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Programme Manager3 day per week onsite in Worcester£68,410.04 rising to ££72,004.73 on achieving proficient level after 1 yearWRK digital is exclusively partnered with Sanctuary as they go through and huge & exciting digital transformation. Sanctuary is the UKs largest Housing Association, providing 125,000 homes they pride themselves on providing sustainable communities that provide a good quality and a safe place where individual potentials can be reached regardless of background and circumstances.Sanctuary holds people at the heart of everything they do making this an incredibly rewarding place to work.They currently have a large scale technology transformation is happening across the organisation both internally and externally!This is a great opportunity to join the bright minds of Sanctuary as they create meaningful change within technology.Role Intro:We are searching for an experienced Programme Manager, to develop and manage effective delivery of a portfolio of projects, programmes and products, ensuring cost efficiency and enabling business transformation for the benefit of all customers, in line with Group objectives.Reporting to the Senior Programme Manager, you will manage up to 5 direct reports in successfully delivering business change programmes and projects.Responsibilities listed:Lead the development and control of Technology project management processes to achieve project efficiencies and cost reductions, undertaking comprehensive project reviews to identify improvements.Oversee business critical projects throughout the project lifecycle to ensure the achievement of the objectives, in line with the Technology strategy and business plan.Work with internal and external stakeholders to agree the scope, benefits and delivery of proposed solutions across a portfolio of projects and products, to ensure they meet the current and future needs and expectations of customers.Provide high quality management information to the Senior Technology Management Team on project progress and issues to support ongoing operational planning and delivery of anticipated Technology service improvements.Coordinate the delivery and resource planning of Technology projects and programmes to deliver business change efficiently to the Group.Experience listed:Proven experience of managing and successfully delivering business change programmes and projects, with an understanding of a full project life cycleComprehensive experience of the practical use of programme and resource planning tools to effectively manage multiple projectsComprehensive experience of managing large scale Technology projectsProven experience in developing solutions in line with business strategies, whilst meeting business and user needsProven experience in working with others to deliver projects, including indirect reports and third party suppliersProven experience of successfully managing business changeExcellent understanding of written and spoken EnglishExperience of SAP product suite is desirableAt Sanctuary there is a low turnover rate of colleagues. This is because the team are truly looked after well. There is an active training budget available meaning continual upskilling is of high importance to Sanctuary.This is a fantastic opportunity to work as a Programme Manager, where diversity of thought is championed.For further information about this exciting opportunity at Sanctuary please contact Gareth to find out more.Inclusion is one of their core values. Their goal is to be a diverse, inclusive organisation where their people thrive and meet their customers needs with fairness and empathy. They know having a range of ideas and opinions makes a difference. They encourage and welcome applications from people from diverse backgrounds to support this mission. They will make adjustments throughout your application process, in line with Sanctuarys commitment to our Disability Confident employer status.TPBN1_UKTJ

Governance officerWorcester areaTemp position (Maternity/ Paternity cover)Hourly Rate - £19.31Job PurposeThe Governance Officer will support the effective operation of the Group's Boards and Committees by helping to maintain a robust governance framework aligned with organisational objectives, regulatory requirements and relevant legislation.Key ResponsibilitiesManage and maintain governance documentation, including governance manuals and corporate registers, ensuring records are accurate, current and compliant with regulatory obligations.Coordinate and monitor Board and Committee member training, identifying skills gaps and arranging appropriate training with internal and external stakeholders.Support the activity of Group Committees and subsidiary boards, ensuring agendas are well planned, papers and minutes are accurate, and documentation is produced in line with organisational guidelines.Provide administrative support, advice and coordination for Board and Committee meetings and visits, including travel, accommodation, agendas, papers, minute templates and action schedules.Maintain company secretarial records, including statutory books and electronic databases, ensuring company and statutory information is accessible and up to date.Develop and maintain effective relationships with key stakeholders, providing high quality, flexible and responsive customer service.Contribute to projects and special programmes that support the Group's values, objectives and governance standards.Handle sensitive and confidential information with the highest standards of probity, discretion and professionalism.Essential ExperienceProven experience of working in a customer service and/or administrative role.Experience of working to deadlines and prioritising workloads effectively.Some experience of providing support to boards and/or committees.Experience of handling confidential information accurately and professionally.Recent experience working in a similar governance, company secretarial or committee support role.Some experience of supervising staff.Working knowledge of housing regulations, legislation and current practice.Proven experience of managing projects and applying strong project management skills.If you are interested in the above role please give me a call on 07897069130 or email your CV toINDCTPBN1_UKTJ

