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Job titleQuality ManagerFunctionInternal SalesLocationManchester or Ripponden OfficeReports toQuality & Compliance ManagerResponsible for staffN/AAbout our businessJLA is a mission critical infrastructure solutions business offering services Laundry, Catering, Heating, Fire Safety, Infection Control and Air Conditioning.The company offers an end-to-end, on premise, machine supply and breakdown service proposition under the name Total Care, and additional products and services. JLA is driven by a world class Sales & Marketing engine, owns and maintains all assets, and has an efficient on-site operations team working with daily with customers.Role overviewThe Quality & Sales Enablement Specialist is responsible for improving sales performance, customer outcomes, and compliance standards by using quality assurance insights to drive coaching, development, and continuous improvement across the sales function.The role involves supporting call quality, managing queries from customers and the wider business, and carrying out due diligence checks. It also includes working closely with sales executives and managers to deliver a live call audit status whilst promoting a strong culture of compliance across the business.Key tasks• Review and assess customer interactions against defined quality frameworks.• Maintain quality scorecards, audit records, and performance reports.• Provide clear and constructive feedback to sales colleagues and management teams.• Maintain a live status on workload and sales activity delegated from the Quality Manager.• Supporting the effective implementation and ongoing development of the quality framework.Insight, Reporting & Continuous Improvement• Prepare and analyse quality, customer, and sales performance data.• Produce regular quality and sales insight reports.• Identify risks, trends, and development opportunities.• Recommend and support continuous improvement initiatives.• Support the delivery of a positive quality, compliance, and sales culture.Other tasks include:• Tracking coaching effectiveness and improvement outcomes.• Working closely with Sales Managers, Team Leaders, Training Teams, and operational stakeholders.• Supporting onboarding and ongoing capability development of sales teams.• Acting as a key contact for sales quality and performance, insights.• Maintaining an understanding of sales processes, customer needs, and upcoming business changes.• Supporting complaint investigations and root-cause analysis.• Any other tasks delegated by management as requiredCriteriaEssential (attributes required for candidate to be considered)Desirable (attributes can be trained or developed)Knowledge and Skills (what you know and what you can do)• Experience conducting audits, interaction reviews, or quality assessments.• Ability to analyse data and identify trends.• Experience engaging with managers and stakeholders.• Strong computer literacy with moderate/ intermediate knowledge of Microsoft 365 applications and CRM navigation• Experience within a telephony-based contact centre or sales support environment.• Proficiency with Microsoft Excel, SharePoint and Power BI.• Experience providing feedback, coaching, or performance support.• Knowledge of compliance, customer experience, or continuous improvement methodologies.Personal qualities(the way you think and act)• A positive, proactive attitude.• Strong attention to detail.• Excellent communication and coaching skills.• Analytical and problem-solving abilities.• Commercial awareness and customer focus.• A passion for continuous improvement and developing others.QualificationsTPBN1_UKTJ

\n About Us \n \n Checkmate Fire Solutions is a leading UK provider of passive fire protection and compliance services, supporting clients across the built environment with safety, integrity, and technical expertise. With a strong reputation for quality, reliability, and regulatory excellence, the company partners with organisations to deliver robust fire safety solutions that protect lives and assets. \n \n The Role \n \n As our business continues to expand, we are looking for an Assistant Procurement Manager to join our Purchasing team in Elland. Working closely with our Senior Supply Chain Manager, you’ll oversee the day-to-day operation of the Procurement Department, supporting the team to deliver an excellent service to the wider business while driving commercial value, supplier performance and continuous improvement. \n \n What You’ll Be Doing \n \n\n • Driving procurement savings and identifying opportunities to improve commercial value.\n, • Supporting supplier negotiations and developing strategic supplier relationships.\n, • Overseeing purchasing activity and ensuring operational requirements are met.\n, • Managing supplier performance, issues and improvement plans.\n, • Ensuring procurement processes, records and supplier arrangements meet governance requirements.\n, • Monitoring KPIs, savings, service levels and supplier performance.\n, • Using procurement data to identify trends, risks and opportunities.\n, • Leading continuous improvement initiatives across the Procurement function.\n, • Supporting the implementation of new systems, technology and best practice.