website design work, within a modular Shopify build\n, • Product packaging and print collateral, including PR boxes\n, • Taking a brief and elevating it rather than simply executing\n, • Working with a good understanding of platform and production constraints\n\n \n Required Skills \n\n • 4+ years' design experience at midweight to senior level\n, • Strong Adobe Suite skills across the full range of outputs above\n, • A creative eye with art direction instinct, able to interpret a brief and offer an opinion, not just replicate a reference\n, • Understanding of digital production realities: what's realistic to build, and why\n, • Comfortable working with autonomy and light direction\n\n \n Ideal Experience \n\n • A connection to athletics, personally or professionally\n, • Experience in small teams and environments with fast-turnaround\n, • UX/UI experience, motion and animations are nice-to-haves\n\n \n **TO APPLY: send your CV with your portfolio link clearly labelled. Applications without a portfolio won't be considered.

Paid Media Analyst (D2C Specialist Agency) \n Salary: Up to £40,000 \n Location: London (3 days in office, 2 days remote) \n \n 🚀 About Us \n We’re a fast-growing, specialist D2C agency partnering with ambitious ecommerce brands to scale performance through data-driven marketing. From challenger startups to established disruptors, we help brands unlock serious growth across paid media channels. \n If you’re obsessed with performance, love digging into data, and want to see the direct impact of your work on real brands—this is the place. \n \n 🎯 The Role \n We’re looking for a Paid Media Analyst who thrives in a performance-driven environment. You’ll take ownership of campaign execution, optimisation, and reporting across key paid channels—working closely with strategists and creatives to drive measurable growth. \n This isn’t a “set and forget” role. You’ll be in the engine room—testing, learning, scaling, and constantly pushing performance forward. \n \n 🔧 What You’ll Be Doing \n\n • Manage and optimise paid media campaigns across platforms (Meta, Google, TikTok)\n, • Analyse performance data to identify trends, insights, and growth opportunities\n, • Build and maintain reports that actually mean something (not just vanity metrics)\n, • Run A/B tests across audiences, creatives, and landing pages\n, • Collaborate with creative and strategy teams to improve ROAS and CAC\n, • Support forecasting, budgeting, and scaling strategies for D2C brands\n, • Stay ahead of platform updates, trends, and emerging channels\n\n \n 📊 What We’re Looking For \n\n • 1–3 years’ experience in paid media or performance marketing\n, • Strong analytical mindset—you’re comfortable with data and love problem-solving\n, • Hands-on experience with platforms like Meta Ads Manager and Google Ads\n, • Solid understanding of D2C ecommerce metrics (ROAS, CPA, LTV, etc.)\n, • Confident using Excel/Google Sheets (bonus if you love a pivot table)\n, • Curious, proactive, and always looking for ways to improve performance\n, • Strong communication skills—you can explain the why, not just the what\n\n \n ⭐ Bonus Points \n\n • Experience working with Shopify or other ecommerce platforms\n, • Exposure to attribution tools (e.g. GA4, Triple Whale, Northbeam)\n, • Creative testing experience or working closely with design teams\n\n \n 💡 What You’ll Get \n\n • Salary up to £40,000 depending on experience\n, • Hybrid working: 3 days per week in our London office\n, • Exposure to exciting, high-growth D2C brands\n, • A genuinely collaborative team that values ideas over hierarchy\n, • Clear progression path in a scaling agency\n, • Ongoing training and development (we invest in your growth)\n\n

E-Commerce Executive, Permanent, £35,000-£40,000, Office based, London \n \n Luxury British well established handbag and clothing brand is looking for an E-commerce Executive. This brand is known for timeless design, exceptional craftsmanship, and first class service. Reporting to the Marketing Manager, and working closely with the CEO and Founder, you will help to consolidate their Marketing offering and ensure National and International Operations are running smoothly and aligned with the brand. You will bring luxury fashion experience, a refined brand eye and a proven ability to scale e-commerce within a luxury or premium environment. Benefits include private healthcare. \n You will have an appreciation for luxury craftsmanship, be highly detail oriented with elevated brand sensitivity. Also be comfortable operating as part of a small and dedicated team. If you have experience in global luxury markets (US, Europe, Middle East) that would be an advantage, as would Shopify or equivalent expertise. Experience launching in new regions or international sites would be very useful. \n \n Responsibilities will include: \n \n\n • Driving online revenue, and delivering a seamless digital customer experience\n, • Under the guidance of the Marketing Manager and digital agency, owning day-to-day website management and trading execution\n, • Using competitor analysis, developing layout amendments and elevated site merchandising to ensure the UX and presentation are of the highest luxury retail standard\n, • Partnering with developers for Conversion Rate Optimisation, site enhancements, bespoke luxury features and mobile excellence\n, • Ensuring conversion and Average Order Value are maximised without compromising the quality of the brand\n, • Updating website in line with global online trading calendar - product launches, capsule collections and seasonal updates\n, • Working with SEO/GEO/AI SEO agency to ensure we are delivering strong brand awareness with storytelling content.\n, • Delivering monthly performance reporting\n, • Analysing customer cohorts, acquisition channels, and lifetime value\n, • Overseeing CRM and ensure segmentation is maintained to assist with email marketing\n\n \n Ideally, you will have: \n \n\n • 2–3 years in luxury or premium fashion e-commerce and digital marketing\n, • Proven success in helping to scale online revenue for a luxury brand\n, • Experience managing website content and development\n, • Good understanding of omnichannel luxury retail\n, • Strong analytics capability (GA4, Shopify or equivalent)\n, • Refined brand and visual presentation sensibility\n, • CRM, retention, and clienteling experience\n, • SEO and luxury content strategy knowledge\n, • UX/CRO optimisation experience\n, • Highly organised with excellent time management skills and ability to prioritise\n\n \n This role is fully office-based and ideal for someone looking for a long-term, stable role within a luxury brand environment. \n This is a fantastic opportunity, apply now! \n Due to the large number of applications that we receive, only shortlisted applicants will be contacted. \n Val Wade Recruitment are actively looking for applicants from underrepresented communities and pride ourselves as an equal opportunities’ employer and agency.

\n THE CARWOW GROUP\n Carwow Group is driven by a passion for getting people into cars. But not just any car, the right car. That’s why we are building the go-to destination for car-changing, whether you are looking to buy, sell or lease. Designed to reach drivers everywhere with our trail-blazing portfolio of personality rich automotive brands; Carwow, Auto Express, evo, Driving Electric and Car Buyer. \n What started as a simple reviews site, is now one of the largest online car-changing destinations in Europe. Last year alone we grew over 50% with nearly £3bn worth of cars bought on site, while £1.8bn of cars were listed for sale through our Sell My Car service. Over 10m customers have used Carwow to help them buy and sell cars since its inception. \n In 2024 we went big and acquired Autovia, doubling our audience overnight. Together we now have one of the biggest YouTube channels in the world with over 1.1 billion annual views, sell 1.2 million print copies of our magazines and have an annual web content reach over 350million. WHY JOIN US?\n We are winners of the prestigious Culture 100 award that recognises the most loved and happiest tech companies to work for! We have just raised $52m in funding led by global venture capital firm Bessemer Venture Partners (an early backer of LinkedIn and Shopify) to accelerate our growth plans! \n As pioneers, we’re always driving for new territory and positive change, so our work as a group is never done. Where others see difficulty, it’s our responsibility to see possibility – building new experiences, launching new titles and listening to drivers. \n Being a part of Carwow Group means championing drivers and the automotive industry, acting as a disrupter and never being afraid to fail (but learning fast when we do!). \n Our team of 600 employees across the UK, Germany, Spain and Portugal are revolutionising car-changing and we are fast expanding our mission across every single brand and country we operate in, so jump in! THE ROLE\n This is a director role running the operating engine behind our commercial teams. Carwow sells cars in two ways: Sell My Car, where drivers sell their car to dealers, and Get Your Car, where they buy or lease their next one. As Director, GTM & Revenue Operations you own the operating model those commercial teams run on: the go-to-market process, the enablement and quality that get people productive, the systems they work in (Salesforce and the wider commercial tech stack), the analytics that forecast the commercial number, and the programme management that lands cross-functional change. The function covers five areas: GTM Operations, Sales Enablement, Tooling & Platform, Rev-Ops Analytics and Program Management. You report to the VP, Marketplace Operations and sit close to both the numbers and the commercial teams you serve. You make the commercial motion work; the commercial teams own the selling and the relationships. \n This is a builder's role as much as a running one. You inherit a team of three (programme management, sales enablement and platform) and a clear mandate to grow the function to what the business needs. Shaping and hiring that team, and making the case for it, is central to the job. The commercial org has recently brought its Sell My Car and Get Your Car teams into a single account-management function serving one dealer network, so you'll run one operating model across both products (a unified Salesforce, aligned targets and comp, consistent enablement and quality) and get the last of that integration to steady state. The function has already moved real numbers here, reworking the sales process, standing up sales-engagement tooling and sharpening enablement, and your job is to take that further. \n You own the operating model, process, enablement, the systems requirement and the forecast. The commercial organisation owns the relationships, the selling and delivery against the number. You design the targets, compensation and territory structures with commercial leadership and you shape decisions through the strength of the operating case. In your first year, success looks like a forecast that's trusted and accurate, new hires productive faster, a consistent quality bar across the combined team, and the platform and process the org runs on every day. WHAT YOU’LL DO\n You will own the commercial operating model and the team that runs it, working hand in glove with the commercial organisation, Workforce Management, the trading leads, and the analytics and data teams that support the whole function. \n \n • Own GTM operations: define the go-to-market playbook, pipeline and commercial process across both marketplaces, and, with commercial leadership, design the targets, compensation and territory / account structures that tie individual attainment to the business outcome. Own capacity and headcount planning with Workforce Management.\n, • Own sales enablement and quality: build the onboarding and ramp-to-productivity structures, a standard readiness sign-off, org-wide QA and calibration, and ongoing L&D for both individual contributors and leaders, so new hires get productive faster and quality holds across the organisation.\n, • Own the requirements for the commercial systems and tooling: direct Salesforce as the commercial system of record, owning the process and workflow design, prioritisation and the roadmap to bring the whole commercial org onto one platform, plus the sales-engagement and automation tooling (e.g. Groove), AI-assisted workflows and the performance dashboards the teams run on. You own the requirement and how the commercial org runs on the platform; the platform itself, its build and administration, sits with the tech org, who you partner with and direct.\n, • Own revenue-operations analytics and forecasting: produce a forward-looking commercial forecast that feeds trading and reconciles to Finance's P&L view, own the operational reporting that diagnoses what the volume and operational teams are driving into the number, and provide the evidence base behind comp and performance decisions. You own the operational read and set the requirement; you partner with Finance and the central analytics and data teams, who own the build.\n, • Own program management: run the commercial PMO, from end-to-end discovery and sizing of new initiatives through governance (charters, RACI, risk and impact), so cross-functional commercial programmes land on time with clear ownership.\n, • Build the function: shape and hire the team the function needs across the five areas, from a starting base of three, and make the case for the investment. Run the combined Sell My Car and Get Your Car commercial operation as one, a single dealer view, one operating model, and consistent process across both products.\n, • Get more out of the team with AI and automation: mature how the commercial org operates with AI-first tooling and automation, so manual workflows disappear and the org gets the answer without a person in the loop.\n, • Feed the operating rhythm: own the commercial-motion input into the weekly operating cadence and the read up to Finance, trading and the CEO, with a clean, leadership-ready view of where the pipeline sits and where it is heading.\n WHAT YOU’LL NEED\n Please note: We know that no candidate will be a perfect match for everything here, so please apply if you're close to the brief. If you meet most of the essentials, we'd like to hear from you. \n The essentials: \n \n • A track record of leading a revenue-operations, commercial-operations or GTM-operations function at scale, in a marketplace, growth or B2B sales context\n, • Breadth across the operating model: you've owned, or closely partnered on, most of GTM process, enablement, commercial systems and analytics, and you understand how they fit together\n, • Strong CRM fluency with Salesforce as a system of record: you can set the requirements, shape the data model and process, and direct a platform team, not just keep it clean\n, • Commercial process and incentive design: targets, compensation, territory and capacity planning tied to business outcomes\n, • A people leader and builder: you've grown a multi-disciplinary team from a small base, hired well, and set a clear bar\n, • Analytical and data-fluent: comfortable in a forecast and a pipeline model, and drawing honest conclusions from the numbers\n \n How you'll work (we'll explore these in interview): \n \n • Fluent and curious with AI: you use it to work faster and help a team adopt it\n, • Comfortable running a cross-functional PMO, with charters, RACI and clear risk management\n, • Credible with senior stakeholders: you make a well-evidenced case and hold it under challenge, and you influence across teams you don't own\n, • Self-directed: you turn an ambiguous problem into a plan, with a bias for action\n, • Intellectually honest: you surface the hard truth early rather than the comfortable answer late\n \n Nice to have: \n \n • Hands-on Salesforce administration or architecture (certification a plus), CPQ, and sales-engagement / revenue-intelligence tooling (e.g. Groove, Outreach)\n, • SQL / data warehouse fluency\n, • Marketplace, two-sided platform or automotive experience\n, • Process-improvement or operational-excellence training (e.g. Lean Six Sigma), especially paired with a commercial background\n INTERVIEW PROCESS\n \n, • Phone screen with a member of the Talent Team\n, • First round interview with the hiring manager focussed on prior experience\n, • Second round made up of a case study presentation on a revenue-operations problem (we'll send the brief in advance and give you time to prepare)\n, • Situational/company values interview with senior members of the leadership team\n, • Final round interview with a member of the Exec team\n \n We want everyone to do their best thinking, so if you'd like any adjustments to the process, just let us know. WHAT’S IN IT FOR YOU\n \n • Hybrid working: 3 days a week in the office, 2 remote\n, • Competitive salary\n, • Matched pension contributions\n, • Matched pension contributions for a peaceful retirement\n, • Share options - when we thrive, so do you!\n, • Vitality Private Healthcare, for peace of mind, plus eyecare vouchers\n, • Life Assurance for (even more) peace of mind\n, • Monthly coaching sessions with Spill - our mental wellbeing partner\n, • 28 days annual leave plus bank holidays, rising to 30 days after 3 years and 35 after 10 years, with the option to buy 3 additional days\n, • 1 day of leave for your wedding, and 1 day when you move house\n, • Work from abroad for a month\n, • Inclusive parental, partner and shared parental leave, plus fertility treatment and pregnancy loss support\n, • Bubble childcare support and discounted nanny fees\n, • Up to £500/€550 home office allowance\n, • Learning and development budget\n, • Regular team and company social events\n, • Refer-a-friend bonus scheme\n \n Diversity and inclusion is an integral part of our culture. We know that diverse teams are strong teams, so we welcome those with alternative identities, backgrounds, and experiences to apply for this position. We make recruiting decisions based on experience, skills and potential, so all our applicants are treated fairly and equally. \n #J-18808-Ljbffr

