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Operations Manager – Below Wing \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Below Wing to act as the airline community’s lead operational representative for airfield, ramp, baggage and related below-wing operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines and associate members, including ground handlers, across airfield operations, ramp services, baggage, cargo, ground handling, punctuality, operational performance, resilience and operational change. \n The successful candidate will work closely with AOC member airlines, ground handlers, Heathrow Airport Limited, NATS, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline and handler voice, ensuring decisions affecting below-wing operations consider operational, financial and passenger impacts. \n You will build strong relationships, influence without direct authority and constructively challenge proposals, performance and expenditure where necessary, ensuring investment and operational activity deliver tangible benefits and value for money for AOC members. \n \n Key responsibilities \n \n Below-wing operational leadership \n\n • Act as the principal AOC point of contact for member airlines and associate members on below-wing matters.\n, • Lead AOC engagement across airfield, ramp, baggage, cargo and ground handling activities.\n, • Maintain a strong understanding of operational performance, risks and airline and handler concerns across Heathrow.\n, • Work with Heathrow and the airline community to improve punctuality performance through below-wing improvements.\n, • Establish and support forums engaging airlines and ground handlers on below-wing issues, providing coordinated feedback to Heathrow.\n, • Represent airline and handler interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and develop practical mitigations.\n\n \n Airline, handler and stakeholder representation \n \n\n • Build trusted relationships with airlines, ground handlers, Heathrow, NATS, Cargo, Stand Planning, Security, UK Border Force and other key stakeholders.\n, • Represent the AOC at relevant airfield, ramp, baggage, cargo, security, resilience, punctuality and operational performance forums.\n, • Gather and represent airline and handler views, recognising individual priorities while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n, • Maintain effective two-way communication with AOC members to ensure the AOC represents the wider community.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor below-wing performance using KPIs, SLAs, punctuality measures and other agreed success metrics.\n, • Use data, operational observation and airline/handler feedback to identify performance gaps, risks and improvement opportunities.\n, • Work with Heathrow, NATS, ground handlers and service providers to develop measurable improvement plans.\n, • Hold service providers to account against agreed standards, SLAs and service obligations.\n, • Challenge performance where reporting does not reflect operational reality.\n, • Develop short, medium and long-term improvement plans with Heathrow and stakeholders.\n, • Propose practical solutions to operational problems and use stakeholder relationships to expedite delivery.\n, • Report progress on below-wing and airfield initiatives to the AOC Executive, supporting the Head of Operations.\n\n \n Airfield, ramp, baggage and cargo \n \n\n • Act as the AOC operational lead on airfield, ramp, baggage and cargo matters.\n, • Maintain engagement with Heathrow airfield management, baggage system providers, ground handlers and other service providers.\n, • Monitor and challenge baggage and airfield performance where required.\n, • Work with airlines, handlers and Heathrow to improve baggage performance, airfield efficiency and operational resilience.\n, • Engage with key suppliers whose services materially affect Heathrow operations.\n, • Communicate changes affecting airfield, ramp, baggage and cargo operations and explain their operational impact.\n, • Provide operational context and support to AOC members during new systems, processes and regulatory requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines and handlers in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure below-wing impacts are considered in weather disruption, IT failures, airfield incidents, baggage system failures, infrastructure works, industrial action and other disruption.\n, • Work with Heathrow, NATS, ground handlers and stakeholders to develop practical contingency arrangements.\n, • Support airlines and handlers during incidents and disruption, ensuring effective communication and a swift return to normal operations.\n, • Support incident reviews, lessons learned and improvement activity.\n\n \n Operational change, projects and investment \n \n\n • Provide operational input into projects and change programmes affecting below-wing operations.\n, • Work with the AOC Airport Development Manager to assess the operational impact of capital projects and infrastructure changes.\n, • Ensure operational impact is properly considered in capital investment decisions.\n, • Maintain visibility of Heathrow expenditure and investment in below-wing, airfield, ramp, cargo and baggage facilities and services.\n\n \n Regulatory framework \n \n\n • Maintain awareness of regulatory and operational changes affecting below-wing activities.\n, • Support AOC members during implementation of relevant regulatory frameworks and industry standards, including IATA Ground Operations Manual (IGOM) requirements.\n, • Work with Heathrow on communication and engagement regarding Airfield Operational Safety Instructions and other operational requirements.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members, the AOC Executive and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Support AOC communications with relevant operational content and information.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of below-wing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of airfield, ramp, baggage, cargo and ground handling operations.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in operational performance, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n, • Ability to work with varying and conflicting stakeholder views to achieve understanding and consensus.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience, particularly in airfield, baggage, cargo or ramp operations.\n, • Experience representing airline or handler community interests.\n, • Experience working with ground handlers, baggage system providers, airfield management or ATC/NATS.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Experience working with an airport authority or management company to improve processes, deliver projects and review performance.\n, • Understanding of CAA expectations, airport regulatory frameworks and operational performance measures.\n, • Experience of operational readiness, project implementation or infrastructure transformation.\n, • Experience assessing capital expenditure, operational investment or value-for-money decisions.\n\n \n What success looks like \n \n You will strengthen the airline and handler community’s voice on below-wing matters and improve engagement between airlines, handlers, Heathrow and other operational stakeholders. \n \n Success will include: \n\n • Earlier identification and resolution of below-wing operational risks.\n, • Improved airfield, ramp, baggage and cargo performance.\n, • Improved punctuality performance through effective below-wing interventions.\n, • Stronger engagement between airlines, handlers and Heathrow.\n, • More effective representation in operational forums and change programmes.\n, • Better performance reporting, escalation and improvement plans.\n, • Improved operational resilience and disruption preparedness.\n, • Greater visibility and appropriate challenge of Heathrow expenditure and investment.\n, • Stronger focus on tangible operational benefits and value for money.\n, • Practical, collaborative solutions to long-standing operational challenges.\n, • Trusted relationships across airlines, handlers, Heathrow, NATS and the wider airport community.\n\n \n Benefits \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n, • Further benefit details to be confirmed.\n\n \n Application details \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

Operations Manager – Above Wing \n \n Reports to: Head of Operations \n Location: London Heathrow Airport \n Organisation: Heathrow Airline Operators Committee (AOC) Limited \n Salary: £68,000–£72,000 \n Working pattern: Primarily Heathrow-based, Monday–Friday, with out-of-hours operational support required. Some flexibility for hybrid working. \n \n About the role \n \n Heathrow Airline Operators Committee (AOC) Limited is seeking an experienced Operations Manager – Above Wing to act as the airline community’s lead operational representative for passenger-facing and terminal operations at Heathrow. \n This is a senior operational and stakeholder-facing role, representing the collective interests of AOC member airlines across matters affecting passenger operations, service performance, resilience, customer experience and operational change. \n The successful candidate will work closely with AOC member airlines, Heathrow Airport Limited, government agencies, regulators, service providers and the wider airport community. You will provide a credible, evidence-based airline voice, ensuring that decisions affecting above-wing operations properly consider airline and passenger impacts. \n You will be expected to build strong relationships, influence without direct authority and constructively challenge proposals or performance where necessary. The role is focused on achieving practical solutions through collaboration, while escalating material concerns where appropriate. \n \n Key responsibilities \n \n Above-wing operational leadership \n \n\n • Act as the principal AOC point of contact for member airlines on above-wing operational matters.\n, • Lead AOC engagement across passenger-facing and terminal activities, including check-in, departures, security, immigration, connections, passenger flow, PRM/passenger assistance, disruption handling, automation/IT and common-use systems.\n, • Maintain a strong understanding of operational performance, risks and airline concerns across Heathrow terminals.\n, • Represent airline interests in operational decisions, improvement plans and change programmes.\n, • Identify operational risks early and work with stakeholders to develop practical mitigations.\n\n \n Airline community representation and stakeholder management \n \n\n • Build trusted relationships with airlines, station managers, Heathrow operational teams, ground handlers, UK Border Force, security teams, PRM providers and other key stakeholders.\n, • Represent the AOC at relevant terminal, passenger operations, security, immigration, PRM, resilience, disruption and seasonal readiness forums.\n, • Gather and represent airline views effectively, recognising differences between individual airlines while supporting agreed community positions.\n, • Provide clear and timely updates to AOC members and senior stakeholders.\n, • Support airlines and ground handlers during incidents and disruption, helping ensure effective communication and a swift return to normal operations.\n, • Influence and challenge senior stakeholders without direct authority, balancing collaboration with robust challenge.\n\n \n Performance, service delivery and continuous improvement \n \n\n • Monitor above-wing performance using KPIs, SLAs, MTIs, ECAC measures, QSM results and other operational indicators.\n, • Use data, operational observation and airline feedback to identify performance gaps, risks and improvement opportunities.\n, • Challenge performance where reporting does not reflect the operational reality experienced by airlines and passengers.\n, • Work with Heathrow and service providers to develop measurable and deliverable improvement plans.\n, • Hold stakeholders and service providers to account against agreed standards and service obligations.\n, • Ensure lessons from incidents, trials and major operational events are captured and translated into practical improvements.\n\n \n PRM and passenger assistance \n \n\n • Act as the AOC operational lead on PRM and passenger assistance matters.\n, • Represent airline interests with Heathrow, PRM providers, the CAA and other stakeholders.\n, • Monitor service delivery against relevant ECAC, CAA and contractual expectations.\n, • Challenge poor performance, weak root-cause analysis or inadequate improvement plans.\n, • Improve visibility of PRM performance, operational readiness, data and passenger impacts.\n, • Support improvements to the end-to-end passenger assistance journey across arrivals, departures and connections.\n\n \n Security, immigration and passenger flow \n \n\n • Lead AOC engagement on above-wing security and border matters.\n, • Work with Heathrow Security, UK Border Force and airlines to understand and address operational impacts.\n, • Monitor passenger processing performance across security, transfer security, immigration and border control.\n, • Ensure proposed changes properly consider airline impacts, passenger experience, capacity and operational risk.\n, • Support the airline community in responding to changes in government, security and border requirements.\n\n \n Operational resilience and disruption \n \n\n • Represent AOC airlines in seasonal readiness, resilience, contingency and disruption planning.\n, • Ensure above-wing impacts are properly considered in weather disruption, IT failures, security incidents, evacuations, Border Force disruption, industrial action, terminal congestion and infrastructure works.\n, • Challenge Heathrow and other stakeholders to provide clear, actionable risk information and contingency arrangements.\n, • Support incident reviews, lessons learned and improvement activity.\n, • Ensure airlines receive timely and practical communications during operational disruption.\n\n \n Operational change and projects \n \n\n • Provide operational input into projects and change programmes affecting above-wing operations.\n, • Assess passenger and airline impacts of proposed capital and transformation programmes.\n, • Ensure airline views are considered in project design, trials, implementation and post-implementation review.\n, • Support operational readiness for security transformation, passenger automation, common-use systems, digital passenger journeys, PRM systems, terminal redevelopment and immigration infrastructure.\n, • Challenge proposals where operational impacts are unclear, benefits are not demonstrated or value for money is questionable.\n\n \n Communication and reporting \n \n\n • Provide clear written and verbal updates, briefings and reports for AOC members and senior stakeholders.\n, • Translate complex operational issues into concise, evidence-based and actionable information.\n, • Maintain clear records of key decisions, risks, actions and escalations.\n, • Ensure communications focus on what airlines need to know, the required action and the expected operational impact.\n\n \n About you \n \n You will be an experienced aviation or airport operations professional with strong knowledge of passenger-facing airport processes and the confidence to operate effectively in a complex, high-profile environment. \n \n Essential experience \n \n\n • Significant experience in airport, airline or aviation operations.\n, • Strong understanding of passenger-facing airport and terminal processes.\n, • Experience working with multiple stakeholders in a complex operational environment.\n, • Experience in performance management, service improvement or operational change.\n, • Proven ability to challenge and influence senior internal and external stakeholders.\n, • Strong analytical, communication, problem-solving and operational judgement skills.\n, • Experience working under pressure in a live operational environment.\n, • Experience producing clear written briefings, reports or stakeholder updates.\n\n \n Desirable experience \n \n\n • Direct Heathrow operational experience.\n, • Experience representing airline community interests or working across multiple airlines.\n, • Experience in above-wing operations, terminal operations, PRM/passenger assistance, security, immigration or airport IT/automation.\n, • Knowledge of Heathrow governance forums and operational structures.\n, • Understanding of CAA expectations, airport regulatory frameworks and passenger service measures.\n, • Experience of operational readiness, system implementation, automation or passenger process transformation.\n, • Familiarity with common-use systems, PRM systems or airport community communication platforms.\n\n \n What success looks like \n \n You will strengthen the airline community’s voice on above-wing matters and improve the quality of engagement between airlines, Heathrow and service providers. \n \n Success will include: \n \n\n • Earlier identification and resolution of operational risks.\n, • Improved above-wing performance, resilience and passenger experience.\n, • Stronger PRM and passenger assistance oversight.\n, • More effective airline representation in operational forums and change programmes.\n, • Better quality performance reporting, escalation and improvement plans.\n, • Stronger communication with airlines during disruption and operational change.\n, • Practical, collaborative solutions to operational challenges.\n, • Trusted relationships across airlines, Heathrow and the wider airport community.\n\n \n Benefits: \n \n\n • Salary: £68,000–£72,000\n, • Pension\n, • Life assurance\n, • Private medical benefits\n, • Car parking included\n\n Further benefit details to be confirmed. \n \n Application details: \n \n Closing date: 4 September 2026 \n Interviews: Phase one will take place on 14, 17 and 18 September 2026, with phase two on 23 and 24 September 2026. Dates and times will be agreed with candidates within these timeframes. \n Applicants should submit a CV. \n Candidates must have the right to work in the UK and be able to demonstrate a five-year employment/reference history, including any gaps, to meet airport ID pass requirements.

