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Job Title: Quality ManagerLocation: WellingboroughSalary: £42,000Industry: Food ManufacturingJob Type: Permanent, Full TimeShift: Monday to Friday, 8:00am 4:00pmQuality Manager Benefits:Paid sickness leave after 1 year of serviceEnhanced maternity and paternity leaveRetailer discountsLife assuranceBike2Work schemeElectric Vehicle (EV) purchase schemeHealth cashback planMortgage advice serviceEmployee Assistance Programme (EAP)Great Place to Work CommitteeOn-site social eventsKey Quality Manager Responsibilities:Lead the site's quality assurance and food safety standards, ensuring compliance with BRCGS, customer requirements, and legislation.Work closely with Production, Hygiene, Engineering, and H&S teams to maintain high standards across the site.Manage the internal audit programme and ensure non-conformances are investigated and closed out effectively.Support BRCGS and customer audits, acting as the technical lead during site visits.Maintain robust HACCP, VACCP, and TACCP systems and support traceability requirements.Provide technical input into new product development and site projects.Deliver technical training and briefings across the business.Work collaboratively with wider Technical teams and deputise for the Technical Manager when required.Support the Hygiene Manager during periods of absence.Help drive a strong culture of food safety, quality, compliance, and continuous improvement.Quality Manager Requirements:Essential:3+ years' experience in a QA or Technical role at supervisory level or above.Food Safety & HACCP Level 3 or above.Lead Auditor experience or qualification.Previous experience within food manufacturing, FMCG, or a similar environment.Experience with auditing, non-conformances, and corrective actions.Knowledge of product and environmental microbiological testing.Strong IT skills, including Excel, Word, and PowerPoint.Excellent communication, organisation, and influencing skills.Strong attention to detail with the ability to manage competing priorities.Desired:Food-related Bachelor's or Master's degree.HACCP Level 4.Lead Auditor certification.Understanding of retailer codes of practice.TPBN1_UKTJ

Manpower are currently seeking an interim Senior Product Technologist (Food) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment. \n \n The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car or shuttle bus from Bedford train station. \n This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £40,000- £50,000 per annum, pro rata, depending upon experience. \n \n The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements. \n \n The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. \n With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. \n \n JOB PURPOSE \n As part of the Ice Cream Global Development Centre, you will play a crucial role in delivering the Global Ice Cream Programme, supporting/leading NPD and business continuity projects for the Global Innovation within the ED&I team. \n \n Collaborating closely with internal functions (Marketing, Supply Chain, Procurement) and external partners (Third-Party Manufacturers, ingredients suppliers), this fast-paced opportunity allows you to channel your passion for creativity and deliver delicious and sustainable product experiences. \n \n RESPONSIBILITIES \n\n • Plan, organise and execute a variety of project types under guidance of line manager, working closely with R&D experts from a variety of fields.\n, • Collaborate with dynamic marketing teams to define the scope of projects early on, working closely to ensure innovation timings and adaptability to business needs.\n, • Creatively input and help influence the direction of innovations; meeting brand, consumer, and business needs, creating innovative products at the forefront of the industry.\n, • Lead/support end-to-end technical delivery of projects, encompassing a range of project responsibilities; from concept development to specification writing and ensuring nutritional compliance.\n, • Lead and manage pilot plant trials as part of product development and feasibility testing, using a range of industrial and semi-industrial equipment’s, ensuring efficient and seamless transfer to production scale.\n, • Write and manage specifications and systems data for the products you work on.\n, • Manage supplier relationships, partnering colleagues in procurement to ensure effective working relationships and access to the very best and most innovative ingredients.\n, • Apply TMICC development tools (Risk Analysis, SWOT analysis, Quality in Innovation, Open Innovation, 5S, ICE).\n, • Develop captivating selling stories to support customer development teams.\n\n \n ALL ABOUT YOU \n\n • Passion for creative food product design and delivering outstanding consumer experiences, putting smiles on our consumers faces.\n, • Strong team player, with excellent communication and project management skills.\n, • Strong attention to detail and meticulous approach to experimentation, data recording and analysis – always striving for the best.\n, • Able to effectively manage your time, setting clear priorities and planning accordingly.\n, • Degree level qualification (or equivalent) and / or relevant experience in a technical discipline preferably in food technology or product development.\n\n \n \n Desirable: \n\n • Experience of working cross-functionally and with third parties.\n, • Experience of leading delivery of projects from brief to market.\n, • Working knowledge of a global networking (e.g. Asia, Turkey, EU etc.)\n\n \n \n Colworth Science Park working environment: \n\n • 9 miles from Bedford\n, • 18 miles from M1\n, • Modern working environment in a beautiful, listed building\n, • Large green outdoor spaces\n\n

