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\n Executive Director, Haematology/Oncology Business Unit Lead, UK & Ireland\n Band EG-170 Division Commercialization \n Location: UK (Uxbridge) \n Reports To: General Manager UK & Ireland \n Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Purpose\n \n • Under the direction of the General Manager, this individual will be responsible for the leadership and commercial success of the Haematology/Oncology business unit.\n, • The individual will oversee and lead the development and execution of the Innovative Medicines strategic business plan including the integrated functions.\n, • As a member of the UKI leadership team, the individual is expected to operate in close coordination and collaboration with her/his peers at the local level as well as with partners in the WW organisation and across Major Markets.\n, • Whilst the primary focus will be on the execution of the current portfolio strategy, the individual will also be responsible for steering the follow-on Innovative Medicines pipeline. The role is a key leadership role in the further transformation of the UK/Ireland Innovative Medicines business by managing a broad highly innovative product portfolio.\n Responsibilities\n \n, • Successfully implement the New Commercialization Model for the BU in alignment with the country PMO.\n, • Develop, implement and maintain marketing, sales and access strategies and tactics for Innovative Medicines portfolio (including new indications) to meet the organisational objectives.\n, • Collaborate closely with Medical Affairs, Market Access, Corporate Affairs, Regulatory, BIA and other functions for the overall brand strategies and tactics for Innovative Medicines portfolio.\n, • Lead cross-functional team to drive execution of the complex multi-product and indication portfolio strategy, for in-line and future launch indications across the Innovative Medicines pipeline.\n, • Develop and deliver national patient and sales forecast/budget targets of Innovative Medicines product portfolio; monitor and report deviations and implement corrective and actions if appropriate.\n, • Manage the Innovative Medicines Business Unit Sales & Expense Budget and overall P&L. Deliver all marketing and sales activities within the agreed budget.\n, • Lead collaborative efforts with the international/global teams to develop & execute the overall brand strategies and operating plans – including Omnichannel - for Innovative Medicines portfolio.\n, • Manage the critical linkage between late-stage development, commercial planning, launch management, on‑going sales support and marketing. Utilize effective life cycle management, including further indications and brand protection strategies.\n, • Maximize the commercial potential of our assets through the development and implementation of strategic marketing plans in collaboration with global marketing and other partners where relevant.\n, • Partner with Medical Affairs on key projects, meetings and congresses.\n, • Initiate and evaluate customer research (market research), market conditions, competitor data and implement marketing plan changes as needed.\n, • Establish strong relationships with external bodies (Payers, Patient Associations, KOLs, Brand advocates, etc.).\n, • Ensure ongoing efforts to maximize Field Force Effectiveness and Customer Experience.\n, • Foster an environment of strong collaboration across the local and global organization, ensuring a unified approach and balancing the needs of the local Innovative Medicines organization with those of the broader corporate objectives.\n, • Serve as point person responsible for managing and optimizing local partnerships and provide commercial input for business development opportunities.\n, • Foster a leadership culture, which attracts, develop and retains high caliber candidates; build and shape a marketing and sales talent pool that drives the future success of the organisation.\n, • Ensure that all business activities are in line with company policies and procedures and use good compliance as business enabler.\n, • Establish a professional and inspiring relationship with the overall organisation, franchises and business units ensuring a positive contribution to the objectives of the organisation and seeking synergies and optimally servicing joint- and overlapping customer audience.\n, • Serve as a key contributor to the UK & Ireland Leadership team and have a significant impact beyond defined role which pushes the enterprise forward; Able to represent the company internally and externally outside of own BU; share best practices across BUs and affiliate; Lead cross functional/cross BU initiatives at the local level; Advise the GM on affiliate issue.\n Role Qualifications\n \n, • Master Degree or MBA preferred.\n, • 10+ years of pharmaceutical industry experience (background in Innovative Medicines/Immunology preferred).\n, • Fluent English required.\n, • Functional: Marketing, Sales and exposure to working in Market Access.\n, • Financial: Working with or managing a P&L.\n, • Leadership: Successful experience in working in a highly matrixed commercial environment.\n, • In-depth knowledge of sales, marketing and business processes in the pharmaceutical industry and ability to analyze complex business issues.\n, • Leadership experience in selecting, leading, developing, motivating and achieving results through teams.\n, • Mastery in setting development plans (internal/external new product development), commercialization (marketing, sales and market research) and life cycle management processes.\n, • Demonstrated use of communication and change management strategies/tactics to influence new ways of thinking and working.\n Skills\n \n, • Strategic Agility: Creates a clear purpose, vision, strategies and key priorities for competing successfully in the evolving pharmaceutical and health care industry.\n, • People Management: Facilitate your teams’ ability to reach their potential. Be a coach and a player. Take action and motivate people in line with BMS Behaviors.\n, • Intellectual Curiosity and Learning Agility: Proven history of seeking out new information and learning quickly – ability to absorb new concepts, analyze data and ask insightful questions to make effective decisions-experiments.\n, • Impact and Influence: Builds personal credibility and strong working relationships through quality of contributions, trustworthiness, openness, and candor. Breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and nimbleness for maximized organizational performance.\n, • Collaboration with matrix teams.\n, • Leading Transformation and Change: Demonstrated success in shifting a business or company’s strategy, mindset, culture, process and focus to ensure commitment to continuous improvement, innovation, accountability and nimbleness. Actively engages and aligns others to support the change and take an organization to where it needs to go.\n, • Functional Expertise: Demonstrates proven skills in functional areas of marketing, access, drug development, and operations.\n, • Developing Leadership Talent & Teams: Demonstrates proven ability to identify, select, develop, engage and retain top talent. Manages poor performers or individuals who are not a fit to improved performance or out of the organization. Mobilizes and motivates management teams and achieves followership. Brings conflicts to the surface and resolves them constructively. Creates a strong pipeline of diverse future leaders at every layer.\n, • Decision Making: Utilizes an effective decision making process, demonstrates superb judgment, decisiveness and applies a combination of analysis, wisdom, experience and judgment that enhance the success of Bristol-Myers Squibb.