Technology Project Manager3 day per week onsite in Worcester£54,870 rising to £57,774 on achieving proficient level after 1 yearWRK digital is exclusively partnered with Sanctuary as they go through and huge & exciting digital transformation. Sanctuary is the UKs largest Housing Association, providing 125,000 homes they pride themselves on providing sustainable communities that provide a good quality and a safe place where individual potentials can be reached regardless of background and circumstances.Sanctuary holds people at the heart of everything they do making this an incredibly rewarding place to work.They currently have a large scale technology transformation is happening across the organisation both internally and externally!This is a great opportunity to join the bright minds of Sanctuary as they create meaningful change within technology.Role Intro:We are searching for an experienced Project Manager to coordinate, monitor and ensure cost effective and efficient delivery of projects across the Group, supporting Technology improvements and efficiencies for the benefit of all customersReporting to the Lead Technology Project Manager, You will oversee and manage projects throughout the project lifecycle through the effective control and utilisation of resources (including budgets), to ensure the achievement of the objectives in line with the Technology strategy and business plan.Responsibilities listed:Work with Technology support teams and business users to manage and deliver Technology improvement projects that effectively resolve identified business issues or provides new business solutions to support Technology users.Support the delivery of solutions that meet customer needs, working with internal and external stakeholders to project manage the implementation of service and product improvements that meet the current and future needs of Technology customers and liaising effectively with suppliers as necessary.Assist with the delivery of new and integration of existing Technology systems/applications, including effective appraisal of new technologies and their suitability to meet the future needs of the Group.Support the provision of high quality management information to the Senior Technology Management Team on project progress and issues to support ongoing operational planning and delivery of anticipated Technology service improvements.Work closely with colleagues in relation to scoping and evaluation of projects and also with key stakeholders to ensure their requirements are effectively met.Experience listed:Proven experience in working with others to deliver projects, including indirect reports and third party suppliersProven experience of using project planning tools, to effectively manage projectsProven experience of producing progress reports and management information, including making recommendations for changes needed to ensure deliveryProven experience in developing solutions in line with business strategies, whilst meeting business and user needsExcellent communication and understanding of written and spoken EnglishAt Sanctuary there is a low turnover rate of colleagues. This is because the team are truly looked after well. There is an active training budget available meaning continual upskilling is of high importance to Sanctuary.This is a fantastic opportunity to work as a Project Manager, where diversity of thought is championed.For further information about this exciting opportunity at Sanctuary please contact Gareth to find out more.Inclusion is one of their core values. Their goal is to be a diverse, inclusive organisation where their people thrive and meet their customers needs with fairness and empathy. They know having a range of ideas and opinions makes a difference. They encourage and welcome applications from people from diverse backgrounds to support this mission. They will make adjustments throughout your application process, in line with Sanctuarys commitment to our Disability Confident employer status.TPBN1_UKTJ

Join a community-focused supported housing provider in a rewarding Housing Officer role supporting vulnerable women in a small supported housing service in Worcester. This is a fantastic opportunity for someone with housing or supported housing experience who wants to make a genuine difference while helping residents maintain their tenancies and improve their stability.The service currently accommodates five residents with medium-level support needs, with the potential to increase capacity in the future. Residents may have a range of complex needs, including mental health concerns, self-harm, alcohol use, social isolation and difficulties engaging with support services. Youll be providing a combination of housing management, tenancy sustainment and practical support , working closely with residents and external agencies to ensure their housing needs are met and risks are appropriately managed.As a Housing Officer, you will be:Managing housing and tenancy-related matters across the supported housing serviceSupporting residents with tenancy sustainment, Housing Benefit, Universal Credit and other welfare-related mattersCompleting housing documentation, including risk assessments, notices to quit and case recordsCarrying out property inspections, welfare checks and monitoring visitsSupporting new residents with their housing and support plansIdentifying and responding appropriately to safeguarding, mental health, self-harm and alcohol-related concernsLiaising with mental health teams, local support services and other external agenciesBuilding positive professional relationships with vulnerable residents, including those who may be reluctant to engageMaintaining accurate records of incidents, risks, support and tenancy-related activityEscalating complex or high-risk cases to management where appropriateId love to speak to anyone who has:Previous experience working within housing, supported housing or tenancy managementA strong understanding of housing management procedures and tenancy documentationExperience supporting vulnerable residents with complex or multiple needsKnowledge of safeguarding and experience responding to challenging situationsAn understanding of Housing Benefit, Universal Credit and tenancy sustainmentExcellent communication skills and the ability to build trust with residentsThe confidence to liaise with external agencies and develop effective referral networksStrong organisational and administrative skills, with excellent attention to detailA calm, resilient and professional approach when dealing with challenging or demanding behaviourKey requirements for this Housing Officer role:Previous housing or supported housing experience is essentialExperience working with vulnerable adults and/or complex needsUnderstanding of safeguarding and risk managementAbility to complete accurate housing paperwork and case recordsFemale worker required due to the nature of the women-only serviceAvailable to work two days per week , ideally Wednesday and Thursday, although alternative weekdays may be consideredAble to start urgently following induction and trainingThe role is offering:2 days per weekIdeally Wednesday and Thursday , with some flexibilityApproximately 9:00am5:00pm / 5:30pm36 month temporary contractUrgent start available following induction and trainingOne-day induction plus online trainingAdditional management support available for complex or high-risk casesA rewarding opportunity to make a genuine difference to vulnerable residentsTravel & LocationThis role is based within a women-only supported housing service in Worcester , where youll work directly from the accommodation alongside residents and the wider management/support team.Worcester offers excellent transport links, with easy access to the M5, A44 and A38 , as well as regular local bus and rail services. The role would suit someone who is looking for a part-time opportunity within the Worcester area and is comfortable working on-site within a supported housing environment.If this Housing Officer role sounds like your next opportunity, please apply now or contact Katie Cox at .TPBN1_UKTJ

