Customer Service jobs in MordenCreate job alerts

Client Relationship Manager - £28,000-£31,000 + BONUS \n Kenneth Brian Associates are recruiting for a Client Relationship Manager on behalf of a growing Social Media Management Agency based in Chessington. This is a very unique role working for a client who work within a niche industry; specialising in social media management. The role will be responsible for onboarding new clients, building rapport and keeping in touch with that client throughout. \n Duties and expectations: \n\n • Lead the onboarding process for a new client which includes all administration, building the rapport with the client and ensuring the management transition runs smoothly\n, • Ensuring all compliance needed is completed\n, • Keeping in touch with the client either weekly or bi-weekly for catch ups, updates and process management\n, • Ensuring clients know their weekly to-do tasks on a Monday and keeping track of this to ensure progress of content is going to be completed to schedule\n, • Identifying where any issues may arise\n\n Experience required: \n\n • Must have excellent relationship building skills and able to build rapport with people from all walks of life\n, • Excellent organisation and timekeeping skills\n, • Able to manage multiple clients at one time\n, • Social media savvy, we require candidates to have knowledge of platforms such as Tiktok, X and Instagram\n, • We are seeking a candidate who wants to work in a young, vibrant and fast growing Social Media Management Agency. This is an excellent opportunity and will provide genuine career progression opportunities!\n, • Well educated, minimum C Grades in maths & English\n, • Must live within 45 mins of Chessington\n\n Alternatively we will consider Graduates without experience that possess the hunger and confidence for a fulfilling and successful career. \n In return our client offers a fun and social work environment, great benefits including work trips away for the whole team and much more!

Exciting Opportunity Customer Reconnection Representative \n We are seeking motivated and professional individuals across the UK on both an employed and self-employed basis. \n As a Customer Reconnection Representative, you'll be the face of Ascent, visiting customers and helping reconnect them with the support available from their lender. This is an active, field-based role, ideal for individuals who en... \n \n ZIPC1_UKTJ

Your new companyA leading and fast-growing accountancy firm with a strong presence across the south east. Your new roleManaging your own portfolio of clients, your duties will include: Managing audits within the SME sector and reporting directly to the partners.Managing small teams.Being a crucial member of the team working on larger audits.Preparing financial statements.What you'll need to succeedYou will be a qualified accountant with proven audit and accounts experience. You will have excellent communication skills and be very client-facing.What you'll get in returnExcellent salary and benefits.Hybrid working.Excellent prospects for career development. What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. \n Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Customer Service Advisor - Social Housing Repairs & MaintenanceFull-Time, temporary 3-6 monthsBased in Kingston upon Thames£12.50 - £13.00 per hour, 40 hour week \n Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you! \n We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor to join their team, working on repairs and maintenance within social housing. This roles is a full time, temporary position, based in Kingston upon Thames. \n Ideally, you will have previous experience in customer service within the social housing or repairs sector, although candidates with transferable customer service experience and strong organisational and communication skills will also be considered. \n Planner / Scheduler Responsibilities: \n\n • Managing calls on system\n, • Managing operatives diaries\n, • General administration\n, • Planning repairs and maintenance requests to the relevant operative\n, • Ensure trade skill sets and location parameters are working effectively\n, • Liaising with operatives, tenants and the Client\n, • Document Control - Ensure worksheets are received and checked\n, • Work towards individual and client KPI's\n, • Deal with council and private housing contracts, planning and scheduling routine, essential and emergency property maintenance works\n, • Tracking and monitoring to completion\n, • Liaison with in-house and 3rd party engineers and tradesmen and council operatives to plan appointments, materials and logistics and reorganising of schedules\n, • Organisation of external supply companies\n, • Ensuring all trades are readied and present on-site and works completed in-line with committed client completion dates\n, • Be able to work in a fast paced demanding role with constant collaboration with key stakeholders, clients, councils, housing agents, suppliers and trades\n\n \n For your chance of securing this fantastic role please apply online now!