Locations: Across Bedfordshire, Staffordshire & Northamptonshire \n Duration: 2–3 months \n Rate: Competitive / Good Day Rate \n Start: ASAP \n \n We are currently recruiting for an experienced Freelance Contracts Manager to join an established SME housebuilder, overseeing three live residential developments across Harlington, Higham Ferrers and Lichfield. \n \n This is an initial 2–3 month freelance assignment, supporting the business across its live sites and ensuring projects continue to progress safely, efficiently and to the required \n quality standards. \n \n The Role \n You will take responsibility for the operational oversight of the three developments, working closely with the individual site teams and senior management. \n \n Key responsibilities will include: \n\n • Overseeing multiple new build residential developments.\n, • Supporting and managing Site Managers and their teams.\n, • Monitoring build programmes and ensuring key milestones are achieved.\n, • Maintaining high standards of quality, health & safety and site presentation.\n, • Identifying and resolving operational issues across the developments.\n, • Managing subcontractor performance and ensuring adequate labour and resources are available.\n, • Reporting on progress, programme and any areas of concern to senior management.\n, • Ensuring homes are delivered in line with company and warranty provider standards.\n\n \n The Candidate \n We are looking for an experienced Contracts Manager with a strong new build residential background, ideally gained with an SME or regional housebuilder. \n \n You will need to be comfortable managing multiple developments and travelling between Harlington, Higham Ferrers and Lichfield. \n \n This is an excellent short-term freelance opportunity offering 2–3 months' work and a competitive day rate. \n \n Immediate availability would be advantageous. \n \n For further information or a confidential discussion, please get in touch.

Manpower are currently seeking an interim Senior Product Technologist (Food) to work with our global FMCG client The Magnum Ice Cream Company, renowned for brands such as Magnum, Ben & Jerry's, Cornetto and Wall's, and become an integral part of their fast-paced FMCG environment.The position is based at our client's Research & Development facility, at Colworth Science Park, in Sharnbrook, Bedfordshire (MK44), accessible by car or shuttle bus from Bedford train station.This is a full-time temporary role for 12 months, requiring 37.5 hours per week, Monday to Friday. Compensation for this role is competitive, paying between £40,000- £50,000 per annum, pro rata, depending upon experience.The role currently offers a mix of remote and onsite working, subject to adjustment based on business requirements.The Magnum Ice Cream Company is all about growth. Growing our business. Growing our customers' businesses. Growing our people's careers.? Growth begins with empowerment. So, we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments - and having fun doing it.?With 19.000 expert ice cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world's largest Ice Cream company leading the industry. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.JOB PURPOSEAs part of the Ice Cream Global Development Centre, you will play a crucial role in delivering the Global Ice Cream Programme, supporting/leading NPD and business continuity projects for the Global Innovation within the ED&I team.Collaborating closely with internal functions (Marketing, Supply Chain, Procurement) and external partners (Third-Party Manufacturers, ingredients suppliers), this fast-paced opportunity allows you to channel your passion for creativity and deliver delicious and sustainable product experiences.RESPONSIBILITIESPlan, organise and execute a variety of project types under guidance of line manager, working closely with R&D experts from a variety of fields.Collaborate with dynamic marketing teams to define the scope of projects early on, working closely to ensure innovation timings and adaptability to business needs.Creatively input and help influence the direction of innovations; meeting brand, consumer, and business needs, creating innovative products at the forefront of the industry.Lead/support end-to-end technical delivery of projects, encompassing a range of project responsibilities; from concept development to specification writing and ensuring nutritional compliance.Lead and manage pilot plant trials as part of product development and feasibility testing, using a range of industrial and semi-industrial equipment's, ensuring efficient and seamless transfer to production scale.Write and manage specifications and systems data for the products you work on.Manage supplier relationships, partnering colleagues in procurement to ensure effective working relationships and access to the very best and most innovative ingredients.Apply TMICC development tools (Risk Analysis, SWOT analysis, Quality in Innovation, Open Innovation, 5S, ICE).Develop captivating selling stories to support customer development teams.ALL ABOUT YOUPassion for creative food product design and delivering outstanding consumer experiences, putting smiles on our consumers faces.Strong team player, with excellent communication and project management skills.Strong attention to detail and meticulous approach to experimentation, data recording and analysis - always striving for the best.Able to effectively manage your time, setting clear priorities and planning accordingly.Degree level qualification (or equivalent) and / or relevant experience in a technical discipline preferably in food technology or product development.Desirable:Experience of working cross-functionally and with third parties.Experience of leading delivery of projects from brief to market.Working knowledge of a global networking (e.g. Asia, Turkey, EU etc.)Colworth Science Park working environment:9 miles from Bedford18 miles from M1Modern working environment in a beautiful, listed buildingLarge green outdoor spacesIf you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.TPBN1_UKTJ

