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Disclosure Officer\n\n • Annual Salary: £22.42 PAYE / £29.11 Umbrella per hour\n, • Location: Sutton, SM1\n, • Job Type: Full-time, Hybrid (1-year contract)\n\n As a Disclosure Officer, you will play a crucial role in managing and reviewing vast volumes of evidential material, ensuring compliance with legal standards and supporting fair criminal proceedings. Day-to-day of the role:\n\n • Review, assess, and manage all evidential and unused material in accordance with the Criminal Procedure and Investigations Act (CPIA) requirements.\n, • Prepare accurate and comprehensive disclosure schedules.\n, • Identify material that may undermine the prosecution case or assist the defence.\n, • Ensure correct handling, retention, and management of third-party material.\n, • Accurately describe material and assess sensitivity levels.\n, • Liaise closely with the Senior Investigating Officer (SIO), Crown Prosecution Service (CPS), counsel, and legal representatives.\n, • Present evidence and/or support disclosure processes during court proceedings where required.\n, • Maintain strict confidentiality and data integrity standards at all times.\n, • Uphold the highest standards of quality assurance, ensuring accuracy and attention to detail.\nRequired Skills & Qualifications:\n\n, • Proven experience in disclosure within complex criminal investigations.\n, • Strong knowledge of CPIA and Police and Criminal Evidence Act (PACE) requirements.\n, • Demonstrable attention to detail and commitment to evidential integrity.\n, • Investigative mindset with analytical capability.\n, • Proficiency in MS Excel and Microsoft Office applications.\nDesirable:\n\n, • Experience of E-discovery & HOLMES.\nAdditional Requirements:\n\n, • Ability to work under pressure within a high-profile and sensitive investigation.\n, • Strong organisational skills to manage large volumes of material.\n, • Commitment to maintaining public confidence in the criminal justice system.\n, • Willingness to sign a Confidentiality Agreement upon appointment.\nWhy This Role Matters:\n This role offers a unique opportunity to contribute to a pivotal investigation, supporting the pursuit of justice for victims and ensuring the integrity of one of the most extensive miscarriages of justice in British legal history. \n \n To apply for the Disclosure Officer position, please submit your CV.

A prestigious international Bank is seeking an experienced Compliance Officer who can support them on a project with Communications Monitoring capability and understanding and associated IT aspects. \n \n Your responsibilities will include: \n\n • Proactively managing the compliance relationships and coordination with Vendors, Head Office, and IT with the implementation of a new screening solution\n, • Providing practical troubleshooting support with the system e.g., use case reviews, testing coordination, data quality, performance optimisation, keyword effectiveness\n, • Investigating screening issues identified by the Compliance team and coordinating with IT and third-party resources to resolve with alternative solutions\n, • Business-side administration of the current Communication Monitoring Tool\n, • Making proposals to optimise the existing screening algorithms and lexicons\n, • Conducting Quality Assurance analysis on the current monitoring process\n\n \n Your experience must include: \n\n • Extensive proven experience in Compliance, advising on regulatory requirements for Communications Surveillance gained within banking\n, • Communication Monitoring System implementation and/or testing experience\n, • Communication Monitoring Tools experience e.g. Arctera, Purview, Global Relay\n, • Strong data investigation and problem-solving skills\n, • Excellent communication skills to liaise at all levels\n\n \n This is a hybrid role - working three days a week in the London office and two days remotely, however for the first couple of months the successful candidate will likely be required to work 5 days a week in the office.

Compliance Analyst – London Market Insurance Broker \n Location: London \n Salary: £50,000 \n Hybrid: 1 / 2 days a week in London \n \n The opportunity \n An excellent opportunity has arisen with a specialist London Market insurance broker, part of a wider international insurance group, for a Compliance Analyst to join its growing compliance function. \n \n This is a particularly good opportunity for someone with insurance broking experience who has developed an interest in compliance and is looking to build a long-term career within the function. \n The role will work closely with the existing Compliance Officer, supporting the delivery of the Compliance Monitoring Plan, Quality Assurance framework, regulatory reporting and management information across the business. \n \n Crucially, there is a clear pathway to progress into a Compliance Officer position. This role is designed for someone who wants to develop their technical compliance knowledge, take on increasing responsibility and progress their career rather than remain at an analyst level. \n \n What you'll be doing \n You'll gain broad exposure across the compliance function, including: \n \n\n • Supporting the Compliance Monitoring Plan, particularly Quality Assurance across broking, claims and underwriting\n, • Monitoring compliance with FCA, Group and internal policies and procedures\n, • Supporting regulatory horizon scanning and assessing the impact of regulatory change\n, • Supporting Consumer Duty and Product Governance activity\n, • Assisting with FCA regulatory reporting and management information\n, • Preparing MI and reports for senior management and Board-level stakeholders\n, • Supporting product reviews and Product Governance data collection\n, • Monitoring financial crime, sanctions, financial promotions and conflicts of interest\n, • Supporting the investigation and management of complaints, breaches and errors & omissions\n, • Maintaining risk and control registers\n, • Supporting compliance training across the business\n, • Attending the monthly Quality Assurance Committee\n, • Helping maintain effective systems and controls across the business\n\n \n What we're looking for \n Insurance broking experience is important for this role. \n We're particularly interested in candidates who understand how a commercial insurance broker operates, how risks are placed and distributed, and the regulatory considerations that come with working within the London Market. \n \n You may already be working in a compliance role, or you could be coming from a broking, QA, risk or governance background and looking to make a move into compliance. \n \n We're looking for someone with: \n\n • Experience within commercial insurance broking / the London Market\n, • An understanding of how commercial insurance is placed and the distribution chain\n, • Some exposure to compliance monitoring, QA, risk or governance\n, • An understanding of the key regulatory risks facing insurance brokers\n, • Good communication skills and the confidence to work with stakeholders across the business\n, • A genuine interest in developing a career in compliance\n\n

Human Resources Officer \n \n Company: Planet Education Networks (PEN Group) \n Position: Human Resources Officer \n Location: Canary Wharf, London, UK (On-site) \n Employment Type: Full-time (40 hours per week) \n Salary: £32,000-£35,000 per annum, depending on experience and qualifications \n Start Date: Immediate \n Right to Work: Full Right to Work in the UK required \n \n About Planet Education Networks (PEN Group) \n Planet Education Networks (PEN Group) is a growing international education organisation comprising several higher education institutions and education businesses across the UK and internationally. \n Our Group includes organisations such as Elizabeth School of London (ESL), Victoria College of Arts and Design (VCAD), and other education providers, delivering high-quality education, professional training and student support across multiple campuses and disciplines. \n At PEN Group, we are committed to creating an inclusive, collaborative and people-focused working environment where employees are empowered to develop, innovate and make a meaningful impact. As our organisation continues to grow, we are looking for talented individuals who share our passion for education and excellence. \n \n Purpose of the Role \n The Human Resources Officer will report to the HR Manager and provide a professional, proactive and comprehensive HR service across the organisation. \n This is a true HR Generalist role, responsible for supporting the full employee lifecycle, providing advice to managers and employees, managing employee relations cases, coordinating recruitment and onboarding activities, ensuring compliance with UK employment legislation, and supporting the continuous development of HR policies, processes and people initiatives. \n The successful candidate will work collaboratively with colleagues across Planet Education Networks (PEN Group) and its associated companies, but mainly Elizabeth School of London [ESL], providing HR support across multiple entities and helping to deliver a consistent, professional and people-focused HR service. \n \n Main Duties and Responsibilities \n\n • Support the day-to-day operations of the HR department, ensuring the effective delivery of HR services across the organisation.\n, • Manage the end-to-end recruitment process, including preparing job advertisements, shortlisting candidates, arranging interviews, conducting Right to Work and reference checks, and supporting hiring managers throughout the recruitment process.\n, • Coordinate and manage employee onboarding, induction, orientation programmes and probation reviews to ensure a positive employee experience.\n, • Act as the first point of contact for managers and employees, providing professional advice and guidance on HR policies, procedures, UK employment legislation and HR best practice.\n, • Build and maintain strong working relationships with managers and employees to promote engagement, collaboration and a positive workplace culture.\n, • Manage employee relations matters including disciplinary, grievance, capability, investigations, absence management and flexible working requests, ensuring cases are handled fairly, consistently and in accordance with company policies and employment legislation.\n, • Coach and advise line managers on employee relations matters, people management issues and HR best practice.\n, • Prepare investigation reports, case documentation, outcome letters and meeting notes for formal HR processes.\n, • Maintain accurate and up-to-date employee records, HR databases and personnel files, ensuring compliance with GDPR and data protection legislation.\n, • Prepare employment contracts, offer letters, contract amendments, confirmation of employment letters and other HR documentation.\n, • Administer payroll changes, attendance, annual leave, sickness absence and employee records, ensuring accurate and timely processing.\n, • Coordinate and support performance management activities, including probation reviews, performance improvement plans and annual appraisal cycles.\n, • Coordinate staff training, mandatory training compliance and learning and development activities, identifying development needs where appropriate.\n, • Support employee wellbeing, welfare, equality, diversity and inclusion initiatives, promoting a positive and inclusive working environment.\n, • Monitor attendance, sickness absence, lateness and workforce trends, supporting managers in implementing appropriate interventions.\n, • Manage employee lifecycle activities including promotions, contract changes, maternity, paternity and other family leave, resignations and offboarding.\n, • Produce HR reports, workforce metrics and management information to support business decisions and monitor HR trends.\n, • Assist in the review, development and implementation of HR policies, procedures and best practice to ensure legal compliance and continuous improvement.\n, • Liaise with recruitment agencies, training providers, occupational health providers, legal advisers and relevant external bodies where required.\n, • Delegate appropriate administrative tasks to HR Assistants, providing guidance and support to ensure a high standard of work.\n, • Support HR projects, audits, organisational change initiatives and continuous improvement activities.\n, • Provide HR support across Planet Education Networks (PEN) and associated companies within the Group as required.\n, • Maintain the highest level of confidentiality when dealing with employee information and sensitive HR matters.\n, • Be flexible and demonstrate initiative, undertaking any other duties appropriate to the role as reasonably requested by the HR Manager or Assistant HR Manager.\n\n \n Skills and Qualifications \n Essential \n\n • Bachelor's degree in Human Resources, Business Administration or a related discipline.\n, • CIPD Level 5 (or working towards), or equivalent professional experience.\n, • Previous experience in a generalist HR role.\n, • Strong knowledge of UK Employment Law and HR best practice.\n, • Experience managing employee relations cases.\n, • Experience supporting end-to-end recruitment and onboarding.\n, • Excellent written and verbal communication skills.\n, • Excellent interpersonal and stakeholder management skills.\n, • Strong organisational skills with the ability to manage multiple priorities and meet deadlines.\n, • High level of discretion and ability to handle confidential information.\n, • Proficient in Microsoft Office and HR systems.\n, • Strong problem-solving and decision-making skills.\n\n Desirable \n\n • CIPD Level 7 (or working towards), or equivalent professional experience.\n, • Previous experience working within Higher Education.\n, • Experience supporting payroll administration.\n, • Experience producing HR reports and workforce metrics.\n, • Experience coaching and advising line managers.\n\n \n Other Information \n The Human Resources Officer will also be expected to demonstrate their commitment: \n\n • To Planet Education Networks (PEN Group)'s social, economic and environmental responsibilities and actively contribute towards the organisation's Environmental Policy.\n, • To maintaining the highest standards of Health & Safety, ensuring a safe and secure environment for employees, students and visitors.\n, • To promoting equality, diversity and inclusion in all aspects of their work.\n\n \n \n Benefits \n\n • Annual leave (7.2 weeks)\n, • Workplace pension scheme\n, • Company Sick Pay\n, • Statutory maternity and paternity pay\n, • Employee Assistance Programme (HA Wisdom Wellbeing)\n, • Virtual GP access (Livi)\n, • 'Speak Up Service' – confidential support service to report workplace concerns\n, • Specialist physical and mental wellbeing support services with 24/7 confidential counselling (Wisdom)\n, • Specialist menopause support, including online CBT (Wisdom)\n, • Financial, legal and medical advice services (Wisdom)\n, • Life & Leadership coaching (Wisdom)\n, • Financial coaching (MUNNY)\n, • Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)\n, • Career development and progression opportunities\n, • Training and self-development opportunities\n\n

