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Job IntroductionGrinding & Packing Plant ManagerTunstead Cement Plant, DerbyshireAt Tarmac, who you are matters. We are currently looking for a talented and motivated Grinding & Packing Plant Manager to join our Cement & Lime business at Tunstead Cement Plant.This is a fantastic opportunity to take ownership of a critical operational area, leading the safe, efficient and reliable production, storage, packing and dispatch of cement products while driving performance, continuous improvement and operational excellence across the plant.The OpportunityReporting to the Production Manager, you will be responsible for the safe operation of the grinding plant, cement storage facilities, packing plant and dispatch operations. You'll work collaboratively across production, maintenance, quality, supply chain, logistics and commercial teams to ensure customer demand is met while maintaining the highest standards of safety, quality and operational performance.Leading a team of supervisors and operational personnel, you'll play a key role in delivering business objectives, developing people and driving a culture of continuous improvement.Key ResponsibilitiesChampion a safety-first culture, ensuring compliance with all company and CRH safety standards.Lead and develop a high-performing operational team, providing coaching, support and succession planning.Manage daily grinding, packing and dispatch activities to ensure customer requirements are met.Drive operational performance, efficiency, reliability and continuous improvement initiatives.Coordinate closely with maintenance teams to plan and execute maintenance activities and annual shutdowns.Manage plant budgets, cost control and expenditure tracking.Ensure raw materials and packaging supplies are available to support uninterrupted operations.Work collaboratively with quality, logistics, supply chain and commercial teams to optimise performance.Support the delivery of site improvement projects and new product introductions.Build strong relationships with internal and external stakeholders, suppliers and contractors.What We're Looking ForEssential ExperienceStrong knowledge of cement manufacturing processes.Significant experience within a cement manufacturing environment.Proven track record of leading operational teams in a heavy industrial or manufacturing setting.Experience managing contractors, projects and cross-functional activities.Demonstrated ability to deliver operational and business performance targets.Skills & KnowledgeStrong leadership and people management capability.Excellent communication and stakeholder management skills.Effective problem-solving and decision-making abilities.Good commercial awareness and budget management experience.IT proficiency, including SAP and Microsoft Office applications.Ability to prioritise workload and manage competing demands.Strong analytical and reporting skills.High attention to detail with a focus on operational excellence.What You'll BringWe're looking for a proactive and self-motivated leader who thrives in a fast-paced environment. You'll be:Passionate about health, safety and continuous improvement.A collaborative team player who can build strong working relationships.Results driven with a focus on delivering operational excellence.An effective communicator who can engage and influence at all levels.Adaptable, resilient and capable of leading through change.Committed to developing both yourself and those around you.Why TarmacWe don't just offer a job, we offer a career.Alongside this role, you'll have access to industry-leading rewards, development opportunities, and a culture that puts people first, including:Bonus schemeEnhanced holiday entitlement Contributory pension schemeAccess to the Tarmac Reward website with discounts on retailers, holidays, etc.Access to our Employee Assistance helpline for free and confidential adviceAccess to join our Employee Communities (employee networks) we currently have nine communities inc. (REACH) Religious, Ethnic, Cultural Heritage, LGBTQ+, Parents & carers, Ability, Wellbeing, Female voice and menopauseTraining and development opportunitiesTarmac is committed to being a Forces‑friendly employer. If you’re coming from a military background, we’ll support your transition and help you build a successful career with us.We’re proud to be part of CRH, and even prouder to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for everyone. If you need any reasonable adjustments during the recruitment process, just let us know, we’re here to support you.Ready to build your future?Click ‘Apply’ to get started. Please note: we sometimes close roles early due to high interest, so don’t wait too long!#Tarmac #TarmacCareersTarmac Trading LimitedTarmac Trading Limited Salary Excellent Salary + Bonus + Benefits Frequency Annual Job Reference tarmac/TP/188377/7962 Contract Type Permanent Closing Date 30 September, 2026 Job Category Operations, Quarrying and Production Business Unit Cement & Packed Location Buxton, Derbyshire, United Kingdom Posted on 23 June, 2026

About Hexeal \n \n Hexeal is a fast-growing FMCG e-commerce business shipping approximately 25,000 orders per week across the UK. We are looking for an organised, driven and hands-on team leader to support the warehouse & Production operation. \n This is a varied role combining hands-on leadership, quality control, continuous improvement and administrative support. The successful candidate will play a ke... \n \n \n \n \n\n \n\n \n ZIPC1_UKTJ

Norwich | Competitive Salary + Benefits | Full Time \n Join a national, multi-branded market leader and help shape the future of technology. \n We're looking for a talented .NET Developer to join our growing technology team based in Norwich. This is a fantastic opportunity to work on business-critical applications that support thousands of customers and colleagues across the UK. \n As a .NET Developer, you'll play a key role in designing, developing and enhancing software solutions that drive operational efficiency, customer experience and business growth. Working closely with stakeholders across the business, you'll be involved in the full software development lifecycle, from requirements gathering through to deployment and ongoing support. \n What You'll Be Doing \n\n • Developing and maintaining applications using C# and .NET\n, • Building and enhancing APIs and system integrations\n, • Working with SQL Server databases\n, • Troubleshooting, debugging and optimising existing applications\n, • Collaborating with business users to deliver innovative solutions\n, • Participating in code reviews and championing development best practices\n, • Supporting digital transformation and continuous improvement initiatives\n\n What We're Looking For \n\n • Proven experience as a .NET Developer\n, • Strong knowledge of C#, ASP.NET, .NET Core and SQL Server\n, • Experience developing and consuming APIs\n, • Understanding of software architecture and development best practices\n, • Experience with source control tools such as Git\n, • Strong problem-solving and analytical skills\n, • Excellent communication and stakeholder engagement abilities\n\n Why Join Us? \n\n • Flexible and hybrid working arrangements.\n, • Competitive Salary Package\n, • 31 days Holiday (inclusive of bank holidays), increasing to 33 days with service \n, • hybrid working arrangements\n, • Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions\n, • Generous Employee Product Purchase Discount Scheme\n, • Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement\n, • Life Assurance of up to 4 x basic salary (subject to qualifying criteria)\n\n If you're a developer who enjoys solving complex problems, delivering high-quality software and making a real impact within a large organisation, we'd love to hear from you. \n Apply today and help us build the next generation of technology solutions. \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees.