Account ManagerIf you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations.BASIC SALARY: £34,000BENEFITS:· Uncapped commission, paid quarterly (OTE £1000 per quarter)· 25 days annual leave plus bank holidays· Health cash plan· Employee assistance programme· Life assurance· Workplace pension scheme· Eye care scheme· Free parkingLOCATION: This is an office based role, based in Irthlingborough.COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, ThrapstonJOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time.Day to day you will:· Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs· Conduct regular customer reviews and maintain strong working relationships with key stakeholders· Identify opportunities for account growth through upselling and cross-selling services· Coordinate customer requirements internally with sales, scheduling and operational teams· Manage customer documentation, certification and training records accurately and efficiently· Support contract renewals, pricing discussions and ongoing account development· Resolve customer queries, complaints and escalations professionally and efficiently· Maintain accurate CRM records and support wider customer engagement initiativesPERSON SPECIFICATION:You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will:· Have experience within a busy B2B sales, account management or customer engagement environment· Possess excellent customer service and relationship-building skills· Be highly organised, with strong time management and attention to detail· Have strong communication skills, both written and verbal· Be confident managing customer queries, escalations and ongoing account activity· Ideally have experience within construction, training, education or related sectors, although this is not essentialCOMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards.It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service.INTERESTED? Please click apply. You will receive an acknowledgement of your application.Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives.REF: SM18494TPBN1_UKTJ

We are recruiting for a Gas Engineer to join a thriving safety equipment company based inIrthlingborough. This is a permanent role working Monday to Thursday 8am-5pm and Fridays 8am-4.30pm. A salary of £35,000 + bonus + excellent beneifts and training opportunities are on offer for the successful candidate! Join a leading UK supplier of confined space and site safety equipment as an experienced Gas Engineer specialising in Gas Detection and Location Systems to join their growing team. Key Responsibilities for the Gas Engineer Inspect, service, repair, and calibrate gas detection and location systems. Act as the technical lead for your product category, ensuring compliance with legislation and manufacturer requirements. Review and approve calibration and service documentation. Investigate equipment faults, failures, and customer issues. Provide technical support to internal teams and customers (phone, email, onsite). Mentor engineers and trainees, supporting skills development. Conduct quality checks and contribute to process improvements. Maintain accurate records in Syrinx and support hire/sales order processing. Uphold workshop safety, housekeeping, and operational standards. Deputise for the Workshop Manager when required. The right Gas Engineer will have the following: Strong diagnostic and problem-solving skills. Experience with gas detection equipment, calibration, or electronic diagnostics. Excellent communication and documentation abilities. Proven mentoring or coaching experience. High attention to detail and a commitment to compliance. A proactive, customer-focused approach. Ability to work in a fast-paced workshop environment and adapt to changing priorities. Benefits 25 days holiday + bank holidays (including Christmas shutdown). Company Sick Pay (subject to eligibility). Health Cash Plan & Employee Assistance Programme. Life Assurance (post-probation). Workplace pension scheme. Eye care scheme. Free onsite parking. If youre an experienced Gas Engineer with expertise in gas detection or location systemsand youre ready to step into a technical lead rolewed love to hear from you. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy. TPBN1_UKTJ