\n, • Communication: Communicates articulately, credibly and convincingly.\n, • Business Acumen and Savvy: Demonstrates proven skill in growing revenues, expanding margins, improving cash flow and setting up controls. Understands how strategies and tactics work in the pharmaceutical and health care marketplace and integrates market considerations, competitive threats, regulatory and legal regulations and other factors to poise BMS for long-term growth.\n, • Execution Skills: Demonstrated success in driving execution of key priorities and plans through a global matrix organization by establishing expectations for work and contingency plans and metrics, setting high standards and holding team members accountable for results, behaviors and continuous improvement.\n \n On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. \n Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer A UK Government scheme. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. \n Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. \n We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference. \n #J-18808-Ljbffr

Director, Global Clinical Physician-ImmunologyUxbridge - GBFind out how well you match with this jobWorking with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.The Clinical Trial Physician serves as a primary source of medical accountability and oversight for multiple clinical trials, and manages Phase 1 – Phase 3 studies, with demonstrated decision making capabilities. It has matrix management responsibilities across the internal and external network and the role provides medical and scientific expertise to cross-functional BMS colleagues.# Position responsibilitiesMedical Monitoring:* Team Leadership & Collaboration — Serve as a key contributor to the Study Delivery Team (SDT) and Clinical Development Team (CDT), partnering with Clinical Scientists to provide medical oversight on protocol development, including inclusion/exclusion criteria and safety considerations* Medical Monitoring & Safety — Lead medical and eligibility data reviews, assess safety-related serious adverse events in partnership with Worldwide Patient Safety, and oversee site interactions and safety narratives* GCP & Compliance — Uphold all GCP obligations for clinical conduct, safety management guidelines, and maintain up-to-date required trainingClinical Development Expertise & Strategy:* Clinical Strategy & Protocol Design — Collaborate with the Clinical Development Lead to design and develop clinical plans and protocols, with a strategic focus on drug/asset knowledge, disease area science, and regulatory targets* Medical Oversight & Accountability — Provide medical accountability across a group of studies, leading benefit/risk analyses within a matrix team environment alongside Clinical Scientists* Study Execution & Delivery — Partner with Clinical Scientists to support all aspects of study delivery, including site activation, enrollment, and adjudication of protocol violations and deviations* Stakeholder Engagement & Thought Leadership — Build and maintain relationships with principal investigators and key opinion leaders to inform emerging science, biomarker research, and clinical program design* Scientific Expertise & Education — Maintain deep, up-to-date knowledge of the disease area through conference attendance and literature review, while staying informed on the competitive landscape and providing ongoing protocol-specific medical education to study teams and investigatorsHealth Authority Interactions & Publications:* Health Authority & Advisory Engagement — Serve as the medical point of expertise in key Health Authority interactions and advisory board meetings* Regulatory Writing & Submissions — Author and draft clinical content for CSRs, regulatory reports, briefing books, and submission documents, including clinical narratives, in partnership with Clinical Scientists# Qualifications and experience MD required (or equivalent) 5 or more years of Industry experience and/or clinical trials experience is required Ability to communicate information clearly and lead presentations in scientific and clinical settings Subspecialty training in applicable therapeutic area desired Expertise in the scientific method to test hypotheses, including statistical design, analysis, and interpretation Expertise in drug development process Expertise in the components needed to execute an effective clinical plan and protocols Strong leadership skills with proven ability to lead and work effectively in a team environment* Domestic and International travel may be required.#LI-Hybrid*If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.*Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through scienceTM ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.Supporting People with DisabilitiesBMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.Bristol Myers Squibb is Disability Confident – EmployerA UK Government schemeCandidate RightsBMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.Data ProtectionWe will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley.R1604606 : Director, Global Clinical Physician-Immunology #J-18808-Ljbffr

\n • Role: Medical Insights Analyst\n, • Location: Hybrid-working – Stockley Park, Uxbridge (3 days office / 2 days remote)\n, • Length: 12-month contract\n, • Rate: Market Rates (Inside IR35, via Umbrella)\n, • Start Date: September 2026 (or ASAP)\n\n \n The Opportunity: \n ISR Recruitment are delighted to be supporting a leading global pharmaceutical organisation in their search for an experienced Medical Insights Analyst to join its Global Medical Strategy and Operations - Insights, Digital and Analytics function on an initial 12-month contract. \n \n This is an excellent opportunity for an early-career analyst with a background in Life Sciences, Pharmacy, Healthcare, Medical Affairs, Research or Analytics to gain experience within a global pharmaceutical environment and contribute to initiatives that help shape medical strategy and decision-making. \n \n You'll support the collection, analysis and synthesis of medical insights from a range of internal and external data sources, helping Medical Affairs teams identify meaningful themes, trends and implications. \n \n The role also provides an opportunity to contribute to innovative approaches to insights generation, including AI-enabled insights capture, Large Language Models (LLMs), prompt engineering and AI-enabled analytics tools. \n \n Skills, Qualifications and Experience: \n \n Essential \n\n • Bachelor's degree or equivalent in Life Sciences, Pharmacy or another relevant scientific or analytical discipline.\n, • One to two years' relevant experience within one or more of the following: Pharmaceutical / Biopharmaceutical / Biotechnology / Healthcare / Medical Affairs / Market Research / Insights / Analytics /Evidence Generation / Scientific Research\n, • Strong analytical and problem-solving capability.\n, • Ability to analyse and synthesise complex information and identify meaningful insights.\n, • Good understanding of data analysis and insight-generation processes.\n, • Ability to communicate findings clearly through written communication, presentations and data visualisation.\n, • Strong attention to detail and commitment to data quality.\n, • Excellent communication and stakeholder management skills.\n, • Ability to work collaboratively across multidisciplinary and cross-functional teams.\n, • Proactive approach with the ability to identify opportunities and contribute to continuous improvement.