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Cyber Security Placement Programme - No Experience Required Are you looking to benefit from a new career in IT and Cybersecurity? Skills shortages in the IT sector are driving the need for qualified, entry-level career seekers and career changers. \n We help place graduates from this programme in top UK companies and organisations needing to employ entry-level IT and Cybersecurity staff that can hit the ground running with up-to-date skills gained from this programme. \n The best part is you will not need any previous experience as fully accredited training, which includes tutor support and mentoring, provides you with the skills, practical knowledge and qualifications for you to secure a professional job and career in IT. You will also have the reassurance of a job guarantee (18K-£35K) upon completion. \n Whether you are working full time, part time or are unemployed, this package has the flexibility to be completed at a pace that suits you and can be completed in a few weeks or a few months (step 1 to 4 below). Your job and career goals are completed in 4 easy steps. \n Step 1 - Accredited Online Training \n The first step is completing a selection of professional, accredited and industry recognised courses from CompTIA which is the global leader in IT Technician, Networking and Cybersecurity training. The training is delivered via multimedia rich video tutorials, practice labs, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor and a support mentor to help you throughout your training. \n Step 2 - Practical Training \n You will gain practical experience by using practice labs which enable you to practice and master what you have learned. Gaining practical hands-on experience gives you confidence to be proficient in your first IT role. This combination of theoretical and practical skills is what line managers need you to have to be effective and confident in your role. \n Step 3 - Official exams \n You will then go on to sit the CompTIA A+ and the CompTIA Network+ exams to give you the official certifications which will be recognised not only in the UK, but worldwide. The CompTIA A+ is the most asked for certificate for entry-level IT roles \n and the certification most IT Managers start their own careers with. All PCs in a professional environment are networked to servers, cloud based or otherwise and the Network+ gives you a needed foundation level of knowledge in networking. \n Step 4 - IT Technician placement (£18-£25K) \n We work with you to secure your first role as an IT Technician, with a starting salary of anywhere between £18K-25K. Ideally you will need to gain two years’ experience in this role before you can progress into a cyber security role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cybersecurity field. This official, accredited training consists of online training, practical training and an official exam (CompTIA Security+). Further we can tailor the package to include courses like the Certified Ethical Hacker and Certified Network Defender depending on your requirements and future direction. \n Cybersecurity Role \n Once you have completed all the mandatory training in step four and have gained two plus years experience in the IT industry, you will be ready to move into higher paying Cybersecurity roles. Our recruitment support team specialises in the IT and Cybersecurity space and roles at this level have an average starting salary of £35K. \n We have been helping career changers and new career seekers gain new careers since 2009 and we are a CompTIA Gold Partner, accredited by the BCS (Chartered Institute of IT/ British Computer Society) and the EC-Council to ensure we provide the highest levels of training. \n In addition, we are also ELCAS approved to help members of the Armed Forces, Service Leavers and Veterans gain rewarding careers in IT and Cybersecurity. \n Job Guarantee \n Due to the success of this programme and the skills shortage of entry-level IT staff, we can guarantee you will secure a job upon completion of your study programme or we will refund you 100% of your course fees back. This is subject to our terms of learning/ terms of business. \n Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. \n Keywords: IT Technician, IT Helpdesk, IT Security, IT Field Engineer, Cyber Security, IT Support, 1st Line Support, 2nd Line Support, IT Training Course, Cyber Training Course, Cyber Security Course, First Line Support, Second Line Support, IT Security Engineer, IT Engineer, CompTIA A+, CompTIA Network+, CompTIA Security+, Ethical Hacker

Kickstart Your Career in Ethical Hacking – With Guaranteed Job Opportunities \n Are you ready to break into one of the fastest-growing industries? Cyber professionals are in high demand worldwide, and Newto Training can help you become one of them. \n Our Ethical Hacker Career Programme is designed to give you industry-recognised certifications, practical work experience through project work, and the skills employers are looking for. Whether you’re new to IT or looking to transition your skills, we’ll get you job-ready and connect you with our partner companies to help you secure your first role. \n What You’ll Achieve: \n\n • Globally recognised certifications: Microsoft Azure Fundamentals, Certified Cybersecurity Technician (CTT), Certified Ethical Hacker (CEH) & Forescout FSCA (free exam re-sit included)\n, • Hands-on project work that counts as real-world experience, including:\n, • Troubleshooting, Printer Management, Back Up/Disk Partition, and Network Mapping\n, • Networking with Cisco: Wireless Management, VLANs, Routing Protocols, Server Management, and Port Security\n, • Microsoft Azure: IaaS & PaaS deployment, Storage Management, Virtual Networks, Security, and IoT solutions\n, • SIEM Technologies (Splunk) for security monitoring and analysis\n, • Vulnerability Management using Tenable\n\n What You’ll Get: \n\n • 100+ hours of live, instructor-led online training\n, • Direct experience simulating the challenges you’ll face in the workplace\n, • Skills that certify your ability to protect, monitor, and manage IT environments\n, • A guaranteed route into employment through our network of hiring partners\n\n At Newto Training, we don’t just teach you theory, we make sure you leave with the skills, certifications, and experience to step straight into your first role. \n Ready to launch your cyber career? Apply now and secure your place today. \n Course cost - £3495, or, £291.25 per month \n \n We guarantee you will be offered a job upon completion, or we will refund you 100% of your course fees.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔Independence in a mobile role ✔The stability and support of a trusted national organisation ✔Ongoing development, including future EV and diagnostic skills ✔A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔Independence in a mobile role ✔The stability and support of a trusted national organisation ✔Ongoing development, including future EV and diagnostic skills ✔A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,178, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. Where you’ll work You’ll be part of the Stevenage cluster, covering areas like Stevenage, Hitchin, Letchworth Garden City, Welwyn Garden City, Hertford. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔Independence in a mobile role ✔The stability and support of a trusted national organisation ✔Ongoing development, including future EV and diagnostic skills ✔A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Join the RAC as a Mobile Vehicle Technician in our SMR Division - a new era of mobile repair. • A competitive base salary of £40,170, with on-target earnings of up to £52,000, • A guaranteed overtime option to increase your base salary, plus additional overtime and bonus opportunities, • 40 hours per week, with core hours from 8:30 am to 5:00 pm, and 1 in 4 Saturdays. Where you’ll work You’ll be part of the Norwich cluster, covering areas like Norwich, Great Yarmouth, Lowestoft, Aylsham, Wymondham, Beccles. You’ll be out on the road in your local area, working through a clearly planned schedule of appointments - no reactive callouts, just organised, pre‑booked work where you can focus on doing the job properly. A Different Kind of RAC Role: Welcome to SMR The RAC is known for roadside rescue - but this isn’t that. Our Service, Maintenance & Repair (SMR) division is a newer, fast-growing part of the RAC, built to deliver planned, structured repair and servicing directly to members - from their driveway to their workplace car park. There are no emergency callouts, no unpredictable shift patterns and no roadside recoveries. Instead, you’ll work through a scheduled list of jobs, with the time, tools and support you need to do quality work. What to expect Your day starts with a clear digital schedule. Each job is pre‑booked, with the member expecting you. You’ll carry out: • Routine servicing, • Diagnostics using advanced mobile equipment, • In‑depth repairs you’d normally complete in a workshop, • Member advice and recommendations based on your inspection, • Vehicle safety checks aligned to RAC standards And because SMR is structured, you’re not reacting to breakdowns - you’re delivering planned work that you can prepare for. From day one, you’ll have everything you need: a fully equipped RAC van, fuel card, uniform, full tool set and advanced diagnostics. You’ll use your technical skill and problem‑solving ability to get people moving again; safely, quickly and confidently. Why SMR is different (and why techs love it) • Planned appointments instead of emergency responses, • Consistent workflow instead of unpredictable demands, • In‑depth repairs, not roadside temporary fixes, • Time to do the job properly, with support and parts ordering built in, • Clear schedules using RAC’s mobile service platform It’s the ideal role for techs who want variety and independence without the reactive nature of Patrol. What you’ll need... Either: NVQ Level 2 qualification in Light Vehicle Maintenance (or equivalent) with 2+ years’ experience or 5+ years’ experience as a Vehicle Technician/Mechanic and A full UK driving licence with fewer than 6 points No CV required when you apply and it takes just 5 minutes – it's easier than ever to start your journey with us. As a Mobile Mechanic at the RAC, you’ll get benefits that go the extra mile: • Earnings That Motivate - enjoy a market-competitive base salary of £40,170, with the opportunity to increase your earnings up to £52,000 through bonuses and premium-rate overtime. A full-time 40-hour week, with Monday–Saturday availability (8am–8pm), offers flexibility and stability, • Opt-in Guaranteed Overtime - after your first month, you can choose to work extra rest days at £30 per hour. Just one extra day a month could earn you £3,000 more per year on top of your base salary. Two extra days could give you an extra £5,000. It's your choice - more flexibility, more reward., • Tools to Drive Your Future - get started with a free RAC Ultimate Complete Breakdown Service from day one, plus access to a car salary sacrifice scheme (including electric vehicle options) after 12 months, delivering serious tax savings., • Time Off That Matters - enjoy 23 days of holiday (rising to 25 with service), plus bank holidays. We also support work-life balance with paid family leave, flexible schedules, and practical resources to help navigate personal commitments., • Financial Security & Perks - pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits), designed to support you long-term., • Wellbeing That Works for You - our 24/7 confidential support service is available to you and household members aged 16+, offering reassurance whenever you need it., • Extras That Make a Difference - access Orange Savings, our exclusive discount portal with deals across top retailers, holidays, tools, tech and more. After passing probation, you’ll automatically join our Colleague Share Scheme, giving you a stake in our collective success. Who thrives here? You’re more than just great with tools - you’re great with people. Our Mobile Mechanics are the face of the RAC: working on driveways, in car parks, speaking directly with members, and providing reassurance, clarity and high-quality service. You enjoy independence, problem solving and real variety - each job is different. From servicing and diagnostics to in depth repairs and reporting, you’re hands-on, adaptable and confident making decisions on the spot. You take pride in using your technical ability to genuinely help people and keep them moving. The role is ideal if you want: ✔Independence in a mobile role ✔The stability and support of a trusted national organisation ✔Ongoing development, including future EV and diagnostic skills ✔A role where giving members complete peace of mind is simply part of what you do We’re the RAC At the RAC, we don’t stand still. With over 125 years of history and 12.5 million members, we’re on a mission to become the UK’s number one motoring services provider. Our culture reflects that ambition – backed by a 4.5-star Glassdoor rating, our people know we’re serious about career growth, recognition, and support. We celebrate individuality and champion every voice. As an equal opportunities' employer, we welcome people from all backgrounds and walks of life – it’s what sets us apart and drives us forward.

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The team you will joinOur IT Team sits within our wider Business Services Division. The team is responsible for all aspects of IT across the business, covering User Support, Infrastructure, Security, Data and Development Teams. This role sits within a cross-functional team focused on developing innovative solutions that improve how our colleagues deliver legal services and enable better client outcomes, aligned with our strategy ‘Empowering clients and colleagues to achieve their next level’.The work you will be doingAs Product Delivery Team Leader, you will support the successful evolution and continuous improvement of Birketts' digital products and services. Working closely with business stakeholders, Product Managers, Business Analysts and technical leadership, you will ensure that product priorities are aligned with business needs and focused on delivering meaningful value to the firm.Working in partnership with the Director of Business Solutions and the Product Development Team Leader, you will facilitate effective product planning, discovery and prioritisation activities, ensuring teams make informed decisions about what to build and why.The role will support Birketts' transition from traditional project-based delivery towards a more product-led approach. You will coach Business Analysts and Product Managers, helping to develop product management capability, encourage collaboration with stakeholders, and promote continuous learning and improvement across digital product teams.You will work closely with the firm's Business Change function on firmwide initiatives delivered through more traditional project-based approaches, helping to ensure alignment between the wider technology roadmap, operational change and transformational change activities. The role will support effective collaboration between Business Change, product management and technology teams, helping ensure the most appropriate delivery approach is adopted based on the nature of the initiative and the outcomes being sought, recognising that some initiatives may be best suited to structured project delivery while others will benefit from more product-led or agile delivery approaches.Success in this role will be reflected in stronger product management capability, clearer product priorities, and improved alignment between business needs and delivery outcomes.Main Responsibilities:Work with stakeholders to understand business needs and help shape product initiatives and prioritiesAssist Product Managers and Business Analysts in defining and maintaining product backlogsLead prioritisation discussions and provide constructive challenge to ensure effort is focused on the highest-value opportunitiesLead the development and communication of product roadmaps alongside Product Managers and stakeholdersEnsure product priorities are clearly defined, understood and aligned with business objectivesEnsure product priorities appropriately consider business value, risk, compliance and operational impactsPromote product discovery practices that help teams better understand user needs, business challenges and opportunities for improvementEncourage the use of stakeholder feedback, user insight and data to inform product decisionsSupport teams in reviewing outcomes and identifying opportunities for continuous improvementHelp ensure products continue to evolve in line with changing business needsLead, mentor and develop Business Analysts and Product Managers; build and mature Birketts' product management capabilityLead the growth of product management skills, including discovery, prioritisation, stakeholder management and outcome-focused thinkingEncourage collaboration, knowledge sharing and continuous learning across the teamSupport individuals in setting objectives and developing their professional capabilitiesSupport Birketts' transition from project-based delivery towards a more product-led approachSupport the adoption of consistent product management, discovery and prioritisation practices across digital product teamsEncourage outcome-focused decision making and effective collaboration between business and technology teamsWork closely with the Director of Business Solutions and Product Development Team Leader to continuously improve how products are shaped, prioritised and evolvedWork with Business Change, Infrastructure, Security and Architecture stakeholders to align product roadmaps with technology standards, operational considerations and wider business prioritiesEnsure products balance user needs, business priorities, risk and compliance requirementsPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forExperience supporting the delivery and continuous improvement of digital products or servicesExperience balancing user needs, business priorities and delivery constraints when making product decisionsExperience leading product planning, roadmap development and prioritisation activities for digital products or servicesA strong understanding of product management principles, including product discovery, prioritisation and continuous improvementExperience working with Business Analysts, Product Managers, Product Owners or similar rolesAbility to coach individuals and teams in developing product management capabilityExperience helping organisations adopt more product-led ways of workingStrong stakeholder engagement and facilitation skills, with the ability to build effective working relationships across business and technology teamsAble to balance competing priorities and support informed decision making in complex environmentsComfortable working collaboratively with technical and delivery teams to shape and evolve productsA pragmatic, outcome-focused approach, with a willingness to challenge constructively and drive continuous improvementStrong communication skills, with the ability to explain complex ideas clearly to both technical and non-technical audiencesAn interest in developing people, fostering collaboration and building high-performing teamsDegree-qualified or able to demonstrate equivalent relevant experienceHybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