Site Manager - Wellingborough - Site Manager Approach Personnel are proud to be partnered with a regional, construction main contractor, who are looking for an experienced Site manager with a strong groundworks background to join them for the next 3 months in a project in Wellingborough The ideal candidate, will have experience working on medium-large construction projects with a strong understanding of groundworks packages. Key Requirements: Valid SMSTS, CSCS & First Aid tickets. Desirable to have: In-date DBS Certificate. Proven experience managing similar new build construction/groundworks projects. Strong health & safety and site procedure knowledge is essential. Key Duties: Overseeing day-to-day site operations. Managing subcontractors and ensuring works are delivered to programme. Maintaining high standards of H&S compliance. Reporting into the senior operations team on project updates. Working closely with the commercial team to ensure the project is on budget. Coordinating works across site and conducting constant quality checks. This is a great opportunity for a Site Manager with relevant experience looking for a medium-term contract. If you are available and meet the above criteria, please apply with your CV. TPBN1_UKTJ

As Innovation Programme & Portfolio Manager, you will lead the delivery of our innovation pipeline, ensuring projects are effectively prioritised, governed and executed to support business growth. Act as Business Process Manager for Product Information Management (PIM) within D365. Partner with the

Locations: Across Bedfordshire, Staffordshire & Northamptonshire Duration: 2–3 months Rate: Competitive / Good Day Rate Start: ASAP We are currently recruiting for an experienced Freelance Contracts Manager to join an established SME housebuilder, overseeing three live residential developments across Harlington, Higham Ferrers and Lichfield. This is an initial 2–3 month freelance assignment, supporting the business across its live sites and ensuring projects continue to progress safely, efficiently and to the required quality standards. The Role You will take responsibility for the operational oversight of the three developments, working closely with the individual site teams and senior management. Key responsibilities will include: • Overseeing multiple new build residential developments., • Supporting and managing Site Managers and their teams., • Monitoring build programmes and ensuring key milestones are achieved., • Maintaining high standards of quality, health & safety and site presentation., • Identifying and resolving operational issues across the developments., • Managing subcontractor performance and ensuring adequate labour and resources are available., • Reporting on progress, programme and any areas of concern to senior management., • Ensuring homes are delivered in line with company and warranty provider standards. The Candidate We are looking for an experienced Contracts Manager with a strong new build residential background, ideally gained with an SME or regional housebuilder. You will need to be comfortable managing multiple developments and travelling between Harlington, Higham Ferrers and Lichfield. This is an excellent short-term freelance opportunity offering 2–3 months' work and a competitive day rate. Immediate availability would be advantageous. For further information or a confidential discussion, please get in touch

About the role Are you a motivational General Manager looking for a highly autonomous role, with the power to really shape and influence the business? Are you looking for an employer that will heavily invest in you, and provide copious opportunities to develop your career further? Are you looking for a business that is financially stable and has very exciting growth plans? If so, then look no further! The Why... Join Hollywood Bowl Group as a General Manager, in return you'll get: Performance bonus: 15% of annual base pay, paid quarterly Access to our Electric Vehicle scheme 50% off food when you are working Optional pension plan Earn additional days holiday with length of service up to five days Ongoing training and development Free games vouchers every month 30% discount off food and drink for you and up to five friends Access to our Team Member Support Programme which includes counselling support, life coaching, computerised cognitive behaviour therapy and Mental Health First Aiders. Opportunity to join our healthcare cash plan Financial long service awards A £15 donation to our dedicated charity partner when you complete your induction Enhanced maternity, paternity, adoption, and shared parental leave benefits The What... As a General Manager for Hollywood Bowl Group, you will be responsible for running one of our busy centres. You will create a safe, fun, and vibrant environment for your team and customers. You will enjoy the freedom to make a real impact driving the financial and commercial performance of your business, across all four revenue streams; the bar, diner, amusements and bowling. You will be fully accountable for delivering all areas of your budget and KPIs, driving the profit performance of your centre and have the opportunity to share in the success. Within our fast-paced, dynamic world, General Managers coach, lead, motivate and inspire team to deliver outstanding service that delights our customers and keeps them coming back for more. To be successful, you should have: Experience as a hands-on General Manager ideally within the leisure, hospitality, or retail industry Experience managing a budget size of at least £1m A relentless approach to delivering the best operational standards in the industry Evidence of optimising sales and performance of a business unit A passion for people, with evidence of coaching, developing, and progressing your team An empathetic and compassionate approach Resilience, flexibility, and adaptability, to fit in with our fast-paced environment Willingness to work nights and weekends The Who... Hollywood Bowl Group has a passion for bringing families and friends together for affordable fun and healthy competition. Following our listing on the main stock market in 2016 we became Hollywood Bowl Group, seeking out the perfect locations for our bowling and golf centres nationwide. We formed our customer proposition, built on real feedback, and went from strength to strength with our in-centre game technology and online scoring systems. Now with over 75 centres across the UK and 15 centres in Canada, operating under the Hollywood Bowl, Putt & Play and Splitsville brands, we're proud to be ambitious market leaders in experiential family entertainment. We continue to expand our estate and look for profitable opportunities to grow, with an average of three new sites opening each year. At Hollywood Bowl Group, we value diversity and inclusion, and we're committed to creating a working environment that promotes equal opportunities. Individual differences and the contributions of all employees are recognised and valued and we believe that a diverse and inclusive workplace makes us a more relevant, more competitive, and more resilient company. TPBN1_UKCT