We are partnering with a well-established, forward-thinking property and construction consultancy seeking an ambitious Associate Building Surveyor to join its growing Norwich team. This is an excellent opportunity for a commercially minded and technically strong Building Surveyor looking to take on a senior leadership position within a highly respected multidisciplinary consultancy. You'll have the autonomy to lead projects, develop client relationships, mentor junior team members, and play a key role in shaping the future growth of the business. If you're looking for a position that offers genuine career progression, a supportive culture, and the opportunity to influence both projects and people, we'd love to hear from you.Your new companyOur client is a highly regarded, multidisciplinary property and construction consultancy with a long-standing reputation for delivering exceptional technical expertise and innovative solutions across the built environment. Known for their collaborative culture and people-first approach, the business combines the resources and capabilities of a national consultancy with the agility, flexibility, and close-knit environment often found in smaller firms. Their success is built on developing lasting client relationships, delivering high-quality outcomes, and empowering employees to take ownership of their careers and make a meaningful impact.Your new roleThis role offers far more than just project delivery. It's an opportunity to become a key leader within a growing business, influence strategic direction, develop the next generation of surveyors, and build a rewarding long-term career.If you're an experienced Chartered Building Surveyor looking for a role with real autonomy, leadership responsibility, and progression potential, we'd be delighted to discuss this opportunity with you.You will: \n\n • Provide leadership, direction, and technical oversight to the Building Surveying team.\n, • Act as a trusted advisor to clients, building long-term strategic relationships and identifying opportunities for service expansion.\n, • Lead the growth and development of the Norwich Building Surveying function, supporting recruitment, team development, and succession planning.\n, • Mentor, coach, and inspire graduate, apprentice, and junior surveyors, helping them achieve professional qualifications and progress their careers.\n, • Support business planning activities, helping to shape future service offerings, target sectors, and growth strategies.\n, • Act as a visible leader both internally and externally, enhancing the company's reputation within the regional property and construction market.\n\n We're keen to speak with experienced Building Surveyors who combine strong technical expertise with commercial awareness and leadership capability..What you'll need to succeedEssential Requirements: \n\n • Chartered Building Surveyor (MRICS).\n, • Proven post-chartership experience within a consultancy environment.\n, • Strong project management and contract administration experience.\n, • Excellent knowledge of JCT contracts and NBS specifications.\n, • Experience managing client relationships and delivering exceptional service.\n, • Commercially aware with experience preparing fee proposals and managing project profitability.\n, • Strong communication and stakeholder management skills.\n, • Passion for mentoring and developing junior team members.\n, • Ability to contribute to business development and identify new opportunities.\n\n Desirable: \n\n • Established professional network within East Anglia.\n, • Experience leading multidisciplinary project teams.\n, • Track record of winning and growing client accounts\n\n What you'll get in returnIn return, you'll join a consultancy that genuinely values its people and invests in their long-term success.Benefits Include: \n\n • Competitive salary and performance reviews.\n, • Flexible and hybrid working arrangements.\n, • 25 days annual leave plus bank holidays.\n, • Additional leave for long service and volunteering.\n, • Company pension scheme.\n, • Healthcare cash plan.\n, • Professional membership support.\n, • Structured training, mentoring, and career development opportunities.\n, • Enhanced family-friendly policies.\n, • Employee referral programme.\n, • Cycle to work scheme.\n, • Life assurance.\n, • Team-building activities and fully funded social events.\n, • Wellbeing and mental health support initiatives.\n\n What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. \n Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. 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Job ID: R_356237Company: Marsh McLennanLocation: Willow House, Broadland Business Park, Norwich, Norfolk, NR7 0WF, United KingdomJob Type: RegularCategory: OperationsIndustry: Real EstateSalary: 40000Posted Date: 2026-07-22Contact Email: reasonableaccommodations@marsh.comWe are seeking a talented individual to join our Marsh Portfolio Solutions (MPS) team at Marsh. This role will be based in Norwich on a hybrid model, requiring at least three days a week in the office. The successful candidate will play a crucial role in managing projects, working independently, and collaborating with various stakeholders across the company.This is an extremely interesting and varied technical role, which will provide the successful candidate with fantastic exposure across a number of key business areas. The work is both complex and challenging, allowing you to become a real subject matter expert within your field. Whilst the work can be technically challenging the role would really suit someone looking to develop themselves both in terms of insurance knowledge and career advancement.We will count on you to:Maintain an advanced understanding of the insurance industry and external regulatory environment and their procedural or operational implications for brokers and businesses.Work closely with the Account Executives, Brokers, Transactional Team, Claims team and Technical Support Analysts to draft, check and validate slips, contracts and endorsements to a high standard.Support brokers in the structure and design of MPS facilities producing Market Reform Contracts (MRC) and supporting documentation in accordance with latest Delegated Authority templates and MRC requirements.Link up with the Account Executives based in the London or Norwich offices (or elsewhere) as may be required.Be a point of contact for technical insurance questions from all sources and apply judgment as to who and when to escalate further as may be required.Strategise own workload to meet individual SLA, KPI and Quality targets.Train and assist lower level employees with their work as may be required.What you need to have:ACII or be working towards.Knowledge of all Microsoft Office products with heavy reference to Excel, Word, and PowerPoint. The ability to pick up new systems quickly.High attention to detail.Highly organised and methodical in approach.Ability to work under pressure, with a desire to develop relationships and grow as an insurance expert.Good communication skills.What makes you stand out?Previous or current experience working for an Insurance Broker in particular previous or current Delegated Authorities experienceKnowledge of Lloyd’s of London and its systems and processes.Legal qualifications or contract drafting experience.Audit, Quality Assurance, Governance or similar experience.Why join our team:We help you be your best through professional development opportunities, interesting work and supportive leaders.We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@marsh.com.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.Skillsmicrosoft officeexcelwordpowerpointattention to detailorganizational skillscommunication skillsproject managementstakeholder collaborationinsurance knowledgelegal qualificationsgovernance experience