ApexFocusGroup collaborates with research firms, universities, and trusted brands to gather genuine consumer insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences.Role Overview:We are welcoming participants from all backgrounds, including anyone looking for call centre agent roles, to take part in upcoming focus group research studies. These may involve online discussions, product testing, or feedback sessions - typically conducted remotely online.This is a casual, project-based opportunity ideal for anyone interested in taking part in research on a part time basis, depending on their availability and profile fit.Requirements:Access to a smartphone, tablet, or computer with a functional cameraReliable internet connectionAbility to read instructions carefully and provide honest, detailed feedbackAn active email address to receive study invitations and participation detailsBenefits:Take part only in studies that match your interests and scheduleResearch types include online or in-person focus groups, virtual interviews, product testing, and other feedback activitiesNo experience needed, including no previous call centre agent background. Just a willingness to share your opinionsSome studies may include early access to new products or services before launchMany studies offer compensation, which varies by study type and durationCompensation:Up to £700 per week (amount varies based on the selected focus group or research assignment)If you'd like to contribute to research that influences real-world products and decisions, or simply looking for flexible part-time remote roles, we invite you to submit your interest online today.Important Notice – No Fees Required: Participation is always free. We never request or accept any fees for registration or study involvement. Please stay cautious and only respond to communications sent directly from us.

Customer Services AdministratorShrewsbury£25,500 Rising to £26,600 after probationPermanentMonday to Friday 9am 5.30pmWe are currently supporting our prestigious client who are looking for a Customer Services Administrator to join their well-established company in Shrewsbury. In this role, you will be the first point of contact for customers calling into the business. The main priority is to answer the telephone and deal with requests from clients and customers that require a routine response, as well as responding to incoming general enquiry emails. For more complex issues, to direct calls or emails to the appropriate person.Your responsibilities will be:Whilst the following provides a description of the tasks to be undertaken by the Customer Services Administrator, there will be requirements for the individual to undertake some other duties that are essential to the smooth running of the office.These must be mutually agreed between the Administrator and the Team Leader.To use mail merges to deliver general correspondence to clients and leaseholders.To work with the Department Head or Branch Manager and Team Managers in the preparation of and responses to, all client, contractor and customer communications whether by telephone, e-mail, fax or letter.To process, scan, photocopy and file documents as required.To assist in uploading documentation to the various internal systems.To maintain and update the diary of appointments for the Department Manager or Branch Manager and team managers, inspection checklists, notes of client meetings.Under the direction of the individual Managers, to organise and issue works orders for routine maintenance such as cleaning, gardening and other low risk maintenance.To liaise with other departments to obtain or provide information relating to the portfolio.To attend internal meetings as required.To complete all mandatory online training courses in a timely manner and to take part in optional training courses as considered appropriate by the Department Head or Branch Manager.To be courteous and professional in all dealing with clients, customers, contractors and general publicTo be punctual at all times and ensure that you are dressed in accordance with the Dress CodeTo be an active team member; contributing to the motivation and achievements of the department or branch.RequirementsTo be considered for this excellent opportunity, we are looking for a bright and enthusiastic individual who has excellent customer service skills. Working in a professional service environment, we need someone who is keen to learn and support colleagues and clients to the highest of standards. Whilst some people enjoy working in this specific role, this can be an excellent entry point into the business where you can undertake specific qualifications that can help you progress into higher level roles in the business. This client is usually open to paying for these qualifications to help you grown further in the company.The application process:Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity.We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment.About UsPrince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you.Reference: DE26986TPBN1_UKTJ