Nelson Permanent Placements are currently recruiting on behalf of an established engineering and project delivery business for an experienced Mechanical Project Manager to support a key client with a large amount of project work already in place, this is an excellent opportunity to join an established delivery team and take ownership of a portfolio of projects, based In Northamptonshire. The successful candidate will provide additional project management capacity through to the end of 2026, with the potential for the position to develop further as the company’s project pipeline continues to grow. The Role As Project Manager, you will take responsibility for the successful delivery of assigned projects from mobilisation through to completion and handover. You will work closely with site teams, subcontractors, suppliers and client stakeholders to ensure projects are delivered safely, efficiently, commercially and to programme. This is a hands-on role suited to an experienced Mechanically biased Project Manager who is comfortable working within an Food & Beverage sites delivering operational engineering services. Key Responsibilities -Take ownership of allocated projects from mobilisation through delivery, completion and handover. -Develop, manage and maintain project programmes, labour plans and delivery priorities. -Coordinate directly employed labour, subcontractors, suppliers and materials. -Provide visible and effective leadership across project sites. -Manage project costs and maintain strong commercial awareness throughout delivery. -Monitor and manage variations, changes to scope and additional works. -Ensure all project documentation is maintained accurately and to the required standard. -Manage RAMS, permits, progress reports and project handover documentation. -Maintain regular communication with clients, site teams and key stakeholders. -Monitor project progress, identifying and resolving issues where required. -Support the wider projects team during a busy period of secured project delivery. -Assist with estimating, quoting, planning and mobilisation of future project opportunities. -Contribute to the continued development of the company’s project delivery capability. About You We are looking for an experienced Project Manager with a strong background in mechanical engineering & industrial projects You will be confident managing multiple priorities, coordinating site-based teams and subcontractors, and communicating effectively with both clients and internal stakeholders. The ideal candidate will have: -Proven experience working as a Project Manager within an engineering, construction, industrial or similar environment. -Strong project planning and coordination skills. -Experience managing subcontractors, labour, suppliers and materials. -Good commercial awareness, including experience managing variations and changes. -A strong understanding of project documentation, RAMS, permits and handover processes. -Excellent communication and stakeholder management skills. -The ability to lead projects from mobilisation through to successful completion. -A proactive, organised and solutions-focused approach. -The confidence to work independently while contributing effectively to a wider project team. Please send your CV to the email address detailed below. Should you wish to discuss other opportunities in your area, you are welcome to contact our friendly recruitment team. This vacancy is being advertised on behalf of Nelson Permanent Placements Ltd. The services of Nelson Permanent Placements Ltd are that of an Employment Agency. Please be advised that our client can only accept applications from candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: · Uncapped commission, paid quarterly (OTE £1000 per quarter) · 25 days annual leave plus bank holidays · Health cash plan · Employee assistance programme · Life assurance · Workplace pension scheme · Eye care scheme · Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: · Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs · Conduct regular customer reviews and maintain strong working relationships with key stakeholders · Identify opportunities for account growth through upselling and cross-selling services · Coordinate customer requirements internally with sales, scheduling and operational teams · Manage customer documentation, certification and training records accurately and efficiently · Support contract renewals, pricing discussions and ongoing account development · Resolve customer queries, complaints and escalations professionally and efficiently · Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: · Have experience within a busy B2B sales, account management or customer engagement environment · Possess excellent customer service and relationship-building skills · Be highly organised, with strong time management and attention to detail · Have strong communication skills, both written and verbal · Be confident managing customer queries, escalations and ongoing account activity · Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