R13 Recruitment are supporting an innovative and growing technology organisation in their search for a Service Desk Analyst to join their client support team. \n This is an excellent opportunity for someone looking to develop their career within software and technology support, joining a collaborative environment where customer service and problem-solving are at the heart of everything they do. Supporting a specialist software platform, you will play a key role in delivering a high-quality experience to clients while developing valuable technical and client-servicing skills. \n Full-time, Monday to Friday hours with hybrid working available. Salary offered is circa. £26,000. Full product training will be provided, making this a fantastic opportunity for someone who is passionate about technology and customer support and wants to build a long-term career within a growing IT business. \n The Company \n This forward-thinking technology business develops and delivers specialist software solutions to their clients. With a strong focus on innovation, collaboration and client success, they offer excellent long-term development opportunities within a supportive and people-focused working environment. \n Benefits \n\n • Hybrid working opportunities\n, • Pension scheme\n, • Ongoing training and development\n, • Clear career progression opportunities\n, • Supportive and collaborative team environment\n, • Exposure to cutting-edge technologies and projects\n\n The Day to Day \n\n • Providing first-line remote support to software users and clients.\n, • Logging and managing incidents and service requests via the ticketing system.\n, • Investigating and troubleshooting technical issues using internal and external resources.\n, • Prioritising support tickets based on urgency and impact.\n, • Escalating more complex issues to specialist teams where required.\n, • Maintaining accurate documentation and updating records clearly and consistently.\n, • Providing timely updates to clients and internal stakeholders.\n, • Supporting user onboarding/offboarding and access management processes.\n, • Assisting with password resets, account amendments and user administration.\n, • Contributing to knowledge base documentation and process improvements.\n, • Ensuring compliance with internal security and operational procedures.\n\n You Will Have / Be \n\n • Previous experience within a customer service, service desk or helpdesk position.\n, • Excellent communication skills, both written and verbal.\n, • Strong customer service and relationship-building abilities.\n, • Good IT literacy, including Office 365.\n, • Strong organisational skills and attention to detail.\n, • Ability to prioritise workload and manage multiple tasks effectively.\n, • A proactive and positive approach to problem-solving.\n, • Comfortable working in a fast-paced and evolving environment.\n\n How to Apply \n To hear more details about this fantastic opportunity, please email your CV to Rebecca Headden – Business Partner at R13 Recruitment. If you do not hear from us within 5 working days upon initial submission of your CV, please assume you have been unsuccessful on this occasion. \n \n \n

IT Service Desk Analyst - NHS \n \n Location: Norwich - Hybrid Working \n Contract: Initially 3-6 months \n Day Rate: £110 per day \n IR35: Inside IR35 \n Hours: 37.5 hours per week, Monday-Friday \n Shifts: Between 08:00-18:00 \n Start: ASAP \n \n We are recruiting for an experienced IT Service Desk Analyst to join the Digital Services function of a large NHS community healthcare organisation. \n \n The role will provide first-line technical support to clinical and corporate users, acting as the first point of contact for IT incidents, service requests and technical queries. \n \n Key Responsibilities \n ·Provide first-line technical support for hardware, software, application and network incidents. \n ·Log, classify, prioritise and manage incidents and service requests. \n ·Troubleshoot issues remotely and provide first-time fixes wherever possible. \n ·Install and configure desktop software. \n ·Administer user accounts and system access in line with security policies. \n ·Escalate unresolved incidents to appropriate specialist support teams. \n ·Provide clear technical advice and guidance to users with varying levels of IT knowledge. \n ·Maintain accurate service desk records and documentation. \n \n Essential Experience \n ·Previous experience working within an IT Service Desk, IT support or similar customer-focused technical support environment. \n ·Working knowledge of Microsoft 365 and Windows 10/11. \n ·Experience handling and troubleshooting IT incidents and service requests. \n ·Strong customer service and telephone support skills. \n ·Good technical problem-solving and analytical skills. \n ·Excellent written and verbal communication skills. \n ·ITIL Service Management knowledge or equivalent experience is advantageous. \n \n Important Information \n ·Applicants must be UK residents \n ·No visa sponsorship is available for this role \n ·This role is hybrid, with no fully remote option \n ·Salt contact: Robert Sprigens, \n \n *Rates depend on experience and client requirements

Endpoint Support Engineer - NHS \n \n Location: Norwich - Hybrid Working, covering Norfolk and Suffolk \n Contract: Initially 3-6 months \n Day Rate: £180 per day \n IR35: Inside IR35 \n Hours: 37.5 hours per week, Monday-Friday \n Start: ASAP \n \n We are recruiting for an experienced Endpoint Support Engineer to join the Digital Services function of a large NHS community healthcare organisation. \n \n The role will provide second-line technical support to clinical and corporate users, resolving incidents remotely and in person while supporting the deployment, maintenance and improvement of endpoint hardware and software. \n \n Key Responsibilities \n ·Provide second-line technical support across desktop hardware, software and peripherals. \n ·Troubleshoot and resolve incidents relating to desktops, laptops, applications and associated equipment. \n ·Build, install, configure, upgrade and maintain IT equipment and software. \n ·Manage incidents and service requests within the IT service management system. \n ·Support Active Directory, Windows devices, Microsoft 365, Citrix and endpoint security tooling. \n ·Carry out site visits across Norfolk and Suffolk for hardware rollouts, moves, changes and technical support. \n ·Maintain accurate endpoint asset and support documentation. \n \n Essential Experience \n ·Strong experience providing second-line desktop or endpoint support. \n ·Working knowledge of Active Directory, Windows 11 and Microsoft 365. \n ·Experience troubleshooting desktop and laptop hardware, software and peripherals. \n ·Knowledge of Citrix, endpoint security and asset management solutions. \n ·Strong customer service, communication and problem-solving skills. \n ·ITIL Foundation knowledge or equivalent service management experience. \n ·Full valid UK driving licence and access to a vehicle. \n \n Important Information \n ·Applicants must be UK residents \n ·No visa sponsorship is available for this role \n ·This role is hybrid, with no fully remote option \n ·Salt contact: Robert Sprigens, \n \n *Rates depend on experience and client requirements

Trainee Health and Safety Advisor – No Experience Needed \n Future-proof your career in Health and Safety – starting today. \n \n Looking for a career change? Currently employed but want something better? Or maybe you are between jobs and ready for a fresh start? ITOL Recruit’s Health and Safety Traineeship is designed to get you into a critical industry with zero experience required. \n Train online at your own pace and land your first health and safety role in 1-3 months. \n Please note this is a training course and fees apply \n Job guaranteed - complete the programme and get a job or get your money back. \n Our candidates earn £30,000-£45,000. \n \n Why Health and Safety \n Every workplace in the UK has a legal duty to protect its employees, which is why health and safety professionals are in constant demand. From construction and logistics to healthcare and corporate offices, skilled specialists are essential to reducing risks, ensuring compliance, and safeguarding staff. \n This demand translates into competitive salaries, career progression, and long-term job security. \n \n How It Works \n Step 1 – IOSH Managing Safely \n Begin with IOSH Managing Safely, an internationally recognised course designed for managers and supervisors. You will learn how to assess and control risks, understand legal responsibilities, and investigate incidents. \n Step 2 – NEBOSH General Certificate \n Build on your foundation with the NEBOSH General Certificate, the gold standard for health and safety professionals. This qualification covers workplace hazards, health and safety legislation, and how to design and implement effective safety systems. It’s one of the most widely recognised certifications across industries and opens the door to mid-level health and safety roles. \n Step 3 – Risk Assessments \n Next, you’ll complete a series of workplace-standard risk assessments. This step focuses on the practical application of everything you’ve learned, ensuring you canidentify hazards, evaluate risks, and recommend control measures. \n Step 4 – Job Placement \n Once qualified, our recruitment team works with you directly to prepare applications, set up interviews, and secure your first role in health and safety. \n \n What You Get \n\n • 100% online, self-paced training\n, • NEBOSH & IOSH certifications included\n, • 1-to-1 tutor and recruitment support\n, • Job guarantee – get a job or your money back\n, • Starting salary of £30,000–£45,000\n\n \n \n We Get You Hired \n We're not new to this. ITOL Recruit has 15+ years of experience and has placed over 5,000 people into new roles. \n Our job programmes include certified tutors, UK-accredited qualifications, and one-on-one support from a recruitment adviser focused on placing you. \n We don't believe in empty promises. Complete our programme, follow the process, and if you don't land a job, you get your money back. \n "Eight weeks from complete beginner to Health and Safety Officer. The training was thorough and the job support was exceptional." – Chris M., now working as a Health and Safety Officer in Manchester \n \n Ready to Start? \n If you're detail-oriented, care about people's wellbeing, and want a career that makes a difference, we'll help you turn that into a role you can be proud of. \n Apply now, and one of our expert Career Advisors will be in touch within 4 working hours to guide you through your next steps.

Cyber Security Placement Programme - No Experience Required \n \n Are you looking to kick-start a new career in IT? \n We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training will be provided. You will also have the reassurance of a job guarantee (£24K-£45K) upon completion. We are currently placing over 100 of our graduates into new roles each month. \n Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. \n \n The traineeship is completed in 4 easy steps. \n Step 1 - Online Training \n The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. \n Step 2 - Practical Training \n You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. \n Step 3 - Official exams \n You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. \n Step 4 - IT Technician placement (£24K-£30K) \n You will be placed into your first role as an IT Technician, with a starting salary of anywhere between £24K-£30K. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. \n Cyber Security Role \n Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Technician role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. In this role the average starting salary is £45K. \n At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. \n We have a proven track record of placing 1000+ candidates into new roles each year. Check out our website for our latest success stories. \n Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. \n Keywords: \n IT Security, Cyber Security IT Support, IT Technician, Support Engineer, 1st Line Support, and 2nd Line Support, First Line Support, Second Line Support, Trainee, Training Course, Support, It Security, IT Security Technician, Trainee IT Security, Trainee Cyber Security Technician, It Security engineer, IT Security engineer, Trainee IT Security engineer, Trainee Cyber Security engineer \n 'Please note that this is a training course and fees apply’

Trainee Junior SOC Analyst – £30,000–£65,000 – Job Programme \n \n Job Guarantee \n Complete the programme and get a job, or get your course fees back. \n This is a self-funded programme that leads to employment, fees apply. \n \n Looking to start a career in Cyber Security? \n We are offering a structured pathway into Cyber Security, designed to help you enter one of the fastest-growing sectors with no prior experience. This opportunity includes training, support, and access to our specialised recruitment support for job roles across the UK. \n \n No prior experience required. \n Train online at your own pace and become job-ready in as little as a few weeks. \n \n Our programme includes: \n • Official CompTIA A+, Network+, and Security+ certifications \n • Hands-on training with real-world cyber security scenarios \n • Live labs and practical cyber security exercises \n • Professional CV and LinkedIn support \n • Interview preparation \n • Dedicated recruitment support until placed \n • Personalised 1-1 tutor support \n \n Flexible, affordable, achievable \n To make things easier, we offer flexible payment options, allowing you to spread the cost of your training over 12 months so you can get qualified without financial pressure. \n \n Salary expectations: \n • Cyber Security Analyst: £35,000 – £55,000 \n • Security Engineer / Ethical Hacker: £40,000 – £65,000 \n • Progression into senior cyber security roles with higher earning potential \n \n We support you into employment \n We focus on outcomes, not just training. ITOL Recruit has over 15 years of experience supporting candidates into roles across cyber security, IT support, and network and security-focused positions. \n From the beginning of your journey to the end, you are supported by qualified tutors, and at the end, our specialised recruitment team helps you secure your first job role. \n \n Apply now to get started