\n Executive Director, Haematology/Oncology Business Unit Lead, UK & Ireland\n Band EG-170 Division Commercialization \n Location: UK (Uxbridge) \n Reports To: General Manager UK & Ireland \n Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Purpose\n \n • Under the direction of the General Manager, this individual will be responsible for the leadership and commercial success of the Haematology/Oncology business unit.\n, • The individual will oversee and lead the development and execution of the Innovative Medicines strategic business plan including the integrated functions.\n, • As a member of the UKI leadership team, the individual is expected to operate in close coordination and collaboration with her/his peers at the local level as well as with partners in the WW organisation and across Major Markets.\n, • Whilst the primary focus will be on the execution of the current portfolio strategy, the individual will also be responsible for steering the follow-on Innovative Medicines pipeline. The role is a key leadership role in the further transformation of the UK/Ireland Innovative Medicines business by managing a broad highly innovative product portfolio.\n Responsibilities\n \n, • Successfully implement the New Commercialization Model for the BU in alignment with the country PMO.\n, • Develop, implement and maintain marketing, sales and access strategies and tactics for Innovative Medicines portfolio (including new indications) to meet the organisational objectives.\n, • Collaborate closely with Medical Affairs, Market Access, Corporate Affairs, Regulatory, BIA and other functions for the overall brand strategies and tactics for Innovative Medicines portfolio.\n, • Lead cross-functional team to drive execution of the complex multi-product and indication portfolio strategy, for in-line and future launch indications across the Innovative Medicines pipeline.\n, • Develop and deliver national patient and sales forecast/budget targets of Innovative Medicines product portfolio; monitor and report deviations and implement corrective and actions if appropriate.\n, • Manage the Innovative Medicines Business Unit Sales & Expense Budget and overall P&L. Deliver all marketing and sales activities within the agreed budget.\n, • Lead collaborative efforts with the international/global teams to develop & execute the overall brand strategies and operating plans – including Omnichannel - for Innovative Medicines portfolio.\n, • Manage the critical linkage between late-stage development, commercial planning, launch management, on‑going sales support and marketing. Utilize effective life cycle management, including further indications and brand protection strategies.\n, • Maximize the commercial potential of our assets through the development and implementation of strategic marketing plans in collaboration with global marketing and other partners where relevant.\n, • Partner with Medical Affairs on key projects, meetings and congresses.\n, • Initiate and evaluate customer research (market research), market conditions, competitor data and implement marketing plan changes as needed.\n, • Establish strong relationships with external bodies (Payers, Patient Associations, KOLs, Brand advocates, etc.).\n, • Ensure ongoing efforts to maximize Field Force Effectiveness and Customer Experience.\n, • Foster an environment of strong collaboration across the local and global organization, ensuring a unified approach and balancing the needs of the local Innovative Medicines organization with those of the broader corporate objectives.\n, • Serve as point person responsible for managing and optimizing local partnerships and provide commercial input for business development opportunities.\n, • Foster a leadership culture, which attracts, develop and retains high caliber candidates; build and shape a marketing and sales talent pool that drives the future success of the organisation.\n, • Ensure that all business activities are in line with company policies and procedures and use good compliance as business enabler.\n, • Establish a professional and inspiring relationship with the overall organisation, franchises and business units ensuring a positive contribution to the objectives of the organisation and seeking synergies and optimally servicing joint- and overlapping customer audience.\n, • Serve as a key contributor to the UK & Ireland Leadership team and have a significant impact beyond defined role which pushes the enterprise forward; Able to represent the company internally and externally outside of own BU; share best practices across BUs and affiliate; Lead cross functional/cross BU initiatives at the local level; Advise the GM on affiliate issue.\n Role Qualifications\n \n, • Master Degree or MBA preferred.\n, • 10+ years of pharmaceutical industry experience (background in Innovative Medicines/Immunology preferred).\n, • Fluent English required.\n, • Functional: Marketing, Sales and exposure to working in Market Access.\n, • Financial: Working with or managing a P&L.\n, • Leadership: Successful experience in working in a highly matrixed commercial environment.\n, • In-depth knowledge of sales, marketing and business processes in the pharmaceutical industry and ability to analyze complex business issues.\n, • Leadership experience in selecting, leading, developing, motivating and achieving results through teams.\n, • Mastery in setting development plans (internal/external new product development), commercialization (marketing, sales and market research) and life cycle management processes.\n, • Demonstrated use of communication and change management strategies/tactics to influence new ways of thinking and working.\n Skills\n \n, • Strategic Agility: Creates a clear purpose, vision, strategies and key priorities for competing successfully in the evolving pharmaceutical and health care industry.\n, • People Management: Facilitate your teams’ ability to reach their potential. Be a coach and a player. Take action and motivate people in line with BMS Behaviors.\n, • Intellectual Curiosity and Learning Agility: Proven history of seeking out new information and learning quickly – ability to absorb new concepts, analyze data and ask insightful questions to make effective decisions-experiments.\n, • Impact and Influence: Builds personal credibility and strong working relationships through quality of contributions, trustworthiness, openness, and candor. Breaks barriers and influences across organizational and/or geographical boundaries leading to efficiency, effectiveness, and nimbleness for maximized organizational performance.\n, • Collaboration with matrix teams.\n, • Leading Transformation and Change: Demonstrated success in shifting a business or company’s strategy, mindset, culture, process and focus to ensure commitment to continuous improvement, innovation, accountability and nimbleness. Actively engages and aligns others to support the change and take an organization to where it needs to go.\n, • Functional Expertise: Demonstrates proven skills in functional areas of marketing, access, drug development, and operations.\n, • Developing Leadership Talent & Teams: Demonstrates proven ability to identify, select, develop, engage and retain top talent. Manages poor performers or individuals who are not a fit to improved performance or out of the organization. Mobilizes and motivates management teams and achieves followership. Brings conflicts to the surface and resolves them constructively. Creates a strong pipeline of diverse future leaders at every layer.\n, • Decision Making: Utilizes an effective decision making process, demonstrates superb judgment, decisiveness and applies a combination of analysis, wisdom, experience and judgment that enhance the success of Bristol-Myers Squibb.\n, • Communication: Communicates articulately, credibly and convincingly.\n, • Business Acumen and Savvy: Demonstrates proven skill in growing revenues, expanding margins, improving cash flow and setting up controls. Understands how strategies and tactics work in the pharmaceutical and health care marketplace and integrates market considerations, competitive threats, regulatory and legal regulations and other factors to poise BMS for long-term growth.\n, • Execution Skills: Demonstrated success in driving execution of key priorities and plans through a global matrix organization by establishing expectations for work and contingency plans and metrics, setting high standards and holding team members accountable for results, behaviors and continuous improvement.\n \n On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. \n Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Bristol Myers Squibb is Disability Confident – Employer A UK Government scheme. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. \n Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. \n We’re creating innovative medicines for patients fighting serious diseases. We’re also nurturing our own diverse team with inspiring work and challenging career options. No matter the role, each one of us makes a contribution. And that makes all the difference. \n #J-18808-Ljbffr

