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The Opportunity\n A well-established engineering and fabrication services business is seeking an experienced IT Systems Manager to take ownership of its technology environment and act as the key liaison between the business and its external IT and cyber security partners. \n The IT Systems Manager will be responsible for ensuring the organisation's IT services remain secure, reliable and aligned to business objectives. The role combines technology leadership, supplier management, cyber security oversight and project delivery, with a strong focus on driving continuous improvement across the IT estate. This is an excellent opportunity to join a successful organisation operating within a complex and evolving technical environment. Candidates must be able to obtain SC clearance.The RoleReporting to the Finance Director, the IT Systems Manager will take ownerships of the business's IT operations. You will:\n\n • Manage the performance of the organisation's Managed Service Provider (MSP) and other technology partners. \n, • Maintain oversight of Microsoft 365, identity management, infrastructure, networks, telecommunications and business-critical systems.\n, • Lead supplier reviews, monitor service levels and ensure accountability for delivery.\n, • Coordinate cyber security activities, remediation programmes and security improvement initiatives.\n, • Oversee IT projects, technology change programmes and systems enhancements.\n, • Support business continuity, disaster recovery and resilience planning.\n, • Work with senior stakeholders to identify opportunities for automation, process improvement and emerging technologies, including AI.\n, • Manage IT budgets, contracts, licensing and technology procurement activities.\n, • Ensure a positive end-user experience across office, operational and site-based teams.\nThe PersonWith previous experience in an IT Management role, you will possess:\n\n, • Experience managing MSPs and outsourced technology services.\n, • Strong knowledge of Microsoft 365, Entra ID/Active Directory and modern IT environments.\n, • Broad understanding of infrastructure, networking, endpoints, backups and telecommunications.\n, • Experience delivering IT projects and managing service performance.\n, • Good knowledge of cyber security principles, controls and risk management.\n, • Strong communication, organisational and commercial skills.\n, • The ability to build effective relationships with technical and non-technical stakeholders. \nDesirable Experience\n\n, • Engineering, manufacturing, industrial or regulated-sector environments.\n, • Cyber Essentials Plus or similar compliance frameworks, such as ISO 27001 or NIST \n, • Business continuity and disaster recovery planning.\n

\n\n • ICT Cyber & Information Security Manager\n, • Hybrid-Working (Stockton-on-Tees + Remote Working)\n, • £70,000 to £75,000 per year \n, • Annual bonus (c10%) and an excellent benefits package\n\n The Opportunity \n Our client is looking to appoint an experienced ICT Cyber & Information Security Manager to take responsibility for a broad range of cyber security, information security, risk and compliance activities across the organisation. \n This is a key role within the Information Security function, providing the opportunity to take ownership of security activities ranging from the ICT Annual Delivery Plan through to major business growth initiatives, including site transitions and acquisitions across the UK and internationally. \n You'll work closely with internal teams, senior stakeholders and external partners to strengthen the organisation's cyber and information security posture, manage risk and ensure compliance with relevant security standards and legislation. \n The successful candidate will combine strong technical security knowledge with excellent governance, risk management and stakeholder-management skills. \n Skills and Experience: \n\n • Proven experience working as an Information Security Manager, Cyber Security Manager, Information Assurance Manager or equivalent.\n, • Experience leading cyber security, information security and/or compliance activities within a medium-to-large enterprise environment.