Trabajos it change manager en OxfordCrear alertas

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, professional and respectful environment where you are encouraged to thrive.Where will you be working?Youll be working as part of our Oxfordshire Highways contract, supporting the delivery of essential highway infrastructure services across the county. Our Professional Services team provides technical design, project management and assurance across a broad portfolio of highway infrastructure schemes, including bridges, highway structures, capital maintenance, active travel, road safety and public realm improvements.The Bridges and Structures team plays a key role in maintaining and improving Oxfordshires bridge stock and highway structures assets, developing practical, safe and buildable solutions from early feasibility through to detailed design and construction support. Want to be a part of it?What youll be doingYoull provide senior technical leadership for the Bridges and Structures Design Team, leading Principal Engineers and the wider technical team in the successful development and delivery of bridge and highway structure schemes across the Oxfordshire Highways contract.Reporting to the Professional Services Design Manager, youll be responsible for leading the structures technical function, providing clear technical direction, assurance and support across a varied portfolio of inspections, assessments, maintenance schemes, strengthening works, refurbishments and structure replacement projects.Youll lead the development of safe, compliant, practical and buildable design solutions, ensuring outputs meet client requirements, technical standards, programme commitments, commercial expectations and UK legislative obligations, including full compliance with CDM 2015.Working closely with the client, project managers, construction teams, commercial colleagues, programme teams and supply chain partners, youll help ensure that design solutions are properly scoped, coordinated, assured and aligned with construction and operational needs.Youll support the management of design programmes, technical risk, change control, resource planning and forecasting, ensuring the structures team has the right capability and capacity to meet current and future programme demands.As a senior technical representative, youll act as a key interface with clients and stakeholders, providing clear, evidence-based advice on technical issues, design options, risks, constraints and opportunities. Youll also play an important role in embedding buildability, maintainability, innovation, sustainability and low-carbon thinking into the teams approach.A strong focus on health and safety will be central to the role. Youll ensure design risks are identified, mitigated and clearly communicated, and that Designer and Principal Designer duties are properly supported across the structures portfolio.Youll also mentor, support and develop engineers within the team, helping to build a collaborative, high-performing and professionally accountable technical environment.What youll bringA degree, or equivalent qualification, in civil engineering, structural engineering or another relevant engineering discipline.Significant experience in bridge, highway structures or civil infrastructure design.Proven experience leading technical teams, including Principal Engineers, Senior Engineers, Engineers, Technicians and/or external design suppliers.Strong technical knowledge of bridge and highway structure inspection, assessment, maintenance, strengthening, refurbishment and replacement schemes.Good knowledge of relevant technical standards, including DMRB, Eurocodes and associated bridge and highway structure guidance.A strong understanding of UK health and safety legislation and design regulations, particularly CDM 2015.Proven ability to lead multiple schemes simultaneously while managing technical quality, programme, cost, risk and change control.Experience working collaboratively with clients, project managers, commercial teams, construction teams and supply chain partners.Strong communication and leadership skills, with the ability to explain complex technical issues clearly to technical and non-technical audiences.Commercial awareness, including experience of scope definition, fee management, resource planning, forecasting, risk and opportunity.Experience working within a local authority, highways maintenance or infrastructure contract environment would be desirable.Experience of NEC contracts would be desirable.Chartered Engineer status (CEng MICE, or equivalent).Full UK Driving Licence.Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include:Contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeRecommend a friend get rewarded for introducing people to us!In addition, this role offers:Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice, our salary sacrifice EV / hybrid car scheme25 days annual leave plus bank holidaysAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people who join us and make a difference. Were one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, helping to create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind to ensure your aspirations and ways of working align with ours.Were responsible and go further for our people, clients, communities and the planet.Were open and seek new and better ways of exceeding expectations.Were together and as one team; the whole is greater than the sum of the parts.Were ambitious and embrace opportunity, to lead essential infrastructure services for life.Whether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry-recognised programmes, training and development. Its an exceptional time to be a part of MGroup!Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to third-party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupHTPBN1_UKTJ

Position: 2 Line Engineer \n Location: Abingdon \n Salary: £37k \n \n \n Benefits \n\n • 25+ Days Holiday and rising (plus bank holidays)\n, • Flexible working (WFH incentives)\n, • Bupa Cash Plan\n, • Electric Vehicle Scheme\n, • Cycle Scheme\n, • Discounted Gym Membership\n, • Paid Charity Day\n, • Car Parking\n\n Work for one of the UK's leading technology specialists, proudly recognised as aWorld Class Place to Work by Best Companies, a nationally respected benchmark foremployee engagement and workplace excellence. They were also ranked as the #1Technology Company to Work For in the UK, reflecting culture, our people, andour commitment to being an employer of choice. \n Primary Purpose: \n The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. \n \n Key Responsibilities \n\n • Being the first point of contact for all incoming support calls, emails, and sessions - when necessary\n, • Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers\n, • Ensuring all forms of support call are logged in the system and the client is kept updated\n, • Manage incidents and request tickets ensuring established SLAs are met\n, • Providing support to our clients\n, • Help the Tier 2 Manager with continued business improvements\n, • Provide support to the apprentice, and Tier 1 engineers\n, • Manage/Maintain all escalations from the apprentice, and Tier 1 engineers\n, • Communicate daily to clients with open tickets\n, • Managing the client's expectations with ongoing tickets\n, • Ensure all client related problems are logged correctly\n, • Inform the Tier 2 Manager of any tickets requiring escalations\n, • Working with client's 3rd party suppliers and vendors when appropriate\n, • Adhere to all company policies and procedures\n, • Ensuring that all role related KPI's are met\n, • Logging, managing, and resolving client IT issues\n, • Maintain and improve cloud infrastructure\n, • Composing Requests for Change\n, • Manage all client on/offboarding's, ensuring all tasks are complete\n, • Maintain all client documentation ensuring it is relevant\n, • Undertake any other reasonable duties as required to meet the needs of the business\n\n \n \n Person Specification: \n \n Minimum: \n\n • Excellent knowledge in Windows 11 installation and configuration\n, • Excellent knowledge with MacOS installation and configuration\n, • Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc...\n, • Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway\n, • Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025\n, • Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc...\n, • 2+ years' experience working with medium-large businesses\n, • Excellent knowledge of user & group management (on-premises/Entra)\n, • Excellent knowledge of scripting and RPA automations\n, • Ability to learn on your feet\n, • Strong communication skills\n, • Excellent troubleshooting and problem resolution skills\n, • Excellent customer experience\n, • Positive attitude to work\n, • Strive to continuous improvement\n, • Able to work independently under pressure\n, • Minimum of 3 years' IT experience in a corporate or services environment\n, • Driving license and own transport\n, • Ability to obtain DBS certificate\n\n \n Desirable: \n \n\n • Sophos Central/XG Firewall Certifications (Engineer or Architect)\n, • Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications\n, • Apple Certified Support Certifications\n, • Comptia A+\n, • Wireless management - Ubiquiti, Meraki, etc...\n, • Group policy/Intune policy management - deployment or management\n\n INDIT \n Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. \n Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. \n Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position.