This is a pivotal leadership appointment where customer experience, colleague engagement and place-based strategy sit at the heart of success. \n \n Shape the future of customer experience in our communities. \n \n At Bromford Flagship Livewest we believe everyone deserves a safe, secure and warm home. As our Regional Director - Customer, you will be the leading customer voice within the region, driving the delivery of outstanding services while shaping the future of our customer and colleague experience. \n \n This is a highly visible leadership role, responsible for translating our organisational vision into a customer-focused regional strategy that delivers excellent outcomes for residents, colleagues and communities. You'll build on strong existing foundations, ensuring our services continue to evolve to meet changing customer needs while maintaining the trusted relationships already established across the business. \n \n The Opportunity \n We are seeking an inspirational leader who understands that great customer outcomes are achieved through engaged colleagues, strong partnerships and a deep understanding of place. \n \n You will lead the development and delivery of customer strategy across the region, ensuring services remain locally responsive, commercially sustainable and focused on achieving the highest standards of customer satisfaction. Working alongside Heads of Service and senior leaders across Housing, Property, Compliance and other business areas, you will champion a culture of collaboration, accountability and continuous improvement. \n \n This role offers the opportunity to influence strategic direction, drive transformational change and ensure that customer insight remains central to decision making across the organisation. \n \n Location: Regional (Candidates should be based within the region or demonstrate exceptional knowledge of the local communities, demographics and housing landscape) \n Hours: Full Time - 37 hpw - Monday to Friday \n Contract: Permanent \n Benefit Package: Market-leading salary and excellent benefits \n \n \n WHAT YOU'LL BE DOING \n\n • leading the regional customer strategy and ensuring delivery of exceptional customer outcomes.\n, • developing and implementing new approaches, initiatives and service improvements that enhance both customer and colleague experience.\n, • using customer insight, operational performance data and local knowledge to shape priorities and drive continuous improvement.\n, • maintaining and strengthening trusted relationships with Heads of Service and other senior stakeholders across the business.\n, • acting as a compelling ambassador for customer excellence, influencing and securing buy-in from colleagues, customers, partners and executive stakeholders.\n, • building strong relationships with local authorities, community organisations and strategic partners.\n, • leading high-performing teams through change while creating a culture where colleagues feel empowered, engaged and supported.\n, • ensuring services remain compliant, efficient and aligned with organisational objectives and regulatory requirements.\n\n \n WHAT YOU'LL BRING \n We are particularly interested in hearing from candidates who have: \n\n • significant senior leadership experience within housing or a similarly customer-centric and regulated environment.\n, • a proven track record of developing and successfully implementing customer, operational or service transformation strategies.\n, • demonstrable experience improving customer satisfaction, service delivery and colleague engagement.\n, • outstanding stakeholder management skills with the ability to influence, challenge and gain commitment at all levels.\n, • strong commercial awareness and experience managing significant operational budgets.\n, • a genuine passion for customers, communities and creating services that make a meaningful difference.\n, • the credibility and relationship-building skills to continue the excellent partnerships already established across the business.\n, • deep knowledge of the region, its communities and demographics, either through living and working locally or through extensive professional experience within the area.\n, • the ability to balance strategic thinking with operational delivery and execution.\n\n \n For full details on the role and its responsibilities, click here to view the Regional Director - Customer - The Part I Play document. \n \n \n WHY JOIN US \n This is more than an operational leadership position. It is an opportunity to shape how customers experience our services, influence organisational strategy and improve outcomes for thousands of residents across the region. \n \n This is an exciting time to join BFL. Through strong performance, financial resilience and a clear commitment to investing in homes, communities and services, the organisation is delivering meaningful improvements for customers while continuing to grow and evolve. \n \n As Regional Director - Customer, you will have the opportunity to build on this success by shaping the future customer experience across the region. Working at the forefront of strategic change, you will help ensure that every decision reflects the needs of customers and communities, creating services that are locally responsive, colleague-led and truly customer-focused. \n \n Discover more about BFL's performance and vision for the future. \n \n WHAT WE OFFER \n\n • market-leading salary - up to £140,000.00 per annum\n, • fully flexible annual leave\n, • agile working\n, • family friendly policies\n, • health and wellbeing support\n, • commitment to enabling you to thrive\n\n \n For full benefit information, click here. \n \n \n HOW TO APPLY \n To apply please click "apply online" below. You will be asked to attach your CV (in MS Word or PDF format) and provide a supporting statement, outlining why you’re the right person for the job. \n \n Important information \n Closing Date: 20th September 2026 (Midnight) \n Interview: We operate a three-stage interview process designed to provide both you and us with valuable insight into the opportunity, ensuring a strong alignment of experience, values, leadership approach, and long-term aspirations. Dates to be confirmed. \n \n About Us \n Bromford Flagship Livewest. By joining us, you become part of a one of the largest housing providers in the UK - delivering community-focused services across the East, Central and South West of England. We manage approximately 120,000 homes, serving around 300,000 customers, and with firm ambitions to deliver an additional 50,000 new homes by 2040.