Senior Technology Project Manager3 day per week onsite in Worcester£60,999 rising to £64,205 on achieving proficient level after 1 yearWRK digital is exclusively partnered with Sanctuary as they go through and huge & exciting digital transformation. Sanctuary is the UKs largest Housing Association, providing 125,000 homes they pride themselves on providing sustainable communities that provide a good quality and a safe place where individual potentials can be reached regardless of background and circumstances.Sanctuary holds people at the heart of everything they do making this an incredibly rewarding place to work.They currently have a large scale technology transformation is happening across the organisation both internally and externally!This is a great opportunity to join the bright minds of Sanctuary as they create meaningful change within technology.Role Intro:We are searching for an experienced Senior Project Manager, Managing, monitoring and ensuring delivery of agreed projects to improve Technology services as part of the overall Technology Strategy and operational delivery.Reporting to the Senior Programme Manager, with up to 5 direct reports - You will ensure cost effective and efficient delivery of projects across the Group to support Technology improvements, and efficiencies for the benefit of all customers.Responsibilities listed:Oversee and manage high profile and business critical projects throughout the project lifecycle through the effective control and utilisation of resources (including budgets), to ensure the achievement of the objectives in line with the Technology strategy and business plan.Develop, manage and implement project plans to effectively manage and deliver Technology improvement projects that resolve identified business issues or provides new business solutions to support Technology users.Support the delivery of solutions that meet customer needs, working with internal and external stakeholders to project manage the implementation of service and product improvements that meet the current and future needs of Technology customers and liaising effectively with suppliers as necessary.Support the delivery of new, and integration of existing Technology systems/applications, including effective appraisal of new technologies and their suitability to meet the future needs of the Group.Lead the development and control of Technology project management processes to achieve project efficiencies and cost reductions including undertaking comprehensive project reviews to identify improvements.Experience listed:Proven experience of using project planning tools to effectively manage projectsComprehensive experience of managing medium to large scale Technology projectsProven experience in working with others to deliver projects, including indirect reports and third party suppliersProven experience of producing progress reports and management information, including making recommendations for changes needed to ensure deliveryProven experience in developing solutions in line with business strategies whilst meeting business and user needsExcellent communication and understanding of written and spoken EnglishAt Sanctuary there is a low turnover rate of colleagues. This is because the team are truly looked after well. There is an active training budget available meaning continual upskilling is of high importance to Sanctuary.This is a fantastic opportunity to work as a Senior Project Manager, where diversity of thought is championed.For further information about this exciting opportunity at Sanctuary please contact Gareth to find out more.Inclusion is one of their core values. Their goal is to be a diverse, inclusive organisation where their people thrive and meet their customers needs with fairness and empathy. They know having a range of ideas and opinions makes a difference. They encourage and welcome applications from people from diverse backgrounds to support this mission. They will make adjustments throughout your application process, in line with Sanctuarys commitment to our Disability Confident employer status.TPBN1_UKTJ