\n\n \n Desirable \n\n • Understanding of Medical Affairs operating models and ways of working.\n, • Experience working with internal and external medical, scientific or healthcare data sources.\n, • Familiarity with Large Language Models (LLMs) and prompt engineering.\n, • Experience using AI-enabled analytics or insights-generation tools.\n, • Experience developing data visualisations, dashboards or analytical storytelling.\n, • Relevant postgraduate research, fellowship or pharmaceutical industry placement experience.\n\n \n NB: The role is based initially in Stockley Park, Uxbridge 3 days per week but will relocate to central London from April 2027 on a hybrid-working basis. \n \n Role and Responsibilities: \n\n • Support integrated medical insights workflows, including data capture, synthesis, analysis and reporting.\n, • Work collaboratively with cross-functional stakeholders to support medical insights initiatives and strategic planning.\n, • Analyse internal and external data sources to identify themes, trends, patterns and potential implications.\n, • Help translate analytical findings into clear, actionable insights for Medical Affairs stakeholders.\n, • Support the development of effective data visualisations and insight storytelling.\n, • Contribute to insights governance activities, including documentation, quality control and compliance monitoring.\n, • Support the identification of opportunities to improve insights processes, analytics capabilities and ways of working.\n, • Contribute to innovative programmes involving AI-enabled insights capture and synthesis.\n, • Support the evaluation and application of emerging AI and analytical technologies within Medical Affairs.\n, • Work effectively across functions to ensure insights initiatives are delivered with operational excellence and measurable impact.\n\n \n Applications: \n To learn more about this newly created opportunity consulting as a Medical Affairs Event Planner on an initial 12-month temporary engagement, operating on a hybrid-working basis located in Uxbridge, West London; please call and speak with Jodie Hall here at ISR Recruitment on 07706 321 079 or please send through a copy of your latest online profile and/or CV (jodie@isr.uk.com) for an immediate call back in the strictest confidence. \n \n If you're an early-career Life Sciences, Healthcare or Analytics professional looking to build experience at the intersection of Medical Affairs, insights, analytics and AI; please contact Jodie here at ISR Recruitment to learn more about our client and how they are leading the way in developing the next generation of biotechnology and pharmaceutical solutions through innovation and transformational technology?

\n Working with Us\n Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. \n Read more: careers.bms.com/working-with-us. Summary\n The Director, Global Clinical Physician sits within Clinical Development, which is a global organization dedicated to the effective design and execution of drug development. Clinical Development drives clinical development strategy, design, execution, and interpretation of clinical trials. \n \n • Serves as a primary source of medical accountability and oversight for multiple clinical trials\n, • Matrix management responsibilities across the internal and external network Manages Phase 2 – Phase 3 studies, with demonstrated decision making capabilities\n, • Provides medical and scientific expertise to cross-functional BMS colleagues\n Responsibilities\n Medical Monitoring \n \n • Contributes to and is a key member of a high performing Study Delivery Team (SDT) and may be a member of the Clinical Development Team (CDT)\n, • Leads medical data review of trial data, including eligibility review\n, • Holds responsibility for site interactions in partnership with the Clinical Scientist (CS) for medical questions and education (including safety management guidelines)\n, • Holds responsibility for assessment of key safety-related serious adverse events in partnership with Worldwide Patient Safety and oversees safety narratives\n, • Leads collaboration with CS and inputs into protocols, providing medical strategic oversight in protocol development (input on inclusion/exclusion and other safety-related clinical considerations)\n, • Fulfills GCP and compliance obligations for clinical conduct and maintains all required training\n \n Clinical Development Expertise & Strategy \n \n • In collaboration with the Clinical Development Lead, designs and develops clinical plans and protocols with a strong strategic focus based on knowledge of asset/drug, disease area and relevant science in order to meet regulatory and disease strategy targets\n, • Provides oversight and medical accountability for a group of studies\n, • Leads the analysis of benefit/risk for clinical development protocols in a matrix team environment working with Global Clinical Scientists (CS)\n, • Partners with CS to support executional delivery of studies (e.g., site activation, enrollment status, as well as adjudication for protocol violations, significant, non-significant deviations etc.)\n, • Identifies and builds relationships with principal investigators. Identifies and cultivates thought leaders in order to gain their inputs on emerging science in drug and biomarker research, disease knowledge, and design of clinical development studies and programs\n, • Maintains a strong medical/scientific reputation within the disease area. Has in-depth knowledge of etiology, natural history, diagnosis, and treatment of the disorder. Holds strong expertise in the disease area by attending scientific conferences and ongoing review of the literature\n, • Keeps abreast of development and regulatory issues related to other competitive or relevant compounds in development and how our portfolio fits into the competitive landscape\n, • Provides ongoing medical education in partnership with collaborating Clinical Scientists to allow for protocol-specific training, supporting the study team, investigators, and others\n \n Health Authority Interactions & Publications \n \n • Contributes to and serves as medical point of expertise in key Health Authority interactions and advisory board meetings as Director, Global Clinical Physician\n, • Authors/drafts clinical content for CSRs, regulatory reports, briefing books and submission documents to support closure, clinical narratives, reporting and filling of the study in partnership with CSs\n Requirements\n \n, • MD required (or x-US equivalent)\n, • 5 or more years of Industry experience and/or clinical trials experience is required\n, • Ability to communicate information clearly and lead presentations in scientific and clinical settings\n, • Sub-specialty training in applicable therapeutic area desired\n, • Expertise in the scientific method to test hypotheses, including statistical design, analysis, and interpretation\n, • Expertise in drug development process\n, • Expertise in the components needed to execute an effective clinical plan and protocols\n, • Strong leadership skills with proven ability to lead and work effectively in a team environment\n, • Domestic and International travel may be required.\n Uniquely Interesting Work, Life-changing Careers\n With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol\n BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: \n Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities\n BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer\n A UK Government scheme Candidate Rights\n BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. Data Protection\n We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. \n Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. \n If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. \n R1605359 : Director, Global Clinical Physician Late HOCT \n #J-18808-Ljbffr