\n, • Acting as a key procurement partner to Operations, Commercial, Finance and other internal teams.\n\n \n What We’re Looking For \n \n\n • Previous experience in procurement, purchasing or supply chain.\n, • Experience of leading, supervising or developing a team.\n, • Strong commercial awareness with a track record of identifying value and cost-saving opportunities.\n, • Confident negotiator with strong supplier relationship management skills.\n, • Strong analytical, planning and problem-solving abilities.\n, • Experience of improving processes and ways of working.\n, • Confident using Microsoft Office, particularly Excel.\n, • Experience with ERP systems; Dynamics 365 desirable.\n, • A collaborative leader who leads by example.\n, • A strong continuous improvement mindset.\n\n \n Why Join Us \n \n\n • A competitive remuneration package tailored to your role\n, • 25 Days Holidays + Bank Holidays + Christmas Shutdown\n, • Birthday off (after successful 6-month probationary period)\n, • Access to continuous learning opportunities & development through our Award-winning Training Academy\n, • Recognition programs to celebrate contributions and milestones\n\n \n If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. \n \n \n Recruitment Agencies \n \n Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission. \n \n \n

Join Our Team \n We are seeking an experienced and proactive People & Culture Manager to join our People Team at one of Huddersfield's largest colleges. This is an exciting opportunity to play a key role in supporting our leaders and managers to deliver an outstanding employee experience while helping the college achieve its strategic objectives. \n \n As a trusted partner, you will provide expert HR advice across a broad range of people matters, with a particular focus on employee relations, workforce planning, organisational change, and the delivery of effective HR solutions. Working closely with managers across a diverse range of curriculum and professional service areas, you will help foster a positive, inclusive, and high-performing workplace. \n \n Key Responsibilities \n\n • Partner with managers to provide pragmatic, professional HR advice and guidance across the full employee lifecycle.\n, • Lead and support a wide range of employee relations casework, including disciplinary, grievance, capability, absence management, and performance matters.\n, • Coach and develop managers to build confidence and capability in managing people effectively.\n, • Support organisational change initiatives, including restructures, consultations, and workforce planning activities.\n, • Use HR data and insight to identify trends and recommend improvements that enhance organisational performance.\n, • Ensure HR policies and practices comply with employment legislation and reflect best practice.\n, • Contribute to the development and implementation of people initiatives that support employee engagement, wellbeing, equality, diversity and inclusion.\n, • Build strong working relationships with stakeholders across the college and work collaboratively with colleagues within the wider People Team.\n\n \n About You \n You will be an experienced HR professional with strong employee relations expertise and the ability to build trusted relationships with managers at all levels. You will be confident managing a varied workload, balancing operational priorities with strategic thinking, and providing practical, solutions-focused advice. \n \n You will have: \n\n • Significant experience in a Human Resources based role\n, • Notable experience in employee relations\n, • Strong knowledge of UK employment legislation and HR best practice.\n, • Proven experience managing complex employee relations cases from start to finish.\n, • Excellent communication, influencing and relationship-building skills.\n, • The ability to analyse information and make sound, balanced decisions.\n, • Experience of supporting organisational change and continuous improvement initiatives.\n, • It would be beneficial if the successful individual has a CIPD at Level 5 or above, or equivalent professional experience.\n, • Experience within the education, tradesperson, public sector would be advantageous but is not essential.\n\n \n Why Join Us? \n We are committed to creating an inclusive, supportive and rewarding working environment where our people can thrive. In return, we offer: \n\n • A competitive salary.\n, • Generous annual leave entitlement.\n, • Membership of an excellent pension scheme.\n, • Opportunities for professional development and career progression.\n, • A comprehensive wellbeing programme.\n, • Family-friendly policies and flexible working opportunities where appropriate.\n, • The opportunity to make a meaningful contribution to the success of our students, colleagues and local community.\n\n \n Apply Now \n If you are a collaborative HR professional who enjoys building strong partnerships, managing complex employee relations matters and making a positive impact across an organisation, we would love to hear from you. \n Join us and help shape an exceptional workplace where colleagues are supported to deliver the very best outcomes for our learners.