\n Anglian Home Improvements is seeking an exceptional Director of Manufacturing to lead the strategy, performance and transformation of our manufacturing function. \n Reporting to the Chief Operating Officer, you will lead a large-scale, multi-site manufacturing operation, driving operational excellence while building the capability, culture and systems required to support future growth. \n This is a rare opportunity for a proven manufacturing leader to shape the future of a market-leading business and play a key role in its long-term success. The Role\n You will take overall responsibility for manufacturing performance across safety, quality, productivity, cost, delivery and continuous improvement, ensuring our operations are positioned to meet both current and future business demands. \n Working closely with Executive and Senior Leadership teams, you will develop and execute a manufacturing strategy that delivers world-class performance, drives efficiency and supports sustainable growth. Key Responsibilities\n \n • Develop and deliver the manufacturing strategy.\n, • Lead and develop a high-performing manufacturing leadership team.\n, • Drive improvements in productivity, quality, safety, delivery and cost performance.\n, • Embed a culture of operational excellence and continuous improvement.\n, • Lead business-wide transformation and change initiatives.\n, • Ensure strong governance across Health & Safety, Quality and Environmental standards.\n, • Build effective relationships with key stakeholders, including trade union representatives.\n, • Use data and insight to drive performance and strategic decision-making.\n About You\n You are an accomplished manufacturing leader with a track record of leading large, complex operations and delivering measurable improvements in performance. \n You bring strategic thinking, commercial acumen and the ability to inspire teams, drive change and deliver results. We're Looking For:\n \n • Significant senior manufacturing leadership experience.\n, • Experience leading multi-site and shift-based operations.\n, • Proven success in delivering operational and cultural transformation.\n, • Strong knowledge of Lean Manufacturing and Continuous Improvement.\n, • Exceptional leadership, stakeholder management and communication skills.\n, • Experience working within a unionised manufacturing environment.\n, • Manufacturing, Engineering or Operations qualification, or equivalent experience.\n Why Join Us?\n This is an opportunity to: \n \n • Influence business strategy at Executive level.\n, • Lead transformational change across a significant manufacturing operation.\n, • Shape the future capability of a market-leading business.\n, • Deliver lasting impact on performance, people and growth.\n, • Highly Competitive Salary Package\n, • Annual Bonus Scheme\n, • Enhanced Pension, Life Assurance & Income Protection\n, • Salary Sacrifice Benefits, including Electric Vehicle Scheme\n, • Employee Product Discount Scheme\n \n Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees. \n #J-18808-Ljbffr

Care Home Manager Location: Norwich, Norfolk Salary: £65,000 per Annum + Excellent PRP Bonus + Relocation Package PSR Solutions are proud to be working in partnership with a highly reputable & award-winning care provider to recruit an exceptional Care Home Manager for their small, boutique care home in Norwich, Norfolk. Our client is seeking an experienced leader, who is ready to embrace an exciting new challenge in a rewarding environment. Role: As the Home Manager, you will be responsible for the daily operations of the nursing home, ensuring it delivers the highest standards of person-centred nursing care. You will lead a dedicated team to provide a safe, welcoming, and nurturing environment for residents. You will play a key role in driving occupancy, maintaining regulatory compliance, and achieving financial targets. Reporting to the Operations Manager, you'll have the autonomy and support to make a real impact on residents' lives and the local community. Key Responsibilities Provide inspirational leadership to a committed staff team, fostering a culture of compassion and kindness Oversee recruitment, training, and retention of skilled care professionals Maintain compliance with CQC standards and all relevant care legislation Manage the home's budget and ensure financial targets are met Develop and implement marketing plans to maintain full occupancy and promote services to potential residents and their families Build and nurture relationships with residents, families, and key stakeholders Continuously evaluate and improve the home's performance Manage risks and maintain a safe, secure environment for allSkills and Attributes: Previous experience managing a nursing / residential home Strong understanding of CQC standards and regulatory compliance Commercially minded with experience in driving occupancy and growth. Confident communicator and inspirational leader with a proven ability to recruit, develop, and retain staff Committed to community engagement and maintaining a strong local reputationEducation and Qualifications: Ideally NMC-registered with post-registration experience, though this is not essentialBenefits Tailored Relocation Package Excellent Performance Related Bonus Comprehensive training programmed & career development opportunities Employee Assistance & Blue Light Card SchemeApply today or get in touch with Shaheena @ PSR Solutions for a confidential discussion. (phone number removed)