Shift Response Controller Epsom | Shift-Based Role | Customer Operations £28,000 per annum Flourish are partnering with a leading technology-led safety services organisation based in Epsom to recruit a Shift Response Controller. This is an exciting opportunity to join a fast-paced Alarm Receiving Centre (ARC) environment where you'll play a vital role in supporting the safety and wellbeing of lone and vulnerable workers. As a key point of contact during emergency situations, you'll assess incidents, coordinate appropriate responses, and liaise with emergency services when required. Whether you're starting your career or looking for a new challenge, this role offers full training and the chance to make a genuine difference every day. The Role As a Shift Response Controller, you'll be responsible for managing incoming alarm activations and ensuring each incident is handled quickly, accurately, and professionally. Working as part of a dedicated operations team, you'll respond to potentially high-risk situations while delivering outstanding customer service. This role is ideal for someone with strong communication skills, good attention to detail, and the ability to remain calm in a fast-moving environment. Key Responsibilities • Respond promptly to lone worker alarm activations, ensuring service levels are consistently achieved., • Assess and verify incidents to determine the appropriate response and escalation required., • Contact users, nominated contacts, and other relevant parties to gather important information., • Liaise with emergency services when necessary, providing clear and accurate details., • Maintain accurate records of all interactions, actions, and outcomes., • Ensure incidents are managed in line with operational procedures and compliance requirements., • Identify and report any issues relating to customer information, systems, or processes., • Support the smooth running of the ARC by maintaining high operational standards., • Work collaboratively with colleagues to deliver an exceptional customer experience. About You We're looking for a confident, proactive individual who enjoys helping people and can remain composed when dealing with time-sensitive situations. Skills & Attributes • No previous experience required as full training will be provided., • Excellent verbal and written communication skills., • Professional, empathetic, and confident telephone manner., • Good IT skills, including familiarity with Microsoft Office applications., • Ability to learn and navigate bespoke systems and software., • Strong attention to detail and accurate record-keeping skills., • Ability to remain calm and effective when working under pressure., • Excellent organisational and multitasking abilities., • Reliable, self-motivated, and able to work both independently and as part of a team., • Strong problem-solving skills and confidence in making timely decisions., • A positive attitude and willingness to learn. Why Apply? This is a fantastic opportunity to join an organisation that provides life-saving services and has a real impact on people's safety every day. You'll receive full training, ongoing support, and the opportunity to develop within a professional and supportive team environment. Salary: £28,000 per annum Location: Epsom Role Type: Shift-Based, Full Time If you're looking for a rewarding career where no two days are the same and your work genuinely makes a difference, we'd love to hear from you.

Are you looking for a new career in sales and customer service?.Do you have the drive and ambition our client is looking for to join this award winning sales and marketing organisation; they are looking to enhance their sales and customer service team with independent individuals who are capable of

Provide a sensitive, customer orientated Passenger assistant service to Special Educational Needs (SEN).Provide safe, secure, timely, reliable support suitable for the transport of vulnerable Service Users.Supervising Service Users in transit and being responsible for their welfare until handed over

Customer Service Advisor - Social Housing Repairs & Maintenance.Full-Time, temporary 3-6 months.Are you an experienced Planner and Customer Service Provider? If so, we may be able to help you!.We are working with a leading, UK contractor to find an experienced and proactive Customer Service Advisor

This is a fantastic opportunity to join a highly regarded hospitality team within one of Hampshire's most unique luxury estate hotels. As one of the first points of contact for guests, the successful candidate will deliver exceptional customer service while supporting the smooth day-to-day operation

Client Relationship Manager - £28,000-£31,000 + BONUS. Kenneth Brian Associates are recruiting for a Client Relationship Manager on behalf of a growing Social Media Management Agency based in Chessington. Must have excellent relationship building skills and able to build rapport with people from a

Account manager role for 30 ERP clients Great company Good long term employment prospects Excellent ERP solution Strong support and delivery team You will be looking after 30 happy clients.This is a good job, where you can earn £80K easily.You will need to have been an account manager on:

The position requires a commercially minded and relationship focused account manager who can retain and grow existing clients while also supporting new business generation. This is a hybrid account management and business development role. It is suited to someone who enjoys balancing account managem

Celebrating our 60th anniversary this year, we hold the PRCAs Communications Management Standard (CMS) at its highest Platinum tier.

