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  • Host - New Italian Bar & Restaurant
    Host - New Italian Bar & Restaurant
    hace 3 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life. We're looking for Host's to join our FOH team. Someone who knows that the guest experience starts before they've even sat down. Someone warm, confident and naturally engaging, who can make every guest feel like they've arrived somewhere special. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Think seasonal plates, handmade pasta, Italian wines, spritzes, negronis and a warm, generous approach to hospitality. THE ROLE As a Host, you'll be the first and last impression of Juno, setting the tone from the moment guests walk through the door and making sure they leave wanting to come back. You'll be the face of the restaurant, creating a warm and welcoming atmosphere while keeping the flow of the restaurant running smoothly. From greeting regulars by name to managing reservations and helping guests find their perfect table, you'll make every interaction feel effortless and personal. WHAT YOU'LL BE GETTING UP TO Welcome every guest with warmth, energy and genuine enthusiasm from the moment they arrive. Create a brilliant first impression and set the tone for the entire guest experience. Manage the door, reservations and guest flow, keeping the restaurant running smoothly throughout service. Know the restaurant inside out, from the menu and drinks offering to the atmosphere, key tables and what's happening that day. Confidently answer guest questions and make recommendations, whether it's where to sit, what to order or what to expect. Build genuine relationships with guests and recognise regulars, creating a sense of familiarity and belonging. Work closely with the FOH, kitchen and management teams to ensure a seamless experience from arrival to departure. Keep an eye on the room and anticipate what guests and the wider team might need. Stay calm, organised and positive when the restaurant is busy, managing multiple requests without losing your personality. Support the wider team wherever needed and be willing to get stuck in during busy services. Handle guest feedback and queries with confidence, always looking for a positive solution. Ensure guests are looked after safely and that all required compliance and licensing standards are followed. Most importantly, bring the energy, personality and good vibes that make Juno feel like Juno. WHAT WE'RE LOOKING FOR A natural host who genuinely loves meeting people and making them feel welcome. Warm, confident and engaging, with a personality that naturally draws people in. Someone who thrives on being busy and enjoys being at the centre of the action. Highly organised with a great eye for detail and the ability to juggle multiple things at once. A great communicator who can make guests feel comfortable from their very first interaction. Someone who stays calm and positive under pressure and knows how to find a solution. A team player who enjoys supporting the wider restaurant and getting stuck in. Naturally curious about food, drinks and hospitality, with a willingness to keep learning. Someone who takes pride in creating exceptional guest experiences, even in the smallest interactions. Someone who brings their own personality while living the Incipio values. Above all, someone who loves people, great hospitality and the energy of a busy restaurant. BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally Mental Maintenance: free therapy Referral Bonus when your friend passes probation Career support and opportunities to develop through our Career Pathway Company awards and regular team events Incipio FC + seasonal socials Incentive trips sponsored by our brand partners — think wine trips to Portugal and ski trips to France Enhanced Maternity, Paternity and Adoption leave 50% discount on food and drink across all Incipio venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Inscripción fácil
  • Waiter/Waitress - New Italian Bar & Restaurant
    Waiter/Waitress - New Italian Bar & Restaurant
    hace 3 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life We're looking for a Waiters & Waitresses who knows that great service is about more than taking an order. It's about making people feel welcome, knowing what they're talking about and creating the kind of experience guests want to come back for. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Think seasonal plates, handmade pasta, Italian wines, spritzes, negronis and a warm, generous approach to hospitality. THE ROLE As a Waiter or Waitress, you'll be at the heart of Juno, bringing our food, drinks and hospitality to life. You'll be a confident host who knows how to make guests feel at home, whether they're popping in for a quick drink, settling in for dinner or celebrating something special. You'll bring energy, personality and curiosity to every shift, while making sure every detail of the guest experience feels effortless. WHAT YOU'LL BE GETTING UP TO Welcome every guest with genuine warmth and make them feel at home from the moment they arrive. Bring Juno's Italian-inspired menu to life, confidently talking guests through our dishes, ingredients and specials. Know your food and drinks menu inside out and be excited to keep building your product knowledge. Make thoughtful recommendations and confidently drive sales through great hospitality. Deliver consistently high standards of service, presentation and attention to detail. Read the room and anticipate what guests need before they have to ask. Work closely with the kitchen and bar teams to create a seamless experience across food, drink and service. Stay energised and positive throughout busy services, keeping the guest experience at the heart of everything you do. Be proactive in creating the atmosphere around you, from keeping your section looking great to bringing the right energy to the room. Support your teammates and jump in wherever needed, great hospitality is always a team effort. Look after our guests responsibly and make sure everyone has a safe and enjoyable experience. Most importantly, have fun, bring your personality and help make Juno somewhere people can't wait to return to. WHAT WE'RE LOOKING FOR A natural host who genuinely loves making people feel welcome. Someone passionate about food, wine and hospitality, with a curiosity to keep learning. A confident and engaging personality who enjoys talking to guests and creating memorable experiences. Someone who cares about the details but never loses sight of having fun. Vibrant, energetic and positive, even when the restaurant is buzzing. A team player who is always ready to support those around them. Someone who can work at pace while keeping service warm, personal and attentive. A natural salesperson who understands that the best sales come from great recommendations and knowing your guest. A problem solver who stays calm and positive when things get busy. Someone who brings their own personality while living the Incipio values. Above all, someone who loves great food, great people and the energy of a busy restaurant. BENEFITS + BEST BITS Tronc paid fairly and equally 60% of our management teams have been promoted internally Mental Maintenance: free therapy Referral Bonus when your friend passes probation Career support and opportunities to develop through our Career Pathway Company awards and regular team events Incipio FC + seasonal socials Incentive trips sponsored by our brand partners — think wine trips to Portugal and ski trips to France Enhanced Maternity, Paternity and Adoption leave 50% discount on food and drink across all Incipio venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Inscripción fácil
  • Bar Staff
    Bar Staff
    hace 10 días
    £12.71–£13 por hora
    Jornada completa
    Kingston upon Thames

    BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

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  • Bartender - New Italian Bar & Restaurant
    Bartender - New Italian Bar & Restaurant
    hace 3 días
    £12.71–£13.5 por hora
    Jornada parcial
    London

    Incipio curates beautiful spaces with vibrant atmospheres for great times. Vibrancy: the state of being full of energy and life. We're looking for a Bartender who knows that great drinks are only half of what makes a great bar. You'll bring energy, personality and genuine hospitality to every shift, creating a bar experience that guests want to come back for. Juno is a contemporary Italian restaurant and bar launching at Olympia, blending the ease of neighbourhood dining with the energy of a West London destination. Think seasonal plates, handmade pasta and a confident drinks programme built around spritzes, negronis, Italian wines and great cocktails. THE ROLE As a Bartender, you'll be at the heart of Juno's bar, bringing our drinks programme to life while making every guest feel welcome, looked after and part of the atmosphere. You'll know your drinks, love learning and take pride in delivering everything to spec. But just as importantly, you'll be a great host. Someone who can read the room, have a laugh with guests and create those little moments that make a visit memorable. WHAT YOU'LL BE GETTING UP TO Bring Juno's Italian-inspired drinks offering to life, from classic cocktails and spritzes to Italian wines and beyond. Create a vibrant, welcoming atmosphere behind the bar and make every guest feel genuinely looked after. Deliver consistently high standards across drinks, service, cleanliness and presentation. Know your menu and drinks inside out, confidently talking guests through what's on offer and making recommendations. Prepare and serve drinks to spec, while taking pride in the details that make a great drink. Be proactive with sales, spotting opportunities to recommend another cocktail, a bottle of wine or that perfect drink to go with dinner. Work closely with the wider FOH and kitchen teams to create a seamless experience across food, drink and service. Stay energised and positive during busy services, keeping your cool when the bar gets full. Keep learning & stay curious...whether that's a new cocktail, an Italian wine, a new menu or the story behind a product. Support your teammates, share your knowledge and help create a bar team people genuinely enjoy being part of. Look after our guests responsibly and ensure everyone has a safe and enjoyable experience. Most importantly, have fun, bring good vibes and make Juno somewhere people want to return to. WHAT WE'RE LOOKING FOR A natural behind the bar who genuinely loves hospitality and making people feel welcome. Someone passionate about cocktails, wine and Italian drinks culture or excited to learn more. A confident and engaging personality who enjoys talking to guests and creating a great atmosphere. Someone who cares about the details and takes pride in serving things properly. Someone who is vibrant, energetic and positive. A team player who is always willing to jump in and help wherever needed. Naturally curious, with a real desire to learn and develop your product knowledge. Someone who can work at pace without letting standards or personality slip. A problem solver who stays calm and finds a way through when things get busy. Someone who brings their own personality while living the Incipio values. Above all, someone who loves a great bar, great drinks and great people. BENEFITS + BEST BITS • Tronc paid fairly and equally, • 60% of our management teams have been promoted internally, • Mental Maintenance: free therapy, • Referral Bonus when your friend passes probation, • Career support and opportunities to develop through our Career Pathway, • Company awards and regular team events, • Incipio FC + seasonal socials, • Incentive trips sponsored by our brand partners — think wine trips to Portugal and ski trips to France, • Enhanced Maternity, Paternity and Adoption leave, • 50% discount on food and drink across all Incipio venues Incipio & Inclusivity We're all about celebrating individuality & inclusivity. At Incipio, we believe diverse teams make the best teams. That's why we welcome applications from all backgrounds, experiences, and perspectives; regardless of race, gender, age, disability, religion, sexual orientation, or anything else that makes you uniquely you. If you need any adjustments during the application process, just let us know. We've got you!