Join Tyre Hill HouseTyre Hill House is an aspirational residential family centre providing assessment and support for parents and children who need intensive, round-the-clock support while questions about parenting capacity, child safety and sustainable care are understood.Many of the families who come to Tyre Hill will have experienced adversity, trauma, care experience, domestic abuse, mental health difficulty, substance misuse, learning needs or social isolation. Our aim is to provide assessments that are safe, fair, structured and child-centred, while also giving parents clear support, teaching and feedback.We are strengthening our multidisciplinary model around families. This includes residential family support, social work assessment, psychology, parenting and early years expertise, domestic abuse, substance misuse, and dedicated support for care-experienced parents.Role PurposeThe role of the Senior Family Support Worker (SFSW) is to be a positive role model when working directly with families and Family Support Workers (FSW). Where necessary providing on the job training, mentoring, coaching to support the growth and development of FSWs. The SFSW will be the key worker in assisting Tyre Hill House Assessing Social Workers to implement the Family Assessment Plan. The SFSW is responsible for supporting FSWs in the planning of day-to-day activities, ensuring they have support and oversight whilst on shift. The SFSW will offer support and guidance as and when required to FSWs throughout any given shift and when necessary, contact emergency service and the on-call manager. The SFSW will be responsible for attending handovers between shifts, ensuring clear and accurate communication is passed onto staff.SFSWs will complete the day-to-day work with families, observing and assisting with the assessments in order to promote, strengthen and develop parenting skills and to promote the welfare of the child at all times.They will be key in creating a supportive and learning environment for the parents whilst ensuring parents can prioritise the safety and welfare needs of their children. Where this is not happening, they will take appropriate steps to safeguard children in line with Tyre Hill House safeguarding procedures.The role of the SFSW is to encourage, teach and model positive parenting with families. This can include activities such as bathing, feeding, playing and dealing with discipline and behavioural difficulties. This support will be delivered in individual sessions or as part of group work.Key ResponsibilitiesIn line with the Family Assessment Plans, provide families with support on every aspect of daily life, health and wellbeing to include basic baby care, feeding and eating, sleeping, budgeting, safety, discipline, routines, healthy eating, healthy lifestyle choices.Ensure the safety and welfare of children remains central to the assessment/intervention process.To take the Key Worker role in the development, implementation and monitoring of individual familys Assessment Plans.To observe, supervise and record family interaction, child behaviour, parental motivation and parental ability to meet the needs of the child.To undertake keywork sessions as directed by the Tyre Hill House Assessing Social Worker.To provide a positive role model to FSWs by sharing experience, learning and knowledge. This will involve being approachable and open to challenge.To provide day to day support and guidance to staff, reporting incidents and concerns to manager, contacting on-call support out of hours and contacting emergency services when and if required.To mentor, support and coach FSWs to ensure consistent high standards of care and practice are embedded throughout the service.To develop and maintain good working relationships with parents and other family members and professionals including GPs, health visitors and Local Authority Social Workers.To ensure that all documentation is completed and is evidence based, providing clear reflection of the circumstances and presenting issues.To provide a service that empowers parents to care for their own child with knowledge and confidence, valuing and respecting the strengths, experiences, and background of the families.To provide structured feedback to parents during and at the end of each session.To work with parents sensitively and in a non-judgemental manner, using communication skills when challenged.To adopt a therapeutic PACE approach (playfulness, acceptance, curiosity and empathy) and trauma informed principles when working with families and colleagues.To take the lead and assist in the delivery of group and individual sessions with families.To plan and prioritise workload within established timeframes, ensuring written records are kept up to date.Where required, to assist in childcare duties to enable parents to access individual and group sessions.To accurately, promptly and fully record all relevant data on ClearCare (Tyre Hill House database), in line with policies and procedures, taking into account health & safety and risk management requirements and the legal processes that govern the work of Tyre Hill House.To maintain and develop up to date relevant skills and knowledge of current legislation and policies.Identify learning and development needs through supervision and appraisals.To attend and actively make use of supervision and appraisal meetings.To undertake training as the Registered Manager deems necessary and to complete this training in a diligent manner.To maintain a safe environment, the fabric of the building, its grounds and equipment complying with health & safety and other legal requirements.To encourage staff and families to care for their surroundings and make best use of the available resources.When mentoring or coaching FSWs, identify potential training needs and areas of development within the probation period.To use community resources where appropriate.To understand and comply with statutory and regulatory (Ofsted) specific standards and regulations.To read and understand Tyre Hill House policies and procedures and ensure their operation within the centre.To report to the Registered Manager, or other senior person, in the event of awareness of concerns in respect of families or staff.To represent the company in a professional manner at all times.QualificationsEssential:Relevant professional qualification or demonstrable experience in social care, leaving care, youth work, family support, advocacy, housing, education, children and families, or a related field.Safeguarding children training at an appropriate level.Evidence of continuing professional development relevant to care experience, trauma, safeguarding, child protection, family support, advocacy or practical independence.Working ArrangementsWe welcome applications from candidates seeking a range of working patterns and contracted hours.Applicants should indicate their preferred number of working days within their application. We are open to considering a variety of arrangements and are keen to build a team with complementary skills, experience and availability.The final mix of appointments and contracted hours will be determined following recruitment and agreed in line with service requirements and the approved staffing budget.Next StepsFor further information, please contact Julie Elias for a full job description. To apply, please send your CV and accompanying letter outlining how you meet the requirements for the role. The role will require a full disclosure barring service (DBS). Closing date for applications is Wednesday 22 July 2026. We reserve the right to close applications earlier.TPBN1_UKTJ

Lead Business Analyst 3 days per week onsite in Worcester Starting salary £60,189 rising after one year to proficient salary of £63,352. WRK digital is exclusively partnered with Sanctuary as they go through and huge & exciting digital transformation. Sanctuary is the UK’s largest Housing Association, providing 125,000 homes they pride themselves on providing sustainable communities that provide a good quality and a safe place where individual potentials can be reached regardless of background and circumstances. Sanctuary holds people at the heart of everything they do making this an incredibly rewarding place to work. They currently have a large scale technology transformation is happening across the organisation both internally and externally! This is a great opportunity to join the bright minds of Sanctuary as they create meaningful change within technology. We are searching for an experienced Business Analyst. This may be your first role stepping into a Lead role by title but in your career to date you will have experience of managing others (1-2-1s, appraisals etc) and prioritising work. Reporting to the BA Manager you will act as the right hand person ensuring efficient ways of working whilst also leading, coaching and mentoring the team (minimising duplication and maximising value). You will have confident communication skills able to work at ease with all levels including the Senior Leadership Team. Listening skills as well as an inquisitive mindset is championed with the BA team. This role requires you to also roll your sleeves up work as an active Business Analyst deployable to projects. Key responsibilities: • Leadership across BA function, • Lead, coach and mentor other BAs, • Resource management, • Lead and ensure the creation of design artefacts and protypes as required to ensure solutions meet user needs, • Ensure Technology testers and operations teams are supported in their testing and preparation for adopting a solution prior to its deployment and during transition into service At Sanctuary there is a low turnover rate of colleagues. This is because the team are truly looked after well. There is an active training budget available meaning continual upskilling is of high importance to Sanctuary. Every member of the team will receive an IIBA licence and the department is BCS accredited meaning you will operate within a true Centre of Excellence. Inclusion is one of their core values. Their goal is to be a diverse, inclusive organisation where their people thrive and meet their customers’ needs with fairness and empathy. They know having a range of ideas and opinions makes a difference. They encourage and welcome applications from people from diverse backgrounds to support this mission. They will make adjustments throughout your application process, in line with Sanctuary’s commitment to our Disability Confident employer status. This is a fantastic opportunity to work as a Lead BA where diversity of thought is championed. For further information about this exciting Lead BA opportunity at Sanctuary please contact katie@wrkdigital.co.uk to find out more.

