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They are seeking an experienced and motivated Trusts & Grants Officer to join their fundraising team and play a key role in securing income from trusts, foundations and statutory funders. Trusts & Grants Officer Location: Birmingham (Hybrid Working - approximately 2 days per week in the office) Sta

Your new company You will be working for a housing provider who provides general housing support to tenants in relation to their tenancy agreement and local community services. These housing providers vary in size and therefore, the areas/properties you would be responsible for as a Housing Officer will also vary. Your new role As a Housing Officer, you will be responsible for patched based general housing needs support for tenants to ensure they continue to sustain their tenancy agreement with the landlord. You are a representative of the organisation and therefore, excellent customer service will be at the heart of anything that you do within your role as a Housing Officer. What you'll need to succeed To be successful in obtaining a role as a Housing Officer, you will be able to showcase your experience of working in a patched based role, dealing with tenancy services such as tenancy sustainment, rental income, ASB and lettings. You will also have experience of managing large patches of 500+ properties, be a proficient user of housing management systems and a full UK driving licence with access to your own vehicle. What you'll get in return These temporary Housing Officer roles offer you the chance to connect with a variety of local housing providers where permanent opportunities regularly show themselves. Depending on whether you wish to be paid either via PAYE or Umbrella company, you will receive an hourly rate between £21-£27 per hour plus expenses agreed on in advance. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Pay: £18.35 per hour PAYE Hours: 37 hours per week Location: Hybrid – 3 days per week in the office Duration: 3 months initially with the potential to become a permanent position for the right candidate. We are looking for an experienced Housing & Welfare Officer to join a busy team delivering specialist housing and welfare advice and support to customers across the borough. This is an excellent opportunity for someone with a strong background in housing, homelessness prevention and welfare rights who is passionate about helping people maximise their income, secure suitable housing and improve their wellbeing. The Role Provide specialist advice on housing, homelessness legislation, housing rights and welfare benefits. Support customers with income maximisation and welfare rights. Deliver housing and welfare solutions in line with current legislation, policies and procedures. Represent customers at Tribunals and Court Hearings where required. Work collaboratively with partner organisations and support joint initiatives and externally funded projects. Deliver a responsive, customer-focused service that promotes independence and wellbeing. Essential Requirements Previous experience in a Housing & Welfare, Housing Options, Homelessness or Welfare Rights role. Good knowledge of homelessness legislation, housing law and welfare benefits. Experience supporting vulnerable customers with complex housing and welfare issues. Experience preparing reports, case records and supporting legal proceedings where required. Excellent communication, negotiation and advocacy skills. Ability to manage a varied caseload and work independently. Strong IT and case management skills. Working Pattern Hybrid working. Office attendance required 3 days per week. If you're looking for a rewarding opportunity where you can make a real difference to people's lives, we'd love to hear from you

Your new company Finance Manager12-Month Fixed-Term Contract at Education Organisation. Birmingham City Centre £36,000- £41,000 (can go up to £45,000 dependent on experience) Full-Time, 37.5 Hours per Week Office-Based (5 Days per Week) 24 Days Annual Leave + Bank Holidays Generous Public Sector Pension Scheme (15% Employer Contribution) An established and growing education organisation based in central Birmingham is seeking an experienced Finance Manager to join its central finance team on a 12-month fixed-term contract to provide maternity cover. Reporting directly to the Chief Finance Officer, this is a broad and hands-on role with responsibility for supporting the financial management of multiple sites. The successful candidate will play a key role in ensuring the effective day-to-day operation of the finance function, whilst maintaining strong financial controls, compliance and reporting standards. This opportunity would suit an experienced Finance Manager, Management Accountant or Senior Finance professional who enjoys a varied role spanning financial reporting, payroll oversight, audit, compliance and team leadership. Candidates with education sector experience are highly desirable; however, applications are also welcomed from individuals with strong finance backgrounds gained within other regulated environments. Your new role Financial Management & Reporting Support the production of monthly management accounts and financial reporting. Prepare and process month-end and year-end journals including accruals, prepayments, depreciation and deferred income. Complete monthly balance sheet reconciliations and maintain effective financial controls. Maintain and reconcile the fixed asset register and calculate depreciation. Support budget monitoring and variance analysis. Payroll, Pensions & Compliance Oversee monthly payroll processes and associated controls. Complete pension returns