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Customer Services ManagerBarnsley, South YorkshireAbout UsAt Berneslai Homes, we manage around 18,000 homes on behalf of Barnsley Council, going beyond housing to support residents and create thriving, sustainable communities. Guided by our 3 Cs values Customer first, Can do, and Curious we are committed to delivering high-quality services that put people at the heart of everything we do.We are now looking for a Customer Services Manager to join us on a permanent, full-time basis, working 37 hours per week.The Benefits- Salary of £51,356 - £54,495 per annum- Agile working packages- Excellent pension scheme- Discounted gym membership- Health & wellbeing checks- Fantastic training and development opportunitiesThis is a terrific opportunity for an experienced customer service leader with expertise in complex complaint handling and continuous service improvement to join our people-focused organisation.Weve just been awarded a C1 grading from the Social Housing Regulator for our work as landlords, and youll have the chance to continue our track record of success and deliver the highest level of consumer standards.Whats more, youll join an organisation where 88% of colleagues find their work fulfilling and rewarding, with agile working, excellent training and development opportunities and a strong pension supporting you along the way.So, if youre looking for a senior role where you can strengthen your leadership profile while helping create more accessible, inclusive and responsive services, read on and apply today.The RoleAs a Customer Services Manager, you will lead and continuously improve our customer services while ensuring residents have a strong voice in shaping our services, policies and strategies.You will jointly lead the delivery of the Resident Insight and Engagement Strategy and the Customer Services Tenant Influence Panel, using customer insight and good practice to drive improvements.As the operational lead for compliance with the Housing Ombudsman Complaint Handling Code, you will ensure effective complaint handling, reporting and organisational learning.Working closely with colleagues and key stakeholders, you will also help ensure customer information and services are accessible, inclusive and responsive to residents needs.Additionally, you will:- Develop and review key customer strategies and policies- Support organisational learning from customer insight surveys- Oversee translation services and reasonable adjustments- Work with Communications to provide accurate and accessible customer informationAbout YouTo be considered as a Customer Services Manager, you will need:- Experience handling and resolving sensitive and/or complex complaints across a diverse service area- Experience of organisational customer service management, achieving continued service improvement- Experience working in a fast-paced environment- Strong knowledge of legislation and codes of practice, specifically relating to The Housing Ombudsman Code and the Consumer Standards issued by the Regulator for Social Housing- The ability to develop and manage a high-performance culture- The ability to effectively manage budgets- The ability to travel as necessary to meet the needs of the post- A Chartered Institute of Housing professional qualification or HND/equivalent in housing, customer services, or business management, or substantial experience at this level in a complaint handling capacityPlease note, this post requires a Basic Criminal Record Check.Other organisations may call this role Customer Service Manager, Customer Experience Manager, Customer Engagement Manager, Housing Services Manager, Housing Manager, Customer Relations Manager, Customer Services Lead, or Customer Care Manager.Webrecruit and Berneslai Homes are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.So, if youre ready to take your next step as a Customer Services Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.TPBN1_UKTJ

As an Assistant Gym Manager at PureGym you will support the Gym manager in leading a team of fitness professionals, ensure high-quality service delivery, and contribute to the growth and retention of our membership base. Are you enthusiastic about fitness and Leadership? Join the UK’s number one f

