Great Yarmouth
P+S Personnel are pleased to be working on behalf of our clients, who are currently seeking a Ships Agent to join their team based in Great Yarmouth on a full time, permanent basis. Main Responsibilities: • Build effective working relationships with Clients, ensuring that they always receive the highest quality of service delivery and support., • Action operational requests from Vessels/Vessel Owners/Vessel Charterer., • Sourcing/Procurement of equipment and supplies., • Inputting, retrieving and reporting of data using computerised systems, ensuring accuracy and appropriate presentation style., • Maintain up to date knowledge of Risk Assessments/Method Statements and undertake review of same ensuring compliance with legislation/company rules., • Work closely with companies Safety Advisors during any incident investigation or safety initiative to effect timeous and positive results., • Driving duties which may include the company minibuses or flatbed trucks, to safely transport ships personnel/belongings and equipment. Person Specification: • Customer focused with strong interpersonal and communication skills, both verbal and written., • The ability to build and maintain effective relationships., • Accustomed to working effectively in a fast-paced environment, flexible and can adapt to changing workloads and priorities, where high standards are not compromised under pressure., • Solutions based with strong planning, organising and numeric skills, and an excellent attention to detail., • Ability to work stand-alone, demonstrating initiative and ownership, while a positive contributor to the wider team., • Motivated to achieve the highest standards of performance and customer support, maintaining a culture of continuous improvement and innovation., • Flexibility to facilitate an on-call weekend rota, • Computer literate with well-developed IT skills across the Microsoft suite. MS AX would be advantageous., • Full clean driving license, • Dangerous Goods by Sea (Desirable) Working Hours: • 40 Hours per week, • Mon-Fri: 08:00-16:30, • On call and weekend cover on rota basis