Accounts Receivable Analyst
1 day ago
Norwich
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Accounts Receivable Analyst - Property & Asset ManagementAbout the OpportunityJoin JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverseworkplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilitiesincluding free parking, wellness areas, and family-friendly amenities.What You'll DoAs a Collections Analyst, you'll be instrumental in driving our Accounts Receivable function toward market-leading performance:Core Responsibilities:Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-buildingskillsStakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designatedportfoliosPerformance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plansReporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal andexternal stakeholdersCash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematicreconciliationProcess Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experienceSpecialized Functions:Lead collection strategy meetings with clients and internal teamsCoordinate with enforcement agents and legal counsel when requiredConduct complex account reconciliations to ensure accuracyMaintain ISAE audited processes and best practice complianceWhat We're Looking ForEssential Requirements:GCSE level education (including Mathematics and English) or equivalentBasic accounting knowledge and understanding of financial principlesStrong Excel proficiency (pivot tables, VLOOKUP functions preferred)Excellent communication and interpersonal skillsAbility to work independently under pressure while meeting deadlinesStrong organizational skills with attention to detailPreferred Qualifications:Experience with property service chargesPrevious collections or accounts receivable experienceUnderstanding of commercial property managementWhy Choose JLL Norwich?Prime Location: Modern, sustainable office space in Norwich city centreInclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areasCareer Development: Structured learning programs and professional growth opportunitiesWork-Life Balance: Flexible workspace options and comprehensive employee benefitsCommunity Impact: Join a team recognized as a "Centre of Excellence" in Financial ManagementReady to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team!JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experienceLocation: On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Norfolk, GBRType: Full time