We are currently recruiting for a CRM Manager to join a fast-growing direct-to-consumer subscription business operating within the health and wellness sector. This is an exciting opportunity to take ownership of retention, lifecycle marketing and customer lifetime value within an ambitious and entrepreneurial environment Reporting directly to the founders, you will be responsible for the end-to-end CRM strategy, owning customer communications across email and SMS. Working closely with acquisition and growth teams, you will play a key role in improving customer retention, subscription performance and long-term revenue growth. This role would suit a commercially minded CRM professional who enjoys taking a hands-on approach, using data, automation and customer insights to deliver measurable results. Responsibilities: Own and manage the CRM programme across email and SMS channels Develop and optimise customer lifecycle journeys including onboarding, retention, win-back and reactivation campaigns Drive repeat purchases, subscription conversion and customer lifetime value Manage subscriber retention and reduce customer churn Create and execute segmented campaign calendars and automated customer journeys Develop loyalty and referral initiatives to increase customer engagement Monitor list health, deliverability and customer segmentation strategies Analyse customer behaviour, retention and lifecycle performance metrics Deliver regular reporting and actionable insights to senior stakeholders Ensure all customer communications remain accurate, compliant and aligned with brand guidelines Work collaboratively with growth, creative and product teams to improve customer outcomes and commercial performanceKey Requirements: Previous CRM, lifecycle or retention marketing experience gained within a DTC, ecommerce or subscription-based business Strong hands-on experience using Klaviyo, Recharge and Canva Experience building automated flows, customer journeys and email/SMS campaigns Experience working with subscription or repeat-purchase business models Comfortable analysing retention, churn and lifetime value data Familiarity with Shopify and subscription platforms would be advantageous Strong copywriting and customer communication skills Commercially aware with a data-driven approach to decision making Experience using AI tools to improve efficiency, reporting and campaign execution would be beneficiaIn return we are offering: Competitive salary ranging from £55,000 to £65,000, depending on skills and experience Hybrid working with a Central London office location 25 days annual leave (pro rata) plus bank holidays The chance to be a key contributor in a small, ambitious, and highly collaborative team Opportunity to build and scale finance processes from the ground up Influence strategic decisions and make a direct impact on growth and profitabilityInterested? Then APPLY now for immediate consideration

Who We AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.CX/Experience Lead (CX Account Manager) needed to join our Customer Experience team at VML Enterprise SolutionsThe opportunityWe’re looking for an intelligent, results-driven individual with strong client handling and CX project management experience to develop client eCom strategies, grow new business from, and strategically lead, client projects. You will be given the opportunity to lead CX projects for a wide range of clients, working with our cross functional teams to delivery high quality outcomes that delivery business value and meet client needs. Working closesly with other CX Managers, content, UI, UX, research and more, this is a great opportunity for someone who loves the world of commerce and adding value to client briefs and projects. What you’ll be doingDevise, present and execute customer experience strategies for multiple clients Work with the senior members across our 30-strong CX team, and the wider business which includes Experience Design (UX/UI), Content, Analytics, Developers, Solutions Architects and Consultancy/Trading to deliver successful, multi-discipline projects on time and on budgetWork with the Experience Partner in creating long-term strategies for our biggest clientsEstablish deep relationships across all of our clients, as well as within VML’s wider business and our WPP partners to embed our delivery, globallyResponsible for contract negotiations and the smooth transition of the client relationship into deliveryStrategic Lead for CX projectsUnderstand our clients’ industry, business and personal objectives in order to offer strategic CX solutionsManage resourcing and timelines, ensuring delivery of key milestones against schedule and budgetCommercially minded, able to create and manage budgets and monitor costs and ROI Manage client expectations, escalations and build strong cilent relationshipsResponsible for quality and client satisfactionMajor player in building a pipeline for the Experience team Spot opportunities to grow CX/EX within existing accounts for the agency; work with senior members of the wider team to create pitch-winning responses and lead pipeline account plansDeliver winning pitches & proposals Liaise with global and local clients, Account Leads, and Experience team members (CX, UX, UI and Content) to scope projects, create responses and present compelling solutionsCreate process efficiency and automation where possibleLook for efficiencies across the team and breadth of work, so that we can continue to accelerate our offeringLine management responsibility of juniors Responsible for leading, mentoring, coaching and inspiring your team through day to day management as well as appraisals and objective setting What we want from youExperience growing clients from one-off projects into long-term clientsExperience hunting down opportunities and creating pitch / proposals that answer client needs (RFIs, RFPs as well as proactive approaches)Experience managing CX projects and collobrating with UX/UI and content/Data teamsIdeally you will have experience working within an agency or consultancy and have prior eCommerce experience Strong project management skillsProven experience developing and delivering against client account plans and associated strategiesExperience building, growing and managing a team You must be ommercially focussed and understanding the value as well as the price of a projectStrong comminication skills, track record of communicating with multiple stakeholders both internally and with the client, at all levelsStrong writing skills – you have the ability to write proposals/presentations, tell a story and distil complex presentations, or in-depth research into bite-sized actionable recommendationsExtremely organised, efficient and calm, able to get up to speed quicklyWhat we can offer youAlongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.Permanent only:We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.AT VML Enterprise SolutionsOur Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.#LI-EMEAWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Provide expert advice based on industry best practices, integration patterns and product knowledge of the TikTok platform and target platform, such as Salesforce Commerce Cloud, Shopify, Netsuite, API, etc. Hands-on experience with Salesforce Commerce Cloud or Shopify or Netsuite or other OMS platfo