Working Hours & Benefits \n Summer Period (April–September): 8:00 am – 5:00 pm \n Winter Period (October–March): 8:00 am – 6:00 pm \n Annual Leave: 28 days inclusive of bank holidays \n Salary: £28,000 – £32,000 per annum (based on industry experience) \n \n About the Business: \n We are one of the leading plumbing, heating and electrical companies nationally, serving residential and commercial clients throughout South East England with almost three decades in the industry, we have worked to build a large, fully equipped team of over 150 members of staff – all focused on providing the best quality service to our customers. We work closely with various known housing associations, local councils as well as catering to the private sector such as schools, hotels, care homes and commercial building. \n \n Role Purpose: \n Reporting directly to the Head of Governance, the Environmental & Supply Chain Coordinator will support the day-to-day operation and continual improvement of the environmental management and supply-chain control framework. The role combines environmental coordination, supplier and subcontractor assurance, purchasing and cost controls, waste and materials management, data analysis, management reporting and support for the company ISO 14001 Environmental Management System (EMS). \n \n This is a graduate / early-career development role. The postholder is not expected to arrive with full independent ownership experience across every area of the specification. Mentorship, structured on-the-job coaching and role-specific training will be provided where required. The expectation is that the successful candidate will build competence quickly and take increasing responsibility as knowledge and confidence develop. \n \n The postholder will also support the company programme to establish an organisational greenhouse-gas inventory and reporting framework aligned with ISO 14064-1, helping the business progress towards consistent, evidence-based and externally verifiable carbon reporting. \n \n Success in the role will depend on curiosity, accuracy, initiative and follow-through. The postholder should be comfortable working with data, asking questions, investigating discrepancies, maintaining evidence and escalating risks or delays rather than allowing actions to drift. \n \n Core accountabilities: \n\n • ISO 14001 Environmental Management System coordination\n, • Support the ISO 14064-1 greenhouse-gas reporting programme\n, • Approved Supplier List and supplier governance\n, • Supplier and subcontractor onboarding, assurance and offboarding\n, • Purchasing, purchase-order and financial control\n, • Materials, unused parts, van audits, stock and waste control\n, • Data analysis, Excel and management reporting\n, • Environmental operational control and improvement\n, • Training, portals and audit evidence\n\n \n Key Responsibilities: \n\n • Support the day-to-day coordination and continual improvement of ISO 14001 Environmental Management System, including documentation, audits, corrective actions, compliance records and management reporting.\n, • Support development of ISO 14064-1 greenhouse-gas inventory and reporting framework, including data collection, emission calculations, source records and dashboards.\n, • Maintain the Approved Supplier List, supplier due diligence, compliance records, performance ratings, reviews and corrective actions.\n, • Coordinate supplier and subcontractor onboarding, assurance, performance monitoring and offboarding.\n, • Support purchasing and financial controls, including purchase orders, invoice queries, credits, rebates, recoveries and cost discrepancies.\n, • Coordinate materials, unused parts, stock, engineer van audits, PPE and waste controls.\n, • Analyse supplier spend, purchasing, labour, materials, waste, carbon and operational data to identify cost savings, risks and improvement opportunities.\n, • Build and maintain Excel trackers, dashboards and management reports, ensuring data is accurate, reconciled and supported by evidence.\n, • Monitor environmental performance covering fuel, energy, waste, packaging, chemicals, refrigerants and spill prevention.\n, • Maintain audit-ready records and support customer, accreditation and compliance portals.\n, • Coordinate relevant training, supplier meetings, audits and operational reviews.\n\n \n About You: \n Essential \n\n • Degree or equivalent qualification in environmental management, sustainability, supply chain, procurement, business/operations, data/analytics, engineering, geography or a related discipline.\n, • Strong interest in environmental management, sustainability, supply chain or operational improvement.\n, • Good practical Excel and data-analysis skills, including formulas, lookups, PivotTables, data cleaning and reporting.\n, • Strong organisation, attention to detail and ability to manage deadlines and follow actions through.\n, • Ability to investigate problems, analyse information and communicate findings clearly.\n, • Professional communication skills and confidence working with internal and external stakeholders.\n, • Full UK driving licence.\n, • Ability to work fully from the Harrow Weald office; hybrid or remote working is not available.\n\n \n Desirable \n\n • Exposure to ISO 14001, ISO 14064-1, carbon accounting or sustainability reporting.\n, • Experience or knowledge of procurement, supplier management, waste compliance or environmental legislation.\n, • Power Query, Power BI, Power Pivot or advanced Excel experience.\n, • Relevant placement, internship, dissertation or project experience.\n, • Membership of IEMA, CIPS, IoSCM or a similar professional body.\n

Commissioning EngineerNortholt / London & Southeast Sites£45,000£50,000 DOE + Company Van + Fuel Card + HealthcareAre you an experienced Life Safety/Fire Alarm Commissioning Engineer looking to join a well-established and growing business working on high-profile residential and commercial projects across London and the Southeast?We are a long-standing family-run business specialising in Security, Fire, Door Entry, Access Control and Data System solutions for high-rise developments, new builds and occupied residential sites. Due to continued growth, we are looking for a proactive and technically skilled engineer to join our commissioning team.This is a field-based role offering excellent long-term stability, varied projects, a supportive team environment, and the opportunity to work with leading security technologies and manufacturers.What is on OfferSalary up to £50,000 DOECompany van & fuel cardTools, uniform & equipment providedComprehensive private healthcare20 days holiday + bank holidays + birthday offAdditional holiday entitlement with service (up to 25 days)Monthly company lunchesQuarterly company eventsSupportive and collaborative working environmentLong-term career progression opportunitiesWhat you will be doing as a Life Safety/Fire Alarm Commissioning Engineer:Commission and configure Fire Alarm, Evacuation Alert and emergency voice communication and toilet alarm systems and associated solutions.Perform system testing, fault finding, and troubleshooting to ensure optimal performance.Interpret technical drawings, schematics, and specifications.Ensure all systems are installed and commissioned in line with industry standards and client requirements.Work closely with installation teams, project managers, and clients during project delivery.Provide