Main informationTerm Type: PermanentFulltime: TrueExternal Department: Business ServicesLocation Text: Ipswich, Norwich, Cambridge, Chelmsford, Bristol, SevenoaksAbout usBirketts is a full service, UK Top 50 law firm. With a heritage spanning 160 years, we have more than 700 lawyers and legal professionals and over 600 staff based in Bristol, Cambridge, Chelmsford, Ipswich, London, Norwich and Sevenoaks. We advise businesses, government and public sector organisations and individuals in the UK and internationally across four principal practice groups: Real Estate, Corporate Services, Dispute Resolution and Private Client.We are defined by our Next Level Law proposition. We work with our clients as a proactive partner, horizon scanning and thinking ahead to the changes, challenges or opportunities that they may face.Next Level Law is also applied to our people. Our collegiate culture means everyone is encouraged to achieve their next level in everything they do. RollOnFriday recently ranked us as the 6th best law firm to work at in 2026.With our ambition to succeed, comes a strong desire to make a positive contribution to the communities we serve, and we are committed to delivering the objectives set out in our ESG strategy. Diversity plays an integral part in all that we do, with female partners comprising 45% of our partnership.The work you will be doingWe are seeking a Senior Legal Technologist with strong HighQ experience to join a leading UK law firm. This role will support the design, configuration and adoption of legal technology solutions that improve client collaboration, matter delivery, workflow efficiency and reporting.You will work closely with partners, lawyers, legal operations, knowledge management, IT and clients to gather requirements, build HighQ sites and portals, configure workflows and dashboards, and support technology-enabled legal service delivery. The successful candidate will bring hands-on HighQ administration and solution design experience, strong stakeholder management skills and a practical understanding of legal service delivery. Experience with HighQ, Publisher, forms, workflow automation, permissions, dashboards, Microsoft 365 and wider legal technology platforms would be highly advantageous.Main Responsibilities include:Design, configure and implement HighQ sites, client portals, matter workspaces and collaboration platforms.Develop workflow-enabled solutions using HighQ forms, tasks, notifications, alerts and automation capabilities.Configure permissions, groups, access models, governance controls and security settings in line with firm policy.Create dashboards, reporting views and management information to support matter delivery and client transparency.Maintain HighQ development standards, reusable templates, site structures and platform documentation.Support HighQ troubleshooting, enhancement requests, user queries and continuous improvement activity.Gather requirements from legal teams and translate legal or operational needs into practical technology solutions.Support implementation of legal technology tools across practice groups and client teams.Contribute to solution design for document automation, workflow automation, contract lifecycle management, collaboration platforms, knowledge solutions, AI tools and matter management technologies.Work with IT, information security and third party vendors to ensure solutions are secure, scalable and supportable.Test, iterate and document solutions before and after launch.Identify opportunities to improve legal service delivery through better use of technology, data and automation.Support innovation pilots, proof-of-concept projects and client-facing technology demonstrations.Deliver user training, guidance materials, quick reference guides and show-and-tell sessions.Promote adoption by explaining technology benefits in practical, lawyer-friendly and client-focused terms.Track usage, adoption and value delivered by legal technology solutions.Facilitate discovery workshops with partners, lawyers, business services teams and clients.Act as a trusted adviser to legal teams on the use of HighQ and other legal technology platforms.Support client pitches, panel responses and demonstrations where technology-enabled delivery is a differentiator.Prepare clear recommendations, implementation plans and progress updates for senior stakeholders.Build confidence in HighQ through practical, commercially aware and lawyer-friendly advice.Support HighQ platform governance, administration and housekeeping.Maintain documentation, design standards and best practice guidance for HighQ and other legal technology solutions.Ensure solutions are aligned with information security, data protection, confidentiality and professional services requirements.Monitor platform performance, enhancement requests, risk issues and user feedback.Coach and mentor junior legal technologists, innovation analysts or operational colleagues on HighQ design, build and governance standards.Develop training materials, playbooks, quick reference guides and show-and-tell content to improve adoption and consistency.Promote continuous improvement by capturing lessons learned, user feedback and opportunities for reuse or automation.Support the development of a mature, scalable legal technology operating model across the firmPlease note that this job profile is not an exhaustive list of duties but merely an outline of the key components of the role. You may be required by your line manager to take on additional responsibilities when requested.What we are looking forHighQ Administrator or equivalent platform certification would be highly desirable. Demonstrable hands-on HighQ experience is essential.Experience in a law firm, legal technology consultancy, alternative legal services provider, in-house legal operations team or professional services environment.Ability to understand legal processes, define requirements, map user journeys and design practical technology solutions.Comfortable configuring platforms, testing solutions, documenting builds and working with IT or vendor teams.Familiarity with legal workflows, matter management, document processes, collaboration models and client service delivery.Able to plan, prioritise and deliver multiple technology workstreams while managing dependencies and stakeholders.Strong written and verbal communication, including user guidance, training materials, demos and senior stakeholder updates.Ability to use reporting and usage information to assess adoption, value and areas for improvement.Understands law firm economics, client expectations, risk management and the importance of technology-enabled value delivery.Hybrid WorkingBirketts is a flexible business which has embraced a hybrid working model where our colleagues enjoy a mix of home and office working. This role attracts a split of 60% office days and 40% working from home days per week.We welcome applications from people looking for flexible, agile, and part-time roles and we are happy to explore your preferred working patterns as part of your application. BenefitsAs a Birketts colleague, you will be eligible to receive a wide range of benefits:25 days holiday (FTE) plus Bank Holidays Long Service holiday award – 1 extra week every 10 years continuous servicePrivate Healthcare with BUPA (offered after probation is passed)Scottish Widows Pension Scheme (5% employer / 5% Employee)Staff Profit Share and Individual Performance Bonus Scheme Salary sacrifice (Pensions, Staff Profit Share)Life Assurance - 4 x salary / Permanent Health InsurancePaid CSR DayEnhanced Maternity/Paternity LeaveSubsidised gym membershipElectric car schemeDress for your Day PolicyYou can find out more on our website: Inclusivity and CultureAt Birketts, our culture is driven by ambition and a commitment to positively impact all the communities we serve. We are dedicated to the success, development, and wellbeing of our colleagues, helping them achieve their goals and seize the opportunities that come with our growth. Birketts is committed to being an Equal Opportunity Employer. Our policy is unequivocal: we do not tolerate discrimination based on age, disability, sex, race, religion or belief, gender reassignment, marriage or civil partnership, pregnancy or maternity, or sexual orientation.We pride ourselves on being an inclusive organisation that actively promotes equality of opportunity for all, valuing the right mix of talent, skills, and potential. We welcome applications from a diverse range of candidates, and selection for roles is based solely on individual merit.If you require this advert in an accessible format, please visit https://diversityjobsgroup.com/company/birketts/Artificial Intelligence (AI)At Birketts, we recognise the evolving role of artificial intelligence (AI) in the legal profession and recruitment. We welcome innovation and understand that candidates may use AI tools to support their job applications. However, we expect all applicants to use AI responsibly and ethically.Our expectations regarding AI use in applications:Your application should reflect your own voice, experiences, and insights. AI may assist in structuring or refining your responses, but it must not replace your personal input.Do not use AI to misrepresent your qualifications, experiences, or skills. Any form of exaggeration or fabrication may result in rejection from the process.If you have used AI tools to assist with your application, be prepared to discuss how and why you used them during the interview process.Do not submit content generated by AI tools that may include personal or sensitive data not intended for public disclosure.AI-generated content should be reviewed and edited by you to ensure accuracy, relevance, and alignment with the role and our firm’s values. We are committed to fair and inclusive recruitment practices. The use of AI should enhance, not compromise, your application. We encourage candidates to demonstrate critical thinking, commercial awareness, and a genuine interest in our firm.If you have any questions about our expectations or the use of AI in your application, please contact our Talent Acquisition Team via talent@birketts.co.uk

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Accounts Receivable Analyst - Property & Asset ManagementAbout the OpportunityJoin JLL Norwich's dynamic Property & Asset Management team as a Collections Analyst in our prime city centre location. Be part of an inclusive, diverseworkplace that prioritizes sustainability and employee wellbeing, complete with flexible workspaces, excellent transport links, and comprehensive facilitiesincluding free parking, wellness areas, and family-friendly amenities.What You'll DoAs a Collections Analyst, you'll be instrumental in driving our Accounts Receivable function toward market-leading performance:Core Responsibilities:Collections Management: Proactively collect outstanding charges from occupiers using professional telephone techniques and relationship-buildingskillsStakeholder Relations: Own occupier relationships from a collections perspective and maintain strong client partnerships across designatedportfoliosPerformance Monitoring: Track payment activities, prioritize collections from challenging accounts, and implement strategic recovery plansReporting & Analysis: Generate accurate arrears reports, provide management information, and deliver insightful commentary to internal andexternal stakeholdersCash Management: Collaborate with treasury and AR teams to achieve KPI targets while minimizing unallocated cash through systematicreconciliationProcess Improvement: Support change initiatives and performance enhancement projects to elevate client and occupier experienceSpecialized Functions:Lead collection strategy meetings with clients and internal teamsCoordinate with enforcement agents and legal counsel when requiredConduct complex account reconciliations to ensure accuracyMaintain ISAE audited processes and best practice complianceWhat We're Looking ForEssential Requirements:GCSE level education (including Mathematics and English) or equivalentBasic accounting knowledge and understanding of financial principlesStrong Excel proficiency (pivot tables, VLOOKUP functions preferred)Excellent communication and interpersonal skillsAbility to work independently under pressure while meeting deadlinesStrong organizational skills with attention to detailPreferred Qualifications:Experience with property service chargesPrevious collections or accounts receivable experienceUnderstanding of commercial property managementWhy Choose JLL Norwich?Prime Location: Modern, sustainable office space in Norwich city centreInclusive Environment: Diverse workplace with religious spaces, gender-neutral facilities, and parent-friendly areasCareer Development: Structured learning programs and professional growth opportunitiesWork-Life Balance: Flexible workspace options and comprehensive employee benefitsCommunity Impact: Join a team recognized as a "Centre of Excellence" in Financial ManagementReady to make your mark in commercial real estate? Apply now to become part of JLL's award-winning team!JLL is committed to creating an inclusive workplace where everyone can thrive, regardless of background, identity, or experienceLocation: On-site –Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.SummaryLocation: Norfolk, GBRType: Full time

Fully Remote | Flexible Hours | Fee-Split Model \n \n Join a Forward-Thinking Boutique Firm \n \n Are you an experienced Residential Conveyancer looking for more than just another conveyancing role? Do you find that your clients and referrers are choosing you, not necessarily the firm you work for? \n \n If that sounds familiar, it might be time to consider a consultancy model – and start earning up to 75% of the fees you generate. Many lawyers have already made the move to consultancy, and it’s transforming the way they work, and the money they earn. \n \n At FDR, we specialise in helping conveyancers make that transition with confidence. Choosing the right firm can feel daunting – even isolating – but that’s where we come in. We're a small, forward-thinking boutique firm that offers more than just a platform. Here, you’re not just another number. Your voice matters, your work is appreciated, and your growth is genuinely supported. \n \n We’re a close-knit, modern legal practice giving experienced conveyancers the chance to take full control of their careers – with the very best technology to back you up. You’ll have direct access to senior leadership, streamlined systems, and the freedom to work how and when it suits you. \n \n Why Join Us? \n \n\n • Personal Support, Not Just a Platform\n, • We don’t leave you to figure things out alone. You’ll get real support to grow your business – with marketing help, mentoring, and a community of like-minded consultants who share insights and success.\n, • Work on Your Terms\n, • Remote working, flexible hours, and total autonomy over your caseload. It’s your practice, built your way – under a clear, fair fee-split model.\n, • Big Tech, Small Firm Feel\n, • We’ve invested in Salesforce – a game-changer in legal tech and rarely used by firms of any size. Thanks to the backing of our parent company, the AIIC Group, we have access to cutting-edge systems that mean fewer manual tasks, significant time savings, and a smoother experience for you and your clients.\n, • You’re Heard and Valued\n, • In our compact team, you’ll have a direct line to leadership (including the CEO) and the ability to help shape how the firm evolves. We listen, and we act on what matters to you.\n, • Full Support, Without the Red Tape\n, • Benefit from the financial security, compliance guidance, and admin support that comes from being part of the AIIC Group – without sacrificing your independence or flexibility.\n\n \n What We’re Looking For: \n \n\n • A qualified solicitor, licensed conveyancer, or legal executive with experience in residential property\n, • Confident in managing your own caseload from instruction to completion\n, • Tech-savvy and excited by smarter, more efficient ways of working\n, • Self-motivated and ready to grow your own client base with full backing\n, • Looking for true flexibility, with the support of a professional and collaborative team\n\n \n Ready to build a career on your terms – with the tools, support, and autonomy to thrive? We’d love to hear from you. \n \n Contact us today for a confidential chat with one of our Recruitment Executives. \n \n P.S. Our Legal Consultancy Programme does not require a set number of years PQE, however you need to be practising and legally qualified in England and Wales in Property law, and able to generate your own instructions. Contact us now to see if you qualify.