Director, AMEA Sales & International Club StrategyApplylocations: Richmond, United Kingdom: Dubai, United Arab Emiratestime type: Full timeposted on: Posted Todayjob requisition id: 22985Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlaceYour role at Clorox:This role is a senior commercial leadership position responsible for AMEA (Asia, MENA, Europe, ANZA) Sales functional leadership, International Club Strategy and Commercial Integration. The role reports to the VP & GM, AMEA. It exists to (1) build a best-in-market AMEA Sales organization through talent, capability and functional standards, and (2) unlock the multi-year International Club growth opportunity across AMEA, Canada and LatAm by operating as one global partner to Costco, Sam's Club and PriceSmart.In this role, you will:40% — AMEA Sales Talent, Capability & Functional Leadership• Owns the talent acquisition and development, succession, capability development, functional standards and the sales operating model across AMEA.• Build and deploy a common AMEA sales capability curriculum — Strategic Sales Planning, Integrated Commercial Planning, customer planning to achieve sales deliverables, AMPS (Assortment, Merchandising, Pricing and Shelving), JBP development, distributor management, negotiation, category selling, eCommerce and Net Revenue Management (Price Pack Architecture, Trade Funds Effectiveness and Efficiency, and strategic promotion pricing) — with clear standards, certification and measurement.• Define the long-term AMEA sales organization design, capability roadmap and talent pipeline required to support PMU growth, and act as a peer to PMU GMs on org and talent choices.• Lead AMEA Sales Leadership Team routines: capability reviews, talent reviews, performance differentiation, and pay-for-performance discipline.• Design and steward sales incentive, field execution and recognition programs that reinforce Clorox culture and drive performance differentiation.30% — International Club Growth Agenda (AMEA, Canada, LatAm)• Translate Costco's, Sam's Club's and PriceSmart's global buying strategies into a clear Clorox growth agenda across priority categories, markets and items in AMEA, Canada and LatAm.• Identify and prioritize whitespace opportunities that can scale profitably over the multi-year plan; build decision-ready cases covering size of prize, margin, SKU fit, operational requirements and risks.• Develop regional innovation pantries of sales-ready items with clear superiority versus current and potential club offerings.• Shape one aligned global customer narrative so Clorox shows up with speed and discipline; sit on the Global Costco Team and functionally connect with the U.S. Club team.20% — International Club Governance & Value Protection• Operate global guardrails for Costco / club pricing, trade support, promotional investment, terms and exception management to protect value and prevent cross-market arbitrage.• Ensure global, regional and local SKUs are classified consistently against agreed criteria (formulation, claims, regulatory feasibility, supply chain scalability, source, value structure, economics).• Surface cross-market risk, pricing exposure, precedent concerns and customer requests requiring escalation before commitments are made.• Partner with C&C/H&H Sales leadership, BU leadership, Finance and local teams to document decisions, route approvals and maintain a single source of truth for global club decisions.10% — Execution Readiness & AMEA Functional Standards• Set AMEA functional standards for distributor management, key account management, JBPs, trade investment ROI, commercial controls and compliance — with PMUs owning local execution.• Oversee the work to move club opportunities from idea to execution: commercial planning, item setup, sourcing, supply chain, regulatory, quality, social compliance, packaging, claims and customer service readiness.• Determine what must be consistent globally and what can flex locally so Clorox preserves scale while meeting market needs; build simple routines that clarify who decides, recommends, executes and escalates.• Represent Sales on the AMEA Functional Leadership Team; provide functional input into NCS, profit, margin, trade, distribution and share targets (PMU GMs own delivery).What we look for:Experience• 15+ years of sales, sales planning, commercial strategy and/or customer leadership experience in FMCG/CPG across Modern Trade, Traditional Trade, distributor, eCommerce and emerging channels.• Head of Sales experience required; strong track record leading through influence across geographies, functions and business units in a matrixed organization.• Proven ability to lead senior sales talent — hiring, calibration, capability development and succession — in multinational FMCG environments.• Experience with large, complex global retailers strongly preferred (Costco, Sam's Club, PriceSmart or comparable club/mass customers).• Strong commercial and P&L orientation with expertise in NRM, trade investment, pricing architecture, commercial controls and profitability optimization.• Regional AMEA or multi-market international experience highly desirable (Asia, MENA/Africa, Europe, ANZA); LatAm/Canada exposure a plus given club scope.• Previous experience as General Manager, Country Manager or Regional Sales Director in a complex market highly desirable; role is a succession candidate for PMU GM or broader International/SBU commercial leadership.• Background in Home Care, Cleaning, Bags & Wraps, Litter or adjacent consumer categories preferred.Managerial Skills & Abilities-MUST HAVE• Growth culture mindset — put the consumer first, think boldly, be curious, embrace change and act like an owner.• Strong influence without authority across senior leaders, functions, geographies and markets — especially as a peer to PMU GMs.• Ability to develop self and others; talent-obsessed with clear pay-for-performance orientation.• Deep understanding of pricing, trade, margin, customer economics and value protection.• Cross-functional operating discipline and follow-through; executive communication skills that align internal and customer-facing narratives.• Sound judgment and ability to move forward with confidence despite ambiguity.• Costco, club channel or global customer experience.Workplace type:Hy-bridOur values-based culture connects to our purpose and empowers people to be their best, professionally and personally. We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us. That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive. Learn more.## Benefits we offer to help you be well and thrive: Competitive compensation Generous 401(k) program in the US and similar programs in international Health benefits and programs that support both your physical and mental well-being Flexible work environment, depending on your role Meaningful opportunities to keep learning and growing Half-day Fridays, depending on your locationPlease apply directly to our job postings and do not submit your resume to any person via text message. Clorox does not conduct text-based interviews and encourages you to be cautious of anyone posing as a Clorox recruiter via unsolicited texts during these uncertain times. #J-18808-Ljbffr

Senior Programme ManagerAn exciting opportunity to join Certitude as a Senior Programme Manager on a 12-month contract as we continue to grow.Salary : £60,000 - £65,000 per annumHours : 37.5 hoursJob Type : Fixed Term Full-time 12 Months (Maternity Cover)Location : Head Office Balham / Ealing & working from homeTo be available to start ideally during September 2026.Benefits- A stimulating work environment full of opportunities to learn and develop- 25 days annual leave + bank holidays & enrolment onto a pension scheme- 24-hour Employee Assistance- Paid Enhanced DBS- Eye care voucher- Salary sacrifice schemes available: Travel to work loan, Cycle to work Scheme, Gym Membership & Tech PurchaseAbout the roleThe role of the Senior Programme Manager is to help shape and deliver Certitudes transformation programme as it moves from implementation to embedding change and realising benefits. Over the last few years, strong programme governance foundations have been put in place. The focus now is on keeping work moving with clarity, pace and confidence, making sure agreed priorities translate into practical delivery and visible impact.Duties will include:- Provide visible leadership and drive to the transformation programme and organisational business planning, empowering and engaging colleagues, ensuring delivery keeps moving.- Shape, monitor and report on the Transformation & Change roadmap and Certitude business plan, keeping them live, focused and connected to organisational priorities.- Prepare reports for the Transformation Advisory Committee and Transformation Programme Board, making sure progress, risks, issues, decisions and actions are clear, useful and followed through.- Provide oversight of budgets and related risks, working with colleagues to support confident, well-informed decision-making.- Build Certitudes evaluation maturity by developing practical PMO and evaluation foundations, including tools, reporting routines, learning loops and benefits tracking.About youTo be a Senior Programme Manager at Certitude, the following are essential:- Experience as a programme manager leading transformation or change programmes in complex, ambitious and operationally busy organisations, bringing visible leadership and drive.- An experienced leader with the confidence to work with senior stakeholders, Executive Team and Trustee-level committees.- Ability to lead governance, senior reporting, risk management, decision-making and practical follow-through.- Experience managing, supporting and coaching colleagues.- Confidence using technology to communicate, organise work, analyse information and support delivery.About the OrganisationWe have a passion for life and make it our mission to support people in living the life they desire, whatever that may be. We care about the people we support and the work we do, and we would love for you to join us at Certitude.Read more about us on our website and visit our work for us page. You can also learn about us through our Values and Behaviours.Do you want to be a Senior Programme Manager at Certitude? Select the apply button, complete an application form and someone from the Recruitment Team will be in touch! A job description and person specification are available via the apply button. If you have any questions, please contact us.All our posts are subject to an Enhanced DBS disclosure as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided and we welcome applications from all sections of the community.We reserve the right to close vacancies before the date stated when we have received sufficient applications from which to make a shortlist. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.Senior, Programme, Manager, strategy, transformation, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Community Development, PRINCE2, APM, Managing Successful Programmes, Prosci, PMO, Digital, Data, Project, Management, AI, Strategic, Roadmaps, Decision-making, report, reporting, risk, Vulnerable People, Not for Profit, NFP, Community Support, Third Sector, Adult Social Care, Mental Health, Support Living, Health & Social Care.TPBN1_UKTJ

Project Planner Location: Acton, London Sector: Data Centres & Mission Critical Construction Salary: £75,000 - £80,000 + Package The Opportunity A leading specialist contractor is looking to appoint an experienced Project Planner to join its growing delivery team on a flagship hyperscale data centre development in Acton, West London. This is an exciting opportunity to become involved in one of London's major mission-critical construction projects, supporting the delivery of two new hyperscale data centres alongside associated infrastructure and enabling works. Working within a highly experienced project team, you'll play a pivotal role in developing, maintaining and analysing project programmes, ensuring works are planned, monitored and delivered efficiently throughout every phase of the construction lifecycle. The role offers exposure to technically complex projects within the data centre, defence and energy sectors, providing an excellent opportunity for an experienced Planner looking to further develop their career within one of the UK's leading specialist contractors. Role Overview You will be responsible for: Developing and maintaining baseline and live construction programmes throughout the project lifecycle Supporting programme development across tender, design, construction, commissioning and project close-out stages Producing look-ahead programmes, progress reports and programme updates for project teams Monitoring programme performance, identifying critical path activities, float and potential delays Carrying out programme analysis and "what-if" scenarios to support project delivery Identifying programme risks and escalating issues to the Project Manager where appropriate Supporting change control procedures, programme revisions and baseline management Maintaining accurate planning records and programme data throughout the project Working closely with Project Managers, Engineers and Site Management teams to ensure robust planning information Assisting with tender programmes, construction sequencing and logistics planning Supporting planning discussions with clients, consultants, subcontractors and internal stakeholders Providing planning information for extension of time, delay analysis and project controls where required Contributing towards continuous improvement of planning processes and reporting standards About You Previous experience as a Project Planner within the construction industry Experience delivering programmes across tender, pre-construction and live construction phases Strong working knowledge of Primavera P6, Microsoft Project or ASTA Powerproject Good understanding of construction sequencing, project controls and programme management Experience working under NEC contracts, with FIDIC knowledge advantageous Ability to analyse critical path, float, programme risk and project performance Company Profile This specialist contractor delivers technically complex construction and engineering projects across the data centre, defence and energy sectors throughout the UK. Offering a fully integrated service from early site acquisition and design through to construction and client handover, the business has built an outstanding reputation for delivering high-quality solutions within some of the country's most demanding environments. With a strong pipeline of secured work and continued investment in people and technology, they provide excellent long-term career opportunities for ambitious construction professionals. What's in it for you? 💰 £75,000 - £80,000 + Package 🚗 Car allowance 🏥 Private healthcare 💷 Competitive pension scheme ⚡ Electric vehicle scheme 🚲 Cycle to Work scheme 👓 Eyecare vouchers 🎂 25 days holiday + Bank Holidays + Birthday off 📈 Excellent long-term career progression * 🏗️ Opportunity to work on landmark hyperscale data centre developments About Walker & Sloan Walker & Sloan are a BCorp certified recruitment business specialising in construction and the built environment. I, Jack Houghton, work closely with contractors, developers and consultancies across the UK and handle all applications with complete confidentiality