Job Title: Supervision Officer \n Contract: Permanent \n Salary: £38,000 - £43,000 \n Working arrangements: Hybrid \n \n Purpose of the Role \n The Supervision Officer will undertake risk and evidence-based supervision of regulated individuals, organisations and education or training providers. \n The role will involve reviewing information, assessing regulatory risk and supporting proportionate regulatory action to ensure regulated bodies continue to meet required professional and regulatory standards. \n \n Key Responsibilities \n\n • Undertake risk-based supervision of regulated individuals, organisations and education or training providers.\n, • Review and assess information received through regulatory returns, questionnaires and other information gathering exercises.\n, • Conduct desk-based reviews of regulated organisations and individuals.\n, • Support and participate in supervision visits.\n, • Contribute to thematic reviews examining specific areas of regulatory risk or concern.\n, • Undertake compliance testing against relevant regulatory requirements and standards.\n, • Assess reports, submissions and other information received from regulated bodies.\n, • Review information produced by external assessors, examiners or other professional advisers.\n, • Analyse qualitative and quantitative information to identify potential regulatory risks, trends and areas requiring further investigation.\n, • Produce clear written reports summarising supervision activity, findings and recommendations.\n, • Apply established risk frameworks to support consistent and evidence based regulatory decision making.\n, • Plan and support supervision projects, including developing appropriate systems and processes to administer the work effectively.\n, • Maintain accurate and complete case management and electronic records.\n, • Manage team and case management inboxes, ensuring correspondence and information is handled appropriately.\n, • Coordinate supervision visits, meetings and other regulatory activities.\n, • Organise meetings, prepare documentation and produce accurate records and minutes.\n, • Support the administration of arrangements with external assessors, contractors and professional advisers.\n, • Build constructive working relationships with regulated individuals, organisations and internal stakeholders.\n, • Contribute positively to wider team objectives and organisational priorities.\n, • Undertake other reasonable duties appropriate to the role.\n\n \n Person Specification \n Essential \n\n • Degree level qualification or equivalent professional experience.\n, • Experience of analysing complex information and reaching evidence based conclusions.\n, • Ability to assess risk and make proportionate decisions within an established regulatory, compliance or policy framework.\n, • Ability to work independently and take responsibility for delivering high quality work.\n, • Strong organisational skills with the ability to manage competing priorities and deadlines.\n, • Ability to work effectively within a busy and periodically pressured environment.\n, • Strong written communication skills, including the ability to produce clear, accurate and well structured reports.\n, • Strong verbal communication and interpersonal skills.\n, • Ability to build effective working relationships with colleagues and external stakeholders.\n, • Confidence communicating with individuals and organisations operating within a regulated environment.\n, • Flexible approach to work, with the ability to adapt priorities and working methods when circumstances change.\n, • Strong attention to detail and commitment to maintaining accurate records.\n, • Confident use of Microsoft Office and standard business software.\n\n \n Desirable \n\n • Experience working within a professional regulator, regulatory body, membership organisation or similar environment.\n, • Knowledge or understanding of professional regulation.\n, • Experience within legal services, professional services or another regulated profession.\n, • Experience of regulating or overseeing professional education or training providers.\n, • Experience undertaking risk based reviews, regulatory assessments, audits, inspections or compliance reviews.\n, • Experience applying a formal risk framework.\n, • Experience of regulatory supervision or compliance monitoring.\n, • Experience planning or delivering projects using recognised project management principles.\n\n \n Measures of Success \n Success within the role will include: \n\n • Delivering proportionate and evidence based supervision across a portfolio of regulated individuals and organisations.\n, • Identifying and assessing regulatory risks accurately and consistently.\n, • Producing clear and high quality written assessments and reports.\n, • Maintaining accurate and complete regulatory records.\n, • Managing workload effectively and meeting agreed deadlines.\n, • Building positive working relationships with colleagues, regulated organisations and external stakeholders.\n, • Contributing positively to team objectives and wider organisational priorities.\n, • Being recognised as a reliable, motivated and competent member of the team.\n\n

Head of Compliance & MLRO \n UK | FCA Regulated | SMF16 & SMF17 \n \n We are a leading global trading and investment platform with an ambitious international growth strategy and a strong reputation for technology, innovation and client experience. \n We are seeking an experienced UK Head of Compliance & MLRO to take overall responsibility for the UK entity's Compliance and Financial Crime frameworks, holding both SMF16 (Head of Compliance) and SMF17 (Money Laundering Reporting Officer) functions. \n \n Reporting directly to the Group Chief Compliance Officer, this is a high-profile senior leadership position with direct and unrestricted access to the UK Board. You will lead an independent second-line Compliance function, act as a key regulatory adviser to the business and serve as a principal point of contact with the FCA and UK law enforcement. \n \n This is an opportunity for an experienced regulatory leader who combines strong technical expertise and independent judgement with a pragmatic, commercial approach to compliance. \n \n Head of Compliance – SMF16 \n\n • Lead, own and continuously enhance the UK Compliance Framework, ensuring it remains effective, proportionate and aligned with FCA requirements.\n, • Provide independent second-line oversight and challenge across Consumer Duty, conduct risk, market abuse, financial promotions, product governance, conflicts of interest, personal account dealing, transaction reporting and client assets.\n, • Act as a senior member of the UK Executive Committee, ensuring regulatory risk and good customer outcomes are embedded within strategic and commercial decision-making.\n, • Provide regular reporting to the UK Board, Board Committees and Executive Committee on regulatory risks, emerging issues, customer outcomes and the effectiveness of the Compliance Framework.\n, • Act as a key point of contact for the FCA, managing regulatory notifications, supervisory engagement, information requests and material regulatory correspondence.\n, • Lead regulatory horizon scanning and translate regulatory developments into practical business requirements, policies and controls.\n, • Provide regulatory advice and constructive challenge on new products, business initiatives, outsourcing arrangements, acquisitions and strategic projects.\n, • Provide second-line oversight of Consumer Duty and Operational Resilience.\n, • Develop and oversee a risk-based Compliance Monitoring Programme, working closely with Group Assurance and relevant business stakeholders.\n, • Ensure regulatory breaches and compliance incidents are appropriately identified, investigated, escalated, remediated and reported.\n, • Maintain oversight of regulatory returns, ensuring they are accurate, complete and submitted within required deadlines.\n, • Oversee market abuse surveillance and controls, including the identification and submission of STORs where required.\n, • Maintain oversight of EMIR and MiFIR transaction reporting, including the investigation and remediation of reporting issues.\n, • Oversee CASS-related compliance, breaches and escalation processes in conjunction with the CASS function.\n, • Lead the development and delivery of regulatory and compliance training across the business.\n, • Lead, develop and mentor the UK Compliance team, ensuring appropriate resourcing, performance and professional development.\n, • Work closely with Group Compliance, Financial Crime, Risk, Legal, Internal Audit, Assurance and senior business stakeholders.\n\n \n Money Laundering Reporting Officer – SMF17 \n\n • Hold FCA approval as SMF17 MLRO and fulfil the relevant Prescribed Responsibilities for financial crime under SMCR.\n, • Provide independent oversight of the firm's UK Financial Crime Framework and report regularly to the UK Board and relevant governance committees.\n, • Prepare and present the annual MLRO Report, providing an independent assessment of financial crime risks, framework effectiveness, management information and required enhancements.\n, • Act as a key contact for the FCA and UK law enforcement on financial crime matters.\n, • Receive, assess and determine internal Suspicious Activity Reports (SARs), including DAML requests, and determine when matters should be escalated to the National Crime Agency.\n, • Maintain appropriate records of SAR decisions, rationale and outcomes.\n, • Oversee the effective implementation of the UK AML, CTF and CPF Framework, including Business-Wide Risk Assessments and Customer Risk Assessment methodologies.\n, • Provide second-line oversight and challenge across CDD, EDD, onboarding, ongoing monitoring, transaction monitoring and high-risk customer reviews.\n, • Own and oversee the UK sanctions compliance framework, ensuring alignment with OFSI requirements.\n, • Develop and oversee financial crime training across the business.\n, • Work with Group Financial Crime, Assurance and Internal Audit to oversee financial crime monitoring, thematic reviews and remediation activity.\n\n \n Experience & Requirements \n \n We are looking for a senior compliance professional with significant experience operating within an FCA-regulated environment and a strong understanding of retail trading and investment businesses. \n You will ideally have: \n\n • Current or recent SMF16 and/or SMF17 approval within an FCA-regulated firm, or directly equivalent senior regulatory experience.\n, • Significant experience leading Compliance within an FCA-regulated investment, brokerage, CFD, spread betting, trading or fintech environment.\n, • Strong technical knowledge of the UK regulatory framework, including the FCA Handbook, FSMA, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, CASS, the Money Laundering Regulations, POCA, UK sanctions requirements and relevant FCA guidance.\n, • Strong experience across both regulatory Compliance and Financial Crime, including SARs, NCA engagement, sanctions and AML/CTF frameworks.\n, • Proven experience designing, implementing and enhancing Compliance and Financial Crime frameworks, including Business-Wide Risk Assessments.\n, • Strong understanding of retail conduct, Consumer Duty, product governance, market conduct, transaction reporting, CASS and Operational Resilience.\n, • Experience developing and overseeing risk-based Compliance Monitoring Programmes and driving effective remediation.\n, • Proven experience engaging with the FCA, including supervisory reviews, regulatory applications, notifications, submissions and material correspondence.\n, • Experience presenting to and advising Boards, Board Committees and senior executives.\n, • Proven leadership experience, with the ability to build, develop and motivate a high-performing Compliance team.\n, • Excellent communication, influencing and stakeholder management skills, with the credibility to provide robust independent challenge while remaining commercially pragmatic.\n\n \n Desirable Experience \n\n • Experience holding both SMF16 and SMF17 within a single role.\n, • Background in CFDs, brokerage, spread betting, trading, fintech or payments.\n, • Experience within a digitally-led or technology-driven financial services environment.\n, • Experience with automated onboarding, digital KYC and transaction monitoring technologies.\n, • CAMS, ICA, ACAMS or equivalent compliance or financial crime qualification.\n\n

Health & Safety Officer \n Confidential client | Fully Remote + Site Travel – all expenses paid \n \n I’m working exclusively on a Health & Safety Officer opportunity with a leading consumer-facing organisation, supporting a large, multi-site operational estate. \n \n This is a genuinely hands-on role where around 80% of the focus is consumer-facing, so we’re looking for someone who understands Health & Safety in live environments where customers, members of the public and operational teams are present. \n \n What we’re looking for: \n \n Non-negotiables: \n\n • NEBOSH General Certificate\n, • Experience within a consumer-facing industry\n, • Practical understanding of building safety\n\n \n Experience across fitness, leisure, wellness, retail, retail parks, hospitality, education, public services or facilities management would be particularly relevant. \n \n Building safety experience \n You don’t need to be a construction specialist, but you should be comfortable dealing with building/site safety, risk assessments, management plans, contractors and operational risks. \n \n CDM experience is highly desirable, but not essential. \n \n The role: \n You’ll be responsible for supporting Health & Safety across multiple locations, working closely with operational teams and stakeholders. \n Key areas include: \n • Site inspections and audits \n • Risk assessments \n • Building safety \n • Health & Safety management plans \n • Incident and accident investigation \n • Contractor management \n • Compliance \n • Supporting refurbishment/construction activity \n • Advising operational managers \n • Managing a multi-site diary and site visit schedule \n • Driving a proactive Health & Safety culture \n \n Location & Working Arrangement \n Fully remote, with regular travel to various sites across the organisation’s estate. \n Candidates should ideally be based within approximately 50 miles of SW4 to meet the role's travel requirements. \n \n Interested? Meet the role's requirements and are looking to be part of a fantastic team \n \n If you’re a NEBOSH-qualified Health & Safety professional with strong consumer-facing experience and are looking for your next challenge, I’d be keen to speak with you. \n \n Closing date: 20th of August \n \n #HealthAndSafety #HSE #NEBOSH #HealthAndSafetyJobs #SafetyJobs #LondonJobs #FacilitiesManagement #Leisure #Retail #Fitness #Construction #CDM #Recruitment \n

