Senior product manager jobs in StaffordCreate job alerts

About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We believe our people are our greatest asset, and we’re committed to recognising the valuable contribution each person makes. That’s why we continue to invest in a leading rewards and benefits package designed to support your career, wellbeing, and life outside of work.BMW Stafford Contract Type: Full time - Permanent Hours: 44 hours on a rota basis (between Monday to Friday 09:00 - 18:00, Saturday 09:00 - 17:00 and Sunday 11:00 - 15:00)Salary: 55,000 OTE (including 35,000 basic plus bonus and Company Car)Are you a career driven and motivational manager? Do you have a history of getting the best out of your team? Or are you an experienced or Senior Sales Executive ready to take a step up the ladder? Business and Transaction Managers are essential to the success of our dealerships. Your role will be to coach and develop your team, build long-lasting and meaningful relationships, and maintain excellent levels of compliance and commitment to treating customers fairly. Simple, right? Well, if Compliance, Finance & Insurance performance and Forecasting / Planning sound like a breeze then this is the perfect opportunity for you. Please note as your role will involve driving some impressive cars, you must have a full UK driving licence.Previous automotive experience is essential for this role.ResponsibilitiesYou'll be responsible for supporting our Sales Executives, and your role will involve:Identifying based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle saleYou will also monitor finance and insurance performance against expectation, whilst maintaining a compliant sales processAs you will work with management to coach and develop the skills of the team to achieve business objectives.Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basisAcquire a high level of product knowledge to competently answer all customer queries and logging all activity to monitor and measure outcomes and provide regular feedback to the Management teamsCore Benefits:Competitive salaries with structured pay scales and progression as you grow within the businessGenerous annual leave that increases with your length of serviceEnhanced family leave, including 6 months’ full pay for maternity and adoption leave, and 2 weeks’ full pay for paternity leaveAccess to Techscheme for discounted technology purchases with flexible paymentsHealth & Wellbeing:Eyecare vouchers to help cover vision care needsSmart Health – 24/7 access to GP services to support your mental and physical wellbeingDental insurance for everyday dental care and unexpected treatmentsOptional critical illness cover for peace of mind during life's most challenging momentsFinancial Wellbeing:MyView PayNow – access a portion of your pay as you earn, with features to stream, save, and track your money through a user-friendly appFree will writing services to help plan for the futureFlexible life assurance options and partner life assurance for added protectionLeisure & Lifestyle:Discounted gym memberships to support an active lifestyleTravel insurance to help you explore with confidenceAccess to home and technology vouchersbYond card and a wide range of exclusive retail and lifestyle discountsWe strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people, and we like to celebrate and encourage success at all levels.Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a standard criminal record check. For roles that require you to drive, a driving licence check will also be carried out. Please note, all offers of employment are made subject to a 6 month probation period commencing from your start date.We take our data protection responsibilities very seriously and are committed to upholding and respecting your privacy rights. Information about how we will process your data including the types of data we collect, the purposes for which we use it, who we may share it with and how long we keep it are set out in our privacy notice. It also includes information about your individual privacy rights. Please make sure you read our Privacy Notice so that you understand how we may collect and use your data.