Join the team at Alexandra Gardens in Hounslow as an experienced Registered Manager, where you will lead and develop the services to deliver specialist care.You'll be working 37.5 hours a week at Alexandra Gardens, a specialist residential service that supports adults of all gender identities. The people we support have a learning disability, may be neurodivergent, and sometimes show behaviours that, because of their diagnosis, can be challenging or distressing for them. Many also have profound and multiple communication difficulties, sensory impairments, and physical health needs.In this role, you will take overall leadership of the service, developing close, collaborative relationships with community multi-disciplinary teams and other external stakeholders. You will be responsible for delivering excellent, person-centred care alongside the smooth day-to-day running of the service, while also working thoughtfully with purchasers and referrers to build meaningful partnerships that support the long-term sustainability of the service.At Elysium, you will be a part of a culture that has a strong emphasis on teamwork as you enjoy support from the team as you embark on a rewarding career at Alexandra Gardens, helping to change lives for the better.As the Registered Manager, you will be:Leading with compassion and integrity, creating a nurturing environment where both the people we support and your team feel valued, heard, and empowered.Promoting and enhancing Elysium Healthcare's reputation for delivering high-quality, person-centred outcomes for the people we supportPlaying a key role within the management team, contributing to the strategic development of Alexandra Gardens and helping to shape its future directionEnsuring that services are financially sustainable while maintaining the highest standards of care, and adapting to the changing needs of those we support in line with evidence-based practiceChampioning a culture of inclusion, dignity, and respect, recognising the unique strengths and needs of every individualSupporting and developing your team, fostering a positive and collaborative working environment where colleagues feel supported to grow and thrive in their rolesWorking closely with families, advocates, and external professionals to build strong partnerships that enhance the wellbeing and quality of life for residentsUpholding the values of Elysium Healthcare, ensuring that care remains at the heart of every decision, from day-to-day support through to long-term planningTo be successful as Registered Manager, you will need:A genuine passion for supporting people with learning disabilities and a commitment to continually improving the quality of care and outcomes for those we supportA strong track record in a management role within the healthcare sector, with experience of leading teams in a residential or specialist settingExperience as a Registered Manager, with a good understanding of the responsibilities and expectations that come with the roleA warm, inclusive, and supportive management style, balanced with the confidence to lead, inspire, and guide your teamA thoughtful approach to service development and people management, with the ability to support financial sustainability in a way that never compromises on careExperience working with individuals who have communication difficulties, sensory impairments, or physical health needs, and a commitment to understanding each person's unique strengths and challengesWhere you will be working:Location: 13 Alexandra Gardens, Hounslow, London,TW3 4HTWhat You'll Get:At Elysium Healthcare, we believe in taking care of the people who care for others, you'll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:Competitive annual salaryThe equivalent of 30 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.Career development and training to help you achieve your professional goalsAccess to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!Wellbeing support and activities to help you maintain a healthy work-life balanceAccess to Blue Light Card, which provides a range of exclusive offers and discountsLife Assurance, for added peace of mindStream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.24/7 GP service and second medical opinion, to ensure you are the best you can beEnhanced Maternity Package, so you can truly enjoy this special timePension contribution, to help secure your futureFree meals and onsite free parkingAbout your next employer:Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosureTPBN1_UKTJ

Registered Manager - Supported Living Salary - £40,000 - £45,000 + Pension + 32 Days Annual Leave + Blue Light Discounts Harrow, London Permanent | Full-Time Are you ready to lead a home that already delivers Outstanding care? Would you thrive with a full handover, an experienced team, and a clear path to success? Looking for a Registered Manager role where you're fully supported and genuinely valued? Then this could be for you... We're looking for a passionate and committed Registered Manager to take the reins across 4 supported living units in Harrow. Specialising in supporting adults with learning disabilities and autism, the units have maintained a consistent Good rating and offers long-term placements that truly change lives. What's in it for you? From to £45,000 basic salary Level 5 Care Leadership & Management learning opportunities 35 days holiday (including Bank Holidays) + birthday off Sick pay, life insurance, and Employee Assistance Programme Refer-a-Friend reward: £500 Long service recognition: vouchers at 5, 10, 15 years Christmas bonus & annual staff awards Career development through Management Programmes Blue Light Card benefits About the Home: 4 five bedroom supported living units for adults with learning disabilities and autism Located in a peaceful setting in Harrow Currently rated Good across all areas by CQC Set in a beautiful countryside location Long-standing, stable staff team A strong ethos of nurture, consistency, and family-style care Backed by a large group that is not franchised About the Role: Lead and manage the daily operations of the home Maintain regulatory compliance and lead on CQC inspections Support and develop your team through supervision, mentoring, and training Deliver trauma-informed, patient-centred care and embed a positive culture Oversee budgets, referrals, placement plans and care delivery Build strong relationships with local authorities, families, and professionals Promote progress, development, and stability for each service user Requirements: Level 5 Diploma in Leadership & Management (or equivalent is preffered) At least 2 years' experience in a senior role within adult residential care (learning disability experience preferred) Strong understanding of safeguarding, compliance, and CQC regulations Experience supporting adults with complex emotional and behavioural needs Confident leadership skills with the ability to inspire and develop others Excellent communication, organisation, and multi-agency working skills Full UK driving licence Interested? If you're ready to lead this service with autonomy, support, and meaningful progression, I'd love to hear from you. Apply now or send your CV referencing the job title and location to: Premier Recruitment Solutions Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. We are an equal opportunities employer, and all applications will be assessed solely on merit. INDHEAL

Design Manager Location Acton, London Sector Data Centres & Mission Critical Construction Salary £60,000 - £70,000 + Package The Opportunity A leading specialist contractor is looking to appoint an experienced Design Manager to join its Alliance Park project in Acton, West London. The 1.95-hectare site is being transformed to support the construction of two new hyperscale data centres together with an office building, substation and major associated infrastructure. With demolition already completed and significant utility diversions, remediation and re-levelling forming part of the enabling strategy, this is a technically challenging project where design coordination and buildability will directly influence construction performance. Role Overview You will lead design delivery from pre-construction through to completion, making sure information is compliant, coordinated, buildable and issued in line with procurement and construction requirements. You will manage consultants, designers and specialist subcontractors, maintaining the design programme and resolving interfaces before they become site issues. You will lead design reviews, monitor approvals and manage change control while ensuring Employer's Requirements, Contractor's Proposals, Building Regulations and CDM obligations are properly addressed. You will work closely with commercial, engineering and delivery teams to identify value-engineering opportunities and reduce design-related risk and abortive work. Throughout construction you will ensure approved information reaches the site team when required, provide support on technical queries and maintain oversight of as-built and O&M information. You will also build strong relationships with clients and consultants while supporting Design Coordinators and Assistant Design Managers within the wider team. About You You are a Design Manager with proven experience delivering projects through both pre-construction and construction. You have strong technical knowledge, understand the importance of programme and information flow, and are confident coordinating multidisciplinary design teams in a demanding environment. You have a good working knowledge of Building Regulations and CDM requirements and are comfortable challenging design information when buildability, cost or programme could be improved. Experience on data centres, mission-critical developments or other technically complex projects would be highly beneficial. You will ideally hold a relevant degree or equivalent professional experience, an appropriate CSCS Card and a recognised industry qualification through RIBA, CIOB, ICE or similar. Company Profile This specialist contractor provides comprehensive design, construction and engineering services across the data, defence and energy sectors. With more than 40 years of specialist experience, the business is trusted by major clients to solve complex construction challenges and deliver projects from early design through to final occupation. What’s in it for you? • 💰 £60,000 - £70,000 salary, • 🚗 Car allowance, • 🏥 BUPA Healthcare & Cash Plan, • 💷 Competitive pension scheme, • ⚡ Electric vehicle scheme, • 🚲 Cycle to Work scheme, • 👓 Eyecare vouchers, • 🎂 25 days holiday + Bank Holidays + Birthday off, • 🏗️ Major hyperscale data centre project in West London About Walker & Sloan Walker & Sloan are a BCorp certified recruitment business specialising in construction and the built environment. I, Jack Houghton, work closely with contractors, developers and consultancies across the UK and handle all applications with complete confidentiality. Next Steps If you would like to hear more about this opportunity, get in touch for a confidential conversation.

