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We are seeking an experienced and motivated Infrastructure and Network Manager to lead the management, security, and continuous improvement of our IT infrastructure and network services. This is an exciting opportunity to join a supportive team and play a key role in ensuring reliable, secure, and high-performing technology across the organisation. Main Responsibilities for Infrastructure and Network Manager Roles\n\n • \n Managing and maintaining the organisation’s IT infrastructure, networks, servers, systems, and cloud services \n • \n Leading the design, implementation, and support of secure and resilient network solutions \n • \n Monitoring infrastructure performance, availability, capacity, and security to identify and resolve issues proactively \n • \n Managing network technologies including LAN, WAN, Wi-Fi, firewalls, VPNs, switching, and routing \n • \n Overseeing infrastructure upgrades, system improvements, installations, and technology change programmes \n • \n Developing and maintaining IT infrastructure, network, disaster recovery, and business continuity plans \n • \n Managing suppliers, technology partners, service agreements, and infrastructure-related budgets \n • \n Ensuring systems and networks comply with information security policies, data protection requirements, and industry best practice \n • \n Leading the investigation and resolution of complex infrastructure and network incidents \n • \n Maintaining accurate technical documentation, asset records, configurations, and operational procedures \n • \n Providing technical leadership, guidance, and support to IT colleagues and wider teams \n • \n Supporting the development and implementation of IT policies, standards, and service improvement plans \nInfrastructure and Network Manager Skills and Experience Required\n\n • \n Proven experience managing IT infrastructure, networks, and technical services in a complex organisation \n • \n Strong knowledge of network architecture, TCP/IP, DNS, DHCP, VPNs, firewalls, routing, switching, and wireless technologies \n • \n Experience with server technologies, virtualisation, cloud platforms, backup solutions, and monitoring tools \n • \n Knowledge of infrastructure security, vulnerability management, access controls, and cyber security principles \n • \n Experience managing technical projects, suppliers, budgets, and service delivery \n • \n Ability to troubleshoot complex technical issues and provide effective solutions \n • \n Strong communication, leadership, organisation, and stakeholder management skills \n • \n Ability to prioritise workloads, manage competing deadlines, and remain calm under pressure \n • \n Relevant technical qualifications or certifications, such as Microsoft, Cisco, ITIL, or equivalent experience, are desirable \nKey Benefits of Working in Our IT Team\n\n • \n Competitive salary and benefits package \n • \n Supportive and inclusive working environment \n • \n Opportunities for professional development, training, and career progression \n • \n Access to the latest infrastructure, networking, and cloud technologies \n • \n Life Assurance and pension contributions \n • \n Employee wellbeing support and other company benefits \nWorking Hours and Location\n\n • \n Full-time position \n • \n Working hours are generally Monday to Friday - 3 days per week on site \n • \n Some flexibility may be required to support planned maintenance, infrastructure changes, or critical incidents \n • \n Occasional on-call or out-of-hours support may be required \n • \n Hybrid or office-based working options may be available, depending on business requirements \n • \n Some travel to company sites or supplier locations is required \nApply Now for Your Next Infrastructure and Network Manager Job\n If you are an experienced IT infrastructure and network professional with a passion for reliable, secure, and innovative technology services, apply today. We welcome applications from all backgrounds and are committed to creating an inclusive workplace where everyone can contribute and succeed.