Financial Director Norwich, Norfolk Competitive Salary + Benefits Full-Time | Permanent Are you a strategic finance leader looking for your next challenge? Our client, a well-established and growing organisation based in Norwich, is seeking an experienced Financial Director to join their senior leadership team. This is a pivotal role for a commercially minded finance professional who can provide strategic direction, drive financial performance, and support the continued growth of the business. Reporting directly to the Managing Director and working closely with key stakeholders across the organisation, you will play an instrumental role in shaping business strategy whilst ensuring robust financial management and governance. Key Responsibilities Lead and develop the finance function, ensuring efficient and accurate financial operations. Provide strategic financial advice to the Board and senior management team. Prepare and present monthly management accounts, budgets, forecasts, and financial reports. Drive financial planning and analysis to support business growth and profitability. Manage cash flow, treasury, and working capital requirements. Ensure compliance with all statutory, regulatory, and tax obligations. Oversee year-end accounts and liaise with external auditors, accountants, and banking partners. Identify opportunities for process improvements, cost savings, and operational efficiencies. Support investment decisions, business planning, and commercial negotiations. Lead, mentor, and develop members of the finance team. About You The successful candidate will possess: ACA, ACCA, CIMA or equivalent professional qualification. Significant experience operating in a senior finance leadership role. Strong commercial awareness with the ability to influence strategic decision-making. Excellent financial planning, budgeting, and forecasting expertise. Exceptional analytical and problem-solving skills. Experience managing and developing finance teams. Strong communication skills with the ability to engage effectively at Board level. A proactive and hands-on approach combined with excellent attention to detail. What's on Offer? Competitive salary and benefits package. Opportunity to play a key role in the strategic direction of the business. Supportive and collaborative working environment. Long-term career development opportunities. Norwich-based role with a successful and growing organisation. If you are an experienced Financial Director or a senior finance professional ready to step into a strategic leadership position, we would love to hear from you. To apply, please submit your CV or contact Highbury Recruitment for a confidential discussion

Lift Service Engineer Location: Norwich, Norfolk region Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Lift Service Engineer for our entities in the Norfolk region. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory. Work within your defined geographical area / territory, managing the portfolio of elevators within it. Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix. Carry out minor repairs to achieve continual operation. Liaise directly with the customer while on site to build a good working relationship. What’s In it For Me; The opportunity to work on site with some of our key clients. Working with and on market leading tech. Highly competitive salary along with over time. Day shift Mon – Fri, with early finish on Fridays What you will need to be successful. Hold an NVQ level 3 in service, maintenance, or repair. Hold a driver’s license and within 1 hour commute of Norfolk / Norwich You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs

Team Leader - Green SpacesCounty Hall, Norwich/HybridFull-Time, Temporary Contract to 31 October 202839,862–41,771 per annumRef: 11045Help create greener, healthier places for people and nature across Norfolk.Do you want to play a leading role in shaping the future of Norfolk's green spaces, delivering our environmental ambitions?We are seeking someone with strong leadership skills, experience of delivering projects, and a passion for improving places for people and nature. You will be an inspiring and enthusiastic Team Leader who will drive delivery of ambitious green infrastructure and environmental projects that enhance biodiversity, support nature recovery and create lasting benefits for communities.This is an opportunity to lead a skilled team, influence real change on the ground, and work with partners, landowners and communities to create and improve the spaces that people value most.We're looking for someone who can turn ambition into action, bringing together partners, communities and colleagues to deliver high-quality projects that enhance Norfolk's natural environment and leave a lasting legacy.If you're excited by the prospect of helping nature thrive, delivering meaningful environmental outcomes, and finding creative solutions to environmental challenges, we'd love to hear from you.For an informal discussion, please contact Wendy Brooks, Head of Environment, at [email protected]These are some benefits you can enjoy by working for Norfolk County Council:Competitive salaryGenerous holiday entitlementHealth and Wellbeing services including fast-track physiotherapy and a free counselling serviceFlexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need.Financial benefits such as:'Norfolk Rewards' our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.Blue Light card for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of your expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.Tax efficient ways of getting extra pension and new bikesAccess to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)A payment if you refer someone you know to a hard to fill jobWe would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.Redeployment closing date: 23:59 Monday 24 August 2026.All other applicants closing date: 23:59 Tuesday 1 September 2026.

About Hexeal Hexeal is a fast-growing FMCG e-commerce business shipping approximately 25,000 orders per week across the UK. We are looking for an organised, driven and hands-on team leader to support the warehouse & Production operation. This is a varied role combining hands-on leadership, quality control, continuous improvement and administrative support. The successful candidate will play a ke... CRWG1_UKTJ

Operational Team Leader Location: Norwich Salary: £35,000 Job Type: Permanent Sector: Coffee Are you looking for an interesting role where you can take ownership of regional performance, support engineers and make a genuine operational impact? We are looking for a Operational Team Leader (RTL) to join our client's team in Norwich. This is an operational leadership position focused on maximising the daily output, performance and discipline of a defined regional engineering team. The Role As Operational Team Leader, you will take responsibility for the day-to-day operational control of the regional engineering team, ensuring work is scheduled effectively, service levels are maintained and customer requirements are met. Your responsibilities will include: • Optimising daily schedules and engineer workloads., • Monitoring and maintaining regional SLA performance., • Reallocating resources in response to emergencies and changing priorities., • Liaising with customers regarding service execution., • Monitoring jobs completed per engineer per day., • Improving regional First-Time Fix performance., • Monitoring repeat visits and overtime trends., • Identifying and addressing non-conformities and customer complaints., • Conducting regular engineer touchpoints and providing immediate coaching and correction where required., • Managing behavioural and performance issues, escalating to the FSM where appropriate., • Supporting formal engineer performance reviews. What You'll Be Doing The role has a strong focus on performance, communication and continuous improvement. You will lead daily regional engineer huddles, focusing on priorities, risks and SLA performance, alongside weekly performance reviews. You will also hold monthly individual performance conversations with engineers and provide input into formal performance reviews. Key performance measures will include: • Regional SLA %, • First-Time Fix %, • Repeat visit %, • Jobs per engineer per day, • Overtime %, • Customer complaints, • Non-conformity trends Development & Reward This is an opportunity to develop your leadership skills with the business investing in external development, including: • Emotional Intelligence training, • Leadership development, • Performance coaching, • Advanced communication training The Client. A client with a fantastic company culture who really do value each and every employee. A family run business with an exceptional growth strategy, led by a passionate, driven, super talented leadership team in which you will play a pivotal part. What We're Looking For We are looking for someone who can confidently lead and support an engineering team, while maintaining a strong focus on operational performance and customer service. You will need to be comfortable monitoring performance, identifying issues, coaching individuals and taking appropriate action when standards are not being met. If you're looking for an interesting leadership role in Norwich, where you can make a real difference to regional performance while continuing to develop your leadership skills, we'd like to hear from you. JBRP1_UKTJ