ABOUT DELICE DE FRANCE: Ensure you read the information regarding this opportunity thoroughly before making an application. A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, you'll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If you're passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, we'd love to hear from you. PURPOSE OF CHANNEL MANAGER JUNIOR: To manage national & key accounts in your allocated Channel / Sector. To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger. To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan. Understand the Customers world. REPORTING AND KEY RELATIONSHIPS OF CHANNEL MANAGER JUNIOR: The Channel Manager will report to the Channel Lead (Controller or Senior) Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations. Target contacts: Buying Directors, NPD teams, Chefs, Associations. Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs. DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER JUNIOR: STRATEGY Own, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights. Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key. Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities. Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact. Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts. Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity. Ensure pricing defensibility implemented & maintained across the account portfolio / channel. Share good & best practice across the Channel Team to ensure that all opportunities are Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan. ACCOUNT MANAGEMENT Develop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & MarginEBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with). Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans. Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE). Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication. Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times. Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms. Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc. Quarterly review of account profitability through latest business case mechanic by SKU with all terms included. On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review. Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead. Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights. Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers. Implement Price Increase within briefed timelines & in full. Brief product specification changes to relevant customers as provided by Technical & Quality Control. Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists. Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured. Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve. Focused plan on forecast management with reference to seasonality etc. Development and retention of existing business and new business opportunities. Sector specific Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly). Finance engagement - Constantly review margins / EBITbeing achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution. FINANCIAL RESPONSIBILITY The individual will have responsibility for managing a min of £5m+ sales value across a range of customers and the appropriate margin target assigned to those customers. Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly. Price increase management Review all options for price increase with customers annually, or as requested. Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management. Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders. DESCISION MAKING LEVEL/ COMPLEXITY Strategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan. The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers. NPD Management Clear thinking in the deletion / origination of NPD. PEOPLE MANAGEMENT RESPONSIBILITY Not Applicable as part of this role. BENEFITS OF A CHANNEL MANAGER JUNIOR: Competitive Company Pension Scheme Company Life Assurance for added peace of mind Company Car or Car Allowance Free On-Site Parking Employee Referral Scheme Long Service Recognition & Awards Generous 50% Staff Discount on Company Products Eyecare Voucher Scheme Employee Assistance Programme (EAP) including: 24/7 confidential support line Access to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perks SKILLS & EXPERIENCE OF A CHANNEL MANAGER JUNIOR: Ideally degree educated (Business discipline). Experience of National Account Management (ideally in a food related business). Sales experience & Sales Skill. Team Player. Dynamic Go Getter Highly Motivated. Good Communicator. Strategic Thinker, Active Doer. Flexible & Nimble to Change. Strong negotiation skills and the ability to influence & present at all levels. Highly developed Presentation skills. Clear confident communication skills both verbal and written. Highly developed numerical skills, complete P&L understanding to Senior Management level. General interest in people. Demonstrable drive and enthusiasm. Highly mobile as role will require significant travel across the UK. KEY MEASURES OF A CHANNEL MANAGER JUNIOR: Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker. Key Customer / End user Contact strategy Managing the chain and key decision makers. Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets. Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations. Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans. Account Plan objectives set versus achievements. xrnqpay This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.

ABOUT DELICE DE FRANCE: A trusted leader in high quality frozen bakery products, helping bring exceptional quality to customers across the UK. As part of our sales team, youll build strong customer relationships, identify new business opportunities, and promote a range of over 700 bakery products. If youre passionate about sales, enjoy working in a fast-paced environment, and want to be part of a company that values ambition, teamwork, and career development, wed love to hear from you. PURPOSE OF CHANNEL MANAGER: To manage national & key accounts in your allocated Channel / Sector. To engage, support & brief Channel Sales Managers & Sales Development Representatives on accounts that they cover at site level within your ledger. To create & provide all relevant information to ensure that the Customer Engagement team are fully briefed & able to execute the sales plan. Understand the Customers world. REPORTING AND KEY RELATIONSHIPS OF A CHANNEL MANAGER: The Channel Manager will report to the Channel Lead (Controller or Senior). Key business contact in customer network: Buyers, Chefs, Supply Chain, Marketing, Finance, Sales, Operations. Target contacts: Buying Directors, NPD teams, Chefs, Associations. Internal teams: Channel Team, Business Insights, Finance Team, Ecommerce Team, Customer Engagement Team, Product Team, Marketing, Operations, Supply Chain, Technical & Quality Control, Chefs. DUTIES AND RESPONSIBILITIES OF A CHANNEL MANAGER: STRATEGY Own, develop & execute a LIVE strategic Sector plan work and review regularly with Line manager & Business Insights. Work with field sales to ensure the Sector plan is relevant & aligned collective collaboration is key. Deliver the agreed strategic plan by sector for the account portfolio you are responsible for, including the development & retention of existing business & new business opportunities. Provide a detailed period brief (templated) for any accounts that have Field coverage & / or Customer Engagement contact. Work with the Channel / Field Sales and Customer Engagement teams to design and implement tactical activity in your accounts to support your account plan aligned and agreed 3 months in advance. Deliver sales forecast and revenue, EBIT from assigned national or development accounts. Customer Contact Strategy Get inside your customers world to fully understand it & how DDF can best access & maximise the opportunity. Ensure pricing defensibility implemented & maintained across the account portfolio / channel. Share good & best practice across the Channel Team to ensure that all opportunities are maximised. Work collaboratively across the Sales function & Business Insights to ensure that all Channel / Sector opportunities & learnings are taken into consideration and applied through the Channel / Sector strategic plan. ACCOUNT MANAGEMENT Develop an Account Plan for Each Customer in line with the Company / Business Unit Plan to deliver Sales Value Target & Margin EBIT forecast and budget within each customer across your account portfolio. This plan is to develop into a JBP with key customers Aligned to Buys / Customers own KPIs (Easy to do business with). Devise, implement & execute a promotional plan which will include NPD, promotional offers and menu development & listings aligned to customers strategic direction / focus & development plans. Accountable for completion of written correspondence (contact reports 48hrs post call) regarding meetings, proposals, re-negotiations, presentations. File & documentation to be stored centrally (S:DRIVE). Ensure all customer communication is completed & actioned in a timely manner with account file updated post each meeting, site visit or electronic / phone communication. Pro-actively manage your account portfolio from a credit perspective to ensure that disputes, queries etc, are promptly resolved, aged debt is kept to the minimum and maximum sites are available to trade at all times. Manage your accounts payment terms to the benefit of DDF, strive for 30 days EOM and adherence to those terms. Identify & implement ways in which to service customers that will deliver incremental profit; RTM strategy, product mix, electronic trading, Field / Customer Engagement Team support etc. Quarterly review of account profitability through latest business case mechanic by SKU with all terms included. On a quarterly basis present your business plan for your account portfolio to the senior sales management team supported by quarterly account profitability review. Create an account contact matrix for your portfolio detailing all required meetings by account along with the required frequency. In addition site visits to be completed on a monthly basis to ensure a full understanding of your customers business & relevance of any proposed listings / activities. Matrix & plan to be signed off & reviewed regularly by Channel Lead. Regular review of contracts, where terms are in place they must have a dated contract to support. Any contracts up for renewal must be submitted through business case & only approved business cases and agreed contract terms are to be implemented, documented and field with Business Insights. Work closely with Supply Chain to ensure OTIF delivery - provide regular forecasts of key SKUs for key customers. Implement Price Increase within briefed timelines & in full. Brief product specification changes to relevant customers as provided by Technical & Quality Control. Manage product assortments attached to your accounts. Ensure that on restricted assortments, alternative products are available to support on-going supply for any OOS or delists. Ensure customers are fully briefed on delists in a timely manner & that alternative SKUs are secured. Deliver ROI on any equipment placements within your accounts, where a site or account falls below required ROI levels you are required to take action to resolve. Focused plan on forecast management with reference to seasonality etc. Development and retention of existing business and new business opportunities. Sector specific range creation. Accountable to ensure customers and their units are on the correct pricing levels as agreed to avoid any credits and proactively manage credit risk customers. (Linked to finance to ensure accounts run smoothly). Finance engagement - Constantly review margins / EBIT being achieved versus targets, reduce/manage credit risk customers, ensure pricing on file is correct at each customer level to avoid unnecessary credits, and look for ways in which to service customers which will deliver incremental profit; through an RTM strategy, customer product mix, electronic trading, Field / Customer Engagement Team support, central distribution. FINANCIAL RESPONSIBILITY The individual will have responsibility for managing a min of £5m sales value across a range of customers and the appropriate margin target assigned to those customers. Accountable for financial 1-2-1 account management with Head of Business Insights / Business Insights Business Partner monthly. Price increase management Review all options for price increase with customers annually, or as requested. Reporting performance and proposing range rationalisation / margin enhancement at all levels by product management. Challenges oneself to fully understand ROI & Customer P&Ls Able to present these at Exec level to the key stakeholders. DECISION MAKING LEVEL/COMPLEXITY Strategic Planning understand the bigger picture. Taking a holistic view and setting clear direction to the route to be taken to deliver your plan. The individual will be required to lead & manage financial proposals together to win, retain and/or re-negotiate existing/new customers. Manage all areas of What if Investment, ROI, Promotions, Contracts, Key influencers. NPD Management Clear thinking in the deletion / origination of NPD. PEOPLE MANAGEMENT RESPONSBIBILITY Yes BENEFITS OF A CHANNEL MANAGER: Competitive Company Pension Scheme Company Life Assurance for added peace of mind Company Car or Car Allowance Free On-Site Parking Employee Referral Scheme Long Service Recognition & Awards Generous 50% Staff Discount on Company Products Eyecare Voucher Scheme Employee Assistance Programme (EAP) including: 24/7 confidential support line Access to our Wellbeing App, offering health and wellbeing resources, exclusive discounts, and employee perks SKILLS & EXPERIENCE Ideally degree educated (Business discipline). Experience of National Account Management (ideally in a food related business). Sales experience & Sales Skill. Team Player. Dynamic Go Getter Highly Motivated. Good Communicator. Strategic Thinker, Active Doer. Flexible & Nimble to Change. Strong negotiation skills and the ability to influence & present at all levels. Highly developed Presentation skills. Clear confident communication skills both verbal and written. Highly developed numerical skills, complete P&L understanding to Senior Management level. General interest in people. Demonstrable drive and enthusiasm. Highly mobile as role will require significant travel across the UK. KEY MEASURES Business Strategy & Customer Plans- Live Monthly - KPI Performance Tracker. Key Customer / End user Contact strategy Managing the chain and key decision makers. Sales Reporting Tools Daily Sales Reporting Sales & Margins Actuals v Targets. Total accountability / Management LTA/Settlement Discount Measures in line with contractual obligations. Development Of Development / Marketing Plan in line with contracts, and or use of marketing promotional plans. Account Plan objectives set versus achievements. This role would suit someone with experience in National Account Management, Channel Management, Key Account Management, Business Development, Food Service, Retail and/ or FMCG Sales.