Location: Crawley, United KingdomThales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.Digital Industry Manager Based from any Thales manufacturing site Lead the future of Industry 4.0 at ThalesWe're looking for an experienced and visionary Digital Industry Manager to drive digital transformation across our UK manufacturing sites.In this strategic leadership role, you'll develop and deliver our digital manufacturing roadmap, champion Industry 4.0 technologies including IoT, digital twins and smart tooling, and help create smarter, more connected and data-driven operations.Working closely with engineering, operations, supply chain, quality and IT teams, you'll lead the adoption of innovative digital solutions that improve efficiency, reduce waste and enhance performance. You'll also develop and inspire our digital team while representing Thales across industry forums and networks.We're looking for: Proven experience delivering Industry 4.0 solutions in a manufacturing environment Strong knowledge of digital manufacturing, IoT, data analytics and lean methodologies Exceptional stakeholder management and change leadership skills Experience leading cross-functional teams and transformation programmes Degree qualified in Engineering, Manufacturing or a related disciplineAt Thales, you'll have the opportunity to shape the future of manufacturing, influence business strategy and make a real impact through technology and innovation.Join us and help build the next generation of smart manufacturing. #ThalesCareers #Industry40 #DigitalTransformation #Manufacturing #Leadership #EngineeringJobs #InnovationJobs#LI-AH1At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.Join Thales in the UK – Innovate with us and shape the future!SummaryLocation: CrawleyType: Full time

Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career, with us youll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.Where will you be working?At M Group Highways, were supporting the safe transportation and movement of people across the UK.We dont just build roads and bridges- were building a better future, creating lasting social value that gives back to the communities in which we work.Youll be joining our Highways maintenance team, as the UKs number one highway maintenance contractor, our teams use the latest innovations to create effective solutions. We offer a range of services including planned and reactive maintenance and highway improvement schemes.Want to come and be a part of it?What will you be doing?You'll undertake pre-works reviews to ensure buildability.Continual focus on operational gross margins of all work that you are delivering, from the pre-works planning stage, to on-site supervision.You'll be working with our commercial team, establish estimates based on an agreed schedule of rates.Establishing a target scheme programme and monitor your works, review and hot cost progress.You'll monitor all works activities to ensure the programme remains on track, of the right quality and is being delivered in a safe manner.Youll also match resource needs to ensure the programme delivers on time and budget and provide regular updates on ASTA (programmes) and Causeway (costing) or any other specific systems.We'll ask you to manage the gangs daily, setting work targets, undertaking regular developmental reviews, and dealing with all issues that may arise with support from the Area Manager. deliver tool-box-talks and any safety briefings as they arise. Deliver communication plan as agreed in annual improvement imitative.Proactively, communicate, and support with our behavioural safety programme It Starts With MeYou'll assist with the delivery of our winter maintenance and out of hours operations.What youll bring A good level of experience in construction delivery and workforce supervision.Commercially driven to be able to capture working cost efficiencies, cost control and saving money wherever possible for the mutual benefit of the client and Milestone.Experience within the highway maintenance industry would be desirable, along with CSCS, NRSWA and SSSTS.Effective team management, leadership, motivational and influencing skills to get the best from everyone.Excellent customer skills and the ability to demonstrate influencing in all situations.Good general IT skills are essential. Ideally proficient in MS Excel, and any other specific systems.The ability to remain flexible in your approach to the role whilst embracing change and helping to drive that change through the wider teams and through into the delivery.Whats in it for you?We offer a range of benefits designed to support your life in and out of work, some of which include; Matched or contributory pension schemeOnline GP service, 24 hours a day, 365 days a yearEmployee assistance programmeMy Rewards portal, access to 1000s of retail discountsLife assuranceCycle to work, salary finance and give as you earn schemesEnhanced maternity, paternity leave and adoption leaveReward and recognition schemeIn addition, this role offers; Company car and fuel card with a range of EV and hybrid vehicles to choose fromMy Car Choice our salary sacrifice EV/ Hybrid car scheme28 days annual leave plus bank holidaysRecommend a friend get rewarded for introducing people to us!Holiday purchase schemePersonal Accident CoverAbout usWe want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We are one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. We recruit with these values in mind, to ensure your aspirations, and ways of working, align with ours. Were responsible and go further for our people, clients, communities and the planetWere open and seek new and better ways of exceeding expectationsWere together and as one team; the whole is greater than the sum of the partsWere ambitious and embrace opportunity, to lead essential infrastructure services for lifeWhether youre a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development.Its an exceptional time to be a part of M Group.Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered.For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.#MGroupH IND2TPBN1_UKTJ