GC157: BIM (Asset) Manager Locations: Hybrid - 60% in our clients Hub. Available Hubs: Sheffield, Leeds, Manchester, Birmingham, Newcastle, Blackpool, Glasgow Salary: Competitive day rate Contract Length: 7 months IR 35: In scope Overview: Our client is expanding its Asset Information Management (AIM) capability to strengthen digital delivery across its estate. This role will play a key part in establishing a “golden thread” of information, ensuring high-quality, structured data is created, maintained and transitioned from project delivery into operational asset management. The BIM Manager will lead on BIM strategy, assurance, and information governance across projects and facilities management activity. This is a high-impact role with strong stakeholder engagement across internal teams, supply chain partners and wider government bodies. The requirement is for candidates with more demonstrable experience in client-side Asset Information Management, information governance, BIM assurance, and ISO 19650 implementation from an asset owner/client perspective. Key Responsibilities: Lead BIM strategy and ensure compliance with BS EN ISO 19650 and the UK BIM Framework Develop and manage asset information standards, including AIRs, EIRs and digital handover processes Oversee BIM assurance activities including model audits, quality checks and compliance validation Ensure effective integration of BIM outputs with CAFM/IWMS and asset management systems Support lifecycle asset management through structured, usable data outputs Manage and promote the effective use of the Common Data Environment (CDE) Provide leadership and mentoring to BIM team members Drive stakeholder engagement and BIM adoption across departments Monitor performance through KPIs and support innovation, including digital twin development Essential Experience: Proven track record in BIM strategy and delivery aligned to ISO 19650 Strong experience managing asset information standards (AIR, EIR, COBie, IFC) Extensive BIM assurance experience including audits and quality control Advanced proficiency in Autodesk Revit and Navisworks Experience integrating BIM with CAFM/IWMS platforms Strong stakeholder management and project coordination capability Experience working within or alongside CDE environments Leadership experience with BIM teams or digital delivery professionals Desirable Experience: Experience within asset or facilities management environments Knowledge of digital workflow development and process improvement Experience working with external BIM consultants and supply chain partners Familiarity with multiple CDE platforms and digital collaboration tools Understanding of BIM applications within CDM and health & safety Technical Skills: Revit (advanced modelling, coordination and data extraction) Navisworks Manage (clash detection, aggregation, 4D simulation) CDE platforms (Autodesk Construction Cloud, Asite, Viewpoint, ProjectWise) COBie & IFC data standards Microsoft Office & Power BI BIM 360, AutoCAD Dynamo (desirable) Solibri (desirable) Understanding of CAFM/IWMS integration The successful candidate will be: Proactive, adaptable and solutions-focused Comfortable operating across both strategic and delivery-level activities A strong communicator with the ability to influence senior stakeholders Passionate about digital transformation and continuous improvement in asset information management

About Us Checkmate Fire Solutions is a leading UK provider of passive fire protection and compliance services, supporting clients across the built environment with safety, integrity, and technical expertise. With a strong reputation for quality, reliability, and regulatory excellence, the company partners with organisations to deliver robust fire safety solutions that protect lives and assets. The Role As our business continues to expand, we are looking for an Assistant Procurement Manager to join our Purchasing team in Elland. Working closely with our Senior Supply Chain Manager, you’ll oversee the day-to-day operation of the Procurement Department, supporting the team to deliver an excellent service to the wider business while driving commercial value, supplier performance and continuous improvement. What You’ll Be Doing • Driving procurement savings and identifying opportunities to improve commercial value., • Supporting supplier negotiations and developing strategic supplier relationships., • Overseeing purchasing activity and ensuring operational requirements are met., • Managing supplier performance, issues and improvement plans., • Ensuring procurement processes, records and supplier arrangements meet governance requirements., • Monitoring KPIs, savings, service levels and supplier performance., • Using procurement data to identify trends, risks and opportunities., • Leading continuous improvement initiatives across the Procurement function., • Supporting the implementation of new systems, technology and best practice., • Acting as a key procurement partner to Operations, Commercial, Finance and other internal teams. What We’re Looking For • Previous experience in procurement, purchasing or supply chain., • Experience