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.A Senior position within the Account Receivable Team helping the department achieve its ambition of being market leading with brilliant fundamentals:•Deputise in Team Lead's absence to manage team and client expectations.•SME in client calls and written communication.•Assists TL in training of new recruits and upskilling of current employees.•Provision of accurate arrears reports.•SME in client reporting.•Support team to ensure all client KPI's and business set targets are met.•Chase tenants to recover outstanding sums.•Deal with complex escalations from AR Analysts & support accordingly.•Collaborate with other Team Leads to ensure consistency across the wider structure.•Have regular meetings with portfolio managers providing comments on arrears.•Prepare monthly and quarterly reports for both internal and external clients as required.•Instruct Enforcement Agents.•Complex Reconciliation of Occupier accounts and resolving tenant queries.•Work within the best practice guidelines to ensure a common and consistent approach is used across the company.•Any other duties necessary to assist with the running of the various portfolios within the team.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Accounts Receivable operations:Liaise with all departments to ensure KPI's are achieved and aim to exceed expectations.Have regular meetings with surveyors and clients providing comments on arrears and cash KPIs.Prepare reports to clients in the agreed formats to the agreed timelines.Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.Monitor collection rates and historic arrears to ensure that all management agreement targets are met.Ensure CRAR process is followed and liaise with solicitors as appropriate.Recommend write-offs/provisions where appropriate.Work with Compliance to ensure procedure guides are up to date.Ensure all occupier and client queries are resolved and responded to promptly.Attend internal and external meetings as required.Ensure strong communication links are established and maintained with the property accounts team.Identify and suggest improvements to standardise, streamline and simplify working procedures.Effectively manage risk by complying with Company and legislative procedures and controls, including ISAE3402. Identify problem areas and escalate issues promptly.Collaborate with JBS AR team and work as one team.Manage teams to deliver all aspects of the admin, collections and cashieringroles.Team Leadership and Development:Actively manage team member's workloads and liaise with the AR Lead on a regular basis.Lead on team recruitment, training, retention and motivation of the team in order to develop commitment and high performance.Responsibility for the six monthly performance appraisals of the team.Management of development plans, poor performance and disciplinary issues.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLLWe're JLL-a leading professional services and investment management firm specialising in real estate. We have operations in over 80 countries and a workforce of over 92,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognised with awards for our success by organisations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements below. We're interested in getting to know you and what you bring to the table!We are looking for an Assistant Property Accountant to join our Property Accounting team within Financial Management in Norwich. You'll play a vital role in reporting and maintaining financial controls. You'll produce insightful reports, ensuring accuracy and compliance with regulations. You'll engage with structured learning and training to support your ongoing development. But it doesn't stop there. You'll also collaborate with finance and surveyors, building strong relationships and resolving any issues that arise. Your work will be critical to creating an industry leading Financial Management team, positioning us as a 'Centre of Excellence'.What this job involves:Reporting and Key ResponsibilitiesSupporting financial operations and reporting requirements, including Trial Balance & VAT reports.Assisting with creation and delivery of ad hoc reporting to other internal and external stakeholders, such as surveyors and solicitors, as required.Review and reconciliation of tenant and landlord direct recoveries.Support others with financial operations relating to the mobilisation and demobilisation of property transactions.Supporting of day-to-day queries from clients & occupiers.Perform any other accounting and administrative duties as needed in support of the property portfolio.Assist Property Accountants & Senior Property Accountants in the service delivery across the team portfolio.Maintain Financial ControlsAssist in the monitoring of key performance indicators on client portfolio and taking ownership for timely resolution of anyissue.Timely and accurate completion of various control account reconciliations & monitoring of funding levels.Effectively manage risk by complying with company, accounting, and legislative procedures and controls. Identify problemareas and escalate issues promptly.Performance of other controls as governed by our accredited control framework.Engagement with Stakeholders & Wider TeamsBe a point of contact for specific clients for the day to day running of the property portfolio.Liaise with and support Surveyors, JBS (JLL Business Services) finance teams and other stakeholders on the portfolio, acting on requests and providing information in a timely manner.Attend internal and external meetings as required.Ensure strong communication links and working relationships are established and maintained with Property Accounting management, as well as Accounts Receivable, Treasury & Control, Surveying, and other internal stakeholders.Desired skills and experience for this jobStrong Excel skills (including working knowledge of pivot tables, V-Lookups, X-Lookups and other similar formulae).Working knowledge of MS Office (including Word, Power Point, Outlook, Teams etc.)Good interpersonal and communication skills, and ability to work as part of a team.Must be flexible and able to work under pressure, multi-task and effectively prioritise.Organised, with attention to detail and able to work to tight deadlines.Able to use own initiative to resolve day to day issues.AAT Level 3 qualified or equivalent, with aspirations for further studies.Knowledge of Client Systems (Yardi/MRI/Horizon) would be advantageous.Every day is different, and in all these activities, we'd encourage you to show your ingenuity.Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding, and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.JLL Ltd is a Living Wage accredited business, as we believe a fair day's work deserves a fair day's pay. To find out more about our Living Wage accreditation please go here http://www.jll.co.uk/united-kingdom/en-gb/about/livingwage?devicechannel=defaultCompany Benefits (subject to change)Access to company private health schemeGenerous pension schemeLife insuranceElectric vehicle schemeFizz Benefits - access to coupons, vouchers & discounts across 100s of retailers.25 days Annual Leave plus Bank HolidaysBrilliant policies including parental and flexible working arrangements. (6 months paid paternity/maternity leave)Flexible benefits to suit you, including sustainability options such as cycle to work and gym membership discounts.Make a difference, use your 2 paid volunteering days to help others.What you can expect from usYou'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.Our Total Rewards programme reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...Apply today!Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.• To collect any unpaid charges from occupiers.• Owning the Occupier Relationship from a Collections perspective for a designated number of occupiers including all voice activity• Owning Client Relationship from an Accounts Receivable Perspective on Designated number of clients• Monitor and review payment activities of occupiers and prioritise collections from bad/late payers.• Lead regular meetings with internal stakeholders and clients alike providing commentary on arrears and actively suggesting effective collection strategies or bad debt provisioning.• Initiate outcomes of the above meetings with supporting function (JBS) where necessary and monitor through to conclusion to report back to internal stakeholders and clients at follow up meetings• Provision of accurate arrears reports / MI• Use effective collection techniques including telephone contact to maximise collections and work collaboratively with wider AR function to achieve client set collections KPI targets.• Update tenant contacts on system.• Actively work to minimise unallocated/unmatched cash speaking to occupiers to identify remittances and updating the UNO dashboard with details marking as ready to post.• Collaborating with wider AR function and treasury to achieve client set KPI cash targets• Provide allocation details where required to facilitate allocation of funds.• Actively monitor unallocated/unmatched cash and support business to keep to a minimum.• Prepare monthly and quarterly reports for both internal and external clients as required.• Attend regular team and department meetings face to face wherever possible and actively contribute to discussions.• Support change agenda and continual performance improvement to enhance occupier and client experience• Instruct and engage with Enforcement agents when required and once instructed being the conduit between agents and clients.• Instruct and engage with Solicitors when required and once instructed being the conduit between agents and clients.• Undertake complex account reconciliation of tenant accounts to agree account balances.• Work within the best practice guidelines to ensure a common and consistent approach is used across the company adhering to ISAE audited processes.• Any other duties necessary to assist with the running of the various portfolios within the team.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Team OverviewWorking within our UK Supplier Payables Support Team you will be part of an diverse and integral team that supports and delivers a professional customer focused experience for our suppliers / service partners enabling the continuity of service for Occupiers and Clients. The UK Supplier Payables Support Team sits within our core Client Financial Services (CFS) department providing operational and consultancy support to the Accounts Payable team located in India ensuring that our key aims are delivered; To pay all suppliers within 30 days, to manage supplier debt and minimise potential risks, to provide a first class customer service to all our stakeholders, to accurately and promptly resolve any supply chain hold ups (processing, queries & payments) and to provide insight, assistance and resolution to aged debt.The UK team will also be the key holders for all service delivery, compliance, KPI's, reporting, legal, supplier engagement, client engagement, post handling, client/property transitions and any other ad-hoc activities.Your responsibilities will involve:To provide support to the accounts payable team India with resolution / knowledge for query management tasks.To provide support to the accounts payable team India with analysing of all supplier documents that require detailed specialised review (VAT/overseas/other/headleases).To provide support to the accounts payable team India with resolution / knowledge for payable tasks (Duplicate/Debit balances).To work on any on shore clients as per standard UK ModelTo intercept UK post and ensure correct redirection.To intercept UK cheques received and ensure correct action and or redirection in line with process guidelines.To minimise and advertently reduce risk by urgently dealing with all legal documents and 3rd party collection agency's (court judgements, summons, or bailiff actions)To attend and support supplier engagement meetings and debt management reviews with accounts payable India to minimise risk to service delivery.To occasionally be required to provide departmental reporting and updates.To assist in stakeholder expectations and delivery of client Key Performance Indicators (KPI) and Service Level Agreements (SLA)To lead and be active in all transition task relating to Suppliers and supporting other operational and finance teams within Sales, Loss of Management and Take on's.To understand and support improvements within RICS, Compliance, ISAE and Quality & Assurance to deliver to our control environment and best practices.To assist on any CIS queries and sign off of monthly reportingAssist in any audit requirements as requested by 3rd party partners for both JLL and Clients.To contribute to JLL one team, by optimising and feeding back to line management on areas of improvements.To provide support, training, and development to peers.To occasionally be required to take part in projects.To manage any housekeeping both within individual and team functions.Any other Ad-hoc task not relating to accounts payable India.You will needKey Skills & Competency FrameworkPeople SkillsTeamworkOwnership & AccountabilityDecision making & JudgementPlanning & OrganisationTechnical, Knowledge and ImprovementsFamiliarity in Microsoft Office productsCompetent and willing in learning how to navigate and manage new systemsOptional Experience but not a necessityHave some basic accounting backgroundProblem solvingDriving changeCustomer focusedWhat you can expect from usWe succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.We can't wait to see where your ambitions take you at JLL. Apply today!Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Join Our Dynamic Supplier Engagement Team in the Heart of Norwich !We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace .With excellent transport links and free on and off-site parking a short walk away, s tart your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work. JLL Norwich isn't just a workplace; it's a community that celebrates diversity , well-being , with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones.As part of our small, friendly UK Supplier Engagement Team, you will be operating within the interesting department of F inance Operations . This is not your standard finance role - it is a unique opportunity to be a key player between JLL, our global clients, and their Supply Partners.We support JLL's Property Management Teams through advisory, projects and problem-solving services. Your primary focus will be ensuring smooth partnerships between JLL, our clients, and their Supply Partners through dedicated customer service.T here's more! At JLL Norwich, we encourage social and well-being activities amongst its employees . Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues.Your R esponsibilities ( not exhaustive ) :Perform review s and reporting tasks relating to the Construction Industry Scheme (CIS ) .Process h anding of CIS supplier documents.Ensure that VAT treatment is correctly applied based on the project and supplier .Liaise with suppliers and contractors regarding payment queries.Assistance with supplier payments.Administrating updates for our supplier data .Assistance with supplier ad-hoc administrative tasks.Point of contact for suppliers and stakeholders .We're Looking For An Individual Who :Is able apply attention to detail to work tasksLikes to build relationships and promote s teamwork.Has t he ability to take ownership and accountability.Holds planning and organisational skills .Uses Microsoft OfficeHas a n appetite for learning new systems .Has some previous accounting knowledge (nice to have, but not a deal-breaker)Has a p roblem-solving attitude and ability to think outside of the box.Has a customer-first mindset .What you can expect from usWe succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLLWe're JLL. We're a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!Business Solutions AnalystWhat this job involves:• Act as the bridge between operational business teams and a technical delivery capability - translating business problems into structured, deliverable solutions that improve efficiency and reduce manual effort across the organisation.• Work directly with operational stakeholders to capture, validate, and document business requirements; convert these into clear user stories and functional specifications that can be acted on by you or the wider delivery team.• Support the design of Power Platform solutions - working with stakeholders and the delivery team to define the right approach before build begins, balancing business need with technical feasibility.• Develop model-driven apps and canvas Power Pages to deliver intuitive, user-facing applications that meet the needs of operational teams.• Create and maintain Power Automate flows to automate business processes, reduce manual effort, and improve consistency across the organisation.• Configure Dataverse tables, forms, and business rules to underpin robust, scalable solutions.• Troubleshoot and enhance existing solutions - maintaining the ongoing health of a live estate of operational automation products and ensuring continuity of service to business users.• Act as the UK-side interface for specification, testing, and sign-off activity, and overseeing quality of delivered solutions.• Identify opportunities for process automation and improvement across operational teams; develop the business case for new builds and manage prioritisation against competing demands.• Stay current with developments in low-code platforms and make recommendations for improvements; act as an advocate for the capability and help business users understand what is possible.Essential• Demonstrable working knowledge of Microsoft Power Platform - including Power Apps, Power Automate, Power BI/Power Query, and SharePoint/M365 - sufficient to understand technical feasibility, review delivered solutions, and challenge specifications.• Expert knowledge of JavaScript and how this is utilised in application creation.• Strong business analysis capability: requirements gathering, user story writing, process mapping, and acceptance criteria definition.• Excellent communication and presentation skills, with the ability to explain complex concepts to non-technical stakeholders and manage expectations effectively.• Experience managing a product backlog or delivery pipeline, with the ability to prioritise competing demands across multiple workstreams.• Strong analytical and problem-solving skills - able to break down complex business processes into structured, actionable components.• Proven stakeholder management skills and the ability to build effective relationships across business lines and with offshore delivery teams.• Attention to detail and a quality assurance mindset - thorough in testing, documentation, and sign-off.• Ability to manage own workload, prioritise effectively, and work with minimal supervision.Desirable• Experience working with property management, financial, or ERP systems (such as Yardi, Dynamics, or similar).• Knowledge of Dataverse - table design, relationships, and security roles.• SQL skills - sufficient to understand data structures and validate data outputs.• Awareness of API integration - understanding of how Power Platform connects to external systems via custom connectors.• Experience working with offshore or nearshore delivery teams.• Experience with agile software development and delivery methodologies.• Qualification/certification in Power Platform/O365 - PL-900, PL-100, PL-300 or PL-600.What you can expect from usWe succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Our Total Rewards programme reflects our commitment to helping you achieve your career ambitions, recognising your contributions, investing in your well-being, and providing competitive benefits and pay.We can't wait to see where your ambitions take you at JLL. Apply today!Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.Engineering Team LeaderOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Engineering Team Leader Reports to: Contract Delivery Manager. Shape the spaces that keep Britain working.At JLL, we keep the critical environments that businesses, hospitals, retailers and workplaces depend on safe, compliant and performing at their best. Our Engineering team is the engine behind that promise - and we're looking for an experienced Engineering Team Leader to lead our Lockheed Martin team at RAF Marham. If you blend genuine technical expertise with the leadership to bring out the best in a team, this role was built for you.What you'll doNo two days look the same. You'll lead from the front, set the standard, and keep a busy mobile operation running smoothly across the region.Lead and grow your team. Mentor and develop mobile engineers, allocate work by skill and urgency, and build a culture centred on safety, quality and outstanding service.Own service delivery. Keep PPM schedules on track, coordinate reactive callouts, monitor completion and first-time-fix metrics, and lead twice-daily contract performance calls.Plan and optimise the work. Review technician diaries daily, batch work orders for efficiency, and partner with the onsite helpdesk to hit every SLA and KPI.Set the technical standard. Approve work specifications and method statements, provide technical guidance on complex jobs, ensure full H&S and regulatory compliance, create RAMS in Hands HQ, and manage parts, access and qualifications for quoted works.Champion health & safety. Enforce a strong safety culture, carry out risk assessments, complete at least two technician audits monthly, investigate incidents, and ensure all certifications are current.Keep the operation covered. Manage OOH rotas and on-call escalations, cover the Contract Delivery Manager during absence, induct and train new starters, and maintain full certification compliance across the team.What you'll bringEssentialProven experience leading or supervising engineering teamsStrong technical knowledge across building services disciplinesIf this job description resonates with you, we encourage you to apply even if you don't meet all the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL -We're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.The RoleAn opportunity has become available for a Commercial Gas / Mechanical Engineer to join an established team on one of our static sites. The Engineer will be very well-rounded and despite being Gas/Mechanical bias also be confident with building controls and fabric work.Duties & ResponsibilitiesDelivering both planned and reactive maintenance across the FOA buildings on f site, covering systems such as commercial gas boilers, heating systems, water heaters, gas radiant panels and associated controls. The role also involves fault finding, repairs, and installation worksBeing a Mechanically biased skilled engineer with a sound knowledge of booster pumps, Building Services (water, gas, heating and ventilation, waste), BMS monitoring systems, PPM's, etc.Having a flexible attitude with a "can do" approach and who is prepared to work outside their skill base to provide a customer-based service.Be prepared to undertake training as required by the post and the Technical Services Manager.Having administration skills to maintain computer based and hard copy systems for statutory inspections and tests.Be able to react and work on their own initiative on an on-call system.Be prepared to work on multiple sites as requiredExperience and QualificationsACS Domestic/Commercial Gas qualifications (CCN1, CENWAT1, HTR1, COCN1 or COCDN1) - essentialCommercial gas modules such as CIGA1, CDGA1, TPCP1A (desirable - training provided if needed)NVQ Level 2/3 in Plumbing & Heating - preferredCurrent Gas Safe Registration (company supported)Proven experience in gas maintenance, servicing, fault finding, and installation across commercial environmentsC&G in plumbing/mechanical engineering.Strong fault-finding skills.Experience of being client facing.Ability to work under own initiative.Team playerGood electrical/Controls knowledgeIT literateDriving licenceSC Clearance would be desirableLocation:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are looking for a Head of Financial Management for our UK Property Management business line.About JLLWe're JLL. We're a professional services and investment management firm specialising in real estate. We help organisations around the world achieve their ambitions by owning, occupying and investing in real estate.If you're looking to step up your career, JLL is the perfect professional home. At JLL, you'll have a chance to innovate with the world's leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. We're focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL!About Client Financial ManagementThe Financial Management function is responsible for the delivery of all financial management activity undertaken for our clients within the JLL Property Management (PM) business. The function comprises five core teams, each providing critical services to our clients and our business:Accounts Receivable (c.60 UK colleagues, supported by c. 25 JBS colleagues)Treasury & Control (10 UK colleagues, c.50 JBS colleagues)Accounts Payable (c. 70 JBS colleagues only)Property Accounting, including Fund Accounting (c. 150 UK colleagues, supported by c. 40 JBS colleagues) - formerly Client AccountsSupplier Engagement Team (c. 15 UK colleagues working with the JBS AP colleagues)The primary focus of the services is for the UK Property Management business, but the teams also support the broader EMEA Property Management business, most notably in Ireland. The role will have direct line management responsibility for the UK colleagues listed above.These teams deliver all financial accounting and operational services for our clients, including collection of income due from occupiers, payment and reconciliation of service charges, treasury management, fund administration, supplier payment and engagement, and all associated financial accounting activity. Combined, the function operates across the UK and India (JBS), with significant scale and scope across our client portfolio.Given the inherently high risk within the PM business and the requirement for compliance with RICS and HMRC regulation, adherence to documented controls and procedures is critical. An annual ISAE 3402 third-party controls assurance report setting out the key controls important to our clients evidences this compliance.Role PurposeAs Head of Financial Management, you will lead and develop the five financial management teams, driving operational excellence and continuous improvement whilst creating a thriving culture of accountability and professional excellence. You will combine relentless focus on operational delivery with vision for transformation, working seamlessly with our UK and offshore (JBS) teams to ensure best-practice execution at scale. Your leadership will be visible, purposeful, and values-driven, setting the tone for a culture of integrity, service excellence, and sustainable performance improvement.This role will report into the Head of Operations for the UK Property Management business and work closely with cross-functional PM UK leadership (as part of the UK Property Management Leadership Team) to ensure successful delivery of financial management activity for our clients.ResponsibilitiesOperational DeliveryLead and manage all five financial management teams (Accounts Receivable, Treasury & Control, Accounts Payable, Property Accounting including Fund Accounting, and Supplier Engagement Team) to deliver consistent, high-quality service across UK and JBS operations.Drive excellent operational performance and efficiency, establishing strong controls and ensuring adherence to regulatory and compliance requirements (RICS, HMRC, ISAE 3402) at all times.Provide direction and support to manage allocation of resources, performance and competing priorities to consistently meet client expectations and service level agreements, whilst establishing systems and processes to actively monitor resource allocation and productivity across teams to build visibility into team and client profitability.Collaborate with our Client Relationship teams to ensure the delivery of a high-quality financial management service that aligns with client needs, agreed deliverables and expectations.Transformation & Continuous ImprovementLead transformation and continuous improvement initiatives across all teams, driving process efficiency, automation, and technology adoption to maintain competitive advantage.Undertake value-chain reviews across all processes to establish the most effective operating model aligned to client needs and resource capability (UK and JBS).Collaborate with the Transformation Director and cross-functional teams to implement sector-leading transformational activity within Financial Management.Continually evaluate technology (including automation, data analytics, and workflow solutions) and process change to ensure our financial management capabilities remain appropriate and provide competitive edge.Build a culture of continuous improvement within the teams, encouraging innovation and ownership of process enhancement.UK & JBS EngagementLead and engage seamlessly with our JBS teams (primarily in Gurugram, India) to ensure integrated delivery, shared service excellence and effective collaboration across geographies.Establish clear accountability, communication protocols, and service level expectations with JBS leadership, ensuring visibility and transparency in offshore operations.Develop sustainable working relationships and cultural alignment with JBS teams, promoting shared values and professional standards.Work collaboratively to identify opportunities for right-sourcing, shared learning and capability development across UK and JBS operations.Visible Leadership & CultureLead by example, modelling JLL values and behaviours - integrity, service excellence, respect and accountability - to set the tone for a thriving, inclusive culture.Be a visible, approachable leader across all five teams and the wider Norwich office, demonstrating genuine interest in team development, wellbeing, and professional growth.Drive a culture of accountability, transparency and ownership within the teams. Cultivate an environment of respect, integrity and excellence where colleagues feel valued and empowered.Identify, develop and retain key talent with strong people management and technical accounting skills to ensure service delivery excellence and succession planning.Work with HR to explore talent development, apprenticeships, graduate recruitment and accelerate JLL's People Agenda and presence in the local market.Develop employee value proposition and drive demonstrable improvement in employee satisfaction, engagement and retention.Financial & Business PerformanceManage and monitor the financial performance of all Financial Management teams, with accountability for cost allocation, budget management and cost-control, in line with JLL's disciplined approach.Support business development in conjunction with real estate professionals, overseeing pricing estimates and contributing to pitch development.Develop a customer-centric culture focusing on clients, occupiers and suppliers, and maintaining strong connectivity with the rest of the PM business.Governance, Control & ComplianceEnsure that statutory and legislative requirements (including HMRC and RICS Client Money Rules) are satisfied for the company and its clients.Actively participate in UK PM governance structures, including attendance and input to key governance forums.Ensure continued management of risk with adherence to documented procedures and controls (including those within the ISAE 3402 report), acting as a Group Process Owner and/or Risk Sponsor where relevant.Develop a culture of transparency, consistency, standardisation and accountability throughout the function.Manage vendor partnerships and oversight in collaboration with Sourcing & Procurement.Support the development and implementation of robust KPI reporting to ensure controls remain effective, in collaboration with relevant stakeholders.Be an active member of the UK PM Senior Management Team, providing strategic input into discussions and key initiatives.Sound like you? The successful candidate will have/be:Degree-level and/or professional qualifications (ACA/ACCA/CIMA or equivalent). Background in accounting, finance or business administration is essential.Proven track record of building, running and scaling best-in-class shared service centres, with demonstrable results in operational efficiency and delivery.Strong experience in managing and leading teams across multiple locations, with demonstrated success in managing and engaging offshore team structures.Proven experience driving transformation, process improvement and technology implementation (automation, data analytics, workflow solutions) within large operations.Self-motivated with a history of delivering under pressure, multi-tasking and prioritising effectively to meet tight deadlines.High-level influencing and stakeholder management skills across a range of constituencies. Excellent collaboration and leadership capability.Strong technology knowledge and demonstrated ability to apply technology to drive effective operating environments. Knowledge of accounting and property-related software is beneficial.Ability to create and communicate a compelling vision, and to inspire teams to convert that vision into reality.Excellent written and verbal communication skills, combined with a naturally persuasive and confident style.A visible and authentic leader who leads by example, builds strong relationships, and creates an environment where colleagues are motivated, developed and engaged.Comfortable with domestic and international travel as required.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.About JLLWe're JLL-a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 115,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we're honoured to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation and succeed together.If this job description resonates with you, we encourage you to apply even if you don't meet all the requirements below. We're interested in getting to know you and what you bring to the table!Join Our Dynamic Supplier Engagement Team in the Heart of Norwich!We are offering a job with exciting career prospects in a prime location close to Norwich City Centre. We are inviting you to be part of a diverse, inclusive, and energetic work environment in a vibrant, modern workspace.With excellent transport links and free on and off-site parking a short walk away, start your day in our sustainable, green, open-plan office; choose your perfect spot - whether it's a social hub or a peaceful corner for focused work. JLL Norwich isn't just a workplace; it's a community that celebrates diversity, well-being, with inclusive spaces for everyone, including religious areas, non-gender facilities, and parent-friendly zones.As part of our small, friendly UK Supplier Engagement Team, you will be operating within the interesting department of Finance Operations. This is not your standard finance role - it is a unique opportunity to be a key player between JLL, our global clients, and their Supply Partners.We support JLL's Property and Asset Management Teams through advisory, projects and problem-solving services. Your primary focus will be ensuring smooth partnerships between JLL, our clients, and their Supply Partners through dedicated customer service.There's more! At JLL Norwich, we encourage social and well-being activities amongst its employees. Get ready for events throughout the year that will keep you motivated, engaged and connected with your colleagues.Your Responsibilities (not exhaustive):Point of contact for suppliers and stakeholders.Problem-solve financial queries and disputes.Handle client needs with excellent customer service skills.Work on transitions and operational projects.Monitor and safeguard accurate supplier / mandate / property data.Lead engaging internal client finance meetings.Manage legal documents and other escalated complications.Be involved with risk and compliance, process reviews and auditsWe're Looking For An Individual Who:Is able apply attention to detail to work tasksLikes to build relationships and promotes teamwork.Has the ability to take ownership and accountability.Holds planning and organisational skills.Uses Microsoft OfficeHas an appetite for learning new systems.Has some previous accounting knowledge (nice to have, but not a deal-breaker)Has a problem-solving attitude and ability to think outside of the box.Has a customer-first mindset.What you can expect from usWe succeed together and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success.Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.Location:On-site -Norfolk, GBRIf this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table!At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .For additional details please see our career site pages for each country.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.TPBN1_UKTJ