Design Manager Cambridge, Oxford or Birmingham About us Hoare Lea is a human-centric and planet-conscious engineering consultancy. We offer intelligent and sustainable solutions to complex design challenges for the built environment throughout the UK and further afield. We provide a wide range of engineering and consultancy services, including acoustics, air quality, building services (MEP), fire, lighting, security and sustainability to name but a few. Together, our highly skilled teams use technical expertise and problem-solving skills to bring buildings to life. We ensure that whatever the building, its design is outstanding, and its operations meet the needs of the communities it serves. We are as committed to providing an environment where everyone can realise their unique potential. So, in joining Hoare Lea, you will experience a business that enriches your knowledge, supports your wellbeing, and welcomes your individuality. You’ll have the opportunity to participate in our 9-day fortnight scheme, thriving community groups, varied social and networking events, and extensive professional and technical development schemes. We also offer an extensive benefits package, including private medical cover, an electric vehicle salary sacrifice scheme, stock options, and 25 days of annual leave (increasing with service), alongside flexible and hybrid working. Whatever your ambitions or circumstances, our aim is to enable everyone to develop their knowledge, give their best, and enjoy what they do. About the role We have a brand-new opportunity for a Design Manager to join/support our Central region. This role can be based in any of our regional offices, including Cambridge, Oxford or Birmingham. As we continue to grow and secure exciting new project portfolios, now is a great time to join us. Working alongside a range of specialist engineers and consultants, you will be joining a collaborative, knowledgeable, highly engaged team who love what they do, and offer a supportive, flexible, and high-performing work culture. The Design Management role is one which brings together people and projects to achieve the highest outcomes and maintain Hoare Lea’s position as an industry leader. In this role, you can expect to: • Take ownership of design management duties across multiple medium and large-scale projects., • Support project leads on smaller projects by providing design management advice., • Arrange and facilitate project briefings alongside the Project Leader, with the right cultural mindset to support successful outcomes., • Arrange and facilitate internal project communications, including huddles, workshops, meetings and social media activity., • Arrange and facilitate internal design reviews, ensuring compliance with internal QM procedures and processes., • Undertake internal design programming and agree this with the Hoare Lea team and external client/project lead teams., • Ensure projects are operating effectively in the digital space and champion the use of digital tools internally and externally., • Ensure internal teams are working within the scope of the appointment., • Monitor project costs, invoicing against programme/earned value, and provide cost predictions to completion., • Report to the Project Lead, Programme Director and Regional Operations Directors as required., • Implement and manage change processes, including agreement of associated fees., • Attend project team meetings and workshops as appropriate and facilitate Hoare Lea actions in a timely manner., • Collate monthly client reports at project level for issue., • Monitor and report on Hoare Lea design progress against programme through to issue., • Work with the Regional Document Controller to ensure successful issue of projects to a high standard and on time., • Manage internal and external design risk assessments in accordance with QM procedures., • Ensure projects are audited and technically reviewed to manage risk. About you To be successful in this role you’ll need: • Experience in a proactive design management role within building services or project delivery., • Strong organisational and planning skills, with the ability to manage multiple projects and deadlines., • Excellent communication and interpersonal skills, with the ability to influence and build positive working relationships., • Confidence working with project leads, engineers, specialists, clients and external teams., • Experience arranging and facilitating meetings, workshops, briefings and design reviews., • Good understanding of design programme management and project delivery processes., • Ability to monitor costs, report progress and support fee and change management processes., • Strong digital awareness and a proactive approach to using digital tools., • Experience working within quality management procedures and technical review processes., • Good awareness of risk management and compliance requirements., • Ability to support team development, resourcing and the effective distribution of work across multiple offices., • A collaborative mindset, with the confidence to work across Cambridge, Oxford and Birmingham as part of a wider regional team. How to apply To apply simply complete a CV profile and submit your application, or for further information please contact louiescottodiperta@hoarelea.com. If shortlisted, one of our recruitment team will be in touch to arrange a introductory call (about 30 minutes) to discuss the role and your experience in more detail. From there, successful candidates will be invited to attend a panel interview, either via Microsoft Teams or in person at one of our offices. Adjustments and accommodations If there are adjustments or accommodations that we can put in place to help you participate and give your best at any stage of the recruitment process (whether relating to disability, neurodivergence or anything else) please let us know. Data privacy We have updated our terms and conditions for candidates, _ Recruitment agencies We have a Preferred Supplier List of trusted partners who assist us when required. We do not acknowledge speculative CVs or unsolicited candidate introductions from agencies not on the list.