and submissions to relevant pension schemes. Prepare and submit VAT returns in line with statutory requirements. Monitor cash balances and banking activity. Ensure compliance with relevant financial regulations, policies and reporting requirements. Audit & Governance Support internal and external audit processes. Prepare year-end working papers and supporting documentation. Assist with annual statutory and regulatory returns. Help maintain robust controls and support fraud prevention measures. Operational Finance Oversee purchase ledger and sales ledger activities. Monitor supplier payments and aged creditors. Manage payment runs including BACS and cashbook transactions. Review outstanding purchase orders and commitments. Reconcile financial information across multiple systems. Support grant reporting and funding administration.Leadership Supervise and support members of the finance team. Assist in maintaining efficient and effective finance processes. Build strong relationships with stakeholders across the organisation. What you'll need to succeed Experience preparing month-end journals, accruals and prepayments. Strong balance sheet reconciliation experience. Exposure to management accounts and financial reporting. Experience overseeing transactional finance processes. Strong attention to detail and financial control awareness. Excellent organisational and communication skills. Ability to manage competing priorities and meet deadlines. Experience supervising or supporting finance staff. Strong Excel and finance systems skills. Education, academy, college or multi-site organisation experience. Experience supporting audits and year-end processes. Payroll and pension administration oversight. Public sector, charity or not-for-profit finance experience. Experience with financial reporting and compliance within a regulated environment.What you'll get in return Competitive salary of up to £45,000 for the right candidate. Direct exposure to senior leadership and the Chief Finance Officer. A broad and varied finance role with significant responsibility. Excellent pension provision with a 15% employer contribution. Birmingham City Centre location with strong transport links. Opportunity to make a meaningful impact within a purpose-driven organisation.What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are currently recruiting for an experienced Business Rates Officer to join a busy Revenues team within a local authority environment. You will play a key role in the administration, billing, collection and recovery of Non-Domestic Rates (NNDR), ensuring accuracy, compliance with legislation, and maximising income collection for the Council. Key Responsibilities • Administer the billing, collection and recovery of Business Rates, • Maintain and update Business Rates records to ensure accurate billing and collection, • Open, close and amend Business Rates accounts, • Process payments and set up Direct Debits, • Apply reliefs, exemptions and discounts in line with legislation, • Review, check and authorise refunds and adjustments, • Maintain and update rating lists and property records, • Trace absconded debtors and take appropriate recovery action, • Determine and implement the most appropriate recovery action for outstanding debts, • Deliver a high standard of customer service when dealing with enquiries ✅ Requirements • Proven experience working in Business Rates (NNDR) within a local authority, • Strong knowledge of billing, collection and recovery processes, • Experience using MRI / Capita Academy (Revenues & Benefits system), • Ability to manage a varied caseload and work to deadlines, • Good understanding of Business Rates legislation and procedures, • Strong attention to detail and organisational skills, • Excellent communication and customer service skills Desirable • Experience dealing with complex recovery cases or enforcement, • Knowledge of Valuation Office Agency processes / rating list changes, • Previous experience in a Revenues or Finance team within local government

Housing and Welfare Officer Walsall Contract £18.35 per hour Our client is looking for an experienced Housing and Welfare Officer 3 days on site. To provide a highly specialised Housing and Welfare service on all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. This is one of many roles we are recruiting for please visit our website colbernlimited co uk Hybrid working, will be required in the office three days a week. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. To deliver a progressive and responsive service to customers, partners and stakeholders. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer

We are recruiting on behalf of a small, community-focused housing association in Birmingham for an experienced Income Officer to provide temporary cover. As an Income Officer, you will focus primarily on rent arrears and income management, managing a relatively small caseload and ensuring appropriate recovery action is taken in line with policies and procedures. Key Responsibilities: Review rent accounts and identify missed payments and arrears. Take appropriate action to progress arrears cases. Contact tenants to discuss arrears and negotiate repayment arrangements. Draft and issue rent-related correspondence. Maintain accurate case records and update the housing management system. Liaise with the DWP regarding benefits and income-related matters. Refer tenants to appropriate debt, money and welfare advice services. Respond to tenant enquiries and provide general housing support. Undertake occasional tenant and property visits where required. Support wider housing management duties where appropriate.About You: The