The roleYou will be working as NRW's lead advisor and Senior Investigative Officer . The post holder will personally oversee complex investigations, providing advice on direction and ensuring they thoroughly investigated. We are looking for an experienced individual who is capable of providing the relevant technical expertise and able to ensure the correct strategic direction of investigations, assessing compliance with key legal standards.Driving is essential to this role as you will be expected to travel to locations across Wales where public transport will not always be practical or appropriate. You must hold a full and current UK driving license.As an organisation we support flexible working. You will be contracted to the nearest NRW office to your home and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.To make an informal enquiry about this role, please contact Ian Thomas atInterviews will take place week commencing 14 September 2026 through Microsoft TeamsAbout usThe Central Enforcement Support Team provides a once for Wales function for NRW. This means that the team work across all areas and directorates delivering a range of activities from providing the organisations intelligence function, supporting the use of a broad range of legislation, delivering the Strategic Crime Assessment and providing an important link for NRW with a variety of partnerships in the wider law enforcement community. This is an exciting time to join the team as we build its capacity and function, seeking to help develop and further professionalise the work done within NRW.What you will do Lead the development and continuous improvement of NRW's Senior Investigative Officer capability, procedures and professional standards.Interpret changes in legislation, guidance and investigative best practice and provide advice on their application across NRW.Contribute to the development of enforcement strategy, policy and operational practice within NRW.Analyse and interpret complex evidential, legal and intelligence material to support decision making and ensure proportionate and effective investigation strategies.Influence internal and external stakeholders to secure effective investigation outcomes and promote best practice in enforcement and prosecution activities.Undertake research into emerging investigative techniques, legislation and enforcement methodologies to support continuous improvement and organisational learning.Play a pivotal role in the development of the SIO capability of the organisation.Generating and managing training and development programmes for warranted staff.Support and mentor colleagues in the roles and functions of the SIO.Undertake health and safety duties and responsibilities appropriate to the postBe committed to Natural Resources Wales Equal Opportunities and Diversity Policy , together with an understanding of how it operates within the responsibilities of the postBe committed to your own development through the effective use of your personal development plan (known as Sgwrs).Required to take part in incident response activities.Any other reasonable duties requested commensurate with the grade of this role.Your qualifications, experience, knowledge and skillsIn your application and interview you will be asked to demonstrate the following skills and experience using the STAR method. Degree level qualification in a relevant subject area, or equivalent knowledge and experience gained through significant investigative and enforcement practice.Knowledge of key legislative regimes including PACE, CPIA1996 and its Code of Practice, RIPA 2000, GDPR, and POCA, Government Security Classifications.Ability to communicate effectively with regulated business and the public and gaining support by influencing.Comfortable and competent in dealing with challenging situations and individuals.Experience of enforcement sector.Strong organisational, time management and interpersonal skills.Extensive knowledge and experience of regulatory and enforcement processes.Coaching and mentoring skills.Welsh Language level requirements Essential: Level A1 - Entry levelWelsh language levelsPlease note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.Additional InformationDue to the nature of the work the successful candidate must be eligible for Security Check (SC) clearance. This generally requires five years' continuous residency in the UK. Further details on eligibility can be found on National security vetting: clearance levels - GOV.UK . Offers will also be subject to a satisfactory Disclosure and Barring Service Check (DBS) check.This role meets the criteria for sponsorship under the Skilled Worker visa route. Natural Resources Wales welcomes applications from non-UK citizens who are eligible to apply under this route, subject to confirmation by the Home Office.Please note that while we may be able to support the Certificate of Sponsorship required for a visa application, the organisation does not cover the cost of the visa itself, including any associated fees for dependants.The applicant must still meet the UK Skilled Worker Visa Eligibility and Requirement. For further information, please visit: https://www.gov.uk/skilled-worker-visa *)BenefitsThis role will offer a range of benefits, including: Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)28 days annual leave, rising to 33 daysgenerous leave entitlements for all your life needscommitment to professional developmenthealth and wellbeing benefits and supportweekly wellbeing hour to use as you chooseSee full details for all the employee benefits you will receive.Please keep readingWe're passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.TPBN1_UKTJ

Job description:Health & Safety Enforcement Officer / Environmental Health OfficerLocation: Brent Pay Rate: £32.00 - £36.00 per hour (DOE) Contract: Temporary Contract Hours: Full Time | Monday to FridayOur Local Authority client is looking for an experienced Health & Safety Enforcement Officer / Environmental Health Officer to join their Regulatory Services team on a temporary basis.This role will focus on delivering statutory Health & Safety interventions, investigations and enforcement activities , ensuring businesses comply with current legislation and supporting the protection of employees, residents and the wider community.You will manage a varied caseload involving workplace inspections, accident investigations, complaints, RIDDOR notifications and formal enforcement action, while providing professional advice and guidance to businesses.Key ResponsibilitiesCarry out Health & Safety inspections, interventions and compliance visits in line with statutory requirements and service priorities.Investigate health and safety complaints, workplace incidents and RIDDOR notifications .Undertake detailed investigations, gather evidence and determine appropriate enforcement action.Prepare inspection reports, investigation records, witness statements and supporting documentation for legal proceedings where required.Issue statutory notices and take proportionate enforcement action in accordance with relevant legislation and enforcement policies.Provide technical advice and guidance to businesses, employers and members of the public.Maintain accurate case management records and ensure statutory deadlines and performance targets are achieved.Work collaboratively with colleagues across Environmental Health, Regulatory Services and partner agencies.RequirementsTo be successful in this role, you will need:A recognised professional qualification allowing you to undertake Health & Safety interventions , such as a Diploma, BSc or MSc in Environmental Health, NEBOSH, or equivalent qualification .Registration with the CIEH (or eligibility for registration).A strong working knowledge and understanding of Health & Safety legislation, enforcement procedures and regulatory frameworks .Previous experience investigating health and safety complaints, workplace incidents and RIDDOR notifications .Experience undertaking enforcement action, preparing evidence and supporting legal proceedings.Strong investigation, report writing and communication skills.Previous experience working within a Local Authority Environmental Health, Regulatory Services or Health & Safety enforcement team is highly desirable.What's on Offer? £32.00 - £36.00 per hour (depending on experience) ? Full-time temporary contract with potential extension ? Opportunity to work within a Local Authority Regulatory Services team ? Varied enforcement caseload with a direct impact on workplace safety and public protectionInterested? Apply today with your updated CV. Please include your salary/rate expectations at the top of your CV to support your application.TPBN1_UKTJ

Description Job Title: HR Office Reporting to : Director of People & Culture Location :London & Surrey (Mobile across all Loveday residences) About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. Rewards Package Paid breaks Company pension plan Health Care Cash Plan Access to Wagestream platform Access to Perkbox, discounts platform Opportunities for Training & Development Access to our Employee Assistance Programme Discretionary bonus Employee Recognition Programmes Death in Service benefit Generous Refer-a-Friend Bonus Scope We currently have an exciting opportunity for an HR Officer to join our HR team to support and manage the full recruitment lifecycle for applicants applying to join our Loveday luxury care homes including our respite service, Loveday at Home. This is a true generalist role and in addition to recruitment, this role will include onboarding, payroll, low level Employee Relations support and all other associated HR processes. Main Duties and Responsibilities Act as a point of contact for all employees Accountable for drafting up job descriptions and posting roles on our ATS Manage the full recruitment lifecycle of all our care homes including Loveday at Home Organising all interviews with Hiring Managers Accountable for drafting all written offers of employment into an employment contract Staying engaged with each candidate / employee during their compliance process, actively working to minimise the risk of losing candidates during the compliance process Taking responsibility for pre-hiring and then fully hiring all new candidates into the HRIS to ensure a smooth onboarding process Support in the gathering of HR metrics To manage the relationship with stakeholders including hiring managers and external suppliers, ensuring that excellent customer service is provided at all times Deliver on ad-hoc projects as allocated, e.g., welcome and setting up of Corporate Induction, process improvements, accommodation, visa applications (where applicable) and DBS applications Support in gathering payroll data each pay period Support the HODs in conducting investigation meetings and disciplinary hearings and ensures any correspondence is completed and issued within departmental deadlines Support with accurate note taking Complete weekly HOD report Assist and manage all absences with the HODs in line with Bradford Factor Support other business areas when their HR Contact is out of the office, ensuring issues are resolved appropriately and in a timely manner with feedback given to the main contact. Support the Heads of Departments to actively recruit, screen and follow Company Procedures to attract qualified candidates for vacancies Maintain and administer our benefits packages Deliver and coordinating company inductions Manage offboarding process Support the Director of People and Culture & HRBP through delivery of multiple projects in relation to the People Strategy. This job description is not exhaustive. As Loveday continues to grow, duties and responsibilities may evolve. A flexible, proactive, and solutions-focused mindset is essential to succeed in this role Skills and Experience: At least 2 years experience in a generalist HR role CIPD qualification or equivalent work experience Strong administration skills Experience of using ATS and HRIS, ideally Harri and HiBob Efficient and organised Experience of working within a compliance setting is desirable, but not essential Confident in communicating with people at all levels of seniority Excellent customer service skills Excellent verbal and written communication skills The ability to multitask and work at a fast pace with a sense of accuracy and great attention to detail Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. TPBN1_UKTJ

A prestigious international Bank is seeking an experienced Compliance Officer who can support them on a project with Communications Monitoring capability and understanding and associated IT aspects. Your responsibilities will include: • Proactively managing the compliance relationships and coordination with Vendors, Head Office, and IT with the implementation of a new screening solution, • Providing practical troubleshooting support with the system e.g., use case reviews, testing coordination, data quality, performance optimisation, keyword effectiveness, • Investigating screening issues identified by the Compliance team and coordinating with IT and third-party resources to resolve with alternative solutions, • Business-side administration of the current Communication Monitoring Tool, • Making proposals to optimise the existing screening algorithms and lexicons, • Conducting Quality Assurance analysis on the current monitoring process Your experience must include: • Extensive proven experience in Compliance, advising on regulatory requirements for Communications Surveillance gained within banking, • Communication Monitoring System implementation and/or testing experience, • Communication Monitoring Tools experience e.g. Arctera, Purview, Global Relay, • Strong data investigation and problem-solving skills, • Excellent communication skills to liaise at all levels This is a hybrid role - working three days a week in the London office and two days remotely, however for the first couple of months the successful candidate will likely be required to work 5 days a week in the office.

Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome. MAIN DUTIES AND RESPONSIBILITIES Environmental Health Officer. Investigation of service requests and use of appropriate enforcement action in line with the

Description Job Title:HR Office Reporting to: Director of People & Culture Location:London & Surrey (Mobile across all Loveday residences) About Loveday Loveday is the UKs leading provider of luxury senior living and care. We are proud to combine world-class hospitality with exceptional clinical expertise, creating residences that not only feel like five-star hotels but also deliver truly personalised support. Our residences in Kensington, Belgravia, Abbey Road and Esher are designed with elegance, comfort and dignity at their core. Every detail has been carefully considered to ensure our members enjoy outstanding dining, bespoke lifestyle experiences and the highest standards of care, whether they are living with us permanently, staying for recovery or respite, or joining as Day Club members. What makes Loveday unique is our commitment to both excellence and innovation. We continually invest in our people, our environments and our services to set a new benchmark in luxury senior living. Joining Loveday means becoming part of a dedicated, professional and passionate team who share the same goal, to deliver the very best in care and hospitality for our members and their families. Rewards Package • Paid breaks, • Company pension plan, • Health Care Cash Plan, • Access to Wagestream platform, • Access to Perkbox, discounts platform, • Opportunities for Training & Development, • Access to our Employee Assistance Programme, • Discretionary bonus, • Employee Recognition Programmes, • Death in Service benefit, • Generous Refer-a-Friend Bonus Scope We currently have an exciting opportunity for an HR Officer to join our HR team to support and manage the full recruitment lifecycle for applicants applying to join our Loveday luxury care homes including our respite service, Loveday at Home. This is a true generalist role and in addition to recruitment, this role will include onboarding, payroll, low level Employee Relations support and all other associated HR processes. Main Duties and Responsibilities • Act as a point of contact for all employees, • Accountable for drafting up job descriptions and posting roles on our ATS, • Manage the full recruitment lifecycle of all our care homes including Loveday at Home, • Organising all interviews with Hiring Managers, • Accountable for drafting all written offers of employment into an employment contract, • Staying engaged with each candidate / employee during their compliance process, actively working to minimise the risk of losing candidates during the compliance process, • Taking responsibility for pre-hiring and then fully hiring all new candidates into the HRIS to ensure a smooth onboarding process, • Support in the gathering of HR metrics, • To manage the relationship with stakeholders including hiring managers and external suppliers, ensuring that excellent customer service is provided at all times, • Deliver on ad-hoc projects as allocated, e.g., welcome and setting up of Corporate Induction, process improvements, accommodation, visa applications (where applicable) and DBS applications, • Support in gathering payroll data each pay period, • Support the HODs in conducting investigation meetings and disciplinary hearings and ensures any correspondence is completed and issued within departmental deadlines, • Support with accurate note taking, • Complete weekly HOD report, • Assist and manage all absences with the HODs in line with Bradford Factor, • Support other business areas when their HR Contact is out of the office, ensuring issues are resolved appropriately and in a timely manner with feedback given to the main contact., • Support the Heads of Departments to actively recruit, screen and follow Company Procedures to attract qualified candidates for vacancies, • Maintain and administer our benefits packages, • Deliver and coordinating company inductions, • Manage offboarding process, • Support the Director of People and Culture & HRBP through delivery of multiple projects in relation to the People Strategy., • This job description is not exhaustive. As Loveday continues to grow, duties and responsibilities may evolve. A flexible, proactive, and solutions-focused mindset is essential to succeed in this role Skills and Experience: • At least 2 years experience in a generalist HR role, • CIPD qualification or equivalent work experience, • Strong administration skills, • Experience of using ATS and HRIS, ideally Harri and HiBob, • Efficient and organised, • Experience of working within a compliance setting is desirable, but not essential, • Confident in communicating with people at all levels of seniority, • Excellent customer service skills, • Excellent verbal and written communication skills, • The ability to multitask and work at a fast pace with a sense of accuracy and great attention to detail Eligibility In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process. Loveday & Co is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, age, disability, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. JBRP1_UKTJ

Head of Compliance & MLROUK | FCA Regulated | SMF16 & SMF17 We are a leading global trading and investment platform with an ambitious international growth strategy and a strong reputation for technology, innovation and client experience.We are seeking an experienced UK Head of Compliance & MLRO to take overall responsibility for the UK entitys Compliance and Financial Crime frameworks, holding both SMF16 (Head of Compliance) and SMF17 (Money Laundering Reporting Officer) functions. Reporting directly to the Group Chief Compliance Officer, this is a high-profile senior leadership position with direct and unrestricted access to the UK Board. You will lead an independent second-line Compliance function, act as a key regulatory adviser to the business and serve as a principal point of contact with the FCA and UK law enforcement. This is an opportunity for an experienced regulatory leader who combines strong technical expertise and independent judgement with a pragmatic, commercial approach to compliance. Head of Compliance – SMF16Lead, own and continuously enhance the UK Compliance Framework, ensuring it remains effective, proportionate and aligned with FCA requirements.Provide independent second-line oversight and challenge across Consumer Duty, conduct risk, market abuse, financial promotions, product governance, conflicts of interest, personal account dealing, transaction reporting and client assets.Act as a senior member of the UK Executive Committee, ensuring regulatory risk and good customer outcomes are embedded within strategic and commercial decision-making.Provide regular reporting to the UK Board, Board Committees and Executive Committee on regulatory risks, emerging issues, customer outcomes and the effectiveness of the Compliance Framework.Act as a key point of contact for the FCA, managing regulatory notifications, supervisory engagement, information requests and material regulatory correspondence.Lead regulatory horizon scanning and translate regulatory developments into practical business requirements, policies and controls.Provide regulatory advice and constructive challenge on new products, business initiatives, outsourcing arrangements, acquisitions and strategic projects.Provide second-line oversight of Consumer Duty and Operational Resilience.Develop and oversee a risk-based Compliance Monitoring Programme, working closely with Group Assurance and relevant business stakeholders.Ensure regulatory breaches and compliance incidents are appropriately identified, investigated, escalated, remediated and reported.Maintain oversight of regulatory returns, ensuring they are accurate, complete and submitted within required deadlines.Oversee market abuse surveillance and controls, including the identification and submission of STORs where required.Maintain oversight of EMIR and MiFIR transaction reporting, including the investigation and remediation of reporting issues.Oversee CASS-related compliance, breaches and escalation processes in conjunction with the CASS function.Lead the development and delivery of regulatory and compliance training across the business.Lead, develop and mentor the UK Compliance team, ensuring appropriate resourcing, performance and professional development.Work closely with Group Compliance, Financial Crime, Risk, Legal, Internal Audit, Assurance and senior business stakeholders. Money Laundering Reporting Officer – SMF17Hold FCA approval as SMF17 MLRO and fulfil the relevant Prescribed Responsibilities for financial crime under SMCR.Provide independent oversight of the firms UK Financial Crime Framework and report regularly to the UK Board and relevant governance committees.Prepare and present the annual MLRO Report, providing an independent assessment of financial crime risks, framework effectiveness, management information and required enhancements.Act as a key contact for the FCA and UK law enforcement on financial crime matters.Receive, assess and determine internal Suspicious Activity Reports (SARs), including DAML requests, and determine when matters should be escalated to the National Crime Agency.Maintain appropriate records of SAR decisions, rationale and outcomes.Oversee the effective implementation of the UK AML, CTF and CPF Framework, including Business-Wide Risk Assessments and Customer Risk Assessment methodologies.Provide second-line oversight and challenge across CDD, EDD, onboarding, ongoing monitoring, transaction monitoring and high-risk customer reviews.Own and oversee the UK sanctions compliance framework, ensuring alignment with OFSI requirements.Develop and oversee financial crime training across the business.Work with Group Financial Crime, Assurance and Internal Audit to oversee financial crime monitoring, thematic reviews and remediation activity. Experience & Requirements We are looking for a senior compliance professional with significant experience operating within an FCA-regulated environment and a strong understanding of retail trading and investment businesses.You will ideally have:Current or recent SMF16 and/or SMF17 approval within an FCA-regulated firm, or directly equivalent senior regulatory experience.Significant experience leading Compliance within an FCA-regulated investment, brokerage, CFD, spread betting, trading or fintech environment.Strong technical knowledge of the UK regulatory framework, including the FCA Handbook, FSMA, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, CASS, the Money Laundering Regulations, POCA, UK sanctions requirements and relevant FCA guidance.Strong experience across both regulatory Compliance and Financial Crime, including SARs, NCA engagement, sanctions and AML/CTF frameworks.Proven experience designing, implementing and enhancing Compliance and Financial Crime frameworks, including Business-Wide Risk Assessments.Strong understanding of retail conduct, Consumer Duty, product governance, market conduct, transaction reporting, CASS and Operational Resilience.Experience developing and overseeing risk-based Compliance Monitoring Programmes and driving effective remediation.Proven experience engaging with the FCA, including supervisory reviews, regulatory applications, notifications, submissions and material correspondence.Experience presenting to and advising Boards, Board Committees and senior executives.Proven leadership experience, with the ability to build, develop and motivate a high-performing Compliance team.Excellent communication, influencing and stakeholder management skills, with the credibility to provide robust independent challenge while remaining commercially pragmatic. Desirable ExperienceExperience holding both SMF16 and SMF17 within a single role.Background in CFDs, brokerage, spread betting, trading, fintech or payments.Experience within a digitally-led or technology-driven financial services environment.Experience with automated onboarding, digital KYC and transaction monitoring technologies.CAMS, ICA, ACAMS or equivalent compliance or financial crime qualification.

We are a leading global trading and investment platform with an ambitious international growth strategy and a strong reputation for technology, innovation and client experience. We are seeking an experienced UK Head of Compliance & MLRO to take overall responsibility for the UK entity's Compliance and Financial Crime frameworks, holding both SMF16 (Head of Compliance) and SMF17 (Money Laundering Reporting Officer) functions. Reporting directly to the Group Chief Compliance Officer, this is a high-profile senior leadership position with direct and unrestricted access to the UK Board. You will lead an independent second-line Compliance function, act as a key regulatory adviser to the business and serve as a principal point of contact with the FCA and UK law enforcement. This is an opportunity for an experienced regulatory leader who combines strong technical expertise and independent judgement with a pragmatic, commercial approach to compliance. Head of Compliance – SMF16 • Lead, own and continuously enhance the UK Compliance Framework, ensuring it remains effective, proportionate and aligned with FCA requirements., • Provide independent second-line oversight and challenge across Consumer Duty, conduct risk, market abuse, financial promotions, product governance, conflicts of interest, personal account dealing, transaction reporting and client assets., • Act as a senior member of the UK Executive Committee, ensuring regulatory risk and good customer outcomes are embedded within strategic and commercial decision-making., • Provide regular reporting to the UK Board, Board Committees and Executive Committee on regulatory risks, emerging issues, customer outcomes and the effectiveness of the Compliance Framework., • Act as a key point of contact for the FCA, managing regulatory notifications, supervisory engagement, information requests and material regulatory correspondence., • Lead regulatory horizon scanning and translate regulatory developments into practical business requirements, policies and controls., • Provide regulatory advice and constructive challenge on new products, business initiatives, outsourcing arrangements, acquisitions and strategic projects., • Provide second-line oversight of Consumer Duty and Operational Resilience., • Develop and oversee a risk-based Compliance Monitoring Programme, working closely with Group Assurance and relevant business stakeholders., • Ensure regulatory breaches and compliance incidents are appropriately identified, investigated, escalated, remediated and reported., • Maintain oversight of regulatory returns, ensuring they are accurate, complete and submitted within required deadlines., • Oversee market abuse surveillance and controls, including the identification and submission of STORs where required., • Maintain oversight of EMIR and MiFIR transaction reporting, including the investigation and remediation of reporting issues., • Oversee CASS-related compliance, breaches and escalation processes in conjunction with the CASS function., • Lead the development and delivery of regulatory and compliance training across the business., • Lead, develop and mentor the UK Compliance team, ensuring appropriate resourcing, performance and professional development., • Work closely with Group Compliance, Financial Crime, Risk, Legal, Internal Audit, Assurance and senior business stakeholders. Money Laundering Reporting Officer – SMF17 • Hold FCA approval as SMF17 MLRO and fulfil the relevant Prescribed Responsibilities for financial crime under SMCR., • Provide independent oversight of the firm's UK Financial Crime Framework and report regularly to the UK Board and relevant governance committees., • Prepare and present the annual MLRO Report, providing an independent assessment of financial crime risks, framework effectiveness, management information and required enhancements., • Act as a key contact for the FCA and UK law enforcement on financial crime matters., • Receive, assess and determine internal Suspicious Activity Reports (SARs), including DAML requests, and determine when matters should be escalated to the National Crime Agency., • Maintain appropriate records of SAR decisions, rationale and outcomes., • Oversee the effective implementation of the UK AML, CTF and CPF Framework, including Business-Wide Risk Assessments and Customer Risk Assessment methodologies., • Provide second-line oversight and challenge across CDD, EDD, onboarding, ongoing monitoring, transaction monitoring and high-risk customer reviews., • Own and oversee the UK sanctions compliance framework, ensuring alignment with OFSI requirements., • Develop and oversee financial crime training across the business., • Work with Group Financial Crime, Assurance and Internal Audit to oversee financial crime monitoring, thematic reviews and remediation activity. Experience & Requirements We are looking for a senior compliance professional with significant experience operating within an FCA-regulated environment and a strong understanding of retail trading and investment businesses. You will ideally have: • Current or recent SMF16 and/or SMF17 approval within an FCA-regulated firm, or directly equivalent senior regulatory experience., • Significant experience leading Compliance within an FCA-regulated investment, brokerage, CFD, spread betting, trading or fintech environment., • Strong technical knowledge of the UK regulatory framework, including the FCA Handbook, FSMA, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, CASS, the Money Laundering Regulations, POCA, UK sanctions requirements and relevant FCA guidance., • Strong experience across both regulatory Compliance and Financial Crime, including SARs, NCA engagement, sanctions and AML/CTF frameworks., • Proven experience designing, implementing and enhancing Compliance and Financial Crime frameworks, including Business-Wide Risk Assessments., • Strong understanding of retail conduct, Consumer Duty, product governance, market conduct, transaction reporting, CASS and Operational Resilience., • Experience developing and overseeing risk-based Compliance Monitoring Programmes and driving effective remediation., • Proven experience engaging with the FCA, including supervisory reviews, regulatory applications, notifications, submissions and material correspondence., • Experience presenting to and advising Boards, Board Committees and senior executives., • Proven leadership experience, with the ability to build, develop and motivate a high-performing Compliance team., • Excellent communication, influencing and stakeholder management skills, with the credibility to provide robust independent challenge while remaining commercially pragmatic., • Experience holding both SMF16 and SMF17 within a single role., • Background in CFDs, brokerage, spread betting, trading, fintech or payments., • Experience within a digitally-led or technology-driven financial services environment., • Experience with automated onboarding, digital KYC and transaction monitoring technologies., • CAMS, ICA, ACAMS or equivalent compliance or financial crime qualification. #J-18808-Ljbffr