Performance Improvement Manager (Planning & Building Control) Make your application after reading the following skill and qualification requirements for this position. Oxfordshire - Hybrid Working 6-Month Initial Contract Competitive Day Rate Are you a Public Sector specialist with proven experience driving performance and change? Can you improve services by working with stakeholders at all levels? Sellick Partnership is recruiting for an experienced Performance Improvement Manager to support a Local Authority's ambitious improvement programme across Planning and Building Control services. This role is ideal for candidates with a background in local government performance, service improvement, transformation or operational management Whilst experience of Planning, Development Management or Regulatory Services would be advantageous, this is not a planning management role . The successful candidate will focus on driving service performance, strengthening accountability, improving processes and supporting the delivery of key improvement plans across the service. Key responsibilities of the Service Improvement Manager includes: Leading performance management and reporting across Planning and Building Control services. Developing and monitoring KPIs, ensuring performance targets are clearly understood and achieved. Analysing performance data, identifying trends, risks and areas requiring intervention. Working with service managers to embed performance frameworks and a culture of continuous improvement. Driving service improvement initiatives and support the implementation of operational efficiencies. Challenging performance where required and ensure improvement actions are delivered. Supporting senior leaders with business planning, transformation and organisational change programmes. Overseeing customer feedback, complaints performance and service standards. Supporting digital transformation, process redesign and systems improvement projects. Contributing to preparations for Local Government Reform and wider corporate transformation initiatives. We are keen to speak with candidates who can demonstrate: Significant experience of performance management A strong track record of driving service improvement and organisational change. Experience developing, monitoring and reporting on KPIs and performance frameworks. The ability to influence managers and stakeholders to improve operational performance. It would be desirable, but not essential if the Service Improvement Manager had: Planning, Development Management, Building Control or Regulatory Services. Local Government Reform programmes. Customer service improvement initiatives. Business planning and performance governance. To apply, please click Apply Now or contact Ebony Simpson at Sellick Partnership in Derby for a confidential discussion. Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. xrnqpay Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Location- Flexible within your assigned region, with regular travel to customer sites, regional offices and company locations Take the next step in your career now, scroll down to read the full role description and make your application. Salary - £45,000 - £50,000 Contract: Full Time, Permanent About turn IT on Part of the Transforming Learning Group (TLG), turn IT on provides schools with expert ICT support, MIS services, GDPR solutions, consultancy and training. We work closely with schools to ensure technology supports better teaching, learning and operational outcomes. Supporting over 5,000 schools across the UK, TLG brings together a family of specialist education technology businesses including turn IT on, School ICT Services, SalamanderSoft, Vital York, GDPR Sentry, Locker, EduFin and SBM Services. Our mission is simple: to transform the use of technology and data in schools to improve outcomes for pupils. The Role We are looking for an experienced and driven Regional Manager of Field Operations to lead the delivery of field-based IT services across a designated region. Reporting to the Head of Field Operations, you will be responsible for the operational performance, technical leadership and people management of regional IT Managers, Onsite Engineers and other field-based colleagues. You'll ensure services are delivered consistently, customer commitments are met and regional teams have the resources, support and direction needed to succeed. This is a highly visible leadership role, combining operational management, technical oversight and customer engagement. You'll act as the senior escalation point for complex technical and service issues while driving high standards, continuous improvement and a culture of accountability across your region. Key Responsibilities Lead the delivery of all contracted field-based IT services across your region. Manage regional staffing levels, service coverage, resource planning and associated budgets. Develop, support and performance manage IT Managers, Onsite Engineers and field-based colleagues. Act as the senior technical and operational escalation point for complex customer issues and major incidents. Ensure customer environments are secure, well-documented and aligned with agreed technical standards. Monitor service performance, customer satisfaction and operational risks, implementing improvement plans where required. Drive consistency across processes, documentation, engineering standards and ways of working. Work closely with the Service Desk, Projects and wider operational teams to ensure seamless service delivery. Support customer retention and service improvement through strong stakeholder relationships and effective escalation management. Provide regular reporting, forecasting and operational insight to the Head of Field Operations. About You You'll be a strong operational leader with experience managing technical service teams across multiple locations. You'll be comfortable balancing customer expectations, team performance, technical standards and commercial considerations while maintaining a focus on service excellence. Essential Skills & Experience Experience managing IT service delivery within a managed services, field-based or multi-site support environment. Proven experience leading and developing geographically dispersed technical teams. Experience managing workforce planning, service coverage and operational capacity. Experience managing staffing budgets and people-related costs. Strong technical understanding of IT infrastructure, networking, Microsoft cloud technologies, endpoint management and cybersecurity. Experience managing major incidents, technical escalations and service recovery activities. Knowledge of network security, technical standards, documentation and operational best practice. Experience using service metrics, KPIs and reporting to drive performance and improvement. Strong stakeholder management and customer relationship skills. Excellent communication and leadership abilities. Full UK driving licence and willingness to travel regularly across the region. Desirable Skills & Experience Experience working within education technology, schools or a managed service provider. Experience supporting service transitions, customer onboarding or organisational change. Familiarity with PSA, ITSM, RMM and operational reporting platforms. Relevant technical, service management or leadership qualifications. Understanding of safeguarding, information security, data protection and health and safety requirements within educational settings. Why Join Us? At turn IT on, you'll join a supportive and collaborative organisation where people are trusted, valued and encouraged to make a difference. Our values of Care, Think Yes, Be Straightforward, Commit to Excellence, Deliver and One Team underpin everything we do. This is an exciting opportunity to lead a high-performing regional operation, influence service delivery for hundreds of schools and help shape the future of IT support within education. xrnqpay If you're passionate about leading people, improving services and delivering exceptional customer outcomes, we'd love to hear from you. A comprehensive benefits package including: Salary sacrifice pension scheme Wellbeing & Benefits Hub Cycle and e-bike scheme Eye care vouchers Employee assistance programme Employee recognition platform Online retail discounts Turn IT on is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. REF-230 268

Alternatively, Grant ThorntonAt Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description:NEW GROUND WON’T BREAK ITSELF. We are seeking an enthusiastic and commercially minded Manager to join our Actuarial & Risk Modelling team. Our team supports audit engagements and corporate clients across pensions, valuations and financial risk matters. We bring together actuaries, CFA charterholders and FRM professionals to provide practical, commercially focused advice. As part of a growing team of approximately 15 professionals, this role offers significant responsibility, visibility and progression opportunities. For the right individual, there is clear potential to develop into more senior leadership roles as the team continues to grow. We are committed to embracing innovation and AI-enabled ways of working. Grant Thornton continues to invest heavily in AI capabilities across the firm and we actively explore how emerging technologies can enhance actuarial modelling, risk analysis and client advisory work. A look into the role As a Manager within our Actuarial and Risk Modelling team you will: Lead the delivery of pensions actuarial engagements Manage client relationships and act as a trusted adviser Review technical work and coach junior team members Contribute to business development, proposals and thought leadership Support the growth and development of the Actuarial & Risk Modelling practice Projects we undertake which are relevant to this role are: Corporate side DB pension scheme advice Accounting and audit support Pension scheme remediation projects Funding, de-risking and endgame strategy projects Independent assurance engagements Transaction support and due diligence Corporate and pension scheme audit support Pensions related independent assurance exercises Valuation of longevity swaps and SPVs Knowing you’re right for us As a Manager in our Actuarial and Risk Modelling team it would be great if you had some of the following skills, but don’t worry if you don’t tick every box, we’ll help you develop along the way. Qualified Actuary Defined Benefit pensions experience Experience managing multiple internal or external stakeholders and working within set project timeframes Good communication and report writing skills Ability to work to tight deadlines and exceed client expectations Comfortable monitoring junior team members works and coaching/career development Commercial awareness and interest in growing a practice Interest in AI, innovation and data-driven advisory services Flexibility to adapt your role as required to meet the needs of a growing team Knowing we’re right for youEmbracing uniqueness, the culture at Grant Thornton thrives on the contributions of all our people, we never settle for what is easy, we look beyond to deliver the right thing, for everyone. Building an inclusive culture, where we value difference and respect our colleagues helps our people to perform at the best of their ability and realise their potential.Our open and accessible culture means you’ll interact with leaders who are interested in you and everything you bring to our firm. The things that set you apart, we value them. That’s why we give you the freedom to bring your whole self to work and pursue your passions inside and outside of work.Beyond the job Life is more than work. The things you do, and the people you’re with outside of work matter, that’s why we’re happy to look at flexible working options for all our roles, and we’ll always do our best to keep your work and life in balance.The impact you can make here will go far beyond your day job. From secondments, to fundraising for local charities, or investing in entrepreneurs in the developing world, you’ll be giving back to society.It’s that drive to do the right thing that runs through our every move, grounded in our firm’s values – purposefully driven, actively curious and candid but kind.We’re looking for people who want to contribute, spark fresh ideas and go beyond expectations. People who want to be able to proudly do what’s right, for the firm, our clients, our people and themselves. It’s how it should be.#LI-CL1SummaryLocation: London; Milton Keynes; Edinburgh; Gatwick; Cardiff; Manchester; Reading; Leeds; Oxford; Birmingham; Bristol; Glasgow; CambridgeType: Full time