    Inscripción fácil
  • LIVE IN APPRENTICE HOUSEKEEPER AT KENSINGTON HOSTEL
    LIVE IN APPRENTICE HOUSEKEEPER AT KENSINGTON HOSTEL
    hace 2 meses
    £10 por hora
    Jornada completa
    London

    this is an Apprenticeship - which means you'd be working as a housekeeper as normal in the hostel but doing some additional studies leading to a qualification? We believe this represents an excellent opportunity to: (1) Work in a Kensington/Chelsea hostel/hotel (2) Gain a highly respected vocational qualification: You must be willing to be considered to be take on as an Apprentice and work and study at the same time. WORK Housekeeping is responsible for ensuring all rooms and bathrooms are cleaned and kept immaculate. It is hard work but very rewarding in that you will improve: • your English/ communication skills, • your team-working skills, • your social skills and confidence, • gain experience in the hospitality environment As time allows and based on your appetite we will also train you up on: -reception to help cover breaks and also potentially to move over if when a position opens up • maintenance so you can help with basic maintenance And get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too. You must be a hard-working, happy to clean and reliable - and have a good eye for detail.] The housekeeping position involves doing a total of 5 shifts per week which can be between 4 and 8 hours per day depending on how busy we are. These are approximate hours and you might more or less depending on how busy the hostel is e.g. more on weekends less on weeekdays generally. STUDY / HOSPITALITY QUALIFICATION You would study towards a Hospitality Team Member Apprenticeship Level 2. This is a 12 month course which we will pay for and will pay you to do 3 hours study per week – outside of your working hours. Remuneration Package For this role we offer a comprehensive live-in package which allows travellers to parachute easily into London life comprising: • Starting pay will be the minimum wage for an apprentice (currently £8) and will be dependent on your skills and experience., • Free accommodation and free breakfast and food, • monthly bonus for excellence behaviours / going above and beyond, • accommodation in a dormitory (of course you can opt not to live in the hostel);, • use of laundry facilities (to wash and dry your clothes and bed linen);, • free breakfast and free food to cook your own lunch and dinner;, • free fast wifi, • there is also free food available at other times to e.g. cook lunch/snacks. This includes basic foodstuffs such as bread, milk, pasta, rice etc If there's anything else you want ordered that you eat then as long as it’s reasonable and basic we'll buy it. You will improve: • your communication skills, • your team-working skills, • your social skills and confidence, • gain managerial experience in the hospitality environment And you'll get to explore London living on one of the best areas - Kensington and Chelsea. You'll make friends for life in the hostel too. Please let me know if this of interest and if so we can progress to a WA video call.

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