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hackajob is collaborating with AXA to connect them with exceptional professionals for this role. \n About AXA: \n AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. \n AXA Retail helps people get back to the good stuff with quick, fuss-free home and car insurance and brilliant customer service. \n Job overview: \n We’re looking for a collaborative Partnerships Business Partner to support our AXA Insurance growth strategy. You’ll work closely with stakeholders across the Partnerships Team, Operations, Claims, and Direct teams to enhance customer experience, drive innovation, and improve processes. This role involves managing new and existing partnerships, supporting new initiatives, and ensuring smooth day-to-day operations. Reporting to the Head of Partnerships – Operations and Claims, you’ll have the opportunity to influence service delivery and help deliver positive outcomes for our customers and the business. \n Key responsibilities: \n\n • Drive the AXA UK general insurance strategy by working collaboratively with other teams to ensure we deliver the best customer experience.\n\n\n, • Manage new and existing partnerships with Operations and Claims teams.\n, • Support Operational and Claims Customer Services Managers with issues, tracking them through to completion and reporting these to the Partnership Leadership Team.\n, • Work closely with new and existing external partner stakeholders, ensuring they are fully engaged, and relationships remains strong. \n, • Monitor partner customer engagement, journey pain point ratings, contact rates/reasons, service levels, open claims and complaints.\n, • Work closely with the engineering teams to drive innovation and automation across all partner and AXA customer interactions to reduce manual process and improve our digital first service model. \n, • Data analysis, presenting insight and making recommendations, by gathering from multiple sources within the business in order to provide regular reporting for Customer MI.\n\n Work arrangements: \n At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition. \n Your skills & experience: \n\n • Operations (Sales, Service) and Claims experience within Motor and Home insurance.\n, • Proven track record in contact centre transformation and continuous improvement.\n, • Knowledge of Sandpiper, E-care, Genesis, Guidewire systems are beneficial.\n, • Data analysis ability to interpret multiple sources and generate actionable insights.\n, • Experience creating reports, dashboards, and updates for diverse audiences.\n, • Comfortable working in fast paced, agile environments.\n, • Skilled in logging, tracking, and managing service, IT, and risk issues.\n, • Excellent stakeholder engagement and influencing skills.\n\n Internal candidates are encouraged to apply for this role as a secondment opportunity through the internal careers site. \n As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. \n This position has been defined as an Insurance Distribution Directive (IDD) role under the IDD regime which means that in addition to pre-employment screening checks, the successful candidate will be subject to background screening every 4 years with an annual declaration in interim years. \n How to apply: \n To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to adi.stapletonberry@axa-uk.co.uk. \n We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date. \n #LI-Hybrid

The Rewards and Benefits on Offer: \n\n • Immediate start available\n, • A highly streamlined, quick recruitment process\n, • Competitive company pension and benefits package\n, • Ongoing training, and clear development opportunities\n, • Free on-site parking\n, • Full product-specific training can be provided if required\n\n MTrec’s New Opportunity: \n MTrec Technical are proudly representing our prestigious engineering client with the recruitment of a permanent Sales Engineer to strengthen their current team. This is an excellent opportunity for an individual who is looking to apply their knowledge and skills within an industry leading employer. \n If you have experience as a Sales Engineer or similar within the engineering/manufacturing sector, apply now for an immediate response \n The Job You’ll Do: \n\n • Responding to client enquiries, tendering activity, and close collaboration with engineering and manufacturing teams.\n, • Account management of existing customers, ensuring their requirements are met and new project opportunities are identified\n, • Responding promptly and professionally to all incoming enquiries\n, • Providing accurate product information and guidance to customers\n, • Preparing and issuing customer quotations with a high degree of accuracy\n, • Liaising with existing customers and supporting order activities\n, • Processing customer orders, deliveries and queries\n, • Working closely with engineering, operations and senior management\n, • Representing the business professionally at customer meetings\n\n About You: \n\n • Proven experience within a Technical Sales/Sales Engineer role\n, • Relevant technical qualifications (Degree, HNC, NVQ etc.) are desirable but not essential\n, • Experience liaising with Engineering teams (Projects, Design etc.)\n, • Strong written communication skills, with the ability to compose clear and professional emails and quotations\n, • Excellent attention to detail and a high level of accuracy\n, • Strong organisational skills, with the ability to prioritise workload effectively\n, • A proactive approach with the ability to use initiative\n, • Good working knowledge of Microsoft Word and Excel\n, • Comfortable speaking with customers as well as managing internally\n, • Excellent communication and relationship-building ability\n

About the role As a Field Sales Advisor, youll represent Virgin Media O2 out in local communities, introducing customers to our broadband, mobile and TV entertainment services that can make a real difference to everyday life. This is a face-to-face, target-driven role where resilience, confidence and motivation are key. The starting salary is £26,228 + uncapped commission, with some top earners making £50k£70k. Day to day, youll: Work independently in your allocated patch, speaking with customers door to door Build rapport quickly and confidently with a wide range of people Understand customer needs and recommend the right broadband, mobile and TV entertainment packages Clearly explain pricing, deals and benefits Manage your own workload from first conversation through to close Take ownership of your results, targets and earning potential Youll be supported from day one. Youll start with a two-week, full-time induction (MondayFriday, 9am5pm), covering product knowledge, systems and sales skills. Ongoing coaching and peer support will continue once youre out in the field. "The training was very good, and the trainer was excellent in supporting us and delivering as much information as possible within the two-week period. I also absorbed a great deal once out in the field. I have now learned the products and services we offer, along with their pricing, which is vital. I can speak confidently with customers and position the offerings effectively, leading to successful sales." Jack Caird, Field Sales Advisor Our ways of working This is a full-time, field-based role working 37.5 hours per week, typically between 12pm and 8pm. Teams are aligned to home postcode, so youll need to live within the designated catchment area. Shift patterns and expectations will be discussed during the recruitment process. Accessible, inclusive and equitable for all Virgin Media O2 is an equal opportunities employer and we work hard to remove bias and barriers. We want everyone who joins us and everyone thinking about joining us to feel seen, heard and supported. When you work with us, youll have access to our award-winning employee network groups that champion allyship, connection and inclusion across the business. Who we are At Virgin Media O2, we connect millions of people across the UK through broadband, mobile, TV and entertainment. Our field sales teams play a key role in bringing these services directly to customers, helping them choose solutions that suit their homes and lifestyles. Were proud to be named one of the Financial Times Top 500 Best Employers for 2026 . The must haves To be successful in this role, youll bring: A full UK driving licence Confidence starting conversations and working face to face with customers Resilience, motivation and comfort working towards targets Flexibility to work afternoon and evening shifts A positive, self-driven approach to work The other stuff we are looking for Previous experience in sales or a target-driven environment is beneficial. That said, mindset matters most. If youre confident, motivated to earn, resilient, comfortable working independently and keen to build your sales capability through training and support, this role offers strong earning potential and progression. What's in it for you Our benefits include Bupa healthcare, wellbeing support, life cover, a pension and generous holiday plus your birthday off. Youll also have access to: Discounts on broadband, TV and mobile Cycle2Work schemes Dental insurance and neurodiversity assessments The Virgin Family platform and O2 Priority Next steps If this sounds like a place where you could belong, wed love to hear from you. The next steps are: Complete our quick online application and video assessment. If successful, chat with one of our friendly recruiters to learn more. Attend a video interview with an assessor to see if we're a great match. TPBN1_UKTJ

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