Head of Membership 12 Month Fixed-Term Contract Home-based (UK) About Us Were Blind Veterans UK, a charity that helps vision-impaired ex-service people from every generation rebuild their lives after their sight has been affected. Founded in 1915 by Sir Arthur Pearson to help the many veterans losing their sight during the First World War, we have over a century of experience providing the very best care and support. Since then, weve supported tens of thousands of vision-impaired veterans, helping them regain their independence and providing the tools, skills and confidence they need to lead fulfilling, active lives. Were one transformational team that believes every vision-impaired veteran should be able to lead the life they choose. We are now looking for a Head of Membership to join us on a full-time, 12 month fixed-term contract basis, working 35 hours per week. The Benefits • Salary of £74,000 per annum, • Generous annual leave with the option to buy additional days, • Pension scheme with generous employer contributions, • Access to legal services and mental health support, • Employee Assistance Programme, • Home-working allowance, • Professional and personal development, • Life assurance, • Enhanced pay This is a rewarding opportunity for a senior membership, customer experience or community engagement leader with strategic-level expertise to join our mission-driven charity. By joining us, you'll become part of an organisation that changes the lives of vision-impaired veterans across the length and breadth of the country. This is a transformational role where every improvement you make will enable more veterans to be supported, to live independently and to lead the lives they choose. Whats more, we'll empower you to lead with confidence and play a key role in helping shape our future, whilst continuing to grow as a leader, make a meaningful difference and maintain your career track. So, if you're looking for a rewarding senior leadership role where your work will have a lasting impact, read on and apply today. The Role As Head of Membership, you will lead the development and transformation of our membership function, ensuring an outstanding experience for members is delivered in line with our strategic objectives. You will develop and deliver our membership strategy and operating model, leading initiatives that strengthen member engagement, retention and growth. Championing a member-centric approach, you will ensure our services, communications and engagement programmes continue to evolve to meet member needs and organisational priorities. Working collaboratively across the organisation, you will oversee membership performance, digital development and operational excellence, using insight, technology and continuous improvement to enhance member journeys and deliver measurable impact. Additionally, you will: • Develop and monitor membership KPIs, using data and insight to drive continuous improvement, • Oversee national engagement programmes, events, networks and community initiatives, • Lead the optimisation of CRM systems, member platforms and digital engagement tools, • Ensure effective governance, safeguarding, compliance and risk management across the membership function, • Manage budgets, resources and multidisciplinary teams to deliver strategic priorities, • Represent membership interests internally and externally, building strong relationships with key stakeholders About You To be considered as a Head of Membership, you will need: • Senior leadership experience within a membership, customer experience, community engagement, service operations or similar environment, • Experience developing and implementing organisational strategies, operating models or service frameworks, • Proven experience leading organisational change, transformation or continuous improvement initiatives, • Experience using data, insight and performance measures to inform decision-making and drive improvement, • Experience managing budgets, resources and priorities within a complex organisation, • Experience leading geographically dispersed and multidisciplinary teams, • Knowledge of CRM systems and data-driven engagement approaches, • Knowledge of governance, safeguarding, risk management and regulatory compliance The closing date for this role is 21st August 2026. Other organisations may call this role Director of Membership, Head of Member Experience, Head of Customer Experience, Head of Community Engagement, Head of Service Delivery, Head of Membership Services, Membership Director, or Head of Engagement. We are committed to ensuring everyone can thrive in their role. We can support eligible candidates and employees in applying for Access to Work, a government-funded scheme that provides practical and financial support for workplace adjustments. If you need any adjustments to support accessibilitywhether for the application process, alternative formats of documentation, or the interviewget in touch via the website. Webrecruit and Blind Veterans UK are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be. So, if you want to lead our membership function as Head of Membership, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. JBRP1_UKTJ

Production Team Leader Great Yarmouth | Permanent | £35,000-£40,000 + Excellent Benefits Monday-Thursday 07:00-16:15 | Week 1: Friday 07:00-12:00 | Week 2: Friday Off (9-Day Fortnight) Must be eligible to obtain UK Security Clearance (SC). The Opportunity We're looking for a hands-on Production Team Leader to join a growing engineering and manufacturing business in Great Yarmouth. This isn't a typical production environment. Rather than high-volume, repetitive production lines, you'll be leading a team within a low-volume, high-mix manufacturing operation, producing complex engineered products with long manufacturing cycles. Work moves through multiple processes over several weeks, so you'll need to be comfortable managing production where priorities evolve and workflows aren't always linear. This role is ideal for someone who enjoys bringing structure to complexity. Working closely with the Production Manager, you'll play a key role in developing people, improving processes and helping shape the future of the production operation. The business is at the beginning of its Lean Manufacturing journey, giving you the opportunity to make a genuine impact by embedding Lean principles, visual management and a culture of continuous improvement across the shop floor. The Role You'll lead, coach and develop a team of production employees while ensuring the safe, efficient and high-quality delivery of manufacturing activities. Your responsibilities will include: • Leading and motivating the production team to achieve quality, delivery and performance objectives., • Planning and coordinating resources to meet production schedules and customer requirements., • Monitoring production performance, identifying bottlenecks and resolving operational issues., • Embedding Lean Manufacturing, 5S and visual management throughout the production area., • Leading continuous improvement initiatives using structured problem-solving techniques such as 5 Whys and root cause analysis., • Coaching and developing team members through regular one-to-ones, performance reviews and skills development., • Building accountability, ownership and a positive, high-performing team culture., • Supporting cross-skilling and capability development to improve team flexibility., • Monitoring production KPIs and using data to drive improvements in safety, quality, delivery and efficiency., • Working closely with colleagues across manufacturing and other departments to deliver operational objectives. About You You'll be an experienced Production Team Leader, Manufacturing Supervisor or similar people leader who enjoys developing others and driving operational improvement. You'll also bring: • Previous leadership experience within a manufacturing or engineering environment., • Strong Lean Manufacturing and Continuous Improvement knowledge., • Experience implementing Lean tools and improving processes rather than simply maintaining established systems., • The ability to coach teams through cultural and behavioural change., • Strong communication skills and the confidence to engage with people at all levels., • Experience using production data and KPIs to improve operational performance., • A proactive, organised and hands-on approach to leadership., • The ability to thrive in a dynamic low-volume, high-mix manufacturing environment. What's on Offer • £35,000-£40,000 salary, • Excellent benefits package, • 9-day fortnight with every other Friday off, • Early finish on working Fridays, • Generous holiday allowance with the option to buy additional days, • Health cash plan and wellbeing support, • Pension scheme with employer contributions, • Life assurance, • Retail, leisure and gym discounts, • Employee Assistance Programme, • Ongoing training and development, • Relocation support available If you're looking for a role where you can influence the way a manufacturing operation develops, build capability within your team and play a key part in embedding Lean and continuous improvement, we'd love to hear from you. JBRP1_UKTJ