Sharper Consulting Services is recruiting on behalf of our East Anglian client for an experienced Environmental Protection Officer to join their Environmental Protection team on an interim basis, helping to protect public health and improve environmental quality across thedistrict. This is a varied enforcement and regulatory role covering statutory nuisance, private water supplies, and animal welfare. Contract: 6 months | Start: ASAP | Hours: Full-time, hybrid/flexi Rate: Circa £45+ p/h DOE Youll investigate complaints, undertake inspections, enforce environmental legislation, and provide specialist advice to residents, businesses and partner organisations, playing a key role in ensuring compliance with statutory requirements. There is also scope for the right candidate to take on a broader principal officer-level remit the council is flexible in shaping the role around a stronger candidate. Duties Investigate complaints relating to statutory nuisance, private water supplies, animal welfare and related environmental protection matters. Carry out inspections of residential, commercial and industrial premises to assess compliance with environmental legislation. Conduct investigations to criminal standards in accordance with PACE, RIPA, CPIA and Human Rights legislation. Gather, record and manage evidence, including witness statements and accurate case records. Prepare investigation reports and enforcement documentation, including prosecution files where appropriate. Apply a proportionate enforcement approach warnings, notices, Fixed Penalty Notices, and legal proceedings where necessary. Provide technical advice and guidance to residents, businesses and internal council departments. Liaise withexternal agencies including the Environment Agency, DEFRA and other regulatory bodies. Maintain accurate records using case management and corporate IT systems. About You: Experience within Environmental Protection, Environmental Health or a related regulatory environment. Solid working knowledge of statutory nuisance, private water supplies, and ideally animalwelfare casework. Confident carrying out inspections and investigations, with strong report writing skills. Comfortable managing a varied caseload independently. Local authority Environmental Protection or Environmental Health experience. Knowledge of PACE, RIPA, CPIA and enforcement procedures. Relevant professional qualification and/or CIEHmembership. TPBN1_UKTJ

Principal Enforcement Officer needed in SE London This is a temporary role and the rate is £38.13ph PAYE The reference number is: OR109669 The successful candidate will lead and deliver complex housing enforcement activities and investigations to ensure compliance with housing legislation, licensing requirements, and regulatory standards in the private rented sector. To provide expert advice, guidance and support on housing enforcement matters, protecting residents from poor housing conditions, unlawful housing practices and associated risks to health, safety and wellbeing, while contributing to the strategic housing and community safety objectives. The postholder will be expected to effectively deliver the following responsibilities and outcomes: Lead on the investigation and enforcement of complex housing cases involving breaches of housing legislation, licensing conditions, property standards and management regulations. Provide specialist advice and guidance to managers, senior officers, elected Members and partner agencies on housing enforcement legislation, policy and procedure. Ensure that enforcement decisions are evidence-based, proportionate, consistent and compliant with relevant legislation, statutory guidance, policies and procedures. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website TPBN1_UKTJ

Sharper is working with our local authority client in the South West. They need an experienced Officer to join their Environmental Protection teamandtake ownership of a live statutory nuisance and noise caseload. Minimal hand-holding, maximum autonomy. What you'll be doing: Managing your own statutory nuisance caseload Noise investigation, monitoring and acoustics assessment Evidence gathering and case preparation for enforcement action Proportionate, confident regulatory decision-making What you'll need: Strong local authority EP background Practical, hands-on EPA 1990 experience A CIEH-accredited qualification (preferred) The confidence to work independently from day one What you'll get: 6 months, up to 37 hrs/week 3 days/week on site Mileage reimbursed Rate: Inside IR35 £42-£50 per hour- depending on experience Starting ASAP TPBN1_UKTJ

We are a leading global trading and investment platform with an ambitious international growth strategy and a strong reputation for technology, innovation and client experience. We are seeking an experienced UK Head of Compliance & MLRO to take overall responsibility for the UK entity's Compliance and Financial Crime frameworks, holding both SMF16 (Head of Compliance) and SMF17 (Money Laundering Reporting Officer) functions. Reporting directly to the Group Chief Compliance Officer, this is a high-profile senior leadership position with direct and unrestricted access to the UK Board. You will lead an independent second-line Compliance function, act as a key regulatory adviser to the business and serve as a principal point of contact with the FCA and UK law enforcement. This is an opportunity for an experienced regulatory leader who combines strong technical expertise and independent judgement with a pragmatic, commercial approach to compliance. Head of Compliance – SMF16 • Lead, own and continuously enhance the UK Compliance Framework, ensuring it remains effective, proportionate and aligned with FCA requirements., • Provide independent second-line oversight and challenge across Consumer Duty, conduct risk, market abuse, financial promotions, product governance, conflicts of interest, personal account dealing, transaction reporting and client assets., • Act as a senior member of the UK Executive Committee, ensuring regulatory risk and good customer outcomes are embedded within strategic and commercial decision-making., • Provide regular reporting to the UK Board, Board Committees and Executive Committee on regulatory risks, emerging issues, customer outcomes and the effectiveness of the Compliance Framework., • Act as a key point of contact for the FCA, managing regulatory notifications, supervisory engagement, information requests and material regulatory correspondence., • Lead regulatory horizon scanning and translate regulatory developments into practical business requirements, policies and controls., • Provide regulatory advice and constructive challenge on new products, business initiatives, outsourcing arrangements, acquisitions and strategic projects., • Provide second-line oversight of Consumer Duty and Operational Resilience., • Develop and oversee a risk-based Compliance Monitoring Programme, working closely with Group Assurance and relevant business stakeholders., • Ensure regulatory breaches and compliance incidents are appropriately identified, investigated, escalated, remediated and reported., • Maintain oversight of regulatory returns, ensuring they are accurate, complete and submitted within required deadlines., • Oversee market abuse surveillance and controls, including the identification and submission of STORs where required., • Maintain oversight of EMIR and MiFIR transaction reporting, including the investigation and remediation of reporting issues., • Oversee CASS-related compliance, breaches and escalation processes in conjunction with the CASS function., • Lead the development and delivery of regulatory and compliance training across the business., • Lead, develop and mentor the UK Compliance team, ensuring appropriate resourcing, performance and professional development., • Work closely with Group Compliance, Financial Crime, Risk, Legal, Internal Audit, Assurance and senior business stakeholders. Money Laundering Reporting Officer – SMF17 • Hold FCA approval as SMF17 MLRO and fulfil the relevant Prescribed Responsibilities for financial crime under SMCR., • Provide independent oversight of the firm's UK Financial Crime Framework and report regularly to the UK Board and relevant governance committees., • Prepare and present the annual MLRO Report, providing an independent assessment of financial crime risks, framework effectiveness, management information and required enhancements., • Act as a key contact for the FCA and UK law enforcement on financial crime matters., • Receive, assess and determine internal Suspicious Activity Reports (SARs), including DAML requests, and determine when matters should be escalated to the National Crime Agency., • Maintain appropriate records of SAR decisions, rationale and outcomes., • Oversee the effective implementation of the UK AML, CTF and CPF Framework, including Business-Wide Risk Assessments and Customer Risk Assessment methodologies., • Provide second-line oversight and challenge across CDD, EDD, onboarding, ongoing monitoring, transaction monitoring and high-risk customer reviews., • Own and oversee the UK sanctions compliance framework, ensuring alignment with OFSI requirements., • Develop and oversee financial crime training across the business., • Work with Group Financial Crime, Assurance and Internal Audit to oversee financial crime monitoring, thematic reviews and remediation activity. Experience & Requirements We are looking for a senior compliance professional with significant experience operating within an FCA-regulated environment and a strong understanding of retail trading and investment businesses. You will ideally have: • Current or recent SMF16 and/or SMF17 approval within an FCA-regulated firm, or directly equivalent senior regulatory experience., • Significant experience leading Compliance within an FCA-regulated investment, brokerage, CFD, spread betting, trading or fintech environment., • Strong technical knowledge of the UK regulatory framework, including the FCA Handbook, FSMA, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, CASS, the Money Laundering Regulations, POCA, UK sanctions requirements and relevant FCA guidance., • Strong experience across both regulatory Compliance and Financial Crime, including SARs, NCA engagement, sanctions and AML/CTF frameworks., • Proven experience designing, implementing and enhancing Compliance and Financial Crime frameworks, including Business-Wide Risk Assessments., • Strong understanding of retail conduct, Consumer Duty, product governance, market conduct, transaction reporting, CASS and Operational Resilience., • Experience developing and overseeing risk-based Compliance Monitoring Programmes and driving effective remediation., • Proven experience engaging with the FCA, including supervisory reviews, regulatory applications, notifications, submissions and material correspondence., • Experience presenting to and advising Boards, Board Committees and senior executives., • Proven leadership experience, with the ability to build, develop and motivate a high-performing Compliance team., • Excellent communication, influencing and stakeholder management skills, with the credibility to provide robust independent challenge while remaining commercially pragmatic., • Experience holding both SMF16 and SMF17 within a single role., • Background in CFDs, brokerage, spread betting, trading, fintech or payments., • Experience within a digitally-led or technology-driven financial services environment., • Experience with automated onboarding, digital KYC and transaction monitoring technologies., • CAMS, ICA, ACAMS or equivalent compliance or financial crime qualification. #J-18808-Ljbffr