\n, • Strong experience managing an enterprise information/cyber security risk register.\n, • Demonstrable experience developing and reporting Information Security metrics and KPIs.\n, • Experience leading or coordinating offensive security activities, vulnerability assessments and penetration testing programmes.\n, • Strong practical knowledge of Information Security Management Systems (ISMS).\n, • Experience implementing, maintaining and continually improving an ISMS.\n, • Experience preparing for and participating in internal and external security audits.\n, • Strong knowledge of ISO 27002 and experience delivering against its requirements.\n, • Strong knowledge of Cyber Essentials/Cyber Essentials Plus.\n, • Experience working with NIST security frameworks.\n, • Knowledge of CAF/Cyber Assessment Framework and its application to organisational security.\n, • Understanding of NIS2, GDPR and the Data Protection Act.\n, • Experience developing and testing incident response and business continuity plans.\n, • Strong understanding of cyber security risk, governance, controls and remediation.\n, • Excellent stakeholder management and communication skills.\n, • Ability to work across technical and non-technical teams and translate security requirements into practical business outcomes.\n\n Qualifications \n Professional security qualifications such as the following would be highly desirable: \n\n • CISSP\n, • CISM\n, • CISA\n, • ISO 27001/27002-related qualifications\n, • Other recognised cyber security, information assurance or risk-management certifications\n\n Role and Responsibilities: \n\n • Act as a key pillar of the organisation's Information Security programme, driving and managing cyber and information security activities.\n, • Work collaboratively with internal teams and external partners to deliver security initiatives and improvements.\n, • Develop, review and rehearse incident response plans, ensuring the organisation is prepared to detect, investigate and respond effectively to cyber incidents and data breaches.\n, • Work with relevant teams to review, test and improve Business Continuity, Recovery Time Objective (RTO) and Recovery Time Strategy (RTS) arrangements.\n, • Conduct and support security risk assessments and vulnerability assessments to identify threats, vulnerabilities and areas for improvement.\n, • Develop and implement appropriate risk mitigation strategies.\n, • Manage and maintain ICT Cyber & Data Security Risk Registers, ensuring risks are appropriately assessed, owned, mitigated and reported.\n, • Review, develop, implement and maintain cyber security, information security, data protection and compliance policies.\n, • Monitor changes in the regulatory and threat landscape and assess their impact on the organisation.\n, • Ensure compliance with relevant legislation, regulations, frameworks and security standards, including GDPR, Data Protection Act, NIS2, NIST, Cyber Essentials and ISO 27002.\n, • Lead and coordinate information security metrics, reporting and management information.\n, • Support and oversee offensive security activities, vulnerability management and security testing.\n, • Maintain and continuously improve the organisation's Information Security Management System (ISMS).\n, • Lead or participate in internal and external security audits and assessments, including ISO 27002 and Cyber Essentials Plus.\n, • Provide security input into business change, technology projects, acquisitions, site transitions and other strategic initiatives.\n, • Work with stakeholders to embed security by design across ICT and wider business activities.\n, • Provide expert advice, guidance and challenge to colleagues and senior stakeholders on cyber and information security matters.\n\n Applications: \n To learn more about our established client and this newly created role working as a IT Security Manager for our client based in the Teesside/County Durham area (with excellent flexible/remote working options available); please call and speak with Edward Laing here at ISR Recruitment to learn more or please send through a copy of your latest CV and/or share your online business profile for a call back in the very strictest of confidence.