We are seeking an experienced and service-focused IT Service Delivery Manager to lead the delivery, performance, and continual improvement of high-quality IT services. This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Main Responsibilities for IT Service Delivery Manager Roles\n\n • \n Manage the end-to-end delivery of IT services in line with agreed service level agreements and business requirements \n • \n Build strong relationships with internal stakeholders, users, suppliers, and technology service providers \n • \n Monitor service performance, availability, capacity, and customer satisfaction, taking action where improvements are required \n • \n Lead the management of incidents, service requests, problems, and escalations to ensure timely resolution \n • \n Coordinate major incident management activities and provide clear communication to stakeholders throughout the process \n • \n Own service reporting, including key performance indicators, service level performance, risks, issues, and improvement actions \n • \n Work with technical teams to identify root causes and deliver effective problem management and preventative measures \n • \n Support change management and ensure that service impacts, risks, and readiness activities are properly assessed \n • \n Manage third-party suppliers and support contract, performance, and service review meetings \n • \n Develop and maintain service documentation, operating procedures, service catalogues, and support processes \n • \n Lead continual service improvement initiatives to enhance user experience, operational efficiency, and service resilience \n • \n Ensure IT services are delivered in accordance with relevant security, governance, compliance, and business continuity requirements \nIT Service Delivery Manager Skills and Experience Required\n\n • \n Proven experience in IT service delivery, IT service management, or a similar technology operations role \n • \n Strong understanding of ITIL principles and service management processes \n • \n Experience managing incidents, problems, changes, service levels, and continual improvement activities \n • \n Excellent stakeholder management and communication skills, with the ability to work effectively with technical and non-technical audiences \n • \n Experience managing suppliers, service providers, and technology partners \n • \n Strong analytical and problem-solving skills, with the ability to use service data to drive improvements \n • \n Organised and confident managing multiple priorities in a fast-paced environment \n • \n Experience producing service reports, performance dashboards, and management information \n • \n Ability to lead discussions, coordinate teams, and remain calm during major incidents or service disruption \n • \n ITIL certification or equivalent service management experience is desirable \n • \n Experience with IT service management tools and platforms is desirable \nKey Benefits of Working in Our IT Service Management Team\n\n • \n Competitive salary and benefits package \n • \n Supportive and inclusive working environment \n • \n Opportunities for professional development, training, and career progression \n • \n Access to relevant technology, service management, and leadership development programmes \n • \n Life Assurance and pension contributions \n • \n Flexible and collaborative working arrangements, where applicable \n • \n And other company benefits \nWorking Hours and Location\n\n • \n Full-time position \n • \n Working hours are generally Monday to Friday - 3 days per week on site \n • \n Occasional out-of-hours support may be required for major incidents, planned changes, or service escalations \n • \n Hybrid or office-based working arrangements may be available, depending on business requirements \n • \n Some travel to company sites or supplier locations is required \nApply Now for Your Next IT Service Delivery Manager Job\n If you are an experienced IT service professional who is passionate about delivering reliable technology services and improving the user experience, apply today. We welcome applications from all backgrounds and experience levels and look forward to hearing how you can help us deliver excellent IT services across the organisation.

Overview of the Company \n Pets Choice is an ever‑evolving FMCG branded pet products manufacturer and supplier. As one of the fastest‑growing producers in the pet‑care industry, we’re committed to elevating our large, diverse portfolio of trusted brands, including Webbox, Bob Martin, Felight, Vets Kitchen, Hownd and Meatiful. \n Our products range from food, treats, toys, accessories, and healthcare, giving us a uniquely broad presence across the pet‑care landscape. We manufacture and supply into a wide range of channels including Grocery, Discounter, Wholesale, eCommerce, Pet Specialist, and Export markets, ensuring our brands reach pet owners across the UK and beyond. \n \n Overview of the Role \n Reporting to the Head of Quality & NPD, the Supplier Partnerships Manager is responsible for building and managing strategic relationships with suppliers of key raw materials, including proteins, grains, vitamins, minerals, functional ingredients, additives and packaging materials alongside 3rd party manufacturers. This role ensures that our raw materials and outsourced finished goods meets the company’s nutritional, safety, regulatory and sustainability standards. \n \n The Supplier Partnerships Manager oversees supplier performance across quality, service and feed safety. They play a key role in long-term planning, new product development ingredient sourcing and risk mitigation. \n \n This position requires a strong understanding of the pet food industry’s regulatory environment, raw material markets and animal nutrition needs. The Supplier Partnerships Manager drives continuous improvement with suppliers, identifies opportunities for innovation and works in close collaboration with the Purchasing team to ensure the company maintains a competitive and resilient raw material supply chain whilst maintaining quality, nutritional and feed safety standards. \n \n Main Responsibilities \n\n • Develop and maintain long-term partnerships with raw material suppliers, including meat and poultry suppliers, agricultural producers, premix and blend manufacturers and specialty ingredient vendors\n, • Maintain regular communication with all raw material suppliers, including supplier visits, on-line meetings and supplier audits (based on risk assessment) to include producing detailed and concise contact reports after all meetings with clear documented action plans\n, • Conduct business reviews, performance evaluations and collaborative improvement initiatives\n, • Ensure alignment of supplier capabilities with production needs and product innovation goals\n, • Identify savings opportunities, alternative ingredient strategies and supply optimization whilst assessing quality, feed safety, nutritional and operational impact of changes\n, • Monitor and track supplier performance on quality, service, on-time delivery and feed safety metrics\n, • Work with suppliers to conduct root cause analysis of raw material quality issues and agree plans to prevent re-occurrences. Ensure non-conformances are closed out effectively and on-time\n, • Benchmark suppliers’ standards and identify opportunities to improve\n, • Partner with Quality, Nutritional and Feed Safety teams to ensure compliance with all relevant regulatory and internal safety standards. Enhance internal cross-functional working relationships to maintain high quality standards of the raw materials and products we purchase\n, • Manage corrective action plans and lead and conduct supplier audits when required\n, • Work with the Product Development team on ingredient qualification, formulation changes and sourcing for new product development\n, • Align on responsible sourcing and environmental initiatives\n, • Identify supply risks and work with the Product Development, Operations, Planning and Purchasing teams to develop mitigation strategies\n, • Work in partnership with the Planning team to identify production risks, manage non-conformances and implement effective changes to manage and mitigate disruptions to service\n, • Support crisis management during supply disruptions\n, • Maintain accurate and up-to-date approvals, supplier certifications, relevant specifications and supplier qualification, including audits, risk assessments and ongoing monitoring. Verify that suppliers provide required documentation such as COAs, SDS and feed safety certifications\n, • Identify opportunities to improve raw material specifications and supplier quality checks to enhance feed safety and quality\n, • Training and development of Pets Choice colleagues on raw material quality criteria, with regular feedback, supplier visits and coaching to improve performance and enhance the understanding of the raw materials we use and the supply chain as required\n, • Overall responsibility for planning raw material trials (trials will be performed and supported by members of the Technical team)\n, • Maintaining audit ready standards at all times, working to BRC requirements\n\n \n Skills, experience and qualifications required \n \n Essential \n\n • Must have excellent organisational and communication skills\n, • 5+ years of experience in procurement, supplier management, or supply chain, preferably in food, pet food or ingredients supply\n, • Strong knowledge of raw material categories relevant to pet food e.g., meat meals, fresh and frozen proteins, grains, functional additives, vitamins and minerals, fats, and oils\n, • Experience and expertise in various meat industry ways of working, animal anatomy, slaughter process, animal welfare and raw material handling\n, • Strong analytical and problem-solving abilities to identify trends or areas for improvement\n, • Ability to travel domestically and internationally to visit suppliers and manufacturing facilities. It is expected that this role requires travel 2-3 days per week\n, • Good IT skills including PowerPoint, Excel and Word\n, • Supplier auditing experience or lead auditor qualification\n, • Working collaboratively with the ability to work cross-functionally and influence without authority\n, • Strategic thinker with attention to detail and execution focus\n, • Ability to thrive in a fast-paced, dynamic manufacturing environment\n, • Strong ethical judgment and commitment to food safety and quality\n\n \n Desirable \n\n • Experience in driving effective system and process changes\n, • Bachelor’s degree in Supply Chain, Business, Food Science, Animal Science, Agribusiness, or a related field\n, • Understanding of pet food manufacturing would be advantageous\n, • Familiarity with pet food regulatory requirements\n, • Experience with sustainability or responsible sourcing programs\n, • Experience in new product development processes or R&D collaboration\n\n \n