We are a leading global trading and investment platform with an ambitious international growth strategy and a strong reputation for technology, innovation and client experience. We are seeking an experienced UK Head of Compliance & MLRO to take overall responsibility for the UK entity's Compliance and Financial Crime frameworks, holding both SMF16 (Head of Compliance) and SMF17 (Money Laundering Reporting Officer) functions. Reporting directly to the Group Chief Compliance Officer, this is a high-profile senior leadership position with direct and unrestricted access to the UK Board. You will lead an independent second-line Compliance function, act as a key regulatory adviser to the business and serve as a principal point of contact with the FCA and UK law enforcement. This is an opportunity for an experienced regulatory leader who combines strong technical expertise and independent judgement with a pragmatic, commercial approach to compliance. Head of Compliance – SMF16 • Lead, own and continuously enhance the UK Compliance Framework, ensuring it remains effective, proportionate and aligned with FCA requirements., • Provide independent second-line oversight and challenge across Consumer Duty, conduct risk, market abuse, financial promotions, product governance, conflicts of interest, personal account dealing, transaction reporting and client assets., • Act as a senior member of the UK Executive Committee, ensuring regulatory risk and good customer outcomes are embedded within strategic and commercial decision-making., • Provide regular reporting to the UK Board, Board Committees and Executive Committee on regulatory risks, emerging issues, customer outcomes and the effectiveness of the Compliance Framework., • Act as a key point of contact for the FCA, managing regulatory notifications, supervisory engagement, information requests and material regulatory correspondence., • Lead regulatory horizon scanning and translate regulatory developments into practical business requirements, policies and controls., • Provide regulatory advice and constructive challenge on new products, business initiatives, outsourcing arrangements, acquisitions and strategic projects., • Provide second-line oversight of Consumer Duty and Operational Resilience., • Develop and oversee a risk-based Compliance Monitoring Programme, working closely with Group Assurance and relevant business stakeholders., • Ensure regulatory breaches and compliance incidents are appropriately identified, investigated, escalated, remediated and reported., • Maintain oversight of regulatory returns, ensuring they are accurate, complete and submitted within required deadlines., • Oversee market abuse surveillance and controls, including the identification and submission of STORs where required., • Maintain oversight of EMIR and MiFIR transaction reporting, including the investigation and remediation of reporting issues., • Oversee CASS-related compliance, breaches and escalation processes in conjunction with the CASS function., • Lead the development and delivery of regulatory and compliance training across the business., • Lead, develop and mentor the UK Compliance team, ensuring appropriate resourcing, performance and professional development., • Work closely with Group Compliance, Financial Crime, Risk, Legal, Internal Audit, Assurance and senior business stakeholders. Money Laundering Reporting Officer – SMF17 • Hold FCA approval as SMF17 MLRO and fulfil the relevant Prescribed Responsibilities for financial crime under SMCR., • Provide independent oversight of the firm's UK Financial Crime Framework and report regularly to the UK Board and relevant governance committees., • Prepare and present the annual MLRO Report, providing an independent assessment of financial crime risks, framework effectiveness, management information and required enhancements., • Act as a key contact for the FCA and UK law enforcement on financial crime matters., • Receive, assess and determine internal Suspicious Activity Reports (SARs), including DAML requests, and determine when matters should be escalated to the National Crime Agency., • Maintain appropriate records of SAR decisions, rationale and outcomes., • Oversee the effective implementation of the UK AML, CTF and CPF Framework, including Business-Wide Risk Assessments and Customer Risk Assessment methodologies., • Provide second-line oversight and challenge across CDD, EDD, onboarding, ongoing monitoring, transaction monitoring and high-risk customer reviews., • Own and oversee the UK sanctions compliance framework, ensuring alignment with OFSI requirements., • Develop and oversee financial crime training across the business., • Work with Group Financial Crime, Assurance and Internal Audit to oversee financial crime monitoring, thematic reviews and remediation activity. Experience & Requirements We are looking for a senior compliance professional with significant experience operating within an FCA-regulated environment and a strong understanding of retail trading and investment businesses. You will ideally have: • Current or recent SMF16 and/or SMF17 approval within an FCA-regulated firm, or directly equivalent senior regulatory experience., • Significant experience leading Compliance within an FCA-regulated investment, brokerage, CFD, spread betting, trading or fintech environment., • Strong technical knowledge of the UK regulatory framework, including the FCA Handbook, FSMA, SMCR, Consumer Duty, UK MAR, MiFIR, EMIR, CASS, the Money Laundering Regulations, POCA, UK sanctions requirements and relevant FCA guidance., • Strong experience across both regulatory Compliance and Financial Crime, including SARs, NCA engagement, sanctions and AML/CTF frameworks., • Proven experience designing, implementing and enhancing Compliance and Financial Crime frameworks, including Business-Wide Risk Assessments., • Strong understanding of retail conduct, Consumer Duty, product governance, market conduct, transaction reporting, CASS and Operational Resilience., • Experience developing and overseeing risk-based Compliance Monitoring Programmes and driving effective remediation., • Proven experience engaging with the FCA, including supervisory reviews, regulatory applications, notifications, submissions and material correspondence., • Experience presenting to and advising Boards, Board Committees and senior executives., • Proven leadership experience, with the ability to build, develop and motivate a high-performing Compliance team., • Excellent communication, influencing and stakeholder management skills, with the credibility to provide robust independent challenge while remaining commercially pragmatic., • Experience holding both SMF16 and SMF17 within a single role., • Background in CFDs, brokerage, spread betting, trading, fintech or payments., • Experience within a digitally-led or technology-driven financial services environment., • Experience with automated onboarding, digital KYC and transaction monitoring technologies., • CAMS, ICA, ACAMS or equivalent compliance or financial crime qualification. #J-18808-Ljbffr

Environmental Health Practitioner (Environmental Protection) - Contract Summary Location: Devon Contract Length: 6 Months Hours: Up to 37 hours per week IR35: Inside IR35 Working Pattern: Minimum 3 days per week on-site Start Date: ASAP Mileage: Business mileage reimbursed in line with Council policy Overview My client is seeking an experienced Environmental Health Practitioner with a strong background in Environmental Protection, particularly in the investigation and enforcement of: • Statutory nuisance complaints, • Noise nuisance and acoustics, • Pest control matters, • Filthy and verminous premises, • Environmental Protection Act 1990 enforcement The successful candidate will be expected to take ownership of an operational caseload with minimal supervision and contribute immediately to frontline service delivery. Key Responsibilities • Investigate environmental protection complaints., • Conduct site inspections and regulatory compliance activities., • Undertake noise monitoring and evidence gathering., • Prepare enforcement cases and take proportionate regulatory action., • Manage a varied caseload independently., • Deliver statutory Environmental Protection functions in accordance with legislation and Council policies. Essential Requirements Candidates should demonstrate: ✅ Significant local authority Environmental Protection experience ✅ Strong working knowledge of the Environmental Protection Act 1990 ✅ Experience investigating statutory nuisance cases ✅ Practical application of noise legislation and guidance ✅ Noise monitoring, acoustics, and evidence gathering expertise ✅ Inspection and enforcement experience ✅ Ability to work autonomously and make sound regulatory decisions ✅ Relevant Environmental Health qualification (preferably CIEH accredited) Ideal Candidate Profile This role would suit an experienced Environmental Health Officer (EHO) or Environmental Health Practitioner who has recently worked within a local authority Environmental Protection team and can quickly take on statutory nuisance and noise-related investigations with limited supervision...

1 day in office plus inspections in the borough, remaining time is working from home Job description ENVIRONMENTAL HEALTH OFFICER JOB PURPOSE Manage a caseload of reactive/disrepair cases MAIN DUTIES AND RESPONSIBILITIES Efficiently and proactively manage a case load of complex cases, this will include service of notices and robust enforcement decisions. Attend tribunal when notices are appealed Respond to service requests concerning environmental health housing, following service policy and procedures to achieve an appropriate outcome. Investigation of service requests and use of appropriate enforcement action in line with the departmental enforcement policy and other relevant guidance. Prepare appropriate specifications, reports, notices, schedules and other related documentation and serve CPN's for failure to comply with notices where appropriate. Ensure appropriate and timely responses to all correspondence, complaints and enquiries from the service users, stakeholders, senior officers within agreed timescales and in line with Camden's Customer Care Standards. Knowledge of Flare/Civica app is an advantage WORK CONTEXT Although office-based, the role will involve lone working in a diverse range of environments,which can be potentially hazardous or sensitive in nature. A thorough understanding & adherence of the Council's Health & Safety Policy & guidance is imperative. You will know how to handle a wide range of situations and be prepared to receive advice and training to enhance your skills. ESSENTIAL QUALIFICATIONS/REQUIREMENTS BSc or Diploma in Environmental Health and be eligible for EHORB registration as an EHO. At least 2 years of experience working within Environmental Health Housing Have a detailed knowledge / understanding of the legislative framework relevant to the team and its application to casework. Must have extensive experience in making robust enforcement decisions and taking enforcement action under part 1 of the Housing Act 2004 Must have experience and confidence to deal with challenging landlords and tenants

Allocations & Verifications Officer Location: South East London Rate: £30.67 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9am–5pm Working Arrangement: Hybrid – 2 Days in the Office We are currently recruiting for an Allocations & Verifications Officer to join a Housing team within a South East London Council on a 3-month ongoing contract. The successful candidate will be responsible for supporting the Council’s statutory rehousing responsibilities under Part VI of the Housing Act 1996, delivering an efficient, customer-focused allocations and verification service. Key Responsibilities Manage housing allocations and verification processes for tenants and residents applying for transfers and social housing. Allocate Council properties and make nominations to Housing Associations and Housing Co-operatives, including mobility schemes where appropriate. Advertise properties and shortlist prospective tenants through Choice-Based Lettings (CBL), ensuring applicants meet the relevant needs and qualification criteria. Make direct offers in accordance with the Council’s Housing Allocation Scheme, policies and procedures. Undertake detailed verification and investigation of housing applications, including home visits where necessary. Maintain a strong working knowledge of housing allocation policies, legislation and procedures. Work closely with housing providers, including ALMOs and Registered Social Landlords (RSLs), to ensure effective use of social housing stock. Monitor provider performance and develop effective working relationships with internal and external stakeholders. Produce accurate management information, data and reports relating to the allocation and supply of social housing. Liaise with teams across Housing and other Council directorates to support a joined-up approach to service delivery. Ensure all applications and allocations are processed accurately, efficiently and within relevant timescales.About YouThe ideal candidate will have: Previous experience working within housing allocations, verification or rehousing services. Strong knowledge of Part VI of the Housing Act 1996 and social housing allocation processes. Experience working with Choice-Based Lettings (CBL) and housing registers. Experience assessing housing applications and verifying eligibility and qualification. Excellent knowledge of housing allocation schemes, policies and procedures. Strong investigation, analytical and decision-making skills. Excellent communication and customer service skills. Experience working with housing associations, ALMOs, RSLs and other housing providers. The ability to manage a busy caseload and work effectively to deadlines. Strong IT, administrative and report-writing skills.Interested? If you have experience in Housing Allocations, Verifications, Rehousing or Choice-Based Lettings and are immediately available or looking for your next contract opportunity, please get in touch

Police Officer – Inner London Now Recruiting Police Officers in Central London – Make a Real Difference as Part of a Specialist Force “BTP truly is a unique police force with a real family feel. We care deeply about what we do; serving the public and supporting our people. Our work matters. If you want to make a real positive difference to millions of people using the network every day, BTP is the place for you.” – Chris Casey, Divisional Commander, London and South East England. We are recruiting Police Officers within Inner London. Locations include, but are not limited to, stations such as Kings Cross, Euston, Wembley, Croydon, Clapham Junction, West Ham, Waterloo and Stratford. Please note: You are unable to specify a particular Inner London location, but your posting will be considered in alignment with where you live. Is This The Role For You As a Police Officer with the British Transport Police, you will play a vital role in protecting millions of passengers, staff and members of the public. We offer one of the highest starting salaries for Police Constables across England and Wales, alongside an excellent benefits package, professional development opportunities and geographical flexibility. This role includes a wide variety of duties, from tackling serious and organised crime to addressing graffiti, theft and public reassurance. Your responsibilities will include visible patrols, responding to emergencies, conducting criminal investigations, gathering intelligence and building trust with the communities we serve. What you will get in return: Starting salary: £32,472, rising year on year to £50,256 after five years London allowances: £8,738 (£5,588 London Allowance plus £3,150 London Weighting) from day one of training Oyster card for personal and professional use 25 days annual leave, increasing with service A highly competitive Career Average Revalued Earnings (CARE) pension scheme Voucher and incentive schemes, including cycle to work and a wide range of retail discounts Continued investment in learning, supported by in house talent and development teams Promotion and development opportunities across a range of police specialisms Specialist support from Occupational Health and Wellbeing services Free eyesight tests Eligibility for the Blue Light Card Membership of the Police Federation from day one Support for work life balance, including 26 weeks of fully paid maternity leave, plus a range of other leave options such as carers’ leave, paternity leave and special leave You will not be eligible to apply if: If you have been unsuccessful following your application, testing or interview for Police Officer, Special Constable or PCSO – you must await 3 months before reapplying to any of these roles. You have been unsuccessful following BTP vetting checks within the last 12 months. You have ever received a custodial sentence, including suspended sentences. You have previously been dismissed from another police force or have a live investigation. You are bankrupt, have a County Court Judgment, or an unmanaged Individual Voluntary Arrangement. You have tattoos deemed offensive (face and neck tattoos are considered on a case by case basis). You do not have permanent right to live and work in the UK. You have not resided continuously in the UK for the past three years. What You’ll Bring You do not need prior policing experience. What matters is your motivation to make a difference and your confidence in handling a wide range of situations. Key qualities include: Strong communication skills. Good judgement and problem solving ability. Empathy and emotional resilience. The ability to build trust and remain calm under pressure. You will receive full training and ongoing development, with opportunities to specialise in areas such as CID, Counter Terrorism and County Lines. Progression is actively supported. Want To Apply Applying is straightforward, with all applications completed online. Click apply now and you will be redirected to our careers page to complete your application. As part of the process, you will be required to complete a Situational Judgement Test (SJT). If you do not pass the SJT, your application will not progress at this time, though you may reapply once the reapplication period allows. You are encouraged, though not required, to attend a question and answer session to learn more about the role and recruitment process. Please note: This campaign is for new recruits only. Transferees should apply through a transferee specific vacancy when available. Successful applicants will join a conditional offer pool and be considered for opportunities for up to 12 months from the date of their conditional offer. Application Deadline: Midnight on Friday, 11th of September 2026 Please note that this campaign may close early if a high volume of applications is received