Director of People & Culture Norwich | Full-time | £76,232 p.a. plus benefits An established education trust is seeking an exceptional Director of People & Culture to lead the development of a progressive, inclusive and high-performing people function across its family of schools. Reporting to the Chief Executive and based in offices on the outskirts of Norwich, this newly created Leadership Team role offers the opportunity to shape the culture, capability and employee experience of an organisation committed to the development and education of young people. The opportunity This is a rare opportunity to join an ambitious non-profit education organisation at a pivotal point in its growth. You will design and lead the People and Culture function, ensuring that the organisation has the policies, systems, insight and leadership support needed to recruit, retain and develop brilliant people from all backgrounds. You will champion an outstanding employee experience, lead work on diversity, inclusion and engagement, and support leaders and managers to build diverse, high-performing teams. Working closely with the Board, Chief Executive, Executive Team, trustees, school governors, Head Teachers and other Trust leaders, you will play a central role in shaping an inclusive culture where colleagues feel supported to do the best work of their careers. Benefits Salary at scale point 51: £76,232 p.a. for 2026/27, with opportunity for performance-related pay progression. 29 days' annual leave. Local Government pension scheme. Investment in professional development and learning. Flexible working hours, aligned to business needs and supportive of care or other commitments. Cycle-to-work scheme. Key priorities Build and lead a modern People and Culture function, supported by effective HR systems, suppliers, processes and data. Develop and implement people strategies that support organisational growth, wellbeing, performance and inclusion. Lead organisation design and talent management, working with senior leaders to attract and develop brilliant people, and support Head Teachers and senior leaders to ensure organisational structures meet the needs of the Trust's educational and financial strategies. Embed diversity, equity and inclusion across policies, processes, recruitment, engagement and everyday practice. Create learning, development, leadership and management programmes that help colleagues grow professionally and personally. Advise the Board and Executive Team on employment legislation, HR policy and compliance, ensuring appropriate employment policies and practices are in place and adhered to. Lead reward strategy and implementation, working with the Remuneration Committee to ensure a competitive and values-led approach. Lead annual and quarterly people planning and prioritisation, ensuring resources and budgets are aligned to agreed priorities. Manage and develop the HR team, providing clarity, support and direction so they can deliver excellent service to schools and colleagues. About you You will be an experienced senior people leader, ideally operating at Director of People and Culture level or equivalent, with a strong track record of building people strategies, policies, systems and teams. You will bring deep HR expertise across employee relations, recruitment, restructuring, organisational design, talent development, culture, reward and compliance. You will be confident advising Boards, executives and senior leaders, and will combine sound judgement with a collaborative, values-led approach. A commitment to diversity and inclusion is essential, alongside experience of creating inclusive working environments and supporting organisations to recruit and develop diverse teams. You will be CIPD Level 7 qualified or able to demonstrate equivalent professional experience. Experience of developing or commissioning online learning and development programmes, or management development training programmes, would be an advantage. How to apply If you are a strategic, inclusive and people-centred leader who wants to make a lasting contribution to education, culture and organisational growth, we would be delighted to hear from you. Closing date is midnight on Sunday 6 th September 2026. Please include your location on your CV - if you are considering your commute or relocation, it is always helpful to understand this on your application. TPBN1_UKTJ