Why Registered Managers Choose Wilderness Way? Apply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV. Because we do things differently. Hear Kirsty’s story in our short video: Our homes are small, specialist and high impact - built on relationships, not routines. We give our leaders the tools, support and freedom to create real, lasting change for children who need it most. We live by our values - Collaboration, Adaptability, Respect and Empathy - and we back them up with real investment in our people, our homes and the future. Homes Built for Care Managing two Ofsted-registered solo homes, each with individual registrations 2:1 relationship based care Set shifts + a full year’s rota You’re Never Leading Alone Operational Manager supporting you day to day Assistant Managers in each dual registration Your own HRBP, Recruiters and Compliance teams, and Learning Partner helping staff complete L3 qualifications Quality & Safeguarding Team Empowering you with practical safeguarding advice and compliance support to deliver brilliant care Referrals Team: Bringing the right children to the right home through thoughtful, needs‑led matching. “They didn’t just support me — they lifted me every step of the way.” Registered Service Manager Sarah– Looking for your next step in care leadership? If you have at least 2 years experience in children’s residential care, social work, or secure care within the last 5 years we’d love to hear from you! Here’s how we will support you: Pair you with an experienced mentor Enrol you on your Level 5 qualification straight away Give you a structured 90-day induction to set you up for success You’ll have clear pathways for supervision, career progression, and ongoing development, plus support from an Operation’s Manager every step of the way. What You’ll Bring Strong understanding of SCCIF and care regulations Level 3 qualification (or equivalent) Level 5 qualification (or willingness to work towards it) Resilient, relationship-focused leadership style A full UK driving licence What’s In It For You Up to £59,802 per annum £5,000 Welcome Bonus* Relocation support up to £8,000* 33 days holiday, plus loyalty days Private Medical, Medicash & 24/7 GP access £1,000 Refer a Friend bonus Clear progression pathways & leadership development Pension, life assurance & retail discounts *Terms and conditions apply Click Apply Now or email for an informal chat. xrnqpay At Wilderness Way, we’re committed to equality and the safety of children in our care. If you’re ready to make a lasting impact, we’d love to hear from you. This role is subject to necessary background checks, including an Enhanced DBS, Access NI, or Disclosure Scotland

A place to create moments that matter Salary: £38,497 per annum (including car allowance) Location: Stockton, Hybrid with travel around your patch (Stockton & North Yorkshire) to meet customer needs (minimum 1 day a week in the office). Permanent, 35 hours per week, Monday - Friday between 8am and 6pm depending on customer needs. Thousands of families across the country rely on us for a safe, affordable home. And as the housing crisis deepens, the work we do has never been more important. Its this belief - that everyone deserves a place to call home - that drives everything we do. Together, we find new ways to understand and champion our customers, support them and drive positive change. For a career that means more and makes a meaningful impact on society, this is the place to be. About the role Always motivated to deliver brilliant service, our Housing Partners (Housing Officers) are the first point of contact for our customers. Youll be a visible presence in your patch, ensuring tenancies are well managed and supported. Moving into a new home is an exciting life moment, and youll play a key role in shaping a positive customer experience from the very start. When things dont go to plan, youll be there to make a difference. Working alongside customers, youll take time to understand their circumstances and provide practical, empathetic support to help them sustain their tenancy and keep their home. Building positive relationships is at the heart of what you do. Youll see the person behind the process, tailoring your approach to individual needs and vulnerabilities. Whether supporting customers with their rent, addressing anti-social behaviour with partner agencies, or resolving concerns, youll focus on fair, human solutions that deliver the best outcomes. Youll handle challenges with care and confidence, aiming to resolve issues early and positively. Legal action is always a last resort, used only when absolutely necessary, because your priority is helping customers stay in their homes. Everything you do will be guided by a simple principle: housing is human, and every decision should reflect that. Strong communication is key. Youll build effective relationships with colleagues and external partners, working collaboratively to support customers and communities to thrive, making moments that matter every day. Salary The Housing Partner (Housing Officer) role offers a salary of £37,247 per annum for candidates who fully meet the role requirements. If you're still developing in some areas, well support your growth with a starting salary just 5% or 10% below the spot rate, depending on experience. Youll also receive an essential user car allowance starting from £1,250 per annum plus milage for travel around your patch - helping you stay mobile while