Join Our Operations Controller Talent Pool - UK, Spain, Portugal and Greece \n \n We are currently recruiting now for Operations Controllers based in the UK. \n \n Please note Operations Controllers are fully office based and operate the following shift patterns: \n \n\n • 12-hour shifts: 7am–7pm / 7pm–7am\n, • 4 on / 4 off rotation\n, • Monthly rotation between days and nights\n\n \n As CMAC Group continues to grow and support an increasing number of clients across the airline, rail, corporate and emergency services sectors, we're proactively building a talent pool of talented Operations Controllers to support future hiring needs within one of the most critical areas of our business. \n \n Our Operations team works 24/7 to ensure people reach their destinations when travel plans are disrupted, coordinating transport and accommodation solutions at pace while delivering exceptional service to our customers. Due to the importance of this function and the specialist skills required, we are looking to connect with individuals who have the drive, resilience and customer focus needed to succeed in a fast-paced operational environment. \n \n By joining our talent pool, you'll be considered for upcoming Operations Controller opportunities as they arise and will be among the first candidates contacted when suitable vacancies become available. Opportunities may arise across our UK locations in Accrington and Nottingham, as well as our European operations in Barcelona, Portugal and Greece. Please note that Operations Controller positions are typically fully site-based and operate on a shift pattern, including evenings, weekends and public holidays, to support our 24/7 operation. Whether you're already working within transport, travel, logistics or customer operations, or you're seeking your next challenge in a dynamic and rewarding environment, we'd love to hear from you. \n \n At CMAC Group, we don't just coordinate journeys, we solve problems, support people during times of disruption and help keep the world moving. If that sounds like something you'd like to be part of, register your interest today. \n \n About the Role \n \n This forward-facing role sits within the Operations team and reports directly to the Duty Manager. The position is responsible for delivering and monitoring transportation and accommodation requests on behalf of both internal and external customers. \n \n The role supports customers across the airline, rail, road transport and internal pre-planning sectors by coordinating transport and accommodation solutions, monitoring service delivery against agreed SLAs, and providing accurate, timely updates throughout the lifecycle of each booking. \n \n What Success Looks Like \n\n • Customer requests and bookings are recorded accurately and processed within agreed service level agreements.\n, • Transport and accommodation solutions are coordinated efficiently and delivered on time.\n, • Customers receive proactive, accurate updates regarding the progress of their requests.\n, • Supplier performance is effectively monitored and recorded against contractual SLAs.\n, • Operational issues and potential complaints are escalated promptly to the Customer Feedback team.\n, • Internal and external service standards are consistently achieved.\n\n \n Core Responsibilities \n\n • Accurately record customer requests and fulfil transportation and accommodation requirements in line with customer SLAs.\n, • Schedule, source and coordinate passenger transport and hotel accommodation through approved third-party suppliers using the company's bespoke database system.\n, • Monitor transport and accommodation services provided by internal and external suppliers through GPS tracking systems, system integrations and direct communication with suppliers and drivers.\n, • Track and record key transport milestones throughout the customer journey.\n, • Provide internal and external customers with accurate and timely updates relating to their bookings and requests.\n, • Identify and escalate potential customer complaints by notifying the Customer Feedback Department via email as soon as issues are identified.\n, • Respond to and action all email correspondence in accordance with company standards.\n, • Monitor and record supplier performance against agreed service level agreements.\n, • Ensure compliance with all internal and external SLAs.\n, • Carry out additional administrative and operational duties as required.\n\n \n About You \n \n You are highly organised, customer-focused and able to work effectively in a fast-paced operational environment. You can manage multiple priorities simultaneously while maintaining exceptional attention to detail and accuracy. \n \n You are a strong communicator who can confidently liaise with customers, suppliers and internal stakeholders, ensuring a professional and solutions-focused approach at all times. \n \n Your Expertise \n \n Essential \n\n • Excellent customer service skills.\n, • Strong administrative and organisational abilities.\n, • Ability to multitask and manage competing priorities.\n, • Excellent verbal and written communication skills.\n, • High level of accuracy and attention to detail.\n, • Competent IT skills, including database and email systems.\n, • Ability to work effectively within a team environment.\n, • Experience working to service level agreements and performance targets.\n\n \n Desirable \n\n • Experience within transport, travel, logistics or operational coordination.\n, • Experience using GPS tracking systems and booking platforms.\n, • Knowledge of airline, rail or passenger transport operations.\n, • Experience working in a 24/7 customer service or operational environment.\n\n \n About Us \n \n CMAC Group is a fast‑growing leader in global passenger transport and accommodation solutions - trusted by airlines, rail operators, major corporations and emergency breakdown providers to keep people moving safely and seamlessly, 24/7/365. \n \n Since 2007, we’ve built a powerful technology-led aggregation platform that connects clients to a vast, reliable global supply network, enabling us to move over 5 million passengers every year across the UK, Europe and beyond. \n \n Our portfolio of specialist brands include Suntransfers.com, CoachHireComparison.co.uk, Minicabit.com and CheckedSafe, which gives us unmatched capability to coordinate transport and accommodation at scale, even in the most complex or time critical situations. \n \n Backed by ComfortDelGro, one of the world’s leading mobility groups, CMAC Group continues to operate with the agility and innovation of an independent business whilst benefiting from the strength, stability and global reach of a major international parent company. \n \n You’ll be joining a team that thrives on solving real world challenges, shaping the future of mobility and delivering exceptional service when it matters most. If you’re driven, curious and excited by meaningful impact, you’ll feel right at home here. \n \n CMAC Group actively promotes equality, diversity and inclusion (EDI). \n \n EDI is extremely important to us and we work hard to ensure that everyone connected with CMAC - whether employees, customers, Board Members, suppliers, or partners - has genuine and equal opportunities to participate in our organisation. \n \n We welcome and support people of all backgrounds and identities, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. \n \n Our aim is to create an environment where everyone’s rights, dignity, and individuality are respected. \n \n We value the unique contribution each person brings to our team and business, and we are committed to building an environment where everyone feels included and able to thrive. \n \n CMAC Group is an equal opportunities employer. We welcome applications from all suitably qualified candidates and are committed to ensuring fair, accessible, and equitable treatment for all applicants and employees.