We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: £37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciation As Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a car We would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experience What We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other. Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people. TPBN1_UKTJ

Location: Redditch, Worcestershire Pay: £33.43 per hour PAYE Hours: 37 hours per week, Monday to Friday Contract: Temporary initially 3 months Working Hours: 9:00am 5:30pm IR35: Inside IR35 Working Pattern: Office/site based Driving Licence: Required We are recruiting an experienced Capital Quantity Surveyor to support a busy Housing Property Services team. This is a hands-on Quantity Surveying p... JBRN1_UKTJ

Property Operations Manager 6-Month Contract | Inside IR35 | competitive day rate Home based with occasional site meetings across the region- Worcester/Gloucestershire/West midlands Are you an experienced senior property professional with a passion for building strategic partnerships and delivering exceptional housing services? A national housing association are recruiting an experienced Property Operations Manager to join a leading housing provider on an initial 6-month contract. This is a fantastic opportunity to play a pivotal role in shaping the delivery of responsive repairs, planned investment, major works, voids and estate services while developing long-term, high-performing contractor partnerships. The Role Reporting to the Assistant Director of Responsive Repairs & Capital Investment, you will provide operational leadership across a regional portfolio, ensuring high-quality, customer-focused services are delivered safely, efficiently and in line with organisational objectives. You will lead a team of Partnering Surveyors while working collaboratively with contractors, residents and senior stakeholders to drive service excellence, value for money and continuous improvement. Key Responsibilities Lead the regional delivery of planned investment, major works, responsive repairs, voids and estate services. Build and maintain long-term strategic partnerships with key contractors and supply chain partners. Drive contractor performance through effective contract management, KPI monitoring and continuous improvement. Champion customer-focused service delivery, ensuring residents remain at the heart of decision making. Embed organisational values across all partnership arrangements. Develop innovative ways of working to improve efficiency, reduce costs and maximise social value. Support procurement, mobilisation and ongoing performance management of new contractors. Manage regional budgets and ensure services are delivered within agreed financial parameters. Ensure full compliance with statutory, contractual and regulatory requirements. Produce performance reports and strategic insights for senior leadership. About You We're looking for someone who can demonstrate: Extensive experience managing strategic contractor partnerships within social housing. Strong knowledge of responsive repairs, planned maintenance, major works and voids. Experience leading geographically dispersed surveying or operational teams. Excellent stakeholder management skills with the ability to influence at all levels. Experience managing large operational budgets and driving value for money. Knowledge of construction contracts, building defects, housing maintenance and compliance. A proven track record of delivering service improvements, innovation and customer satisfaction. HND (or equivalent) in Construction, Building Surveying, Property, Housing or a related discipline. Full UK Driving Licence. To apply for this position please submit your CV, or contact Harvey Baker on (phone number removed)

Assistant Site Manager Location West Midlands, Worcestershire, Worcester Job Type Permanent, Full-Time Monday - Friday Salary £40,000 - £50,000 per annum Benefits Car allowance or company car Fuel allowance Bonus scheme Private pension scheme Private healthcare About the Company A leading housing developer recognised for their high standards with the National House Building Council and a strong pipeline of projects is seeking an Assistant Site Manager to join their team. The company offers training and development from day one, alongside the opportunity to progress to Site Manager within 12 months. Job Duties Support the Site Manager in the day-to-day management of construction activities on site, ensuring projects are delivered safely, on time, and within budget. Assist in organising and supervising site labour and subcontractors to maintain productivity and quality standards. Monitor compliance with health and safety regulations, ensuring site activities adhere to statutory and company policies. Maintain accurate site records, including daily reports, labour registers, and material deliveries. Coordinate with suppliers and contractors to ensure timely delivery and availability of materials and equipment. Contribute to quality control by inspecting work and liaising with site teams to resolve any issues promptly. Participate in site meetings, reporting progress and any concerns to the Site Manager or senior management. Support the implementation of the company’s environmental policies on site. Required Qualifications Site Management Safety Training Scheme (SMSTS) certificate. Valid Construction Skills Certification Scheme (CSCS) card. Current First Aid at Work certificate. Full, clean driving licence. Education Minimum of GCSEs or equivalent in English and Mathematics. Additional construction-related qualifications are advantageous. Experience Previous experience working on new build housing projects is essential. Demonstrable experience in site supervision or assistant management roles within construction. Knowledge and Skills Strong understanding of construction processes, particularly in residential developments. Excellent organisational and communication skills to effectively manage site operations. Ability to read and interpret construction drawings and specifications. Good problem-solving skills with the ability to work under pressure. Competent in Microsoft Office applications and site management software. Preferred Qualifications Additional health and safety training or qualifications. Experience with environmental and sustainability practises in construction. Working Conditions The role is primarily site-based and involves working outdoors in varying weather conditions. The post requires adherence to strict health and safety standards. Full-time hours are expected, with some flexibility to meet project demands including occasional early starts or late finishes