making a difference in your community. About you Youll need experience in delivering housing management services, plus an understanding of tenancy and neighbourhood management. It would be ideal if you have a CIH Level 3 Certificate in Housing - or youd be willing to work towards it. Youll bring a proven track record in managing anti-social behaviour, as well as a strong knowledge of rent collection processes and legal frameworks around income recovery. As youll be travelling across our Accent sites and estates, youll need a full UK driving license and access to a vehicle. The successful applicant will be subject to pre-employment checks, such as DBS and social media screening , before an offer is confirmed. Housing Partner (Housing Officer) Interviews We want your candidate experience to reflect who we are - a place to grow, a place to thrive, a place to be you. Stage 1: A Place to Connect A Teams interview with the hiring manager. Youll learn more about the role and team, and well get to know you your experience, goals, and what you bring. Planned date: 18th August via Teams Stage 2: A Place to Show Your Strengths A behavioural and scenario-based interview focused on how you apply your knowledge to real-life situations. You'll be asked to complete a Congruity Questionnaire in advance. Planned date: 24th August at our Stockton office. We aim to make the process clear, supportive, and genuinely valuable a place where you feel informed and confident at every step. A place to build a future Weve got big ambitions and were looking for people who want to grow with us. Here, youll have the chance to learn new skills, shape your career, and thrive in a collaborative environment where your ideas matter. And because we believe great work deserves great rewards, heres what you can look forward to: Generous time off 28 days holiday plus bank holidays, an extra day for your birthday, and the option to buy more. Health & wellbeing support Cash health plan, Health MOTs, online GP access, gym discounts, and a dedicated volunteering day for a cause you care about. Financial perks Car leasing options, salary sacrifice schemes, and exclusive discounts through our benefits platform to help your money go further. Future-focused benefits Access to both Defined Contribution and Defined Benefit pension schemes through salary sacrifice, plus life assurance at three times your salary for peace of mind. Family-friendly policies Enhanced parental leave, flexible working options, and support for work-life balance. Career development From Stepping into Management and Management Essentials training to our Leadership Academy, apprenticeships, and more well help you grow and succeed. This is more than a job its a place where you can make an impact, feel valued, and be rewarded for what you do. Were Committed to Inclusion We believe diversity makes us stronger and were committed to creating a place where everyone feels valued, respected, and able to thrive. Our recruitment process is designed to be accessible and inclusive, and if you need any reasonable adjustments at any stage, just let us know well make it happen. Because this isnt just a workplace its a place to belong. Please dont delay in submitting your application. Where roles are urgent or we receive a high volume of applications, we may interview and conclude the process prior to any closing date indicated. Please note candidates must have current eligibility to live and work in the UK, Accent do not currently hold a sponsorship license. If youre looking for a place you can make a positive difference to society, to our organisation and to your future, apply now. Recruitment Agencies: We work exclusively with partners on our preferred supplier list (PSL) and do not accept unsolicited CVs or speculative approaches from agencies for this role. REF-230 085 JBRP1_UKTJ

C&I Technician Start your sustainable career with Vital Energi at Port Clarence! Were transforming Energy from Waste, helping power local communities, and protecting the planet for future generations. Join us and be part of the future of energy. The Opportunity Were excited to announce that were looking for a C&I Technician at our new energy from waste infrastructure, Port Clarence biomass facility in Teesside. We are excited to offer a fantastic opportunity for a talented and experienced C&I Technician to join our team. In this role, you will be responsible for the condition-based monitoring, planned and reliability-centred maintenance, breakdown response and rectification activities, lifecycle maintenance, and outage planning and execution. The role encompasses maintenance of waste-fired high-pressure boilers, flue gas treatment systems, steam turbines and generators, ash handling equipment, auxiliary balance-of-plant equipment, high-voltage apparatus, and the distributed control (DCS) system. Additionally, the role requires close liaison with the Plant operations team, and other teams across the organisation ensuring high levels of plant availability and performance within approved budgets, while maintaining safety as the foremost priority. Vital Energi- Port Clarence- Strategic asset ownership journey Port Clarence represents the next phase of Vital Energi's evolution from energy solutions provider to significant asset owner, processing 320,000 tonnes of Refuse Derived Fuel (RDF) and produce over 30Mwe, this marks a substantial step-change in scale and ambition. Vital Energi will further invest in