Account Manager If you enjoy building long-term customer relationships, managing key accounts and delivering an exceptional customer experience, this is an opportunity to join a growing organisation where customer engagement is genuinely valued. We're looking for a proactive and organised Account Manager to support contracted clients, drive account growth and ensure service delivery exceeds expectations. BASIC SALARY: £34,000 BENEFITS: · Uncapped commission, paid quarterly (OTE £1000 per quarter) · 25 days annual leave plus bank holidays · Health cash plan · Employee assistance programme · Life assurance · Workplace pension scheme · Eye care scheme · Free parking LOCATION: This is an office based role, based in Irthlingborough. COMMUTABLE LOCATIONS: Wellingborough, Rushden, Higham Ferrers, Raunds, Kettering, Bedford, Northampton, Thrapston JOB DESCRIPTION: As our Account Manager, you will be responsible for managing and supporting a portfolio of contracted customers, ensuring a high level of service delivery and maintaining strong, long-term relationships. You'll work closely with internal departments and external stakeholders to support customer requirements, meet agreed SLAs and identify opportunities to grow existing accounts. This is a fast-paced, customer-focused role where organisation, communication and relationship management are critical. You'll act as a key point of contact for clients, ensuring projects, documentation and customer communications are delivered accurately and on time. Day to day you will: · Manage and support contracted customer accounts, ensuring service delivery meets agreed SLAs and KPIs · Conduct regular customer reviews and maintain strong working relationships with key stakeholders · Identify opportunities for account growth through upselling and cross-selling services · Coordinate customer requirements internally with sales, scheduling and operational teams · Manage customer documentation, certification and training records accurately and efficiently · Support contract renewals, pricing discussions and ongoing account development · Resolve customer queries, complaints and escalations professionally and efficiently · Maintain accurate CRM records and support wider customer engagement initiatives PERSON SPECIFICATION: You'll be a customer-focused individual who enjoys building relationships and delivering a high level of service. You'll be confident communicating with stakeholders at all levels, highly organised and able to manage multiple priorities within a busy environment. Most importantly, you'll be proactive, approachable and willing to get stuck in as part of a collaborative team. You will: · Have experience within a busy B2B sales, account management or customer engagement environment · Possess excellent customer service and relationship-building skills · Be highly organised, with strong time management and attention to detail · Have strong communication skills, both written and verbal · Be confident managing customer queries, escalations and ongoing account activity · Ideally have experience within construction, training, education or related sectors, although this is not essential COMPANY: We are a well-established, growing B2B organisation operating across the training, compliance and specialist services space. Supporting thousands of businesses across the UK and internationally, we deliver a range of solutions that help organisations operate safely, effectively and in line with industry standards. It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: Partnership Manager, Account Manager, Customer Success Executive, Customer Relationship Manager, Internal Account Manager, Client Services Executive, Training, Education, Construction, Compliance, Professional Services, B2B Customer Service. INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. REF: SM18494

We are recruiting for a Gas Engineer to join a thriving safety equipment company based in Irthlingborough. This is a permanent role working Monday to Thursday 8am-5pm and Fridays 8am-4.30pm. A salary of £35,000 + bonus + excellent beneifts and training opportunities are on offer for the successful candidate! Join a leading UK supplier of confined space and site safety equipment as an experienced Gas Engineer specialising in Gas Detection and Location Systems to join their growing team. Key Responsibilities for the Gas Engineer Inspect, service, repair, and calibrate gas detection and location systems. Act as the technical lead for your product category, ensuring compliance with legislation and manufacturer requirements. Review and approve calibration and service documentation. Investigate equipment faults, failures, and customer issues. Provide technical support to internal teams and customers (phone, email, onsite). Mentor engineers and trainees, supporting skills development. Conduct quality checks and contribute to process improvements. Maintain accurate records in Syrinx and support hire/sales order processing. Uphold workshop safety, housekeeping, and operational standards. Deputise for the Workshop Manager when required. The right Gas Engineer will have the following: Strong diagnostic and problem‑solving skills. Experience with gas detection equipment, calibration, or electronic diagnostics. Excellent communication and documentation abilities. Proven mentoring or coaching experience. High attention to detail and a commitment to compliance. A proactive, customer‑focused approach. Ability to work in a fast‑paced workshop environment and adapt to changing priorities. Benefits 25 days holiday + bank holidays (including Christmas shutdown). Company Sick Pay (subject to eligibility). Health Cash Plan & Employee Assistance Programme. Life Assurance (post‑probation). Workplace pension scheme. Eye care scheme. Free onsite parking. If you’re an experienced Gas Engineer with expertise in gas detection or location systems—and you’re ready to step into a technical lead role—we’d love to hear from you. Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Agency for this vacancy