Reference: 101495Better places, thriving communities.Mitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets.This is role is flexible with home working and a requirement to visit site one to two times a week. Site Location - Norwich - There is free parking available and its essential that the applicant lives within about 30 minutes.Hours - 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.Pay Rate - 17Our Operations Support Manager will be assisting with managing the day to day operational of the site through effective management of staff. The Operation Support Manager will work closely with the Management Team and onsite staff and ensure that all business-related tasks are completed in a timely fashion. The main duties of the Operations Support Manager will include (but not be limited to):Ensuring employee welfare checks are completedSchedulingEnsure training plan is monitored and deliveredConduct return to work interviewsManage any blow outsHelp complete monthly report and present to the clientTo assist in recruitment of employees, working in conjunction with the Corporate Security Manager. Conduct disciplinary and sickness investigations with employees.Conduct and monitor staff appraisals. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in placeBuild, maintain and manage positive relationshipsAct as Duty Manager in the absence of the Operations ManagerThe Security Operations Support Manager will have:Full driving licenceFront line SIA licenceAt least 2 years security industry experience (preferable)Financially awarenessGood interpersonal skillsProven experience in problem solvingPrevious management/supervisory experienceGood IT and systems knowledgeMitie are currently looking to recruit a Security Operations Support Manager to oversee a key client contract ensuring the delivery of agreed contract objectives/targets.This is role is flexible with home working and a requirement to visit site one to two times a week. Site Location - Norwich - There is free parking available and its essential that the applicant lives within about 30 minutes.Hours - 40 per week. Mainly Monday to Friday with an occasional requirement to start and finish later to visit site.Pay Rate - 17Our Operations Support Manager will be assisting with managing the day to day operational of the site through effective management of staff. The Operation Support Manager will work closely with the Management Team and onsite staff and ensure that all business-related tasks are completed in a timely fashion. The main duties of the Operations Support Manager will include (but not be limited to):Ensuring employee welfare checks are completedSchedulingEnsure training plan is monitored and deliveredConduct return to work interviewsManage any blow outsHelp complete monthly report and present to the clientTo assist in recruitment of employees, working in conjunction with the Corporate Security Manager. Conduct disciplinary and sickness investigations with employees.Conduct and monitor staff appraisals. Set clear objectives, support and develop all direct reports and ensure appropriate succession plans are in placeBuild, maintain and manage positive relationshipsAct as Duty Manager in the absence of the Operations ManagerThe Security Operations Support Manager will have:Full driving licenceFront line SIA licenceAt least 2 years security industry experience (preferable)Financially awarenessGood interpersonal skillsProven experience in problem solvingPrevious management/supervisory experienceGood IT and systems knowledgeRef:101495 Location:Norwich Employment:Full time Closing Date:28 August 2026