Description Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: At PH Jones, our mission is to mend it. Our teams have been at the heart of communities for over 50 years. Partnering with local authorities and associations, we support social housing across the UK - installing, upgrading and repairing heating and electrical systems. But we're not just living off our legacy. We're on a mission to make the UK's social housing sector greener and more energy efficient. At PH Jones , we're looking for an inspiring and customer-focused Area Manager to lead our Social Housing contract in South London. This is an exciting opportunity for experienced leaders who are passionate about delivering outstanding customer service, developing high-performing teams, and driving operational excellence. If you enjoy creating positive outcomes for customers, supporting people to succeed, and making a real commercial impact, we'd love to hear from you. What you'll be doing: As an Area Manager, you'll lead and support a team delivering essential services to customers within the social housing sector. You'll play a key role in ensuring we continue to provide safe, efficient and high-quality services while creating an environment where colleagues can thrive. You'll work closely with clients, stakeholders and operational teams to drive performance, improve customer satisfaction and identify opportunities for continuous improvement. Through coaching, leadership and collaboration, you'll help shape a culture that puts customers and colleagues at the heart of everything we do. Key responsibilities include: Leading and developing a high-performing, customer-focused team. Driving excellent customer outcomes through a right-first-time approach. Using performance data and insights to improve service delivery and operational efficiency. Managing client relationships and working collaboratively to achieve shared objectives. Supporting the resolution of complex customer issues and identifying opportunities to prevent recurrence. Creating a strong culture of safety, quality and continuous improvement. Ensuring teams have the skills, knowledge and support needed to perform at their best. Managing operational and regulatory risks while maintaining compliance with business and industry standards. Making informed commercial decisions that balance customer, colleague and business needs. As this role supports customers and teams across South London, regular travel throughout the region will be required, so you'll need to live within a reasonable commuting distance. What we're looking for: We're interested in hearing from people with a passion for leadership and customer service. You don't need to tick every box to apply. If you believe you have the skills and experience to succeed in this role, we'd encourage you to apply. You'll ideally bring: Gas qualifications (CCN1 & CENWAT) and technical gas experience is essential. A proven track record of leading, motivating and developing successful teams. Experience delivering strong customer outcomes within a regulated or operational environment. The ability to use data and performance insights to drive improvement and achieve results. Strong stakeholder management and relationship-building skills. A collaborative leadership style with the ability to influence and inspire others. An understanding of health, safety and compliance responsibilities. Commercial awareness and the ability to make balanced business decisions. Knowledge of data protection and information security requirements. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. https://www.morethanacareer.energy/phjones If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey. TPBN1_UKTJ

Description Scroll down for a complete overview of what this job will require Are you the right candidate for this opportunity Join us, be part of more. We're so much more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That's why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it. About your team: Centrica Power is at the forefront of the UK and Irish energy transition. Our portfolio spans flexible and conventional generation, renewable energy, energy storage and nuclear. With over £2bn of gross capital deployed, over 600MW in operation and a further 500MW in construction, still we continue with our ambitious growth plans in place, we're building a Power business that will play a major role in the UK's low carbon future. We're involved in some of the most exciting projects in the sector - from our 20% stake in the current UK nuclear fleet, to our 15% investment in the development of Sizewell C, to leading the UK's first advanced modular reactor programme with X Energy and renewables portfolio. And that's just the start. Over the next five years, we're accelerating investment as part of Centrica's green growth strategy. This is your opportunity to help shape a business of major strategic significance to Centrica and to the UK's energy mix. About your role: We're looking for a Grid Intelligence Manager to build and own our view of how network access and system constraints shape value across Centrica Power's portfolio. You'll translate NESO, TO and DNO signals, from queues and reinforcement plans to constraint patterns, outages and reforms, into clear recommendations on siting, connection strategy, curtailment risk and commercial opportunities ensuring grid insight directly informs project development and value creation.. Location: We work flexibly in line with our Flexible First working arrangements believing that empowered colleagues are happier and more productive. This role will be initially focused on the UK and Ireland Power markets but may expand over time. Therefore, there will be a requirement to attend meetings across our Windsor, Reading, Ireland and London offices. Responsibilities of the role: Develop and maintain a UK & Ireland grid constraints opportunity map, identifying where constraints occur, what drives them and how assets can monetise or mitigate them. Analyse constraint frequency, severity and system service potential to support commercial opportunity valuation, incorporating outages, reinforcement plans, queue movements and new connections. Provide grid-led insight for asset and portfolio decisions, including location screening, technology fit, access risk and constraint exposure. Stay across key grid and regulatory developments, contributing SME input to consultations and industry forums. Interpret rule and code changes, producing clear briefs and recommended actions. Support revenue optimisation by feeding grid insights into dispatch, bidding and operational priorities. Lead engagement with external modelling and consultancy partners - defining scope, challenging assumptions and converting outputs into actionable decisions. Strengthen relationships with NESO, DNOs, TOs, industry bodies and peers to stay ahead of emerging constraint drivers and access developments. Run a simple governance cadence, including a constraints watchlist, decision triggers and concise monthly updates. Partner with connections and delivery teams (not owning day-to-day applications) to provide intelligence, translation and strategic decision support. Provide assumptions for project value drivers related to network connection, losses, constraints and curtailment. Support due diligence on potential investment opportunities alongside SMEs across the business. Here's what we're looking for: Degree in Electrical Engineering, Power Systems, Energy Systems or equivalent experience. Professional registration (Chartered or working towards) is desirable. Training in Grid Code, connection standards or power systems. Proven experience with GB, and ideally Irish, electricity networks, with strong understanding of constraints, curtailment and access risk for generation and storage. Deep knowledge of UK grid connections, testing and compliance processes. Strong grasp of how grid issues translate into commercial impact. Working knowledge of Grid Code, CUSC, BSC and DNO connection frameworks. Demonstrated ability to produce high-quality grid intelligence outputs, including constraint mapping and forward-looking risk indicators. Confident external engagement with DNOs, NESO, TOs and consultants, with the ability to challenge assumptions and translate findings into decisions. Strong analytical skills with large time-series datasets; Excel and Power BI essential, SQL/Python desirable. Familiarity with grid modelling tools (e.g., PowerFactory, PSS/E) is a plus. Excellent communication skills, able to explain grid topics clearly to non-specialists. Understanding of ancillary services and technology capabilities. Ability to use reinforcement plans to identify evolving constraint and system service opportunities. Why should you apply? We're not a perfect place - but we're a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That's why we've designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we're a great place to work and what being part of more means for you. you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow, but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority. xrnqpay Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

Your role in the JoJo story Department: Quality, Tech and Compliance Reports to: Technical Manager You will be responsible for the quality and compliance of selected ranges we produce under the JoJo brand. You will own key departments and suppliers and will cover development from initial research to production deliver. You will manage and coordinate response as required to customer queries and complaints, bringing to a satisfactory close. You will ensuring the technical department delivers to schedule and to the standard required. Ranges covered will include childrenswear; baby & childrens nursery products and toys; and womens and maternity wear as required for business needs. This position is offered as a fixed-term contract until 14/03/2027. A peek into your daily adventures: Understand the goals of our Technical Strategy and considers implementation in their own areas. Technical Documentation Ensures technical workbooks and associated paperwork is filed and trackers are updated inline with agreed system. Ensures accuracy of specification sheets and grading at issuing, with aim to drive a right first-time fitting approach. Conducts and documents appropriate risk assessments inline with agreed standards, ensures supplier is clear on product safety requirements. Ensure required warnings and information is in place on labelling & packaging to ensure compliance with appropriate legislative requirements." Product Development and Critical Path Drives the fit session ensuring product is properly assessed for excellence of make and fit, clear comments are recorded, and the final product sealed meets the specification. Attending team production meetings to ensure Critical Path is on track for own product areas and those covered by more junior techs. Alert Technical Manager on any risks to delivery. Assess failed test reports on our testing platform, determines commercial approval or recommend further action required. Ensures products are compliant to hazardous chemical policies, risk assessing and testing as appropriate. Ensures suppliers are clear on and working inline with Technical Handbooks and Technical Policies. Product Knowledge Demonstrates a core understanding of different fabrics, materials types and trims, and testing procedures. Understands application on final product, suitability for final product and user. Can make recommendation at issuing and during product development. Maintains fabric library, ensures consistency across suppliers. Drive block & grading reviews to ensure excellence of fit across the sizes inline with our customer and brand. Makes informed decisions on updates, cascading to suppliers and other techs as appropriate. Utilises tools such as reviews, store feedback and returns reports to identify issues and action change. Monitors changes to standards and regulations on own products. Alerts Technical Manager to any changes that may impact or affect JoJo product groups Supplier and Factory Management Ensures effective onboarding of a new supplier; ensures the agreed processes are followed, the supplier is clear on expectations and they meet the minimum requirements of our technical standards. All trackers are up to date. All new factories to be approved by Technical Manager prior to PO's being placed. Travels to our factories, and conducts virtual visits to assess technical capabilities and their suitability to JoJo requirements, make recommendations to improve feeding back to buying and technical. Builds good working relationship with key suppliers through general contact, product specific communication, and has good working knowledge of their quality management processes and capabilities. Skills that make you shine: Experience working with toys and footwear is desirable but not essential. Work effectively with E&S to ensure effective cross over of goals, targets and communication. Ensures any green claims or claims on sustainability can be traced and evidenced. Supports Sustainability team as appropriate and required on supplier queries. Supports Ethical team as appropriate and required on supplier queries, working collaboratively on agreed ways of working for onboarding and maintenance. Consciously aiming to improve our environmental impact in own department, actively engaging with suppliers as required to identify areas of improvement and working with sustainability team and buying to see changes through" Understands Customer Service and QC operations. Supports resolutions of issues as required, either directly or via the Senior Technologist and Technical Manager. Travels as required to the DC to check stock. Support more junior members of the team, be proactive in approach and look for opportunities to improve product and processes. Represents JoJo externally on behalf of Technical at meetings or events, feeding back to Technical Team. Just to give you a taste of our culture, well be looking for you to: Be a brand ambassador, safeguarding our values and ethos. Demonstrate honesty and respect in every interaction. Foster collaboration and open, active listening Take ownership of all aspects of the role. Perks and Benefits: Hybrid Working - up to 3 days in our Battersea Office Enjoy 25 days' annual leave plus all bank holidays Extra day of annual leave for each year youre with us, up to 38 days. Is it your birthday? Take it off and celebrate! Helping plan for the future - enhanced pension scheme. Get on the move - cycle to work scheme. Financial wellbeing app - pay yourself 40% of your earned wages whenever you want. Saving scheme with Smart Money Cymru. Flexible work options. Enjoy fabulous social events. Give back with volunteer days to support our communities. Prioritise your well-being with our Health and Wellbeing hub. Specsavers voucher Get a free sight test and contribution towards glasses (T & Cs) apply. We love our products! Enjoy: 40% off JoJo branded lines 25% off full-price NEXT products 10% off NEXT Beauty products Up to 10%off most branded products Embrace an Its up to you learning environment with ongoing training and development opportunities. Your furry friend doesnt have to stay at home our offices are dog friendly for friendly pooches. Want to know more about JoJo? We make happy and helpful clothes and products that let children be children in all their silly, messy, adventurous, noisy, imaginative joy. But were not just about selling products; were about creating a warm, community-centric environment for our employees and our customers. From 39 locations across the UK and Ireland and a thriving e-commerce platform, we offer a meticulously designed collection of childrens clothing, toys, and essentials designed with love and care: always with children at the forefront of our minds. As a B Corp, our commitment goes beyond commerce, we strive for a sustainable future and take pride in our responsibilities to the planet and our communities. At JoJo, every role, every task and every day is an opportunity to support, inspire and contribute to the well-being of our teams and our customers. We embrace and openly welcome people from different cultures, perspectives, and experiences to create a diverse and enriched environment. We work hard to recruit, develop, and retain the most talented people, regardless of background to make sure we grow our company sustainably and with different cultural influences. By encouraging a diverse and inclusive workforce, we aim to create an environment where everyone can thrive and reach their full potential. TPBN1_UKTJ