We are looking for an enthusiastic and motivated individual to join our team as a Transport Supervisor at our Chorley site. Reporting directly to the Transport Manager, you will play a key role in supporting the day-to-day supervision of the transport team and ensuring an exceptional level of service for our customers.Location: Drumhead Road, Chorley, PR6 7DEHours: Monday to Friday / 40 hours per week / 8:00 16:30Salary: up to £32,000.00, depending on experienceOffer is subject to a satisfactory drugs and alcohol testMain ResponsibilitiesEnsuring all deliveries are complete and loaded onto the correct vehicle each morning.Ensuring efficient, safe, complaint, timely delivery of orders to customersEnsuring that communication between departments is ongoing and utilised to maintain an environment of continuous improvement.Supporting when required to ensure overall compliance for all transport related processes and proceduresSupporting when required to ensure all record keeping and data reporting is up to date and meets required standardsSupporting when required to ensure key performance indicators and operational targets are met.Support any new policies and procedures relating to the operational processQualifications and ExperienceFull UK driving Licence (HGV Licence desirable)Knowledge of UK transport legislationExperience in transport or logistics (ideally 3 years plus experience)CPC (Certificate of Professional Competence) or IOSHBenefits Free on-site parkingPension Auto enrolmentEmployee assist programmeAbout us The Dalziel group serves the meat processing and retail butchery industry from strategically located distribution sites throughout the United Kingdom. Our product range encompasses meat seasoning blends and ingredients for food processors, a full range of butchers supplies, crumb and battering systems, plastic casings for cooked meat applications and industrial food machinery.At Dalziel our approach to diversity is simple: it is about embracing everyone. We work hard to ensure we have a culture where people can be confident in themselves and feel part of our team. We are doing what we can to build a more equitable workplace.Dalziel is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender status, religion or belief, marital status, or pregnancy and maternity.SupportIf you require further assistance when applying for this position which may have an impact your application process, please don't hesitate to reach out to me directly at 0191 438 7564. Our company is dedicated to creating an inclusive and accessible recruitment process, and we are committed to providing support to ensure equal opportunities for all candidates.TPBN1_UKTJ

