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  • General Operative
    General Operative
    23 hours ago
    £50000 yearly
    Full-time
    Newcastle upon Tyne

    General Manager – IXO Group Reports to: Founder / Managing Director Position: Full-time Level: Senior Leadership About IXO IXO is a growing group focused on acquiring, building and improving profitable businesses. Our goal is not just ownership, but building high-performing companies through strong leadership, great people, efficient systems, and the use of technology and AI. We are looking for a General Manager to turn the Founder’s vision into consistent operational execution across the group. The Role The General Manager is responsible for the day-to-day performance of IXO businesses. You will work closely with the Founder and act as the operational link between ownership, management teams and employees. Your core responsibility is: To ensure the businesses perform, the people perform, the systems work, and the organisation continues to move forward. This is a hands-on leadership role requiring ownership, problem-solving, people development and continuous improvement. Key Responsibilities 1. Operational Leadership ● Oversee daily operations across IXO businesses ● Ensure each company operates efficiently and professionally ● Translate strategy into clear operational execution ● Build structure, processes and accountability ● Identify and resolve operational issues early ● Ensure actions and decisions are followed through 1. Financial & Commercial Performance Work closely with the Founder and finance function to monitor: ● Revenue ● Profit (gross and net) ● Cash flow ● Costs ● Sales performance ● Productivity ● Key operational KPIs Ensure each business has clear, reliable performance metrics and take action when results change. 1. People & Culture Build a high-performance culture where strong people thrive. ● Recruit and develop high-quality employees ● Manage and support managers ● Set clear expectations and standards ● Hold people accountable fairly and consistently ● Recognise strong performance and address poor performance quickly ● Develop future leaders within the group ● Protect and strengthen company culture IXO should be known for respect, high standards and strong performance. 1. Systems, Technology & AI Use technology as a competitive advantage by improving efficiency and reducing complexity. Focus areas include: ● Automating repetitive tasks ● Improving customer communication ● Strengthening lead management ● Enhancing reporting and visibility ● Improving scheduling and operations ● Reducing unnecessary costs ● Introducing AI where it adds clear commercial value Technology should improve performance, not add complexity. 1. Business Improvement Drive continuous improvement across all businesses by identifying: ● What can be improved or simplified ● What can be automated ● Where money is being lost ● Where customers or time are being lost ● What would significantly improve performance Turn improvements into structured projects with clear ownership and deadlines. 1. Acquisitions & Integration Support the integration of new acquisitions into IXO by: ● Assessing operations and teams ● Identifying risks and opportunities ● Establishing KPIs and reporting ● Improving systems and processes ● Implementing IXO standards ● Identifying cost savings and growth opportunities ● Preserving what already works well The goal is to improve businesses, not change them unnecessarily. 1. Founder Reporting Provide clear, consistent visibility across the group through a weekly report covering: ● Revenue and profitability ● Cash position ● Sales and KPIs ● Staffing updates ● Key issues and risks ● Customer issues ● Opportunities and projects ● Decisions requiring approval There should be no surprises. Issues should be raised early with proposed solutions. What We’re Looking For ● Strong operational leadership experience ● Experience managing teams and managers ● Strong commercial and financial understanding ● Knowledge of KPIs, profit and cash flow ● Excellent communication skills ● Strong organisation and execution ability ● Confident decision-making ● Experience implementing systems and processes ● Interest in technology, AI and automation ● Ability to work in a fast-growing, entrepreneurial environment Experience across multiple businesses or locations is highly valuable. The Person We value character as much as experience. The right person will be: Accountable – takes ownership and responsibility Commercial – understands how businesses make money People-focused – respects others while maintaining high standards Calm under pressure – responds logically, not emotionally Organised – brings structure to complexity Driven – motivated to build something significant Honest – communicates clearly and directly Solution-focused – brings answers, not just problems Adaptable – comfortable in changing environments Humble – willing to learn from others What Success Looks Like (12 Months) A successful General Manager will have: ● Clear reporting across all businesses ● Defined KPIs at company and department level ● Strong accountability across management ● Improved operational efficiency ● Better financial visibility ● Stronger hiring and retention ● Documented systems and processes ● Increased use of automation and AI ● A repeatable acquisition integration model ● Reduced reliance on the Founder for daily operations The Bigger Opportunity This role will grow with IXO. We are not just hiring someone to manage today’s businesses, but to help build the organisation IXO becomes. As the group expands, this role can develop into a senior Group leadership position overseeing multiple companies. The aim is a structure where the Founder sets direction, and the leadership team executes with full accountability and ownership.