on-site and remote technical support where required.Deliver system training and handover documentation to clients.Maintain accurate records of commissioning activities and system configurations.Ensure compliance with health & safety regulations at all timesAdhoc duties as requiredSystems & TechnologiesYou will ideally have experience working with some of the following:Fire AlarmEvacuation AlertEmergency Voice CommunicationToilet Alarm systemsIntegrated Life Safety SystemsManufacturers may include:AdvancedApolloC-TecMorleyWhat we are looking for to be our Commissioning Engineer: Proven experience as a Commissioning Engineer within the Life Safety IndustryStrong experience with leading fire alarm systemsAbility to diagnose and resolve technical faults efficientlyStrong communication and customer-facing skillsFull UK driving licenceExperience with fire alarms, life safety is essential.Working HoursMonday to Friday8:00am 5:00pmField-based across London and the Southeast with occasional visits to the Northolt office.Apply NowIf you are a motivated Commissioning Engineer looking for your next opportunity within a growing and respected business, we would love to hear from you.Apply today to find out more.TPBN1_UKTJ

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Insurance Broker Accounts Technician – Middlesex • Location: Middlesex (Flexible working: Office-based, Hybrid, or Remote post-training with occasional office visits) • Salary: Up to £45,000 base salary (dependent on experience) + Flexible Benefits package • Role Type: Full-time, Permanent • Key Requirements: 5+ years Insurance Broker Accounts experience & Acturis proficiency is essential About the Role Are you an experienced Insurance Accounts Technician looking for flexibility, competitive compensation, and a supportive team environment? An established and growing insurance brokerage based in Middlesex is seeking a skilled professional to manage their client and insurer accounting functions. This role offers great autonomy, allowing you to work in the office, hybrid, or largely remote (following an initial onboarding period) with occasional visits to the Middlesex office. Key Responsibilities • IBA Accounting: Managing the Insurer and Client Ledger processes accurately and efficiently. • Reconciliations: Performing daily bank reconciliations, insurer statement reconciliations, and resolving unallocated cash or discrepancies. • System Management: Utilising Acturis daily to process payments, credit control, bordereaux, and premium calculations. • Credit Control: Monitoring outstanding balances, chasing client debt, and maintaining low bad-debt levels. • Insurer Relations: Processing insurer settlements and maintaining strong working relationships with insurer accounts teams. • Reporting: Assisting the Finance Manager with month-end reports, IBA audit preparation, and compliance checks. Requirements & Skills Requirement Details Brokerage Experience 5+ years in a similar Insurance Broker Accounts (IBA) role (Essential). Software Skills Deep operational knowledge of Acturis software (Essential). Technical Knowledge Comprehensive understanding of FCA regulations regarding client money (CASS 5). Communication Strong verbal and written communication skills to liaise with underwriters, clients, and internal teams. Location / Travel Able to commute to the Middlesex office for initial training and ongoing occasional team meetings. What’s on Offer? • Base Salary: Up to £45,000 (DOE). • Flexible Working Model: Choose between Office-based, Hybrid, or Remote working post-training. • Comprehensive Benefits: Tailored flex benefits package including healthcare options, enhanced pension, and generous holiday allowance. • Career Growth: Join an established, supportive business that values work-life balance and internal development. How to Apply If you meet the requirements and are ready for your next career move, apply today with your updated CV or contact David Helliwell at Cameron James Professional Recruitment for a confidential discussion

Deputy Customs Manager Location: Feltham Job Type: Full-time Salary: £40,000-£45,000 per annum (depending on experience) About the Role Our client is seeking an experienced and commercially minded Deputy Customs Manager to lead and support their customs operation in Feltham. This is an excellent opportunity for a highly knowledgeable customs professional with extensive brokerage experience who is looking to take ownership of a busy customs function while helping to drive business growth. The successful candidate will have a strong background in UK customs procedures, be confident handling all types of customs declarations, and possess the leadership skills to support and develop a customs team. Alongside operational responsibilities, you will play an important role in maintaining strong client relationships and identifying opportunities to grow the business. Key Responsibilities Prepare, process and oversee import, export and transit customs declarations. Manage all types of customs entries, ensuring accuracy and compliance with UK customs regulations. Ensure all customs activities are completed in line with HMRC legislation and company procedures. Support, mentor and manage the customs team, providing guidance and maintaining high performance standards. Monitor workloads and ensure customs entries are processed efficiently and accurately. Manage customs invoicing and associated administrative processes. Build and maintain strong relationships with customers, providing an excellent level of service. Identify opportunities to expand existing client relationships and generate new business. Work closely with internal departments to ensure the smooth movement of shipments. Resolve customs-related queries quickly and professionally. Participate in a remote on-call rota covering one weekend per month. Skills & Experience Minimum 5 years' experience within the customs brokerage industry. Extensive knowledge of UK customs legislation, procedures and compliance requirements. Strong experience preparing and processing import, export and transit customs declarations. Ability to confidently complete customs declarations of all types. Previous experience supporting or managing a customs team. Strong working knowledge of CargoWise. Excellent typing speed with the ability to process customs entries accurately and efficiently. Experience managing customs invoicing and related administrative tasks. Excellent communication and organisational skills. Ability to work effectively under pressure in a fast-paced environment. Proactive, self-motivated and solution focused.WR Logistics are a leading recruitment partner for the logistics and supply chain industry, recruiting across the UK, Europe, and the USA for permanent opportunities. WR Logistics is acting as an Employment Agency in relation to this vacancy