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

Base pay range About Us In a nutshell, we’re all about making the world of wine a better place. We fund and source directly from independent winemakers to bring customers better quality wine for a better price. No thirsty middlemen as far as the eye can see. It’s a different way of doing things, sure. But it works. We’re one of the UK’s favourite wine clubs, shipping over 1 million cases a year to curious wine lovers, and with an ambitious road ahead, we’ve got no plans on plugging the cork on growth. Our global team (we have offices in the US and Australia, too) is entrepreneurial by nature, obsessive about customer experience, and driven by performance. All things that make Naked a great place to grow both personally and professionally. And yes, we like wine. A lot. It takes a village to be Naked and now our Engineering team is looking for a Senior Staff Engineer. You’ll be stepping into a high‑impact role where your ideas shape the way we build, scale and evolve our technology. From guiding cross‑team architecture to enabling faster, safer delivery, you’ll influence some of the most important technical decisions we make. If you’re motivated by solving meaningful problems and raising the engineering bar, you’ll thrive here. Hybrid – Norwich or London (1–2 days per week at primary office) • Lead architecture, system design and technical strategy across several squads, • Define and embed technical standards, patterns and best practices, • Improve software performance, reliability, security and maintainability, • Oversee engineering workflows, including release processes and architecture review, • Act as a technical escalation point for complex issues and cross‑team decisions, • Partner with product and technology leaders to prioritise work and allocate resources, • Facilitate design reviews, workshops and knowledge‑sharing sessions, • Provide hands‑on engineering support for high‑impact or high‑risk projects, • Manage, coach and mentor engineers at all levels, • Lead hiring, onboarding and development for your direct reports, • Join squads when needed to deliver strategically important initiatives, • Help evaluate and adopt new tools, technologies and processes, • Shape cross‑discipline architecture and contribute to company‑wide technology strategy, • 10+ years of experience in software engineering (backend, frontend or full‑stack), • Strong knowledge of modern architectures (API‑first, microservices, composable), • Proven experience leading system design, architecture reviews and technical decision‑making, • Ability to debug, optimise and improve complex distributed systems, • Experience with modern engineering practices (CI/CD, automation, DevOps principles), • Clear and inclusive communication skills with technical and non‑technical stakeholders, • Ability to influence decisions, build alignment and collaborate across squads, • Strong coaching and mentoring capabilities, especially for senior engineers, • Strong planning, estimation and forecasting skills, • Steady judgement and calmness during high‑stakes or time‑critical incidents, • A strategic mindset, understanding how technical decisions impact business outcomes, • Breadth across the full technology stack (backend, frontend, mobile), • Ability to set and guide multi‑year technical direction, • Ability to navigate complex organisational environments and build trusted relationships, • Ambition (dream big): you translate the strategy into action (projects, tasks and processes), • Judgement (make good decisions): you identify the need for tactical change and lead on implementation, • Discipline (adhere to high standards): you follow results closely and adapt plans as necessary, • Influence (have a big impact): you facilitate collaboration and manage talent efficiently, • Accountability (take full responsibility): you deliver results and identify issues, setting up ways to avoid them, • You support all stakeholders from the winemaker, through to the customer. We are Naked Together, • You embrace growth, pushing yourself out of your comfort zone to overcome obstacles, • You always start with our customers and winemakers, • You keep it simple and are data‑led, from the wine itself to the ways of working, • You do the right thing, holding yourself accountable with honesty and openness Screening interview > System Design Interview with Engineering Leaders > Team Leadership Interview with Staff Engineers > Final Interview with Head of Engineering • A competitive salary (depending on experience) plus annual bonus opportunity, • Personal Healthcare, • 26 days holiday and bank holidays (you can buy or sell holiday too), • A £300 annual personal development budget – we’re passionate about supporting people to follow their dreams inside or outside of Naked, • £450 every year to treat yourself to some of our delicious wines…all in the name of research, of course, • We want to do our bit for the community and give everyone paid leave to volunteer, • We have wellbeing support and access to mindfulness resources including the Headspace app, • Enhanced parental leave, • Honeymoon leave – newlyweds get an extra week of annual leave, • We like to surprise and delight you with lovely thoughtful gifts including Naked Wine and lots more… At Naked Wines, we recognise the value of diversity and inclusivity in fostering a truly remarkable experience for all our winemakers and customers. Our commitment extends beyond wine to building a workforce that reflects the wide array of perspectives and experiences found across the UK. We believe that embracing diversity in our teams enables us to provide exceptional service and innovation. We are dedicated to ensuring all our employees are treated fairly and equitably at work, with a strong commitment to promoting equity in both physical and mental health for everyone. To achieve this, Naked Wines encourages applications from individuals of disadvantaged socio‑economic backgrounds, disabled persons, LGBTQ+ community members, Black, Asian and Minority Ethnic backgrounds, and those with lived experiences of discrimination. Naked Wines is committed to providing reasonable adjustments throughout our recruitment process. We strive to be as accommodating as possible to ensure all candidates can participate fully. If you have specific requirements or need adjustments at any stage of the application or interview process, please do not hesitate to get in touch. In your application, feel free to indicate your preferred pronouns (for example – she/her/hers, he/him/his, they/them/theirs, etc.) to help us better address and respect your identity throughout the process. Mid-Senior level Full‑time Information Technology IT Services and IT Consulting Referrals increase your chances of interviewing at Naked Wines by 2x #J-18808-Ljbffr

This role is more than security; it requires calm under pressure, professional conduct, and pride in delivering great service while protecting store assets.

Your World is recruiting for an Endpoint Support Engineer to support NHS staff with second-line IT assistance. The ideal candidate will have a strong IT background, ITIL knowledge, and experience with Active Directory, Windows 11, and security tools, delivering professional, clear technical guidance

Aviva plc, a leading UK insurer, is seeking a Senior Category Manager to lead end-to-end commercial activity across a major technology spend category. In a regulated environment, you will manage risk, deliver tangible cost benefits, and shape Aviva's technology partnerships to support our strategy a

• Role: British Sign Language (BSL) Interpreters required!, • Start date: July 2026, • Location: Work from home, • Salary: £43.96 per hour, • Bonus: Bonus up to 10% p/a, • Operational hours: 8am - 10pm Monday to Sunday, • Shifts: We are looking for highly flexible interpreters who can cover evening and weekend shifts as required during our operational hours, • Qualifications required:, • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Role Overview We are seeking qualified and professional British Sign Language (BSL) Translators/Interpreters to join a remote team supporting communication between deaf and hearing individuals. This is a work-from-home opportunity offering flexible hours and competitive pay. Successful candidates will provide accurate and clear interpretation between spoken English and British Sign Language, helping ensure effective communication in a variety of settings. Interpreters will work remotely and may support scheduled or on-demand interpreting sessions. Essential Duties and Responsibilities include the following: • Provide effective Video Remote Interpreting, • Support and model the company's mission and values, • Provide excellent customer service while maintaining a respectful and professional attitude with customers and colleagues, • Always exhibit professional behaviour including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors and timely and accurate record keeping, • Demonstrate the ability to adapt quickly to new and changing technologies, • Multitask between interpreting effectively and utilizing calls, • Participate in company sponsored training for Professional Development, • Exhibit the ability to meet performance expectations with minimal supervision, • Possess the ability to work effectively in a fast paced, dynamic environment, • Demonstrate strong interpersonal skills in all settings Minimum Qualification Requirements: • Level 6 NVQ Certificate in British Sign Language, • Level 6 NVQ Diploma in Sign Language Interpreting, • Technical knowledge for interpreting IT/Customer Support calls, • Able to provide accurate interpretation, • Good understanding of Deaf culture, • Three to five years’ experience in interpreting (working experience in a professional BSL interpretation support role) ESSENTIAL COMPETENCIES • Empathy and Understanding: Showing genuine care and empathy is essential. Customers who feel understood are more likely to trust and respond positively to guidance or resolutions, • Clarity and Professionalism: Communicating clearly and accurately, whether on the phone or by email, can make a significant difference. This includes explaining options or next steps in straightforward language, avoiding jargon, and being patient with customer questions., • Consistency and Reliability: Establishing a clear and supportive response that remains consistent across all interactions can reassure customers, especially in sensitive cases where they need to feel valued and secure., • Listening Skills: Often, these customers may need to share more details than usual to feel understood. Actively listening, without rushing, helps in accurately addressing their concerns and identifying suitable solutions., • Organisational skills:You will have excellent attention to detail, time keeping along with strong planning and scheduling abilities, • Follow-Up and Resolution: For sensitive or brand-related cases, timely follow-up shows commitment and reinforces trust, especially if additional steps are needed to resolve an issue fully. What you get from us: • Perks at Work – Savings Discounts / Free Online Classes, • Help@Hand - Savings Discounts / Podcast / Wellbeing Recourses / Webinars / Access to; GP’s, Mental Health Support, Financial Advice, Legal Advice, • Critical Illness – up to £10,000, • Cycle to Work Scheme, • Eyecare support voucher, • Holiday Purchase Scheme, • Length of Service Awards, • Workplace Pension, • Monthly Inspire Awards – For the best of the best, • Refer-A-Friend earns up to £1,200 for you, • Monthly Wellbeing Webinars, • Dedicated Employee Experience Progress – Here to support TP journey The other important stuff: The role you are applying for, requires that you are vetted to Baseline Personnel Screening Standard (BPSS). If your application is successful, you will ask you to provide documents/evidence to allow us to perform the below checks: • Identity check, • Nationality and Immigration Status (including the entitlement to undertake the work we are offering), • Basic Criminal Records Check, • Employment/Academic History Check - for a period three years leading up to your application., • We will require documented evidence of your three-year history. employer/education references, payslips/P45, other evidence of salary payments. If you had any gaps in work/education during this time, we will need evidence of what your activity was, e.g. travel, study, unemployment, volunteering etc. If your application is successful, we will provide you with a list of acceptable documents and how you can send them to us. Disclaimer Please be vigilant against job scams. Teleperformance will never contact you about anything other than your application through our official channels - UK phone number, text or Teleperformance or talent.icims email address. . If you receive any suspicious communications claiming to be from Teleperformance, please disregard them and report the incident to our team. Your security is our priority. #Priority