Director of Manufacturing Norwich | Executive Package Lead Manufacturing Excellence Anglian Home Improvements is seeking an exceptional Director of Manufacturing to lead the strategy, performance and transformation of our manufacturing function. Reporting to the Chief Operating Officer, you will lead a large-scale, multi-site manufacturing operation, driving operational excellence while building the capability, culture and systems required to support future growth. This is a rare opportunity for a proven manufacturing leader to shape the future of a market-leading business and play a key role in its long-term success. The Role You will take overall responsibility for manufacturing performance across safety, quality, productivity, cost, delivery and continuous improvement, ensuring our operations are positioned to meet both current and future business demands. Working closely with Executive and Senior Leadership teams, you will develop and execute a manufacturing strategy that delivers world-class performance, drives efficiency and supports sustainable growth. Key Responsibilities Develop and deliver the manufacturing strategy. Lead and develop a high-performing manufacturing leadership team. Drive improvements in productivity, quality, safety, delivery and cost performance. Embed a culture of operational excellence and continuous improvement. Lead business-wide transformation and change initiatives. Ensure strong governance across Health & Safety, Quality and Environmental standards. Build effective relationships with key stakeholders, including trade union representatives. Use data and insight to drive performance and strategic decision-making. About You You are an accomplished manufacturing leader with a track record of leading large, complex operations and delivering measurable improvements in performance. You bring strategic thinking, commercial acumen and the ability to inspire teams, drive change and deliver results. We're Looking For: Significant senior manufacturing leadership experience. Experience leading multi-site and shift-based operations. Proven success in delivering operational and cultural transformation. Strong knowledge of Lean Manufacturing and Continuous Improvement. Exceptional leadership, stakeholder management and communication skills. Experience working within a unionised manufacturing environment. Manufacturing, Engineering or Operations qualification, or equivalent experience. Why Join Us? This is an opportunity to: Influence business strategy at Executive level. Lead transformational change across a significant manufacturing operation. Shape the future capability of a market-leading business. Deliver lasting impact on performance, people and growth. Executive Benefits Highly Competitive Salary Package Annual Bonus Scheme Generous Car Allowance Private Healthcare 33 Days Holiday plus Birthday Off Enhanced Pension, Life Assurance & Income Protection Salary Sacrifice Benefits, including Electric Vehicle Scheme Employee Product Discount Scheme If you're an ambitious manufacturing leader ready to drive performance, transformation and growth, we'd love to hear from you. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Norwich | Competitive Salary + Benefits | Full Time Join a national, multi-branded market leader and help shape the future of technology. We're looking for a talented .NET Developer to join our growing technology team based in Norwich. This is a fantastic opportunity to work on business-critical applications that support thousands of customers and colleagues across the UK. As a .NET Developer, you'll play a key role in designing, developing and enhancing software solutions that drive operational efficiency, customer experience and business growth. Working closely with stakeholders across the business, you'll be involved in the full software development lifecycle, from requirements gathering through to deployment and ongoing support. What You'll Be Doing Developing and maintaining applications using C# and .NET Building and enhancing APIs and system integrations Working with SQL Server databases Troubleshooting, debugging and optimising existing applications Collaborating with business users to deliver innovative solutions Participating in code reviews and championing development best practices Supporting digital transformation and continuous improvement initiatives What We're Looking For Proven experience as a .NET Developer Strong knowledge of C#, ASP.NET, .NET Core and SQL Server Experience developing and consuming APIs Understanding of software architecture and development best practices Experience with source control tools such as Git Strong problem-solving and analytical skills Excellent communication and stakeholder engagement abilities Why Join Us? Flexible and hybrid working arrangements. Competitive Salary Package 31 days Holiday (inclusive of bank holidays), increasing to 33 days with service hybrid working arrangements Salary sacrifice benefits – enjoy perks such as pension, cycle to work, electric car purchase, and additional annual leave, while potentially reducing your tax and NI contributions Generous Employee Product Purchase Discount Scheme Pension – with up to 4 x salary & income protection, with the option to potentially save on tax and National Insurance via our salary sacrifice arrangement Life Assurance of up to 4 x basic salary (subject to qualifying criteria) If you're a developer who enjoys solving complex problems, delivering high-quality software and making a real impact within a large organisation, we'd love to hear from you. Apply today and help us build the next generation of technology solutions. Our Company is committed to monitoring & aligning its Policies with up-to-date Government guidance on reducing the spread of respiratory infections in the workplace. Through the Company’s value of “Succeed Together” we are committed to Equality, Diversity and Inclusion. We recruit the ‘best person for the job’ regardless of any protected characteristics as defined by the Equality Act 2010 creating an inclusive working environment and culture for our employees

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Financial Director Norwich, Norfolk Competitive Salary + Benefits Full-Time | Permanent Are you a strategic finance leader looking for your next challenge? Our client, a well-established and growing organisation based in Norwich, is seeking an experienced Financial Director to join their senior leadership team. This is a pivotal role for a commercially minded finance professional who can provide strategic direction, drive financial performance, and support the continued growth of the business. Reporting directly to the Managing Director and working closely with key stakeholders across the organisation, you will play an instrumental role in shaping business strategy whilst ensuring robust financial management and governance. Key Responsibilities Lead and develop the finance function, ensuring efficient and accurate financial operations. Provide strategic financial advice to the Board and senior management team. Prepare and present monthly management accounts, budgets, forecasts, and financial reports. Drive financial planning and analysis to support business growth and profitability. Manage cash flow, treasury, and working capital requirements. Ensure compliance with all statutory, regulatory, and tax obligations. Oversee year-end accounts and liaise with external auditors, accountants, and banking partners. Identify opportunities for process improvements, cost savings, and operational efficiencies. Support investment decisions, business planning, and commercial negotiations. Lead, mentor, and develop members of the finance team. About You The successful candidate will possess: ACA, ACCA, CIMA or equivalent professional qualification. Significant experience operating in a senior finance leadership role. Strong commercial awareness with the ability to influence strategic decision-making. Excellent financial planning, budgeting, and forecasting expertise. Exceptional analytical and problem-solving skills. Experience managing and developing finance teams. Strong communication skills with the ability to engage effectively at Board level. A proactive and hands-on approach combined with excellent attention to detail. What's on Offer? Competitive salary and benefits package. Opportunity to play a key role in the strategic direction of the business. Supportive and collaborative working environment. Long-term career development opportunities. Norwich-based role with a successful and growing organisation. If you are an experienced Financial Director or a senior finance professional ready to step into a strategic leadership position, we would love to hear from you. To apply, please submit your CV or contact Highbury Recruitment for a confidential discussion