of leading, supervising or developing a team., • Strong commercial awareness with a track record of identifying value and cost-saving opportunities., • Confident negotiator with strong supplier relationship management skills., • Strong analytical, planning and problem-solving abilities., • Experience of improving processes and ways of working., • Confident using Microsoft Office, particularly Excel., • Experience with ERP systems; Dynamics 365 desirable., • A collaborative leader who leads by example., • A strong continuous improvement mindset. Why Join Us • A competitive remuneration package tailored to your role, • 25 Days Holidays + Bank Holidays + Christmas Shutdown, • Birthday off (after successful 6-month probationary period), • Access to continuous learning opportunities & development through our Award-winning Training Academy, • Recognition programs to celebrate contributions and milestones If this sounds like a good fit, please apply today—we will be reviewing applications as they come in and may close the role early once we find the right person. Recruitment Agencies Checkmate Fire Solutions does not accept unsolicited CVs or candidate details from any source other than directly from the candidate. We do not accept unsolicited communications or submissions from external recruitment agencies. Any recruitment agency wishing to submit candidates must have a current, duly executed agreement in place with Checkmate Fire Solutions and must be expressly instructed in writing to supply candidates for a specific vacancy. In the absence of such agreement and written instruction, Checkmate Fire Solutions reserves the right to consider any CV or candidate submission as unsolicited and shall have no obligation to pay any fees, commissions, or other charges in respect of such submission

Assistant Manager (3 Bed Residential Home) Location: Calderdale, Halifax Salary Scale: £14.54 - £15.60 per hour, Night-time Support Allowance - £60.00 (£27,846 - £30,420) per annum which equates to £35,046 - £37,620 per annum when working a 1 on 2 off rolling shift pattern inclusive of sleep allowance) Assistant Manager - Hours: 37.5 hours per week Overall Purpose: To assist the Registered Manager in ensuring all responsibilities of Designated Restorative Social Care Services Residential Homes are met. Responsible to: Registered Manager Reports To: Registered Manager Behave in a professional manner at all times with sensitivity, dignity and respect towards Y/Ps, staff and other professionals. In conjunction with the Registered Manager & QA Manager, ensure the highest standards of care and support is evidenced at all times through internal quality assurance processes, Regulation 44 / 45 audits, Ofsted inspections and Local Authority Compliance visits. Assist Y/Ps to realise their full potential in terms of working within the quality standards. Implement individual and team learning and development plans in conjunction with professional and organisational requirements In conjunction with Registered Manager ensure all policies and procedures are fully implemented. Contribute to the monitoring, evaluation and review of policies and procedures as required. Provide and / or ensure supervision and appraisals are conducted to organisational standards and requirements in conjunction with Registered Manager Work with Registered Manager at appropriate intervals to monitor and address staff performance via the performance management process. Assist in the management and be directly accountable for an allocated weekly budget Assist in the implementation of all designated areas of the childrens care plan in accordance with LAC or other reviews. Assist the Registered Manager in chairing regular team meetings on rotational basis Assist the RM in ensuring team performance and service reviews are held when required. Ensure the health and safety of all Y/Ps, staff and visitors to the home by conducting and responding to regular hazard and risk assessments including Regulation 45 reviews Ensure Health & Safety at work is maintained in accordance with Health & Safety Legislation Be responsible and accountable for prescribed and non-prescribed medication in accordance with requirements directed by GP / Health Practitioner Conduct and / or ensure risk assessments are carried out in respect of any activity undertaken by the young person or staff in relation to their duties. Ensure that all records are properly monitored and maintained in conjunction with organisational requirements, data protection, freedom of information, human rights legislation and regulation. Ensure that confidentiality is maintained at all times in accordance with organisational policies in respect of young people and staff Check and monitor all staff recording in relation to daily tasks, housekeeping and health and hygiene Attend or designate attendance to appropriate staff members for the attendance at all relevant Y/P care planning, reviews and meetings. Promote equality at all times in respect of all care standards, values, practice, behaviour and performance. Partake in selection and recruitment process under direction of Human