UK London, United KingdomFarfetch - Creative Operations – Content /Full-time /HybridFarfetch is a leading global marketplace for the luxury fashion industry, connecting customers in over 190 countries with items from more than 50 countries and over 1,400 of the world’s best brands and charming boutiques from around the world. Farfetch opens a world of luxury for endless expressions of style, delivering a truly unique shopping experience and access to the most extensive selection of luxury on a global marketplace. OPERATIONSThe Operations team serves as the backbone of our marketplace, seamlessly managing the entire order journey. From creating online content and ensuring secure payments to order fulfillment and delivery, while providing comprehensive customer and partner care, this team is relentlessly focused on improving the customer experience every single day.LONDONOur London office is located in Old Street, London’s tech hub, and is home to a wide range of teams. Our open space is ideal for collaborative work and sharing ideas. We also have a large outdoor terrace, which is the perfect spot to have a team lunch or host events.THE ROLEAs a Translator (Product Information) for Japanese, you will play a pivotal role in ensuring Farfetch’s product catalogue and all related materials resonate with local audiences. Reporting directly to the LangOps & Development team, your primary responsibility will be localising diverse content types with a strong focus on product information, including materials, compositions, and size & fit details. Additionally, you will manage translation workflows, translation memories, and terminology databases to ensure quality and consistency across all platforms. You will also contribute to the continuous improvement of Farfetch’s localisation processes, ensuring a seamless customer experience while maintaining our distinctive tone of voice.WHAT YOU'LL DOTranslate and localise product information, including detailed descriptions of materials, fabric compositions, and size & fit elements, ensuring clarity and accuracy for local audiences;Localise and adapt FARFETCH’s product catalogue and associated content, tailoring the language to meet the cultural nuances and preferences of the target audience;Manage translation workflows, ensuring projects are delivered on time and meet the highest quality standards;Manage and maintain translation memories and terminology databases, ensuring consistency across all translated materials and optimising reuse of existing translations;Review and clean up outdated or inaccurate copy, ensuring the product catalogue remains up-to-date, accurate, and aligned with luxury fashion standards;Participate in company-wide initiatives to improve and optimise translation processes, content quality, and workflows for the product catalogue;Ensure consistency in language and tone of voice across all channels, including website content, product descriptions, marketing campaigns, emails, and social media;Collaborate with the larger multilingual team to align on best practices for localisation and maintain high-quality standards;Utilise and contribute to the development of cutting-edge localisation tools and technology to streamline processes and improve accuracy;Contribute to continuous improvement initiatives by identifying opportunities to enhance the quality and efficiency of the translation process.WHO YOU ARELanguage Expert: Native-level fluency in Japanese, with exceptional written and verbal skills;Luxury E-commerce Experience: Proven experience in writing, translating, and localising content for luxury or high-end e-commerce brands. Experience in translating technical product details such as fabric compositions, material properties, and size & fit elements is highly desired;Cultural Sensitivity: Ability to craft compelling, customer-centric content that engages and appeals to the tastes and preferences of local audiences;Process-Oriented: Experience in managing translation workflows, using translation memories, and maintaining terminology databases to ensure content consistency and quality;Continuous Improvement Mindset: A proactive approach to improving the translation process, identifying outdated or inconsistent content, and actively participating in optimisation initiatives across departments;Technical Proficiency: Familiarity with localisation and translation tools (e.g. TMS, Machine Translation, etc.) is required. Experience working with SEO optimisation and e-commerce platforms like Shopify, Magento, or similar is a plus;Collaborative Mindset: A strong team player who enjoys working in a fast-paced, multicultural environment. You’re open to learning and excited about the opportunity to collaborate with different departments across FARFETCH;Attention to Detail: High level of accuracy, especially when translating specific product details like materials and size & fit, with a strong ability to manage multiple projects and maintain quality under tight deadlines.REWARDS & BENEFITSEmployee Pension SchemeFlexible Benefits ProgramHealth Insurance & Critical Illness coverFlexible work environment- Hybrid Model (3 days a week from the office, 2 days from home)EQUAL OPPORTUNITIES STATEMENTFarfetch is an equal opportunities employer ensuring that all applicants are treated equally and fairly throughout our recruitment process. We are determined that no applicant experiences discrimination on the basis of sex, race, ethnicity, religion or belief, disability, age, gender identity, ancestry, sexual orientation, veteran status, marriage and civil partnership, pregnancy and maternity, or any other basis prohibited by applicable law. SCAM DISCLAIMERIt has come to our attention that there may be fraudulent activities involving individuals or organizations falsely claiming to represent Farfetch in order to attract candidates to a SCAM. Please be aware that Farfetch does not conduct recruitment processes through messaging apps or any unofficial communication channels, other than our official careers website. Additionally, Farfetch will never ask candidates for any form of payment during the recruitment process.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who We AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.Principal Consultant needed to join our Consultancy team at VML Enterprise Solutions.We are seeking a visionary and distinguished Principal Consultant to influence and drive transformation at the highest levels of our consultancy. This pivotal role offers a unique opportunity to act as a trusted advisor to C-suite global business leaders, shaping the future of our consultancy solutions on a global scale. As a senior figure within our organization, you will mentor and lead our clients and internal teams toward unparalleled success. Your profound industry expertise and collaborative leadership will be crucial in delivering impactful business outcomes, while your dedication to a people-first ethos will cultivate a culture of empowerment, growth, and continuous improvement across our Consultancy team and the entire Business Services department.Other core elements of this role will be:• Orchestrating teams with diverse, cross-functional skill sets to collaboratively generate strategic, high-quality solutions to complex client challenges.• Demonstrating a relentless passion for deciphering and resolving intricate client problems within the dynamic and evolving digital landscape.• Proactively identifying new opportunities for client support by leveraging deep client insights and extending value beyond the initial engagements• Utilizing advanced communication and analytical skills to swiftly dissect client issues, providing clear, actionable strategies in often ambiguous and high-pressure situations.What you’ll be doing:You will have a distinguished consultancy background or an executive leadership position, demonstrating profound expertise in multiple specialized sectors. Ideally, your experience spans at least 1-2 key industries, such as retail, FMCG/CPG, B2B, or automotive.To highlight the seniority and scope of this role, consider these responsibilities and engagements comparable to the following positions: Consultancy Director, Consulting Manager, Lead Consultant, Senior Strategy Consultant, Head of Digital, Digital Director, Management ConsultantKey responsibilities:Client Engagement & Relationship Management:Operate at C-suite level to engage and lead clients through complex transformational change across truly omni-channel ecosystemsTackle the biggest transformational business questions that lead our clients to global success across experience, technology and organisational changeLead cross-functional engagements, serving as the primary point of contact for senior client stakeholders across a number of our largest clients.Build and nurture strong, trusted relationships with clients, understanding their business challenges and objectives.Proactively identify and pursue opportunities to expand existing client relationships and generate new business.Team Leadership & Development:Lead, mentor, and coach the more junior consultants, fostering a collaborative and high-performing environment.Inspire and empower team members to take ownership, develop their skills, and reach their full potential.Promote knowledge sharing and best practices across the team and wider organization.Strategic Consulting & Solution Delivery:Leverage your expertise in eCommerce and specialist sector knowledge (e.g., retail, FMCG/CPG, B2B, automotive) to provide strategic guidance and solutions to clients.Confident communicator who can articulately ask questions and actively listen to get to the core of the client problemBeing comfortable with ‘grey’, bringing clarity to ambiguous situations and utilising your advanced problem-solving capability to analyse complex business problems and independently overcome obstacles quickly. A lateral thinker who is able to step back to assess the client and ask from a broader perspectiveConduct thorough business analysis, identifying pain points, opportunities, and areas for improvement.A deep understanding of technologies that form a part of digital ecosystems, such as eCommerce platforms, CMS, PIM etc. as well as software delivery methodology including agileDevelop and present compelling proposals, roadmaps, and presentations that clearly articulate value propositions and solutions.Support the delivery function with business insights to help keep the business & team focussed on outcomesContinuous Improvement & Innovation:Proactively identify and implement process improvements to enhance team efficiency, output quality, and client satisfaction.Stay abreast of industry trends, emerging technologies, and best practices, incorporating relevant learnings into your work.Contribute to the development and refinement of internal methodologies, frameworks, and tools.What we want from you: Extensive experience in management or consultancy roles within the e-Commerce domain.In-depth specialist sector knowledge in at least 1-2 areas, ideally including retail, FMCG/CPG, B2B, or automotive.Proven leadership skills with the ability to effectively lead and motivate cross-functional teams.Exceptional relationship-building and networking skills, with a knack for building rapport with senior stakeholders.Strong understanding of digital ecosystems and technologies, including e-commerce platforms, CMS, PIM, and agile software delivery methodologies.Advanced problem-solving skills, with the ability to analyse complex business problems, think laterally, and develop creative solutions.Excellent communication and presentation skills, with the ability to articulate complex ideas clearly and concisely to both technical and non-technical audiences.Passion for client success and a commitment to exceeding expectations.Willingness to travel to client sites within the UK and potentially within the EU.What we can offer you:Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.Permanent only:We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.AT VML Enterprise SolutionsOur Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team. #LI-EMEA #LI-JS1 #LI-HYBRIDWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

DescriptionGlobal-e (Nasdaq: GLBE) is the world’s leading platform for global direct-to-consumer e-commerce, enabling brands and retailers to seamlessly sell worldwide, delivering localized experiences across markets. Trusted by some of the world’s most recognized brands including Adidas, Alo Yoga, Logitech, Hugo Boss, Marc Jacobs, and Victoria’s Secret, we operate on a massive global scale through dynamic teams across North America, EMEA, and APAC. Our technology-based end-to-end solution combines advanced localisation capabilities, streamlined global operations and extensive big-data analytics, covering everything merchants need to scale worldwide. We’re a fast-moving, highly collaborative company where innovation, creativity, ownership, and impact are part of everyday work. We’re looking for a Technical Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams. ResponsibilitiesLead technical discovery and integration discussions with new and existing clients. Explain solution capabilities and recommend best practice integration approaches. Demonstrate demos and training sessions. Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery. Work with Development teams to address client-specific requirements and resolve issues. Provide ongoing technical guidance to internal and externals stakeholders. Act as a product expert and share client feedback with Product/R&D. Requirements3+ years in solutions engineering, system engineering, or system integration (SaaS/web). Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL). Understanding complex system architectures and data flow. Experience in debugging, troubleshooting, and analysing logs. Familiarity with HTML/CSS; JavaScript preferred; PHP/.NET a plus. Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage. Excellent communication skills; able to explain complex concepts to varied audiences. Experience working with distributed teams; ability to manage multiple projects. Department:Professional ServicesWorkplace type:On-site

