Operations Technician
19 hours ago
Stockton-on-Tees
Operations TechnicianPermanent | Sedgefield | £26,409 – £32,809 About the Role We are seeking an Operations Technician to join a busy Operations team, supporting the day-to-day running of facilities, safety, quality, and operational activities across a highly regulated technical environment. This is a varied and fast-paced role that sits at the heart of site operations. No two days are the same. One day you may be coordinating maintenance schedules and contractor visits, the next you could be supporting quality documentation, communicating operational updates across the site, or helping to manage health and safety activities. The successful candidate will play an important role in ensuring operations run smoothly by supporting processes, systems, facilities, and people across multiple buildings and technical teams. This role would particularly suit: An experienced laboratory technician looking for a broader operational roleAn operations coordinator or administrator from a technical environmentA proactive STEM graduate with strong organisational skills and an interest in operations, quality, or health & safety What Youll Be Responsible For: Operations & Facilities SupportSupport the day-to-day running of site operations activitiesCoordinate maintenance, servicing, and contractor visits across laboratories and facilitiesWork closely with technical teams to schedule activities that minimise disruption to project workSupport asset management and maintenance activities through business systems and processesQuality & ComplianceSupport Quality Management System (QMS) activities and document control processesAssist with document updates, change requests, quality records, and operational documentationHelp ensure operational processes are followed correctly and consistentlyMaintain accurate records and support quality reporting activitiesHealth, Safety & Environment (SHE)Support delivery of health, safety, and quality improvement activitiesAssist with incident reporting, action tracking, and SHE-related processesContribute to the development of a positive safety cultureSupport compliance activities and the implementation of best practice proceduresCoordination & CommunicationProvide updates and communications to large stakeholder groups when requiredCoordinate meetings, actions, schedules, and operational activitiesWork closely with technical teams, facilities management, engineering teams, contractors, and administration functionsBuild strong relationships across the organisation to help resolve operational challenges quickly and effectivelySystems & Continuous ImprovementUse systems such as Microsoft Office and D365 to support operational activitiesSupport SharePoint, document management, and operational tracking systemsContribute to process improvements and the development of new operational ways of workingHelp maintain the smooth and efficient running of operations across the site About You You are organised, confident, proactive, and enjoy working in an environment where priorities can change quickly. Youll bring: Experience working in an operational, technical, laboratory, facilities, or administrative environmentStrong organisational and coordination skillsConfidence working independently and taking ownership of tasksExcellent communication skills and the confidence to engage with a wide range of stakeholdersStrong Microsoft Office skills, particularly Excel and OutlookA practical, common-sense approach to problem solvingThe ability to prioritise effectively and remain calm under pressure Desirable (but not essential): Experience with Quality Management Systems (QMS)Exposure to D365 or similar business systemsIOSH, NEBOSH, or Health & Safety knowledgeExperience working within laboratory, scientific, engineering, manufacturing, or regulated environmentsUnderstanding of facilities management, maintenance coordination, or operational support activities Why Join Us? Opportunity to work in a dynamic and varied operational roleExposure to quality, health & safety, facilities, and operational management activitiesExcellent development opportunity for someone looking to broaden their experienceCollaborative and supportive team environmentCompetitive salary (£26,409 – £32,809) Location & Working Pattern Based on-site in SedgefieldFull-time permanent positionPrimarily supporting operational activities across multiple site buildings The Opportunity This role is ideal for someone who enjoys variety, takes ownership, and likes being the person who helps keep things running smoothly. Whether youre coming from a laboratory, facilities, operations, quality, or technical administration background, youll have the opportunity to develop a broad operational skillset while making a genuine impact across the site.