We are recruiting an Electrical Qualifications Manager to support the development, review and ongoing quality of electrotechnical qualifications across the building services sector. This Electrical Qualifications Manager role is ideal for someone with strong technical knowledge, quality assurance experience and a clear understanding of assessment, certification and qualification development. You will play a key part in ensuring electrical qualifications remain accurate, compliant and aligned with current industry standards. The successful candidate will work closely with internal teams, technical specialists and external stakeholders to maintain high standards across qualification content, examinations and assessment materials. This is a varied role that requires strong organisation, excellent communication skills and the ability to manage technical projects with confidence. The role offers hybrid working, occasional travel and the opportunity to influence the delivery of electrical qualifications across a growing and well-established awarding environment. Key Responsibilities: Monitor legislative, regulatory and industry standard changes that may impact electrical qualifications, assessments and examinations. Review qualification content, assessment documentation and examination materials to ensure accuracy, validity and compliance. Support internal teams with technical guidance relating to the development and delivery of electrical qualifications. Work with technical specialists to ensure qualification content reflects current sector requirements and best practice. Represent the organisation at relevant industry meetings, technical committees and sector events when required. Appoint, manage and support qualification writers, assessment writers and technical contributors. Oversee the development of assessment strategies that meet qualification and regulatory requirements. Ensure all technical development activity supports accessibility, equality and diversity principles. Identify opportunities to improve qualification materials, processes and assessment documentation. Support external quality assurance activity where required. Manage projects effectively and ensure deadlines are met across qualification development activities. Maintain strong working relationships with internal teams, approved centres and external stakeholders. Preferred Ideal Experience & Skills Required The successful candidate will demonstrate the following: Hold a Level 3 qualification or equivalent in building services, electrical installation or a related technical discipline. Have strong electrotechnical sector experience within training, assessment, quality assurance or qualification development. Hold an appropriate qualification in external quality assurance, assessment monitoring or a related quality assurance discipline. Understand accreditation, certification, examination and assessment processes within technical qualifications. Have experience supporting apprentices, trainees, engineers, supervisors or technical employees. Be confident reviewing technical documents, qualification content and assessment materials. Have the ability to design, develop and implement examination and assessment strategies. Be highly organised with strong time management and project management skills. Be able to work independently while contributing effectively as part of a wider team. Have strong communication, influencing and interpersonal skills. Be comfortable working with Microsoft Office and digital systems. Be able to manage deadlines, priorities and technical workloads effectively. * Show a clear commitment to accessibility, equality and diversity. What's on Offer This opportunity will see you helping shape the industry training and assessments for everyone coming into the sector going forward. In addition to having that direct impact it offers hybrid working with a competitive salary package including car allowance and business expenses, a supportive environment with genuine scope to shape technical standards and qualification quality, generous holiday entitlement plus an extra day for your birthday, pension plus additional wellbeing benefits and complimentary breakfast on office mornings. Salary :- £40,000 to £45,000 plus car allowance and business expenses. Location :- Hybrid working Middlesex Office- Mon & Tues, home-based Wed to Friday. Remote working option available for non-commutable distance from office. Company:- A leading UK awarding organisation with a growing centre portfolio and a strong presence across the building services sector. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Environmental Health Officer / Enforcement Officer We are currently seeking an experienced Environmental Health Officer / Enforcement Officer to join our Health & Safety Enforcement Team This is an excellent opportunity for a qualified professional with current health & safety enforcement experience to manage a varied caseload of proactive and reactive enforcement work. Location: Wembley, London Hours: 36 hours per week Working Pattern: Hybrid with flexible and remote working available Rate: Negotiable Key Responsibilities Manage a diverse caseload of health & safety enforcement work. Undertake proactive inspections and reactive investigations. Investigate health & safety complaints and RIDDOR notifications. Take appropriate enforcement action in line with current legislation. Ensure compliance with relevant health & safety laws and guidance. Essential Requirements Current experience in health & safety enforcement. A recognised professional qualification to undertake health & safety interventions, such as: Diploma, BSc or MSc in Environmental Health NEBOSH qualification Registration with the CIEH. Strong working knowledge of health & safety legislation. Experience investigating health & safety complaints, RIDDOR notifications and enforcement action. Excellent communication, organisational and case management skills. If you are an experienced Environmental Health professional looking for a flexible hybrid opportunity within a busy enforcement team, we'd like to hear from you. To find out more information please contact Lily at (url removed) Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency

West London | Hybrid Working (2 Days Office / 3 Days Home) £18.37 PAYE (£24.37 Umbrella) 36 Hours per Week Initial 6-Month Temporary Assignment Adecco are currently recruiting for an experienced Customer Relations Officer (Complaints) to join a busy public sector organisation in West London. This role sits within a dedicated Customer Relations team and focuses on handling complex complaints and enquiries relating to Adult Social Care, Children's Services and Corporate Complaints. We are particularly interested in hearing from candidates who have previously worked within local government, housing, social care, customer relations, complaints management or Ombudsman-related environments. Key Responsibilities Managing a caseload of statutory and corporate complaints. Identifying and progressing Children's Statutory, Adult Social Care and Corporate Complaints. Liaising with service managers and departments to gather information and investigate cases. Drafting high-quality, professional complaint responses. Ensuring complaints are handled within statutory timescales and organisational procedures. Supporting the resolution of sensitive and complex cases involving vulnerable residents. Handling customer enquiries via telephone, email and written correspondence. Maintaining accurate records and ensuring GDPR compliance. Supporting service improvement through complaint analysis and feedback. About You To be successful, you will have: Experience handling complaints within a local authority, social care setting, housing association, NHS, public sector or regulated environment. Excellent written communication skills with the ability to produce professional responses and reports. Knowledge of complaints procedures and case management processes. Experience working with sensitive or vulnerable customers. Strong organisational skills and the ability to manage competing priorities. A high level of attention to detail. Confidence communicating with stakeholders at all levels. Desirable Experience Adult Social Care complaints. Children's Services statutory complaints. Ombudsman investigations or complaint escalation processes. Customer Relations or Complaints Team experience within a local authority. Safeguarding awareness. FOI, EIR or GDPR request handling. What's on Offer? Hybrid working arrangement (2 days office-based, 3 days remote). Supportive and collaborative team environment. Opportunity to gain experience within a large public sector organisation. Immediate start available. 