DescriptionThank you for considering the Paid Media Operations Manager with Moonbug Entertainment, Moonbug is an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises. By bringing together elite talent operating at the intersection of content, community, and commerce, it helps to position leading entertainment businesses for accelerated, sustainable growth in the current market and beyond. This role reports onsite in our London office. ðLondon, Camden | Office based | Benefits including Free Private Healthcare, Enhanced Maternity and Paternity leave, matched 5% pension scheme, free yoga/fitness wellbeing classes, free weekly lunch and Friday drinks @ 4pm The RoleWe're looking for a Media Operations Manager to own the day-to-day management of our paid media activity across a fast-moving, cross-platform portfolio.Working as part of a wider paid media team and closely integrated with teams across the business, you'll drive digital advertising campaigns from household name brands. From Google and YouTube to Meta, TikTok, and Amazon, you'll plan, optimise, and report on campaigns that reach families around the world.If you're a hands-on paid media operator who loves turning data into decisions, building solutions, and thrives on juggling multiple campaigns at once, this role offers the chance to shape the global advertising operations of the world’s largest YouTube publisher.ResponsibilitiesCampaign Management: Plan, implement, optimise, and report across all paid media activity, including Google Ad Manager, Google Ads, Meta, TikTok, and Amazon.Stakeholder Communication: Juggle multiple concurrent campaigns while keeping internal stakeholders clearly and consistently updated.Budget Ownership: Manage budgets end-to-end, including forecasting, reconciliation, and reallocation.Data & Insights: Use data to reinforce decision-making and insights for our clients, arriving at clear, actionable recommendations that continuously evolve our digital advertising discipline. Industry Awareness: Track industry trends and their implications — including ad buying, new ad products, brand safety, and adapt activity accordingly.Operational Excellence: Identify and build leaner, faster operating practices along with new tools to consistently raise the bar of excellence across the team.Strategic Contribution: Contribute to the company's broader Global strategic story in partnership with other teams.RequirementsGoogle Ad Manager & Google Ads: Proven experience running YouTube Partner Sales campaigns in Google Ad Manager and biddable campaigns across Google Ads — YouTube advertising in particular — with strong command of trafficking and analytics workflows..Paid Social: At least 1–2 years running Facebook and TikTok ads: setting up and optimising brand awareness, traffic, and conversion campaigns, implementing pixel tracking, and building custom audience segments. Media Planning: Relevant experience creating media plans and RFPs for digital video paid media campaigns.Client Service: Deliver excellent client service — leading campaigns from brief to execution and creating polished post-campaign presentations.Sales Support: Support our Global Sales team as an advisory, planning, and execution arm for all things paid media.Platform Breadth: Experience across Amazon, Spotify, DSPs, and Shopify encouraged, but not required.Performance Marketing Fundamentals: Strong understanding of performance advertising principles (including SEM), attribution methods, and customer-journey analysis — spanning web analytics, reach and frequency, and ad-engagement quality metrics.Data Tooling: Comfortable with data dashboard tools and ingesting data from multiple ad platforms. Confident reporting performance via email, Excel, Tableau, or Data Studio in a client-friendly, detail-oriented manner.Autonomy & Ownership: Able to run your own accounts with strategic thinking and financial responsibility.Communication: A collaborator and leader that brings their distinct point of view to the table in every discussion.Marketing Collaboration: Work closely with our marketing team to deliver their paid media campaigns, regularly feeding back on creative, sharing best practices, and measuring campaign delivery back to business goals.Job SummaryID: 6701409D1ADepartment: Commercial - Brand Partnerships, AdOpsType: full time

Who We AreVML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.About WPPWPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com.Reporting directly to the Optimisation Lead, you will be the driving force behind the day-to-day execution of our Rapid Iteration & Optimisation (RIO) framework. You will sit at the intersection of data, technology, and execution—translating tactical roadmaps into live, performance-enhancing site updates. Working hand-in-hand with the Paid Media, CX, and Development teams, you will turn real-time trading insights into immediate, measurable business growth for our global clients.What You’ll Be DoingExecution of Site Optimisation & RIO RoadmapDaily Campaign Management: Own the hands-on execution and QA of the weekly site optimisation roadmap, ensuring rapid deployment and zero-defect delivery of experiments and content updates.A/B Testing & Personalisation: Build, launch, and monitor A/B tests, multivariate tests, and personalisation campaigns designed to immediately boost real-time trading performance and conversion rates (CRO).Cross-Functional Coordination: Collaborate daily with copywriters, designers, developers, and the Paid Media team to coordinate asset production and ensure rapid execution of updates.Performance Analysis & ReportingReal-Time Monitoring: Keep a finger on the pulse of live campaign performance, monitoring real-time analytics suites to identify sudden performance drops, bugs, or immediate conversion opportunities.Insights Translation: Synthesize complex data from test results into actionable recommendations. Help the Optimisation Lead compile weekly performance reports demonstrating trading uplift and ROI.Audience Segmentation: Utilise Customer Data Platforms (CDPs) and web analytics tools to build, manage, and optimize dynamic audience segments for targeted messaging.Technology & Platform OperationsPlatform Operations: Act as the super-user and administrator for our stack of site optimization, analytics, and content management platforms.Data Quality & Tagging: Ensure tracking codes, analytics tags, and event-tracking parameters are correctly implemented on all optimized pages to safeguard data integrity.What We Want From YouWe are looking for an execution-focused digital specialist who is highly organized, agile, and obsessed with conversion rate optimization (CRO) and real-time performance.Technical Skills & ExperienceSite Optimisation Platforms: Proven hands-on experience using optimization and A/B testing software (e.g., Optimizely, VWO, Adobe Target, Siteimprove, or similar meta-optimisation tools).Analytics Suites: Proficient in setting up custom reports, segments, and event tracking in web analytics suites (e.g., Google Analytics 4, Adobe Analytics, Amplitude).Content Management Systems (CMS): Experience editing, publishing, and running personalization initiatives within enterprise CMS platforms (e.g., Adobe Experience Manager, Sitecore, or Shopify).Customer Data Platforms (CDPs): Familiarity with how CDPs (e.g., Segment, Tealium) ingest and activate audience data for real-time personalization is highly desirable.Basic Frontend Knowledge: A foundational understanding of HTML, CSS, and JavaScript (specifically how they affect browser rendering and A/B test implementation) is a significant plus.Execution & MindsetHigh Velocity: A "rapid delivery" mindset. You thrive in fast-paced environments and love seeing your work go live to drive immediate commercial impact.Agile Competency: Comfort working in agile sprint cycles, managing weekly backlogs, and juggling multiple fast-turnaround tasks simultaneously.Analytical Thinking: Naturally curious and highly analytical. You don’t just look at data; you look for the "why" behind user behavior.Collaborative Communicator: Excellent interpersonal skills with the ability to bridge the gap between creative, technical, and commercial stakeholders.What we can offer youAlongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.Permanent only:We offer a great benefits package including a discretionary bonus scheme, training opportunities, competitive pension, medical insurance, life assurance, social events, opportunities to buy and sell holidays, family friendly policies, discounts with hundreds of retailers and much more.Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.How we use AI in the recruitment process: To ensure more focused and engaging conversations, we leverage AI in our recruitment process exclusively for secure, objective note-taking, never for evaluative judgments. This allows our team to be fully present with you. You are always welcome to request a transcript of these notes or opt out of this feature at any time. Opting out will not impact the outcome of the interview process" #LI-EMEAWe believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram, LinkedIn, and X.When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy. California residents should read our California Recruitment Privacy Notice. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Supply Chain & Operations Manager Ecommerce brand 💕 📍Hybrid/Central London (2-3 days in the office) 💸£35,000 - £50,000 + shares Ignite are delighted to be partnering with a fast-growing women's health & wellness ecommerce brand to hire a Supply Chain & Operations Manager, following phenomenal early success and rapid community growth. The business is now entering an exciting new scale-up phase, with ambitious plans to expand both its product portfolio and global reach. They are now looking for a highly organised and commercially minded Supply Chain & Operations Manager to work directly alongside the founders, helping drive the day-to-day operations of a high-growth ecommerce business. This is an incredible opportunity for someone who thrives in a startup environment and wants broad exposure across supply chain, inventory, product launches and operational strategy, with huge ownership from day one. What will you be doing? 🩷 Managing day-to-day communication with 3PL partners and suppliers 🩷 Coordinating inventory, deliveries and stock forecasting to support business growth 🩷 Supporting supplier and manufacturer sourcing, building strong operational partnerships 🩷 Assisting with new product launches from sourcing through to production 🩷 Helping build scalable systems, processes and AI-driven operational efficiencies 🩷 Working closely with customer service and internal teams to communicate operational updates Who are we looking for? 🩷 Experience within operations, ecommerce or supply chain 🩷 Experience with Shopify and/or TikTok shop 🩷 Highly organised with exceptional attention to detail 🩷 Strong commercial awareness and confidence working with data 🩷 Comfortable helping with customer service 🩷 Naturally proactive, resourceful and eager to learn 🩷 Comfortable working within a fast-moving startup or challenger brand environment In return for everything you can bring, the business can offer: 💕 Competitive basic salary (£35k - £50k, depending upon experience) 💕 Hybrid working 2- 3 days in the office 2 💕 Equity options 💕 25 days annual leave + bank holidays 💕 Direct exposure to building and scaling a high-growth ecommerce brand 💕 Huge ownership and responsibility from day one 💕 Free gym membership at any gym of your choice (max £100/m) 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Company Description Les 100 Ciels is a contemporary fashion brand that specializes in versatile, timeless clothing with luxurious cashmere at the core of every collection. The brand combines classic silhouettes with modern, seasonal styles to create a refined yet transitional range. Role Description The E-commerce & Customer Service Coordinator is responsible for delivering an exceptional online customer experience across every touchpoint. From managing customer enquiries and processing online orders to supporting website merchandising and product launches, this role ensures our digital experience reflects the quality and service expected. This is a varied role that combines customer service, website administration and operational support, making it ideal for someone who is highly organised, proactive and passionate about delivering outstanding customer experiences. Key Responsibilities Customer Service • Deliver exceptional customer service via email, phone and live chat., • Resolve customer queries quickly and professionally., • Manage returns, exchanges and refunds., • Liaise with stores and warehouse to resolve fulfilment issues., • Support VIP customers with styling, product advice and order enquiries., • Monitor customer feedback and identify opportunities to improve service., • Maintain customer records within Shopify and CRM. E-commerce Operations • Process and monitor online orders., • Ensure orders are fulfilled accurately and on time., • Work with the warehouse to resolve shipping or stock issues., • Monitor website stock availability and communicate any issues., • Support inventory accuracy across online channels. Website Management • Upload new products to the system., • Write and proof product descriptive information., • Work with the Graphic & Content teams to upload imagery and ensure consistency across the website., • Merchandise collections and category pages., • Support homepage updates and promotional banners., • Assist with product launches and seasonal updates., • Support with website QA to identify broken links, pricing errors or content issues. Trading Support • Monitor website performance and customer behaviour., • Produce weekly reports covering:, • Sales, • Conversion, • Average Order Value, • Traffic, • Best sellers, • Highlight opportunities to improve conversion and customer experience. Marketing Support • Coordinate promotional activity on the website., • Support email campaign execution., • Ensure products and landing pages are launch-ready., • Assist with gifting, influencer orders and campaign logistics where required. Experience • Experience in an e-commerce or customer service role., • Shopify experience preferred., • Excellent written communication skills., • Highly organised with strong attention to detail., • Comfortable working with Excel and reporting., • Able to manage multiple priorities in a fast-paced environment., • Strong problem-solving skills., • Proactive with a positive attitude., • Commercially aware.