We are recruiting on behalf of a local authority in Worcestershire for an experienced and customer-focused Rent Officer to join their Housing Services team. In this role, you will be responsible for managing rental income across a portfolio of council properties, ensuring rent is collected efficiently while supporting tenants to sustain their tenancies. You will proactively manage rent arrears, negotiate repayment arrangements, and work closely with Housing Benefit, the DWP, internal departments and external support agencies to maximise income and reduce the risk of homelessness. The successful candidate will have previous experience in housing management, income recovery or a similar customer-focused role, along with excellent communication, negotiation and case management skills. A good understanding of housing legislation and welfare benefits would be advantageous. This is a fantastic opportunity to join a busy local authority, where you can make a real difference to residents while contributing to the delivery of an effective and supportive housing service. How to Apply If you are interested in this role and meet the criteria above, please send us your application today. If you do not hear from us within 2 working days of applying, your application has been unsuccessful. If you feel that this job matches your skills but not the rate, location, or seniority, please feel free to send us your CV anyway. We constantly recruit for similar roles across all levels, UK-wide, and would be pleased to speak with you confidentially about your employment status. Even if you're currently satisfied in your role, we welcome calls from public sector professionals looking to make future connections. Our specialist team at Carrington West has over 100 years of combined experience in this market. For more information, call Cheryl at Carrington West on (phone number removed). By applying for this position, you agree for Carrington West to hold and process your personal data in accordance with our Data Protection Policy. Your data will only be shared with third-party clients for roles relevant to your application. You may withdraw consent at any time by contacting us

EICR Compliance Administrator Remote Working 3–6 Month Contract £17–£18 per hour PAYE An organisation within the housing sector is seeking a detail‑driven EICR Compliance Administrator to support their electrical safety and wider compliance functions. This role is ideal for someone with strong administrative and data management skills who enjoys working in a structured, accuracy‑focused environment. You’ll join a supportive compliance team of eight, helping ensure electrical safety information - particularly EICR certificates - is accurate, up to date and effectively monitored. While the role is remote, you’ll collaborate closely with contractors, surveyors and internal teams to keep compliance activity running smoothly. The Role As EICR Compliance Administrator, you will provide essential administrative and data support across electrical compliance, with responsibilities including: Uploading, validating and managing EICR / Electrical Safety Certificates Updating and maintaining compliance records, trackers and databases Using Dynamics CRM to manage property, case and compliance data Liaising with contractors to coordinate electrical works and chase outstanding documentation Attending contractor meetings (virtual and one in‑person meeting in Worcestershire) Taking clear, structured minutes at compliance and contractor meetings Producing regular stats, reports and performance information Supporting monitoring across wider compliance areas including gas, asbestos, legionella, fire safety and lifts Ensuring all records are accurate, organised and audit‑ready Working collaboratively within a remote team of eight compliance professionals About You We’re looking for someone who is highly organised, methodical and confident working with technical compliance data. You will ideally have: Experience in an administrative or compliance support role Strong data management and database updating experience Experience handling EICRs or other safety certificates Confidence using CRM systems (Dynamics CRM desirable) Excellent attention to detail and organisational skills Ability to liaise professionally with contractors and stakeholders Experience taking meeting minutes and producing reports Good Excel and Microsoft Office skills * The ability to work independently while collaborating remotely with a team

We are brave, we are ambitious, we are honest, and we are Citizen! With over fifty years of experience, we have grown to become one of the UK's leading social housing providers. Citizen owns and manages 30,000 homes for diverse communities across the West Midlands, from urban tower blocks to rural villages and towns. Our Hereford & Worcester Neighbourhood's team manage around 4,000 customer homes within Herefordshire, Worcestershire, Gloucestershire and Warwickshire. Role: Neighbourhood Officer Salary: £37,595 Position: Permanent Full time Position, 37 hours per week Location: Hereford & Worcester / Hybrid working As Neighbourhood Officer, you will be responsible for the tenancy management of a patch within a geographical area. The team is very friendly and welcoming and works well together. The team support each other with workloads and arrange joint visits on request. The team are very supportive with new members of staff and will often arrange on the job training, shadowing of colleagues and patch visits. In housing you can make a real difference, the role of Neighbourhood Officer will involve: Overseeing tenancy management and estate issues. Dealing with Anti-Social behaviour from minor reports to serious cases and actively be involved in multi - agency work to resolve issues. Dealing with sensitive safeguarding matters Carrying our regular block and estate inspections. Involvement in the management of new build properties for all tenancy management issues. Conducting tenancy reviews for all properties within the allocated patch Reviewing service charges and depreciationAs Neighbourhood Officer, we need you to have: Ability to carry out interviews to discuss sensitive customer issues Excellent I.T Skills Ability to develop successful professional relationships with partners to achieve positive outcomes Willingness and ability to work flexibly and to attend meetings and other events outside normal business hours to meet the needs of the service Ability to adapt positively to change, be resilient to challenges, obstacles, and handling conflict Highly self-motivated, able to act with integrity and show drive and enthusiasm Current driving licence and access to a carWe would be excited if you have: Experience working with a Social Housing Provider or similar customer facing role Ability to be innovative and look for ways to improve customer experienceWhat We Offer: Innovative Environment: Be part of a forward-thinking organization that values creativity and innovation. Professional Growth: Opportunities for continuous learning and career advancement. Collaborative Culture: Work alongside a team of dedicated professionals who support and inspire each other.Benefits: Annual Leave: Annual leave starts at 26 days per year plus bank holidays Annual leave purchase scheme - option to buy up to an additional 5 days per year Enhanced family leave (maternity, paternity and adoption) Organisational sick pay Generous Pension Scheme - The option to contribute 4%, 6% or up to 10% which Citizen will match Competitive Salary: We offer a competitive compensation package. Health and Wellness: Comprehensive health insurance and wellness programs. Work-Life Balance: Flexible working hours and generous leave policies. Employee Development: Access to training programs and career development resources. Company Culture: We will be an employer of choice and invest in our people To deliver the best services for our customers we need employees who are passionate, committed and engaged. We will create a culture where every individual feels comfortable and confident to be themselves and the well being of our employees is a priority. Our team is passionate about making a positive impact and driving innovation in Housing. This post is subject to a Basic DBS check (Disclosure and Barring Service). Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people