successful Income Officer will have: Previous experience in an income, rent arrears or housing income role – essential. Strong knowledge of rent arrears recovery within social housing. Experience negotiating repayment arrangements with tenants. Experience drafting rent-related correspondence. Knowledge of working with the DWP and benefit-related matters. An understanding of debt, money and welfare advice referral routes. Excellent communication and customer service skills. The ability to work independently with minimal supervision. Strong organisational and IT skills.Wider housing management experience would be advantageous. A driving licence and access to transport would be beneficial for occasional visits. Court representation experience is not essential. Why Apply? This Income Officer opportunity offers: Initial 12-week temporary assignment, with potential extension. 4 days per week, 9am–4pm. A small, supportive and collaborative housing team. Training on the organisation's housing management system. The opportunity for an experienced Income Officer to provide valuable short-term cover within a community-focused housing organisation.If you are an experienced Income Officer with strong social housing rent arrears and income management experience and are available for a temporary assignment in Birmingham, we would be keen to hear from you

Location: Rugby Pay: £17.18 – £18.85 per hour PAYE Contract: Temporary – 7 September 2026 to 18 December 2026 Hours: Full-time, Monday to Friday, 9:00am – 5:00pm Working Pattern: 4 days office-based / 1 day remote The Role We are recruiting for an experienced Housing Officer to join a busy Housing Services team in Rugby. This is a varied, customer-focused position responsible for providing a comprehensive housing management service to tenants. You will manage your own workload and work closely with residents, internal teams and external agencies to help sustain tenancies, resolve housing issues and provide a high-quality service. The position involves a combination of office-based work, home visits and estate visits, so candidates must be able to drive and have access to their own vehicle for work purposes. Key Responsibilities Provide a comprehensive housing management service to tenants Manage a range of tenancy and housing management cases Conduct home visits, estate visits and property inspections Support new tenants during the settling-in period Investigate tenancy breaches and take appropriate action Manage complaints relating to anti-social behaviour and neighbour disputes Prepare witness statements, case notes and evidence for potential legal action Process tenancy matters including mutual exchanges, succession and tenancy transfers Work with tenants experiencing difficulties to help sustain their tenancies Liaise with internal departments, Police, Social Services and other partner agencies Assist customers with income and expenditure assessments and refer to specialist services where appropriate Maintain accurate housing management records and prepare reports Undertake estate and health & safety inspections Attend court where required to provide evidence ### About You We are looking for someone who can demonstrate: Previous experience within housing, tenancy management or a similar customer-focused environment A minimum of 2 years' relevant customer-focused experience Strong communication skills, both written and verbal Confidence dealing with residents face-to-face and over the telephone Ability to manage challenging and sensitive situations professionally Good investigation and problem-solving skills Ability to manage your own caseload and prioritise effectively Good report writing and record-keeping skills An understanding of current housing issues Strong IT skills A flexible and customer-focused approach Experience of social housing, tenancy sustainment, ASB case management or local authority housing would be particularly advantageous. Essential Driving Requirement A full current UK driving licence is essential. You must also have access to a car and have, or be able to obtain, business-use motor insurance for work-related travel. A basic DBS check is required Pay £17.18 – £18.85 per hour PAYE, depending on experience. This is an excellent opportunity for an experienced Housing Officer or housing professional looking for a short-term assignment within a busy housing management environment

Your new company A fantastic opportunity has been registered for an Interim Head of Financial Planning (MTFP) within a Local Government Authority based in the West Midlands. This role offers the chance to shape and influence the financial future of a major council, reporting directly to the Director of Finance and acting as a trusted advisor to Members, the Corporate Leadership Team, and Directorate Heads of Finance. Your new role Your role as Interim Head of Financial Planning (MTFP), you will play a central role in shaping how financial resources are managed across all areas of this large public sector organisation. Your day-to-day responsibilities will see you leading a talented team of 3, focused on providing insightful analysis, robust reporting, and strategic advice that supports both immediate operational needs and long-term ambitions. You will work closely with senior leaders to ensure that all financial planning activities, from budget setting to monitoring, are executed with precision and transparency. Your ability to foster collaboration between directorates will be essential in driving forward continuous improvement initiatives that enhance service delivery for residents. By developing forward-thinking financial strategies and maintaining strong governance