Job Title: Customer Services Manager \n Location: Stafford, primarily office-based \n Salary: £70,000 DOE \n \n About the role \n \n We’re working with a growing SaaS business based in Stafford that is looking for an experienced Customer Services Manager to take ownership of its wider customer-facing function. \n \n This is a great opportunity for someone who enjoys building, improving and scaling customer operations, rather than simply managing an established process. \n \n You'll lead multiple customer-facing functions including Customer Support, Customer Success, Implementation, Training and Go-To-Market, working across a team of around 15 people and providing leadership to existing team leads and managers. \n \n The business has grown significantly, and many of its customer processes have developed organically. Your role will be to bring greater structure, consistency and accountability across the function while ensuring customers continue to receive an excellent experience. \n \n You'll also play an important role in connecting the customer function with the wider business, working closely with Product, Development and senior leadership to ensure customer feedback is captured, understood and translated into meaningful product and service improvements. \n \n What you'll be doing \n \n\n • Lead and develop the wider customer-facing function across Support, Success, Implementation, Training and Go-To-Market.\n, • Manage and develop existing team leads and managers, helping them get the best from their teams.\n, • Review existing processes and introduce greater structure, consistency and accountability.\n, • Establish and manage relevant KPIs, SLAs and service standards.\n, • Improve the customer journey across onboarding, implementation, training and ongoing support.\n, • Monitor customer satisfaction, engagement, adoption and retention.\n, • Act as a senior escalation point for complex customer issues.\n, • Develop strong relationships with customers and understand their operational challenges.\n, • Act as the voice of the customer within the business.\n, • Work closely with Product and Development to ensure customer feedback and recurring issues influence product improvements.\n, • Identify opportunities to improve efficiency through better processes, systems and automation.\n, • Help build a scalable customer operation capable of supporting the company's continued growth.\n\n \n We're ideally looking for someone with: \n \n\n • Significant experience leading Customer Service, Customer Success, Customer Operations or Support functions.\n, • Experience managing managers or team leads.\n, • Previous experience within a SaaS or software business.\n, • Experience leading multiple customer-facing teams or functions.\n, • A track record of improving processes and bringing structure to growing organisations.\n, • Strong experience with KPIs, SLAs and customer performance metrics.\n, • Excellent communication and stakeholder management skills.\n, • Experience working closely with Product, Development and senior leadership.\n, • A strong customer-focused and commercially aware approach.\n, • The ability to lead change, challenge existing processes and bring people with you.\n\n \n Why this role? \n \n This isn't simply a role where you'll inherit an established customer operation. \n \n You'll have the opportunity to shape how the function operates, develop the existing leadership team, introduce new processes and build a more scalable customer operation as the business grows. \n \n If you've worked in a growing SaaS environment and enjoy taking a customer function to the next level of maturity, this could be a really interesting opportunity. \n

Product Manager Join Our Team We're looking for a commercially focused and organised Product Manager to join our team. This is an important role within the business, responsible for managing new and existing product ranges from initial concept through to launch, ensuring projects are delivered in line with company strategy, agreed timeframes and budgets. You'll work collaboratively across Marketing, Design, Modelling, Manufacturing, Finance, Supply and Sales, using market insight and commercial analysis to develop competitive product ranges and support the continued growth of the business. Hours of Work Monday to Friday: 8:45am 4:45pm Salary Up to £40,000 per annum Key Responsibilities • Manage new and existing product ranges from concept through to launch, ensuring delivery against strategy, budgets and timescales., • Analyse sales, market trends and competitor activity to identify opportunities and support product development., • Develop and manage NPD, product launches, post-launch activity and rationalisation plans., • Coordinate cross-functional projects with Design, Modelling, Manufacturing, Finance, Supply, Marketing and Sales., • Manage supplier relationships, including product quality, pricing, payment terms and day-to-day communication., • Develop product briefs, support materials, samples and pricing models for relevant markets., • Provide product demonstrations and training to customers and sales teams where required., • Monitor product performance, margins and financial impact, providing regular updates to senior management., • Manage custom product designs and resolve product or quality issues with customers, suppliers and internal teams., • Maintain strong knowledge of competitors and market developments. About You, • Have experience in product management, product development or a similar commercial role., • Have strong commercial awareness and confidence analysing sales, market trends, competitors and financial information., • Have excellent project management and organisational skills, with the ability to manage multiple priorities and deadlines., • Have strong communication and relationship-building skills, with experience working across multiple departments and with suppliers., • Be confident negotiating commercial terms and presenting product information to customers and sales teams., • Be proactive, analytical and solution-focused, with excellent attention to detail., • Be able to work effectively both independently and as part of a wider team. Benefits We offer a competitive benefits package, including:, • Company pension, free pension advice and life insurance., • Healthcare Cash Plan, Employee Assistance Programme, Occupational Health Screening and a Health & Wellbeing Programme., • Enhanced annual leave, enhanced maternity and paternity pay, bereavement leave and company sick pay., • Cycle to Work Scheme, discounted products and free on-site parking., • Employee referral scheme, Long Service Awards, Reward & Recognition Programme, company events and a pre-retirement scheme., • Casual dress. Why Join Us? Joining our team means playing a key role in shaping and developing our product portfolio, from identifying market opportunities through to successful product launches. You'll work collaboratively across the business and with external suppliers and customers, helping to deliver innovative, commercially successful product ranges that support the company's wider strategy. If you're commercially minded, organised and passionate about developing products and delivering successful projects, we'd love to hear from you. REF-230369 JBRP1_UKTJ

An overview of this roleAs the Senior Manager of the Security Posture Management (SPM) team within the Product Security Department, you lead the team that secures GitLab's own software factory: the estate we build and ship from. Your team drives comprehensive, governed rollouts of GitLab's security