Bensons for Beds is seeking an experienced IT Service Delivery Manager to lead end-to-end IT service delivery, performance, and continual improvement across the organisation. You will collaborate with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-f

This is an exciting opportunity to work with stakeholders, technology teams, and external partners to ensure reliable, efficient, and customer-focused IT service delivery across the organisation. Ensure IT services are delivered in accordance with relevant security, governance, compliance, and busin

Business Administration Apprentice - Skills for Work Close date - 31/08/2026 Salary: a) Age 16-18 - £8 per hour b) Age 19 or over in first year - £8 per hour c) Aged 18-20 and have completed first year - £10.00 per hour d) Aged 21 or over and have completed first year - £12.21 per hour 29.6 hours per week The Job We are looking for an enthusiastic and motivated individual to join our Skills for Work team. This is an excellent opportunity to gain valuable workplace experience whilst working towards a Level 2 Business Assistant Apprenticeship followed by a Level 3 Business Administrator Apprenticeship. In this role, you will provide essential administrative support to the Skills for Work team, helping to ensure the smooth delivery of a range of courses and services. You will assist with setting up and maintaining administrative systems and processes, ensuring records and data are accurate, up to date and available to support service performance and continuous improvement. Working closely with the Skills for Work Manager, you will act as a key point of contact for Job Centre Plus, partner organisations and students, responding to enquiries in a professional and timely manner. You will develop a wide range of administrative, organisational and customer service skills while gaining practical experience in a supportive and busy working environment. What We Are Looking For We are seeking a positive and reliable individual who is keen to start a career in administration and committed to completing a Level 2 and Level 3 Business Administration Apprenticeship, including the End Point Assessment, within the duration of the contract. You will be comfortable using a range of IT systems, including Microsoft Word, Outlook and basic Excel, whether this experience has been gained through education, work experience, volunteering or personal use. You will have an organised approach to your work and understand the importance of maintaining accurate records and handling information appropriately. You should be confident communicating with a variety of people, both in writing and over the telephone, and enjoy providing excellent customer service and support to others. Most importantly, you will demonstrate professionalism, attention to detail and a clear understanding of the importance of confidentiality. With a willingness to learn and develop new skills, you will bring enthusiasm and a proactive attitude to a role where no two days are the same