the optimisation of the Drakelow EfW plant to improve its productivity and returns, ensuring it continues to deliver robust operational and financial performance as part of the companys growing portfolio. The energy generated by both facilities will be exported back to the national grid. The Role Delivers and maintains high standards relating to health and safety performance and culture, environmental compliance and site housekeeping. Comply with and actively participate in Company rules, procedures, initiatives, in particular those relating to Health, Safety, environmental management, quality systems and continuous improvement. Promotes an environment whereby safety is a priority, ensuring that personnel operate safely at all times and immediately reporting any unsafe acts or conditions as per the incident reporting systems. In conjunction with management team, thoroughly and promptly assist with investigating any accidents or near misses to ensure that any unsafe practices or conditions are addressed and eliminated immediately. Knowledge of the site emergency plan, key role within it and supports the site emergency response team. Complies fully with corporate safety rules, site safety rules and associated safe systems of work, PTW, RAMS and authorisation procedures to ensure that the plant is always maintained within prescribed Health, Safety and Environmental constraints and guidelines. Assists with the development, maintenance and implementation of operating and emergency instructions and procedures following OEM operating and maintenance instructions and procedure manuals. Ensures plant systems are safely isolated, depressurised, drained and cooled as necessary for maintenance personnel to carry out rectification works or maintenance tasks safely. Ensures that the correct PPE/RPE is worn at all times as identified in the Risk Assessment/Method Statement applicable to the activity being performed. Assists the Maintenance Manager in the development of a comprehensive set of plant maintenance procedures. Ensures that a work order, risk assessment and method statements are produced for each activity and that all documents are completed in accordance with the Company CMMS procedures. Using the Company CMMS, plans, supports, and documents both preventative and reactive maintenance tasks. Assists with investigations into plant and process issues including root cause analysis, providing technical expertise, evaluating process variables, maintaining records, writing reports and taking appropriate action to ensure plant operations remain within design and regulatory requirements. Ensures that the plant is maintained in accordance with the prescribed O&M guidelines or approved instructions following evaluation of operational history and plant information. Effectively uses Condition Based monitoring (CBM), Reliability Centred Maintenance (RCM), Vibration Analysis (VA) methods to ensure the plant is maintained to the highest standards, resulting in high efficiency and reliability, whilst reducing labour task times and minimising spend. Ensures that the C&I Engineer and Shift Team Leader(s) are informed of maintenance activities that impact upon availability and reliability. Assist the C&I Engineer to ensure that plant statutory and regulatory insurance inspections and obligations are undertaken with an appointed Inspector in accordance with company policies and procedures. Outage Duties The following is a summary of the main tasks and responsibilities, however additional requirements may be needed in order to complete outage works on time and to budget, ensuring safety is kept as the highest priority. Assists Outage Lead, ensuring all planned and outage maintenance aspects, including planning, execution, monitoring, record keeping and reporting are executed to meet the sites annual O&M plan objectives. Assists with compiling work scopes and in the development of outage plans based upon standard outage work scopes, known defects, availability threats, approved project works and routine maintenance activities. Assists Plant Management and operational lead staff with the development of outage maintenance contracts. Plus more! The Person Have a background in engineering or process operations and hold the following qualifications: OND/HNC level or above in an Engineering discipline, preferably C&I , or other technical disciplines, ideally related to power generation. A minimum of 5 years progressively responsible experience in the power generation environment, Energy from Waste, or similar industry. IOSH or NEBOSH Managing Safely general certificate or similar safety qualification required as a minimum. Professional membership with a professional body such as the IET, or similar. Experience In-depth knowledge of steam raising plant and power generation equipment instrumentation & control systems. Familiar with PTW, SSOW, RAMS & AP training. Experience with computerised monitoring and reporting systems (CMMS). Knowledge and experience of fault finding and repairs of controls and instrumentation on plant equipment. Knowledge, experience and familiarity of working under CDM regulations is desirable. IT literate and competent to manage excel-based spreadsheets and produce written reports in word format. Must have very good knowledge and be able to demonstrated proficiency in process control, maintenance and troubleshooting of Plant DCS/PLC equipment. Good understanding of associated limits and alarms and ability to troubleshoot and correct faults within hardware or software related systems. Applicants must have the unrestricted and ongoing right to work in the UK for the duration of employment, without the need for sponsorship. Due to the nature of this role, we are unable to support visa sponsorship or employ individuals with time-limited permission or conditions attached to their right to work in the UK The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favourable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital status, physical disability or is disadvantaged by unjustifiable conditions or requirements. Notice to Agency and Search Firm Representatives: Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you. TPBN1_UKTJ