Resources. Assist Human Resources in conducting staff disciplinary and grievance issues and address poor performance. Ensure all administrative duties and tasks are completed according to legal and organisational requirements. Take responsibility in partnership with the Registered Managers for own learning and developmental needs and ensure implementation of own Individual Development Plan. Attend supervision / consultation sessions on an agreed basis with Registered Manager. Ensure preparation for internal and external audit and inspection is completed within relevant time scales. Utilise own transport (car driver) in order to transport/support young people to and from family contact, school, health appointments etc. Attend Residential Management meetings and contribute to the strategic planning, review and development of the organisation Provide out of hours cover on a rota basis to offer appropriate management support as necessary Deputise for the Registered Manager in their absence and carry out all other duties as deemed necessary to ensure the highest standards of care at all times. Prepared by: Residential Operations Director Reviewed on: August 2022 Assistant Manager - Additional Duties and information - an important note The work of Restorative Social Care Services is both varied and challenging, which results, at times, in some unpredictable circumstances. There is an integral need for all employees to be flexible in response to situations that arise outside of this job description. Additional duties may therefore, at times, be required to cover unforeseen circumstances or changes in work, to allow the organisation to maintain staff activity and quality of service provision. Should you not have your Level 4 or 5, or your Math & English qualification and you wish to complete your Level 4 or 5 through an apprenticeship scheme with us, to meet the criteria you may need to also complete your Math and English alongside your Level 4 or 5. Alternative methods of obtaining your Level 4 may be available but would be required to be funded by you. Assistant Manager - Equality and Diversity Restorative Social Care Services requires a commitment from all staff to recognise, support and celebrate equality and diversity for all. We have an inclusive approach and holistic way of working, with service users, and colleagues alike, to encourage every individual to be their authentic self. Assistant Manager - DBS checks and references This post is subject to a satisfactory enhanced DBS check. Restorative Social Care Services has and operates a culture of awareness policy; as such all staff are also subject to thorough reference checks. Person Specification - Assistant Manager Attitude Genuine commitment to the welfare of Looked After children - Essential Committed to Anti-Oppressive practice and equality - Essential Honesty, Tolerance, Trust-worthy, Patience, Flexibility - Essential Interest in the development of other workers - Essential Qualifications/ Education NVQ level 3 in Caring for Children and Young People or equivalent - Essential NVQ 4 in Management - Essential Dip SW, NVQ Assessors Award A1 / (D32/D33) - Desirable Health & Safety Training - Desirable First Aid Training - Desirable QCF Management Level 5 - Desirable Math - Desirable English - Desirable Knowledge Knowledge and understanding of the Children Act 1989/2004 - Essential and Every Child Matters & 5 outcomes - Essential Knowledge of Working Together 2012 - Essential The Childrens Homes Regulations including Quality Standards 2015 - Essential Care Standards Act 2000 - Essential Ongoing knowledge of legislation - Desirable A sound knowledge and understanding of areas relating to Safeguarding & Child Sexual Exploitation - Essential Human Rights Act 2000 - Essential Equality Act 2010 - Essential Data Protection Act 1998 - Essential Health & Safety at Work Act 1974 - Essential Knowledge of child development & attachment - Essential Good range of knowledge of issues relating to young people with complex needs including mental health - Essential Knowledge of Regulatory procedures - Essential Work Experience Four years residential care experience - Essential Experience of working with staff in a supervisory capacity - Essential Experience of working in other settings - Desirable Experience in chairing professionals meetings - Desirable Skills and abilities Flexibility to respond to the needs of the unit and young people - Essential Excellent written and communication skills - Essential Ability to motivate, supervise, appraise staff and ensure that training and development needs are met - Essential Excellent interpersonal skills - Essential Ability to complete risk assessments & Placement Plans in residential and community settings - Essential Excellent report writing and organisational skills - Essential Multi-disciplinary approach to meeting clinical, physical and emotional needs- Essential Car driver (with own transport) - Essential Professional Development Committed to professional development & learning opportunities - Essential Committed to the professional development & learning of others - Essential TPBN1_UKTJ