NEIGHBOURHOOD OFFICER Blackburn or Blackpool £31,403 rising to £33,056 (at 2 years subject to performance) Permanent, Full Time L&G Contract (Legal & General) Job Purpose Reporting to the L&G Contract Manager, the Neighbourhood Officer will play a key role in delivering high-quality housing management, customer service and neighbourhood services across the L&G portfolio. You will be responsible for providing a responsive, customer-focused service, acting as a key point of contact for customers while supporting the effective management of homes, tenancies, neighbourhoods and communities. The role combines customer service, tenancy management, repairs co-ordination, lettings, estate management and administrative support to ensure customers receive an excellent service and sustainable tenancies are maintained. Working as part of the dedicated L&G contract team, the role will support the delivery of contractual obligations, customer outcomes and performance standards across the portfolio, ensuring services are delivered efficiently, consistently and in line with the expectations of both Great Places and L&G. What you’ll be doing; Deliver excellent customer service and act as a key point of contact for customers across tenancy, neighbourhood, repairs and housing management services, resolving enquiries efficiently and ensuring customers receive a high-quality, responsive service. Manage all aspects of lettings, voids and customer onboarding activities, including advertising properties, arranging viewings, completing sign-ups and ensuring homes are re-let efficiently in line with contract and performance requirements. Take appropriate action on low-level rent arrears cases in accordance with agreed policies and procedures, supporting customers to sustain their tenancy through early intervention, payment arrangements, financial inclusion advice and referral to specialist support services where appropriate. Support tenancy sustainment by building positive relationships with customers, identifying emerging issues at an early stage and providing advice, guidance and signposting to services that support health, wellbeing, employment, digital inclusion and financial resilience. Co-ordinate responsive repairs, planned maintenance and compliance activity across the L&G portfolio, liaising effectively with customers, contractors and internal teams to ensure works are completed safely, efficiently and to the required standard. Undertake tenancy visits, estate inspections and neighbourhood management activities to ensure homes, communal areas and neighbourhoods are safe, well-maintained and attractive places to live, taking ownership of any actions identified. Assist in addressing anti-social behaviour, safeguarding concerns, tenancy breaches and community safety issues by gathering evidence, maintaining accurate records and working in partnership with internal teams and external agencies to achieve positive outcomes for customers and communities. Maintain accurate housing management records, performance information and contract data, ensuring all customer interactions, actions and outcomes are recorded promptly and in accordance with company procedures. Support effective complaint resolution by investigating issues, gathering relevant information, identifying lessons learned and contributing to continuous service improvement across the L&G contract. Contribute to the successful delivery and continuous improvement of the L&G contract, working collaboratively with colleagues, customers and stakeholders to achieve contractual outcomes, service standards and customer satisfaction targets. What You'll Need Experience of delivering excellent customer service in a housing, property, repairs or community-focused environment. Experience managing a varied workload and competing priorities. Strong communication and interpersonal skills. Experience maintaining accurate records and using housing, repairs or customer management systems. Excellent organisational and administrative skills. Ability to build positive relationships with customers, contractors and colleagues. Ability to work independently and collaboratively as part of a team. Strong IT skills, including Microsoft Office applications. Commitment to safeguarding, equality, diversity and inclusion. This role requires travel across regions, therefore, a full UK driving licence and access to a vehicle are essential. Experience in social housing, neighbourhood management or tenancy services. Knowledge of housing management, lettings, repairs or income collection processes. Understanding of anti-social behaviour, safeguarding and tenancy sustainment. Experience using housing management and repairs systems such as QL, DRS or equivalent. What We Need From You A passion for delivering excellent customer service. Empathy and understanding of the challenges faced by customers and communities. Professionalism, integrity and accountability. A proactive and solution-focused approach. Commitment to partnership working and continuous improvement. Flexibility and willingness to support changing business needs. Dedication to creating great homes, supporting great communities and delivering great services. What we give you in return for your hard work and commitment Pension ¦DC Scheme (up to 10% contribution from both colleague and Great Places) WPA ¦Healthcare auto enrolled at no contribution level with £1250 of savings available- option to increase & add on family members The Market Place ¦High street, restaurant & supermarket discounts, gym memberships, cycle to work, smart tech loans and much more Annual Leave ¦Start at 26 days annual leave, increasing up to 30 days within 5 years+ Bank Holidays Reward & Recognition ¦ You Count Rewards are individual reward’s for going ‘above & beyond’ Help with transport ¦ We offer season ticket loans, an affordable way to purchase season tickets for public transport at discounted rates. Wage Stream ¦ You can access savings opportunities and early access to wages At Great Places we believe the wellbeing of our colleagues is vital to enable them to deliver to great services, all your benefits can be used inside and outside of work. “Great Places Housing Group is committed to safeguarding and promoting the welfare of children, young people and adults and expects all our colleagues to share this commitment. All successful applicant(s) will be subject to an enhanced criminal records background check (Child and Adult Workforce, Child Barred List). Further detail on our commitment to safeguarding children/young people & vulnerable adults can be found in the Great Places Housing Group Safeguarding Policy & Recruitment Policy on our website