Head of E-commerce & Digital Growth London | Full Time | Permanent | Office-based Bonus | Flexibility | Early Finish Friday + Benefits An exciting opportunity has arisen for a commercially driven Head of E-commerce & Digital Growth to join an established and growing fashion and consumer business in London. This is a strategic yet hands-on leadership role responsible for e-commerce performance, digital acquisition, CRM, customer growth and online trading, working closely with commercial and marketing teams. Key Responsibilities • Own the e-commerce strategy and online trading performance., • Lead Shopify e-commerce operations, optimisation and growth., • Drive customer acquisition through paid social, paid search, SEO and emerging channels., • Develop CRM, email, SMS and customer retention strategies., • Manage third-party digital sales channels and marketplaces., • Drive conversion, revenue, profitability and key KPIs, including ROAS, CAC and customer lifetime value., • Lead digital content, social media and commercial campaigns., • Improve the customer journey, conversion and online experience., • Explore AI, automation and emerging technologies to drive efficiency and commercial performance., • Connect digital activity with wider customer and retail experiences., • Collaborate with Buying, Merchandising, Marketing, Retail and Operations., • Develop and deliver a clear digital growth roadmap. About You • Experienced e-commerce and digital leader from fashion, lifestyle or consumer retail., • Strong hands-on Shopify experience with a proven track record of delivering online growth., • Commercially focused, analytical, creative and highly hands-on., • Strong experience across e-commerce trading, digital acquisition, CRM, conversion and customer growth., • Marketplace, social commerce, content, AI or digital innovation experience advantageous., • Ambitious and entrepreneurial, with the ability to take genuine ownership of digital growth and deliver measurable commercial impact. This is an excellent opportunity to take genuine ownership of digital growth and make a significant impact within an established and entrepreneurial business. Ready to take ownership of digital growth and make a measurable impact? Apply today. #EcommerceJobs #HeadOfEcommerce #DigitalJobs #FashionJobs #ShopifyJobs #Ecommerce #DigitalGrowth #LondonJobs

Are you passionate about digital experiences and looking for an opportunity to help shape the future of Fenwick.com? If so, we have an exciting opportunity for you to join our Digital team as a Website Product Owner, playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (typically Thursday and Friday working from home). About the Role As a Website Product Owner, you will play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising the website product backlog, creating user stories and acceptance criteria, and collaborating with internal teams and third-party partners throughout the delivery lifecycle. Supporting Agile ways of working, you will help drive backlog refinement, sprint planning, testing and release activities, ensuring work is well defined, thoroughly tested and ready for implementation. This is a highly collaborative role that combines customer focus, problem solving and digital delivery. Working across Digital, IT and wider business functions, you will identify opportunities to improve the customer journey, website performance and operational processes while supporting key trading periods and digital campaigns. It's an exciting opportunity for someone looking to develop their product management expertise while contributing to the continued growth and evolution of Fenwick's digital experience. What we are looking for in a candidate... Essential: • Strong written and verbal communication skills, with confidence working across different teams., • Analytical and problem-solving mindset, with an ability to identify issues and work through potential solutions., • Customer-focused approach with an interest in ecommerce and digital customer experiences., • Ability to manage multiple priorities and work collaboratively in a fast-paced environment., • Some knowledge of writing user stories and acceptance criteria, with an understanding of how these support digital delivery., • Some experience using backlog or delivery management tools such as Azure DevOps (ADO), Jira or similar. Desirable: • Familiarity with Agile ways of working, including refinement, sprint planning and retrospectives., • Experience supporting website/software testing or User Acceptance Testing (UAT)., • Exposure to Shopify or another ecommerce platform., • Familiarity with web analytics, experimentation or customer-insight tools., • Experience working with third-party technology or delivery partners. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

STUDIO COORDINATOR Location: London — on-site, part time [3-4 days] Reports to: Creative Director, Commercial Lead, Production Lead About the role The Studio Coordinator keeps the Mowalola studio running day to day and is the direct operational support to the Studio Manager. You'll manage the inboxes, calendars, systems, stock, and shipping, the detailed work everything else depends on, and you'll be the person the team goes to when something needs sorting. It's a broad, hands-on role with real exposure: fittings, shoots, launches, events and international logistics, in a small team where what you do is visible immediately. It suits someone early in their career who wants to understand how a fashion business actually runs rather than sit in one lane. Responsibilities Studio operations & administration • Manage studio inboxes, calendars and deadlines; keep Google Drive, Notion and Dropbox organised, • Take and circulate meeting notes, tracking actions to completion, • Support onboarding and day-to-day coordination of interns and junior staff Inventory, logistics & fulfilment • Manage product listings and stock across Shopify; coordinate with fulfilment partners on dispatch and order flow, • Handle inbound/outbound shipments, including international samples, with pro forma invoices and DHL tracking, • Maintain the sample archive and physical inventory Wholesale support • Support seasonal wholesale activity: order forms, confirmations and dispatch with accurate paperwork, • Maintain buyer and account records; coordinate delivery details between buyers, production and internal teams, • Support showroom and market appointments Studio presence & team support • Provide in-person support at fittings, shoots and events, including garment handling and studio set-up, • Liaise between design, production and communications, • Support planning and on-the-ground delivery of events and activations, • Coordinate domestic and international travel Finance & supplier liaison • Track studio expenses; manage petty cash and reimbursements, • Resolve invoicing and delivery queries with suppliers What we're looking for • 1–3 years in a studio, production, operations or logistics role, internships and placements count, • Highly organised and detail-first, with a real instinct for finishing things and following up, • Confident with Google Workspace, Notion and spreadsheets; Shopify and shipping paperwork a plus, • Comfortable with physical work: moving stock, packing, setting up and resetting a studio, • Discreet, you'll see sensitive information daily, • Resilient and able to manage fast paced, high pressure environments, staying calm when several things land at once, • Real interest in the brand and in how a fashion business operates To apply: send a CV and a short note on why Mowalola to recruitment@mowalola.com with Studio Coordinator in the subject line.

Shopify/headless commerce), ensuring scalable, compliant implementationWork closely with Product Managers and development teams to prioritize and deliver additional website functionalitiesDrive initiatives to enhance website functionality, such as rebuilding multi-lingual sites, regional branding ro

Gibson Inc., the leading iconic guitar brand, has shaped the sound of generations of musicians and music lovers across genres for over 130 years. Founded in 1894 and headquartered in Nashville, Gibson has a legacy of world-class craftsmanship, legendary music partnerships, and progressive product evolution that is unrivaled among musical instrument companies. The Gibson portfolio includes Gibson, the leading guitar brand, as well as many beloved and recognizable music brands, including Epiphone, which has been on every stage since 1873, Kramer, the original MADE TO ROCK HARD guitar brand, Gibson Amps, the home of tone, KRK, behind great music for over 30 years, and Maestro, the founder of effect pedals.Job SummaryThe General Manager of the Gibson Garage London is responsible for full operational, financial, and personnel oversight of Gibson’s flagship retail experience. This role leads all Garage team members, ensuring Gibson and Garage standards are upheld, customers receive exceptional service, and sales and profitability targets are consistently achieved. The General Manager partners closely with the DTC Director and cross-functional teams to drive performance, plan strategically for business seasonality and market trends, and develop a high-performing, inspired team. This leader must embody and champion Gibson’s mission, vision, and values daily while fostering an environment of enthusiasm, ownership, and excellence.Essential FunctionsLead all daily operations of the Gibson Garage London, ensuring team performance aligns with corporate standards, KPIs, and business objectives.Hire, develop, train, and coach Garage employees to deliver industry-leading customer experiences and uphold Gibson’s mission, vision, and values.Maintain a strong understanding of the business, including market trends, seasonal influences, product launches, event traffic, and retail industry dynamics.Drive sales performance and ensure the Garage meets or exceeds revenue targets and KPI metrics.Maintain a healthy and accurate P&L, ensuring expense management, margin optimization, and financial accountability.Partner closely with the DTC Director and cross-functional teams—including Marketing, Finance, Operations, HR, Artist Relations, and Supply Chain—on project execution, promotions, events, and strategic initiatives.Ensure consistent execution of visual merchandising standards, inventory accuracy, and operational excellence.Champion and enforce Gibson and Garage brand standards, including store cleanliness, organization, customer engagement, and product presentation.Resolve escalated customer issues professionally, ensuring customer satisfaction and maintaining brand integrity.Promote a strong safety culture and ensure adherence to all Gibson Cardinal Safety Rules and the Safety Management System (SMS).Submit safety observations for identified hazards using required safety tools and processes.Develop and execute commercial strategies to maximize sales performance, customer acquisition, conversion, and average transaction value.Oversee promotional and trading strategy, inventory planning and stock optimization, and staffing levels and workforce planning across the Garage.Identify and pursue growth opportunities across retail, repairs, events, experiences, and premium services.Oversee the Parts & Service team, ensuring all instruments meet Gibson's standards for quality, playability, and customer satisfaction, and drive commercial opportunities within repair, restoration, and technical service offerings.Manage staff scheduling to ensure optimal coverage aligned with business demand and trading patterns.Partner closely with Entertainment Relations and broader business teams to plan and execute in-store promotions and artist appearances, private events and commercial venue hire, community and customer engagement events, and trade shows and external promotional activities.Produce and present high-quality commercial reporting, including daily sales analysis, weekly trading updates, monthly business reviews, and ad-hoc executive presentations, translating performance data into actionable insights and recommendations for leadership.Perform other duties as assigned.Required Skills/AbilitiesDemonstrated leadership skills with the ability to inspire, coach, and develop high-performing teams.Strong business acumen with the ability to interpret financial data, drive profitability, and manage a P&L.Operational excellence, including experience with scheduling, inventory management, merchandising, and retail systems.Ability to analyze and adapt to market trends, customer behaviors, and seasonal changes.Excellent problem-solving skills and the ability to make sound decisions in high-pressure situations.Outstanding time-management skills with the ability to prioritize effectively in a fast-paced environment.Strong interpersonal skills with the ability to build credibility, trust, and collaboration across teams.Exceptional verbal and written communication skills.Proficient in MS Office (Word, Excel, PowerPoint); familiarity with Shopify POS or similar retail point-of-sale systems desirable but not essential.Required Education and ExperienceBachelor’s degree in Business, Retail Management, or a related field; or equivalent professional experience.5–7+ years of retail management experience, preferably in specialty retail, experiential retail, or consumer lifestyle brands.Experience managing a large staff and high-volume retail environment.Proven success in delivering sales to target, managing KPIs, and driving operational excellence.Musical instrument sales experience desirable but not essential.Experienced in the promotion and activation of events, artist appearances, and trade shows.Essential KnowledgeStrong understanding of retail operations, sales performance drivers, and customer experience principles.Knowledge of project management, including cross-functional coordination and execution.Familiarity with industry trends in music retail, consumer experiences, and premium product environments.Personal Qualities Passionate about working and winning in a team environment.Inspiring, charismatic leader who naturally motivates others.Results-oriented and driven, with a strong track record of delivering to plan.Flexible and adaptable, with the ability to navigate ever-changing business needs.Clear and logical thinker with strong decision-making skills.Thrives in a diverse, challenging, fast-paced environment.Deep alignment with Gibson’s mission, vision, and values, and a commitment to bringing them to life through daily leadership.Charismatic storyteller who can engage with fans to bring the Gibson brands to life.Knowledgeable, confident salesperson able to put the right instrument in the hands of players of every skill level.Comfortable engaging with artists ranging from up-and-coming musicians to music icons.Creative and idea-oriented, with the ability to bring fleshed-out ideas from concept through to completion.Critical thinker with confidence engaging senior leadership, able to problem-solve and stay composed under pressure.Travel RequirementsThis position is primarily based at the Gibson Garage in London, but may require occasional travel for training, events, leadership meetings, retail initiatives, trade shows, or visits to other potential store locations.Physical DemandsMust be able to have a flexible schedule and work mornings, evenings, weekends and holidays. Must be able to work in a loud environment for 8+ hours. Standing and walking required 90% of the time. Lifting required 20% of the time with a max weight of 50lbs.