Hours: 8.a.m to 4.p.m, Monday to Friday. Must be flexible in hours and days of work to meet the demands of the business Salary: up to £45,000 per year About Us Haywood and Padgett are a leading food manufacturer located in Barnsley, South Yorkshire. We are an established, family-run business specialising in the production of scones and other baked goods. Due to an ever-increasing demand for our delicious product ranges, we require a technical services manager. The Role Our technical department plays a crucial role in maintaining and monitoring compliance, hygiene, quality, retail and product specifications, auditing, and much more. We are specifically looking for someone with very strong experience and extensive exposure to retailer codes of practice, product authenticity requirements, and compliance within food manufacturing. This is essential for success in this role. The technical services manager will have the overall responsibility for all technical services relating to new production development, liaising with customers, suppliers, and internal teams to ensure a smooth transition. The technical service manager will work predominantly, and very closely with the technical manager, new product development manager, commercial and production teams, as well as liaising with team colleagues and other essential departments. Key Responsibilities Customers • Preparing and attending customer meetings, providing technical support for new product submissions, • Interpreting customer codes of practice, ensuring that all new products comply with all legal, safety, authenticity, quality, and customer requirements, • Supporting the customer, supplying information to ensure their supplier checks, questionnaires and audits can be completed, • For all new products, supplying the retailer with the full product specification, such as ingredient lists, nutritional, storage requirements, allergens, etc, • Creating detailed Quality Assurance Standards (QAS) documentation, listing relevant product characteristics and organoleptic properties, such as colour, aroma, taste and texture. Ensuring the customer has a full understanding of how to conduct and undertake a quality check of our products, • Updating and reviewing retailer product specifications as and when required, • Raising derogations and concessions, • Responding to customer enquiries responsively, in a timely manner, • Creating and approving customer packaging requirements, • Liaising with designer, ensuring artwork is correct to customer requirements Suppliers • Manage and maintain the raw material, packaging, and services supplier approval system, • Review and approve supplier raw materials and packaging specifications, • Protecting the business using TACCP (Threat Assessment Critical Control Point), preventing malicious threats to food, such as sabotage, extortion, or terrorism, • Protecting the business using VACCP (Vulnerability Assessment Critical Control Point), preventing economically motivated food fraud Other • Liaising with operations management, with customer feedback, • Completing customer KPI/Reports relating to quality and technical planning, • Attending routine sampling tasting sessions and taking charge in the technical manager’s absence, • Devising, reviewing, and updating technical policies and procedures, • Managing and editing the company’s newsletter, as part of the food safety culture initiative, • Providing temporary cover for holidays and sickness, covering team colleagues’ roles, such as technical manager, technical administrator, • Assisting in internal audits Qualifications and Experience Experience of working within a food manufacturing environment essential Degree level qualification in science or food related technology (or equivalent experience) Experience of working as a technical services manager or equivalent essential Food Safety Level 2 essential (Level 3 preferred) Level 2 HACCP essential (Level 3 preferred) Understanding of the British Retailer Consortium Global Standard (BRCGS) for Food Safety preferred Comprehensive knowledge of retailer codes of practice and how to implement these within a food manufacturing and supply business preferred Project management experience preferred Experience of writing technical policies and procedures and strong writing ability essential Experience of raw material and supplier approval essential Experience in completing finished product specifications including web-based retailer systems essential Fully conversant with Microsoft; Outlook, Word, Excel, and Power Point essential Knowledge of PDO, geographical raw materials and authenticity Skills Excellent interpersonal and communication skills Highly motivated and enthusiastic Excellent organisational skills Good attention to detail Ability to work under pressure, meeting deadlines Ability to work unsupervised or as part of a team Benefits Pension 33 Days Annual Leave Medical Insurance Bike to work scheme Discounted gym membership Company Shop membership