Project Manager 6 months Location: Hybrid (Wellingborough 2 days per week / remote 3 days) Inside IR35 - Umbrella only Role Purpose The Project Manager will be responsible for the successful planning, coordination, governance, and delivery of the Cost/Sell and Induct workstreams within the Booker MyProduct Essentials (MPE) programme. The role will ensure alignment between Booker stakeholders, Atos business analysts, third-party development partners, and business SMEs to achieve agreed milestones, manage dependencies, and deliver business value. Key Responsibilities Lead day-to-day delivery of the Cost/Sell and Induct workstreams. Develop and maintain integrated plans, milestones, RAID logs, and status reporting. Coordinate activities across Booker stakeholders, Atos consultants, business analysts, product owners, and development partners. Manage risks, issues, dependencies, and decisions, ensuring timely escalation where required. Facilitate governance forums, steering meetings, workshops, and project reviews. Track progress against delivery objectives and ensure workstreams remain on schedule and within budget. Drive stakeholder engagement and communication across business and technology teams. Ensure delivery readiness, quality assurance, and successful transition into business operations. Support identification and management of change requests, scope impacts, and commercial considerations.Experience Required Minimum of 8 years experience as Project Manager which needs to include collating requirements, managing third party development teams using agile, and co-ordinating UAT for changes to websites. Proven experience delivering business transformation or technology projects preferably in a wholesale business . Strong project governance, planning, risk management, and stakeholder management skills. Experience working with Agile and Waterfall delivery approaches. Ability to manage multiple workstreams, suppliers, and senior stakeholders simultaneously. Strong communication, facilitation, and problem-solving skills.Success Measures Delivery of Cost/Sell and Induct milestones to agreed schedule. Effective management of risks, issues, and dependencies. Positive stakeholder feedback from Booker and Atos teams. Successful adoption of delivered capabilities by business users.If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

Assistant Site Manager – New Build Residential - Higham Ferrers We have an excellent opportunity for an Assistant Site Manager to join a well-established residential developer on a new build housing development in Higham Ferrers. This role is being offered on an initial temporary basis, with the potential to become a permanent position for the right individual. Working closely with the Site Manager, you will assist with the day-to-day running of the development, helping to ensure works are completed safely, on programme and to the highest quality standards. This is an excellent opportunity for someone looking to further develop their career with a respected housebuilder. Requirements: • Previous experience working on new build residential developments, • SMSTS or SSSTS, CSCS and First Aid certificates, • Strong organisational and communication skills, • A proactive approach and commitment to health & safety This is a great opportunity to join a quality-focused developer with the opportunity to secure a permanent position

Site Manager – New Build Residential - Higham Ferrers We have an excellent opportunity for an experienced Site Manager to join a well-established residential developer on a new build housing development in Higham Ferrers. This role is being offered on an initial temporary basis, with the potential to become a permanent position for the right individual. Working as part of the site team, you will be responsible for the day-to-day management of the development, ensuring works are delivered safely, on programme and to the highest quality standards. Requirements: • Previous experience managing new build residential developments, • SMSTS, CSCS and First Aid certificates, • Strong leadership and organisational skills, • Excellent health & safety knowledge This is a fantastic opportunity to join a quality-focused developer with the prospect of securing a permanent role

We have an excellent opportunity for an Assistant Site Manager to join a well-established residential developer on a new build housing development in Higham Ferrers. This position is available on either a permanent basis or temporary-to-permanent, offering flexibility depending on your current circumstances. Working closely with the Site Manager, you will assist with the day-to-day running of the development, helping to ensure works are completed safely, on programme and to the highest quality standards. This is an excellent opportunity for someone looking to further develop their career with a respected, quality-focused housebuilder. Requirements: • Previous experience working on new build residential developments, • SMSTS or SSSTS, CSCS and First Aid certificates, • Strong organisational and communication skills, • A proactive approach and commitment to health & safety This is a fantastic opportunity to join a quality-focused residential developer, whether you're looking for a permanent move or would prefer to start on a temporary basis with the opportunity to secure a permanent position. Ref : 4435JR

Role OverviewWe are seeking an experienced Programme Manager to lead the delivery of a high-profile estate transformation programme for a public sector client. As Programme Manager, you will be responsible for overseeing programme governance, budget management, resource planning, risk management and

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