Job Description Job Title Interim Cyber Security Officer (Senior Cyber Security Engineer) Contract Details • Contract Length: 6 Months, • Start Date: March 2026, • Location: London (Hybrid/On-site as required), • IR35 Status: Inside IR35, • Daily Rate: Up to £500 per day (Umbrella) Overview We are seeking an experienced Senior Cyber Security Engineer to join a Cyber Security team on an interim contract. This role will provide senior technical expertise to support and optimise an outsourced Security Operations Centre (SOC), ensuring the organisation maximises its investment in security technologies while strengthening its cyber defence capabilities. The successful candidate will have extensive hands-on experience with CrowdStrike Falcon and Splunk Enterprise Security, with the ability to enhance security monitoring, improve incident response processes, support threat hunting activities, and mentor internal team members. Key Responsibilities Lead the deployment, configuration, administration, and ongoing optimisation of the CrowdStrike Falcon platform, ensuring endpoint security policies are effectively implemented and maintained. Work closely with the outsourced Security Operations Centre to develop and enhance Splunk dashboards, alerts, data models, and monitoring capabilities, enabling the identification and investigation of sophisticated cyber threats. Act as the senior technical escalation point for complex and high-priority cyber security incidents, utilising Endpoint Detection and Response (EDR) and Security Information and Event Management (SIEM) technologies to support rapid investigation, containment, and remediation. Design, develop, and improve Security Orchestration, Automation and Response (SOAR) workflows to reduce manual effort, improve operational efficiency, and accelerate incident response. Conduct proactive threat hunting activities using advanced search techniques and security telemetry to identify malicious activity that may have evaded automated detection. Support vulnerability assessment activities and contribute to security testing initiatives, including exposure to penetration testing and web application security assessments. Develop and maintain cyber security policies, standards, and technical documentation to support governance and operational best practice. Provide technical guidance, mentoring, and knowledge transfer to existing cyber security team members, strengthening internal capability across CrowdStrike, Splunk, and security operations. Collaborate with internal stakeholders and external partners to continuously improve cyber security monitoring, detection, and response capabilities. Maintain awareness of emerging cyber threats, vulnerabilities, and industry best practices to ensure security controls remain effective and up to date. Essential Requirements Applicants must have a minimum of five years' experience working in a dedicated Cyber Security Engineering or SOC Tier 3 environment. Extensive hands-on experience administering and supporting CrowdStrike Falcon, including Falcon Prevent, Falcon Insight, and Falcon Discover, is essential. Strong experience working with Splunk Enterprise Security, including writing complex Search Processing Language (SPL) queries, developing dashboards, alerts, reports, and managing security data. Experience supporting Security Operations Centres, incident response, endpoint detection and response, security monitoring, and threat hunting activities. Excellent understanding of network protocols, cyber attack methodologies, security monitoring techniques, and the MITRE ATT&CK Framework. Good knowledge of cloud security principles across Microsoft Azure and/or AWS environments. Strong analytical, troubleshooting, communication, and stakeholder management skills with the ability to work independently and manage multiple priorities. Desirable Experience performing vulnerability assessments using recognised vulnerability management tools. Exposure to penetration testing and web application security testing. Experience creating and maintaining cyber security policies, standards, and governance documentation. Professional cyber security certifications such as CompTIA Security+, Network+, CySA+, GSEC, CISSP, GCIH, GCIA, or CCSP. CrowdStrike certifications including CCFA, CCFR, or CCSE. Splunk Certified Cybersecurity Defense Engineer certification

Good Afternoon, I am currently representing Camden Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Coronial Officer this role will be based at: Camley Street, London, Camden, N1C 4PP The right candidate will: • To assist HM Senior Coroner and the Area and Assistant Coroners in fulfilling their statutory duty with regards to the investigation and case management of unknown, violent, sudden, in custody or otherwise in state detention, and unnatural deaths from initial referral through to the end of the investigation., • To operate effectively within the Framework of Coronial Law, including the Coroners and Justice Act 2009, The Coroners (Investigations) Regulation 2013, The Coroner�s Inquest Rules 2013 and the Notification of Deaths Regulations 2019, while adhering to all relevant statutory provisions and case law and ensuring compliance with the Chief Coroners written advice and guidance, as well as Human Tissue Act., • To communicate directly with bereaved families, legal representatives, witnesses to provide advice and guidance in respect of coronial proceedings., • To act within the scope of coronial law at all times including the Coroners and Justice Act 2009, the Coroners (Investigation) Regulations 2013, Coroners (Inquest) Rules 2013 and other relevant statutory provisions, case law and guidance., • To manage a personal caseload of referrals and/or inquests including complex and sensitive cases which may involve child deaths, homicide, road traffic fatalities, and suicide some of which may attract attention at a local and national level., • Support the Administration Team in the overall delivery of the service. We require the following: • Ability to take an organised approach to own workload whilst dealing with conflicting priorities and ensuring a customer service focused approach., • Have a good knowledge/understanding of the delivery of coroner services, • Ability to build and maintain relationships with colleagues , across departments and the organisation as a whole., • Demonstrate excellence in customer care and understanding of the role of local government in supporting residents and businesses to access high quality services. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

We're recruiting an experienced Inquiries & Decisions Officer to join the Housing Needs service of a North London local authority on an initial 6-month contract. This role will focus on assessing homelessness applications, completing detailed enquiries and making robust, legally compliant decisions for both single applicants and families. A key priority will be reviewing pre-existing applications and helping to clear a backlog of homelessness decisions. You'll manage cases in accordance with relevant homelessness legislation, gather and assess evidence, undertake enquiries and issue clear, well-reasoned decision letters. You'll need to balance strong technical knowledge with a responsive and empathetic approach, ensuring residents remain at the heart of the service. Working through a trauma-informed lens, you'll engage with residents who may be experiencing complex and challenging circumstances and ensure appropriate safeguarding considerations are incorporated into your casework. You'll have: ·Strong experience of homelessness assessments, enquiries and decision-making within a local authority setting. ·Detailed working knowledge of relevant homelessness and housing legislation. ·Experience producing high-quality, legally robust homelessness decision letters. ·Strong case management, investigation and evidence-assessment skills. ·Experience working sensitively with vulnerable residents and complex cases. ·A sound understanding of adult and child safeguarding responsibilities. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

Good Afternoon, I am currently representing Lambeth Council who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Senior Compliance Officer – Planning this role will be based at: KT10 9SD, 2 days in the office, 3 days remote The right candidate will: You will be investigating breaches of planning control. Working with applicants and developers to resolve breaches whilst keeping residents and Members up to date with investigations. • Liaising with the Team Leader / Development Manager on complex and high-profile investigations., • To assist in the logging of investigation requests., • To fully research the history of the subject site and assess plans and other documentation for evidence of any breach of planning control., • To visit sites and survey developments to record evidence of any breach of planning control and to interview members of the public, owners and occupiers of the land as necessary., • To negotiate compliance with planning controls as appropriate. We require the following: • Significant experience of planning enforcement and related procedures and tools, • Experience of interviewing and taking statements from members of the public, • Experience of on-site investigation, collecting information, measuring development, monitoring and research into documentary records. To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed) If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee. IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE. Look forward to speaking with you soon

Compliance Officer 12 Month Fixed Term Contract | £30,000 to £35,000 37.5 hrs per week | Hybrid Working Must drive to attend off site meetings Ensure Compliance. Drive Standards. Protect Quality. Are you an experienced compliance or audit professional looking to make a genuine impact within one of the UK's leading healthcare providers? Our client is seeking an Agency Compliance Officer to join their team on a 12 month fixed term contract. This is an exciting opportunity to take ownership of supplier compliance across our temporary workforce, ensuring agency partners consistently meet legislative, contractual and governance requirements that support the safe delivery of care. Working across a national supplier network, you'll conduct external compliance audits, identify areas of risk, support continuous improvement and build strong relationships with stakeholders to drive best practice. This is an autonomous role that combines governance, investigation, auditing and supplier engagement, making it ideal for someone who enjoys balancing analytical thinking with relationship management. The Opportunity Reporting into the Compliance function, you will be responsible for auditing agency suppliers that provide temporary staffing services across our client. You'll assess supplier compliance against legislation, regulatory requirements, contractual obligations and internal quality standards, ensuring the highest levels of governance are maintained throughout the temporary workforce supply chain. This is a varied role where no two days are the same. You'll manage your own audit schedule, travel to supplier locations where required, investigate compliance concerns and work collaboratively with internal teams and external partners to implement meaningful improvements. Key Responsibilities ·Conduct comprehensive external audits of agency suppliers against legislative, contractual and organisational standards. ·Review recruitment processes, worker compliance documentation, governance controls and audit trails. ·Identify compliance risks, process weaknesses and opportunities to strengthen supplier performance. ·Produce detailed audit reports with practical, evidence based recommendations. ·Investigate compliance concerns, establish root causes and oversee corrective actions through to completion. ·Build positive working relationships with agency partners, providing guidance on compliance requirements and best practice. ·Maintain accurate audit records and ensure findings are appropriately documented. ·Contribute to the ongoing development of compliance policies, governance frameworks and supplier assurance processes. ·Escalate significant risks where appropriate to protect patient safety and organisational compliance. About You We're looking for an organised, analytical and confident compliance professional who enjoys working independently while influencing stakeholders at all levels. You'll ideally have experience within a regulated environment such as healthcare, recruitment, temporary staffing, HR compliance, education or social care. You'll also bring: ·Experience conducting external or supplier audits. ·Strong knowledge of compliance, governance and risk management principles. ·Experience reviewing documentation, policies and operational controls against legal or contractual requirements. ·The ability to identify risks and recommend practical solutions. ·Excellent report writing and communication skills. ·Experience investigating compliance issues and monitoring corrective actions. ·A proactive approach with strong planning and organisational skills. ·Previous experience within temporary workforce or recruitment compliance would be highly advantageous. What's in it for you! ·Salary of £30,000 to £35,000. ·33 days annual leave including bank holidays, plus your birthday off. ·Option to purchase additional annual leave. ·Career development and professional training opportunities. ·Blue Light Card membership. ·Life Assurance. ·24/7 GP service and second medical opinion. ·Competitive pension contribution. ·A supportive and collaborative working environment with opportunities to develop your career. Thank you for your interest in this vacancy, advertised by SMT Recruitment (Smart10 Ltd), acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted. SMT Recruitment is a multi-award-winning specialist recruitment consultancy providing temporary, contract, and permanent recruitment solutions across selected business sectors. To stay up to date with our latest opportunities, please visit our website, like us on Facebook, and follow us on Instagram or LinkedIn. Please refer to SMT's Privacy Policy for details on how we manage your data