Welder Location: Barnsley Salary: OTE £36,150 - £41,060 per year Job Type: Full-time, Permanent About the Role Winner Recruitment is working with a leading manufacturing business in Barnsley to recruit experienced MIG Welders to join their growing team. This is an excellent opportunity to secure a permanent role with a well-established manufacturer that offers structured career progression, excellent earning potential through overtime and bonuses, and a comprehensive benefits package. Working within a modern manufacturing facility, you'll be responsible for producing high-quality welded and fabricated components to company standards while working as part of a skilled production team. Key Responsibilities Carry out MIG welding and fabrication of mild steel components. Manufacture products to engineering drawings and company quality standards. Operate welding equipment and automated manufacturing machinery where required. Use jigs and assembly fixtures to produce consistent, high-quality components. Carry out visual quality inspections to ensure finished products meet specification. Work safely and efficiently within a fast-paced manufacturing environment. Maintain a clean and organised work area while adhering to all health and safety procedures. About You The successful candidate will have: Previous experience in MIG welding and fabrication. Experience working with mild steel. The ability to read and work from engineering drawings. Experience using jigs and assembly fixtures. Excellent attention to detail and a commitment to producing quality work. A positive attitude with the ability to work independently and as part of a team. TIG welding experience would be advantageous but is not essential. Working Hours Day Shift Monday to Thursday: 7:30am - 4:30pm Friday: 7:30am - 1:30pm OR Rotating Shifts Monday to Thursday: 6:00am - 2:00pm / 2:00pm - 10:00pm Friday: 6:00am - 11:30am / 11:30am - 5:00pm A shift allowance of 15% is paid on the rotating shift pattern. Salary Guaranteed starting salary of £36,150 per annum OTE of £36,150 - £41,060 Overtime paid at enhanced rates: Time and a half Double time Monthly performance bonus Structured pay progression based on skills and development Benefits Permanent, full-time position 25 days annual leave plus Bank Holidays, increasing with service Annual company bonus Company pension with employer contribution Healthcare cash plan (including dental and optical) Life assurance Discounted gym membership Cycle to Work scheme Employee referral scheme Staff discount programme Free on-site parking On-site canteen and changing facilities Subsidised refreshments Full PPE and workwear provided If you're an experienced MIG Welder looking to join a successful manufacturing business that invests in its people and offers genuine long-term career opportunities, we'd love to hear from you

AURORA is seeking a full-time Membership Director to lead member relations and business development.

The Membership Development Manager will originate and close both private memberships for individuals and corporate memberships for executive teams, drawing on their own network and relationships. Qualifications • An active, genuine network of wealthy individuals, family offices

Our early team is searching for a full-time Membership Director to own our member relations from the first point of contact to renewal.

Membership Bespoke is the UK’s leading membership-focused recruitment firm, with over 10 years’ experience delivering permanent, temporary, interim, and executive search recruitment solutions to trade associations, professional bodies, regulatory bodies, and political organisations. The successf

Our client is a respected membership organisation representing a major UK industrial sector. This is an excellent opportunity for someone who enjoys combining hands-on analytical work with process improvement and business transformation, whilst making a genuine impact within a highly regarded member

We are seeking someone with the ability to progress and develop their career into a membership manager, eventually working with higher levels of member companies and leading on visits & events. Support the membership managers with admin and queries. Membership Executive – Make UK Defence.

JD Gyms Hull is seeking a hands-on Gym Manager to lead daily operations, uphold safety and cleanliness, and drive membership growth at the Hull site.

Everlast Gyms in the United Kingdom is seeking a Sales & Membership Advisor to drive sign-ups, renewals and upgrades while delivering top-tier service.

A global membership organization in civil engineering seeks a Membership Development Officer to provide guidance to aspiring members and promote membership enrollment.

A professional membership body is seeking a Part Time Public Affairs Officer to engage with members, draft policies, and lobby for effective campaigning.

You will lead a busy membership sales team, drive targets and develop the membership base. You will coach a team of Membership Advisors, set KPIs, monitor performance, and ensure excellent customer service while maintaining up-to-date administration and systems.

You will manage social media content, assist with public relations initiatives, coordinate group and school bookings, and help with membership administration to boost visitor numbers and enhance the guest experience.

Manpower is recruiting for a Membership Administrator / Secretary based in Taunton, Somerset. Key duties include handling membership queries and processing applications, maintaining databases with Word/Excel, supporting meetings with minute taking, and managing correspondence alongside basic financi

Working Monday to Friday, 9:00am–5:00pm with hybrid work after training, you will support the Membership team, produce reports, process payments, and help improve processes to enhance the member experience. Pertemps Leicester is seeking a dedicated Membership Administrator to join their hybrid tea

Collaborate Recruitment is seeking an Operations and Membership Co-ordinator to join our client’s head office in High Wycombe on a 12-month fixed-term contract. The role covers customer service administration, membership management, payments and day-to-day operational administration with hybrid wo

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with over 10 years’ experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodie

David Lloyd Clubs in Hull is seeking a passionate Swimming Instructor to engage, coach and inspire members to achieve their swimming goals in one-to-one or group sessions.A Swim England Level 2 qualification or equivalent is required, with a focus on health and fitness and strong communication.You w

Membership Bespoke, a nationwide membership organisation, is seeking a commercially minded Partnership & Sponsorship Manager to manage and grow a portfolio of strategic partners, ensuring they receive outstanding service while identifying opportunities to increase commercial value.