At Polypipe Building Products, our people and values sit at the centre of everything we do. We design and manufacture plumbing, drainage, ventilation and water management solutions used in homes and buildings across the UK. Part of the Genuit Group, we combine long-term stability with a culture built on teamwork, accountability and continuous improvement. We encourage fresh ideas, invest in development and are committed to creating a safe, inclusive and supportive workplace where everyone feels like they belong. Role Overview: As a Field Sales Manager at Polypipe, you’ll be at the forefront of driving regional growth through a dual-pronged approach, creating demand via specification with developers and contractors, while building stronger, more valuable partnerships with our merchant customers. This role balances tactical account development with front line sales execution, ensuring Polypipe is the first choice in both the open specification and merchant space. This role will cover the following areas; LL, SY, LD, SA, HR, NP, CF, GL, WR The successful candidate has to live in one of the patch areas to be considered for the role. Key Responsibilities: Specification Sales & Opportunity Conversion Proactively identify and convert specification opportunities across private and social housing developers, local authorities, contractors, groundworkers and site managers. Build trusted relationships with key customer decision makers including technical, commercial, and procurement teams. Track, manage, and win project-based opportunities using early engagement and real time tracking with our CRM platform. Ensure our full product range is positioned at both on-plot and off-plot stages, driving value and volume across the board. Merchant Development & Account Management Manage and grow sales across regional merchants (open market and OTC), maximizing share of wallet, stockholding, and POS visibility. Deliver professional, value-led presentations and campaigns tailored to branch and group level objectives. Build strong working relationships with branch managers and influencers to support pull-through activity, whilst taking share from the competition. Collaborate with internal stakeholders (Marketing, Merchandising, Category Manager and the Desk Based Account Managers) to deliver against trading plans and growth opportunities for your portfolio. Sales Execution and KPI’s Deliver and exceed volume, revenue, and open specification pull through targets across your customer base. Meet weekly customer call expectations. Accurately report, update and manage sales activity through the CRM (Genvue) and business planning tools. Deliver customer messaging and ambitions with clarity and confidence while preserving commercial relationships. Market Intelligence & Continuous Improvement Act as the regional eyes and ears of the business – feeding back market insights, competitor activity, and customer sentiment. Support compliance, auditing, and site reporting where applicable. Maintain up-to-date knowledge of product solutions, regulations, and construction trends. Capabilities and experience required Proven sales experience, exceeding targets, preferably within the construction sector. Preferable experience of working within a manufacturing business in field sales role. Experience of specification and channel sales in commercial building segments. Ability to communicate, present and influence at all levels of the organisation. Ability to analyse data and provide succinct solutions. Excellent listening, negotiation, motivation, and presentation skills. Excellent verbal and written communications skills. A full driving licence as travel to customers and Polypipe sites is required. Commercial savvy with understanding of customer motivations linked to ability to develop tactics for negotiation and solution orientated business development. Proven experience of modern sales enablement tools eg CRM, digital marketing

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. Sounds great, what will I be doing? This role provides person centred support

Planned Works Electrical Support Technician.

Huddleston Close & Grand Union place are supported accommodation services for complex mental health needs. You will be joining a successful team on a full-time basis, with fantastic leadership and supportive colleagues. Work in partnership with outside agencies involved in the care and support of se

Seeking a compassionate and dynamic Support Worker for the South Holland Accommodation service in Spalding to assist adults.

Seeking a Housing Support Worker for a charity in Stoke-on-Trent to assist individuals with accommodation, substance misuse, and behavioral issues, liaising with external agencies and managing support plans.

SUPPORT WORKER - LHRSP SOUTH HOLLAND ACCOMMODATION, SPALDING, PE11 1XR, TEMP ONGOING, CONTRACTED UNTIL JULY 2027, 37HRS, GRADE 2 AS, £25,398, FTE. If so, we need you to help us support adults in our South Holland Accommodation service.