Senior Product Manager – Customer Experience £72,000 + bonus Remote-first Monthly team meet-ups in Yorkshire We’re partnering with a major UK consumer business that’s investing heavily in its digital products and transforming how millions of customers interact with its services. They’re looking for a Senior Product Manager to take ownership of three closely connected areas: their customer app, customer contact experience and an evolving premium B2B proposition. This is a proper senior product role. You’ll inherit a growing team, shape the longer-term vision and bring clarity to several major programmes competing for attention, investment and technology capacity. What you’ll be doing: • Defining the product vision and roadmap across the customer app, contact channels and premium services, • Creating a more connected, intuitive and self-serve customer experience, • Leading discovery to understand customer problems, validate opportunities and influence investment decisions, • Helping shape the balance between digital self-service and human support, • Supporting a significant cloud-based customer contact and CRM transformation, • Owning product OKRs and ensuring roadmaps are tied to measurable customer and commercial outcomes, • Working closely with Technology, UX, Architecture, Operations and Commercial teams, • Coaching and developing Product Managers while building a high-performing product culture, • Managing competing priorities and making clear, evidence-led decisions when capacity is limited, • Taking complex product challenges and turning them into a clear direction people can get behind What we’re looking for: • Strong experience operating as a Senior Product Manager within a complex, customer-facing organisation, • Experience owning digital products across the full lifecycle, ideally including mobile apps, customer contact or self-service journeys, • A track record of shaping product strategy as well as leading hands-on delivery, • Strong discovery skills and a genuinely customer-led approach, • Confidence working with senior stakeholders and challenging priorities when needed, • Experience coaching Product Managers and improving product ways of working, • The ability to connect customer needs, operational realities and commercial opportunities, • A strong data mindset, with experience using insight to shape decisions and measure outcomes, • Exposure to cloud platforms, CRM transformation or contact-centre technology would be a bonus Why consider it? You’ll be joining at a point of real change, with the opportunity to influence products used at significant scale and help shape a growing product function. There’s plenty already happening, but equally plenty still to define. If you enjoy creating clarity from complexity, developing teams and building products that make everyday customer experiences simpler, this should be right up your street. £72,000 + bonus, remote-first working and monthly team meet-ups. Interested? Apply now or drop me a message for a confidential chat.

Our client is a market leading scaffolding contractor who operate across the UK and Europe and due to expansion plans, they require a Commercial Assistant to work alongside their senior Commercial team and operations teams. The Commercial Operations Administrator will support the Commercial function by improving commercial data, reporting, systems, document control, process discipline and change implementation across the group. This role is not a traditional administration role; it is designed to provide structured support to Scaffolding QS teams, Commercial Managers, Operations and Finance while helping embed new systems, standardised processes and acquisition set-up activity. The successful candidate will be highly organised, systems-minded and capable of turning commercial information into clear, usable reporting and action tracking. About The Role • Maintain commercial trackers, including contract trackers, final account trackers, WIP trackers, tender/opportunity trackers, acquisition action trackers and weekly executive reporting inputs. - Support the Commercial Director and Commercial Manager with preparation of weekly and monthly reports, ensuring information is accurate, consistent and up to date. - Coordinate data inputs from QSs, Operations, Finance and regional teams, chasing missing information and escalating gaps. - Help improve data quality across Eque2, Teams, SharePoint, Power BI, CRM and other commercial systems., • Support rollout and adoption of commercial systems, CRM processes, Twenty, Eque2 improvements, dashboards, Teams structures and SharePoint libraries. - Assist with user set-up, training materials, process notes, templates, guides and system housekeeping. - Work with Commercial, IT, Operations and Business Development teams to ensure new systems are introduced in a structured and practical way. - Track actions, issues, risks and decisions during system implementation and change projects., • Maintain Teams and SharePoint filing structures for commercial documents, ensuring contracts, amendments, query sheets, approvals and correspondence are stored correctly. - Track contract review status, mandatory contract query sheets and approval routes. - Support audit readiness by maintaining clear records, version control and evidence trails. - Coordinate standard templates, forms, commercial procedures and process maps. About The Candidate • Strong administration, coordination or commercial support experience within construction, scaffolding, access, specialist contracting, property, infrastructure or a project-based environment. - Excellent Microsoft 365 skills, particularly Excel, Word, Outlook, Teams and SharePoint. - Good data discipline with the ability to maintain trackers, dashboards and reports accurately. - Experience supporting systems implementation, process improvement, CRM, ERP or reporting projects beneficial. - Eque2 Construct, Power BI or CRM experience beneficial; training can be provided. - Strong written communication and document formatting skills. - Comfortable working with senior stakeholders, QS teams, operations, finance, IT and external parties

Service Desk Lead Rate - £450 - £500 (A Day) Duration - 12 Months (Initially) Location - Uxbridge (On-site) Ir35 - Inside (Must use an umbrella company) We're looking for an experienced Service Desk Lead to join a well-established organisation on an initial 12-month contract. This is a fantastic opportunity for a customer-focused IT Service Management professional with strong leadership capabilities to drive operational excellence, service improvement initiatives, and stakeholder engagement across the business. As Service Desk Lead, you will manage and develop the Service Desk function, ensuring the delivery of a high-quality support service while contributing to strategic planning, service performance, and continuous improvement. Key Responsibilities Lead, mentor and develop the Service Desk team, fostering a collaborative and high-performing environment. Drive service improvement initiatives and ensure support services continue to meet evolving business requirements. Work closely with the Digital Customer Services Manager on long-term planning, resource management, budgeting and service development. Manage stakeholder relationships, proactively gathering feedback and ensuring excellent customer service delivery. Act as the operational lead during major incidents, coordinating resolution efforts and minimising business impact. Serve as the escalation point for complex Service Desk issues, ensuring prompt and effective resolution. Ensure agreed service levels are maintained across Service Desk operations, staffing and technology. Build effective relationships with internal teams, suppliers and external stakeholders. Oversee and facilitate service desk-related training across the organisation. Represent the Service Desk function in operational meetings, change boards and key organisational events. Deputise for the Digital Customer Services Manager when required. Act as a role model within the Digital Services function, promoting best practice and professional standards. Required Experience & Skills Strong experience working within IT Service Management environments and service delivery functions. Previous experience leading or managing a Service Desk team. Proven background in customer-focused service delivery. Experience of managing and coordinating projects. Strong stakeholder management skills with the ability to build relationships at all levels. Experience of vendor management and procurement processes. Excellent organisational skills with the ability to manage competing priorities effectively. Strong problem-solving skills and experience managing major incidents. Understanding of Service Management frameworks and best practices. Knowledge of Health & Safety regulations and procedures. Desirable Experience Experience working within a Higher Education environment. Experience contributing to service improvement and transformation initiatives. Familiarity with change management processes and governance boards

Design Manager Location Acton, London Sector Data Centres & Mission Critical Construction Salary £60,000 - £70,000 + Package The Opportunity A leading specialist contractor is looking to appoint an experienced Design Manager to join its Alliance Park project in Acton, West London. The 1.95-hectare site is being transformed to support the construction of two new hyperscale data centres together with an office building, substation and major associated infrastructure. With demolition already completed and significant utility diversions, remediation and re-levelling forming part of the enabling strategy, this is a technically challenging project where design coordination and buildability will directly influence construction performance. Role Overview You will lead design delivery from pre-construction through to completion, making sure information is compliant, coordinated, buildable and issued in line with procurement and construction requirements. You will manage consultants, designers and specialist subcontractors, maintaining the design programme and resolving interfaces before they become site issues. You will lead design reviews, monitor approvals and manage change control while ensuring Employer's Requirements, Contractor's Proposals, Building Regulations and CDM obligations are properly addressed. You will work closely with commercial, engineering and delivery teams to identify value-engineering opportunities and reduce design-related risk and abortive work. Throughout construction you will ensure approved information reaches the site team when required, provide support on technical queries and maintain oversight of as-built and O&M information. You will also build strong relationships with clients and consultants while supporting Design Coordinators and Assistant Design Managers within the wider team. About You You are a Design Manager with proven experience delivering projects through both pre-construction and construction. You have strong technical knowledge, understand the importance of programme and information flow, and are confident coordinating multidisciplinary design teams in a demanding environment. You have a good working knowledge of Building Regulations and CDM requirements and are comfortable challenging design information when buildability, cost or programme could be improved. Experience on data centres, mission-critical developments or other technically complex projects would be highly beneficial. You will ideally hold a relevant degree or equivalent professional experience, an appropriate CSCS Card and a recognised industry qualification through RIBA, CIOB, ICE or similar. Company Profile This specialist contractor provides comprehensive design, construction and engineering services across the data, defence and energy sectors. With more than 40 years of specialist experience, the business is trusted by major clients to solve complex construction challenges and deliver projects from early design through to final occupation. What’s in it for you? £60,000 - £70,000 salary Car allowance BUPA Healthcare & Cash Plan Competitive pension scheme • ⚡ Electric vehicle scheme Cycle to Work scheme Eyecare vouchers 25 days holiday + Bank Holidays + Birthday off • ️ Major hyperscale data centre project in West London About Walker & Sloan Walker & Sloan are a BCorp certified recruitment business specialising in construction and the built environment. I, Jack Houghton, work closely with contractors, developers and consultancies across the UK and handle all applications with complete confidentiality. Next Steps If you would like to hear more about this opportunity, get in touch for a confidential conversation

