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  • Barista and Waiter / Waitress
    Barista and Waiter / Waitress
    hace 7 días
    £14.81 por hora
    Jornada completa
    Richmond

    Two separate roles needed: Full time - 1 Waiter/waitress and 1 barista Waiter/waitress At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Waiter to join our team. What you’ll do • Welcome and seat guests, ensuring they feel looked after from the moment they arrive., • Take food and drink orders accurately and with genuine knowledge of the menu., • Serve food and beverages with care, attention to detail, and great timing., • Build rapport with guests and respond to their needs proactively., • Maintain the dining room to a high standard throughout service., • Collaborate with kitchen and bar teams to ensure smooth service flow., • Handle guest queries and feedback with professionalism and warmth., • Support the wider front-of-house team and pitch in wherever needed. What we’re looking for • Previous experience as a waiter or in front-of-house hospitality is essential., • Availability to work evenings and weekends is essential., • A genuine passion for food, drink, and creating great guest experiences., • A warm, confident communicator who thrives in a team environment. Key skills • Excellent knowledge of food and drink service., • Attentive, calm, and professional under pressure., • A genuine love of hospitality and making guests feel welcome., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for food, drink, and guest experience and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you. Barista: At Ottolenghi, we’re known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Richmond takes everything we love about our delis and places it in the heart of one of London's most charming and green neighbourhoods. A favourite with locals and visitors alike, our Richmond deli is a true community hub and we are now looking for a talented Barista to join our team. What you’ll do • Prepare and serve high-quality coffee drinks to consistent standards., • Prepare and serve spirits, wines, and non-alcoholic beverages, • Maintain and clean coffee equipment to ensure peak performance., • Deliver warm, friendly, and knowledgeable service to every guest., • Manage stock and supplies efficiently, minimising waste., • Support colleagues in other sections during busy periods and maintain a positive team environment., • Ensure compliance with food hygiene and health and safety standards., • Stay curious and engaged with the coffee offering and share your knowledge with guests. What we’re looking for • Previous barista experience in a specialty coffee or quality hospitality setting., • Availability to work evenings and weekends is essential., • Strong technical coffee skills across espresso and milk-based drinks., • A genuine love of coffee and connecting with people. Key skills • Consistent, technically skilled coffee making., • Strong latte art skills and attention to presentation., • Warm and engaging with guests and team., • Efficient and composed during busy periods., • Strong communication and interpersonal skills., • Well-organised with excellent attention to detail., • Comfortable using relevant IT systems., • Ability to multitask and problem-solve in a fast-paced environment., • Calm under pressure with a solution-focused mindset., • A genuine passion for coffee and hospitality and continuous improvement. What’s in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef’s Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years’ service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued If you care about great food, great people, and doing things properly, we'd love to hear from you.

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  • Business Development Executive
    Business Development Executive
    hace 25 días
    £1500–£3500 mensual
    Jornada completa
    London

    Business Development Executive (Sales) – The Hair Standard Location: North West London NW10 5NH Salary: £1,500 per month retainer + uncapped commission (OTE £50,000+) The Hair Standard is a specialist men’s hair replacement studio, helping clients regain their confidence through premium non-surgical hair systems. We’re looking for a confident, motivated Business Development Executive with a proven sales background to manage warm enquiries and convert them into paying clients. The Role • Contact warm leads who have already expressed an interest in our services., • Build rapport and guide clients through the consultation process., • Book and conduct in-person consultations at our London studio., • Recommend the most suitable hair system solution and confidently close sales., • Deliver an outstanding customer experience from first contact through to booking., • Maintain accurate client records and follow up with prospective customers. What We’re Looking For • Proven sales experience with strong closing ability., • Excellent communication and relationship-building skills., • Confident meeting clients face-to-face., • Self-motivated, professional and target-driven., • Experience in high-value retail, aesthetics, luxury services or similar is advantageous, but not essential. What We Offer • £1,500 per month guaranteed retainer., • Uncapped commission with realistic on-target earnings of £50,000+., • Warm, qualified enquiries – no cold calling., • Full product and consultation training., • Opportunity to grow with one of London’s fastest-growing hair replacement specialists. If you’re passionate about sales and enjoy helping people transform their confidence, we’d love to hear from you.

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  • Luxury Sales Associate - Cigar Shop
    Luxury Sales Associate - Cigar Shop
    hace 2 meses
    £30000–£32000 anual
    Jornada completa
    London

    Job Summary We are seeking a polished and enthusiastic Luxury Sales Assistant to join our prestigious cigar shop in West London. The ideal candidate will possess excellent communication skills and a passion for delivering exceptional customer service. This role involves engaging with diverse clientele, promoting our premium products, and creating a welcoming shopping environment. The successful applicant will be organised, proactive, and adept at upselling to maximise sales opportunities while maintaining the highest standards of professionalism and product knowledge. Responsibilities • Greet customers warmly and provide personalised assistance with their selections of cigars and accessories, • Offer expert advice on product features, flavours, and pairing options to enhance customer experience, • Manage social media accounts by creating engaging content to promote the shop’s offerings and events, • Utilise strong communication skills to build rapport with clients and foster repeat business, • Upsell complementary products and exclusive items to maximise sales potential, • Maintain organised merchandising displays that reflect the shop’s luxury branding standards, • Handle transactions accurately using the point-of-sale system, ensuring proper cash handling and record keeping, • Assist in stock management, including inventory checks and replenishment of display items, • Manage phone enquiries professionally, providing information about products and services Experience • Previous experience in luxury retail or high-end customer service environments is preferred., • Knowledge or interest in Cigars is essential, • Proven social media management skills to effectively promote the shop’s brand online, • Strong organisational skills with attention to detail in merchandising and stock control, • Excellent communication skills, including phone etiquette and active listening capabilities, • Ability to perform basic maths accurately for transactions and stock management purposes, • Effective time management skills to prioritise tasks during busy periods, • Experience in upselling techniques to enhance sales performance This role offers an exciting opportunity to be part of a distinguished retail environment where professionalism, product expertise, and exceptional service are valued above all.

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