frameworks, you will help secure sustainable funding streams while ensuring compliance with statutory requirements. Your expertise in stakeholder engagement will enable you to build productive relationships both internally and externally, empowering communities through coordinated service delivery. Ultimately, your success in this role will be measured by your capacity to deliver value for money solutions that underpin organisational resilience during periods of change. Lead a dedicated team of 3 responsible for delivering comprehensive financial planning, reporting, control, support, insight, and advice for stakeholders across the council. Oversee the development and implementation of the Medium-Term Financial Plan as well as annual budget-setting processes and in-year budget monitoring activities. Drive innovation, change, transformation of working processes to create a best in class financial planning team Provide expert support to the Section 151 Officer and Finance Leadership Team in achieving key financial objectives while maintaining commercial awareness on projects and partnerships. Shape strategic direction by contributing to the Corporate Plan and playing an integral role in delivering finance plans that align with organisational goals. Drive continuous service improvement by championing constructive scrutiny, promoting collaborative working practices across finance teams and external stakeholders. Develop key financial strategies such as the Medium-Term Financial Strategy to ensure long-term sustainability and value for money. Maintain rigorous budgetary control systems that guarantee effective use of resources while supporting outcome-based commissioning initiatives. Promote good governance by ensuring integrity in financial systems through robust controls, accurate record-keeping, and timely reporting mechanisms. Engage proactively with senior stakeholders, including partner organisations, government departments, suppliers, banks, brokers and represent the council in national or regional working groups. Lead complex negotiations on contracts and funding agreements under the direction of the Deputy Section 151 Officer while investigating innovative financing methodologies.What you'll need to succeed Extensive local government experience in MTFS Extensive background in financial planning and MTFS, including identifying funding sources, forecasting income streams, and managing large city council budgets effectively Experience of leading a small financial planning team within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Commitment to upholding equity, diversity, and inclusion policies throughout all aspects of workforce planning and policy development activities. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Demonstrated experience leading finance teams within large or complex organisations where advanced interpersonal skills have been used to inspire high performance levels among colleagues. Proven track record providing professional advice at a strategic level supporting decision-making processes through clear written and verbal communication. The ability to understand political processes alongside an appreciation for managing politically sensitive issues within local government environments. Experience translating strategic objectives into actionable operational targets while prioritising workloads under pressure in rapidly changing circumstances. Deep understanding of governance frameworks relevant to local government operations, including laws, regulations, statutory reporting requirements and their practical application. Capability to lead change management initiatives aimed at enhancing departmental performance whilst promoting efficiency improvements across services. Commercial awareness applied to projects involving partner organisations; adept at negotiating complex agreements that secure funding or deliver value-added outcomes. Possession of CCAB or equivalent professional financial accreditation demonstrating technical proficiency required for this senior post Pragmatic & Positive approach What you'll get in return The rate on offer for this role is 750 p/day, there could be flexibility to £800 p/day for an outstanding candidate. The role is central to the council's future financial stability and liaises with the most senior stakeholders. There is a high degree of remote working available - but ideally 1 day per week in Birmingham - flexible What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

We are currently recruiting for an experienced Income Officer to join a housing team on a temp-to-perm basis, managing a patch of customers across Birmingham and the surrounding areas. This is an excellent opportunity for an Income Officer who is confident managing a full income collection caseload and wants the opportunity to secure a permanent position. The Role: As an Income Officer, you will be responsible for managing rent accounts, reducing arrears and supporting residents to sustain their tenancies. You will manage cases from early intervention through to legal recovery, ensuring a customer-focused approach while achieving income collection targets. The role offers hybrid working, with 1 day per week working from home and the remaining time spent managing your patch, visiting customers and working with colleagues. Key Responsibilities of an Income Officer: Managing a dedicated rent arrears patch across Birmingham and surrounding areas. Managing the full income recovery process from early intervention through to court action. Completing affordability assessments and agreeing sustainable repayment arrangements. Supporting vulnerable residents and identifying appropriate support