RABI is the farmers charity. RABI supports farming people across England, Wales and NI with expert, one-to-one practical, financial and emotional help, all year round. From confidential advice and mental health support to direct financial assistance, their tailored services respond to the unique challenges of farming life. At the heart of RABIs mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. RABI is working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, RABI has delivered more than £250 million in direct financial support to farming people, whilst the charitys professional counselling service has provided 11,500 free sessions to farming people since 2022. RABIs wrap-around support services continue to evolve, reaching more people year on year. RABI is on a journey to help shape a future farmers deserve. ROLE OVERVIEW: The Safeguarding Officer is responsible for delivering high-quality operational safeguarding across RABI, ensuring safeguarding concerns involving beneficiaries are managed consistently, professionally and in accordance with legislation, statutory guidance and organisational policy. Working as one of two Safeguarding Officers, the postholder provides specialist safeguarding advice, guidance and support to colleagues across England, Wales and Northern Ireland. The role manages safeguarding concerns from initial notification through to resolution, undertakes safeguarding risk assessments, coordinates safeguarding activity, maintains accurate safeguarding records, supports multi-agency working and contributes to achieving safe outcomes for beneficiaries. Working closely with the Safeguarding Manager, the second Safeguarding Officer and the Designated Safeguarding Lead, the postholder contributes to the continuous improvement of safeguarding practice, supports organisational safeguarding awareness and helps maintain a resilient safeguarding service through collaborative working and continuity of operational delivery. KEY RESPONSIBILITIES: 1. Operational Safeguarding Work alongside the Safeguarding Manager and Designated Safeguarding Lead to support the continuous development and implementation of safeguarding practice across the organisation. Act as an operational point of contact for staff, volunteers and external partners regarding safeguarding concerns and queries, providing advice and guidance whilst escalating complex or high-risk matters appropriately. Manage safeguarding concerns from initial notification through to resolution, ensuring concerns are assessed, risk managed, recorded and progressed in accordance with legislation, statutory guidance and RABI policies and procedures. Undertake safeguarding risk assessments, exercising professional judgement to support proportionate, person-centred and defensible safeguarding decision-making. Promote professional curiosity, reflective practice and consistent safeguarding approaches across the organisation. Provide delegated Deputy Designated Safeguarding Lead cover in the absence of both the Designated Safeguarding Lead and both Deputy Designated Safeguarding Leads, in accordance with RABI policies, procedures and delegated authority. 2. Professional Advice and Guidance Provide specialist safeguarding advice, guidance and practical support to Regional Support Officers, managers, staff and volunteers to support the effective management of safeguarding concerns and increase confidence in safeguarding practice. Support colleagues to recognise safeguarding concerns, understand safeguarding responsibilities and apply safeguarding procedures consistently. Support the Safeguarding Manager in developing and delivering safeguarding training, awareness sessions and operational guidance for staff and volunteers. Effectively engage with staff and volunteers across RABI to promote safeguarding awareness, encourage good practice and embed a positive safeguarding culture. 3. Case Management, Recording and Information Management Maintain day-to-day administration, quality assurance and oversight of safeguarding records within RABI's case management system, ensuring information is accurate, timely, complete and compliant with organisational standards. Follow up safeguarding recording queries and support colleagues in maintaining high-quality safeguarding records. Prepare and provide operational safeguarding information, data, trends and case information to support the Safeguarding Manager in producing monthly, quarterly and annual safeguarding reports. Produce clear, evidence-based safeguarding documentation and maintain confidentiality in accordance with information governance requirements. Identify emerging safeguarding themes, trends and learning to support continuous improvement of safeguarding practice. Monitor safeguarding activity to ensure agreed actions are completed appropriately and within agreed timescales. Maintain confidentiality and information governance standards in accordance with organisational policy and legislation. 4. Partnership Working Develop and maintain effective working relationships with Adult and Children's Social Care, Police, Health Services, Mental Health Services, Domestic Abuse Services, counselling providers and other statutory and voluntary sector partners. Coordinate safeguarding referrals and information sharing, ensuring referrals are timely, appropriate and well evidenced. Represent RABI appropriately within multi-agency safeguarding discussions and maintain effective working relationships that support positive outcomes for beneficiaries. Maintain an up-to-date knowledge of safeguarding legislation, guidance and referral pathways across England, Wales and Northern Ireland. 5. Service Delivery and Continuous Improvement Promote and champion safeguarding practice across all departments, supporting compliance, increasing staff awareness and embedding safeguarding within everyday practice. Maintain effective working relationships with internal teams, including Volunteering, Partnerships, Fundraising, Campaigns and other departments, providing safeguarding advice on new initiatives and emerging projects. Maintain up-to-date knowledge of safeguarding legislation, statutory guidance and best practice, proactively engaging with professional networks and partner organisations to ensure RABI continues to deliver high-quality safeguarding practice. Manage referrals into RABI's counselling provision, ensuring agreed service standards and referral processes are maintained. Facilitate safeguarding supervision sessions with Regional Support Officers and Regional Support Managers, where agreed by the Safeguarding Manager. Support the management and monitoring of RABI's StaySafe lone working system. Work collaboratively with the Safeguarding Manager and second Safeguarding Officer to ensure continuity of safeguarding provision