Buyer / Procurement Specialist – Genuine Opportunity for Progression! Blackburn | £45,000 per annum + Excellent Benefits | Permanent | Fully Office Based Are you an experienced Buyer or Procurement Specialist with a strong commercial mindset? We are working exclusively with an established and growing award-winning manufacturing business based in Blackburn, who are looking to appoint a Buyer / Procurement Specialist to join their expanding Supply Chain team. This is an excellent opportunity for someone with strong commercial purchasing and supplier negotiation experience to take ownership of purchasing activity and make a genuine impact on the business. Working closely with suppliers and internal stakeholders, you will be responsible for securing the right products and materials at the right price, while identifying opportunities to reduce costs, improve supplier terms and deliver commercial value. Reporting to the Supply Chain Manager, this is a hands-on role with no direct reports, offering genuine opportunity to develop and progress as the procurement function grows. Systems and IT-savvy candidates will excel in this role. The Role Commercial Purchasing & Procurement Managing purchasing activity across assigned product and material categories Negotiating pricing, payment terms, lead times and service levels Obtaining and analysing quotations, RFQs and tenders Identifying cost-saving and alternative sourcing opportunities Challenging supplier pricing and identifying opportunities to improve value Managing purchase orders from placement through to delivery Ensuring purchasing decisions balance cost, quality, availability and service Supplier Management Building and maintaining strong supplier relationships Negotiating with suppliers to achieve improved commercial terms Monitoring supplier performance across cost, quality and delivery Supporting supplier reviews and performance improvement initiatives Resolving supplier, pricing and delivery issues Developing long-term supplier partnerships Commercial & Process Improvement Reviewing supplier spend and identifying cost reduction opportunities Supporting procurement reporting and KPI tracking Using ERP systems and Excel to analyse purchasing data Identifying opportunities to improve purchasing processes Working closely with planning, production and operations to ensure requirements are met About You We are looking for a commercially driven purchasing professional who can demonstrate the ability to deliver tangible value through effective procurement. You will ideally have: Previous experience within buying, purchasing or procurement Manufacturing experience would be advantageous Proven supplier negotiation experience Experience negotiating pricing, terms and service levels A track record of identifying cost-saving opportunities Experience with RFQs, quotations or supplier selection Strong understanding of purchase order management Excellent commercial awareness and analytical skills Experience using ERP systems and Microsoft Excel Strong communication and organisational skills The confidence to challenge suppliers and negotiate effectively A CIPS qualification or working towards one would be advantageous, although practical purchasing experience and commercial ability are equally valued. There is potential for the company to support CIPS qualification in the future. What's In It For You? £45,000 per annum 25 days annual leave + 8 Bank Holidays Genuine opportunity for progression CIPS qualification support Cycle to work scheme Employee product discount Birthday day off Company pension scheme Supportive working environment Free on-site parking Why Apply? This is a great opportunity for a Buyer or Procurement Specialist who wants to have a genuine commercial impact. You will have the opportunity to influence supplier pricing, negotiate improved terms, identify cost savings and improve purchasing processes within a successful and growing manufacturing business. This is not currently a management role, with no direct reports, so the focus is firmly on your commercial purchasing expertise and ability to deliver results. Role Details Location: Blackburn – Fully Office Based Salary: £45,000 per annum Hours: Monday to Friday, 9:00am – 5:30pm Core Hours: 9:30am – 4:00pm with flexibility around start and finish times Contract: Permanent Reporting to: Supply Chain Manager Direct Reports: None Parking: Free on-site To Apply Please send your current CV, salary expectations and notice period to (url removed) or call me on (phone number removed) for a confidential discussion

Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land. We are a $13+ billion global technology company, home to more than 224,000 people across 60 countries, delivering industry-leading ca

We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. Monitoring service standards and identifying opportunities

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. And with our values being community spirit, responsibility, innovation, customer foc

Lincolnshire Co-op is seeking an IT Service Operations Manager to own IT services, ensuring reliable, high‑quality delivery across business areas. You will bring strong leadership, communication and vendor management skills, with ITIL knowledge to guide service improvements and change control proc

As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. It's why we're looking for someone who's just as committed as we are, to push for ge

You will oversee day-to-day IT operations, ensure reliability and security, manage budgets and third‑party relationships, and drive improvement projects to support high‑quality care across the organisation. You will develop practical IT and data plans, align with senior leaders, and coach the IT

A leading manufacturer of liquid waste equipment in the United Kingdom is seeking an IT Manager to oversee its entire IT infrastructure. The position is office-based in Solihull with potential travel to other sites. The company offers a comprehensive benefits package including a £500 holiday bonus,

Genuit Group, a FTSE 250 business, is seeking an IS Project Manager to lead end-to-end IT and digital initiatives across the Group. Leeds or Doncaster based with travel to sites, you will shape project delivery across multiple business units and drive successful implementation to support growth and

The Service Delivery Manager will be responsible for coaching and developing staff, driving performance, ensuring compliance and safeguarding standards are maintained, and delivering a high-quality, participant-centred service for individuals with disabilities and health conditions. We are a Disabil

Undisclosed company in Oxfordshire seeks an experienced IT Project Manager to deliver business-critical projects. This role requires a minimum of 5 years in IT Project Management, with proven success in delivering projects on time and within budget using structured methodologies. This hybrid positio

As the Ecommerce Service Delivery Manager, you will play a pivotal role delivering and enhancing the digital experience for our customers. Manage the end-to-end delivery of ecommerce projects, including new features, platform improvements, integrations, and system upgrades, ensuring alignment with b

Atlas is seeking an IT Technical Project Manager in the United Kingdom to own end-to-end delivery of complex technology projects across IT Desktop, Networking and Business Systems. Experience with PRINCE2, Agile or Kanban is expected, with Atlas offering learning and development and a collaborative

The Woodland Trust is looking for a Service Delivery Manager to help deliver high quality services to meet the needs of the organisation. Position not right for you? Share it with someone you know. Strong collaboration skills with the ability to build strong relationships with internal and external

Senior Delivery Manager/ Lead Delivery Manager. The National Gallery is seeking a dynamic professional to lead the delivery of a responsive Information Systems Service Desk and ITSM platform, ensuring exceptional support for National Gallery employees and contractors across on site and remote enviro