As a Senior Insurance Product Manager at Davies in the Consulting and Technology division, you will be at the forefront of shaping our insurance product portfolio and driving its success across claims, underwriting, and policy lifecycle solutions, working directly with the Insurance Industry Lead an

REQUIREMENTSMust-havesPlatform product experience: You have 5+ years in Product, with at least 2 to 3 years on platform, infrastructure, developer-facing, or backend/API products. LocationBerlin Office; Albania; Austria; Belgium; Bosnia; Bulgaria; Croatia; Czech Republic; Denmark; Estonia; Finland;

Partner with Tekion's product leadership to provide structured input into the ARC platform roadmap, ensuring international market nuances — particularly UK and Canadian regulatory, tax, and workflow differences — are reflected in product direction. Key Roles & ResponsibilitiesRetail Operations &

Communicate progress, priorities, and trade-offs clearly to stakeholders across product and business teamsOperate in a fast-paced, high-ownership environment where speed and execution are criticalWhat success looks like in 12 monthsDelivery of a clear and well-executed roadmap focused on AI, automat

Things you will doOwn the Create & Design roadmap and product strategy, aligning it with the broader Data Capture visionEvolve the builder into the best place to create beautiful, engaging experiencesPlatformise the shared capabilities that power creation across current and future surfacesPartner wi

Product Management and Product DevelopmentYou will be responsible for:Owning and independently defining the product strategy, vision and roadmap for acquiring fraud and risk monitoring within Ongoing MonitoringBuilding scalable monitoring capabilities across card-present and card-not-present acquiri

We are looking for a Senior Product manager to join the Bloomreach Clarity product team and help build the next generation of conversational shopping. This is an amazing opportunity to be at the frontier of AI-native product development, and to build a product that sets the bar for the next generati

ResponsibilitiesBuild and own a clear product vision and strategy for your area; communicate that vision upward, laterally, and into the execution team with convictionDrive the full product development lifecycle, from problem definition through design, engineering collaboration, launch, and measurem

GENERAL INFORMATIONEmployment Type: PermanentPrevious working experience: 7+ years in product management, at senior levelWorking hours: 40hrs/weekWorking Location: Remote EU / BerlinReports to: Director of ProductDesired start date: As soon as possibleYOUR CHALLENGE AT WIREAs Senior Product Manag

Educating both internal and external stakeholders about our product features and their benefits; speak and present internally and externally to promote our product storyPerforming competitive analysis, developing powerful competitive positioning and enabling internal teams including Sales, Solution

Claude Code, Cursor) to bring ideas to life before writing detailed specsWork closely with key stakeholders to gather feedback and communicate roadmapDefine and develop detailed product and business analysis and requirementsPerform User Acceptance Testing and ensure requirements were understood and

The RoleWe're looking for a Senior Product Marketing Manager to own the positioning, messaging, and go-to-market strategy for core areas of Paddle's product suite. We'd love to hear from you if you are- An experienced product marketer with 8+ years in B2B SaaS product marketing, ideally in payments,

Demonstrable success working with Product and Engineering teams across the full product development lifecycle to translate ideas into loved and commercially successful products. As a Product Manager, you will:Own the vision, strategy and roadmap for a significant part of the Ocean service, taking a

As a Senior Product Manager you'll own the product strategy and roadmap, driving innovation across algo execution, venue connectivity, APIs and real-time market data. Senior Product Manager (API) London / WFH to £140k. Are you an experienced, tech savvy Product Manager?.

Citi London is hiring a Senior Product Manager to own CitiVerify and drive growth in the global payments data services space. You will lead GTM execution, shape the product roadmap, and partner with analytics, delivery and client teams to deliver measurable commercial outcomes.

Senior/Lead Product Marketing Manager. Finance Operations and Treasury Manager.