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  • Head Chef
    Head Chef
    3 days ago
    £47000 yearly
    Full-time
    Newcastle upon Tyne

    We are looking for a Head Chef to join our busy Pho restaurant in Newcastle. Our kitchen has a wonderful team of chefs who work very hard and are great at what they do, so it's important we find the right Head Chef who is going to be supportive, friendly and hands-on, always ready to help in the different sections of the kitchen. ++Salary offer of up to £47000 includes earnings received through tronc.++ ++And on top of that, a bonus reward of up to £6,000! ++ Who and what is Pho? We are named after Vietnams famous noodle soup- PHỞ. A rich bowl of broth, rice noodle and plenty of meat (or veggies)! But we also have more amazing things to offer in our menu... Here are some examples of some of the many fresh dishes we cook and serve everyday: • Freshly handmade spring & summer rolls, • Homemade pork & lemongrass meatballs, • Crunchy, fresh and flavoursome salads, • Delicious rich curries, • Wok-fried noodles topped with meat, tofu or more healthy vegetables We have grown into a nationwide business, with our teams bringing our fresh food and fantastic service to cities and towns all over the country, building a steady following of 'Pho-natics' wherever we go! What Pho can offer you! • Free fresh meals at work, • 50% off all food and drink when dining in our restaurants, for you and up to 5 friends!, • Get paid every 2 weeks! Or..., • ... Get paid quicker with our Wagestream, • We love to work hard and play even harder at our awesome annual parties!, • Earn more money if your friends join us (£100-£1000 extra for each friend), • Confidential Employer Assistance Program, to support you with any troubles you may be facing., • Company pension, • Amazing training during your first few weeks and beyond, • A nice Bonus! Of up to £6,000 a year! What Pho is looking for: • Hands on chefs who are passionate about cooking fresh, vibrant and flavoursome food., • Head Chef with minimum x2 years' in role., • Experience managing a team of chefs. In Pho we have wok chefs, lines chefs and sous chefs to support you., • Strong knowledge in food safety and managing compliance within health and safety regulations, • Experience controlling stock and par levels through mindful ordering., • Comfortable using different systems as part of your day-to-day. E.g. Acquire for stock ordering. #INDHGH

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  • Document Controller
    Document Controller
    15 days ago
    Full-time
    Hebburn

    Document Controller As a Document Controller, you will play a critical role in the management, control, and distribution of project documentation, ensuring accuracy, compliance, and effective communication across engineering and project teams. This position supports the successful delivery of engineering projects within a fast-paced environment. Location: Hebburn (with occasional site work) Salary: TBC Key Responsibilities · Produce, format, and maintain high-quality engineering documentation using Microsoft Office applications (Word, Excel, Outlook, SharePoint) · Control, distribute, track, and archive project documentation, ensuring accuracy, version control, and timely circulation. · Coordinate document workflows with project managers, engineers, subcontractors, and clients. · Ensure all documentation complies with company standards, QA procedures, and regulatory requirements. · Maintain document registers, numbering systems, and labelling conventions for clear identification and traceability. · Scan, copy, file, and distribute documents to internal teams and external stakeholders. · Assist with the preparation and submission of reports, schedules, and project close-out documentation. · Follow engineers’ instructions to create, update, and revise drawings using AutoCAD and GTX. · Handle confidential and sensitive information with discretion and professionalism. · Attend site as required for scanning, filing, and document control activities (may include occasional overnight stays). · Contribute to the organization and distribution of internal workload Skills and Experience · Proven experience in a Document Controller or Project Administration role (essential). · Strong proficiency in Microsoft Office and SharePoint, with the ability to create, manage, and control complex documentation sets. · Hands-on experience using AutoCAD and GTX to create and update engineering drawings. · Experience using document management systems such as Meridian and/or Aconex (highly desirable). · Previous exposure to the engineering, utilities, or energy sector is advantageous. · Excellent organisational skills with strong attention to detail and a structured approach to document control. · Ability to manage multiple priorities and adapt to changing project requirements. · Strong written and verbal communication skills with the confidence to liaise across teams. · Ability to work both independently and as part of a team. · Full UK driving licence required. Personal Attributes • Enthusiastic about building a career in power or engineering environments., • Proactive, reliable, and trustworthy., • Flexible and adaptable to site and office-based work., • Comfortable working unsupervised while maintaining high standards., • Confident communicator with a positive, can-do attitude.

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