36-hour working week. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Job Title: Records Officer Location: Ealing (Hybrid working, 3 days office / 2 remote, after training) Hourly rate £19.46 PAYE / £25.34 Umbrella per hour Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 35 hours ASAP Start We're looking for a meticulous and proactive Records Officer to join our Children's Services team. This is your chance to play a key role in safeguarding information and ensuring smooth access to critical records that support the wellbeing of children and families across our borough. What You'll Be Doing: Maintain and improve electronic and paper records systems across Children's Services. Ensure compliance with GDPR and retention policies. Coordinate Access to Records requests and liaise with internal teams and external agencies. Support data quality and integrity on the MOSAIC system. Provide reports and insights to senior managers and contribute to statutory returns. Lead on archiving, scanning, and retrieval of sensitive records. Champion a culture of excellent information and records management.What We're Looking For: Strong administrative experience in a fast-paced environment. Experience using the MOSAIC system. Excellent organisational skills and attention to detail. Ability to manage competing deadlines and prioritise effectively. Knowledge of data protection legislation and confidentiality protocols. Strong communication skills and a collaborative approach. Confidence in supporting colleagues and improving data processes.Desirable Skills: Experience in Children's Services or a similar setting. Experience using MOSAIC (desirable) Ability to analyse and improve current systems and workflows. Familiarity with Freedom of Information and Subject Access Requests. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Lennox Recruitment has a fantastic new opportunity for an experienced 360 Recruitment Consultant to join one of our award-winning clients, in West London, please see details below: What’s on offer: * HOT DESK opportunity The current consultant covering the desk, is going on Maternity leave so you will have jobs and clients to work on, from day 1!!! Option for commission takeover too on existing contractors!! Education Sector client Recruitment Consultant (Sales/ Business Development only) – the client has a separate Compliance and Resourcing team to support the Sales team 2 days REMOTE working each week on Mondays and Fridays Base up to £45k PLUS potential guarantee on earnings for 3-6 months Commission paid from 10-17.5% no threshold (only £750 per month desk cost) Clear commission structure so you know exactly what you will be earning as you hit certain milestones Hours: Term time 7am-4:30pm or 8am-5:30pm / school holidays 9am-4pm Average consultants within the team, are each earning between £4-8k per month in commission !! What we’re looking for: Minimum of 18 months experience as a 360 Recruitment Consultant carrying out cold calling business development and a proven ability to win new business. Previous experience of working on a high volume temp desk in any sector is desirable Good communication skills are essential Happy to be on the phone Honest and open attitude Able to take guidance and learn from the team Able to commute to West London easily (within 30 mins) Must be accountable and professional Ideal candidate will be money motivated and eager to succeed. This is a really great opportunity, this client are looking for go getters with a friendly, upbeat personality to join their well-established team. If you are interested please apply ASAP

Private Housing Standards Officer Location: West London Rate: £40 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 Days Onsite / 1 Day Remote . Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector. Conduct property inspections and assess hazards using the Housing Health and Safety Rating System (HHSRS). Investigate reports of sub-standard Houses in Multiple Occupation (HMOs). Undertake HMO licensing inspections and compliance assessments. Advise landlords, managing agents and tenants on housing standards and legal requirements. Prepare schedules of work and negotiate improvements with property owners. Take informal and formal enforcement action where necessary. Draft and serve statutory notices in accordance with the Housing Act 2004 and associated legislation. Monitor compliance with enforcement actions and undertake follow-up inspections. Support policy development and initiatives aimed at improving housing standards across the borough. Maintain accurate records and prepare detailed reports and case files.Essential Experience We are keen to hear from candidates with experience in: Private Sector Housing Enforcement. HMO Licensing and Regulation. Housing Health and Safety Rating System (HHSRS). Investigating poor living standards and housing condition complaints. Housing Act 2004 enforcement. Environmental Health or Housing Standards functions within a local authority setting. Preparing and serving statutory notices and enforcement documentation. Managing complex housing enforcement cases from investigation through to resolution.Knowledge & Skills Strong understanding of the Housing Act 2004 and associated housing legislation. Knowledge of HMO licensing regulations and management standards. Experience applying HHSRS assessments in residential properties. Excellent investigative and problem-solving skills. Strong communication and negotiation abilities. Ability to manage a varied caseload and work independently. Competent report writing and case management skills. Do you have experience in HMO licensing, poor living standards investigations, HHSRS assessments and Environmental Health?If so, we'd love to hear from you

Electrical Qualifications Manager Location: Northolt, Remote Salary: £43,000 – £45,000 The Opportunity Are you an experienced Qualifications Manager, Product Development professional, or Quality Assurance specialist with expertise in the Electrotechnical or Building Services Engineering sector? Do you have experience developing regulated qualifications, assessment materials, and quality assurance processes within an Awarding Organisation? This is an exciting opportunity to join a leading Awarding Organisation where you'll play a pivotal role in developing innovative qualifications, maintaining regulatory compliance, and supporting approved centres to deliver high-quality learning and assessment across the Electrotechnical sector. About the Organisation Our client is a leading UK Awarding Organisation specialising in qualifications for the Building Services Engineering sector. They work with a growing network of approved centres, employers, and training providers to develop regulated qualifications that support apprentices, engineers, installers, and technical professionals throughout their careers. Committed to quality, innovation, and continuous improvement, the organisation develops industry-recognised qualifications that meet the evolving needs of employers while ensuring compliance with Ofqual requirements and sector regulations. Employees enjoy a collaborative working environment, flexible hybrid working, and genuine opportunities to influence qualification development across the UK skills sector. Benefits • Competitive salary of £43,000 – £45,000 per