The Role Laine is always keen to connect with experienced pub leaders who believe the best venues are built on connection, character, and community. As a General Manager (or Management Partner, as we call the role at Laine because we work in partnership) youll co-manage the pub and help take it to new heights. This role is ideal for someone who thrives in a dynamic environment, loves community engagement, and has a flair for creating memorable experiences. This is about creating rhythm, warmth, and belonging. What Youll Be Doing Running a high-quality, community-first pub alongside Laine Building genuine relationships with locals, regulars, and collaborators Curating low-ego, high-soul entertainment that enhances the space Leading a happy, empowered team who care about the details Balancing strong commercial performance with soul and authenticity Who Were Looking For Hospitality Enthusiast: You love creating epic guest experiences. A Bag of Personality: At Laine, were all about embracing individualityno cookie cutters here. We want someone whos as unique as the crowd theyre pulling in. People Person at Heart: Passionate about building a community? Tick. Were all about empowering happy and confident individuals who can bring out the best in your team. High-Volume Pro: Youve thrived in a busy, high-energy venue before and know how to keep things running smoothly. Natural Leader: You can motivate and inspire a teamlikely building one from scratch! Connected & Trend-Savvy: You understand the local crowd and what gets them excited. Entrepreneurial Spirit: Youre commercially minded and know how to drive sales, market events, and build a brand. Social Media-Savvy: You know how to create buzz and engage audiences online. The cool stuff that comes with joining us: Your Pub, Your Vision Run the venue like its your own while we handle the behind-the-scenes essentials (maintenance, business support, etc.). Profit with Purpose Earn a share of the profits (upwards of £45k/pa), keeping you and your team motivated to succeed. Creative Freedom From quizzes and cabaret to cocktail comps and arcade nights if you can dream it, you can do it. Investment & Growth With Laines backing, were investing in better facilities, bigger events, and a more vibrant atmosphere to drive success. Ongoing Development Leadership training, creative workshops, and career growth opportunities across Laines 50+ pubs. Perks with Personality Enjoy discounts across our venues and be part of Laines legendary events. About us At Laine, we dont sleep on change we are the change. A group of over 50 independently run boozers in Brighton, London, and Birmingham, were all about saying hell no to the status quo. Old-school traditions? Nah, well pass. Our community of diverse, creative change-makers build their own boozers, reflecting the individuals who make them. Pioneers of the present, were cultural catalysts, architects of epic moments crafting everything from club nights to gaming gatherings all in the name of welcoming the next generation of pub-goers into joyful, experimental spaces with style. More information can be found on our main website and careers website. If youve got the fire, the flair, and the fearless attitude to run one of Londons most audacious venues we want to hear from you!Please submit your CV and cover letter via the 'apply' button. TPBN1_UKCT

Are you a Construction Manager looking to lead a complex civil engineering delivery scheme? A major UK contractor is looking for a Construction Manager with strong steelwork experience and a background in self‑delivery on large, complex projects. This suits someone who's comfortable leading from the front, keeping teams organised, and bringing clarity and momentum to busy sites. The Role You'll oversee day‑to‑day construction delivery, making sure steelwork and wider civils activities are planned properly, coordinated well, and executed safely. You'll work closely with engineering, planning and commercial teams, keeping the programme moving, managing interfaces, and maintaining high standards of quality and compliance. Key Responsibilities Lead delivery across steelwork and related civils packages Drive self‑delivery teams and specialist labour to achieve safe, efficient progress Manage look‑ahead planning and short‑term programmes Oversee steel erection, temporary works and lifting operations Maintain quality assurance, inspections and documentation Coordinate logistics, sequencing and interfaces with other disciplines Spot risks early and put sensible mitigation in place Keep communication clear between internal teams, designers, clients and the supply chain Maintain strong safety culture and compliance with CDM requirements Required Experience Solid background in self‑delivery on major projects Proven experience delivering structural steelwork packages Strong understanding of construction sequencing, temporary works and site controls Experience leading multidisciplinary teams in live, high‑risk environments Confident communicator with good reporting and documentation skills Relevant qualification in civil engineering or construction management Desirable Experience in complex infrastructure such as energy, industrial, defence or rail Familiarity with digital tools like Aconex, CEMAR or Power BI Exposure to project controls (risk, change, cost, earned value) Professional membership or working towards it Key Strengths of the Contractor The business is known for its engineering‑led approach, with a strong track record of delivering complex work in challenging, high‑risk environments. They have genuine self‑delivery capability, with in‑house labour, plant and specialist teams that give them control and consistency on major projects. They're recognised for their expertise in structural and heavy civils work, particularly steel erection, temporary works and complex lifting. Clients trust them for their quality, compliance and clear, solutions‑driven communication. This is an excellent opportunity to get involved on a long term project! Apply now to make sure you don't miss out! Aldwych Consulting values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are happy to discuss reasonable adjustments and/or additional arrangements as required to support your application. Candidates must be eligible to live and work in the UK. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business

Assistant Commercial Manager Major Infrastructure Two roles. One of the biggest infrastructure projects in Europe. And a genuine chance to build your commercial career from the inside of a client team that sits above the Tier 1 contractors, not inside one. Our client is looking for two Assistant Commercial Managers to join an integrated client team delivering major infrastructure works. These are early-career commercial roles, ideally suited to a graduate quantity surveyor looking for their second position, someone who has had a solid grounding in NEC contract administration and now wants more: more complexity, more exposure, and a clear path toward chartership. What the role involves You will work in an integrated client team, sitting alongside project managers and commercial leads to assure and support the commercial performance of Tier 1 contractors. That means reviewing their work, not doing it for them. You will administer NEC contracts day to day, raise and manage early warnings, track compensation events and support the assessment of change costs. You will get involved in procurement reviews, help validate subcontractor accounts and support the settlement of final accounts. Month to month, you will be contributing to contract performance reporting and helping the team maintain commercial control across live works packages. What we are looking for NEC contract experience is essential. If you have not worked with NEC3 or NEC4 in a meaningful way, this role is not the right fit. Beyond that, we are looking for someone with a quantity surveying background and a genuine appetite to develop commercially on a complex programme. Experience in infrastructure is a strong advantage. Highways, rail, utilities, civils: all relevant. A background in building or MEPH is also genuinely interesting to our client. If you are working toward your APC, our client can support that journey. These roles sit within a team that understands professional development and will give you the breadth of experience that the assessment process requires, and the ability to second you to a Contractor for your qualification. Hybrid working applies, with a minimum of three days per week on site or in the office. Closing date: 28 August 2026. If this sounds like the right next step, get in touch with us directly or send across your CV and we will come back to you promptly

Michael Page is seeking an IT Project Manager to lead end-to-end IT initiatives in a multi-site retail/FMCG environment. You will manage project life cycles, liaise with stakeholders, monitor progress, mitigate risks, and report to senior management. The role is based across the Midlands with hands-

Berry Recruitment in the United Kingdom is seeking an IT Manager for a Watford-based company. The role is hybrid, office-based 2–3 days per week, with regular updates and change management responsibilities. This hands-on leadership role requires about 5 years in a similar position and a strong bac

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secu

Support the design phase and manage the construction and commissioning phases, by setting up contracts and ensuring they are completed in the most efficient manner to the specification, within the time required and within the tender estimate without risk to the health and safety of all concerned whi

Business Analysis Foundation accredited by the BCS (The British Computer Society also known as the Chartered Institute of IT). Now you are qualified for an entry level data analyst position our recruitment support team will now begin collaborating with you to help you secure your first a suitable ro

The BA will work closely with Finance, Credit risk and IT teams to ensure full verification and testing ahead of implementation. Credit Valuations Adjustment calculations. Implementation project is to ensure that MUFG is compliant with PRA Basel 3.

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secu

The role offers the opportunity to work on a hyperscale data centre project, with responsibility for managing electrical project delivery on-site. On-site role with involvement in large-scale mission-critical project delivery. This role will suit an experienced electrical project professional with a

Business Analysts work closely with Project Managers and Change Managers and opportunities in these areas also exist which broadens the net in these sister sectors. Are you looking to start a career as a Business Analyst (BA) and need tailored recruitment support and the right qualifications to secu

Are you an experienced Project Manager looking for a role where you can genuinely influence business strategy, deliver high-impact programmes, and help shape the future of a rapidly growing organisation? If you're looking for a position where your ideas are valued and your contribution will make

The role would suit an experienced Event Manager who is confident working independently, enjoys a fast-paced environment and understands the importance of both exceptional service and commercial performance. You will be responsible for client relationships, operational planning, budgets and the over

We're recruiting a Head of IT Operations to own the reliability, security and day-to-day operation of the company's IT environment across all sites. The business has an excellent track record of growth and continues to scale across its multi-site operation. This is a genuinely strategic role (not a

Coordinate and manage IT change activities within a structured Change Enablement framework. We are seeking an experienced Change Analyst / Change Manager to join a busy IT Service Management environment. You will be responsible for overseeing and coordinating change activity, ensuring governance pro

Key Responsibilities Coordinate and manage IT change activities within a structured Change Enablement framework. Change Analyst / Change Manager Location: Hursley (2-3 days per week onsite) Rate: £575 per day Inside IR35 (£632. The Role We are seeking an experienced Change Analyst / C

This role is initially aligned to the Digital Technology 'Regulate' product line, with occasional movement across product lines to support business priorities. The FA is excited to be recruiting for a Delivery Manager to join our Digital Technology team. MOAS is critical because it directly enables

Whether you're starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career. From SCADA and telemetry systems to PLCs, process control and communications technologies, you'll play a vital role in ensuring the resilience and performance of asse

This is a unique opportunity to play a key role in one of the region's most significant field redevelopment programmes, supporting large-scale drilling, well intervention, facilities rehabilitation, and future growth activities. NES Fircroft is recruiting for a leading international energy opera

With a long-term contract running into the next decade, the organisation is focused on continuous improvement, sustainability and modernisation driving enhancements across both traditional infrastructure and digital capability. It combines technical leadership, shaping secure, scalable solutions whi

It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at. As a Service Delivery Manager for the Heathrow PRS (Passengers Requiring Support) operation, you are the central manager of a diverse workforce deliver

The role would suit someone with 34 years' experience across sales, business development or marketing within events, hospitality, luxury or another creative environment, who is equally comfortable closing a deal, managing a CRM and creating engaging content. This is a varied, hands-on role with a st

Were looking for a hands-on, commercially minded hospitality leader with experience in specialty coffee, premium café, fast casual or lifestyle hospitality. As General Manager, youll take ownership of the pre-opening and launch, recruit and develop a high-performing team, drive sales and profitabil

Essential experience: Strong piling contractor background Excellent client and stakeholder liaison skills Proven commercial and contract experience Strong knowledge of variations, change management and contractual entitlement * Ability to manage and deliver complex multidiscip

Our client is an established and highly regarded operator within the events, culture and hospitality sector, with a growing portfolio of distinctive spaces and experiences across London and the UK. This is an exciting opportunity for a commercially minded sales professional to join a growing operati

You'll also support Product Managers in defining and delivering against a roadmap, helping to monitor project progress and facilitate discussions about backlog priority, scope, and budget. As a Lead Delivery Manager, you'll be accountable for the successful delivery of complex digital projects. This

The role requires strong leadership, stakeholder management, and the ability to foster a collaborative team culture while ensuring programmes are delivered on time, within scope, and to target outcomes. As a trusted global leader in aerospace, defence, and space, we are proud to be a company where d