Client Coordinator Shrewsbury Temporary - Permanent Monday-Friday, 8:30am5:00pm Circa £30,000 Depending on experience Annual leave 25 days + Bank Holidays when the role goes permanent We are looking for an organised, proactive and customer-focused Client Coordinator to support the delivery of smaller projects across a varied client portfolio. Working alongside Technical Project Managers you will coordinate the administrative and operational activity required to keep projects moving from initial instruction through to completion. This is a busy, varied role requiring someone who can manage multiple priorities, maintain accurate records and communicate confidently with customers, engineers, subcontractors and internal teams. Key Responsibilities Project & Workflow Coordination Coordinate multiple projects, ensuring actions, deadlines and requirements are followed through. Support Technical Project Managers with scheduling, mobilisation and ongoing project administration. Coordinate engineer and subcontractor attendance, materials and other project requirements. Raise and track subcontractor work orders and monitor progress through to completion. Maintain accurate project trackers and proactively highlight delays, risks or issues. Support quotations, purchase orders, variations, uplifts and invoicing. Systems & Administration Maintain accurate and up-to-date project information within the CRM system. Update job statuses, costs, documentation, subcontractor information and project progress. Ensure project documentation is complete, accurate and consistently maintained. Assist with reporting, KPI tracking and general system administration. Customer & Stakeholder Management Act as a key point of contact for customers, subcontractors and internal teams throughout the project lifecycle. Respond to queries professionally and provide clear, proactive updates. Build strong working relationships with customers and operational teams. Support Project Managers and Senior Management with regular project updates. Compliance & Commercial Support Ensure projects follow internal processes and required governance procedures. Support the collation of project handover documentation. Assist with tracking project costs, variations and operational updates. Help ensure projects are delivered on time, within agreed requirements and in line with company procedures. Identify opportunities to improve processes and operational efficiency. About You We are looking for someone who is highly organised, commercially aware and comfortable working in a fast-paced, project-driven environment. You will ideally have: Experience in project coordination, administration or a similar operational role. Strong organisational skills with the ability to manage multiple live projects and competing priorities. Excellent attention to detail and confidence working with systems, documentation and data. Strong communication and customer service skills. A proactive, solutions-focused approach and the confidence to identify and escalate issues when required. Good IT skills and experience using business management or project systems. The application process: Our mission is to support our clients in their creation of an equal, diverse and inclusive workforce. We are committed to providing a barrier-free recruitment process, so if you require any reasonable accessibility adjustments within the application process, then please make it known at the earliest opportunity. We will carefully consider your details and advise you if we're able to progress with your application within 72 working hours .If you do not hear from us within this time your details wont be retained. So, if you're not successful on this occasion, do continue to respond to future roles we advertise. In the meantime, all good wishes and continued success with your search for employment. About Us Prince Personnel are an employment agency working on behalf of our client.Whether youre seeking a new permanent position, temporary assignment or contract youll find us easy to deal with.Located in thriving Telford, we focus on jobs in Shropshire, Staffordshire and North Wales.Prince Personnel specialise in commercial, accounts and finance and technical recruitment.With the best jobs around we are an independent agency working hard for you. Reference: MP27049 TPBN1_UKTJ

What you'll do Be a Lidl expert, helping our customers with their questions, queries and requests Efficiently work deliveries as they arrive in store Passionately provide excellent customer service Proactively keep the bakery topped up by baking fresh goods Expertly merchandise and maintain ou

This range is provided by Wise May Ltd.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the job poster from Wise May Ltd.Wise May are looking for a Travel Consultant to join our client, a luxury Travel company based in South London

This is a hands-on leadership role, combining team management with direct responsibility for infrastructure, networking, monitoring, and operational support. TechOps / Application Support Manager required to take ownership of technical operations across a large-scale, multi-site technology estate. T

Garnett Keeler Public Relations Limited is seeking a PR Account Manager to join their team in Carshalton, Surrey.

A DAY IN THE LIFE OF A GUEST SERVICE ASSISTANT AT OUR HOTEL. Tackle guest inquiries, special requests, and occasional challenges with confidence, turning every interaction into a great experience. Oversee reservations, check-ins, and billing accuracy, keeping guest accounts error-free and organised.

Sainsbury's share scheme - build up an investment at discounted rates. Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury's every Friday and Saturday.

Bupa is seeking a receptionist/administrative colleague at New Victoria Hospital in Kingston upon Thames. You will deliver exceptional customer service, manage reception duties, and support patient administration throughout their visit.

Customer Representative - Kingston Upon Thames. Locations 24 Clarence Street, Kingston Upon Thames, Surrey, KT1 1NX, GB 26 London Road, Morden, Surrey, SM4 5DN, GB 114 High Street, New Malden, Surrey, KT3 4EU, GB 63 Victoria Road, Surbiton, Surrey, KT6 4NW, GB 129 Central Road, Worcester Park, Surre

The Magnum Ice Cream Company is an Equal Opportunity Employer. Drive price, promotion and bundling strategies with agility, optimising for share. Build best in class customer partnerships and land winning eJBPs with key customers (Tesco, Sainsbury’s, Morrisons, ASDA, Waitrose, Iceland, Uber, Deliv

National Physical Laboratory’s IT Services team is seeking a Service Desk Analyst to be the friendly first point of contact for technical support on-site at Teddington. The role emphasizes customer focus, problem solving and teamwork, with opportunities to contribute to knowledge resources and ong

Specialist Risk Group, via Health Partners Europe Ltd, is seeking a Client Support professional to manage medical schemes for cricket, rugby and elite athlete programs.You’ll handle claims processing and queries with care and precision to keep athletes healthy and ready for big moments.The role em