Government Recruitment Service is seeking a Strategy, Engagement and Membership Lead for the Government Counter Fraud Profession (GCFP) in York.

A prominent membership organization in London is seeking a Business Development Coordinator to support commercial growth objectives. Ideal candidates will have experience in business development, be proficient in Microsoft Office, and have a background in membership organizations.

An incentive plan for recruiting new members, renewing lapsed memberships and growing our membership is in place with a number of incentives to use. Our existing members renew their membership annually mainly via direct debit. This will involve telephone calls as well as email follow‑up to the mem

Delegant Ltd is seeking a Meetings, Events & Membership Administrator in Ardington, Wantage. You will support conferences, registrations, memberships and communications, ensuring accurate records and a high-quality client experience across varied projects.

A national veterans charity is seeking a Membership Engagement Officer to support and engage members across North and East Yorkshire.

Everlast Gyms, part of Frasers Group, is seeking a Sales Host to create outstanding member experiences while growing membership and retention within the club.

We are always looking for enthusiastic and outgoing people to join our team of regional Membership Recruiters to represent The Wildlife Trusts at local venues and events throughout the year. As a Membership Recruiter you will work at a variety of pre‑booked venues and events encouraging people to

JD Gyms in the United Kingdom is seeking a professional manager to run the gym floor, lead a growing team and drive membership growth alongside the General Manager.

Demonstrable proficiency over a minimum of 3 years in Digital Marketing, Membership engagement/CRM and Social Media Marketing strategies and tools. Experience working within a Membership organization or non-profit is a plus. WACL is seeking a proactive, self-starting candidate with a passion for dig

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies. R

JD Gyms is seeking a hands‑on Gym Manager to lead daily operations, drive membership growth and maintain brand standards at our Hull site. This position is on site and offers engagement with a growing membership base.

You will be the first point of contact for customers, handle enquiries, bookings and memberships, promote facilities and services, and help achieve sales targets across sites, including evenings and weekends.

Alban Recruitment Solutions is supporting a client seeking a Contract Sales Manager to drive membership sales across a Bristol contract featuring a multi-million pound refurbishment and modern facilities.

We offer great benefits, including free club membership for you and your family, discounts on food and drinks, and opportunities for career advancement.

Leicestershire and Rutland Wildlife Trust is seeking a Membership Recruiter for part-time work across various locations.

Wildlife Fundraising (Central) Ltd is seeking a part‑time Membership Recruiter to engage the public at pre-booked venues and events, turning conversations into monthly supporters.

Membership Bespoke is acting as a recruitment business in relation to this role.

A not-for-profit organization is seeking a Part-time Digital Marketing and Membership Manager with a passion for driving online presence and Membership engagement.

Government Counter Fraud Profession Centre of Learning - Strategy, Engagement and Membership Lead. As part of the Strategy Engagement and Membership team within the Practice Standards and Capability function, you will join a small and dynamic team building capability through the GCFP. We are looking

Our client, a well-established and highly regarded membership body, is seeking a Business Development Manager to support the delivery of its commercial and membership growth objectives. We’re looking for candidates with experience in similar roles, within membership organisations or trade associat

You will lead a busy team of Sales Membership Advisors, set KPIs, monitor performance and support staff to maximize memberships.

Everyone Active at Tudor Grange Leisure Centre is seeking a driven Fitness Motivator & Personal Trainer.The role focuses on motivating members, delivering group sessions, and providing consistent gym floor contact to help members achieve their goals.You will be expected to hold a Level 2 qualificati

The ideal candidate will have experience following KPIs and should be self-motivated to ensure membership growth and retention within the community.

Flow Recruitment is assisting a major UK leisure operator in recruiting a Sales Membership Manager for their multi-use centre in Swanley, Kent. The role leads a busy team to grow membership and deliver excellent service. You will line-manage Membership Advisors, drive KPI targets, and champion produ