solutions. Preparing cases for court and attending possession hearings where required. Working with internal teams and external agencies to achieve positive outcomes. Maintaining accurate case records and ensuring compliance with policies and procedures.About You: Previous experience working as an Income Officer within social housing. Experience managing the full income management process. Experience preparing and progressing cases through court and possession proceedings. Strong communication, negotiation and problem-solving skills. The ability to manage a busy patch independently and achieve targets. A full UK driving licence and access to transport is desirable due to patch-based working.Additional Details: Immediate start available. Temporary role with the opportunity to become permanent. Hybrid working arrangement with 1 day from home per week. Patch-based role covering Birmingham and outer Birmingham areas.If you are an experienced Income Officer looking for your next opportunity, we would love to hear from you. If this Income Officer role is of interest, please apply or contact (url removed)

4Recruitment Services are seeking a Housing & Welfare Officer to work for our client based in Walsall. Purpose of the role: To provide a highly specialised Housing and Welfare service an all matters relating to Housing, Housing rights in accordance with the homelessness legislation, income maximisation, promotion of welfare benefits, protection of welfare rights and the delivery of increased prosperity and wellbeing to customers across the borough in accordance with Council policy, procedure and objectives. To support the delivery of joint working and externally funded projects and initiatives within the service and with other partner agencies/stakeholders. To represent customers in Tribunals and/or Court Hearings in relation to Housing and Welfare matters. DUTIES AND RESPONSIBILITIES INCLUDE: To work with members of the public who are applying for housing or welfare benefits assistance from the Council, offering high standards of customer care at all times. To work effectively and efficiently to assess risk and escalate issues of concern, minimise customer-waiting times, reduce the number of missed and unanswered telephone calls and to maximise the resolution of all customer enquiries at the first point of contact. To prevent and resolve homelessness wherever possible by providing advice, support and information to those with housing need To assess the suitability of households for participation in the Council’s private rented sector access scheme (direct lettings) based on their present housing situation, income, support needs and other circumstances. To advise households looking for private rented sector accommodation in relation to their obligations as a tenant and to provide appropriate support and assistance in any efforts made to secure accommodation; including support and assistance in relation to the accurate and timely submission of Housing Benefit claims and the updating/completion of any other claim for welfare benefits. To make decisions on the outcome of individual homelessness applications in cases under Part VII of the Housing Act 1996 as amended, accepting or refusing duties as appropriate in accordance with statute, case law and the Homelessness Code of Guidance. In line with framework of statute law, Central government guidance, case law precedents, and other relevant legal instruments. To manage the assisted choice process for applicants who are assessed as having a priority for housing under the Council’s scheme of allocation and nominations. To make appropriate referrals to other agencies where the nature of their support needs requires a more complex level of intervention e.g. applicants with serious mental health issues, ex-offenders, entrenched rough sleepers and applicants with serious substance misuse problems. To be responsible for the nomination of applicants with sufficient priority for housing association and other accommodation (including long term temporary accommodation and private rented sector) in accordance with the Council’s scheme of allocation. To provide appropriate advice and information about welfare benefits and housing options to all callers requiring assistance. To provide an advice and information service to non-priority need applicants to assist them in their own efforts to secure suitable accommodation. To carry out full housing options interviews/assessments with all applicants threatened with homelessness, carrying out enquiries into applicants’ circumstances, checking and verifying documents where housing assistance is requested, providing advice and appropriate assistance including money advice to enable applicants to remain in existing accommodation or to source alternative affordable accommodation. To prevent and resolve homelessness wherever possible by negotiation with and/or between personal callers, their families, landlords, solicitors, financial institutions and other housing providers. ESSENTIAL REQUIREMENTS INCLUDE: Proven experience of working in line with Housing Legislation, Welfare Benefits, Housing and Council Tax benefit, money management, regulations and working practises. Proven knowledge and ability to interpret legislation and law and how it impacts customer service deliver. Proven experience of developing and maintaining good working relationships with a wide range of stakeholders. An ability to understand people and the complex nature of some of their interactions Enhanced DBS check Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy in further detail or any other vacancies, please contact our Team on (phone number removed) or email