Deepen the established partnership with Product and Technology teams, shaping the product roadmap with market and customer evidence and running a proven launch process for new products and features. Lightspeed is looking for a senior product marketing leader to own the go-to-market success of our Ho

As Senior Manager, Product Marketing for Financial Experience, you will own product marketing across a critical product area. Strong Product Marketing Leadership Experience: experience leading product marketing or GTM initiatives across complex product areas, ideally in payments, fintech, or financi

Senior Vice President, Senior Product Manager, CitiVerifyApplyremote type: Hybridlocations: London United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: 26982744Are you looking for a career move that will put you at the heart of a global financial institution? Then b

An arms length body (Government) organisation is looking for a senior Digital Product Manager to join them on a fixed term basis working remotely for 7 months. This role manages a contract with a digital agency as well as three in-house Digital Product Managers. Strong experience as a digital produc

Things you’ll doLead the delivery of a best-in-class reporting suite, including a redesigned summary page, filtering, advanced visualisations, and AI-driven insightsDefine and ship the MVP for our next-gen Narrative Intelligence and

Role: Senior Product ManagerSalary: Up to €85,000Industry: Consumer Health-TechLocation: Remote (Spain, Portugal, Germany or UK)&

Senior Product Manager | Remote-first | Up to £85k Omnis Partners are working exclusively on a Senior Product Manager search for a growing, services-led B2B organisation. The role will involve:

The Senior Product Manager role at Talogy is responsible for driving the development and execution of our product strategy for our portfolio of talent management solutions. Support sales efforts by providing product expertise, conducting product demos, and participating in customer meetings. Report

Senior Product Manager, Collections & Recoveries. As the business continues to scale, they are investing in their product capability and looking for an experienced product leader to bring specialist collections and credit expertise into the organisation. Influencing senior stakeholders across Produc

ProductManagement #SeniorProductManager #Collections #Recoveries #Fintech #FinancialInclusion #CreditRisk #ContractJobs #RemoteWork #NowHiring #RedCatDigital. Senior Product Manager, Collections & Recoveries | An Emerging-Markets Lender | 6-Month Contract | Remote (UK) | Competitive Rate. They're hi

Digital Identity & Biometrics Product Manager. This role offers the opportunity to combine product leadership, cutting-edge technology and meaningful public sector transformation while working alongside some of the industry's leading Digital Identity and Biometrics specialists. Own the definition, d

Senior Retention Product Manager (Remote, UK & Europe). Futureheads has exclusively to find a Product Manager experienced with making users love their subscriptions and stay. A minimum of eight years’ experience managing retention, churn reduction, or optimisation within subscription products—ph

This is a pivotal Senior Product Manager role, reporting directly to the Chief Scientific Officer (acting Head of Product). Mentoring 2 Product Managers and raising product maturity. In this role you will take ownership of product strategy and roadmap, helping evolve a strong technical platform into

We are seeking a commercially minded Senior Product Manager to own and drive the product roadmap across our Standard and Enterprise product lines. Proven experience as a Product Manager or Senior Product Manager within a SaaS or software business. Working closely with Engineering, Architecture, Prof

They’re building out a brand-new Data Product function and are hiring a Data Product Manager to own the core commercial data products that underpin the business. If you’re an experienced Data Product Manager with a background across customer or commercial data products, analytics and strategic p

You have taken products zero-to-one, put them into production and generated revenue, and you can show it, evidence not narrative. You will own a core product surface end to end, from customer discovery to shipped product, and get it into customers' hands in weeks, not quarters. Principal Product Man

You will be the strategic product lead for our enterprise operational platform and customer-facing applications, responsible for managing a complex array of products across multiple large rail operator clients. Build trust with clients while maintaining clear boundaries around product direction and

Experienced product manager, ideally in B2B SaaS or a fast-moving tech start-up — senior enough to own an area end-to-end. A track record you can point to- shipped products, prototypes, and evidence you move fast and back your calls with data. This is a SPM role built for the way product actually

Senior Product Manager (Contract). We're looking for an experienced Senior Product Manager to join a major platform transformation programme for a leading media organisation. Proven experience as a Senior Product Manager.

Head of Product / Senior Product Manager / Product Lead / Lead Product Manager. Senior Product Manager / Product Lead / Head of Product. Product Lead / Head of Product Senior Product Manager - In-Person Payments & Retail Expansion.

Senior Product Manager / Product Lead experience. Senior AI Product Manager | London | £100k–£150k + Equity. The Senior Product Manager Role.

ProductManager #ProductManagement #DigitalTransformation #AI #Automation #UX #ProductDesign #InternalTools #Innovation #Consulting #DesignThinking #Hiring #TechJobs #n8n #ProductStrategy #UserExperience #FutureOfWork. This role would suit a Product Manager who started their career in design, UX, or

The Senior Product Design Manager – Europe is responsible for the ideation, sourcing, costing and development of products across Contiki's core European market, with a primary focus on the coach product portfolio. You'll work closely with contracting, operations and commercial teams to develop com