The Role Manage and optimise the Shopify ecommerce platform Create, launch and maintain product listings and collections Improve product merchandising, navigation and customer journeys Monitor website performance, conversion rates and online sales Support promotional campaigns, product launches and

Product Manager Salary: £35,000 - £40,000 Hours: Monday Thursday, 9:00am 5:30pm, early finish Friday at 4:00pm Bedfordshire Permanent, Office Based We are recruiting on behalf of a well-established and growing sports equipment company, designing and supplying a broad range of own-brand training equipment alongside officially licensed merchandise for major football clubs, national teams, and global entertainment brands. This is a fantastic opportunity for an experienced Product Manager to take ownership of product strategy and development across own-brand and licensed ranges, working closely with design, sourcing, marketing, and e-commerce teams to bring products to market and drive commercial performance. The successful candidate will be commercially minded, highly organised, and comfortable managing licensing relationships alongside product development, within a fast-paced, growing consumer goods business. Key Responsibilities for a Product Manager: Own the product roadmap for allocated categories, from concept through to launch. Manage relationships with licensing partners (sports clubs, leagues, and entertainment brands) to develop compliant, on-brand product ranges. Work closely with design and sourcing teams to develop new products and improve existing ranges. Analyse sales performance and market trends to inform product decisions and identify growth opportunities. Collaborate with the e-commerce team to ensure products are effectively represented and merchandised online. Manage product lifecycle, including range reviews, discontinuations, and new product introductions. Prepare and present concepts, mock-ups and product decks for internal sign-off, licensor approval and key retailer presentations. Work directly with factories on product specifications, technical drawings, pre-production and gold seal samples, and packaging proofs. Key Skills for a Product Manager: Proven experience in a Product Manager role, ideally within a retail, e-commerce, or FMCG/consumer goods environment. Experience managing licensed product ranges or brand partnerships is highly desirable. Strong commercial acumen, including product costing, margin management and pricing, with the ability to interpret sales and performance data. Excellent stakeholder management skills, able to work confidently with internal teams and external partners. Comfortable working with e-commerce platforms (e.g. Shopify) and product data. A genuine interest in sport and sports merchandise would be an advantage. If you feel you can be a good fit for this role and want to work for a company that can really add value to you, then please apply now! TPBN1_UKTJ

Ecommerce Executive Salary: £25,000-£32,000 Contract: Fixed-term contract, up to 3 months Location: Brighton We're looking for an Ecommerce Executive to join a growing digital team on a short-term basis. This is a hands-on role supporting the day-to-day running of the website and app, with a strong focus on trading, customer experience and digital optimisation. What you'll be doing... Manage and maintain website and app content, ensuring everything is accurate, up to date and commercially effective. Coordinate product launches, seasonal campaigns and promotions across digital channels. Manage digital assets, copy and technical set-up to ensure campaigns launch smoothly. Optimise onsite merchandising, search and navigation to improve the customer journey. Work closely with CRM and Marketing teams to support personalised experiences and campaign activity. Create and update landing pages to support key campaigns and drive conversion. Monitor website performance and work with developers or external partners to resolve technical issues. Track ecommerce metrics including conversion, revenue, AOV, bounce rate and basket abandonment. Use trading and customer data to identify opportunities for improvement. Monitor ecommerce trends, competitor activity and platform developments. We'd love to hear from you if you... Have experience working within ecommerce, digital trading or website management. Have strong attention to detail and enjoy improving the customer experience. Are organised and comfortable managing multiple priorities and deadlines. Understand the key factors that influence online conversion and sales. Have experience using an ecommerce platform; Shopify experience would be beneficial. Are comfortable working with data and using insights to inform decisions. Enjoy problem-solving and finding practical solutions. Work well with Marketing, CRM, Creative and Development teams. Can hit the ground running and make an immediate contribution within a fast-paced environment BH37034 TPBN1_UKTJ

Are you passionate about digital experiences and looking for an opportunity to help shape the future of Fenwick.com? If so, we have an exciting opportunity for you to join our Digital team as a Associate Product Owner (Website Product Owner), playing a key role in the ongoing development, optimisation and delivery of our online customer experience. We offer hybrid working between your home and our offices on Wigmore Street, Central London, offering a collaborative and innovative working space. When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year., • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • WeCare -24/7 GP, wellbeing advice & support service., • Hybrid Working (typically Thursday and Friday working from home). About the Role As a Website Product Owner, you will play a key role in the ongoing development and optimisation of Fenwick's website, helping to deliver a seamless, engaging and commercially effective digital experience for customers. Working closely with the Product Manager, you will translate customer needs and business priorities into clear, actionable requirements, ensuring website enhancements and roadmap initiatives are successfully delivered. You will be responsible for managing and prioritising the website product backlog, creating user stories and acceptance criteria, and collaborating with internal teams and third-party partners throughout the delivery lifecycle. Supporting Agile ways of working, you will help drive backlog refinement, sprint planning, testing and release activities, ensuring work is well defined, thoroughly tested and ready for implementation. This is a highly collaborative role that combines customer focus, problem solving and digital delivery. Working across Digital, IT and wider business functions, you will identify opportunities to improve the customer journey, website performance and operational processes while supporting key trading periods and digital campaigns. It's an exciting opportunity for someone looking to develop their product management expertise while contributing to the continued growth and evolution of Fenwick's digital experience. What we are looking for in a candidate... Essential: • Strong written and verbal communication skills, with confidence working across different teams., • Analytical and problem-solving mindset, with an ability to identify issues and work through potential solutions., • Customer-focused approach with an interest in ecommerce and digital customer experiences., • Ability to manage multiple priorities and work collaboratively in a fast-paced environment., • Some knowledge of writing user stories and acceptance criteria, with an understanding of how these support digital delivery., • Some experience using backlog or delivery management tools such as Azure DevOps (ADO), Jira or similar. Desirable: • Familiarity with Agile ways of working, including refinement, sprint planning and retrospectives., • Experience supporting website/software testing or User Acceptance Testing (UAT)., • Exposure to Shopify or another ecommerce platform., • Familiarity with web analytics, experimentation or customer-insight tools., • Experience working with third-party technology or delivery partners. About Fenwick Fenwick is rich with heritage and history and have been style pioneers since 1882 when our first store opened. We know luxury and are proud to remain the largest independent, family-owned group of department stores within the UK. We are on an exciting journey to exceed our customers' expectations and we are always on the lookout for new talent to join us. Our collaborative spirit unites a workforce of over 2,000 individuals across our stores, as well as in our support functions, encompassing Digital, Buying & Merchandising, IT, Finance, People, Customer Service teams, and our cherished restaurants and distribution centres. In 2023 we launched our ‘Quiet No More’ campaign, enhancing our presence on the UK high street as well as our eCommerce website going from strength to strength. Together, we form the beating heart of Fenwick, driving forward our vision for excellence and innovation. Join us as we pave the way toward an even brighter tomorrow, where tradition meets transformation!

Supply Chain & Operations ManagerEcommerce brand 💕 📍Hybrid/Central London (2-3 days in the office)💸£35,000 - £50,000 + shares Ignite are delighted to be partnering with a fast-growing womens health & wellness ecommerce brand to hire a Supply Chain & Operations Manager, following phenomenal early success and rapid community growth. The business is now entering an exciting new scale-up phase, with ambitious plans to expand both its product portfolio and global reach. They are now looking for a highly organised and commercially minded Supply Chain & Operations Manager to work directly alongside the founders, helping drive the day-to-day operations of a high-growth ecommerce business. This is an incredible opportunity for someone who thrives in a startup environment and wants broad exposure across supply chain, inventory, product launches and operational strategy, with huge ownership from day one. What will you be doing?🩷 Managing day-to-day communication with 3PL partners and suppliers🩷 Coordinating inventory, deliveries and stock forecasting to support business growth🩷 Supporting supplier and manufacturer sourcing, building strong operational partnerships🩷 Assisting with new product launches from sourcing through to production🩷 Helping build scalable systems, processes and AI-driven operational efficiencies🩷 Working closely with customer service and internal teams to communicate operational updates Who are we looking for?🩷 Experience within operations, ecommerce or supply chain🩷 Experience with Shopify and/or TikTok shop🩷 Highly organised with exceptional attention to detail🩷 Strong commercial awareness and confidence working with data🩷 Comfortable helping with customer service🩷 Naturally proactive, resourceful and eager to learn🩷 Comfortable working within a fast-moving startup or challenger brand environment In return for everything you can bring, the business can offer:💕 Competitive basic salary (£35k - £50k, depending upon experience)💕 Hybrid working 2- 3 days in the office 2💕 Equity options💕 25 days annual leave + bank holidays💕 Direct exposure to building and scaling a high-growth ecommerce brand💕 Huge ownership and responsibility from day one💕 Free gym membership at any gym of your choice (max £100/m) 🤝 People are at the heart of everything we do. We embrace diversity and are committed to creating an inclusive recruitment process that means people can be their best authentic self. ❤️ We would love to reply to all applications, regrettably we are unable to do so due to the high volumes we receive, so if you do not hear back within 14 days unfortunately on this role it won’t be progressing. It is possible that the position could be in the process of closing, so chalk it up to bad timing. But, have no fear! There will be more opportunities. Follow us so you don’t miss them. 👀

Agency :InviqaJob Description :Responsible for the day-to-day management of assigned account(s). Manages/coordinates Client projects from planning to completion. May serve as the daily contact between the Ageny and the Client. Effectively executes strategies, problem-solves, and develops solid business relationships. Provides Client service support.ABM & Tech Partnerships Executive Role – from January 2026Purpose of the RoleThis new position is designed to strengthen our intelligence-led marketing capability and technology partnership engagement, supporting strategic growth objectives in 2026. It combines Account-Based Marketing (ABM) support with partner marketing coordination, ensuring we deliver high-impact campaigns and co-funded initiatives that attract significant-scale accounts.Why This Role MattersSupports Strategic Account Based Marketing (ABM) ProgrammeAligns with HubSpot-driven reporting cadence.Enhances Tech Partner CollaborationBuilds stronger relationships with Big Commerce, Contenstack, Shopify, Acquia, Contentful, and other ecosystem partners.Drives Thought Leadership & Event EngagementAmplifies our consultancy-led positioning through insight-driven campaigns and live events.Improves Marketing IntelligenceProvides research and reporting to inform decision-making and optimise the sales funnel.Role ProfileTitle: ABM & Tech Partnerships ExecutiveLocation: London (Hybrid, 3 days in office)Salary: Up to 35,000 + benefitsExperience: 2 years in marketing or digital agency environment (preferably B2B)Education: Good degree in academic or digital disciplineCore Skills:Basic HubSpot reporting (training provided for advanced dashboards)Copywriting and campaign coordinationInterest in technology, AI, and innovationStrong research and insight gathering abilityKey DeliverablesMonthly HubSpot performance reportsSupport for ABM campaigns and live eventsCoordination of co-funded partner marketing initiativesMarket and buyer insight researchHigh-quality marketing copy for campaigns and partner communicationsKPIsTimely delivery of HubSpot reports with actionable insightsContribution to ABM campaign engagement and lead qualitySuccessful execution of partner campaigns within agreed timelinesPositive feedback from internal stakeholders and tech partnersTargets candidates with 2 years’ experience at a junior level, not entry-level.Offers strong development pathway:Year 1: Learn ABM principles, HubSpot reporting, and partner marketing basicsYear 2: Progress to managing ABM campaigns and co-funded initiatives independentlyYear 3: Potential to step into a Senior ABM & Partnerships roleStrategic ImpactThis role will free senior marketing resources to focus on strategic initiatives while ensuring operational excellence in ABM and partner marketing. It positions us to deliver intelligence-led campaigns that align with buyer intent priorities and strengthen our tech ecosystem relationships.#LI-PH1Contract Type :PermanentHere at Havas across the group we pride ourselves on being committed to offering equal opportunities to all potential employees and have zero tolerance for discrimination. We are an equal opportunity employer and welcome applicants irrespective of age, sex, race, ethnicity, disability and other factors that have no bearing on an individual’s ability to perform their job.SummaryLocation: LondonType: Full time