during periods of leave, absence or increased operational demand. Undertake any other duties commensurate with the responsibilities and grading of the role. Decision Making and Autonomy The Safeguarding Officer manages a varied operational safeguarding caseload, exercising professional judgement within legislation, statutory guidance and organisational policy. The postholder independently assesses safeguarding concerns, determines appropriate safeguarding actions and coordinates operational safeguarding interventions. Complex safeguarding concerns involving significant organisational, legal or reputational risk are escalated to the Safeguarding Manager. Strategic safeguarding leadership, policy development, organisational assurance, resource management and line management remain the responsibility of the Safeguarding Manager. Key Working Relationships Internal Safeguarding Manager Second Safeguarding Officer Regional Support Officers Service Delivery colleagues Managers, staff and volunteers External Adult and Children's Social Care Police Health Services Mental Health Services Domestic Abuse Services Counselling Providers Voluntary and Community Organisations Other safeguarding partners PERSON SPECIFICATION: Essential Educated to degree level or able to demonstrate equivalent knowledge and experience gained through professional practice. A recognised safeguarding qualification or evidence of substantial safeguarding training relevant to the role. Commitment to maintaining continuing professional development and keeping knowledge of safeguarding legislation, guidance and best practice up to date. Willingness to undertake further training appropriate to the requirements of the role. Desirable Specialist safeguarding qualifications or accredited safeguarding training. Mental Capacity Act, Domestic Abuse, MARAC, Prevent, suicide prevention or trauma-informed practice training. Membership of a relevant professional body. Knowledge Essential Sound knowledge of safeguarding legislation, statutory guidance and best practice relating to adults and children. Understanding of safeguarding principles, risk assessment, information sharing and multi-agency working. Knowledge of the roles and responsibilities of statutory safeguarding partners. Understanding of professional boundaries, confidentiality, consent and information governance. Knowledge of safeguarding practice within complex family situations, domestic abuse, mental ill health, self-neglect, exploitation, substance misuse and other safeguarding risks. Understanding of equality, diversity, inclusion and the impact of discrimination and disadvantage on vulnerability. Desirable Knowledge of safeguarding arrangements across England, Wales and Northern Ireland. Understanding of safeguarding within charities or community-based services. Awareness of issues affecting farming and rural communities. Experience Essential Experience of managing safeguarding concerns within a professional setting. Experience of undertaking safeguarding risk assessments and making defensible safeguarding decisions. Experience of providing safeguarding advice and guidance to colleagues. Experience of working collaboratively with statutory agencies and partner organisations. Experience of maintaining accurate, confidential and legally compliant case records. Experience of managing competing priorities within a busy operational environment. Desirable Experience within the voluntary or charity sector. Experience of coordinating safeguarding referrals. Experience of contributing to safeguarding training or awareness programmes. Experience of using electronic case management or customer relationship management systems. Experience of supporting organisational service improvement. Skills and Abilities Essential Excellent interpersonal and communication skills, with the ability to communicate effectively with people from a wide range of professional and personal backgrounds. Ability to build positive and credible working relationships with colleagues and external partners. Excellent analytical skills with the ability to assess complex information, identify risk and exercise sound professional judgement. Ability to make timely, evidence-based decisions while balancing risk, professional guidance and organisational responsibilities. Strong organisational skills with the ability to prioritise competing demands and manage a varied workload. Excellent written communication skills with the ability to produce clear, accurate and professional records and reports. Ability to handle sensitive and confidential information appropriately. Competent user of Microsoft Office applications and electronic case management systems. Desirable Experience of delivering presentations or training. Ability to analyse safeguarding data and identify emerging themes. Experience of contributing to policy or procedural development. Personal Attributes The successful postholder will demonstrate: Integrity, professionalism and sound ethical judgement. Empathy, compassion and respect for the dignity and individuality of beneficiaries. Resilience and the ability to remain calm when managing complex or emotionally demanding situations. Professional curiosity and a commitment to understanding the wider context of safeguarding concerns. Confidence to provide constructive challenge where safeguarding practice requires improvement. Commitment to collaborative working and continuous learning. A proactive approach to problem-solving and service improvement. Flexibility and adaptability in response to changing organisational and operational priorities. Additional Requirements Enhanced DBS clearance. Ability to travel throughout England, Wales and Northern Ireland. Full UK driving licence and access to a vehicle. Flexible approach to occasional travel and operational requirements. Commitment to safeguarding, confidentiality, equality and professional standards. This role profile is not exhaustive and is subject to review in conjunction with the postholder, as per future developments at RABI. Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline. BENEFITS: 28 days annual leave plus bank holidays (based on full-time working). Enrolment to Nest on commencement of employment and then opportunity to join RABIs group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%. Life assurance from day one. Access to our Employee Assistance Programme. Support with personal and professional development. On site parking. RABI is proud to be an equal opportunity employer. It aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI because of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process is designed to ensure that individuals are selected based solely on their relevant skills, experience, qualifications and abilities. REF-230336 TPBN1_UKTJ