Senior Support Worker – Norwich - £14.05 ph Typical Shifts are: Monday - Sunday 7am-2pm; 2pm-9pm; 7am-9pm; 9pm-7am Wake nights Please note that a full UK manual driving license is required as part of this role to drive a person we supports vehicle. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards Senior Support Workers with a passion for enhancing the quality of life of the people we support are at the heart of our management teams. We’re currently searching for a fantastic Senior Support Worker to join us in leading our supported living service in Norwich. This service is a welcoming and friendly environment with a dynamic team that supports a fantastic group of people! As a Senior Support Worker with us you'll be helping people to gain more independence in their daily lives, whilst assisting the Manager with the day-to-day supervision and management of the service. You could be allocating shifts, booking in training, inducting new colleagues, supporting with supervision’s, ordering medication and ensuring the people we support are supported to manage their finances. You’ll never lose sight of why you choose to do this, as our Seniors are still at the heart of providing day-to-day support. This is an amazing role for someone who is looking to really make a difference to the lives of others, whether that’s helping our colleagues grow in confidence or the people we support gain independence so that they meet their goals. We’re interested in our Senior Support Workers having both the right experience and the right values. This is why at this service our Seniors should have previous experience as a Senior Support Worker and desirably a Level 3 in Health & Social Care as well as experience working with individuals requiring enhanced support, including behaviour's of distress, mental health conditions, acquired brain injury, autism, potential forensic histories and people who may have experienced trauma. Why choose us? We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. Don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references

IT Operations Manager Norwich (Minimum 2 days onsite) £55k-£60k This is an opportunity for an experienced IT Operations professional to take a lead role across service desk, infrastructure and day-to-day technology operations. You'll be responsible for making sure services are well run, resilient and delivering what the organisation needs, while also having the influence to improve how IT operates. Team management is a large part of this role, but it is much more than managing a service desk. You'll have responsibility for people, suppliers, service performance, budgets, major incidents and operational strategy, with plenty of scope to make meaningful improvements. Key Responsibilities • Lead, develop and push forward the IT Service Desk and Infrastructure teams, • Own service performance, availability, capacity and continual improvement, • Take the lead during major incidents and coordinate technical teams, suppliers and senior stakeholders, • Manage operational budgets and identify investment requirements and risks, • Develop and improve IT service management processes, standards and performance measures, • Oversee business continuity, disaster recovery and operational resilience, • Identify opportunities to improve service quality, efficiency, security and customer experience Requirements: • Strong IT Service Management background, with significant management experience, • Proven experience leading technical/service operations teams, • Strong understanding of ITIL and modern service management practices, • Experience managing complex infrastructure environments and operational risk (a hands on technical infrastructure background is essential), • Confident handling major incidents and high-pressure service issues, • Strong understanding of business continuity, disaster recovery and service resilience, • A track record of introducing measurable service improvements, • Full right to work in the UK without any restrictions, • Already within a reasonable commutable distance of Norwich Role Style & Setup • You'll sit within the senior IT leadership structure, working closely with other the Head of IT and other Tech leaders. The role combines people leadership, IT service management, operational governance and strategic improvement. For more information and a full job description, please contact Andy Clarke at The One Group. We are working on this role exclusively

Vehicle Technician Location: North Norfolk Salary: Up to £34,000 DoE OTE £40,000 Hours: Monday to Friday 8:30am - 5:00pm Job Type: Full-Time, Permanent Looking for a Monday to Friday workshop where you're genuinely valued? If you're an experienced Vehicle Technician, Vehicle Mechanic or Automotive Technician looking for a stable role with excellent benefits, ongoing manufacturer training and a supportive family-run business, this could be the opportunity you've been waiting for. Join a well-established dealership where you'll work in a modern, fully equipped workshop with the latest diagnostic technology, alongside a friendly team that believes in getting the job done right the first time. What's In It For You? ·31 Days Holiday Including Bank Holidays ·Manufacturer Training & Continuous Development ·Life Assurance ·Free Breakdown Cover ·Cycle to Work Scheme ·Employee Assistance Programme (EAP) ·Health & Wellbeing Support ·Employee Discount Platform ·Staff Discounts on Vehicles, Servicing, Parts & Labour ·Recruitment Referral Incentive Scheme ·Free Refreshments The Role As a Vehicle Technician, you'll be responsible for carrying out servicing, maintenance, diagnostics and repairs to manufacturer standards while delivering exceptional customer service. Your responsibilities will include: ·Diagnosing and repairing mechanical and electrical faults ·Carrying out servicing, maintenance and repairs efficiently ·Completing work in line with manufacturer standards ·Identifying worn or defective components and reporting findings ·Completing job cards and workshop documentation accurately ·Working collaboratively with the workshop team ·Delivering a "fix it right first time" approach to every vehicle About You We're looking for someone with: ·NVQ Level 3 (or equivalent) in Vehicle Maintenance & Repair ·Previous experience as a Vehicle Technician, Vehicle Mechanic or Automotive Technician ·Strong diagnostic and fault-finding abilities ·MOT Tester Licence desirable ·Full UK Driving Licence ·Excellent attention to detail and pride in your workmanship ·A positive attitude and the ability to work well within a team Apply Today If you're looking to join a business that invests in its technicians, offers excellent benefits and provides genuine long-term career security, we'd love to hear from you. For more information or to apply for this Vehicle Technician position, please contact Kieran at Auto Skills UK quoting Job Reference 54301

TSS are looking for a Retail Security Officer in Norwich, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA licence. Position: Retail Security Officer Location: Norwich Pay Rate: £13.25 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: • Providing a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - Carrying out Company Policy on loss prevention and ensuring the safety of staff and visitors - Lawfully deter potential troublemakers on site - Observe and report incidents using the correct reporting systems - Carrying out all duties assigned by the client or manager to whom you are responsible - Ensuring site knowledge is kept up to date and developments at the local level are identified - Understanding and implementing any Fire and Safety evacuation procedures - Assisting, if required by the Client, with staff and contractor searches - Ensuring that the Security base is always maintained in a clean and tidy condition - Conducting yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn, and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T46) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Job Title: 1st Line Support Technician Contract Type: Permanent Full-Time Salary: Up to £28,000 Benefits: Private Medical, Pension, 25 days annual leave, Gym Membership, Cycle to Work Scheme, Employee Assistance Programme Office Location/Working Policy: Onsite Working Hours: Shift patter between 0800 and 1745 What to wear: Smart casual The Role You will provide support to our customers, working across an array of different technologies and setups. Whether it’s over the phone, through remote assistance, or on-site at the customer offices, you’ll handle each case with efficiency and professionalism, showcasing your excellent customer service skills Within the business, you will play an instrumental part in providing IT support to over 5,000 end users. Our team operates within the framework of ISO-accredited policies, priding ourselves on ensuring that excellence is our standard and continually seeking improvements. As part of the role, we operate a shift schedule that provides flexibility and allows a balance of working in our office and working from the comfort of a remote location. Role Responsibilities To diagnose and resolve a variety of IT problems across an extensive range of technologies within our service level agreements To raise, update, and resolve case records using the IT Helpdesk system with detail and accuracy Being proactive with case follow-ups and ensuring customer satisfaction according to our KPIs Achieving individual KPIs and in turn contributing to the success of the department Answering telephone calls from customers with technical problems and queries Attending customer premises when required, this could include troubleshooting hardware problems in PCs or Laptops such as RAM, motherboards, or Hard Drive Failures Creating, administrating, and disabling active directory objects Administrative tasks within phone systems, including creating extensions, call groups, and voicemail changes Performing software updates and installations on end users' workstations and servers Raising cases from emails received by the department and from the proactive monitoring system Escalating incidents to senior support team members or external suppliers when required Creating and updating Knowledge Base Articles to share knowledge between team members and the wider organisation Taking an active part in the development of the department by suggesting improvements to working procedures in line with our ISO accreditations Skills, Knowledge & Experience Proven experience working within a customer service based role Excellent verbal communication skills with the ability to communicate effectively with technical and non-technical customers Organisation and time management skills To be a problem solver and capable of gathering relevant data and identifying potential improvements and alternatives in a logical manner Be highly motivated, manage your own workload and meet deadlines while working under pressure in a fast-paced, dynamic environment The Interview Process ☎️ Screening call: Phone call with our recruitment team to assess your suitability for the role, but also if the role is right for you First interview: Video call over MS Teams with the Team Leader Second interview: Onsite interview with the Team Leader and Hiring Manager About Acora Acora are a progressive full-stack full-service business technology services partner, built for the AI era. Combining the capabilities of a Managed Service Provider (MSP), Managed Security Service Provider (MSSP), IT Consulting, Professional Services and Development company, Acora helps customers achieve breakthrough results - often quicker and at lower risk than they thought possible. We believe in a better working world, where our customers are confident to fully embrace the AI opportunity and generate economic impact. Our Values We’re proud to share the values we live by. They’re not dusty abstract concepts. Our values define our culture: they act as a promise to our customers and a constant challenge to ourselves, both as individuals and as a team, to be Game-Changers. #1 BE THE BEST YOU CAN BE We challenge ourselves to raise our game each day. By embracing a mindset of growth, we continuously strive to improve ourselves, our ways of working, and the service we deliver to our customers. #2 WE DO WHAT WE SAY When we make a promise, we follow-through - no excuses. We don’t leave anyone hanging or walk away from challenges. Reliable and focused, we value clear communication to build trust and give customers, and colleagues, the confidence they can count on us every time. #3 TOGEGETHER WE WIN Business is the biggest team sport of them all. By communicating well, breaking down silos and staying aligned, we create clarity and focus. Strong relationships, shared goals and commitment make us a winning team – for each other and for our customers. To be considered for this position, you must have full rights to work in the UK. Equal Opportunities at Acora Acora is an equal opportunity employer, committed to providing equal opportunities regardless of race or ethnic origin, gender identity, family situation, sexual orientation, disability, religion or age. We hire our people on the basis of qualifications, merit, skills, and business need. We are a Level 1 Disability Confident Committed Employer and will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request any reasonable adjustments. Join us at Acora in creating a workplace where everyone can succeed and make an impact. We look forward to welcoming you to our team

Enhanced and Complex Support Worker – Spixworth - Payrate starts at £13.89 ph and can go up to £15.39 per hour ( Terms and conditions apply) Typical Shifts are: Mon - Sun - 7am-2:30pm- 2:30pm-10pm - 10pm to 8am ( sleep ins are required as part of this role) Multi site working at local services may be required as part of this role Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We’re on the hunt for genuinely caring, hands-on Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our supported living service in Spixworth is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday. We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals requiring enhanced support, including behaviour's of distress, mental health conditions, autism, forensic histories and people who have experienced trauma. Why choose us? You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude. We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. * Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Cleaner- Norwich (Temporary Position) Are you a diligent and detail-oriented individual looking for a rewarding role in the public services sector? Our client is seeking a Cleaner to join their dedicated team, ensuring high standards of cleanliness and safety across various properties. This is an exciting opportunity to contribute positively to the lives of Service Users while working in a supportive environment. Key Responsibilities: Complete all identified cleans to a compliant standard within the specified timescale. Report all completed cleans to your Line Manager and update the AORA system accordingly. Maintain the safety of all Service Users while cleaning. Utilise cleaning equipment and materials in accordance with provided guidelines. Ensure the use of Personal Protective Equipment (PPE) during cleaning duties. Notify the Maintenance Administration Department of any safety-related defects found during cleaning. Review relevant property reports prior to commencing work (e.g., asbestos, dangerous persons). Clean carpets using the appropriate equipment and PPE as required. Collaborate with other geographical areas, fostering a 'one team' approach. Complete mandatory training to fulfil role responsibilities.Working Hours: Monday to Friday, from 9:00 AM to 5:00 PM. Essential Requirements: A valid driver's licence and willingness to travel within the region and occasionally within the UK. DBS Clearance and Security Clearance at CTC level (Counter Terrorism Check) are mandatory.Desirable Skills: Previous experience in cleaning households or large accommodations. Ability to work effectively as part of a team and individually. Strong time management skills.Interested candidates are encouraged to apply promptly, as this temporary position will be available until December 31, 2026. Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. We use generative AI tools to support our candidate screening process. This helps us ensure fair, consistent, and efficient experience for all applicants. Rest assured, all final decisions are made by our hiring team, and your application will be reviewed with care and attention. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