The Role Creating and updating product listings on Shopify Managing website content and product information Using Canva and Photoshop for basic content Supporting online merchandising and promotions Coordinating orders, returns and exchanges Responding to customer queries by phone, email and online

SALES AND MARKETING EXECUTIVE SOUTH CUMBRIA, FULL TIME, £35,000 Love fashion, great brands, and the buzz of winning new business? We're working with a brilliant independent national retailer that has built a seriously loyal following, a strong online presence, and an established network of wholesale partners across the UK and beyond. They're now looking for a commercially switched-on Sales, Marketing & Business Development Executive to join the team and help take the brand into even more stores, towns and territories. What's the role? You'll work closely with the people designing the products, looking after customers, running operations and growing the wholesale business. Think less sitting around waiting for enquiries and more: Who should be stocking us? Where aren't we yet? Who can I speak to? What you'll get stuck into: Owning proactive Sales and Business Development activity Finding and approaching new independent retailers and stockists Getting on the phone and introducing potential customers to the brand Building a strong pipeline of new B2B opportunities Turning prospects into active wholesale accounts Using Sales and Marketing activity to open up new geographical areas Finding gaps in the current customer network and working out how to fill them Using Shopify, customer data and AI tools to make prospecting smarter Following up new business opportunities generated through online channels Supporting B2B Marketing and Sales campaigns Representing the brand at trade shows and industry events Building genuine relationships with retailers and commercial partners Working alongside Wholesale, Marketing, Design, Operations and Customer Service Who are we looking for? This is a role for someone who likes making things happen. You'll be given an established brand, a successful wholesale operation and plenty of opportunity, then trusted to get out there and find the next customer. You don't need to be a stereotypical salesperson. Experience across Sales, Marketing and/or Business Development A real appetite for winning new business Confidence with outbound prospecting and sales calls You do need to be confident, curious, commercial and happy to start conversations. You might already be a Sales Executive, Sales & Marketing Executive, Business Development Executive, BDM, Account Manager or Wholesale Sales Executive. Maybe you're already working in fashion, retail, lifestyle, gifting or e-commerce and want a role with more ownership. Benefits: Private Healthcare / Medicash plans Holidays + Bank Holidays Onsite Parking Pension contributions Vouchers and discounts for retailers Team days + events So, if you love fashion, Sales, Marketing and Business Development and fancy joining an independent brand where you can genuinely make your mark, we'd love to hear from you. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ

Digital Acquisition Manager ?? London ?? 3 Month Initial Contract ?? Competitive £250-280 a day ? Outside IR35 ?? On-site 2-3 Days Per Week We're looking for a hands-on Digital Acquisition Manager to take full ownership of Google Ads and Meta, helping us bring performance marketing fully in-house and unlock the next stage of growth. This isn't an agency management role. You'll be in the accounts, building, optimising and scaling campaigns yourself, with direct ownership of new customer acquisition across two ecommerce markets. What you'll do Own strategy, budgets and day-to-day optimisation across Google Ads (Search, Shopping & Performance Max) and Meta Drive new customer growth across UK and US markets Balance brand vs non-brand and prospecting vs retargeting activity Collaborate with an in-house designer to improve creative performance Own attribution and tracking across GA4, GTM, Meta Pixel/CAPI and Shopify Report on the metrics that matter: CAC, ROAS, acquisition performance and revenue growth What we're looking for 5-10 years' hands-on experience managing Google Ads and Meta for DTC/ecommerce brands Strong knowledge of Shopping, PMAX and paid social Confident with GA4, GTM, Shopify and attribution Able to challenge performance, spot opportunities and act quickly Clear communicator who can translate data into commercial actions Why join? Significant media budget Direct access to decision-makers Genuine ownership and autonomy Opportunity to shape and build an in-house acquisition function from the ground up Perfect for a freelance performance marketer who enjoys rolling their sleeves up, improving results fast, and making a visible commercial impact. *Rates depend on experience and client requirements TPBN1_UKTJ

Head of Ecommerce - Fashion | London | Office Based | £65,000 - £75,000 + Bonus Zachary Daniels Recruitment are delighted to be partnering with an established, multi-channel fashion retailer to recruit a Head of Ecommerce . Our client is a successful, founder-led fashion retailer with a strong heritage and an established online operation. Already trading successfully across ecommerce, retail and marketplace channels, the business has built solid digital foundations and is now looking for an experienced Head of Ecommerce to help shape the next stage of its online growth. This isn't about starting from scratch. It's about taking a successful digital business, improving efficiency, optimising performance and identifying new opportunities to accelerate growth. Working directly with the SLT, you'll have the autonomy to influence strategy, challenge existing ways of working and make a genuine commercial impact within a business where decisions are made quickly and good ideas become reality. As Head of Ecommerce You'll take ownership of the day-to-day trading performance of the online business whilst helping define its longer-term digital growth strategy. This is a broad role that blends hands-on ecommerce trading with digital marketing and customer acquisition . One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion; the next you'll be reviewing paid media performance, exploring opportunities across Meta and TikTok, enhancing CRM activity or identifying where AI and automation can improve efficiency. You'll own the ecommerce P&L, working closely with Buying, Merchandising, Retail and Operations to maximise sales, margin and profitability, whilst continually looking for smarter ways to grow the online business. Key Responsibilities Own the ecommerce P&L, driving revenue, margin and profitable online growth. Lead the day-to-day digital trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying and Merchandising to maximise product performance and seasonal trading opportunities. Develop customer acquisition initiatives across paid social, Meta, CRM and emerging digital channels. Explore opportunities to grow social commerce, particularly across TikTok, creator content and new customer acquisition strategies. Manage and develop third-party marketplace performance while identifying opportunities to expand online sales. Work alongside external partners whilst evaluating opportunities to strengthen capability in-house over time. Champion AI, automation and emerging digital technologies that improve productivity, enhance customer experience and support business growth. Lead and develop a digital team whilst collaborating closely with stakeholders across the wider business. Present commercial recommendations, trading insights and growth opportunities directly to senior leadership. About You We're looking for an experienced Head of Ecommerce who combines strong commercial awareness with genuine ecommerce expertise. You'll probably already be leading ecommerce trading or digital performance within a fashion, retail or consumer business and be looking for an opportunity where you can have greater influence over both strategy and execution. You'll enjoy balancing digital trading, performance marketing and commercial decision-making , using data to improve performance whilst remaining curious about new technologies, AI and the future of ecommerce. You'll ideally have: Proven experience leading ecommerce or digital trading within a fast-paced fashion, retail or consumer business. Strong Shopify experience and an excellent understanding of ecommerce trading. Experience owning ecommerce performance and commercial KPIs. Good knowledge of paid media across Meta and Google, alongside CRM platforms such as Klaviyo. Experience working with external digital agencies and performance marketing partners. Strong understanding of ecommerce metrics including revenue, margin, ROAS, MER, conversion rate, customer acquisition cost and customer lifetime value. A passion for AI, automation and emerging digital technologies. A naturally curious mindset with the confidence to challenge existing processes and introduce new ideas. Strong leadership and stakeholder management skills. The ability to thrive within a fast-moving, founder-led environment where ownership and accountability are valued. This is a fantastic opportunity for a commercially driven Head of Ecommerce to play a key role in the continued growth of an ambitious retail business. You'll join a collaborative, entrepreneurial environment where you'll have genuine ownership, the freedom to influence the direction of digital and the opportunity to make a visible commercial impact across ecommerce, marketplaces and digital marketing. If you're passionate about ecommerce, digital trading and building commercially successful online businesses, we'd love to hear from you. BH36772 TPBN1_UKTJ

Develops bespoke Shopify storefronts, improves existing stores, and builds responsive digital experiences, collaborating with designers for pixel-perfect precision.

Senior Shopify Engineer | Join as part of a brand new team @ Series B Scale Up disrupter!. Comfortable with the Shopify CLI, GitHub, and automated CI/CD systems for safe, scalable releases. Utilize Shopify Functions and Checkout UI Extensions to customize the purchase flow in a way that is upgrade-s

Strong understanding of ecommerce performance metrics, onsite optimisation, and customer journey analysis. Ecommerce platform exposure such as Salesforce Commerce Cloud or Shopify. A globally recognised luxury consumer brand is looking for a Senior Ecommerce Analyst to join its European digital team

Shopify Developer needed for remote, 3-month rolling contract, working on client onboarding and digital initiatives.

We’re hiring on behalf of a leading music merchandise and media company that works with globally recognised artists and music brands. Ecommerce Manager – Music & Merchandise. Shopify | 🎵 Music Industry | 💬 Customer Experience.

Manage Shopify stores for a music merchandise company, focusing on operations, customer experience, and sales optimization.

Manages online store operations, product launches, and customer experience on Shopify for a fashion brand.

Seeking a Senior Shopify Engineer to lead the development of a custom, high-performance Shopify Plus theme and ecosystem, utilizing modern frontend technologies and CI/CD practices.

Seeking an Ecommerce Coordinator for a DTC womenswear startup to manage the Shopify store, handle product launches, site merchandising, and analyze trading data.