Education: Degree in a relevant subject preferred; NCTJ, PRCA or CIPR qualifications are a plus. PR Account Manager (B2B PR agency). What matters most is strong writing skills (including experience on technical topics), curiosity, proven abilities in project management, and a commitment to producing

Stellantis &You UK is seeking a Customer Advisor at our Croydon Central dealership to be the key link between customers and our technicians, guiding them through the Stellantis &You journey. You will communicate clearly, adopt new digital systems, and propose and sell additional work and Service Pla

Receive comprehensive training in sales methodology and cloud technologies, with ongoing personal development opportunities. Drive sales of cloud storage and data-center solutions, targeting both new and existing clients. Strong knowledge of cloud technologies and data-center solutions.

A rapidly growing tech company in Kingston upon Thames is seeking a sales professional to drive cloud storage and data-center sales. The ideal candidate will have at least 3 years of IT reselling experience and a strong understanding of cloud technologies.

Working as part of a busy and supportive customer service team. Previous customer service experience is desirable. We are currently recruiting for Customer Service Advisors to join a busy and friendly team based in Epsom.

We offer ongoing CPD, one-to-one mentoring, access to exclusive mortgage products, a clear career pathway, administrative and compliance support, and high achiever incentives, including overseas travel.

Universal Business Team is seeking a Customer Service & Order Processing Executive to support a dental supplies client in Croydon. You will manage orders, coordinate deliveries, and ensure a first-class customer experience from order placement through to delivery. You’ll use CRM systems to maintai

Premier Inn at The Colonnades Leisure Park, Purley Way, Croydon seeks an experienced Hotel Manager to lead our team and deliver outstanding guest experiences. You’ll manage daily operations, drive service excellence, and uphold Premier Inn standards within a vibrant hotel environment.

K&Z Holdings Ltd is looking for a proactive team leader in Croydon to manage restaurant operations and enhance guest experiences.Your role will include training and motivating staff, driving performance to meet targets, and ensuring smooth operations.Ideal candidates will have experience in team man

Discount card – 10% discount off on your shopping at Sainsbury’s, Argos, Tu and Habitat after four weeks. This increases to 15% discount off at Sainsbury’s every Friday and Saturday. Sainsbury’s share scheme – build up an investment at discounted rates.

We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices. Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance. We deliver solutions that solve complex challenges fa

As a Customer Service & Order Processing Executive, you'll play a vital role in ensuring customers receive a first-class experience from order placement through to delivery. Are you someone who takes pride in delivering exceptional customer service while keeping processes accurate and efficient? Do

We offer free and confidential support and counselling to help you through matters such as wellbeing, divorce, legal, and financial management. Thanks to our friendly learning system, LEO, we make sure you always have the support you need to take on every challenge and fit your learning around your

Provide guidance and training to retailer owners, managers and staff. This is a field-based sales role managing an established network of independent retail accounts across the Croydon territory. You’ll build strong relationships with retailers, support commercial growth, deliver marketing initiat

RBH Hospitality Management is seeking a Guest Service Assistant for our hotel in the UK. You will lead front desk operations, greet guests warmly, and coordinate with teams to ensure smooth check-ins and check-outs.

The ideal candidate will excel in communication and possess experience in sales and marketing. Join this dynamic corporate merchandise company to advance your sales career.

Sainsbury's in the United Kingdom is recruiting a Customer Experience Manager to drive the in-store experience from checkout to back of house, ensuring we deliver on our customer commitments and coach the team to raise the bar.

Huntress is recruiting a Customer Service Advisor to join a busy team in Epsom with hybrid working.You will handle inquiries by phone and email, provide information, and update customer records.A friendly, professional approach and good IT skills are essential to succeed in this busy environment.

Hook, United Kingdom, seeks a Food & Beverage supervisor to uphold exceptional service standards across the Lounge and Bar and to drive a service- and sales-led culture.You will lead the service of food and beverages, ensure guests receive the highest level of service at all times, and support the t

The Elvetham Hotel in Hook, Hampshire, is seeking a Food and Beverage Supervisor to lead and develop the team within a busy hotel environment.This full‑time, permanent role offers £29,000 per annum plus service charge and a comprehensive benefits package.You will deputise for the F&B Manager, ens

The Magnum Ice Cream Company is seeking a Digital Commerce Account Manager to drive growth across B2B and B2C channels, owning day‑to‑day customer relationships and delivering strong performance on established platforms while expanding social commerce initiatives.