Wolviston Management Services are recruiting on behalf of Tioxide Materials Ltd for 4 Electrical & Instrument Engineers (E&I Engineers) to join their Engineering team at their manufacturing facility in Greatham, Hartlepool, please see details below; Job Purpose: The Electrical & Instrument Engineer provides technical electrical, instrumentation and control engineering support to maximise plant availability, improve reliability performance and support effective problem-solving across the manufacturing asset. The role is responsible for specifying E&I repairs, supporting maintenance and outage activity, assessing engineering risks associated with modifications and contributing to continuous improvement, safety, compliance and long-term asset integrity. Roles and Responsibilities: ◆ Technical Engineering Support: Provide technical E&I engineering support to plant teams, taking an active role in troubleshooting, technical investigations and problem-solving activities to improve plant reliability and availability. ◆ Equipment Repair Specifications: Complete detailed technical specifications for plant electrical equipment and instrument repairs, ensuring work is appropriately planned, approved and completed to the required engineering standard. ◆ Maintenance & Outage Support: Support planned maintenance events and outages by providing E&I technical input, resolving emergent issues and specifying emergent work where required. ◆ Reliability Improvement: Identify and implement reliability improvement opportunities, using current technologies and engineering best practice to improve capacity, reduce costs, enhance product quality and strengthen long-term asset performance. ◆ Safety & Risk Management: Provide E&I engineering input to safety reviews, safety committees, risk assessments and incident investigations, ensuring actions are completed effectively and engineering risks are appropriately managed. ◆ Asset Life Planning: Maintain and update area E&I life plans, ensuring timely recommendations are made for capital replacement, repair or improvement of electrical, instrumentation and control assets. ◆ Management of Change: Ensure plant modifications are subject to thorough E&I engineering assessment, with changes to technology, operating methods, maintenance methods, equipment or staffing evaluated to mitigate engineering risk. ◆ Engineering Standards & Culture: Promote adherence to site engineering standards, a right-first-time approach and behaviours that support a positive values-based culture. Experience and Qualifications: Essential Relevant degree in Electrical Engineering, Instrumentation Engineering, Control Engineering or a related discipline. Chartered Engineer status, or actively working towards Chartered status. Minimum of 5 years' industry experience within an Upper Tier COMAH manufacturing, chemical or process environment. Strong technical knowledge of electrical, instrumentation and control systems within a manufacturing or process plant setting. Knowledge of relevant standards associated with SIL assessment and the management and maintenance of Safety Instrumented Systems. Experience providing technical engineering support during plant troubleshooting, planned maintenance events, outages and emergent work. Experience contributing to safety reviews, risk assessments, incident investigations and engineering change assessments. Proven ability to analyse technical problems, identify root causes and implement effective corrective or improvement actions. Strong communication and influencing skills, with the ability to mobilise technical contributors across Production, Engineering and Technical functions without necessarily having direct line management authority. Desirable Knowledge of MOD300 and DeltaV DCS systems. Experience acting as, or training towards, Management of Change and Inhibits signatory responsibilities. Experience performing Duty E&I Manager responsibilities. Experience leading cross-functional problem-solving teams within a manufacturing or process environment. Experience developing or maintaining E&I life plans, including recommendations for CAPEX replacement, repair or improvement. Experience selecting and managing specialist E&I service providers. Benefits We offer a Workplace Pension Scheme via Legal & General, there is a 4% minimum employee contribution, the company will match your own contributions up to a maximum of 8%. We also allow employee Additional Voluntary Contributions to help you save for the future. Private Medical Insurance (optional), Life Assurance and Income Protection are all included as contractual benefits with us, providing desired security where it matters most. About the Organisation Tioxide manufactures