Head of Ecommerce - Fashion | London | Office Based | £65,000 - £75,000 + Bonus Zachary Daniels Recruitment are delighted to be partnering with an established, multi-channel fashion retailer to recruit a Head of Ecommerce. Our client is a successful, founder-led fashion retailer with a strong heritage and an established online operation. Already trading successfully across ecommerce, retail and marketplace channels, the business has built solid digital foundations and is now looking for an experienced Head of Ecommerce to help shape the next stage of its online growth. This isn't about starting from scratch. It's about taking a successful digital business, improving efficiency, optimising performance and identifying new opportunities to accelerate growth. Working directly with the SLT, you'll have the autonomy to influence strategy, challenge existing ways of working and make a genuine commercial impact within a business where decisions are made quickly and good ideas become reality. As Head of Ecommerce You'll take ownership of the day-to-day trading performance of the online business whilst helping define its longer-term digital growth strategy. This is a broad role that blends hands-on ecommerce trading with digital marketing and customer acquisition. One day you'll be analysing trading performance, optimising the customer journey and improving onsite conversion; the next you'll be reviewing paid media performance, exploring opportunities across Meta and TikTok, enhancing CRM activity or identifying where AI and automation can improve efficiency. You'll own the ecommerce P&L, working closely with Buying, Merchandising, Retail and Operations to maximise sales, margin and profitability, whilst continually looking for smarter ways to grow the online business. Key Responsibilities Own the ecommerce P&L, driving revenue, margin and profitable online growth. Lead the day-to-day digital trading strategy across multiple Shopify websites. Optimise onsite merchandising, customer journeys, conversion rates and average order value. Analyse trading performance, identifying opportunities to improve sales, profitability and customer engagement. Work closely with Buying and Merchandising to maximise product performance and seasonal trading opportunities. Develop customer acquisition initiatives across paid social, Meta, CRM and emerging digital channels. Explore opportunities to grow social commerce, particularly across TikTok, creator content and new customer acquisition strategies. Manage and develop third-party marketplace performance while identifying opportunities to expand online sales. Work alongside external partners whilst evaluating opportunities to strengthen capability in-house over time. Champion AI, automation and emerging digital technologies that improve productivity, enhance customer experience and support business growth. Lead and develop a digital team whilst collaborating closely with stakeholders across the wider business. Present commercial recommendations, trading insights and growth opportunities directly to senior leadership.About You We're looking for an experienced Head of Ecommerce who combines strong commercial awareness with genuine ecommerce expertise. You'll probably already be leading ecommerce trading or digital performance within a fashion, retail or consumer business and be looking for an opportunity where you can have greater influence over both strategy and execution. You'll enjoy balancing digital trading, performance marketing and commercial decision-making, using data to improve performance whilst remaining curious about new technologies, AI and the future of ecommerce. You'll ideally have: Proven experience leading ecommerce or digital trading within a fast-paced fashion, retail or consumer business. Strong Shopify experience and an excellent understanding of ecommerce trading. Experience owning ecommerce performance and commercial KPIs. Good knowledge of paid media across Meta and Google, alongside CRM platforms such as Klaviyo. Experience working with external digital agencies and performance marketing partners. Strong understanding of ecommerce metrics including revenue, margin, ROAS, MER, conversion rate, customer acquisition cost and customer lifetime value. A passion for AI, automation and emerging digital technologies. A naturally curious mindset with the confidence to challenge existing processes and introduce new ideas. Strong leadership and stakeholder management skills. The ability to thrive within a fast-moving, founder-led environment where ownership and accountability are valued.This is a fantastic opportunity for a commercially driven Head of Ecommerce to play a key role in the continued growth of an ambitious retail business. You'll join a collaborative, entrepreneurial environment where you'll have genuine ownership, the freedom to influence the direction of digital and the opportunity to make a visible commercial impact across ecommerce, marketplaces and digital marketing. If you're passionate about ecommerce, digital trading and building commercially successful online businesses, we'd love to hear from you. BH36772

E-Commerce Manager Location: West London Salary: Circa £65,000 DOE + Quarterly & Annual Bonus + Private Medical + Pension + Life Assurance + 25 Days Holiday E-Commerce Manager | Digital Trading Manager | Online Trading Manager | Digital Commerce Manager | Marketplace Manager | D2C | B2C | Omnichannel | Performance Marketing | CRO | Google Analytics | Google Shopping | Affiliate Marketing | TikTok Shop | eBay | Shopify | Magento | WooCommerce | Customer Journey | Digital Strategy An outstanding opportunity has arisen for an experienced E-Commerce Manager to join a successful international consumer brand with ambitious growth plans. This role would suit someone who has successfully grown online sales within a premium retail, consumer goods, home, lifestyle, FMCG, furniture, technology, fashion or D2C business and enjoys combining commercial strategy with hands-on digital trading. Working closely with the Head of E-Commerce and senior leadership team, you'll be responsible for driving online revenue growth, improving website performance, increasing customer acquisition, optimising conversion rates and identifying new digital opportunities across multiple online channels. You'll inherit a successful e-commerce operation with significant marketing investment and play a key role in delivering ambitious online growth over the next five years. Key Responsibilities Develop and deliver the UK e-commerce strategy. Own the annual trading, promotional and campaign calendar. Drive profitable online revenue growth across all digital channels. Increase Conversion Rate Optimisation (CRO), Average Order Value (AOV) and Customer Lifetime Value (CLV). Optimise the online customer journey and user experience. Manage digital merchandising and website trading performance. Oversee product information, pricing, imagery, content and product feeds. Identify new marketplace opportunities including TikTok Shop, eBay and emerging digital channels. Manage Google Shopping, affiliate marketing, paid media and performance marketing activity. Maximise Return on Advertising Spend (ROAS). Analyse website performance using Google Analytics, reporting dashboards and commercial KPIs. Deliver actionable insight to improve sales, traffic and conversion. Manage external agencies and digital partners. Work closely with Marketing, Commercial, Operations and Customer Service teams. Build relationships with international stakeholders. Manage third-party logistics relationships and continually improve operational performance. Monitor competitor activity and emerging e-commerce trends. About You We're looking for someone who combines commercial thinking with digital expertise. You'll likely have experience as: E-Commerce Manager Digital Trading Manager Online Trading Manager Digital Commerce Manager Marketplace Manager Ecommerce Trading Manager Head of E-Commerce (SME) Senior E-Commerce Executive ready to step up You'll also have: Proven experience growing D2C and B2C online sales. Strong website management experience. Experience of Shopify, Magento, Salesforce Commerce Cloud, Adobe Commerce, WooCommerce or similar e-commerce platforms. Excellent Google Analytics knowledge. Experience managing performance marketing campaigns delivering excellent ROAS. Experience managing Google Shopping, affiliate programmes and paid digital channels. Marketplace experience including TikTok Shop, eBay or Amazon. Strong commercial analysis skills. Budget management experience. Excellent stakeholder management skills. Strong project management and organisational ability. A proactive, hands-on approach with a passion for delivering continuous improvement. Why Apply? Circa £65,000 basic salary (DOE) Quarterly performance bonus Annual company bonus Private medical insurance Company pension Life assurance 25 days holiday plus bank holidays Ongoing career development Join a recognised international premium consumer brand Significant marketing investment Opportunity to shape the future of a rapidly growing e-commerce business High-profile role with genuine progression opportunities If you're passionate about e-commerce, digital trading, online growth, performance marketing and delivering outstanding customer experiences, we'd love to hear from you. Mandeville is acting as an Employment Agency in relation to this vacancy

An exciting opportunity to join a reputable global company licensing world-renowned sportswear brands, based at their London office are seeking an experienced and commercially focused Merchandiser to join their growing team. You will play a key role in supporting product, inventory, and trading decisions through detailed analysis, planning, and reporting. Main Responsibilities Will Include Preparing weekly, quarterly, and seasonal trade and inventory performance reports to provide actionable insights to the wider team. Conducting comprehensive post-event and promotional analyses, identifying successes and opportunities for improvement. Compiling detailed seasonal product reviews, highlighting key successes, underperforming products, and opportunities for future seasons. Conducting monthly website performance analyses and recommending corrective actions where required. Providing ad hoc analysis and reporting to support business decision-making. Conducting competitor analysis to support product, pricing, and promotional strategies, identifying market opportunities and gaps. Forecasting seasonal trends and providing recommendations to support future product development. Developing assortment plans in line with Open-To-Buy (OTB) parameters, recommending core and carry-over product lines. Preparing product selections and placing orders in line with OTB budgets and launch objectives. Preparing seasonal buy review presentations, summarising buys against OTB plans, range plans, and identifying gaps. Managing product gaps and cancellations following order confirmation, ensuring minimal impact on product availability. Collaborating with the marketing team to support launch-specific marketing plans and product information for website uploads. Coordinating with operations teams to monitor delivery schedules and ensure timely market launches. Evaluating in-season buying opportunities and adjustments based on sales performance and inventory levels. Overseeing product allocations across e-commerce channels to optimise inventory distribution. Planning and executing replenishment activities to maintain optimum inventory levels. Preparing monthly inventory progression reports and monitoring inventory cover against agreed targets. Supporting the planning and execution of promotions and markdown strategies to achieve revenue and inventory objectives. Person Specification Experience within merchandising, inventory management, retail planning, buying, or retail analytics. Degree in Merchandising, Business Administration, Retail Management, Fashion Management, or a related field preferred. Experience working within a fashion, sportswear, lifestyle, or retail environment would be advantageous. Experience using Shopify is desirable. Strong analytical skills with advanced proficiency in Microsoft Excel and reporting tools. Excellent organisational and time-management skills with the ability to manage multiple priorities. Strong attention to detail and ability to interpret data to support commercial decision-making. Good understanding of merchandise planning, inventory management, forecasting, and Open-To-Buy (OTB) processes. Strong communication and collaboration skills with the ability to work effectively across multiple departments. Comfortable working within a fast-paced environment. Commercially aware with a proactive and solution-oriented approach. Passion for sportswear, streetwear, fashion. TPBN1_UKTJ

We are seeking a highly experienced Digital Project Manager for a contract role supporting a significant ecommerce platform migration within a regulated environment. Based in Putney, London, and working in a hybrid setup, the successful candidate will be responsible for managing a complex project to transition a digital ecommerce site from Magento to Shopify Plus. This role requires strong coordination skills, meticulous attention to detail, and the ability to keep multiple workstreams on track within strict timelines and compliance constraints. You will support the development of the overall migration roadmap, manage cross-functional teams including development, design, QA, and third-party vendors, and oversee key migration aspects such as data transfer, SEO, content migration, and integrations. Your role will also involve managing change control, testing automated email flows, and ensuring a seamless go-live and post-launch stabilization. The project demands excellent stakeholder engagement, risk management, and documentation skills to ensure successful delivery on time and within scope. Proven project management experience, ideally in ecommerce or website platform migrations Familiarity with Magento and Shopify platforms, with experience in Magento-to-Shopify migration preferred Strong organisational skills and the ability to manage multiple concurrent workstreams Experience with requirements gathering, scoping, and prioritisation of new features Excellent stakeholder management and communication skills, capable of engaging both technical and non-technical audiences Experience with project management tools such as Jira, (url removed), or Trello Understanding of APIs, data migration, and theme development, even without a technical background Strong risk and issue management instincts and proactive problem-solving ability In addition to a rewarding challenge, this role offers a contract duration until March 2027, a competitive hourly rate of £29.00 P/H, and the opportunity to work within a well-established company. Flexible start and finish times, Hybrid working 50/50