Key Account Coordinator and Customer Support
hace 16 días
Cardiff
Key Account Coordinator & Customer Support Cardiff to £28,000 Join a growing business supporting leading national brands We are recruiting for a Key Account Coordinator & Customer Support professional to join a well-established and expanding organisation in Cardiff. Working as part of a busy client services team, you will support key customer accounts, coordinate day-to-day operations and ensure clients receive an outstanding level of service. This is an excellent opportunity for an organised, customer focused individual looking to build a long term career. Key Responsibilities • Support the day-to-day management of key customer accounts., • Build strong relationships with customers, suppliers and internal teams., • Respond to customer enquiries and resolve issues efficiently., • Coordinate stock levels and ordering requirements., • Produce reports and assist with account performance updates., • Support Account Managers with administration and customer coordination., • Identify opportunities to improve processes and service delivery. About You You will ideally have experience in customer service, account coordination, sales administration or supply chain support. You will also have: • Excellent organisational and communication skills., • A proactive, customer-focused approach., • Good knowledge of Microsoft Excel (Power BI experience is desirable)., • Strong attention to detail and the ability to manage multiple priorities. In return • Full-time, permanent position, • Friendly and supportive team environment, • Career development opportunities, • Work with recognised national retail and commercial brands If you are looking for a varied customer support and account coordination role with genuine career prospects, we would love to hear from you