The role is based in the United Kingdom and involves a hybrid setup with on-site presence three days per week at a luxury vehicle manufacturer’s site. Tiro Contracts - Contract & Interim Solutions is seeking an experienced IT Project Manager (Contract) to deliver multiple technology projects end t

Dexter Talent is seeking an experienced Project Manager to join its delivery team. You will deliver projects to agreed time, cost, quality and scope targets, manage client stakeholders, produce key reports and documentation, and collaborate with engineering, operations and pre-sales to ensure succes

Convergence Group is seeking a Service Delivery Manager to ensure our customers receive top-tier service for LAN and WAN networks. You’ll support the Service Delivery & Assurance team as the trusted partner for our customers, ensuring they get the best out of our network products and services. You

Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact for assigned customers, ensuring we deliver a

We’re recruiting a Technical Service Delivery Manager to oversee the successful delivery of services for our primary customer. Seetec is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age,

The role reports to the Head of IT & Information Security, with a salary around £85,000 per annum plus benefits, and involves partnering with stakeholders to align IT services to operational. Edward Mann is seeking an Infosec Manager with Operational Technology experience to lead IT service deliver

Candidates should have experience in IT service delivery, with knowledge of Microsoft tools and ITSM platforms. This hybrid position involves leading the IT support team, managing escalations, and ensuring service quality across the UK and European offices. A dynamic IT services company seeks an Inf

You will collaborate with client teams, internal consultants, and third parties, shaping complex projects while growing the practice and maintaining a pragmatic, flexible approach to delivery. MIGSO-PCUBED is hiring for a Delivery Lead/Consultant role. You will drive end-to-end software delivery and

A leading technology services firm is looking for a Service Delivery Manager (SAP) to oversee a high-scale SAP landscape for a luxury fashion brand. The candidate will drive end-to-end application development and support, managing vendor relations and optimizing service delivery. This role offers co

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland. Service Delivery Manager – North East. Promote a proactive, first-time-fix approach wherever work falls withi

My leading Banking client are looking for a talented and motivated individual to play a key role in the delivery of strategic IT solutions to Finance functions across their EMEA entities. The main focus will be in Finance Data & Processing Architecture including the roll out of Azure Databricks Lake

Solid experience in IT Service Transition, NOT just BAU IT Service Management or IT Project Delivery. Successful candidate will be working across a varied portfolio of projects, partnering with delivery teams, Service Owners and stakeholders to drive service readiness, manage go-live activities and

Woodland Trust is seeking a Service Delivery Manager to lead IT service delivery, ensuring high-quality services for the organisation. The role covers incident escalation, service desk operations, asset management, and continual improvement in collaboration with our co-supplier. Hybrid role with hom

A leading UK financial services group is looking for an experienced IT Service Delivery Manager to join their Group Finance team. This role involves building relationships to ensure high-quality IT services, managing supplier performance to meet SLAs, and collaborating on IT projects. The ideal cand

Service Delivery Manager (SDM). Service Delivery Manager (SAP) — Luxury Fashion Retail. You’ll own service outcomes, orchestrate multi‑vendor teams, drive platform modernization, and safeguard business continuity across core retail processes:.

Our mission? To provide ‘Connectivity as a Service’ (CaaS) - and we need a Service Delivery Manager to ensure our customers experience the very best service in the industry. As our Service Delivery Manager, you’ll support the Service Delivery & Assurance team as the trusted partner for our cus

A prominent government digital department is seeking a Senior IT Service Manager to lead complex service migrations of IT products. With a competitive salary of £57,946 and additional benefits including hybrid working and a generous leave package, this is an excellent opportunity to impact millions

In this role, you will lead the IT Service Desk team, ensure high levels of customer satisfaction and efficient service resolution, while monitoring and improving service delivery processes. We are looking for an experienced and dynamic Service Delivery Manager to oversee the efficient, reliable, an

A community-focused housing organization in the United Kingdom is looking for an experienced ICT Service Delivery Manager. This role involves overseeing the delivery of IT services, managing the IT Service Desk, and ensuring high customer satisfaction. The ideal candidate will have significant exper

We are currently recruiting for an experienced Service Delivery Manager to join our Home Office contract, covering the North East from Newcastle to Hull, with regular travel into Scotland. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security a

We’re looking for an experienced IT Service Delivery Manager to join our Group Finance team. This is a fantastic opportunity to play a key role in ensuring our business receives high-quality IT services that meet customer needs and drive satisfaction. Collaborating on IT projects and changes to en

You’re a dynamic IT professional with a proven track record in IT service delivery or helpdesk management, ideally within a high‑touch, fast‑paced corporate or professional services environment. An unique opportunity has arisen for an experienced IT Service Delivery Manager to join a leading g

UK Atomic Energy Authority is seeking a Project Manager in the Computing Division to deliver IT projects across infrastructure, digital services, cyber security and advanced computing. You will lead projects end-to-end, ensuring on-time delivery, adherence to budget and high-quality outcomes that de