annum., • Hybrid working with flexible office attendance., • 24 days annual leave plus bank holidays and an additional birthday holiday., • Workplace pension scheme., • Specsavers premium optical care scheme., • Cycle to Work Scheme., • Ongoing professional development and career progression opportunities., • Opportunity to shape nationally recognised electrotechnical qualifications. The Role As Electrical Qualifications Manager, you will lead the development, review, and continuous improvement of regulated qualifications, assessment strategies, and examination materials within the Electrotechnical sector. Working collaboratively with technical experts, quality teams, external verifiers, and industry stakeholders, you'll ensure qualifications remain accurate, compliant, and aligned with current legislation, industry standards, and employer requirements. Key Responsibilities • Develop, review, and maintain regulated Electrotechnical qualifications, assessment materials, and examination content to meet industry and regulatory requirements., • Monitor changes to legislation, technical standards, and industry best practice, ensuring qualifications remain current, compliant, and fit for purpose., • Design and implement robust assessment strategies that support high-quality learner outcomes and regulatory compliance., • Work collaboratively with Quality Assurance, Compliance, Operations, and Product Development teams to maintain qualification excellence., • Manage and support qualification writers, assessment developers, technical specialists, and external subject matter experts., • Review and improve examination papers, assessment documentation, and learner guidance to ensure technical accuracy and consistency., • Represent the organisation at industry forums, technical committees, employer groups, and sector events., • Promote accessibility, equality, diversity, and inclusion throughout qualification design and assessment development., • Provide technical guidance and support to approved centres, training providers, and stakeholders on qualification delivery and assessment requirements., • Contribute to external quality assurance activities, continuous improvement initiatives, and future product development across the qualification portfolio. The Ideal Candidate We're looking for an experienced qualifications or quality professional with strong technical expertise in the Electrotechnical or Building Services Engineering sector and a proven background within an Awarding Organisation, Further Education, Apprenticeships, or vocational qualifications environment. You Will Have • A Level 3 qualification (or equivalent) in Electrotechnical, Building Services Engineering, or a related technical discipline., • Experience developing regulated qualifications, assessments, examinations, or vocational learning products within an Awarding Organisation., • Strong knowledge of Ofqual requirements, qualification development, assessment design, and quality assurance processes., • Experience supporting apprenticeships, vocational qualifications, technical education, or workforce development programmes., • Knowledge of external quality assurance, verification, moderation, assessment methodologies, and qualification compliance., • Excellent project management, stakeholder engagement, and communication skills with the ability to influence at all levels., • Strong organisational skills with exceptional attention to detail and the ability to manage multiple qualification development projects., • Proficiency using Microsoft Office and digital systems to support qualification development, reporting, and document management. Apply Now If you're an experienced Qualifications Manager, Qualification Developer, Assessment Manager, Quality Assurance Manager, Product Development Manager, or Awarding Organisation professional looking to influence the future of Electrotechnical qualifications, we'd love to hear from you. Apply today to join a forward-thinking Awarding Organisation where your expertise will shape qualification development, assessment quality, regulatory compliance, and learner success across the Building Services Engineering sector

Job Title Booking Co-ordinator & Resource Consultant Location UK Remote position Working Hours 8am-5pm Salary £28,000 - £40,000 - Dependant on experience Role Overview This role combines two key responsibilities: 1. Resource Consultant (Candidate Interviewing & Qualification)Support the onboarding pipeline for new candidates by conducting interviews, making high volumes of outbound calls, and qualifying candidates to identify best-fit individuals for live and upcoming requirements. 2. Booking Co-ordinator (Multi-Client Shift Coverage Across the UK)Cover and manage bookings by coordinating shifts for multiple clients nationwide, supporting the Booking Manager to ensure schedules are filled accurately, efficiently, and within required service levels. Key Responsibilities Resource Consultant Conduct telephone interviews with new candidates. Perform structured candidate qualification to determine suitability for specific roles. Make high volume calls to engage candidates and progress them through the pipeline. Maintain accurate candidate records and interview notes (CRM/spreadsheets). Update candidate statuses promptly (e.g., contacted, interviewed, qualified, rejected). Identify gaps in candidate availability and escalate where required. Ensure compliance with internal processes and data protection requirements. ### Booking Co-ordinator Coordinate and confirm shift bookings across multiple clients across the UK. Cover shifts as required and communicate confirmed bookings to candidates and stakeholders. Monitor live availability and proactively action changes (cancellations, reschedules, no-shows). Support the Booking Manager with planning, rota updates, and operational coordination. Ensure all scheduling information is accurate, timely, and consistent. Maintain booking logs and reporting as required. * Required Skills & Experience Proven experience in customer service, recruitment coordination, resource resourcing, or high-volume calling roles. Strong telephone communication skills and confidence qualifying candidates. Excellent attention to detail for scheduling, shift coordination, and record keeping. Ability to handle multiple clients, priorities, and time-sensitive bookings. Comfortable working to KPIs such as response rates, candidate progression, and shift fill rates. Confident using CRM systems, spreadsheets (Excel/Google Sheets), and scheduling tools. * Desirable Experience supporting recruitment cycles (screening, interviewing, shortlisting). Familiarity with workforce planning, rota management, or field-based booking operations. Knowledge of compliance considerations in hiring and candidate handling. Experience working with stakeholders across multiple regions in the UK. * Personal Attributes Organised, proactive, and able to work independently. Resilient and professional under pressure (shift changes and time-sensitive scheduling). Personable and persuasive when speaking with candidates. Clear communicator with strong follow-up habits. Keywords Booking Co-ordinator, Resource Consultant, Resource Co-ordination, Candidate Interviewing, Candidate Qualification, High Volume Calling, Shift Booking, Rota Management, Multi-Client, UK Coverage, Booking Manager Support, Scheduling, Candidate Pipeline, CRM, Data Entry, Workforce Coordination How to Apply Submit your CV and a brief cover note outlining experience in interviewing/candidate qualification and booking/shift coordination

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