IT Systems Engineer Location: Norfolk Job Type: Permanent, Full-time Sector: Manufacturing / Production We are recruiting an experienced IT Systems Engineer to support, maintain and improve the IT infrastructure of an established manufacturing business in Norfolk. This is a hands-on technical role covering infrastructure, Microsoft systems, networking, security and end-user support. You will work across both office and production environments, helping to ensure that business-critical IT systems remain secure, reliable and available. Applicants must have previous experience supporting IT within a manufacturing, production or industrial environment. The Role As IT Systems Engineer, you will provide day-to-day technical support while taking responsibility for the maintenance and improvement of core IT systems and infrastructure. Key responsibilities will include: • Supporting Microsoft 365, Windows Server, Active Directory, Entra ID, Teams, SharePoint and user access, • Maintaining and troubleshooting servers, networks, switches, firewalls, VPNs, Wi-Fi, DNS, DHCP and related infrastructure, • Providing technical support across desktops, laptops, mobile devices, printers, telephony and business applications, • Supporting virtualisation, backups, endpoint security, patching, device compliance and cyber security activities, • Contributing to IT projects including infrastructure upgrades, migrations, application rollouts and system improvements, • Working with internal stakeholders, external IT providers and software vendors to resolve issues and maintain reliable IT services What We’re Looking For The IT Systems Engineer should come from a strong hands-on systems, infrastructure or senior technical support background and be comfortable working across a broad IT environment. We would also be interested in candidates currently working as Systems Engineer, Infrastructure Engineer, Senior IT Engineer, IT Support Engineer or Systems Administrator where they have the appropriate level of technical infrastructure experience. You should have: • Previous IT experience within a manufacturing, production or industrial environment, • Strong knowledge of Microsoft 365, Windows Server, Active Directory and/or Entra ID, • Experience supporting networks, firewalls, VPNs, Wi-Fi, DNS, DHCP and related infrastructure, • Experience with servers, virtualisation, backups and endpoint management, • A practical understanding of cyber security, access management, patching and vulnerability remediation, • Strong troubleshooting skills with the ability to support both technical and non-technical users Experience with technologies such as VMware, Veeam, Mobile Device Management and VLANs would be beneficial. The Person This role would suit an IT Systems Engineer who enjoys being technically hands-on and working across a varied infrastructure environment. You should be comfortable diagnosing problems independently, supporting users directly and taking ownership of technical issues through to resolution. You will also need to understand the importance of IT reliability within a manufacturing or production environment where system availability can directly affect operations. A practical approach, strong communication skills and the ability to balance day-to-day support with infrastructure improvements and project work will be important. For an experienced IT Systems Engineer looking for a broad technical role within a manufacturing environment, this offers the opportunity to work across infrastructure, systems, security and continuous improvement

Female Support Worker - Framingham Earl - £13.05 ph- up to £14.55 ph (Terms and conditions apply) Typical Shifts are: Typical Shifts are: Monday-Sunday 8am-3pm & 3pm-10pm plus Sleep ins. To be considered for this role , applicants must have a valid Full UK driving licence to drive our service vehicles. Join Voyage Care and Feel Valued, we reward your dedication with: • Enhanced evening and weekend pay at an additional 50p per hour (Ts & Cs apply) • Premium overtime rates at an additional £1 per hour (Ts & Cs apply) • Wagestream – giving you the flexibility to draw upon up to 40% of your pay, as it is earned. • Funded Blue Light Card – hundreds of discounts at high street retailers etc. • 24/7/365 doctor line for our colleagues and their families • Access to cash plans for our colleagues, which also covers their families • Enhanced retirement leave • Long service awards We’re on the hunt for genuinely caring, hands-on Female Support Workers with a passion for enhancing the quality of life of the people we support. As a support worker with us you'll be helping people to gain more independence in their daily lives, whilst working within a dynamic team to support a fantastic group of people! Our supported living service in Framingham Earl is a welcoming and friendly environment and you can be sure that no two days will be the same! You’ll be enhancing the lives of the people we support by teaching them new life skills, assisting with personal care, encouraging them to access their local communities, socialising and doing lots of activities. One day you could be out with the people we support in local bars and pubs, the next you could be unwinding with them playing video games, watching films or going to the cinema. This is an amazing role for someone who is looking to really make a difference to someone's life and to help them grow in confidence and independence so that they meet their goals, whether this be making dinner by themselves or going on holiday. We’re interested in our Support Workers having both the right experience and the right values. This is why at this service our Support Workers should hold a full UK driving license, be resilient, flexible and composed in their approach, have experience with following Positive Behaviour Support plans and reflective practice as well as experience working with individuals requiring enhanced support, including behaviour's of distress, mental health conditions, autism, forensic histories and people who have experienced trauma. Why choose us? You don’t need to have experience to be a fantastic Support Worker, what you need is a passion for enhancing the quality of life for the people we support, a desire to learn and a genuine caring attitude. We embrace people’s differences and encourage you to Be You, and so long as you’ve got the passion to make someone’s life better, we can give you all the skills and development opportunities you need to build a great career. We encourage our staff to Grow Together through our excellent training programme, starting at induction and following you through your career, with opportunity for promotion and progression as well as job security in a sector leading organisation. We have a fantastic range of benefits for our staff and we offer sector leading career progression, so don't hesitate to apply today and make a real difference to the lives of the people we're supporting! All applicants and subsequent job offers will be subject to satisfactory DBS checks and references. * Some of our roles require male or female employees only, where this is indicated it is a genuine occupational requirement, in accordance with the Equality Act 2010

Cyber Security Placement Programme - No Experience Required Our training will help you kick-start a new career in Cyber Security. We are recruiting for companies who are looking to employ our Cyber Security Traineeship graduates to keep up with their growth. The best part is you will not need any previous experience as full training courses will be provided. You will also have the reassurance of a job guarantee upon completion. Whether you are working full time, part time or unemployed, this package has the flexibility to be completed at a pace that suits you. The traineeship is completed in 4 easy steps, you can be placed into your first role in as little as 10-12 weeks: Step 1 - Online Training The first step is completing a selection of professional, accredited and industry recognised IT Support courses by CompTIA, Microsoft and Cisco. The training is delivered via multimedia rich video tutorials, presentations and quizzes through a portal that you study from home. You will also be assigned an expert tutor to help you throughout your training. Step 2 – Practical Training You will gain the practical experience by using our cutting edge Livelabs. Gaining hands-on experience is essential in today’s IT industry for both certifications and keeping up to date with new technologies. Theory is often not enough these days, companies require hands on practical experience to make sure you're job ready. Step 3 – Official exams You will then go on to sit the CompTIA A+ exams to give you the official certifications which will be recognised worldwide. The CompTIA A+ is the most commonly asked for certificate in entry level IT roles. Step 4 – IT Technician placement You will be placed into your first role as an IT Technician. You will need to gain two years experience in this role before you can progress into a cyber security analyst role. While working as an IT Technician, we will release your second batch of training which is specifically designed to qualify you to move into the cyber security field. This will consist of online training, practical training and an official exam. Cyber Security Role Once you have completed all of the mandatory training in step four and have the required two years experience in the IT industry, you will be ready to move into your Cyber Security Analyst role. We have partnered with a number of large IT companies who have a massive shortage of qualified cyber security staff. At a one off cost of £1499, or 13 interest free monthly instalments of £130, this represents a great opportunity to start a rewarding career in IT and have a real career ladder to start climbing. If you are not offered a role at the end of the training we will refund 100% of your course fees. Read through the information? Passionate about starting a career in IT? Apply now and one of our friendly advisors will be in touch. ‘Please note that this is a training course and fees apply

IT Manager Location: Norfolk Job Type: Permanent, Full-time Sector: Manufacturing / Production We are recruiting an experienced IT Manager to take responsibility for the day-to-day IT environment of an established manufacturing business in Norfolk. This is a hands-on IT Manager position rather than a purely people-management role. You will take ownership of local IT systems and infrastructure while remaining involved in technical support, troubleshooting, security and improvement projects. Applicants must have previous experience supporting IT within a manufacturing, production or industrial environment, where reliable systems have a direct impact on day-to-day operations. The Role As IT Manager, you will be responsible for the effective operation, reliability and continued improvement of the site’s IT environment. Key responsibilities will include: • Managing and supporting IT infrastructure, networks, hardware, software and business-critical systems, • Providing hands-on technical support and resolving escalated infrastructure and systems issues, • Supporting Microsoft 365, Windows, Active Directory, Entra ID, servers, networking and endpoint devices, • Supporting areas including virtualisation, backups, firewalls, access management and cyber security, • Managing system changes, infrastructure improvements, upgrades and IT projects, • Working with internal stakeholders, external suppliers and support providers to maintain reliable IT services What We’re Looking For The IT Manager will ideally have progressed from a hands-on infrastructure, systems administration or senior IT support background and now be operating at senior technical or management level. We would also be interested in candidates currently working as Infrastructure Manager, IT Systems Manager, Senior Infrastructure Engineer, Senior Systems Engineer or IT Team Leader where the role still involves significant hands-on technical responsibility. You should have: • Previous experience supporting IT within a manufacturing, production or industrial environment, • Previous IT management, senior infrastructure, systems administration or technical leadership experience, • Strong hands-on knowledge of Microsoft 365, Windows and Active Directory and/or Entra ID, • Experience supporting networks, servers, virtualisation, backups, firewalls and endpoint technologies, • Experience supporting business-critical systems such as ERP, CRM or other operational applications, • The ability to balance day-to-day technical support with projects, suppliers, cyber security and longer-term IT improvements Experience working in an environment where IT systems directly support production, engineering, operations or manufacturing processes is essential. The Person This position would suit an IT Manager who still enjoys being technically involved and understands the demands of supporting a live manufacturing or production operation. You should be comfortable investigating and resolving technical problems yourself while also taking responsibility for the wider reliability, security and development of the IT environment. You will work with both technical and non-technical colleagues, so a practical approach, strong troubleshooting skills and the ability to explain technical issues clearly are important. For an experienced IT Manager or senior infrastructure professional with a manufacturing or production background, this offers a varied role combining hands-on technical work, systems ownership and responsibility for improving a local IT environment

Digital Assurance Take ownership of the quality and security of the digital systems at a global software company serving the energy industry. Job Type: Full Time, Permanent Location:Norwich, UK Salary: £29,000 – 34,000 pa Geologix is seeking an adaptable, organised and energetic individual to join its Norwich team to strengthen and maintain the security, quality and reliability of the company’s digital systems and processes. This new role within Geologix will be tasked with ensuring the organisation operates with clear standards, disciplined processes and secure digital practices, supporting both operational efficiency and organisational resilience. Strong candidates will show high motivation and drive to achieve, be diligent in their work but adaptable in their responsibilities. Training on our systems and current processes is provided, but experience with cloud infrastructure, information governance and procedural compliance is preferred. Role Responsibilities The successful candidate will: Develop a comprehensive understanding of the company's technology stack, cloud platforms and operational workflows, using that knowledge to continually improve the quality, security and resilience of our digital environment. Work closely with Business and Development teams to support system configuration, testing and improvement activities. Support the development and maintenance of the company’s information security practices, ensuring they align with internal systems and products. Promote awareness of the company’s security posture across staff and customers through clear communication, documentation and participation in meetings. Maintain the Quality Management System (QMS) and Information Security Management System (ISMS), ensuring they remain accurate, relevant and effective. Be responsible for information security event monitoring, reporting and escalation. Coordinate internal and external audits, maintaining risk registers, corrective action logs and compliance records. Support continuous improvement initiatives, including process refinement and staff awareness of quality and security standards. This fast-paced hybrid role will provide variation and significance on a daily basis. Supporting customer deployments and internal R&D initiatives simultaneously will require a dedicated and quick-thinking candidate. The candidate will help shape the impact and trajectory of this new role, which has the potential to evolve with their natural strengths and passions. Attributes and Character Geologix is looking for individuals who demonstrate the following attributes: Excellent communication skills, both written and verbal, with the ability to explain procedures and technical concepts clearly. Strong organisational and time-management skills, with the ability to maintain structured systems and accurate documentation. Self-motivated with a strong sense of ownership and responsibility for maintaining high standards. Methodical and detail-oriented, with a disciplined approach to processes and systems. Trustworthy and discreet when handling sensitive or confidential information. Comfortable working with structured procedures, standards and technical systems. Initiative and adaptability when identifying improvements to systems and workflows. A professional and collaborative manner, contributing positively to the wider team. Motivated by contributing to a positive company culture and supporting colleagues across the organisation. Technical Background and Experience Candidates should have practical experience or a strong technical foundation in one or more of the following areas: Cloud platforms and hosted services, such as Microsoft Azure, AWS or equivalent environments. IT infrastructure, systems administration or technical support. Identity and access management, user permissions and secure account administration. Information security principles, including system access, data handling, monitoring and incident escalation. Configuration, testing, troubleshooting and documentation of digital systems. Practical experience using modern AI tools to deliver reliable business outcomes in an explainable and responsible manner, with an understanding of their limitations and ethical use. Experience of working within structured governance frameworks or management systems, such as ISO 9001, ISO 27001 or equivalent quality, security or operational standards. About Geologix Geologix Limited is a tech company that provides services and software to worldwide clients within the international energy industry. We develop a range of applications, cloud systems and services covering workflows such as real-time data management, data analysis and insights generation and delivery. We are a global team of geoscientists, software engineers and business support professionals who strive to help each other in our daily work. We have an open plan, open door culture where our commitment to our customers drives our collaborative and supportive nature. We take pride in exceeding client expectations through dependable software and service, supported by a culture of care and respect. Hours and Environment Office hours with scope for remote working, Monday to Friday with rotational out of hours support cover. Modern office space with close amenities, car parking and nearby public transport. Employment package includes 25 days paid leave per annum, a personal pension plan contribution, gym membership, scope for remote working and regular office social events. This position is only open to candidates who are eligible to work in the UK