premium-performance titanium dioxide (TiO2) pigments, marketed under the TIOXIDE® and DELTIO® brands, and supplied to customers worldwide across a range of essential applications. Headquartered in Stockton-on-Tees in the UK, Tioxide combines more than 50 years of manufacturing heritage with advanced technical expertise, strong customer partnerships, and a commitment to continuous innovation. As a wholly owned subsidiary of LB Group, the world's leading TiO2 pigment and titanium sponge manufacturer, Tioxide is entering an exciting new chapter. As the business continues to evolve, we are welcoming new talent to help build on our strong heritage and contribute to our future success. At Tioxide, you'll have the chance to make a real impact in a business where people work together, take ownership, deliver on their commitments and continually look for better ways of doing things. Whether you're starting your career or bringing years of experience, you'll be joining a business with a proud history, a supportive team and a clear vision for the future

Family Support Worker £27,000 + Company Car (with an approx. retail value of £23,000 to £26,000, taxable benefit in kind of £6-£8k) and other excellent benefits This role covers Northumberland, Newcastle, Gateshead, North Tyneside, South Tyneside, Durham, Darlington, Hartlepool, Sunderland, Stockton, Redcar and Cleveland and Middlesbrough. Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need. About the role: We are looking to appoint a Family Support Worker on a full-time basis (35 hours, 5 days per week), to deliver a high-quality family support service as part of our North East Care Team to families in the local area, at a time where they need it most. Reporting to the Family Support Manager of the Southampton Care Team and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness. You will enjoy responsibility for managing your own schedule, remaining flexible to the needs of the families on your caseload. Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand processes of grief, loss and change - and how best to help others deal with its impact. What we’re looking for: An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care. A warm, inclusive approach to achieving goals quickly and correctly. Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines. Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice) A persuasive and open communicator, you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates A practical knowledge of diversity issues affecting children, young people, and their families – aware that being responsive to others needs and concerns, is essential. What we offer: We are proud to be a Best Companies Two-Star rated organisation, an outstanding place to work! As a Top 10 Charity, we have a range of fantastic benefits that we offer our employees, including: • Control over your own schedule, based on the needs of families on your caseload, to balance home and working life, • Company car for front line care posts (car P11D value of £(phone number removed), taxable benefit in kind of £6-£8k), • Pension scheme where we contribute 5% of your salary and you contribute at least 3%, • 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time), • The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping, • Time off in Lieu, • Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year, • Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via (email address removed);, • Access to the Blue Light Card Scheme, and other rewards and discounts, • Bike to work, season ticket loan and payroll giving schemes, • A recommend a friend recruitment bonus scheme, • Robust training and development programmes to support your learning and growth. If you’d like to find out more about these benefits and working with us, please visit our why work with us page on our website. More information about us and our recruitment process can be found in our Candidate Pack on our website. Development opportunities: As part of our learning and development Anne Harris Skills Development Programme we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be, and feel a valued member of a high performing organisation. Our Family Support Workers are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and Introduction to Play. The programme aims to provide a building block for you to individually tailor your own learning and development needs, with all family support workers having a foundation level of skills within their first year. About us: Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of their time together, providing expert practical and emotional support where they need, it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that. How to apply: To apply please visit our website via the link and apply online. Please disclose on your application form if you have used AI for any part of your job application. Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. Additional information: Interviews will take place at our North East Care Team Office, we will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know as part of your application. There will be a requirement for flexible working and a full current driver’s licence to accommodate the team and family need. An enhanced DBS disclosure will be required for this post. We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment. Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation. Family Support Worker - Apply Now