Provide housing support and outreach services, including assisting with move-on plans.

HOUSING RELATED SUPPORT PLANNER - COMMUNITY RECOVERY TEAM, LINCOLNSHIRE, PERMANENT, 37HRS, GRADE 3, £25,235, FTE. Do you have some Support Work experience or lived experience?.

As a Care & Support Worker, youll have a hands-on approach to caring for our residents, working as.

The Housing Support Planner will assist individuals with substance misuse issues to secure and maintain stable accommodation.

The Housing Support Specialist will provide support to individuals experiencing homelessness, including early morning outreach and tenancy support, focusing on positive and lasting changes in their lives.

Creative Support are currently looking for a caring individual to take on our Relief Housing Support Worker role in Fleetwood, Blackpool, providing the highest standards of care to individuals with mental health/complex needs.

Length: 6 Months\ N\nRate: £18-£20 per hour\ N\nOffice Presence: 5 Days a week on site\ N\nWe are currently working with a well-established housing provider in West London to recruit an experienced Interim Supported Housing Officer. This role is ideal for a housing professional with a strong backg

Providing housing support and outreach services to clients, including those experiencing homelessness, with early morning shifts and a car user allowance.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing. These aren't token gestures - we've thought long and hard about how best to support our team. Staff remain on-s

While the post is based within the ELC Team, the Support Officer will be required to work flexibly across Education Services to meet service demands and support service delivery. Support Officer – Early Learning and Childcare Education Services| Falkirk Council - Post ID CS7487 Falkirk Council

Cycle-to-Work scheme, financial support from My Money Matters, and guidance from our trained Wellbeing Champions. We’re looking for a Cleaner to join our friendly, supportive team at Dumfries High School. Supporting service improvements through our “Find it Clean, Keep it Clean” ethos.

Supporting health promotion, long-term condition management, frailty, and end-of-life care with compassion and dignity. At Newcross, we’re more than just a care provider - we’re a team that truly supports our healthcare professionals. Are you a compassionate Senior Care Assistant looking for fl

If you have any difficulties creating an account on MyJobScotland or applying for this post please contact the MyJobScotland support team via this link.

This opportunity includes working in a supportive hospital environment providing high-quality anesthesia care.

Support people to stay independent in their own homes. Eager to learn (with our full training and support).

Looking for career support? Wendy Trask from the Career Café can provide advice and guidance on job searching, completing application forms, building confidence, and accessing digital support. Your role will involve managing cases, making important decisions, and providing ongoing support as these

Support people to stay independent in their own homes. Eager to learn (with our full training and support).

Are you passionate about supporting young children and helping them thrive? Worldwide Education Recruitment is looking for enthusiastic and caring Nursery Assistants/Practitioner to join our team and support a variety of welcoming nursery settings across Worcester. What You'll Be Doing Supporting ch

Your key responsibilities include: ?? Personal care (bathing, dressing, managing incontinence, toileting, and grooming) ?? Medication support (collecting prescriptions, providing reminders, and administration) ?? Meal preparation and nutrition (preparing tasty meals and mealtime assistance) ?? Mobil

Are you a Health Care Assistant seeking genuine flexibility, excellent rates of pay, and rewarding work across Taunton?.If you're passionate about delivering quality care and want control over your working schedule, this opportunity is tailored for you.What's in it for you? Competitive pay:.Choose w

Want a role where your compassion.Youll help with personal care, assist with everyday tasks, and provide comfort and reassurance, making a meaningful impact on their daily lives.Fully funded professional training, qualifications and career development Flexible contracts to suit you Up to £14.Blue L

Role Overview As Senior Care Assistant, you will guide and support your team in delivering safe, high quality, person centred care that makes a real difference every day to our residents. NVQ Level 2 in Health & Social Care (minimum), with Level 3 desirable or willingness to work towards Medication

Are you a Senior Care Assistant seeking genuine flexibility, excellent rates of pay, and rewarding work across Taunton?.If you're passionate about delivering quality care and want control over your working schedule, this opportunity is tailored for you.What's in it for you? Competitive pay:.Earn £1

Seafield House, Darmond's Green, West Kirby, Wirral CH48 5DT.Job description: Abbeyfield Hoylake & West Kirby Society, Lear House in West Kirby have a vacancy for a Senior Care Assistant.We are looking for a Senior Care Assistant to work 2 or 3 x 12 hour shifts over 7 days each week.You will join ou

What You'll Be Doing: Specialist Complex Care: Supporting clients with tracheostomy care, ventilation support, and respiratory needs Managing complex medication regimens and clinical observations Providing personal care with dignity and respect for clients with physical disabilities Supporting clien

Support larger events and resource-intensive activities to ensure residents can participate safely and enjoyably. Be flexible to support occasional evening activities and special events when required. Working Pattern \n \n 10:00am 4:00pm \n Permanent rolling rota of three consecutive shifts on follo

Safely storing cleaning materials Ensure all cooking utensils and pots are cleaned to the required standards Carry out any tasks assigned by the Head / Second Chef or Home Manager Some of our benefits by joining the Care UK family Alternate weekend and social friendly working hours Bank Holiday Pay