This role is an opportunity for someone with the appropriate values, experience, and ambition to play a pivotal part in our People & Culture Team. HR/People Officer Reference number: 369 Reports to: Director of People & Culture Working Hours: 37.5 hours per week (Monday -Friday some occasional out of hours) Contract: Permanent Salary: £32,000 - £34,000 per annum Working base: Watford (with occasional travel across Hertfordshire) We’re Hertfordshire Mind Network We deliver essential mental health support in Hertfordshire, providing a diverse range of services from our Wellbeing Centres and other locations across the county. We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health. About the role As HR/People Officer, you will provide high-quality, accurate support across the full employee/volunteer lifecycle, while also contributing to employee and volunteering relations, and continuous improvement of our People & Culture services. You will be a role model for our values and a key contributor to a positive team culture As HR/People Officer you will be part of a team who support a headcount of approximately 250 employees, 200 volunteers and 150 self-employed individuals across Hertfordshire. You will be instrumental in ensuring that all individuals employed or volunteering within Hertfordshire Mind receive advice, guidance in a responsive, knowledgeable, and customer-focused way. Key Responsibilities include: Employee Lifecycle • Deliver a high-quality, confidential and customer-focused People service from recruitment through to leaving., • Advise line managers on recruitment; selection, interview and safer recruitment, • Provide People advice for queries from the People & Culture team in line with policies, managing and or escalating complex issues as appropriate. Systems, Data & Reporting • Produce timely and accurate People management information to assist organisational decision-making. (ihasco, Breathe, Livepay, Charity log, etc), • Maintain accurate and up-to-date records within the HR information system (Breathe HR), including new profiles, personal data, annual leave and absence reporting., • Oversee monthly payroll data collation, including hours, absences, and any contractual changes, ensuring timely submission to Payroll., • Ensure Breathe annual holiday renewal and other system updates are effectively completed and communicated Employee Relations & Case Management • Manage employee relations cases, such as sickness absence, conduct, capability, disciplinary, grievance, family focussed leave, flexible working requests., • Undertake casework, guiding and advising on relevant procedure including gathering evidence and drafting investigation reports, tracking case progress and ensuring communications and actions are completed., • Provide consistent and fair advice to managers in accordance with policies, escalating complex issues as appropriate. Projects & Continuous Improvement • Contribute to projects such as employee engagement initiatives, policy updates, wellbeing programmes, EDIE (VIBE, Voice, Inclusion, Belonging, Engagement) and system improvements., • Support quality assurance processes in line with National Mind policies and ISO9001 standards., • Identify opportunities to improve people processes, recommending and implementing enhancements under the guidance of the People & Culture Director General Responsibilities • To support any member of the People and Culture team and to cover team absence as required., • Note taking for meetings as required, • Promote Hertfordshire Mind services by attending events, campaigns, and open days to raise awareness of mental health., • Uphold Hertfordshire Mind policies and procedures, including the Equalities Statement., • Maintain strict confidentiality at all times., • Undertake any other reasonable duties as required by the Senior Leadership Team. Benefits • Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)., • Birthday leave day., • Cash plan health cover (after 6 months employment)., • Eligibility for blue light card., • Employee Assistance Programme., • Ongoing training relevant to your role. Please note: The ideal candidate will need to be able to travel and cover the area Herts Mind Network serves. Candidates in Greater London may not be suitable for this role as it is not only in Watford. Being able to drive and having access to your own vehicle (or equivalent) is essential for this role. Closing date for receipt of applications is 2nd September 2026 Interviews to be held on a rolling basis. We will close the advert prior to this date if we receive sufficient applications. N.B. Please quote reference number 369 when completing your application for this role. Interested? If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs. Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team. No agencies please

Private Housing Standards Officer Location: West London Rate: £40 per hour Umbrella Contract: 3-Month Ongoing Contract Hours: Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 Days Onsite / 1 Day Remote . Key Responsibilities Investigate complaints relating to poor housing conditions within the private rented sector. Conduct property inspections and assess hazards using the Housing Health and Safety Rating System (HHSRS). Investigate reports of sub-standard Houses in Multiple Occupation (HMOs). Undertake HMO licensing inspections and compliance assessments. Advise landlords, managing agents and tenants on housing standards and legal requirements. Prepare schedules of work and negotiate improvements with property owners. Take informal and formal enforcement action where necessary. Draft and serve statutory notices in accordance with the Housing Act 2004 and associated legislation. Monitor compliance with enforcement actions and undertake follow-up inspections. Support policy development and initiatives aimed at improving housing standards across the borough. Maintain accurate records and prepare detailed reports and case files.Essential Experience We are keen to hear from candidates with experience in: Private Sector Housing Enforcement. HMO Licensing and Regulation. Housing Health and Safety Rating System (HHSRS). Investigating poor living standards and housing condition complaints. Housing Act 2004 enforcement. Environmental Health or Housing Standards functions within a local authority setting. Preparing and serving statutory notices and enforcement documentation. Managing complex housing enforcement cases from investigation through to resolution.Knowledge & Skills Strong understanding of the Housing Act 2004 and associated housing legislation. Knowledge of HMO licensing regulations and management standards. Experience applying HHSRS assessments in residential properties. Excellent investigative and problem-solving skills. Strong communication and negotiation abilities. Ability to manage a varied caseload and work independently. Competent report writing and case management skills. Do you have experience in HMO licensing, poor living standards investigations, HHSRS assessments and Environmental Health?If so, we'd love to hear from you

3 month contract 2 days per week in office PURPOSE OF THE JOB: The main point of contact for complaint handling and investigations for corporate complaints and Children’s Act complaints for the Children & Education Directorate. Provide advice, guidance and support to managers on effective complaint handling, relevant policies, and Ombudsman guidance and expectations. To monitor trends, themes, and outcomes of complaints, ensuring these feed into service improvement plans so that learning from complaints is analysed and linked with wider learning from the directorate’s quality assurance framework(s). Share these insights and learning with leaders and practitioners to inform strategy and service improvements to provide the highest quality support to our children, young people and families.KEY ACCOUNTABILITIES Manage effective Stage 1 complaint investigations and contribute to Stages 2 and 3 as required to ensure due process and fair resolution for service users. Serve as a subject matter expert on the LGSCO complaints handling code and LBH policy; interpreting and applying these standards and challenging service managers where investigation outcomes do not meet required quality or legal benchmarks. Act as a strategic thinking partner for Area Leadership, using complaint insights to identify systemic service failures and proactively designing intervention solutions to mitigate organisational risk. Work directly with service users (including, but not limited to, young people, parents and carers, family members, local residents, and foster carers), advocates, and legal representatives, in relation to individual complaints and ensure they are kept informed about the progress of their complaint. Learn from best practice and innovations in other local authorities and organisations to support a continuous improvement approach to complaint handling practice with the service user experience in mind. Gather and organise information about complaints from children and families, producing reports as required and contributing to the effective dissemination of this information to a range of audiences both internal and external. Work closely with services across C&E to ensure that complaint themes and feedback from children and families is linked with service improvement, the audit and wider quality assurance programme to ensure the child’s voice is central to learning and improvement work. Facilitate a programme of engagement ensuring that learning from complaints is proactively responded to at all levels including senior management and frontline professionals. Collate, analyse and report on a range of qualitative and quantitative management data, performance, evaluation and outcome information, producing and monitoring the implementation of plans to support service improvement and development. Actively consider the impact of systemic and everyday racism and oppression upon the lives of children and families and the impact and learning about professional practice in this context. Ensure that C&E values and ethics alongside our Children and Families Systemic Principles and values and anti-racist position statements are embedded in our quality assurance work and evidenced through the practice that we quality assure. Ensure that complaints activity links with partner services and partner agencies to enable wider organisational learning. Liaise with LBH Business Analysis & Complaints Team regarding LBH complaints procedure and provide routine advice & guidance to C&E colleagues regarding complaints process. Serve as the Directorate’s lead expert on statutory and corporate complaint legislation, making final determinations on complex and high-risk cases. Only escalate to Legal or Senior Management on matters of significant litigation risk or novel points of law. Lead on the resolution of complex cases referred to the Local Government & Social Care Ombudsman (LGSCO), representing the Directorate in negotiations and determining the Council’s formal position. Maintain up to date records using designated systems and tools. E.g. logging new complaints, case progress records, and completing the case workflow in the complaints case management system As a member of the C&E Complaints & Information team, provide cover for colleagues on specific tasks as required. Provide additional capacity and support to information requests (i.e. FOIs, SARs) as directed by the team manager, to ensure compliance and continuity of service delivery during periods of peak demand or staff absence. Proactively identify and address performance gaps in complaint handling across the Directorate, developing and delivering targeted training and 'best practice' toolkits for managers to ensure statutory compliance and reduce Stage 2 escalations. Provide official deputised line management and day-to-day supervision for the Compliance Assistant (SO1) and Information Officer (Sc6) during the permanent line manager's absence (including staff leave), or when required for specific projects and peak workload management

Job Title: Senior Repairs Customer Resolution Officer Location: Croydon - Hybrid working - 3 days office per week (Tuesday compulsory) Daily rate: £190.23 PAYE / £253.08 Umbrella Contract Length: 3-month contract (possibility of extension) Working Pattern: Full Time, Monday - Friday, 36 hours ASAP Start About the Role We're looking for an experienced Senior Repairs Customer Resolution Officer to join our Property Services team and play a key role in delivering outstanding customer outcomes across our repairs service. This is an excellent opportunity for someone with a strong background in repairs, complaints resolution and customer service within social housing, who has experience supervising or coordinating colleagues and enjoys leading by example. You'll manage complex customer cases, support disrepair investigations, oversee complaint responses, and act as a key link between operational teams, contractors and residents. You'll also provide day-to-day leadership, support and guidance to a small team, helping to drive performance and excellent customer service standards. Key Responsibilities Investigate and manage complex repairs, complaints and customer resolution cases. Support disrepair and ADR case management, ensuring information is accurate and complete. Act as a point of escalation for challenging customer issues and complaints. Coordinate and supervise the work of Repairs Services Officers and Technical Administration colleagues. Conduct one-to-ones, team meetings and performance discussions. Monitor workloads, targets and service delivery standards. Liaise with contractors, surveyors, housing teams and other stakeholders to ensure repairs are completed efficiently. Identify trends, service improvements and opportunities to enhance customer satisfaction. Ensure compliance with complaint handling requirements, policies and Ombudsman expectations. Deliver a customer-focused approach that resolves issues quickly and effectively.About You We're looking for someone who can combine technical repairs knowledge with exceptional customer service and complaint resolution skills. Essential Experience Experience working within a responsive repairs or property maintenance environment, ideally within social housing. Strong experience managing and resolving customer complaints and escalated cases. Experience in a team leader, senior officer, supervisory or coordinator role with responsibility for supporting and guiding colleagues. Experience working with residents and customers in a customer-focused environment. Experience building effective relationships with contractors and internal stakeholders. Experience analysing information, solving problems and making sound decisions. Good working knowledge of Microsoft Office applications, including Word and Excel.Essential Skills Excellent customer service and communication skills. Strong complaint investigation and resolution capability. Ability to influence, challenge and drive positive outcomes. Excellent organisational and prioritisation skills. Ability to work under pressure and manage competing demands. Strong attention to detail and record-keeping skills. Ability to support, motivate and coordinate the work of others. A collaborative approach and commitment to delivering excellent resident outcomes. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Private Sector Housing Officer Southwest England | Contract | 30-37 Hours per Week Our local authority client in the South West is seeking an experienced Private Sector Housing Officer / Environmental Health Officer to join their Public Protection team on an interim contract basis. This is an excellent opportunity to play a key role in improving housing standards, protecting vulnerable residents, and ensuring compliance across the private rented sector. Contract Details • Contract expected to run from 14th September 2026 to 31st March 2027, • 30-37 hours per week, • Hybrid working arrangement, • Candidates must be able to attend the local area at least 3 days per week The Role As a Private Sector Housing Officer, you will manage a diverse caseload and undertake a range of housing enforcement and regulatory duties, including: • Investigating complaints and service requests from private sector tenants, • Inspecting residential properties and identifying Category 1 and Category 2 hazards, • Taking informal and formal enforcement action where required, • Providing advice and guidance to landlords, tenants, and managing agents, • Conducting HMO inspections and supporting licensing activities, • Identifying unlicensed licensable HMOs and ensuring compliance with legislation, • Working collaboratively with internal teams and external partners to improve housing conditions across the borough Requirements To be considered, you will ideally possess: • A recognised Environmental Health qualification or significant Private Sector Housing enforcement experience, • Strong knowledge of private sector housing legislation, including the Housing Act 2004, • Experience undertaking property inspections and housing enforcement work, • Knowledge of HMO licensing and management regulations, • Understanding of the Housing Health and Safety Rating System (HHSRS), • Excellent communication, investigation, and decision-making skills, • Ability to work independently and manage a varied workload, • Full UK driving licence and access to a vehicle insured for business use, • Valid DBS check If you have recent Private Sector Housing or Environmental Health experience and are looking for your next interim opportunity within local government, we'd love to hear from you

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