The University of Oxford is seeking a Business Change Manager within Digital & IT Services to support the HALO CRM programme and the transition from DARS to HALO across fundraising, marketing and events services.

Position: 2nd Line Engineer Location: Abingdon Salary: £37k Benefits 25+ Days Holiday and rising (plus bank holidays) Flexible working (WFH incentives) Bupa Cash Plan Electric Vehicle Scheme Cycle Scheme Discounted Gym Membership Paid Charity Day Car ParkingWork for one of the UK's leading technology specialists, proudly recognised as a World Class Place to Work by Best Companies, a nationally respected benchmark for employee engagement and workplace excellence. They were also ranked as the #1 Technology Company to Work For in the UK, reflecting culture, our people, and our commitment to being an employer of choice. Primary Purpose: The Tier 2 team are tasked with supporting, investigating, and resolving our MSP client's IT-related systems and making sure all issues are dealt with in a timely fashion. Key Responsibilities Being the first point of contact for all incoming support calls, emails, and sessions - when necessary Being an escalation point for all escalations coming from apprentice, and Tier 1 engineers Ensuring all forms of support call are logged in the system and the client is kept updated Manage incidents and request tickets ensuring established SLAs are met Providing support to our clients Help the Tier 2 Manager with continued business improvements Provide support to the apprentice, and Tier 1 engineers Manage/Maintain all escalations from the apprentice, and Tier 1 engineers Communicate daily to clients with open tickets Managing the client's expectations with ongoing tickets Ensure all client related problems are logged correctly Inform the Tier 2 Manager of any tickets requiring escalations Working with client's 3rd party suppliers and vendors when appropriate Adhere to all company policies and procedures Ensuring that all role related KPI's are met Logging, managing, and resolving client IT issues Maintain and improve cloud infrastructure Composing Requests for Change Manage all client on/offboarding's, ensuring all tasks are complete Maintain all client documentation ensuring it is relevant Undertake any other reasonable duties as required to meet the needs of the business Person Specification: Minimum: Excellent knowledge in Windows 11 installation and configuration Excellent knowledge with MacOS installation and configuration Excellent knowledge with Microsoft 365 administrative suite - Intune/SharePoint/Teams/Exchange/Entra ID etc... Exposure to Email filter technologies - Mimecast/Barracuda/Sophos Email Gateway Exposure to Microsoft Server OS and server roles - 2016/2019/2022/2025 Exposure and troubleshooting knowledge with networking related items - firewalls/switches/wireless etc... 2+ years' experience working with medium-large businesses Excellent knowledge of user & group management (on-premises/Entra) Excellent knowledge of scripting and RPA automations Ability to learn on your feet Strong communication skills Excellent troubleshooting and problem resolution skills Excellent customer experience Positive attitude to work Strive to continuous improvement Able to work independently under pressure Minimum of 3 years' IT experience in a corporate or services environment Driving license and own transport Ability to obtain DBS certificate Desirable: Sophos Central/XG Firewall Certifications (Engineer or Architect) Microsoft MS-102, MD-102, MS-700, AZ-900 Certifications Apple Certified Support Certifications Comptia A+ Wireless management - Ubiquiti, Meraki, etc... Group policy/Intune policy management - deployment or managementINDIT Planet Recruitment acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Planet Recruitment is an Equal Opportunities Employer. By applying for this role your details will be submitted to Planet Recruitment. Our Candidate Privacy Information Statement explains how we will use your information. Only candidates with the relevant skills and experience will be contacted after application, if you do not hear back from us within 7 days you have unfortunately been unsuccessful in your application. Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, marital status, race, religion, colour, age, disability or sexual orientation. Every candidate will be assessed only in accordance with their merits, qualifications and abilities to perform the duties of the position

Construction Manager Rate: £450 to £550 per day INSIDE IR35 Location – Oxfordshire Long term contract available for an experienced Construction Manager with strong background within Highways projects. The Role As Construction Manager you will support the Project Manager concerning the Change Management of the Highways project. This will include managing planning, drawings and changes concerning drainage and earthworks. You will liaise with the Project Manager and Site Teams on the Changes and provide direction on how the changes affect site operations. Required Experience: Experienced Construction Manager within the Highways sector. Experienced in Change Management and Planning. Must hold a CSCS What’s in it for you? Long term contract with a potential duration of up to 12 months with the opportunity to work on a high-profile Highways project. How to Apply If you’re interested in this Construction Manager position, press “APPLY” or send your CV to Ganymede Solutions specialises in Manufacturing, Infrastructure, Civil, Transportation and general Engineering recruitment on both a permanent and contract basis – for more opportunities like this one, visit our website. By applying you accept the terms of our Privacy Notice which can be found on our website. Ganymede is committed to creating a diverse workforce and is an equal opportunities employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation...

Oxford £90,000 plus, and car/car allowance, 33 days holiday (including bank holidays), pension, bonus, life assurance, employee assistance programme, wellbeing support, and flexible benefits including cycle to work scheme About the Role You will lead our new seven-year operation based at our Oxford plant, ensuring the successful delivery of logistics services. You will be the site lead, accountable for managing large-scale warehousing and physical logistics activities, including receiving, storing, inventory management, picking, sequencing, and delivery. You will ensure the successful delivery of contractual service levels and cost commitments while fostering a culture of high performance and continuous improvement. As part of your key responsibilities you’ll: Lead compliance for Health, Safety, Environment, Sustainability, and Quality standards, acting as the site responsible person for all protocols. Define and deploy operational and commercial objectives that drive business plan growth and deliver on contract cost-down commitments. Monitor and maximise operational efficiency and profitability by managing cost levers, analysing data, and using Unipart Way tools. Effectively manage resources, including workforce planning, direct resourcing, agency provision, and talent development. Lead the customer engagement agenda to build robust relationships and facilitate long-term partnership growth. Foster the Unipart Way culture by sharing best practices, coaching colleagues, and driving innovation and digital agendas within the warehouse. About You We’d love you to have the following skills and experience, but please apply if you think you’d be able to perform well in this role! Essential Strong operational logistics background, leading at a senior level ideally within a manufacturing / automotive environment. Proven ability to successfully implement complex operational change projects in a rapidly changing environment. Able to develop productive relationships with customers and key stakeholders at a strategic level. Significant experience in managing P&L accounts, setting budgets etc in a closed book commercial agreement. Proven ability to work constructively with Trade Unions in a large direct headcount operation (+250 FTE) About Unipart We are a supply chain performance improvement partner. We Design, Make, Move, and Improve components in our customers’ supply chains, keeping their operations and assets moving and working better, for longer. Through our commitment to continuously driving operational efficiencies, we improve performance - saving time, cost, and carbon. Our ambition is to be the driving force behind efficient, resilient, and sustainable supply chains. Equality, Diversity, and Inclusion We believe that a great workplace is one where you can bring your whole self to work. Our recruitment process is designed to be accessible, inclusive, and based entirely on merit. We define merit through a combination of technical skills and the core behaviours that help our people thrive at Unipart. We welcome applications from everyone, regardless of background or circumstances. We are committed to a policy of equal opportunity that exceeds our statutory obligations under the Equality Act 2010 and subsequent legislation. Whether it’s your age, disability, neurodiversity, gender identity, family status, or any other characteristic that makes you ‘you’ - it is your talent and potential that we value most. Adjustments for you: We want you to perform at your best. If you require any reasonable adjustments or have specific accessibility needs at any stage of the application or interview process, please let us know. We are here to support you. You may have experience of the following: Warehouse Manager, Operations Manager, Logistics Manager, Plant Manager, Site Manager, Facilities Manager, Supply Chain Manager, Distribution Manager, General Manager, Manufacturing Manager

The Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency Key Responsibilities Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements. Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working Maintain short-term and tactical resource plans, including shift patterns, schedules, and staffing allocation Monitor demand vs. supply and recommend adjustments (recruitment, overtime, skills redeployment of activities) Support intraday floor support to ensure operational effectiveness and efficient use of resource Insight & Reporting: Produce and present accurate forecast, utilisation, and performance reports. Provide analysis and recommendations to optimise productivity and cost efficiency. Provide supporting information relating to Cost to Serve and Propensity to Contact Identify risks to service levels and propose mitigation plans. Stakeholder Collaboration: Act as planning support partner for CMO, Billing and Engineering functions Lead workforce planning forums to ensure alignment and decision-making. Support managers in understanding workforce data and planning implications. Change & Continuous Improvement: Manage resource planning tools (WFM systems, spreadsheets, dashboards). Improve modelling capability, capacity analytics, and forecasting accuracy. Drive process improvements to enhance efficiency and planning maturity. Key Skills & Competencies Analytical Thinking - able to interpret complex data and translate insights into actionable plans. Workforce Forecasting & Capacity Planning - strong knowledge of forecasting models and resourcing frameworks Stakeholder Engagement - confident communicator able to influence and challenge senior colleagues Problem Solving - identifies solutions quickly and balances operational and strategic needs Technical Skills – highly proficient in Excel and resource planning/WFM systems Leadership - ability to coach and guide non planning managers to understand an support resource planning requirements Experience & Qualification Experience in resource/workforce planning within operations, project delivery, contact centres or similar environment Excel intermediate level (advanced would be advantageous) Proven success in forecasting, demand and capacity modelling in an operational environment Experience of collating and presenting BI reports Familiarity with performance metrics (utilisation, productivity, shrinkage, service levels) in an operational / contact centre environment Highly Desirable: Professional qualification in workforce planning or operations management Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city. Staff rewards, benefits and opportunities We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all. Generous employer pension; up to 8% matched contribution Income protection & life assurance 25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days! Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice Unlimited access to online training and development content via our Learning Management System Long service benefits and monthly employee recognition Enhanced maternity and paternity provisions Flexible working environment Health & Wellbeing initiatives and company funded social events Our approach is to work guided by our mission, vision and values. Our Mission - Empowering communities with brilliant broadband Our Vision - Connected Communities Our Values - Own it, Find the Right Way, Work Together, Win Together

EUC Manager | Abingdon | £70,000pa - £72,000pa plus bonus & benefits | 1 day onsite per week: MARS has partnered a global consultancy to recruit a permanent EUC Manager to join a talented IT function. This strategic delivery partners work, spans both private and public enterprises on a global basis, delivering real impactful change, improvements and transformation for their clients. With an amazing company culture and values, this business really puts its staff at the forefront of what they do. The EUC Manager will be responsible for leading the EUC team, acting as a subject matter expert, delivering on project work, and managing escalations from the Service Desk Team. As this business expands into a global group model, with operations in Australia, North America, and further territories, the EUC function must evolve to support a more complex, multi-territory device and identity estate. The EUC Manager is the sole people manager within the function. You carry direct line management responsibility for all EUC team members and full accountability for their performance, development, and wellbeing. This is truly an exciting time to join this business as they look to make more global acquisitions, this EUC Team will play an integral part of integrating this businesses into their IT estate. You already have two Intune environments to manage, but with this growth their could potentially be furthers to that. About you: You will be a high-calibre individual with exceptional levels of personal drive and eagerness for personal development. An analytical mind, coupled with strong communication skills and a positive attitude are essential to fit into the company culture. You will have previous experience in a similar EUC Manager or IT Management role and can demonstrate a passion for supporting customers through technology. The successful candidate will have already achieved some of the below and be willing to work toward the remainder: ITIL 4 Foundation Prince2 Practitioner or equivalent project management qualification Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-102) Microsoft Certified: Microsoft 365 Administrator Expert (MS-102) Apple Certified Support Professional (ACSP) Apple Certified IT Professional (ACIP) The successful candidate will have already achieved experience in some of the below and be working toward the rest: Change Management — experienced in enterprise-level change management. Problem Management — experienced in enterprise-level problem management. Project Management — experience managing of projects, including directly managing those leading projects and mentoring juniors. Mobile Device Management — experience in device management of both Apple and Android devices via a Microsoft Intune environment. Experience managing relationships with third-party suppliers. Experience of line management and leading a successful team. Experience in creating and supporting highly skilled IT support capabilities. People Development — experienced in supporting the training and development of others. Our client is offering a highly competitive salary and generous benefits package includes: Life Assurance, Income Protection, pension contributions and 27 days holiday (not including bank holidays). They also operate a profit share scheme so that our people share in the success of the business. The profit share bonus is based on company performance and typically paid out in March and September. Joining this impressive business also brings many social benefits. They have a full social calendar with Spring activity days, Christmas events, a 2-day Summer event and 4 sponsored weekends a year. If you're a EUC Manager looking for a career defining opportunity with progression and development, then please drop Lee at MARS an application. MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time. MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles)

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